Rackspace

Role Overview As a Software Developer - Senior Python Developer, you’ll have the opportunity to build world-class web applications and platform services that provide Gen AI application development and collaboration tools for Rackspace India.  This role will be part of a team that has a strong, passionate engineering culture and proven track record of writing high quality software by using the best engineering practices in the industry. You will have the opportunity to work on highly distributed, extreme capacity systems that use a variety services and processes. We are looking for hands-on expertise in python programming, as well as proven experience in Gen AI and AWS/Azure platform knowledge, including design and end to end development, etc.Primary Responsibilities:Design, develop, and maintain scalable and reliable Python GenAI applications to meet project requirements.Design and develop software for large-scale enterprise services.Collaborate with cross-functional teams, including product management and DevOps, to define project specifications and deliverables.Conduct code reviews and provide mentorship to junior developers, ensuring adherence to best practices and coding standards.Troubleshoot and debug applications to optimize performance and resolve issues.Participate in the full software development lifecycle, from requirements gathering to deployment and maintenance.Stay updated with emerging technologies and industry trends to continuously improve development processes.Translate functional requirements into conceptual and detailed designs; provide estimates for development effort.Create unit and acceptance tests; perform QA/Test; automate deployment; and assist Operations and Support staff in troubleshooting software issues, as well as implementing bug fixes.Adhere to coding and process best practices.Desired Skills and Experience:Proven experience (5+ years) in Software Development with Python, Generative AI and cloud platform like Aws and Azure.Frontend React js experience will be an add on. Proven experience in DevOps and container orchestration technology; Docker, Kubernetes, etc.Experience with defining, creating, implementing, and improving cloud solutionsExperience with AWS and Azure platform.Excellent working experience of CI/CD pipelines.In depth experience with automation/configuration using CloudFormation, Terraform.Good knowledge in Linux/Windows system administration.Experience with Private Cloud virtualization technologies.Knowledge of common network and security practices.Experience with monitoring and logging tools.Excellent interpersonal and verbal communication skills.Ability to learn anything fast.

India

Gurugram

Software Developer III (Python)

Acronis

Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for a Lead AQA Engineer to join our mission to create a #CyberFit future and protect all data, applications and systems across any environment. 
We are looking for a System Developer to join our team and work on cross-platform solutions that streamline remote administration, enhance security, and monitor the health of computer systems and devices for businesses of all sizes. In this role, you'll work closely with operating systems, particularly Windows, understanding how applications interact with the OS and contributing to the development of robust system software. You’ll also have opportunities to engage in security research and integrate security improvements into the development process.
WHAT YOU'LL DO 
<ul>
<li>Develop and maintain cross-platform and system-specific software, with a focus on Windows OS.</li>
<li>Collaborate with the security team to integrate security features and ensure the resilience of services.</li>
<li>Participate in code reviews, providing feedback to improve system stability and security.</li>
<li>Research new features, and contribute to their design and implementation.</li>
<li>Develop and execute tests for newly created features.</li>
<li>Collaborate closely with other team members, including QA, to deliver high-quality software to end users.</li>
<li>Support secure software development practices within the team.</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)  
<ul>
<li>At least 2 years of professional development experience with C++ and Python.</li>
<li>Strong understanding of Windows OS architecture, including user-space applications and core system functionality.</li>
<li>Familiarity with how applications interact with operating systems and the ability to develop system-level software.</li>
<li>Basic knowledge of SQL and experience with SQLite.</li>
<li>Experience with microservices architecture is a plus.</li>
<li>Knowledge of software engineering principles, including algorithms, data structures, multithreading, multiprocessing, web services, and REST APIs.</li>
<li>Experience with build and deployment technologies and CI/CD systems (e.g., Jenkins, Git, Bitbucket).</li>
<li>Bachelor's Degree in Engineering, Computer Science, or a related field, or equivalent experience.</li>
<li>Familiarity with secure software development standards and practices (e.g., OWASP SAMM, NIST 800-64, ISO/IEC 27034) is a plus.</li>
<li>Security research experience and the ability to participate in security-driven development are an advantage.</li>
<li>Strong problem-solving skills, attention to detail, and the ability to work collaboratively in a team.</li>
<li>Solid verbal and written communication skills in English</li>
</ul>
*Please submit your resume and application in English 

