Rackspace

Rackspace Technology is a leading provider of expertise and managed services across all the major public and private cloud technologies. We’ve evolved Fanatical Support to encompass the entire customer journey — providing Fanatical Experience™ from first consultation to daily operations. Our passionate experts combine the power of proactive, always-on service and expertise with best-in-class tools and automation to deliver technology when and how our customers need it.Technical Service Delivery Managers are responsible for taking ownership of the relationship held with each of their customers and to serve as an interface between the customer and the Rackspace managed services delivery teams.  They ensure that their customers technical, administration and specialist operational needs are met. Additionally, they are expected to maximize the strength of the customer relationship by building a solid rapport with the client -identifying and taking advantage of sales, networking and PR opportunities and managing difficult situations to ensure that Rackspace’s reputation for Fanatical Support is upheld.  Technical Service Delivery Managers maintain direct contact with customers before and/or after the sale. They support the sales team by developing and maintaining positive customer relations with clients, which can substantially affect service and/or product revenue. Focus of work may be in pre-sale/post-sales or both. <b>German language skills (C1/C2 or native) are highly advantageous.</b><h3>Key Responsibilities </h3><ul><ul><li>Building strong partnership relationships with customers.</li><li>Maintain oversight of Incidents, Changes and Service Requests, co-ordinate Rackspace managed services/Customer teams to deliver within service SLAs.</li><li>Perform regular incident reviews, proactively tune alarm thresholds and drive automation initiatives to minimise manual intervention.</li><li>Manage data protection and patching activities, and report on success and failure.</li><li>Implement capacity and performance management strategies, forecast growth and where appropriate scale in advance of requirements to avoid service issues.</li><li>Document, implement and regularly test BCP and Data Recovery procedures.</li><li>Review service failures and produce incident reports when required.</li><li>Work with the customer and assigned delivery engineers to manage DevOps and Cloud engineering services using agile project methodologies. </li><li>Host regular backlog planning, retrospective workshops and forecast accurate delivery schedules with customer product teams.</li><li>Schedule customer maintenance and ensure appropriate quality checks have been completed.</li><li>Identify deprecated cloud services and plan to decommission or replace services before end of service date.</li><li>Ensure appropriate documentation is in place for specific service requirements.</li><li>Organize and chair quarterly service review meetings. </li><li>Calculate, review and report on service SLAs, SLOs and other contractual commitments.</li><li>Manage and maintain and issues and risks log, and regularly review with your leadership.</li><li>Manage assigned contracts to budget, demonstrate accurate forward resource forecasting, identify and delivery year on year margin improvement throughout contract term.</li><li>Where required forward plan and manage shift rotas and ensure sufficient coverage to provide service needs. Make allowances for holidays and sickness and growth in staff planning.</li><li>Responsible for adhering to company security policies and procedure as directed. </li></ul></ul><h3>General Responsibilities</h3><ul><ul><li>Identify and assist with coaching and development for team members.</li><li>Seek opportunities to drive change and development of products, the team, and processes. </li><li>Shows business acumen, understands financial terminology and can demonstrate adapting style and approach to different business contacts.</li><li>Strive towards a world class target of 80% for the Net Promoter Score.</li><li>Ensure high End of Ticket Ratings through world class Service Delivery Management.</li><li>Contribute to install base growth by identifying new business / upgrade opportunities.</li><li>Accurately forecast churn and engage managers / business development consultants to avoid defection. </li></ul></ul><h3>Skills &amp; Experience</h3><ul><ul><li>Tenacious problem solver, will own issues until full resolution.</li><li>Experience in operating ITIL based IT support services, using Incident, Change, Problem management.</li><li>Experience of operating IaaS, PaaS &amp; SaaS services is at least one public cloud provider.</li><li>Experience of public cloud optimisation and cost management tooling.</li><li>Excellent communication skills, both written and verbal with great attention to detail.</li><li>Strong rapport and relationship building skills with both internal departments and external customers.</li><li>Good organizational, time management and prioritization skills.</li><li>Able to take a creative approach to situations and problem solving.</li><li>A minimum of three years experience in a technical role.</li><li>Intermediate level experience of Project Management.</li><li>Knowledge of agile project approaches such as Sprint/Scrum and Kanban.</li><li>Due to 24x7x365 operation, must be willing to be available for occasional out of hours work.</li></ul></ul>#LI-LP2#LI-Remote

