Acronis

Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for а Senior Professional Services Specialist who is ready to join our mission in creating a #CyberFit future!
In this role you will be a Single Point of Contact for Acronis partners and end customers, driving and advocating initiatives that deliver higher stability, better partner/customer satisfaction, all while driving Monthly Recurring Revenue goals. The role requires ability for occasionally travel, including internationally. 
WHAT YOU'LL DO
<ul>
<li>Develop responses to RFIs and RFPs, technical &amp; commercial proposals to prospective customers’ requirements.</li>
<li>Develop PSA and SOW in collaboration with Sales and Legal teams.</li>
<li>Develop project plan in scope of implementation, consulting and integration projects with end customers, manage project work.</li>
<li>Work with Datacenter Operations, R&amp;D, Support, and other departments to clear technical roadblocks customer faces at implementation and post implementation stages.</li>
<li>Build and maintain current functional and technical knowledge of the entire Acronis product line, provide consultations to customer engaging experts from other Acronis teams as required.</li>
<li>Review customer’s implementation and integration plans and make recommendations in line with best practices.</li>
<li>Present new product functionality, engage customer in evaluation of new product releases.</li>
<li>Keep track of customer run rates, develop remediation plan in case of negative dynamics.</li>
<li>Work with R&amp;D, Datacenter Operations, Support, Product, and other departments prioritizing and keeping track of customer’s incidents and feature requests.</li>
<li>Update customer on regular basis about progress of work on support cases, incidents, and features request.</li>
<li>Manage process escalations, develop Acronis internal and customer facing executive summaries, develop root cause analysis reports.</li>
<li>Provide feedback to Acronis Product Management teams based on customer requirements;</li>
<li>Conduct quarterly review meeting providing update on run rates, key projects, and planned activities for the next period.</li>
<li>Manage internal organization development projects, ensure consistent execution and reporting.</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)
<ul>
<li>3+ years of technical hands-on experience in 3 or more of the following areas – SaaS, IaaS, storages, hypervisors, backup, disaster recovery, RestAPI, IP network design/administration, DC/infrastructure design/operations, DBs administration, Python scripting, dashboards/reports, server administration.</li>
<li>3+ years in Project Manager or Technical Account Manager role in a software or systems integration company.</li>
<li>Security certification: CISSP, CompTIA Security+, etc.</li>
<li>Excellent communications, interpersonal, and presentation skills.</li>
<li>Excellent business analysis, project, risk, and relationship management skills.</li>
<li>Ability to interact and communicate with multiple stakeholders, including C-level.</li>
<li>Fluent written and spoken English language.</li>
</ul>
Would be considered plus if you have
<ul>
<li>Second fluent language (French and/or German and/or Spanish).</li>
</ul>
*Please submit your resume and application in English
WHO WE ARE
Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments.
A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses.
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances. 
#LI-LD1

