Rackspace

A Rackspace Enterprise Architect is a technical presales professional at Rackspace Technology who specializes in designing and implementing complex cloud solutions that leverage multiple Rackspace Service Lines, including Professional Services and Managed Services across Apps, Infra, Data, AI/ML, and Security, across different cloud platforms like AWS, Azure, and Google Cloud, essentially acting as a bridge between various Rackspace offerings to drive the development of comprehensive solutions for clients with diverse needs and in some cases working alongside SMEs from other service line to drive the development of the solutions.  This position will be working with diverse presales, sales, technical consultancy, project management, support and partner teams ensuring customer business needs are technically translated and delivered through your consulting engagements. Engagements will be primarily focused on migration (transition), transformation and infrastructure consolidation, but may also include automation, optimization, and lifecycle services. As an experienced technical consultant, you will be accountable for customer technical project propositioning, scoping, design and delivery. You will be accountable for the technical outcomes of your engagements. <b>Work Location: </b>US Remote<h3>Key points about a Rackspace Multi Service Line Architect: </h3><ul><ul><li><b>Broad Expertise</b>: They possess deep knowledge across multiple Rackspace service lines, allowing them to tailor solutions that combine different services to address specific client requirements.   Additionally poses and maintains a strong knowledge of at least one hyperscaler cloud platform with a strong familiarity of the others.</li><li><b>Communication and Collaboration: </b>Because MSLs work across such a broad spectrum of offerings, they often need to call on domain-specific SMEs to flesh out the details of a solution.  Concisely summarizing opportunities for these SMEs and integrating their contributions into the solution is a key requirement for Multi Service Line Solution Architects.</li><li><b>Multicloud Capability</b>: They understand how to integrate cloud services from various providers into a unified architecture, enabling clients to utilize the best features of each platform. </li><li><b>Solution Design</b>: Their primary responsibility is to design and architect customized solutions by selecting the optimal mix of Rackspace services to meet client needs, considering factors like cost, performance, and security. </li><li><b>Customer Focus</b>: They work closely with clients to understand their business goals and translate them into technical requirements, ensuring the designed solution aligns with their strategic objectives. </li><li><b>Presales Support</b>: Often, these architects play a key role in the presales phase, presenting proposed solutions to potential clients and addressing technical questions during the sales cycle. </li></ul></ul><h3>Examples of what a Rackspace Multi Service Line Architect might do: </h3><ul><ul><li>Design a hybrid cloud architecture utilizing both on-premise infrastructure and public cloud services from multiple providers, managing data flow between them. </li><li>Develop a custom application deployment strategy that leverages Rackspace's managed services for security, monitoring, and scaling. </li><li>Architect a data pipeline that combines data from various sources, utilizing Rackspace data warehousing and analytics tools to provide valuable insights.</li></ul></ul><h3>Key Responsibilities:</h3><ul><ul><li>Serves as a subject matter expert for AWS to orchestrate and lead professional services presales and delivery efforts inclusive of holistic IT migration, optimization, consolidation, and transformation solutions for FTSE 500 customers inclusive of discovery, analysis, planning and delivery.</li><li>Lead and facilitate group white- boarding sessions to articulate Rackspace solutions and professional services methodology.</li><li>Manage a broad range of activities including the coordination of several internal departments and 3rd party partners to structure realistic, innovative and cost-effective solutions to meet customer objectives and expectations in a timely manner.</li><li>Communicate with project managers, extended Rackspace teams and partners during presales and project delivery to ensure timely delivery and awareness of potential problems or risk requiring resolution or mitigation.</li></ul></ul><h3>Qualifications:</h3><ul><ul><li>10+ years of combined technical support experience and pre-sales technical support experience.</li><li>Expert level knowledge of AWS.</li><li>Experience working in a project environment, in a supplier, vendor or consultant capacity.</li><li>Ability to communicate technical info and ideas so others will understand.</li><li>Ability to make appropriate decisions considering the relative costs and benefits of potential actions.    </li><li>Ability to provide FANATICAL support by driving the value of Rackspace to both potential and existing Rackspace customers and internal sales teams alike.</li><li>Being familiar with Professional Services delivery frameworks and methodologies (e.g. Agile and Waterfall) with experience writing professional services statements of work.</li></ul></ul><h3>Education:</h3><ul><ul><li>Bachelor’s degree in information technology or a related field required, Master’s degree preferred. </li><li>Additional experience may substitute for the degree requirement at a rate of 3 years of experience for 1 year of education.</li><li>AWS Solutions Architect certification is preferred. </li></ul></ul><h3>Travel</h3><ul><ul><li>As per business requirements</li></ul></ul><h3>Sponsorship</h3><ul><ul><li>This role is not sponsorship eligible</li><li>Candidates need to be legally allowed to work in the US for any employer</li></ul></ul><b>Discover your inner Racker: </b><a href="https://rackspace.jobs/culture/" rel="noopener noreferrer nofollow ugc" target="_blank"><b>Racker Life</b></a>The following information is required by pay transparency legislation in the following states: CA, CO, HI, NY, and WA. This information applies only to individuals working in these states.  •The anticipated starting pay range for Colorado is: $ 170,000 - $ 271,900•The anticipated starting pay range for the states of Hawaii and New York (not including NYC) is: $ 186,900 - $ 299,100•The anticipated starting pay range for California, New York City and Washington is: $ 205,300 - $ 328,400 Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on <a href="https://rackspace.jobs/benefits/" rel="noopener noreferrer nofollow ugc" target="_blank">benefits</a> offered is here.#LI-MF1 #LI-Remote<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