WHO WE ARE 
Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments. 
A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses. 
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact. 
 Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances. 
#LI-RK1

Berlin

Middle System Developer with Python/C++ (Advanced Management)

Strong knowledge of OS, including but not limited to: Server Failover Clustering, Active Directory, IIS • Strong knowledge of server hardware, networking, backup, and storage solutions • Strong knowledge of designing, implementing, analyzing, and troubleshooting highly available systems • Strong understanding of services and protocols commonly used in hosting environments: web servers, database servers, mail servers, name servers • Proficient knowledge of MSSQL Server • Proficient knowledge of Virtualization Technologies (I.e.: VMWare, OpenStack, and Hyper-V) • Proficient knowledge of Cloud Platform Products (Azure/AWS/GCP) • Proficient knowledge and applied experience of both Project Management methodologies and Process Improvement best-practice • Proficient understanding of services and protocols commonly used in hosting environments: web servers, database servers, mail servers, name servers • Proficient knowledge in the application of current and emerging network software and hardware technology and protocols • Intermediate scripting competency in one or more of the following languages: PowerShell, Python, PHP, Go • Requires in-depth conceptual and practical knowledge in own job discipline Bachelor’s degree in Computer Science, Management Information Systems, or a related technical field • At the Manager's discretion, 4 years of additional related experience may substitute for the degree requirement; if substitution allowed, regional equivalent to High School Diploma is <a href="http://required.and" rel="noopener noreferrer nofollow ugc" target="_blank">required.and</a> basic knowledge of related job disciplines Requires MCSE for Windows specialization 5 - 7 years of experience in OS Systems Engineering and Administration May require long periods of sitting and viewing a computer monitor Schedule flexibility to include working weekends and/or evenings and holidays as required by the business.

Windows Engineer III - IN - Night Shift

Strong knowledge of OS, including but not limited to: Server Failover Clustering, Active Directory, IIS • Strong knowledge of server hardware, networking, backup, and storage solutions • Strong knowledge of designing, implementing, analyzing, and troubleshooting highly available systems• Strong understanding of services and protocols commonly used in hosting environments: web servers, database servers, mail servers, name servers • Proficient knowledge of MSSQL Server • Proficient knowledge of Virtualization Technologies (I.e.: VMWare, OpenStack, and Hyper-V)• Proficient knowledge of Cloud Platform Products (Azure/AWS/GCP) • Proficient knowledge and applied experience of both Project Management methodologies and Process Improvement best-practice • Proficient understanding of services and protocols commonly used in hosting environments: web servers, database servers, mail servers, name servers • Proficient knowledge in the application of current and emerging network software and hardware technology and protocols • Intermediate scripting competency in one or more of the following languages: PowerShell, Python, PHP, Go • Requires in-depth conceptual and practical knowledge in own job discipline Bachelor’s degree in Computer Science, Management Information Systems, or a related technical field • At the Manager's discretion, 4 years of additional related experience may substitute for the degree requirement; if substitution allowed, regional equivalent to High School Diploma is <a href="http://required.and" rel="noopener noreferrer nofollow ugc" target="_blank">required.and</a> basic knowledge of related job disciplines Requires MCSE for Windows specialization Requires RHCE for Linux specialization • Prefer Specialist Certifications that apply to role 5 - 7 years of experience in OS Systems Engineering and Administration May require long periods of sitting and viewing a computer monitor Schedule flexibility to include working weekends and/or evenings and holidays as required by the business.