Lisbon

Senior Professional Services Specialist

Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for а Senior Professional Services Specialist who is ready to join our mission in creating a #CyberFit future!
In this role you will be a Single Point of Contact for Acronis partners and end customers, driving and advocating initiatives that deliver higher stability, better partner/customer satisfaction, all while driving Monthly Recurring Revenue goals. The role requires ability for occasionally travel, including internationally. 
WHAT YOU'LL DO
<ul>
<li>Develop responses to RFIs and RFPs, technical &amp; commercial proposals to prospective customers’ requirements.</li>
<li>Develop PSA and SOW in collaboration with Sales and Legal teams.</li>
<li>Develop project plan in scope of implementation, consulting and integration projects with end customers, manage project work.</li>
<li>Work with Datacenter Operations, R&amp;D, Support, and other departments to clear technical roadblocks customer faces at implementation and post implementation stages.</li>
<li>Build and maintain current functional and technical knowledge of the entire Acronis product line, provide consultations to customer engaging experts from other Acronis teams as required.</li>
<li>Review customer’s implementation and integration plans and make recommendations in line with best practices.</li>
<li>Present new product functionality, engage customer in evaluation of new product releases.</li>
<li>Keep track of customer run rates, develop remediation plan in case of negative dynamics.</li>
<li>Work with R&amp;D, Datacenter Operations, Support, Product, and other departments prioritizing and keeping track of customer’s incidents and feature requests.</li>
<li>Update customer on regular basis about progress of work on support cases, incidents, and features request.</li>
<li>Manage process escalations, develop Acronis internal and customer facing executive summaries, develop root cause analysis reports.</li>
<li>Provide feedback to Acronis Product Management teams based on customer requirements;</li>
<li>Conduct quarterly review meeting providing update on run rates, key projects, and planned activities for the next period.</li>
<li>Manage internal organization development projects, ensure consistent execution and reporting.</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)
<ul>
<li>3+ years of technical hands-on experience in 3 or more of the following areas – SaaS, IaaS, storages, hypervisors, backup, disaster recovery, RestAPI, IP network design/administration, DC/infrastructure design/operations, DBs administration, Python scripting, dashboards/reports, server administration.</li>
<li>3+ years in Project Manager or Technical Account Manager role in a software or systems integration company.</li>
<li>Security certification: CISSP, CompTIA Security+, etc.</li>
<li>Excellent communications, interpersonal, and presentation skills.</li>
<li>Excellent business analysis, project, risk, and relationship management skills.</li>
<li>Ability to interact and communicate with multiple stakeholders, including C-level.</li>
<li>Fluent written and spoken English language.</li>
</ul>
WHO WE ARE
Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments.
A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses.
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances. 
#LI-WC1

Delhi

Acronis is a world leader in cyber protection—empowering people with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for a Solutions Engineer who is ready to join our mission in creating a #CyberFit future!
As a Solutions Engineer in Acronis, you will work closely with the Sales Team to execute pre and post sales activities that will drive Service Provider acquisition and growth within the region assigned. The Solutions Engineer must drive adoption of Acronis’ products and solutions in customer and partner settings by articulating the strengths of Acronis’ solutions, understanding the requirements and match the solutions to deliver the wins.
WHAT YOU'LL DO
<ul>
<li>Deliver presentations to customers, partners and public audiences on Acronis’ technology and solutions.</li>
<li>Facilitate and manage customer evaluations, and proof of concept activities for Acronis’ solutions.</li>
<li>Position compelling solutions targeted at solving the customer’s business problems, over and above specific technical requirements, and acting as technical advisor to the customer.</li>
<li>Produce written proposals and technical responses to RFIs and RFPs.</li>
<li>Conduct hands-on demonstrations and knowledge transfer of Acronis’ solutions to customers/channel and cloud partners.</li>
<li>Support existing channel and cloud partners on technical queries.</li>
<li>Develop customer solution proposals and supporting documentation for review by the customer and Acronis management.</li>
<li>Provide customer and market input to Product Management, Engineering, Customer Service, and other pertinent groups within Acronis.Maintain knowledge on major industry developments; be capable of handling customer inquiries on these matters</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)
<ul>
<li>3+ years of experience in delivering  quality presales Support or similar customer facing technical role.</li>
<li>Presentation and public speaking experience and proficiency.</li>
<li>Good understand and knowledge on Endpoint Security, Email Security and/or Patch Management, Data Loss Prevention.</li>
<li>Good knowledge of Windows operating systems and applications.</li>
</ul>
Desirable experience:
<ul>
<li>Knowledge and understanding of Microsoft 365, Azure, Google, AWS services will be an advantage.</li>
<li>Exposure to RMM/PSA platforms, Hosting platforms will be an advantage.</li>
<li>Exposure to business continuity products, services and practices will be an advantage.</li>
<li>Good written and spoken communication skills in English</li>
<li>A strong interest in all aspects of cybersecurity,</li>
<li>Relevant IT security certiifications: CCSK, CISSP, Comptia Security+ will be an advantage.</li>
</ul>
WHO WE ARE
Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments.
A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses.
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances. 
#LI-WC1