Poland

Technical Service Delivery Manager

Rackspace Technology is a leading provider of expertise and managed services across all the major public and private cloud technologies. We’ve evolved Fanatical Support to encompass the entire customer journey — providing Fanatical Experience™ from first consultation to daily operations. Our passionate experts combine the power of proactive, always-on service and expertise with best-in-class tools and automation to deliver technology when and how our customers need it.Elastic Engineering+ is a new service model designed to help customers build and operate modern cloud environments.  While traditional cloud managed services are fixed scope and focused on infrastructure operations, Rackspace Elastic Engineering helps customers embrace a cloud native approach while delivering ongoing innovation, modernization, and transformation, in addition to world-class 24x7x365 operations.We are seeking a Senior DevOps Engineer with skills in AWS, and experience of running public infrastructure to support and operate complex hybrid environments. We like people who get involved in all levels of technical discussions, from architecture to hands on coding.  You will join a friendly, highly-collaborative team in Poland with immediate access to the latest certifications and world-class training schemes!<b>On-call:</b> You will join a weekly rota and can expect to be on-call roughly once every 6 weeks, receiving additional compensation.<b>Work location:</b> Remote (you must live in Poland).<h3>Primary Objectives</h3><ul><ul><li>Lead critical deployments and align with the needs of the customer</li><li>Ensure high quality delivery of the cloud service from the technical perspective</li><li>Identify and drive technical/deployment improvements</li><li>Consult with our customer’s individual AWS project teams regarding architecture, compliance, and all other requirements</li><li>Enable the DevOps projects for successful production state</li><li>Collect ideas from the projects and feed back to Cloud Management Office and architecture management</li><li>Identify possible risks in the projects’ deployments and help mitigate them without direct technical hands-on</li><li>Lead technical root cause analysis</li><li>Create direct value for the individual projects, not slideware </li><li>Manage production change approval process </li></ul></ul><h3>Job Requirements:</h3><ul><ul><li>Long term AWS hands-on experience with proven track record</li><li>Experience in deploying and configuration of CI/CD pipelines</li><li>Experience in multi account/subscription IaC structures</li><li>Practical experience in DevOps and SysOps model</li><li>AWS Solution Architect certification</li><li>Experience in AWS designs for different applications with proven track record  </li><li>Practical experience in DevOps and SysOps model</li><li>You work in a joint team with the customer’s IT, Amazon Web Services ProServ and Rackspace with a high dree of mutual respect and cooperation</li></ul></ul><h3>Person Specification</h3><ul><ul><li>Advisory, argumentation and convincing skills</li><li>Ability to assume customer’s perspective</li><li>Take over accountability and risks</li><li>Be a technical ambassador between the customer's Cloud Management Office and Rackspace PS service delivery</li><li>High identification with Rackspace as a company</li></ul></ul>#LI-LP2#LI-Remote<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Senior AWS DevOps Engineer

