Rackspace

Global Head of Application Services is a Leadership role and is responsible for managing the overall Application Services Business Globally for Rackspace Public Cloud. Driving business around Application Migration, Modernization, Cloud Native Development and Support. This is an extremely critical role with the responsibility of building Services Business for Enterprise customers – grounds up. The primary function of this role is to build and run a profitable business with Sales, Solutioning and Delivery responsibility. Partnering with field sales team building and growing the Applications Services business across the Globe<h3>Key Responsibilities</h3><ul><ul><li>Build applications services Business Unit for Rackspace Globally and grow the business around Application Migration, Modernization, Development and support. </li><li>P&amp;L leader for Applications Services with responsibility for revenue, margin, and utilization targets. </li><li>Strategy - Deliver against a clear business plan that includes prioritized offerings, target markets/customers/segments, monetization model, mix of Racker and Partner delivered capabilities, and clear performance measures/objectives. </li><li>Strategy: Responsible for creating capability and offering roadmap to accelerate the business. </li><li>Sales: Leading growth of the Application Services globally working with Field Sales and Go To market team. </li><li>Sales: Lead Solution and advisory led sales with existing and new customers. </li><li>Pre-Sales- Actively participate in presales activities, deal reviews for the Application Services engagements </li><li>Solutioning: Solutioning differentiated offering for customers helping them achieve their business objectives. </li><li>Delivery: Delivering large and complex and Cloud application development, migration, modernization engagements across the globe. </li><li>Delivery: responsible for delivering engagements successfully with high customer satisfaction. </li><li>Partner- Partner with Hyperscalers in creating strategic initiatives that would help the growth of business. </li><li>Partner: Establish Rackspace as one of the top Cloud Application Services partners. </li><li>Offering- Work with Offering and marketing organization to create market defining offers and lead the sales and deployment of those offers. </li><li>Team Management – As a manager of manger lead a large team of architects, consultants, and Delivery Managers across the region. </li><li>Talent Management – Help build a world class organization through talent management excellence - including attracting, recruiting, developing, and retaining key talent including Enterprise Architects and Consultants with strong application architecture and transformation background. </li><li>Operational Excellence: Maintain a healthy utilization for the team. </li><li>Operational Excellence: Forecast accurately revenue, margin, utilization for business. </li><li>Operational Excellence: Represent business in front of Senior Leaders and customers. </li><li>Cross-organizational agility, communication, and leadership. </li><li>Provide technical thought leadership with ability to provide pattern recognition around key opportunities and serve as a key technical influencer across Rackspace. </li><li>Maintain an in-depth knowledge of clients’ business and industry, anticipating and addressing opportunities and issues as they arise. </li></ul></ul><h3>Skills</h3><ul><ul><li>Seasoned P&amp;L leader with strong experience in building Application Services business on Cloud for AWS, Microsoft or leading Consulting/SI organizations of $50M+ </li><li>Strong understanding of technology and standard practices around consulting and delivery. </li><li>Strong understanding Cloud Native Solutions, Containers, Microservices, API  </li><li>Deep expertise in Application architectures, SDLC and Cloud based solutions. </li><li>Strong experience of leading customer discussions and winning deals based on solution strength. </li><li>Strong delivery experience of successfully delivering large application services engagement Solutions engagements with Global Delivery model. </li><li>Analytical thinker who can plan and build long range plans. </li><li>Thorough knowledge of all areas of business operation including strategic and operational planning. </li><li>Ability to lead teams of support professionals and delivery managers. </li><li>Proven leadership and motivational skills with a passion for excellence and a constant desire to innovate and improve. </li><li>Excellent time management, communication both oral and written, decision- making, presentation, human relations, and organizational skills. </li><li>Must be a strong presenter to technical audiences. </li></ul></ul><h3>Experience</h3><ul><ul><li>10+ years’ experience building, and leading Applications Services Business </li><li>15 Years + experience as Enterprise architect </li><li>10 Years of experience in managing large teams. </li><li>10 Years of experience in managing and achieving revenue targets. </li><li>Strong technology background on AWS, Azure Platforms </li><li>Strong Technology expertise on Cloud Programming languages </li><li>Togaf, Zachman Framework </li></ul></ul><h3>Certifications &amp; Education</h3><ul><ul><li>Bachelor’s degree in computer science, Engineering, Business, or a related field required. </li><li>Advanced degree preferred. </li><li>High school diploma or equivalent required. </li></ul></ul><h3>Physical Demands</h3><ul><ul><li>General office environment: no special physical demands required.</li><li>May require long periods of sitting and viewing a computer monitor.</li><li>Schedule flexibility to include working weekends and/or evenings and holidays as required by the business for 24/7 operations.</li></ul></ul><h3>Travel</h3><ul><ul><li>As per business needs and requirements	</li></ul></ul><h3>Sponsorship</h3><ul><ul><li>This role is not sponsorship eligible. Candidates need to be legally allowed to work in the US for any employer.</li></ul></ul>The following information is required by pay transparency legislation in the following states: CA, CO, HI, NY, and WA. This information applies only to individuals working in these states.  ·       The anticipated starting pay range for Colorado is: $191,400 - $255,900·       The anticipated starting pay range for the states of Hawaii and New York (not including NYC) is: $210,000 - $280,000·       The anticipated starting pay range for California, New York City and Washington is: $230,000 - $307,000 Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on <a href="https://rackspace.jobs/benefits/" rel="noopener noreferrer nofollow ugc" target="_blank">benefits</a> offered is here.#LI-VM1#Rackspace#LI-Rackspace#LI-USA#LI-Remote<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Texas