Job Opportunity : Linux Engineer III - IN : Night Shift

Implements organization's cloud strategy from a technical perspective, including design, planning, integration, maintenance and support of cloud architecture. Supports development and execution of cloud implementation strategy within organization's existing IT infrastructure. May work with stakeholders across organization to evaluate cloud systems and identify appropriate solutions. Responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed.**Must be fluent in English<h3>Key Responsibilities:</h3><ul><ul><li>Other Incidental tasks related to the job, as necessary.</li><li>Create well-designed, documented, and tested software features that meet customer requirements.</li><li>Identify and address product bugs, deficiencies, and performance bottlenecks.</li><li>Working with customers engineering teams on a wide variety of projects</li><li>Writing infrastructure as code (CloudFormation, Terraform)</li><li>Implement automation/DevOps best practices for CI/CD, IaC, Containerization, etc</li><li>Linux/Windows administration, automated deployments, scripting (Bash/PowerShell/Python)</li><li>Collaborate with fellow Rackers and customer key stakeholders to deliver projects, such as implementing Cloud-based technical architectures, executing migrations, and optimizing applications that enable business objectives.</li><li>Serve as a technical advisor and perform troubleshooting to resolve technical challenges for customers.</li></ul></ul><h3>Requirements:</h3><ul><ul><li>Fluent, Bi-lingual (Spanish and English)</li><li>12 – 14 years of experience in the field of role required.</li><li>Generic DevOps Skill Baseline Coding</li><li>Scripting/ Programing language/ Configuration Management/ Container (1 or more at 100 level)</li><li>Continuous Integration / Continuous Deployment</li><li>VCS (Git Based VSC) family with commit, branch, merge, review process</li><li>understand pre/post hook</li><li>design/implement branching strategy (e.g., git flow, GitHub flow)</li><li>design/implement group development collaboration process (access control, code review/approval, integration with other CI tools)</li><li>Artifact Repository</li><li>familiar with one of the popular antifactory management tools</li><li>CI/CD tools</li><li>implement CI services (VCS, antifactory repo, build, release)</li><li>Design/implement CI/CD pipeline</li><li>Operating System familiar with Linux or Windows OS</li><li>Cloud Skill Baseline</li><li>Automation</li><li>IaC</li><li>use cloud IaC language to implement cloud resources or operation process</li><li>use orchestration tools to organize IaC code and inject configurations</li><li>CI/CD</li><li>Implement CI services (VSC, Artifacts repo, build service pipeline service)</li><li>implement CI/CD pipeline to build/deploy infrastructure or application</li><li>design/implement best practice CI/CD</li><li>Landing Zone (Multi Account Framework)</li><li>Identity Access Management (IAM)</li><li>Security</li><li>Networking</li><li>Compute (VM, Container platform, Function)</li><li>Virtual Machine workload</li><li>Implement serverless solution for operational purpose</li><li>Data storage, Database</li><li>configuration management</li><li>Secret Management</li><li>Monitoring and Logging</li><li>Message Queues</li><li>Prefer - AWS Certifications</li>Discover your inner Racker: <a href="https://rackspace.jobs/culture/" rel="noopener noreferrer nofollow ugc" target="_blank">Racker Life</a></ul></ul>- Fluent, Bi-lingual (Spanish and English)- Role can work remotely in the states of Ciudad de Mexico, Jalisco, Nuevo Leon, Aguascalientes, Queretaro, Estado de Mexico and Puebla- This opportunity is a permanent remote job, but you need to be based in Mexico at one of the above locations.#LI-JR1#LI-Remote About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Mexico City

Aguascalientes

AWS Cloud Practice Engineer V

Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for a Python Developer/ Data Engineer to join our mission to create a #CyberFit future and protect all data, applications and systems across any environment. 
We are looking for an Quality Assurance Engineer to join our team in growing R&amp;D center in Bulgaria, Sofia, working on innovative technologies for the new company’s product Acronis Cyber Protect. This position is mainly responsible for manual testing. This involves working collaboratively with all teams including RnD departments based in other offices.
We are looking for a highly motivated person with strong desire to learn and dig deep and who is just as excited about innovation, technology and quality as we are.
WHAT YOU'LL DO 
<ul>
<li>Be involved in developing test design of user scenarios, test cases and checklists, preparing test environments, execution of manual functional testing, reporting and processing defects.</li>
<li>Troubleshooting quality issues and modifying test procedures.</li>
<li>Understanding and analyzing the product requirements and communicate with product management teams.</li>
<li>Interacting with automation team: preparing test analytics for automation scenarios.</li>
<li>Analyzing customers’ issues and investigate their root causes and participate in technical discussions with RnD team.</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)  
<ul>
<li>At least 3 years of previous experience as a QA Engineer</li>
<li>Knowledge of the Windows, Linux, macOS, including system preferences, terminal commands. A solid understanding of how operating systems work overall.</li>
<li>Experience with testing desktop applications and web applicationsProficient with tools like JIRA, TestRail, or similar test management tools.</li>
<li>Good knowledge of test methodology, understanding of software development life-cycle.</li>
<li>Experience in test-cases development and reporting.</li>
<li>Familiar with Virtualization systems</li>
<li>Understanding of basic concepts of computer architecture, data structure and IT security</li>
<li>Analytical mindset, ability to solve complex logical puzzles</li>
<li>Detail oriented, efficient and organized.</li>
<li>Knowledge of basic programming/scripting principles would be an additional advantage</li>
<li> Good interpersonal, written, and verbal communication skills in English.</li>
</ul>
*Please submit your resume and application in English 
WHO WE ARE 
Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments. 
A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses. 
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact. 
 Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances. 
#LI-RK1

