ION Group

The Role:We are seeking a Business Resilience &amp; Regulatory Specialist to play a key role in ensuring compliance with the Digital Operational Resilience Act (DORA) and supporting the transition to business-as-usual (BAU) processes. This role is strategically critical in strengthening our operational resilience, ensuring regulatory compliance, and mitigating potential operational disruptions. The successful candidate will have a strong regulatory background and be pivotal in meeting program delivery requirements while coordinating with various stakeholders.Experience in managing key stakeholder relationships and a solid technical understanding are essential.<h3>Responsibilties:</h3><ul><ul><li>Regulatory Compliance &amp; Framework Development:</li><li>Support the implementation of a comprehensive business resilience framework aligned with DORA and other regulatory requirements (e.g., NIST, ISO 22301, ISO 27001).</li><li>Develop training materials, policies, controls, and risk assessment methodologies to ensure adherence to regulatory standards.</li><li>Support key pillars of the DORA program, including ICT Risk Management, Digital Resilience Testing, and Third-Party Risk Management (TPRM).</li><li>Stakeholder Coordination &amp; Engagement:</li><li>Design and execute DORA related workshop to support the successfully delivery of the DORA programme.</li><li>Ensure all stakeholders are engaged and informed during the DORA compliance implementation and transition to BAU.</li><li>Facilitate program delivery requirements and track progress towards compliance objectives.</li><li>Work closely with SMEs, legal teams, and business functions to ensure seamless regulatory adherence.</li><li>Training &amp; Awareness:</li><li>Design and execute DORA related workshop to support the successfully delivery of the DORA programme.</li><li>Develop and deliver training programs to educate employees on resilience and risk management practices.</li><li>Foster a culture of preparedness and continuous improvement across ION Markets.</li></ul></ul><h3>Experience, Skills and Qualifications:</h3><ul><ul><li>Bachelor’s or Master’s degree in Business, Risk Management, Cybersecurity, Information Technology, or a related field.</li><li>Minimum 5 years of experience in cybersecurity, operational resilience, systems architecture, or related fields, with extensive exposure to Operational Resilience, particularly DORA.</li><li>Strong understanding of UK regulatory requirements and frameworks such as DORA, NIST, ISO 22301, and ISO 27001.</li><li>Proven experience conducting risk assessments, regulatory compliance reviews, and resilience testing.</li><li>Ability to translate regulatory requirements into actionable plans and track them to completion.</li><li>Strong stakeholder management and ability to work with cross-functional teams in a fast-paced, regulatory-driven environment.</li><li>Proficiency in risk management tools, business continuity software, and regulatory reporting systems.</li></ul></ul><h3>Preferred Skills &amp; Competencies:</h3><ul><ul><li>Certifications such as CISSP, CISM, CRISC, or CBCP are highly desirable.</li><li>Experience in Agile environments and managing multiple priorities efficiently.</li><li>Strong analytical, problem-solving, and organizational skills.</li><li>Excellent communication and presentation skills, with the ability to convey complex regulatory information to diverse stakeholders.</li><li>A collaborative mindset with the ability to work effectively in complex environments.</li></ul></ul>If you are passionate about operational resilience, regulatory compliance, and risk management, we encourage you to apply and contribute to strengthening our organization's resilience framework.About UsWe’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world.Over 2,000 of the world’s leading corporations, including 50% of the Fortune 500 and 30% of the world’s central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk.Over 800 of the world’s leading banks and broker-dealers use our electronic trading platforms to operate the world’s financial market infrastructure.ION is a rapidly expanding and dynamic group with 13,000 employees and offices in more than 40 cities around the globe.Our ever-expanding global footprint, cutting edge products, and over 40,000 customers worldwide provide an unparalleled career experience for those who share our vision.ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business.ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor

Business Resilience &amp; Regulatory (DORA) Specialist

Rackspace

Job Summary: As our Cyber Security Engineer III you’ll work directly with our customers developing, improving, modifing, and assessing security architecture within a hosting- based environment. Work Location: Our new state of the art Castle located in San Antonio, TX. You'll have the opportunity work a hybrid model with two days in the office and three days remotely. <h3>Key Responsibilities: </h3><ul><ul><li>Conduct technology and system assessments, provides technical consultation, and ensures system security functionality.</li><li>Respond to all system security weak points and partners with other teams and third- party vendors to resolve security issues.</li><li>Analyze security systems and seek improvements on a continuous basis.</li><li>Report possible threats or software issues.</li><li>Research weaknesses and find ways to counter them.</li><li>Find cost-effective solutions to cybersecurity problems.  </li><li>Understand software, hardware and internet needs while adjusting them according to our business environment.</li><li>Develop best practices and security standards for the organization.</li><li>Test company software, firmware, and firewalls.</li><li>Identify solutions to enhance or create new business opportunities, integrating multiple technologies at times.</li><li>Provide technical and systems consultation and actively works with internal clients and technical management to eliminate risk exposures.</li></ul></ul><h3>Qualifications: </h3><ul><ul><li>Minimum of 5 years of relevant experience.</li><li>Must have a cyber security related certification for example... CISSP, GSEC, CEH or CISM. </li><li>Must have experience with private cloud. </li><li>Knowledge and experience with ethical hacking, firewall and intrusion detection/prevention technologies, secure coding practices and threat modeling.</li><li>Ability to conduct firewall reviews and report findings. </li><li>Advance knowledge and experience of virtualization technologies, Windows and Unix/Linux operating systems.</li><li>Advance knowledge and experience of network and server hardware infrastructures and storage technologies (NAS, SAN).</li><li>Experience with secure network architectures, identity and access management principles, application security, encryption technologies, DNS, SOA, database and web applications.</li><li>Must have excellent communication skills and the ability to articulate complex scenarios with clear solutions.</li><li>Ability to make appropriate decisions considering the relative costs and benefits of potential actions.</li><li>Familiar with both HIPPA and HITRUST compliance. </li>Discover your inner Racker: <a href="https://rackspace.jobs/culture/" rel="noopener noreferrer nofollow ugc" target="_blank">Racker Life</a>Information on <a href="https://rackspace.jobs/benefits/" rel="noopener noreferrer nofollow ugc" target="_blank">benefits</a> offered is here.#LI-MF1 </ul></ul>About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Cyber Security Engineer III