Global Head of Application Services

<b>Job Summary:</b>We are seeking a skilled <b>L2 Engineer</b> with solid experience in <b>Active Directory</b>, <b>Microsoft Azure</b>, and <b>Windows Server Operations</b>. The candidate will support day-to-day infrastructure management, incident resolution, patching, backups, and monitoring within a hybrid cloud environment under Rackspace Managed Services. <b>Core Responsibilities:</b> <b>1. Active Directory:</b>·        Manage user accounts, groups, OUs, and group policy objects (GPOs).·        Troubleshoot replication issues, login failures, DNS dependencies, and trust relationships.·        Perform domain controller health checks and FSMO role verifications.·        Investigate account lockouts, authentication delays, and Kerberos issues.·        Support AD-integrated services like Certificate Authority and audit policies. <b>2. Azure:</b>·        Support <b>Azure Active Directory (Entra ID)</b>: user/device management, conditional access, MFA, and SSPR.·        Monitor and troubleshoot <b>Azure AD Connect</b> sync failures and identity provisioning issues.·        Handle RBAC access issues, subscription/resource-level permissions, and role assignments.·        Monitor backup jobs and troubleshoot issues via <b>Azure Backup</b> (Recovery Services Vaults).·        Manage patching compliance via <b>Azure Update Manager</b>, resolve failed updates.·        Respond to alerts and performance issues using <b>Azure Monitor</b>, <b>Log Analytics</b>, and <b>Defender for Cloud</b>. <b>3. Windows Server:</b>·        Troubleshoot DFS namespace and replication issues.·        Execute scheduled patching using WSUS, SCCM, or Azure Update Manager.·        Perform post-patching validation and manage reboots/change approvals.·        Analyze system performance (CPU, memory, disk), Event Logs, and service failures.·        Support basic server roles like File Server, Print Server, and IIS (if applicable).·        Maintain patch compliance and backup readiness for on-prem and Azure-based Windows workloads. <b>Required Skills &amp; Experience:</b>·        4–6 years in infrastructure support with a focus on AD, Azure, and Windows Server.·        Strong troubleshooting skills in hybrid identity, authentication, patching, and backups.·        Hands-on with PowerShell scripting for automation and diagnostics.·        Comfortable working in a fast-paced <b>Managed Services</b> or <b>MSP shared</b> environment. <b>Certifications (Preferred but not mandatory):</b>·        <b>AZ-104</b> (Azure Administrator Associate)·        <b>SC-300</b>, <b>MD-102</b>, or equivalent·        <b>ITIL Foundation</b> certification

India

Azure Engineer II (AD &amp; Windows exp is mandatory)

<b>Job Summary: </b>Rackspace is looking for a <b>Customer Success Manager IV</b> to join our team. This role owns the relationship held with key LATAM customers and serves as an interface between the customer and the Rackspace support infrastructure to ensure the customer’s technical, system administration, and specialist support needs are met. Owns customer issues from identification to resolution and ensures customers consistently experience and know the value of Fanatical Support. Maximizes the strength of the customer relationship by building a solid rapport with stakeholders in both the client and Rackspace organization, identifying and taking advantage of sales, networking, and PR opportunities, and managing difficult situations to ensure that Rackspace’s reputation of Fanatical Support is upheld. Owns customer requests for component upgrades, new build agreements, and contract renewals. Partners with Sales to identify, research, and execute on opportunities to leverage the Rackspace product portfolio and to grow customers’ footprint. Develops and manages Strategic Account plan(s) for assigned accounts, including P&amp;L/financials.  <b>Work Location:</b>  On-Site, Mexico City<h3>Key Responsibilities</h3><ul><ul><li>Provides strategic leadership and direction for the delivery of pre-and post-sales services and support to clients/customers.</li><li>Manages all facets of customer retention (CRM) including participating in the resolution of customer concerns and defining and developing a customer contact strategy.</li><li>Analyzes operational processes, and escalation procedures and performs training needs assessments for identifying opportunities for service delivery improvements and value add to the customer/clients.</li><li>Develops customer service department procedures. Liaises between customers and manufacturing, sales, field service, order processing, and accounting to resolve status, production, delivery, and billing inquiries.</li><li>Reviews SLA claims.</li><li>Develops and manages responses, ensuring customer service</li><li>with speed and accuracy and all client/customer service delivery issues are resolved.</li><li>Uses skills as a seasoned experienced professional with a full understanding of industry practices and company policies and procedures; resolves a wide range of issues in imaginative as well as practical ways.</li><li>Manages market research to determine special pricing for nonstandard items in the interest of ensuring appropriate profit margins are reached and maintained.</li><li>Manages technical resource(s) to solve customer problems and escalations.</li><li>Renews customer contracts. Responsible for the conversion of all component upgrades.</li></ul></ul><h3>Qualifications </h3><ul><ul><li>Advanced English &amp; Spanish</li><li>Full understanding of industry practices as well as company policies and procedures.</li><li>Comprehensive knowledge of the Rackspace product portfolio, servers, and computer hardware.</li><li>Strong ability to communicate technical information and ideas so that others can understand.</li><li>Aptitude for resolving a variety of issues quickly and effectively.</li><li>Superior communication, organization, problem solving, and time management skills.</li><li>Proactive in nature.</li><li>Ability to have difficult conversations.</li><li>Understand and feel in business acumen -- able to foresee and act on those feelings.</li><li>Ability to adapt working style and approach to best communicate with various business contacts.</li><li>Ability to apply previous work experiences to resolve a wide range of issues in imaginative as well as practical ways.</li><li>Demonstrated ability to influence decision-making.</li><li>Ability to understand and apply RAX customer support model and demonstrate value to customers.</li><li>Excellent ability to prioritize and highly varied work level in order to maintain required productivity levels.</li><li>Exhibits excellent attention to detail. Excellent creative problem-solving abilities, coupled with a desire to take on responsibility.</li><li>Demonstrated leadership skills and qualities.</li><li>Advanced understanding of Rackspace’s differentiator in the market with an ability to communicate the value of that difference to key stakeholders providing FANATICAL SUPPORT</li><li><b>Discover your inner Racker:</b> <a href="https://rackspace.jobs/culture/" rel="noopener noreferrer nofollow ugc" target="_blank">Racker Life</a></li></ul></ul><b>- Fluent, bilingual (Spanish and English): interviews will be held in English. </b><b>- Role can work remotely in the states of Ciudad de Mexico, Jalisco, Nuevo Leon, Aguascalientes, Queretaro, Estado de Mexico and Puebla</b><b>- This opportunity is a permanent remote job, but you need to be based in Mexico at one of the above locations.</b>#LI-ISGA#LI-Onsite<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Mexico City