Belgrade

Manual QA (Advanced Management)

Implements organization's cloud strategy from a technical perspective, including design, planning, integration, maintenance and support of cloud architecture. Supports development and execution of cloud implementation strategy within organization's existing IT infrastructure. May work with stakeholders across organization to evaluate cloud systems and identify appropriate solutions. Responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed.**Must be fluent in English<h3>Key Responsibilities:</h3><ul><ul><li>Other Incidental tasks related to the job, as necessary.</li><li>Create well-designed, documented, and tested software features that meet customer requirements.</li><li>Identify and address product bugs, deficiencies, and performance bottlenecks.</li><li>Working with customers engineering teams on a wide variety of projects</li><li>Writing infrastructure as code (CloudFormation, Terraform)</li><li>Implement automation/DevOps best practices for CI/CD, IaC, Containerization, etc</li><li>Linux/Windows administration, automated deployments, scripting (Bash/PowerShell/Python)</li><li>Collaborate with fellow Rackers and customer key stakeholders to deliver projects, such as implementing Cloud-based technical architectures, executing migrations, and optimizing applications that enable business objectives.</li><li>Serve as a technical advisor and perform troubleshooting to resolve technical challenges for customers.</li></ul></ul><h3>Requirements:</h3><ul><ul><li>Fluent, Bi-lingual (Spanish and English)</li><li>8 – 11 years of experience in the field of role required.</li><li>Generic DevOps Skill Baseline Coding</li><li>Scripting/ Programing language/ Configuration Management/ Container (1 or more at 100 level)</li><li>Continuous Integration / Continuous Deployment</li><li>VCS (Git Based VSC)</li><li>family with commit, branch, merge, review process</li><li>understand pre/post hook</li><li>design/implement branching strategy (e.g., git flow, GitHub flow)</li><li>design/implement group development collaboration process (access control, code review/approval, integration with other CI tools)</li><li>Artifact Repository</li><li>familiar with one of the popular antifactory management tools</li><li>CI/CD tools</li><li>implement CI services (VCS, antifactory repo, build, release)</li><li>Design/implement CI/CD pipeline</li><li>Operating System familiar with Linux or Windows OS</li><li>Cloud Skill Baseline</li><li>Automation</li><li>IaC</li><li>use cloud IaC language to implement cloud resources or operation process</li><li>use orchestration tools to organize IaC code and inject configurations</li><li>CI/CD</li><li>Implement CI services (VSC, Artifacts repo, build service pipeline service)</li><li>implement CI/CD pipeline to build/deploy infrastructure or application</li><li>design/implement best practice CI/CD</li><li>Landing Zone (Multi Account Framework)</li><li>Identity Access Management (IAM)</li><li>Security</li><li>Networking</li><li>Compute (VM, Container platform, Function)</li><li>Virtual Machine workload</li><li>Implement serverless solution for operational purpose</li><li>Data storage, Database</li><li>configuration management</li><li>Secret Management</li><li>Monitoring and Logging</li><li>Message Queues</li><li>Prefer - AWS Certifications</li>Discover your inner Racker: <a href="https://rackspace.jobs/culture/" rel="noopener noreferrer nofollow ugc" target="_blank">Racker Life</a></ul></ul>- Fluent, Bi-lingual (Spanish and English)- Role can work remotely in the states of Ciudad de Mexico, Jalisco, Nuevo Leon, Aguascalientes, Queretaro, Estado de Mexico and Puebla- This opportunity is a permanent remote job, but you need to be based in Mexico at one of the above locations.#LI-JR1#LI-Remote About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