Customer Success Managers are responsible for taking ownership of the relationship held with each of their customers and to serve as an interface between the customer and Rackspace.  They are expected to maximize the strength of the customer relationship by building a solid rapport with the customer – identifying and owning revenue retention activities, customer satisfaction, managing demanding situations and working cross functionally to ensure a Fanatical Customer Experience is achieved.  Customer Success Managers support the business by developing and maintaining positive customer relations with clients, which can affect service and/or product revenue. They are expected to use a consultive approach to guide customers through their lifecycle. They respond to customer inquiries; assist in the resolution of service impacting incidents; invoicing problems; help maintain revenue drivers; recognize and position add-on business opportunities. They are responsible for adhering to company security policies and procedures and any other relevant policies and standards.  A UK Sovereign Customer Success Manager must be a UK resident, work from a UK location and engage closely with Rackspace UK-based IT teams to support customers that procure Rackspace UK Sovereign Products and Services. <h3>Critical Competencies </h3><ul><ul><li>Focusing on Customers – understands and anticipates customer needs and provides high quality products and services to exceed expectations.  </li><li>Processing Details – ensures projects are completed on time by keeping work on schedule; works on tasks thoroughly and produces high quality work; follows rules and established processes, minimizing risk.  </li><li>Adjusting to change – takes positive approach to tackling work and embraces change; invites feedback relating to performance and deals constructively with criticism.  </li></ul></ul><h3>Key Responsibilities </h3><ul><ul><li>Building rapport with all customer contacts to include decision maker.  </li><li>Use good judgment in selecting methods and techniques for obtaining solutions.  </li><li>Works on assignments and problems of moderate scope using standard practices and procedures.  </li><li>Completes highly transactional work where learning is applied to new situations.  </li><li>Analyses information, asks questions and checks for understanding using standard procedures and processes. </li><li>Applies acquired skills and experience to complete basic and routine tasks. </li><li>Continues to develop skills and expertise in functional areas. </li><li>Uses professional concepts; applies company policies and procedures to resolve a variety of issues. </li><li>Maintains and renews customer relationships with Rackspace. </li><li>Manage support requests and coordinate internal and external teams to deliver within agreed timescales. </li><li>Schedule customer maintenances and ensure appropriate quality checks have been completed. </li><li>Manage small scale customer projects and oversee maintenance schedules for on time delivery.</li><li>Assist coordinating and processing component/server upgrades. </li><li>Coordinate technical resources to solve customer problems. </li><li>Review service failures and produce incident reports when required. </li><li>Validate, negotiate, and process service credits. </li><li>Build stable internal working relationships . </li><li>Produce and maintain Service Improvement Plans (SIP.) </li><li>Manage contract renewal negotiations; identify opportunities for revenue growth with ability to close smaller deals. </li><li>Ensure appropriate documentation is in place for specific support requirements i.e., Device/Account level instructions. </li><li>Deliver Monthly Service Review reports to customers. </li><li>Owns and drives the management of escalations to ensure good customer outcomes. </li><li>Serves as interlock between internal teams and the customer. </li><li>Identifies value add opportunities. </li><li>Work towards agreed Key Performance Indicators (KPI) as set forth by the business unit. </li></ul></ul><h3>Knowledge</h3><ul><ul><li>Satisfactory level understanding of ITIL and Project Management  </li><li>Satisfactory understanding of relevant technology and managed services  </li><li>Satisfactory understanding of financial terminology and business acumen  </li><li>Satisfactory knowledge of industry best practices  </li><li>Working knowledge of Microsoft Office  </li><li>Understanding of Rackspace products and differentiator in the marketplace  </li><li>Understands key business drivers; uses this understanding to accomplish own work  </li></ul></ul><h3>Skills</h3><ul><ul><li>Proven ability to solve problems and own issues until full resolution  </li><li>Excellent communication skills, both written and verbal with great attention to detail  </li><li>Strong rapport and relationship building skills with both internal departments and external customers  </li><li>Negotiation skills  </li><li>Ability to create delighter moments with customers  </li><li>Strong organizational, time management and prioritization skills  </li><li>Able to take a creative approach to situations and problem solving  </li><li>Ability to express technical concepts to a non-technical audience  </li><li>Ability to thrive in a rapidly changing environment  </li><li>Ability to prioritize various work levels against required deadlines  </li></ul></ul>#LI-LP2