Customer Success Manager - Mexico City

Responsible for improving alignment and partnership with alliances to drive tighter coordination on sales, product, marketing and commercial. This position will be central and pivotal to driving change and activating a proactive, purposeful, and predictable Go-to-Market across technical, product, sales, and marketing organization in an effort to grow Rackspace revenue through our most strategic partnerships.<h3>Careel Level Summary</h3><ul><ul><li>Requires specialized depth and/or breadth of expertise in own job discipline or field</li><li>Leads others to solve complex problems</li><li>Works independently, with guidance in only the most complex situations</li><li>May provide functional leadership to teams or projects</li></ul></ul><h3>Critical Competencies</h3><ul><ul><li>Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results.</li><li>Customer-driven: Prioritizes customer needs and satisfaction through collaborative and proactive problem-solving, and an unwavering commitment to customer success.</li><li>Expertise: Possesses deep understanding of customer needs and continually grows and enhances skills to provide customer-focused solutions.</li><li>Agility: Quickly adapts and responds to dynamic customer needs and expectations through innovative solutions.</li><li>Compassion: Cultivates a positive and supportive environment to effectively work together towards a common goal, fostering trust within Rackspace and with external stakeholders.</li></ul></ul><h3>Key Responsibilities</h3><ul><ul><li>Owns a piece of a relationship with a strategic alliance or may own multiple smaller alliance relationships</li><li>Establish and manage governance meetings and activities</li><li>Develop deep understanding Rackspace’s entire portfolio and translate to alliance partners</li><li>Confirm partner is adhering to activities laid out in the Rackspace alliance framework</li><li>Creates a strategy based on alliance offering and customer needs, then executes against the objectives.</li><li>Establishes credibility and influence through demonstration of business acumen relative to alliance’s strategy and how it integrates across the Rackspace portfolio</li><li>Collaborate with alliance to determine where they can add value across business portfolio</li><li>Document clear strategic alliance document per partner, and maintain and revise on a quarterly basis</li><li>Discover areas for direct investment in Rackspace based on partner strategy</li><li>Confirm partner is adhering to activities laid out in the Rackspace alliance framework</li><li>Establish relationships with partner resources in multiple areas including support, product, sales, marketing etc., to facilitate introductions and working relationships between functional leaders on both sides</li><li>Understand and suggest improvements to partner commercial arrangements (partnering with supply chain)</li><li>Coordinate alliance activities with multiple divisions in Rackspace, acting as the single POC for the alliance, including establishing new relationships where they do not exist</li><li>Influence parties within alliances to increase funding to Rackspace, uncovering new areas for development/funding</li><li>Provide partner support for areas where partners want Rackspace to consider new product lines from the partner</li><li>Document a clear strategic alliance document per partner, and maintain and revise on a quarterly basis</li><li>Enable executive relationships with partners, including establishing opportunities to influence at a CEO/C-suite level</li><li>Generate partner enablement materials in coordination with the product marketing teams</li><li>Assist in event planning and execution, including minor and major events</li><li>Relay partner priorities to the product team and influence the  roadmap</li><li>Performs key areas of accountability while demonstrating sound judgment and decision making with some leadership oversight, and operates with a moderate degree of ownership and autonomy</li><li>Receives minimal instructions on routine work, general instructions on new projects or assignments.</li><li>May provide guidance and training to new team members.</li><li>Decisions impact the quality, efficiency and effectiveness of own client group.</li><li>Actions are guided by personal goals and objectives.</li><li>Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors.</li><li>Exercises judgment in selecting methods, techniques, and evaluation criteria for obtaining results.</li><li>Expected to weigh multiple options and outcomes, considering impact within and outside of client group and business function. Typically resolves issue independently utilizing input from peers and superiors.</li><li>Metrics: Alliance Sourced/Influenced Revenue, Enablement Activities Conducted, Partner Spend, Certifications, Partner Achievement Awards, Commercial Improvements, MDF Improvements</li><li>Alliance Partner Knowledge: Strong understanding of the partner, including partner economics, solution development, processes to take a solution to market and successful partner management. Understands partners’ sales and sales management goals and objectives, and what influences behavior. Growth in leading sales and alliance teams and understands collaborative relationship that must exist to grow the business.