AWS Cloud Practice Engineer IV

Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for a Cloud Frontline Support Specialist to join our mission to create a #CyberFit future and protect all data, applications and systems across any environment. 
As a Cloud Frontline Support Specialist you will be responsible for supporting MSPs, partners and customers of Acronis, and resolving Acronis Cyber Platform technical incidents with the help of available resources (Knowledge base, public and internal documentation), your own expertise and cooperation with colleagues within Support organization. You will craft solutions and deliver initial product setup, perform initial issue troubleshooting, escalate issues to the next Support level, communicate with MSPs to their complete satisfaction.
WHAT YOU'LL DO
<ul>
<li>Answer how-to questions and customer care requests related to Acronis Cyber Platform</li>
<li>Work on resolving various technical incidents for the MSPs involving Acronis products</li>
<li>Perform technical analysis of a technical issue and define an action plan for fixing it</li>
<li>Be responsible for building and maintaining strong relationships with partners</li>
<li>Maintain deep knowledge of Company operations to support partners’ requests effectively</li>
<li>Interact with various departments (Experts, Partner Success, Analysts) to analyze and resolve problems</li>
<li>Meet and exceed KPIs set for your role (customer satisfaction, productivity, interaction quality and others</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)
<ul>
<li>Fluent English (both oral and written) required</li>
<li>Fluent in Cantonese</li>
<li>1 or more years of work experience in a similar role (preferably in Hosting tech support or Managed Service Provider business)</li>
<li>Good communication skills and customer focus, ability to prioritize and switch between a variety of time-sensitive issues</li>
<li>Hands-on experience administering Windows Server (know how to gather and analyze various Windows logs and dumps)</li>
<li>Knowledge of Linux/UNIX basics, CLI – as a strong plus</li>
<li>Awareness of the modern Virtualization technologies (experience deploying and managing virtual machines on VMware ESXi / Microsoft Hyper-V clusters) – as a strong plus</li>
<li>Experience with Business applications (MS Exchange, MS SQL, MySQL, Oracle DB, Citrix XenApp, NTP servers) – as a strong plus</li>
<li>Passion for troubleshooting, ability to come up with efficient solutions for complex cross-platform issues</li>
</ul>
*Please submit your resume and application in English
WHO WE ARE

Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments.
A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses.
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances. 
#L1-WC1

Kuala Lumpur

Cloud Software Support Specialist

Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for an Expert Support Engineer to join our mission to create a #CyberFit future and protect all data, applications and systems across any environment. 
We are looking for an experienced Expert Support Engineer to join our Americas Customer Support team and become one of our ultimate experts on resolving complex and challenging incidents related to our products and services. The Expert Support Engineer will serve as the last line of support for our Home Office customers and will focus on troubleshooting the more complex issues escalated by other support teams. This position offers an opportunity to become an expert engineer in troubleshooting Acronis' world-class cyber protection solution, Acronis Cyber Protect. We expect all of our Expert Support Engineer's to deliver excellence in both technical expertise and customer service. They will also work closely with other internal teams to ensure Acronis is delivering the best products and services possible.
Every member of our “A-Team” has an instrumental role and impact on the success of Acronis innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.
WHAT YOU'LL DO
<ul>
<li>Troubleshoot and resolve various technical incidents for Acronis' corporate customers and partners across various software, networking, and hardware environments</li>
<li>Build and maintain strong relationships with customers and partners</li>
<li>Interact with the Engineering (Development, QA, Data Center Operations, etc.) and Business (Professional Services, Product Management, etc.) departments to efficiently resolve complex technical customer issues</li>
<li>Play your part in training and mentoring junior team members by sharing technical expertise and best communication practices</li>
<li>Participate in developing documentation, knowledge base, and technical articles on Acronis' products</li>
<li>Maintain deep knowledge of Acronis' operations and products to support customer requests in the best possible way</li>
<li>Stay up to date on the latest changes, trends, and technological advancements in the industry (Cloud, Storage, Virtualization, Business Applications, etc.)</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS) 
<ul>
<li>Fluent English both written and verbal. Additional languages are a plus</li>
<li>2+ years of experience in a L2-L3 technical support or system administrator role</li>
<li>Good technical expertise in:
<ul>
<li>Windows Server - analyzing various Windows and application logs (experience with troubleshooting tools like Procmon and Process Explorer is a plus)</li>
<li>Networking - packet, performance, routing, connectivity analysis, and troubleshooting skills (experience with network tools like Wireshark, tcpdump, and iperf is a plus)</li>
<li>Virtualization - advanced user of virtualization solutions such as VMware ESXi, Microsoft Hyper-V, and KVM</li>
</ul>
</li>
<li>Good communication skills and customer service focus</li>
<li>Passion for troubleshooting</li>
</ul>
WHO WE ARE
Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments. 
A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses. 
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact. 

Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
#LI-CW1

PLEASE SUBMIT YOUR RESUME IN ENGLISH

São Paulo

Expert Support Engineer - Home Cloud Products

Job Summary: This role owns complex customer issues which may take several days or weeks to resolve and keeps our customers updated through every step of the process. Responsible for the support of internal and external customers on multiple platforms. Work with customers and other teams to troubleshoot customer environments to increase user satisfaction. Resolves customer issues, providing guidance and recommendations to increase efficiency and reduce customer incidents. Develops tooling and processes to drive and improve customer experience, creates playbooks, and providing mentoring on customer related issues to support teams. The Engineer is expected to take initiative and advise on potential pitfalls that a customer may encounter and suggest alternatives which may better serve the stability and security of the customer's solution. Keeps informed of emerging technologies. Responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed. Work Location: Remote<h3>Key Responsibilities: </h3><ul><ul><li>Other Incidental tasks related to the job, as necessary. </li><li>Technical point of escalation to the Cloud Support and Engineering teams; resolving customer </li><li>issues, working in collaboration with partners across the business, as required .</li><li>Lead functional and contribute to cross-functional business continuity/transformational projects.</li><li>and customer engagements (both technical and non-technical), delivering key objectives for the </li><li>Organization.</li><li>Monitor and provide maintenance for all related infrastructure.</li><li>Ensure the control, integrity, and accessibility of the cloud environment.</li><li>Implements large, complex enterprise-class solutions.</li><li>Lead tasks relating to system architecture enhancements, problem management, fleet </li><li>management, process improvement, reporting, product integration and customer infrastructure.</li><li>Lead Workload/Workforce Management and Optimization related tasks.</li><li>Develop technical training for all Rackers supporting Rackspace Supported Cloud Products.</li><li>Mentor and assist Rackers across the organization.</li><li>Provide technical expertise underpinning communications targeting a range of stakeholders - from </li><li>individual contributors to leaders across the business. </li><li>Collaborate with Account Managers and Business Development Consultants to build strong </li><li>customer relationships.</li><li>Collaborate and share knowledge with other Engineers and Administrators on the support floor.</li></ul></ul><h3>Qualifications: </h3><ul><ul><li>5 - 7 years of technical engineering and administration experience with a minimum of 3 - 4 years </li><li>commercial experience as either a LAMP stack software developer and/or systems administrator.</li><li>2+ years of current commercial experience working with a high-traffic site.</li><li>Experience with high-availability, high-performance, open-source web technologies.</li><li>Experience automating and orchestrating workloads across multiple public cloud providers. </li><li>Experience with cloud platforms, open-source databases and caching layers.</li><li>Experience working in a containerized environment (Docker/LXC).</li><li>Strong knowledge of Cloud Platform Products such as AWS, Azure, GCP, or Openstack.</li><li>Strong skills in at least one of the following languages: <a href="http://Node.js" rel="noopener noreferrer nofollow ugc" target="_blank">Node.js</a>, Python, PHP, Ruby, and Java.</li><li>Strong skills with git and git workflows.</li><li>Strong skills in leveraging CI and CD tools to automate testing and deployment.</li><li>Strong knowledge of Linux or Windows OS, including but not limited to: Server Failover </li><li>Clustering, Active Directory, IIS.</li><li>Broad knowledge of the following with deep knowledge of some: PHP, Python, Ruby, Javascript, </li><li>Memcached, LAMP, nginx, <a href="http://node.js" rel="noopener noreferrer nofollow ugc" target="_blank">node.js</a>, nosql, Varnish.</li><li>Proficient web programming and scripting ability. </li><li>Proficient knowledge of designing, building, implementing, analyzing, and troubleshooting </li><li>distributed, highly available systems.</li><li>Proficient automation skills with at least one configuration management system such as Chef, </li><li>Puppet, Ansible, Salt, or other such tools.</li><li>Proficient knowledge of software development methodologies including code profiling, regression </li><li>testing, and continuous integration.</li><li>Proficient knowledge of Project Management methodologies.</li><li>Proficient understanding of services and protocols, configuration, management, and </li><li>troubleshooting of hosting environments, including web servers, databases, caching, and </li><li>database services.</li>Discover your inner Racker: <a href="https://rackspace.jobs/culture/" rel="noopener noreferrer nofollow ugc" target="_blank">Racker Life</a></ul></ul>The following information is required by pay transparency legislation in the following states: CA, CO, HI, NY, and WA. This information applies only to individuals working in these states.  ·       The anticipated starting pay range for Colorado is: $89,300 - $130,900.·       The anticipated starting pay range for the states of Hawaii and New York (not including NYC) is: $95,000 - $139,260.·       The anticipated starting pay range for California, New York City and Washington is: $104,000 - $152,570. Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on <a href="https://rackspace.jobs/benefits/" rel="noopener noreferrer nofollow ugc" target="_blank">benefits</a>  offered is here.#LI-MF1 #LI-RemoteAbout Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