Acronis

<p>Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for a Partner Success Manager to join our mission to create a #CyberFit future and protect all data, applications and systems across any environment. </p>
<p>As a Cloud Partner Account Manager you will bring experience in Account Management and have a passion for Data Protection and Cyber Security. You will work as part of the Inside Sales Channel Management organization and aligned with a portfolio of service providers utilizing Acronis Cyber Protect Cloud. Your main goals as the Cloud PSM will be to drive drive Annual Recurrent Revenue growth through account planning with dedicated partners, increase adoption of new services, retain a partner and create a best in class partner experience which is the key differentiator of Acronis.</p>
<p><strong>WHAT YOU'LL DO</strong></p>
<ul>
<li>Drive quarter over quarter cloud revenue growth working through assigned partners</li>
<li>Make a territory analysis and planning for dedicated geographies to identify top potential partners</li>
<li>Perform account planning with all managed partners with level of certain details depending on partner’s engagement, loyalty and responsiveness</li>
<li>Train new and existing partners with existing and new products</li>
<li>Guide every partner through onboarding and enablement stage equipping with all needed knowledge, resources and tools</li>
<li>Guide partners to adopt Acronis Automation and Security tooling to increase their operational efficiency</li>
<li>Motivate and enable partners to sell Acronis services to existing customer base of the partner, attract new customers to partner and help to retain existing customer to partner</li>
<li>Drive partner’s satisfaction and acting as a trusted advisor and single point of contact throughout the entire partner lifecycle</li>
<li>Drive successful upsell/cross sell initiatives with partner to increase new services attach rate</li>
<li>Put maximum efforts to avoid churn and retain a partner</li>
<li>Engage and orchestrate all needed internal resources to help dedicated partners’ growth</li>
<li>Profile every managed partner on vendors and tools they sell/use putting all information into Partner Passport. Every CSP Passport should have not less than 80% fields filled out</li>
<li>Know partner’s lifecycle management and be able to lead a partner along it through a set of regular activities focused on educating, evangelizing, making committed</li>
<li>Maintain a regularity/frequency of contact with every partner depending on priority</li>
</ul>
<p><strong>WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS) </strong></p>
<ul>
<li>Minimum 3 years of sales and marketing experience in the MSP channel software industry on similar positions such as channel sales, partner account management or channel development—experience in equivalent role highly desired</li>
<li>Proven experience in a Cyber Security company demonstrating a strong understanding of industry practices and protocols</li>
<li>Experience in selling Professional Service Automation (PSA) or Remote Monitoring and Management (RMM) software services</li>
<li>In-depth channel and field sales knowledge with an understanding of the cloud market business model</li>
<li>Strong presentational, communication, and interpersonal skills with the ability to clearly articulate the product’s different features and answer all customer questions</li>
<li>Self-motivated with a high level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high-level of accuracy</li>
<li>Team-player with a positive attitude who thrives in a global environment, eager to do more and help out, views challenging situations as opportunities</li>
<li>Comfortable with ambiguity and willingness to adapt to changes in responsibilities and strategies</li>
<li>Highly persistent in follow-up conversations, negotiations and closing sales skills</li>
<li>Strong presentational, communication, interpersonal, planning and time management skills</li>
<li>Fluent German and English</li>
<li>Passion and commitment to succeed by working hard and never giving up</li>
</ul>
<p><strong>WHO WE ARE</strong> </p>
<p>Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments. </p>
<p>A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses. </p>
<p>Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact. </p>
<p><em>Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.</em> </p>
<p>#LI-RK1</p>