</li><li>Program Knowledge: Strong understanding of channel and alliance partner programs. Partners with Rackspace sales teams to implement our program offerings and assures Rackspace is provider of choice for our ecosystem partners.</li><li>Collaborative: Works collaboratively with all supporting technical integration, marketing, field sales and channel support organizations to ensure all organizations understand what we are trying to accomplish and the importance of their role / organization in our success.</li><li>Presentation Skills: Skilled communicator and effective at delivering executive level presentations. Ability to build and manage Director and VP level relationships.</li><li>Conflict Resolution: Able to surface and resolve breakdowns in commitment and drive behavior changes required.</li><li>Utilize business relationship skills, such as negotiating with customers or management, or using influencing skills with senior level leaders regarding matters of significance to the organization</li></ul></ul><h3>Knowledge</h3><ul><ul><li>Advanced knowledge of planning, designing and executing partner programs that drive partner interest and demand</li></ul></ul><h3>Skills</h3><ul><ul><li>Analytical Skills</li><li>Budget Management</li><li>Business/Sales Development Skills</li><li>Client/Customer Service</li><li>Digital Transformation</li><li>Negotiation Skills</li><li>Operational Strategy Skills</li><li>Platform/Technical Software Support</li><li>Process Improvement</li><li>Product Portfolio Management</li><li>Project Management</li><li>Sales Strategy Skills</li><li>Stakeholder Management (external/internal)</li><li>Technology Integration</li></ul></ul><h3>Education</h3><ul><ul><li>High School Diploma or regional equivalent required</li><li>Bachelor's Degree required, preferably in field related to role. At the manager’s discretion, additional relevant experience may substitute degree requirement</li></ul></ul><h3>Experience</h3><ul><ul><li>8 - 11 years of experience in the field of role required</li></ul></ul><h3>Physical Demands</h3><ul><ul><li>General office environment. Moderate levels of stress may occur at times. May require long periods sitting and viewing a computer monitor. No special physical demands required. Schedule flexibility to include working a weekend day regularly and holidays as required by the business for 24/7 operations. Occasional travel, less than 10%.</li></ul></ul><h3>Disclaimer</h3><ul><ul><li>The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.</li></ul></ul>CLOSER:<b>Are you a Racker?</b>Rackers thrive in fast-paced environments built to inspire learning, growing, and innovating.  They are mission-inspired, values-grounded, culture-focused, and dedicated to making a positive impact in everything they do.  Rackers are inherently wired to solve problems and share ideas in small, nimble teams.  As experts in what they do, Rackers are serious about delivering a Fanatical Experience™ to our customers. Rackers are valued members of a winning team on an inspiring mission and we want you to join the Racker family! <b>Why work at Rackspace Technology?</b><i>Find your fanatical</i>. We deliver the best customer experience in the industry to businesses that perform life-saving research, power cities, and feed millions. <i>Come as you are</i>. Cultivating inclusion is not just the right thing to do, it enables us to win. Our Executive Inclusion Council and Racker Resource Groups (RRGs) partner to enable an inclusive workplace and drive initiatives such as Rackspace’s participation in the annual Texas Conference for Women. <i>Satisfy your curiosity</i>. No matter where you are going, we can help you get there. Our internal learning department, Rackspace University®, provides training and development to Rackers – from Microsoft™ certifications to effective leadership training – our goal is to help you grow. <i>Make a difference</i>. At the core of every Racker is a drive to leave the world better than we found it, and we are passionate about giving back to our communities across the globe. While Rackers can leverage paid volunteer time off for any cause, our Rack Gives Back program creates opportunities for Rackers to give their time and talent to others. <i>Live life completely</i>. We offer a well-rounded suite of health and wellness programs that help our Rackers achieve a healthy and balanced lifestyle. So while our Rackers are busy taking care of our customers, we take care of our Rackers.  #LI-Remote #LI-CM1 •        The following information is required by pay transparency legislation in the following states: CA, CO, HI, NY, and WA. This information applies only to individuals working in these states. •        The anticipated starting pay range for Colorado is: 109,100 - 191,950•        The anticipated starting pay range for the states of Hawaii and New York (not including NYC) is: 115,700 - 203,500•        The anticipated starting pay range for California, New York City and Washington is: 127,200 - 223,740•        Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on <a href="https://rackspace.jobs/benefits/" rel="noopener noreferrer nofollow ugc" target="_blank">benefits</a> offered is here.