United States

Cloud Engineer III- US

Job Summary: The Network Security Engineer is a key element within the Rackspace support infrastructure and isexpected to provide a high level of technical support to our customers via the phone, ticketing system, and automation. This role owns complex customer issues which may take several days or weeks toresolve and keeps our customers updated through every step of the process. The Network SecurityEngineer is expected to take initiative and advise on potential pitfalls that a customer may encounter andsuggest alternatives through automation, which may better serve the stability and security of thecustomer's solution. Technical issues can include troubleshooting customer network environmentsincluding firewall configurations, VPN technologies and access-control lists, VIP configurations, TCL(iRule) and Perl scripts, layer 4 thru 7 issues. The role will also support many elements of the RackspaceCloud product portfolio, including RackConnect. The Network Engineer will create and maintain customerloyalty by providing Fanatical Experiences above and beyond customer expectations. Responsible foradhering to company security policies and procedures and any other relevant policies and standards asdirected. Work Location: Remote<h3>Key Responsibilities: </h3><ul><ul><li>Other Incidental tasks related to the job, as necessary. </li><li>Technical point of escalation to the Cloud Support and Engineering teams; resolving customer </li><li>issues, working in collaboration with partners across the business, as required .</li><li>Lead functional and contribute to cross-functional business continuity/transformational projects.</li><li>and customer engagements (both technical and non-technical), delivering key objectives for the </li><li>Organization.</li><li>Monitor and provide maintenance for all related infrastructure.</li><li>Ensure the control, integrity, and accessibility of the cloud environment.</li><li>Implements large, complex enterprise-class solutions.</li><li>Lead tasks relating to system architecture enhancements, problem management, fleet </li><li>management, process improvement, reporting, product integration and customer infrastructure.</li><li>Lead Workload/Workforce Management and Optimization related tasks.</li><li>Develop technical training for all Rackers supporting Rackspace Supported Cloud Products.</li><li>Mentor and assist Rackers across the organization.</li><li>Provide technical expertise underpinning communications targeting a range of stakeholders - from </li><li>individual contributors to leaders across the business. </li><li>Collaborate with Account Managers and Business Development Consultants to build strong </li><li>customer relationships.</li><li>Collaborate and share knowledge with other Engineers and Administrators on the support floor.</li></ul></ul><h3>Qualifications: </h3><ul><ul><li>Minimum of 3 years of relevant experience.</li><li>Certifications such as CISSP, GSEC, CEH or CISM desired.</li><li>Experience with one of the following security tools:  Tripwire, Tenable, and/or Trend Micro.</li><li>Experience with change management tools such as:  Ansible, or Big Fix. </li><li>Knowledge and experience with ethical hacking, firewall and intrusion detection/prevention technologies, secure coding practices and threat modeling.</li><li>Advance knowledge and experience of virtualization technologies, Windows and Unix/Linux operating systems.</li><li>Advance knowledge and experience of network and server hardware infrastructures and storage technologies (NAS, SAN).</li><li>Experience with designing secure network architectures, identity and access management principles, application security, encryption technologies, DNS, SOA, database and web applications.</li><li>Must have excellent communication skills and the ability to articulate complex scenarios with clear solutions.</li><li>Ability to make appropriate decisions considering the relative costs and benefits of potential actions.</li>Discover your inner Racker: <a href="https://rackspace.jobs/culture/" rel="noopener noreferrer nofollow ugc" target="_blank">Racker Life</a></ul></ul>The following information is required by pay transparency legislation in the following states: CA, CO, HI, NY, and WA. This information applies only to individuals working in these states.  ·       The anticipated starting pay range for Colorado is: $82,300 - $120,670.·       The anticipated starting pay range for the states of Hawaii and New York (not including NYC) is: $87,500 - $128,370.·       The anticipated starting pay range for California, New York City and Washington is: $95,900 - $140,580. Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on <a href="https://rackspace.jobs/benefits/" rel="noopener noreferrer nofollow ugc" target="_blank">benefits</a>  offered is here.#LI-MF1 #LI-RemoteAbout Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