Customer Success Manager II

Rackspace Cyber DefenseSecurity Engineer – Level II (Threat &amp; Vulnerability Management)About Rackspace Cyber DefenceRackspace Cyber Defence is our next generation cyber defence and security operations capability that builds on 20+ years of securing customer environments to deliver proactive, risk-based, threat-informed and intelligence driven security services. Our purpose is to enable our customers to defend against the evolving threat landscape across on-premises, private cloud, public cloud and multi-cloud workloads.Our goal is to go beyond traditional security controls to deliver cloud-native, DevOps-centric and fully integrated 24x7x365 cyber defence capabilities that deliver a proactive, threat-informed, risk-based, intelligence-driven approach to detecting and responding to threats.Our mission is to help our customers:·       Proactively detect and respond to cyber-attacks – 24x7x365.·       Defend against new and emerging risks that impact their business.·       Reduce their attack surface across private cloud, hybrid cloud, public cloud, and multi-cloud environments.·       Reduce their exposure to risks that impact their identity and brand.·       Develop operational resilience.·       Maintain compliance with legal, regulatory and compliance obligations. What we’re looking forTo support our continued success and deliver a Fanatical Experience™ to our customers, Rackspace Cyber Defence is looking for an Indian based Threat &amp; Vulnerability Management Analyst to support Rackspace’s strategic customers. This role is particularly well-suited to a self-starting, experienced and motivated Threat &amp; Vulnerability Management Analyst, who has a proven record of accomplishment in the identification, evaluation, prioritisation and coordinating the remediation of threats and vulnerabilities across larger estate.As a Threat &amp; Vulnerability Management Analyst, you will be responsible for responding to threats posed across Customer on-premises, private cloud, public cloud and multi-cloud workloads environments. The primary focus to manage the vulnerabilities in customer environment, which may indicate malicious activity, and determining if threats are real or not. You will also be required to liaise closely with the customer’s key stakeholders to address the risk.Key Accountabilities Lead vulnerability assessments and scans using the Qualys tool to identify security weaknesses across applications and systems.Expertly set up and configure the Qualys virtual scanner for comprehensive assessments.Analyse and assess vulnerability reports in a professional manner, ensuring clarity and actionable insights for stakeholders.Prioritize vulnerabilities based on risk assessment and produce detailed reports for stakeholders.Collaborate with IT and security teams to develop and implement remediation plans for identified vulnerabilities.Track remediation efforts and provide ongoing updates on progress to management and clients.Conduct regular calls with clients to discuss vulnerability findings, remediation strategies, and improvement recommendations.Monitor vulnerability remediation efforts and provide updates to management.Maintain and optimize the configuration of the Qualys tool for accurate scanning and reporting.Stay updated on emerging threats, vulnerabilities, and industry best practices to enhance the vulnerability management strategy.·       Conduct training sessions for staff on vulnerability awareness and management processes. Familiar with industry standard security best practices and vulnerability management process including compliance reporting.·       Willing to work in flexible working hours. Skills &amp; Experience·       At least 5 years of experience as a Threat &amp; Vulnerability Management along with remediation.·       Need experience driving the remediation process and a strong understanding of patch management.·       Experience with vulnerability management tools such as Qualys, Tenable and Skybox.·       Experience of working in large scale, public cloud environments and with using cloud native security monitoring tools such as: -o   Microsoft Sentinel, Microsoft Defender for Cloud and Microsoft 365 Defendero   GCP (Google Cloud Platform) security tools such as Chronicle and Security Command Centreo   AWS (Amazon Web Services) security tools such as AWS Security Hub, AWS Guard Duty, AWS Macie, AWS Config and AWS CloudTrail·       Knowledge of IT (Information Technology) security best practices including operating systems (Windows, Unix, Linux), end-user application, and network security.·       Good to have experience around VM process around APIs, Containers, Mobile.·       Knowledge of security standards (good practice) such as NIST, ISO27001, CIS (Center for Internet Security), OWASP and Cloud Controls Matrix (CCM) etc.·       Good communication skills and should be able to work with multiple geography customers.Preferred Qualifications:·       Computer science / Information Technology related Engineering degree preferred.Holding one of the following with be good to have -  Qualys Certified SpecialistCISSPCISM CEH.

Security Engineer – Level II (Threat &amp; Vulnerability Management)

Apply to CISM Cyber Security Jobs in companies remotely and near you. New CISM Cyber Security Jobs added daily.

Job Position and Company	Location	Tags	Posted
Business Resilience & Regulatory (DORA) Specialist at ION Group	Remote Full Time CISM Consulting
Cyber Security Engineer III at Rackspace	Remote Full Time CISM Application Security Windows
Customer Success Manager II at Rackspace	Full Time CISM Manager Contract
Security Engineer – Level II (Threat & Vulnerability Management) at Rackspace	Full Time CISM Analyst Windows

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