United States

AWS Alliance Partner Development Manager IV - Remote

Rackspace Technology is a leading provider of expertise and managed services across all the major public and private cloud technologies. We’ve evolved Fanatical Support to encompass the entire customer journey — providing Fanatical Experience™ from first consultation to daily operations. Our passionate experts combine the power of proactive, always-on service and expertise with best-in-class tools and automation to deliver technology when and how our customers need it.This is a leadership role, reporting to the Corporate VP of Platform and Application Services. The EMEA Professional Services leader is responsible for managing the Professional Services Business Unit for EMEA. The primary function of this role is to run a profitable professional business with Sales, Solutioning and Delivery responsibility. Partnering with field sales team growing the professional services in EMEA. The Professional Services business includes primary Public Cloud consulting, implementation, and system integration business for all the major Hyperscalers. This role will also work closely with all Public Cloud Hyperscalers (AWS, GCP, Azure) in developing business plans with them in areas of Professional Services.  <b>Discover your inner Racker - </b><a href="https://rackspace.jobs/culture/" rel="noopener noreferrer nofollow ugc" target="_blank">click here</a> <h3>Key Responsibilities: </h3><ul><ul><li>P&amp;L leader for Professional Services in EMEA, with responsibility for revenue, margin, and utilization targets.</li><li>Strategy – Deliver against a clear business plan that includes prioritized offerings, target markets/customers/segments, monetization model, mix of Racker and Partner delivered capabilities, and clear performance measures/objectives.</li><li>Sales – Responsible for growing Professional Services in EMEA, working with Field Sales and Go To Market teams.</li><li>Sales – Lead solution and advisory led sales with existing and new customers.</li><li>Pre-Sales – Actively participate in presales activities, deal reviews for the Professional Services business.</li><li>Solutioning – Solutioning differentiated offering for customers, helping them achieve their business objectives.</li><li>Delivery – Responsible for delivering large and complex consulting and professional services engagements across EMEA.</li><li>Delivery – Responsible for delivering engagements successfully with high customer satisfaction.</li><li>Partner – Partner with Hyperscalers in creating strategic initiatives that would help the growth of business.</li><li>Partner – Establish one of the top consulting and professional services offerings for our Hyperscaler Partners.</li><li>Partner – Work with Offering and Marketing organizations to create market defining offers and lead the sales and deployment of those offers.</li><li>Team Management – As a manager of mangers, lead a large team of consultants and architects across the region.</li><li>Talent Management – Help build a world class organization through talent management excellence - including attracting, recruiting, developing, and retaining key talent such as Enterprise Architects and Consultants, with strong application architecture and transformation background.</li><li>Operational Excellence – Maintain a healthy utilization for the team.</li><li>Operational Excellence – Accurately forecast revenue, margin, and utilization for the business.</li><li>Operational Excellence – Represent the business in front of Senior Leaders and Customers.</li><li>Cross-organizational agility, communication, and leadership.</li><li>Provide technical thought leadership with ability to provide pattern recognition around key opportunities and serve as a key technical influencer across Rackspace.</li><li>Maintain an in-depth knowledge of clients’ business and industry, anticipating and addressing opportunities and issues as they arise.</li></ul></ul><h3>Skills:</h3><ul><ul><li>Seasoned P&amp;L leader with strong experience in running Professional and Consulting Services business for Cloud or leading Consulting/SI organizations of 150M+.</li><li>Strong understanding of technology and standard practices around architecting and developing professional services engagements.</li><li>In-depth knowledge of Cloud (AWS, Azure, GCP) offerings and services to build and deliver services around them.</li><li>Strong experience of leading customer discussions and winning deals based on solution strength.</li><li>Strong delivery experience of successfully delivering large consulting engagements.</li><li>Strategic thinker who can plan and build long range plans.</li><li>Thorough knowledge of all areas of business operation including strategic and operational planning.</li><li>Proven leader in developing, marketing, and selling technology based consulting and professional services offerings.</li><li>Ability to lead teams of technical sales, consultants, and project management functions.</li><li>Proven leadership and motivational skills with a passion for excellence and a constant desire to innovate and improve.</li><li>Excellent time management, communication both oral and written, decision-making, presentation, human-relations, and organizational skills.</li><li>Must be a strong presenter to technical audiences.</li><li>Attention to detail in all areas of the work.</li></ul></ul><h3>Education:</h3><ul><ul><li>Bachelor’s degree in Computer Science, Engineering, Business, or a related field required.</li><li>Advanced degree preferred.</li><li>High school diploma or equivalent required.</li></ul></ul><h3>Experience:</h3><ul><ul><li>15+ years’ experience building, and leading technology focused Professional Services businesses.</li><li>12+ years architecting advanced enterprise-class solutions using traditional and new technologies.</li><li>8+ years leading teams of 200+ people.</li></ul></ul><h3>Travel Time:</h3><ul><ul><li>Ability to travel up to 25-50% as needed.</li></ul></ul>#LI-LP2

United Kingdom

Senior Director, Professional Services (EMEA)