Solutions Engineer

Rackspace

Rackspace Technology is a leading provider of expertise and managed services across all the major public and private cloud technologies. We’ve evolved Fanatical Support to encompass the entire customer journey — providing Fanatical Experience™ from first consultation to daily operations. Our passionate experts combine the power of proactive, always-on service and expertise with best-in-class tools and automation to deliver technology when and how our customers need it.Rackspace has been commissioned by the Kingdom of Saudi Arabia to assure the build of a sovereign multi-tenant private cloud that we have designed.Job Overview:We are looking for a skilled and motivated Security Engineer with a good level understanding of critical cybersecurity domains, including Identity and Access Management (IAM), Privileged Access Management (PAM), and Risk and Vulnerability Management. The ideal candidate will possess hands-on experience with PAM solutions, ideally CyberArk; IAM solutions, ideally PingID/ForgeRock; and vulnerability and risk management solutions, ideally Qualys. Equivalent experience with other vendors is acceptable. This role requires a good understanding of cybersecurity principles and operational support experience, particularly within a private cloud platform utilizing VMware and OpenStack. The engineer will provide operational support to assure the availability and the security compliance of the solutions, while also supporting the cloud level integration of these solutions in the context of providing these services to all cloud tenants. You will collaborate closely with Architects and Software Developers to assure seamless integrations of your managed solutions with the cloud platform.<h3>Key Responsibilities</h3><ul><ul><li>Identity and Access Management (IAM):</li><li>Implement and manage IAM solutions, with a preference for PingID / ForgeRock.</li><li>Ensure proper authentication and authorization mechanisms are integrated with the private cloud infrastructure.</li><li>Monitor and manage user access controls and permissions within the context of both VMware and OpenStack environments.</li><li>Privileged Access Management (PAM):</li><li>Administer and monitor privileged accounts using PAM solutions, ideally CyberArk.</li><li>Implement least privilege policies and manage privileged access requests.</li><li>Ensure compliance with PAM policies and procedures, supporting both the infrastructure and cloud tenant services.</li><li>Risk and Vulnerability Management:</li><li>Conduct regular vulnerability assessments using tools like Qualys focus on infrastructure components such as compute, storage, networking devices and web applications.</li><li>Analyze and prioritize risks and vulnerabilities within the private cloud platform.</li><li>Implement remediation strategies to mitigate identified vulnerabilities, ensuring continuous service availability for cloud tenants.</li><li>Integration and Operational Support:</li><li>Provide operational support for security systems and tools within the private cloud infrastructure.</li><li>Ensure seamless integration of security solutions with cloud components to maintain uninterrupted cloud functionalities.</li><li>Participate in the security incident response process, focusing on both infrastructure and tenant service levels.</li><li>Develop and maintain comprehensive security documentation and procedures.</li><li>Participate in the enhancement of the solution by attending regular meetings with the security team.</li><li>Responsible for the availability and functionality of the security solutions while being the primary escalation point for the client requests. </li></ul></ul><h3>Preferred Experience and Knowledge</h3><ul><ul><li>Application Security Testing Methodologies:</li><li>Mid-level knowledge of security principles such as confidentiality, integrity and availability.</li><li>Understand the principles of application security testing.</li><li>Assist with the implementation of security testing tools and processes within the cloud infrastructure.</li><li>Experience with IAM, PAM and Vulnerability Management tools.</li><li>Familiar with zero-trust, need-to-know, RBAC, least-privileges cybersecurity principles.</li><li>Familiar with cyber security frameworks such as ISO27001, NIST</li><li>Familiar with web applications communications and data flow requirements such as API communications as all the solutions will use API functionality for Cloud services integrations.</li><li>Familiar with Infrastructure as Code principles and automation principles. You are not required to write code, but to be familiar with it.</li><li>Familiar with PAM principles such as multi-tenancy, session recording, session management, audit.</li><li>Good knowledge of Identity and Access solutions.</li></ul></ul><h3>Qualifications</h3><ul><ul><li>Bachelor’s degree in computer science, Information Security, or a related field, or equivalent experience.</li><li>3-5 years of experience in cybersecurity roles.</li><li>Hands-on experience with PAM tools, ideally CyberArk.</li><li>Hands-on experience with IAM tools, ideally PingID/ForgeRock.</li><li>Hands-on experience with vulnerability and risk management tools, ideally Qualys.</li><li>Knowledge of network security concepts such as isolation and segmentation.</li><li>Familiarity with risk assessment and vulnerability management practices.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent communication and teamwork abilities.</li></ul></ul><h3>Certifications (Preferred but not required)</h3><ul><ul><li>Certified Information Systems Security Professional (CISSP)</li><li>Certified Ethical Hacker (CEH)</li><li>CompTIA Security+</li><li>GIAC Security Essentials (GSEC)</li></ul></ul>#LI-LP2