Warsaw

Cloud Partner Account Manager with German (CyberSecurity Experience) - DACH

Rackspace Technology is a leading provider of expertise and managed services across all the major public and private cloud technologies. We’ve evolved Fanatical Support to encompass the entire customer journey — providing Fanatical Experience™ from first consultation to daily operations. Our passionate experts combine the power of proactive, always-on service and expertise with best-in-class tools and automation to deliver technology when and how our customers need it.Rackspace has been commissioned by the Kingdom of Saudi Arabia to assure the build of a sovereign multi-tenant private cloud that we have designed.<b>Role Overview</b>As a Senior Python Developer, you’ll have the opportunity to build world-class web applications and platform services that provide messaging and collaboration tools for customers worldwide.  This role will be part of a team that has a strong, passionate engineering culture and proven track record of writing high quality software by using the best engineering practices in the industry. You will have the opportunity to work on highly distributed, extreme capacity systems that use a variety services and processes.<b>We are looking for hands-on expertise in python programming, as well as proven experience in Cloud automation, IaC automation, including design and integration patterns, etc. </b><h3>Primary Responsibilities:</h3><ul><ul><li>Design, develop, and maintain scalable and reliable Python applications to meet project requirements.</li><li>Design and develop software for large-scale enterprise services.</li><li>Collaborate with cross-functional teams, including product management and DevOps, to define project specifications and deliverables.</li><li>Conduct code reviews and provide mentorship to junior developers, ensuring adherence to best practices and coding standards.</li><li>Troubleshoot and debug applications to optimize performance and resolve issues.</li><li>Participate in the full software development lifecycle, from requirements gathering to deployment and maintenance.</li><li>Stay updated with emerging technologies and industry trends to continuously improve development processes.</li><li>Translate functional requirements into conceptual and detailed designs; provide estimates for development effort.</li><li>Create unit and acceptance tests; perform QA/Test; automate deployment; and assist Operations and Support staff in troubleshooting software issues, as well as implementing bug fixes.</li><li>Adhere to coding and process best practices.</li></ul></ul><h3>Desired Skills and Experience:</h3><ul><ul><li>Proven experience (8+ years) in Software Development and System Administration.</li><li>Proven experience in DevOps and container orchestration technology; Docker, Kubernetes, etc.</li><li>Experience with defining, creating, implementing, and improving cloud solutions</li><li>Experience with Apache Airflow is a plus.</li><li>Excellent working experience of CI/CD pipelines.</li><li>In depth experience with automation/configuration using Ansible, Terraform.</li><li>Good knowledge in Linux/Windows system administration.</li><li>Experience with Private Cloud virtualization technologies.</li><li>Experience in one of VMware and OpenStack is mandatory.</li><li>Experience of ServiceNow Cloud Management Platform (CMP) is highly desired.</li><li>Knowledge of common network and security practices.</li><li>Experience with monitoring and logging tools.</li><li>Excellent interpersonal and verbal communication skills.</li><li>Ability to learn anything fast.</li></ul></ul>#LI-LP2#LI-Remote<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Senior Python Developer