<b>Job Summary:</b>You will be part of a team designing, automating, and deploying services on behalf of our customers to AWS in a way that allows these services to automatically heal themselves if things go south. We have deep experience applying cloud architecture techniques in virtually every industry. Every week is different and the problems you will be challenged to solve are constantly evolving. We build solutions using infrastructure-as-code so our customers can refine and reuse these processes again and again - all without having to come back to us for additional deployments.  <h3>Key Responsibilities: </h3><ul><ul><li>Work as a technical leader alongside customer business, development, and infrastructure teams. </li><li>Lead technical and design discussions with IT executives to help enterprises speed their adoption of new technologies and practices. </li><li>Architect and build highly scalable, cloud-native applications on the AWS platform using core developer services such as: API Gateway, Lambda, SQS, DynamoDB and ECS. </li><li>Leverage new technology paradigms (e.g., serverless, containers, microservices). </li><li>Migrate monolithic applications to microservices architectures. </li><li>Advise on implementing AWS best practices. </li><li>Influence infrastructure architecture by sharing your application development expertise. </li><li>Willingness to travel to client locations and deliver professional services. </li></ul></ul><h3>Required Qualifications: </h3><ul><ul><li>BS level technical degree.  Additional experience may substitute the for the degree.  </li><li>8 + years of software development or application engineering with recent coding experience in two or more modern programing languages such as: Java, JavaScript, C/C++, C#, Swift, <a href="http://Node.js" rel="noopener noreferrer nofollow ugc" target="_blank">Node.js</a>, Python, Go, or Ruby </li><li>Hands-on recent development experience and capability. You will be expected to write and review code. </li><li>5+ years of experience as a technical specialist in Customer-facing roles.</li><li>Experience with Agile development methodologies.</li><li>Experience with Continuous Integration and Continuous Delivery (CI/CD).</li></ul></ul><h3>Preferred Qualifications: </h3><ul><ul><li>Cloud Certifications </li><li>Demonstrated success as a software developer, application architect, product manager, CTO, or consultant working with various platforms. </li><li>Architecting, designing and developing applications on the AWS platform. </li><li>Designing and building application using Container and serverless technologies. </li><li>Experience architecting highly available systems that utilize load balancing, horizontal scalability and high availability. </li><li>Good exposure to Agile software development and DevOps practices such as Infrastructure as Code (IaC), Continuous Integration and automated deployment. </li><li>Continuous Integration (CI) tools (e.g. Jenkins). </li><li>Experience with configuration management platforms (e.g. Chef, Puppet, Salt, or Ansible). </li><li>Strong practical application development experience on Linux and Windows-based systems. </li><li>Presenting at public events such as technology conferences, hackathons, blogging, writing on technical forums, etc. </li><li>Experience working directly with customers, partners or third-party developers. </li><b>Discover your inner Racker: <a href="https://rackspace.jobs/culture/" rel="noopener noreferrer nofollow ugc" target="_blank">Racker Life</a></b></ul></ul>The following information is required by pay transparency legislation in the following states: CA, CO, HI, NY, and WA. This information applies only to individuals working in these states.  •The anticipated starting pay range for Colorado is: $143,700 - $210,760. •The anticipated starting pay range for the states of Hawaii and New York (not including NYC) is: $153,000 - $224,400. •The anticipated starting pay range for California, New York City and Washington is: $167,400 - $245,520.  Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on <a href="https://rackspace.jobs/benefits/" rel="noopener noreferrer nofollow ugc" target="_blank">benefits</a> offered is here.#LI-MF1 #LI-Remote<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.#LI - VM1#US-Remote

Application Architect - .NET / Azure

<b>Job Summary: </b>Rackspace is seeking dynamic, driven, ambitious sales professionals with excellent communication and interpersonal skills to join the Rackspace Enterprise New Business sales team focusing on complex solution opportunities. The primary responsibilities for these roles include full sales life- cycle management, including: prospecting, discovery, education and thought leadership, solution proposing, negotiating, responding to sales enquiries, developing qualified leads through targeted outbound calling and event attendance and closing business within corporations with complex and mission critical server configurations. The candidate will possess superior negotiation and effective follow-up skills, have the ability to respond and work under pressure, whilst naturally carrying a sales quota. Their communication skills will allow them to present through WebEx, face to face meetings and via the telephone with potential clients. They will embrace the Rackspace culture, contributing to team events and make recommendations for culture improvements at both a company and team/department level.#LI-CS1 <b>Work Location: Hybrid </b><h3>Key Responsibilities: </h3><ul><ul><li>Meet and exceed monthly sales quota through outbound/ inbound leads strategically selling the company’s various propositions to new prospects in a consultative manner.</li><li>Responsible for full sales cycle from prospecting, discovery, education and thought leadership, solution proposing, negotiating, closing and working closely with the implementation teams to deliver the solution. This will include reacting to inbound opportunities and proactively generating leads. Responsible for accurately managing your forecast throughout the lifecycle of the opportunity (via “SalesForce”).</li><li>Work closely with Solutions Engineers to perform presales feasibility assessments to ensure that Rackspace solutions meet the customer requirements and what customization would be required.</li><li>Develop and maintain a clear understanding of your prospects business needs and how Rackspace’s solutions can enable current and future requirements. Where appropriate drive Rackspace product teams to develop new propositions</li><li>Build cross functional relationships within the prospect in order to penetrate the account further by focusing on C level engagement.</li><li>Engage with channel partners to find and develop new opportunities.</li><li>Responsible for adhering to company security policies and procedure as directed.</li><li>Monthly target achieved through successful execution of sales leads and account penetration</li><li>Typical duration of sales cycles should be 2-6 months</li><li>KPIs, documentation, process tracked via <a href="http://Salesforce.com" rel="noopener noreferrer nofollow ugc" target="_blank">Salesforce.com</a>.</li></ul></ul><h3>Qualifications: </h3><ul><ul><li>Professional Sales training and sales process knowledge (e.g. Spring, Scotsman, Miller Heiman, CCV, VBS)</li><li>Must have experience selling professional services.</li><li>Must have a proven track record in new business development.  </li><li>Educated to degree level or equivalent and/or relevant commercial experience.</li><li>Moderate negotiation skills</li><li>Communication skills</li><li>Accurate forecasting skills</li><li>Consultative sales approach selling the value proposition</li><li>IT Manager/Director and C Level Players with leadership support</li><b>Discover your inner Racker: <a href="https://rackspace.jobs/culture/" rel="noopener noreferrer nofollow ugc" target="_blank">Racker Life</a></b></ul></ul>#DNI <b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

London

Sales Executive UK VI.