Saudi Arabia

Riyadh

Security Support Engineer

Acronis is a world leader in cyber protection—empowering people with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for someone who is ready to join our mission in creating a #CyberFit future!
As a Sales Engineer in Acronis, you will work closely with the Sales Team to execute pre and post sales activities that will drive Service Provider acquisition and growth within the region assigned. The Sales Engineer must drive adoption of Acronis’ products and solutions in customer and partner settings by articulating the strengths of Acronis’ solutions, understanding the requirements and match the solutions to deliver the wins.
Every member of our “A-Team” has an instrumental role and impact on the success of Acronis’ innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.
WHAT YOU'LL DO
<ul>
<li>Deliver presentations to customers, partners and public audiences on Acronis’ technology and solutions.</li>
<li>Facilitate and manage customer evaluations, and proof of concept activities for Acronis’ solutions.</li>
<li>Position compelling solutions targeted at solving the customer’s business problems, over and above specific technical requirements, and acting as technical advisor to the customer.</li>
<li>Produce written proposals and technical responses to RFIs and RFPs.</li>
<li>Conduct hands-on demonstrations and knowledge transfer of Acronis’ solutions to customers/channel and cloud partners.</li>
<li>Support existing channel and cloud partners on technical queries.</li>
<li>Develop customer solution proposals and supporting documentation for review by the customer and Acronis management.</li>
<li>Provide customer and market input to Product Management, Engineering, Customer Service, and other pertinent groups within Acronis.Maintain knowledge on major industry developments; be capable of handling customer inquiries on these matters</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)
<ul>
<li>3+ years of experience in delivering  quality presales Support or similar customer facing technical role.</li>
<li>Presentation and public speaking experience and proficiency.</li>
<li>Good understand and knowledge on Endpoint Security, Email Security and/or Patch Management, Data Loss Prevention.</li>
<li>Good knowledge of Windows operating systems and applications.</li>
</ul>
Desirable experience:
<ul>
<li>Knowledge and understanding of Microsoft 365, Azure, Google, AWS services will be an advantage.</li>
<li>Exposure to RMM/PSA platforms, Hosting platforms will be an advantage.</li>
<li>Exposure to business continuity products, services and practices will be an advantage.</li>
<li>Good written and spoken communication skills in English</li>
<li>A strong interest in all aspects of cybersecurity,</li>
<li>Relevant IT security certiifications: CCSK, CISSP, Comptia Security+ will be an advantage.</li>
</ul>
WHO WE ARE
Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution.  This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.
Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
#LI-WC1

Apply to CompTIA Cyber Security Jobs in companies remotely and near you. New CompTIA Cyber Security Jobs added daily.

Job Position and Company	Location	Tags	Posted
Senior Professional Services Specialist at Acronis	Remote Full Time Comptia Manager Consulting
Senior Professional Services Specialist at Acronis	Remote Full Time Comptia Manager Consulting
Solutions Engineer at Acronis	Remote Full Time Comptia Windows
Security Support Engineer at Rackspace	Full Time Comptia Ethical Hacker Audit Incident Response
Solutions Engineer at Acronis	Remote Full Time Comptia Windows

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