Solutions Architect

United States - RemoteUnited StatesNorth AmericaFebruary 28, 2024

Job Summary: The Solutions Architect role is a recognized subject matter expert and thought leader with deep specialized product or technical expertise in migration and data center consolidation to managed services for enterprise customers requiring technical consultancy as part of their Rackspace relationship. This position will be working with diverse presales, sales, technical consultancy, project management, support and partner teams ensuring customer business needs are technically translated and delivered through your consulting engagements. Engagements will be primarily focused on migration (transition), transformation and infrastructure consolidation, but may also include automation, optimization, and lifecycle services. As an experienced technical consultant, you will be accountable for customer technical project propositioning, scoping, design and delivery. You will be accountable for the technical outcomes of your engagements. Work Location: Remote

Key Responsibilities:

    • Serves as a subject matter expert for AWS to orchestrate and lead professional services presales and delivery efforts inclusive of holistic IT migration, optimization, consolidation, and transformation solutions for FTSE 500 customers inclusive of discovery, analysis, planning and delivery.
    • Lead and facilitate group white- boarding sessions to articulate Rackspace solutions and professional services methodology.
    • Manage a broad range of activities including the coordination of several internal departments and 3rd party partners to structure realistic, innovative and cost-effective solutions to meet customer objectives and expectations in a timely manner.
    • Communicate with project managers, extended Rackspace teams and partners during presales and project delivery to ensure timely delivery and awareness of potential problems or risk requiring resolution or mitigation.


    • Bachelor’s degree in information technology or a related field required, Master’s degree preferred. Additional experience may substitute for the degree requirement at a rate of 3 years of experience for 1 year of education.
    • AWS Solutions Architect certification is preferred.
    • 10+ years of combined technical support experience and pre-sales technical support experience.
    • Expert level knowledge of AWS.
    • Experience working in a project environment, in a supplier, vendor or consultant capacity.
    • Ability to communicate technical info and ideas so others will understand.
    • Ability to make appropriate decisions considering the relative costs and benefits of potential actions.     
    • Ability to provide FANATICAL support by driving the value of Rackspace to both potential and existing Rackspace customers and internal sales teams alike.
    • Discover your inner Racker: Racker Life
The following information is required by pay transparency legislation in the following states: CA, CO, HI, NY, and WA. This information applies only to individuals working in these states.  •The anticipated starting pay range for Colorado is: $128,300 - $188,210. •The anticipated starting pay range for the states of Hawaii and New York (not including NYC) is: $136,600 – 200,310. •The anticipated starting pay range for California, New York City and Washington is: $149,500 - $219,230.  Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on benefits offered is here.#LI-MF1 #LI-RemoteAbout Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

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