The Rackspace Senior Engagement Manager will manage several individual but related projects to the required standard of quality within the specified constraints of time and cost for the customer. The projects are typically medium to large, with medium complexity, and have high risk exposure. Ensures the coherence of the Program and develops and maintains the appropriate environment to support each individual project within it. Responsible for the program producing a result which is capable of achieving the benefits defined in the Statement of Work. Responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed.  Work location:  This role can be worked remotely in Canada in the provinces of Ontario, British Columbia, and Alberta only. <h3>Key Responsibilities:</h3><ul><ul><li>Develop project plans, define timeframes, prioritize tasks and monitor progress to achieve objectives. </li><li>Manage customers, aligning business objectives with coordinated service deliveries, and ensure that our customers maximize the value they are seeing from their investment. </li><li>Work with customers by utilizing your project management skills to put together on-boarding schedules and tasks. </li><li>Provide guidance on how best to utilize our services, provide an escalation point for issues, and help provide reporting to ensure customers’ faith in the service. </li><li>Create monthly and quarterly business reports to customers that demonstrate the ongoing value that our services provide. </li><li>Collaborate with cloud engineers on ongoing backlog grooming and seek out new work within the bounds of active customer engagements. </li><li>Lead the root cause analysis effort with the delivery team, when issues within a customer engagement arise. </li><li>Coordinate different stakeholder perspectives to develop solutions; thinks holistically to increase efficiency across organizational boundaries. </li><li>Make accurate judgments regarding time required to complete work; proactively manage team to ensure deadlines are successfully met; balances priorities simultaneously and seeks guidance when necessary. </li><li>Conducts presentations in executive settings to convey project management, risk and technical information to stakeholders with varying comprehension levels. </li><li>Use prescribed guidelines or processes in analyzing situations. </li><li>Profile customer stakeholders to gain awareness of differing perspectives. </li><li>Anticipate and take action to accomplish objectives; finds alternatives; accepts ownership for individual and team performance. </li><li>Manage multiple tasks with constrained resources, determining relative urgency to make difficult trade-offs; maintains focus despite competing priorities and frequent context shifting. </li><li>Identify methods for collecting data, performs data analyses and articulates findings. </li><li>Develop simple models to understand the potential impacts of decisions under various scenarios. </li></ul></ul><h3>Qualifications: </h3><ul><ul><li>Bachelor's Degree in field related to role required. At the Manager's discretion, 4 years of additional related experience may substitute for the degree requirement; if substitution allowed, regional equivalent to High School Diploma is required. </li><li>Minimum of 8 years of experience in the field of role required. </li><li>At least one of the following certifications is required: Project Management Professional, Certified Scrum Master, SAFe. </li><li>Solid understanding of SDLC and when to apply agile vs. traditional methodologies to achieve the best outcome. </li><li>Knowledge in filtering and providing data and reports to customers, utilizing PowerPoint and Excel. </li></ul></ul><h3>Additional Requirements: </h3><ul><ul><li>Customer-facing consulting experience </li><li>Familiarity with cloud technologies, software development, networking infrastructure, data, and/or security. </li><li>At least one cloud platform foundational certification is preferred: AWS, Azure, or GCP. </li><li>Technical background (software development/engineering, database/system design, IaaS) </li><li>Self-starter with results-oriented, proactive management approach </li><li>Ability to learn on the job quickly and desire to develop expertise in AWS, GCP, and/or Azure</li><li>Ability to work in a fast-paced consulting environment and collaborate effectively as a team member </li></ul></ul><h3>Physical Demands</h3><ul><ul><li>General office environment: no special physical demands required.</li><li>May require long periods of sitting and viewing a computer monitor.</li><li>Schedule flexibility to include working weekends and/or evenings and holidays as required by the business for 24/7 operations.</li></ul></ul><h3>Travel </h3><ul><ul><li>Occasional domestic/international travel less than 50%</li></ul></ul>Work location:  This role can be worked remotely in Canada in the provinces of Ontario, British Columbia, and Alberta only. #LI-AW1, #LI-Remote"Remote postings are limited to candidates residing within the country specified in the posting location"<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Canada