United States

San Antonio

Presales Enterprise Architect - Multi Service Line

<b>PROJECT MANAGER ( Data Projects)</b><b>Location - Bangalore </b><b>WFO</b><b>Exp - 6-9yrs</b><b>Notice period - 30days</b> <b>Overview</b>We are seeking an experienced Senior Project Manager for managing the Professional Services (PS) projects for Data Services practice. The ideal candidate will have a strong background in project management, particularly within the realm of data projects including deploying Data warehouse and Data Lakes on public cloud (Azure, AWS or GCP), and a proven ability to lead cross-functional teams. As the Senior Project Manager, you will be responsible for managing detailed tasks, monitoring RAG (Red, Amber, Green) status for scope, schedule, budget, and risks/issues, and implementing detailed tracking mechanisms using agile methodologies. <b>Key Responsibilities:</b>·       Lead and manage PS engagements for Data Services practice from initiation to completion, ensuring alignment with client objectives and expectations.·       Develop comprehensive project plans, including scope, schedule, budget, resource allocation, and risk management strategies.·       Utilize agile methodologies to implement detailed task tracking, manage priorities, and adapt to changing project requirements.·       Coordinate and collaborate with cross-functional teams, including data engineers, analysts, developers, and stakeholders, to drive project execution and deliverables.·       Monitor and report RAG status for scope, schedule, budget, and risks/issues, providing timely updates to stakeholders and senior management.·       Proactively identify project risks and issues, develop mitigation plans, and escalate as necessary to ensure timely resolution.·       Foster a culture of collaboration, accountability, and continuous improvement within the project team.·       Establish and maintain strong relationships with clients, serving as the primary point of contact for project-related inquiries and updates.·       Conduct regular project reviews and retrospectives to assess performance, identify lessons learned, and drive process improvements.·       Mentor and coach junior project management staff, providing guidance and support to enhance their skills and capabilities. <b>Qualifications:</b>·       Bachelor's degree in Computer Science, Engineering, Business Administration, or related field; PMP certification preferred.·       Proven experience managing complex data projects within a Professional Services or consulting environment.·       Strong understanding of agile methodologies, with hands-on experience using agile project management tools and techniques.·       Excellent leadership and communication skills, with the ability to effectively influence and collaborate with diverse stakeholders.·       Demonstrated ability to manage multiple priorities and deadlines in a fast-paced, dynamic environment.·       Solid analytical and problem-solving skills, with a keen attention to detail and accuracy.·       Experience with data management, analytics, and business intelligence technologies is highly desirable.·       Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and data-related tools (e.g., SQL, Python, Tableau) is a plus.·       Proven track record of successfully delivering projects on time, within budget, and with high quality.

India

Bangalore

Engagement / Project Manager (Data projects)