NetSec Engineer III – US

Job Title: VMware, Windows, and Linux L3 Administrator Location: India Job Type: Full-TimeShift Timing: 5pm to 2am IST Job Summary: We are seeking an experienced VMware, Windows, and Linux L3 Administrator to join our IT team.The ideal candidate will have extensive experience in managing and troubleshooting VMware environments, Windows servers, and Linux systems.This role requires a deep understanding of virtualization, server administration, and network protocols. Key Responsibilities: BareMetal Experience : NUTANIX, HP Proliant, Dell Servers, IBM servers, Cisco UCS VMware Administration: Manage and maintain VMware environments, including vSphere, vCenter, and ESXi hosts.Having experience with Datastore and Storage management including zoning.Perform regular updates, patches, and upgrades to VMware infrastructure.Troubleshoot and resolve issues related to VMware performance, storage, and networking.Implement and manage virtual desktop infrastructure (VDI). Windows Server Administration: Install, configure, and maintain Windows servers (2008, 2012, 2016, 2019).Manage Active Directory, DNS, DHCP, and Group Policy.Perform regular system updates, patches, and security configurations.Troubleshoot and resolve issues related to Windows server performance and connectivity. Linux Administration: Install, configure, and maintain Linux servers (CentOS, Ubuntu, Red Hat).Manage user accounts, permissions, and security settings.Perform regular updates, patches, and system backups.Troubleshoot and resolve issues related to Linux server performance and connectivity. General Responsibilities: Monitor system performance and ensure high availability of infrastructure.Implement and manage backup and disaster recovery solutions.Collaborate with other IT teams to design and implement new solutions.Document system configurations, procedures, and troubleshooting steps.Provide L3 support for escalated issues and mentor junior team members. Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field.8+ years of experience in VMware administration.5+ years of experience in Windows server administration.5+ years of experience in Linux server administration.Strong understanding of network protocols and configurations.Experience with scripting and automation (PowerShell, Bash, Python).Relevant certifications (e.g., VCP, MCSE, RHCE) are a plus.Excellent problem-solving and communication skills.      Preferred Skills: Experience with cloud platforms (AWS, Azure, Google Cloud).Knowledge of containerization technologies (Docker, Kubernetes).Familiarity with ITIL processes and best practices.

Vmware Cloud Engineer - III (Night shift)

Apply to Windows Cyber Security Jobs in companies remotely and near you. New Windows Cyber Security Jobs added daily.

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NetSec Engineer III – US at Rackspace	Remote Full Time CISM Application Security Windows
Vmware Cloud Engineer - III (Night shift) at Rackspace	Remote Full Time Administrator Windows

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