Rackspace Technology is a leading provider of expertise and managed services across all the major public and private cloud technologies. We’ve evolved Fanatical Support to encompass the entire customer journey — providing Fanatical Experience™ from first consultation to daily operations. Our passionate experts combine the power of proactive, always-on service and expertise with best-in-class tools and automation to deliver technology when and how our customers need it.Using cloud-native approaches based on leading DevOps practices, we work at the forefront of technology to help organisations modernize applications and data, build in the leading security solutions and deploy everything on the right cloud infrastructure for maximum effectiveness. We are seeking a Senior DevOps Engineer with skills in AWS to deliver cloud transformational outcomes into our clients. Ideally, you will have experience working in a consulting role, leading other engineers to deliver automated, secure and robust cloud solutions. We like people who get involved in all levels of technical discussions, from architecture to hands on coding. We are looking for a strong technical expert, with experience leading world-class teams of engineers on complex projects from inception to delivery. You will join a friendly, highly-collaborative team in Poland with immediate access to the latest certifications and world-class training schemes!<b>Work location:</b> Fully remote (you must live in Poland).<h3>Responsibilities:</h3><ul><ul><li>Design and implementation of scalable software services, alongside engineering and architecture teams. Focus on the hands on delivery and implementation of technology solutions.</li><li>Assess client needs and recommend technology solutions for the successful Build and Deployment of complex and scalable cloud based solutions</li><li>Execution of Cloud engineering tasks within migration sprint cycles aligned to best practices and templates within a customer project team.</li><li>Build out of new customer cloud solutions using cloud native components.</li><li>Extend and enhance business value, making technical decisions which impact the success of assigned projects i.e. How/What.</li><li>Usage of foundational architecture and components to build out automated cloud environments, CI/CD pipelines and supporting services frameworks</li><li>Present architecture to external stakeholders of varying levels, from Developers to Senior Customer Leadership.</li><li>Brief senior leadership and end users at varying levels of familiarity with cloud technologies, about the technology selections, best practices, and benefits.</li><li>Enable major DevOps projects for successful production state</li><li>Provide technical expertise and resolving complex technical issues</li><li>Lead critical deployments and align with the customer, creating direct value for individual projects. </li><li>Lead technical root cause analysis</li><li>Manage the production change approval process</li></ul></ul><h3>Job Requirements: </h3><ul><ul><li>You’ll be a strong technical expert, with experience on complex projects from inception to delivery, to deliver automated, secure and robust cloud infrastructure solutions. Using your deep technical expertise, you will help customers optimize their workloads by providing application focused assistance to build, deploy, integrate, scale and heal using native AWS and 3rd party toolchains and automation oriented agile principles.</li><li>Through both hands-on and consultative approaches, you will be responsible for supporting customers with tasks including provisioning resources and modifying Cloud environments, performing upgrades, and addressing day-to-day customer issues. You’re happy to get involved in all levels of technical discussions, from architecture to hands on coding.</li><li>A good grounding in infrastructure technology is highly advantageous, as is a programming background. Leveraging personal subject matter expertise, working closely with peers, the role will be accountable for delivering engineering consulting services in a client-facing role, often on-site with customers. You’ll be the voice of Rackspace within the customer.</li></ul></ul><h3>Technical Skills</h3><ul><ul><li>Proven hands-on experience with AWS.</li><li>Previous exposure to large-scale system design.</li><li>Technical Tooling: Terraform + Git/Version Control eg: GitLab/GitHub</li><li>Specialty: Landing Zone + Networking + Identity Foundation + Security + CI/CD Pipelines + GitHub Actions.</li><li>Other Skills: Agile/SAFe + GxP/ISO27001 + JIRA/Confluence</li><li>Preferred Coding Language: HashiCorp Configuration Language (HCL) + JSON + Typescript + Go.</li><li>Preferred Certifications: AWS Certified Cloud Practitioner + any of the following; AWS Certified Developer, Associate (DVA), AWS Certified DevOps Engineer Professional (DOP-C02), AWS Certified SysOps Administrator Associate, AWS Certified Advanced Networking - Specialty (ANS-C01), AWS Certified Solution Architect - Associate (SAA), AWS Certified Security - Specialty (SCS).</li><li>Thorough understanding of AWS IAM roles, profiles and permission sets</li><li>Knowledge and usage of GitHub repositories, Connectors, Webhooks </li><li>Demonstrable experience of Terraform, registry management, published and custom providers</li><li>Proven experience of creating and managing CI/CD pipelines, workers, and agents</li><li>Proven experience of automated code testing and reviews</li><li>Knowledge of Open Policy Agent, Lacework Query Language would be a bonus.</li></ul></ul>#LI-LP2#LI-Remote<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Apply to Cyber Security Jobs in Poland in companies remotely and near you. New Cyber Security Jobs in Poland added daily.

Job Position and Company	Location	Tags	Posted
Technical Service Delivery Manager at Rackspace	Remote Full Time Manager Contract
Senior AWS DevOps Engineer at Rackspace	Remote Full Time
Cloud Partner Account Manager with German (CyberSecurity Experience) - DACH at Acronis	Remote Full Time Manager
Senior Python Developer at Rackspace	Remote Full Time Windows
Senior AWS DevOps Engineer at Rackspace	Remote Full Time Administrator Consulting

Cyber Security Jobs in Poland

0 Cyber Security Jobs in Poland. Page 1 of 1

5 closed cyber security jobs in poland:

Subscribe to the weekly
Cyber Security Jobs Newsletter

Cyber Security Jobs by Category

Cyber Security Jobs in Poland

0 Cyber Security Jobs in Poland. Page 1 of 1

5 closed cyber security jobs in poland:

Subscribe to the weekly Cyber Security Jobs Newsletter

Cyber Security Jobs by Category

Subscribe to the weekly
Cyber Security Jobs Newsletter