Strategic Pursuit | Role description – Bid ManagerThe Deal Hub provides specialist consulting and pre-sales services to support the complex needs of our enterprise customers businesses. They enable Rackspace to deliver greater strategic business value focusing on outcome-orientated services and solutions. Who are our Bid Managers? Our Rackspace Technology Bid Managers will have a strong focus on supporting the business with proposal and bid management.The Bid Manager brings together the bid team to execute and respond to a customer need or requirement.These are medium to high value opportunities varying in complexity, enabling this individual to manage multiple opportunities simultaneously. A good bid manager delivers proposals to customers on time to a high quality giving the business a good chance of success.A great bid manager will get the most out of their teams to directly impact the chances of success through clear project management and review processes.The Bid Manager will be responsible for managing an opportunity from bid qualification through to contract award, using clear and concise bid planning skills.Tracking and driving the bid team is critical to success including proposition development, managing solution review, commercial considerations, partner engagement and risk management. This is a highly networked role that requires an ability to work under pressure and to challenging deadlines. It will require strong people management and commercial skills.The Bid Manager role is not limited to the Bid and Proposal Management they are also ‘the face’ of Bid Management representing the team through thought leadership, bringing industry best practice and experience to the team allowing both the team and the wider Rackspace grow. The role will be responsible for initiatives and development of the Bid Management Function as well as ensuring a positive Brand and Awareness is maintained throughout Rackspace.Our Bid Managers are ready for challenging environments and customer requests that result in new ways of working.The role is to coordinate the efforts of the team at these challenging times into bid and proposals Role description Bid Manager Strategic Pursuit | What do we look for in our Bid Managers? Proven capability in delivering winning product or complex services opportunities. Ideally has a background in solutions and services and experience of bid campaign management from opportunity identification through to project delivery, and will provide credible contribution into governance reviews and proposal management. Must be comfortable working at senior management Level (internal and external customers). Will be fully conversant with the competitive marketplace.Sound commercial understanding, P&amp;L and risk management skills. Solid understanding and implementation of internal governance procedures. Should be involved in customer dialogue from Clarification Questions, Dialogue Sessions and Final Presentation.They have strong skills in literacy, MS Office tools and awareness and competence in other tools required for proposal management (RFP360, Adobe etc). They are quick learners and can adapt to new tools in order to gain information quickly.They have a strong sense of brand and ethical compliance needed to respond to customers RFx demands and are aware of customer deadlines.We practice Shipley methodology so an understanding of this (or equivalent) is essential.A keen thirst for technology is advantageous. We support and encourage regular training and certification in various cloud, service and sales techniques, courses and qualifications. We are a highly educated business and ensure our employees continue to evolve as individuals with regular training as often as possible.Essential attributes and experience we look for : Impeccable organisation skills and a true self-starter.• Strong experience in a bid sales cycles or bid process• Experience with Shipley (or equivalent) essential• Miller Heiman knowledge or equivalent desired • Degree educated• Essential MS Office skills • Exemplary communication skills (written and oral)• Great problem solvers • Innovative and passionate about proposal development and writing• Ability to manage multiple projects simultaneously • Ability to work independently to strict timelines as well as collaboratively with a diverse team of professionals • Strong winning ethic

Bid Manager V (R-20612 )

<b>Overview</b>A Cloud Program Director is a senior-level professional responsible for overseeing cloud computing professional services programs for Enterprises. This role demands a deep understanding of cloud technology, leadership skills, and the ability to manage complex projects and teams. The ideal candidate will have a blend of program management, technical expertise and business acumen, ensuring that cloud programs are delivered successfully.<h3>Key Responsibilities</h3><ul><ul><li>Strategic Planning and Execution: Oversee the planning, execution, and delivery of cloud projects, ensuring they are completed on time and within budget.</li><li>Client Relationship Management: Build and maintain strong relationships with clients, understanding their needs and ensuring their satisfaction with the services provided.</li><li>Leadership and Team Management: Lead and mentor a team of cloud engineers, architects, and project managers. Foster a collaborative and innovative work environent to drive successful cloud initiatives.</li><li>Maintains a consistent and prioritized view of all problems related to a program and actively captures and monitors problems that externally influence a program.</li><li>Guides program teams and related project managers in selecting methods, techniques, and evaluation criteria for obtaining results.</li><li>Develops and manages programmatic risk management plan including issues, risks, likelihood, mitigation strategies, mitigation resource needs, and timeframes.</li><li>Resource Management: Allocate and manage resources effectively to ensure project success and optimal utilization of team members.</li><li>Vendor Management: Manage relationships with cloud service providers, ensuring that the organization receives optimal service and support. Negotiate contracts and service level agreements (SLAs) to meet business needs.</li><li>Budget Management: Oversee the cloud program's budget, ensuring that financial resources are allocated effectively. Monitor spending and make adjustments as necessary to stay within budgetary constraints.</li><li>Risk Management: Identify potential risks associated with cloud initiatives and develop mitigation strategies. Ensure compliance with industry standards and regulatory requirements.</li><li>Stakeholder Communication: Communicate progress, challenges, and successes to senior management and other stakeholders.</li><li>Innovation and Improvement: Stay current with emerging cloud technologies and industry trends. Continuously seek opportunities to improve cloud infrastructure, processes, and practices.</li></ul></ul><h3>Qualifications</h3><ul><ul><li>Education: Bachelor's degree in Computer Science, Information Technology, or a related field. A master's degree or relevant certifications (e.g., AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect) is preferred.</li><li>Experience: At least 10 years of experience in IT, with a minimum of 5 years in cloud computing and program management. Proven track record of leading successful cloud projects and teams.</li><li>Technical Skills: In-depth knowledge of cloud platforms (e.g., AWS, Azure, Google Cloud) and related technologies. Familiarity with DevOps practices, containerization, and microservices architecture.</li><li>Leadership Skills: Strong leadership and team management skills, with the ability to motivate and inspire a diverse team. Excellent communication and interpersonal skills.</li><li>Analytical Skills: Strong problem-solving and analytical skills, with the ability to make data-driven decisions. Experience with cloud cost optimization and performance monitoring tools.</li><li>Project Management: Proficiency in project management methodologies (e.g., Agile, Scrum) and tools (e.g., Jira, Trello). Ability to manage multiple projects simultaneously and prioritize tasks effectively.</li><li>Business Acumen: Understanding of business processes and how cloud technology can drive business value. Ability to align technical initiatives with strategic business goals.</li></ul></ul><h3>Key Responsibilities:</h3><ul><ul><li>Ensures executive stakeholder engagement through effective escalation management to assist in problem resolutions as appropriate even when outside of immediate organization and role. </li><li>Maintains a consistent and prioritized view of all problems related to a program and actively captures and monitors problems that externally influence a program. </li><li>Guides program teams and related project managers in selecting methods, techniques, and evaluation criteria for obtaining results. </li><li>Develops and manages programmatic risk management plan including issues, risks, likelihood, mitigation strategies, mitigation resource needs, and timeframes. </li><li>Highly effective at sourcing solutions across program teams.</li></ul></ul><h3>Knowledge:</h3><ul><ul><li>Expert-level knowledge of the project lifecycle</li><li>Expert-level knowledge of industry competitors, products, trends and technology</li><li>Expert-level knowledge of company's objectives and strategies</li></ul></ul><h3>Education:</h3><ul><ul><li>Bachelor's Degree required, preferably in field related to role. </li><li>At the manager’s discretion, additional relevant experience may substitute degree requirement</li></ul></ul><h3>Experience: (Must Have)</h3><ul><ul><li>15+ years of experience in the required role, with a strong background in delivering professional services projects and programs within large-scale consulting firms.</li><li>Experience working on Cloud Migration and Transformation projects (AWS, Azure and GCP)</li></ul></ul><h3>Travel</h3><ul><ul><li>Occasional travel, less than 20%.</li></ul></ul><h3>Physical Demands:</h3><ul><ul><li>General office environment. </li><li>Moderate levels of stress may occur at times. </li><li>May require long periods sitting and viewing a computer monitor. </li><li>No special physical demands required. </li><li>Schedule flexibility to include working a weekend day regularly and holidays as required by the business for 24/7 </li></ul></ul><h3>Sponsorship:</h3><ul><ul><li>This role is not eligible for work sponsorship</li><li>Candidates needs to be legally allowed to work in the US for any employer</li></ul></ul><h3>Certification:- Nice to Have</h3><ul><ul><li>PMP (Project Management Professional)</li><li> PgMP (Program Management Professional) </li><li> Certified Scrum Master (CSM) / Certified Scrum Professional (CSP) </li><li> SAFe Program Consultant (SPC) / SAFe Agilist (SA)</li></ul></ul>The following information is required by pay transparency legislation in the following states: CA, CO, HI, NY, and WA. This information applies only to individuals working in these states. •The anticipated starting pay range for Colorado is: $171,400 - $228,500 •The anticipated starting pay range for the states of Hawaii and New York (not including NYC) is: $187,500 - $250,000•The anticipated starting pay range for California, New York City and Washington is: $205,600 - $274,100Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. <b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.#LI-VM1#Rackspace  "Remote postings are limited to candidates residing within the country specified in the posting location"<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

PMO Technical Program Director - US

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Job Position and Company	Location	Tags	Posted
Presales Enterprise Architect - Multi Service Line at Rackspace	Remote Full Time Consultant Consulting
Engagement / Project Manager (Data projects) at Rackspace	Full Time Manager Consulting
Bid Manager V (R-20612 ) at Rackspace	Full Time Manager Consulting Contract
PMO Technical Program Director - US at Rackspace	Remote Full Time Consultant Manager Consulting

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