Senior Engagement Manager

The Rackspace Senior Engagement Manager will manage several individual but related projects to the required standard of quality within the specified constraints of time and cost for the customer. The projects are typically medium to large, with medium complexity, and have high risk exposure. Ensures the coherence of the Program and develops and maintains the appropriate environment to support each individual project within it. Responsible for the program producing a result which is capable of achieving the benefits defined in the Statement of Work. Responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed.  Work location:  Remote in the U.S.A.Candidates who reside within 40 miles of our San Antonio office will work in a hybrid location: work from home three days a week and in the office two days a week. <h3>Key Responsibilities:</h3><ul><ul><li>Develop project plans, define timeframes, prioritize tasks and monitor progress to achieve objectives. </li><li>Manage customers, aligning business objectives with coordinated service deliveries, and ensure that our customers maximize the value they are seeing from their investment. </li><li>Work with customers by utilizing your project management skills to put together on-boarding schedules and tasks. </li><li>Provide guidance on how best to utilize our services, provide an escalation point for issues, and help provide reporting to ensure customers’ faith in the service. </li><li>Create monthly and quarterly business reports to customers that demonstrate the ongoing value that our services provide. </li><li>Collaborate with cloud engineers on ongoing backlog grooming and seek out new work within the bounds of active customer engagements. </li><li>Lead the root cause analysis effort with the delivery team, when issues within a customer engagement arise. </li><li>Coordinate different stakeholder perspectives to develop solutions; thinks holistically to increase efficiency across organizational boundaries. </li><li>Make accurate judgments regarding time required to complete work; proactively manage team to ensure deadlines are successfully met; balances priorities simultaneously and seeks guidance when necessary. </li><li>Conducts presentations in executive settings to convey project management, risk and technical information to stakeholders with varying comprehension levels. </li><li>Use prescribed guidelines or processes in analyzing situations. </li><li>Profile customer stakeholders to gain awareness of differing perspectives. </li><li>Anticipate and take action to accomplish objectives; finds alternatives; accepts ownership for individual and team performance. </li><li>Manage multiple tasks with constrained resources, determining relative urgency to make difficult trade-offs; maintains focus despite competing priorities and frequent context shifting. </li><li>Identify methods for collecting data, performs data analyses and articulates findings. </li><li>Develop simple models to understand the potential impacts of decisions under various scenarios. </li></ul></ul><h3>Qualifications: </h3><ul><ul><li>Bachelor's Degree in field related to role required. At the Manager's discretion, 4 years of additional related experience may substitute for the degree requirement; if substitution allowed, regional equivalent to High School Diploma is required. </li><li>Minimum of 8 years of experience in the field of role required. </li><li>At least one of the following certifications is required: Project Management Professional, Certified Scrum Master, SAFe. </li><li>Solid understanding of SDLC and when to apply agile vs. traditional methodologies to achieve the best outcome. </li><li>Knowledge in filtering and providing data and reports to customers, utilizing PowerPoint and Excel. </li></ul></ul><h3>Additional Requirements: </h3><ul><ul><li>Customer-facing consulting experience </li><li>Familiarity with cloud technologies, software development, networking infrastructure, data, and/or security. </li><li>At least one cloud platform foundational certification is preferred: AWS, Azure, or GCP. </li><li>Technical background (software development/engineering, database/system design, IaaS) </li><li>Self-starter with results-oriented, proactive management approach </li><li>Ability to learn on the job quickly and desire to develop expertise in AWS, GCP, and/or Azure</li><li>Ability to work in a fast-paced consulting environment and collaborate effectively as a team member </li></ul></ul><h3>Physical Demands</h3><ul><ul><li>General office environment: no special physical demands required.</li><li>May require long periods of sitting and viewing a computer monitor.</li><li>Schedule flexibility to include working weekends and/or evenings and holidays as required by the business for 24/7 operations.</li></ul></ul><h3>Travel </h3><ul><ul><li>Occasional domestic/international travel less than 50%</li></ul></ul>The following information is required by pay transparency legislation in the following states: CA, CO, HI, NY, and WA. This information applies only to individuals working in these states.The anticipated starting pay range for Colorado is: $82,300 - $120,670The anticipated starting pay range for the states of Hawaii and New York (not including NYC) is: $87,500 - $128,370The anticipated starting pay range for California, New York City, and Washington is: $95,900 - $140,580Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of a bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on benefits offered is <a href="https://rackspace.jobs/benefits/" rel="noopener noreferrer nofollow ugc" target="_blank">here</a>.Work location:  Remote in the U.S.A.Candidates who reside within 40 miles of our San Antonio office will work in a hybrid location: work from home three days a week and in the office two days a week. #LI-AW1#LI-Remote#LI-Hybrid"Remote postings are limited to candidates residing within the country specified in the posting location"<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

San Antonio

<b>JOB TITLE:  Storage &amp; Backup Administrator</b> <b>PRIMARY RESPONSIBILITY:  </b> A Backup &amp; Storage Administrator is a key element within the support infrastructure and is expected to provide a high level of technical support to Rackspace-customers. As a Backup &amp; Storage Administrator, you will be the owner and or subject matter expert responsible for complex customer issues until resolution. The Administrator applies best practices and problem-solving techniques to identify the source of problems, while simultaneously keeping the customer informed. The Administrator maintains, diagnoses, and administers a customer’s environment on various platforms.  Administrator is expected to use initiative and advise the customer on potential issues they may experience, to better serve the stability and security of the customer’s environment.  The Administrator creates and maintains customer loyalty by serving customers above and beyond their expectations and will exercise ethical judgment in decision making to routinely deliver FANATICAL customer support.  <b>KNOWLEDGE/SKILLS/ABILITY: </b>·       Able to communicate in a clear and concise manner both in written form of emails, ticket comments, and verbally on phone with internal and external customers.  ·       Must have experience working in enforced change and risk control environments.·       Strong attention to detail, interpersonal and time-management skills. ·       Self-motivated; ability to maintain excellence in service with moderate supervision. Strong analytical and problem-solving skills. Ability to successfully work and promote inclusiveness in small groups. Ability to provide FANATICAL support. ·       Strong knowledge in technology troubleshooting methodologies, design, and implementation. ·       Able to resolve problems in an efficient and timely manner. Able to handle multiple tasks simultaneously without dropping attention to detail or risk eversion. ·       Basic knowledge and understanding of troubleshooting, testing, and performance tuning in Storage platforms. Basic knowledge of storage best practices for current VMware, Windows and Linux operation systems, File systems·       Strong working knowledge of Networking, Fiber Channel concepts, and technologies.·       Hands on experience of a combination within Pure, Cohesity, Hitachi , Dell power store / power scale , Qumulo and Brocade Fiber Channel Switches required.  Ability to provide FANATICAL support.·       Basic knowledge of Storage &amp; Backup methodologies.  ·       Excellent time management and organizational skills. ·       Able to work well under pressure and under stressful situations while supporting customers.  <b>JOB COMPLEXITY:  </b>·       Accountable in overseeing team achieve/maintain team level KPIs and Queue health.·       Work on technical tickets, follows pre-defined processes to plan and execute technical change as requested by customers. Responds to queries from customers regarding performance, process and recommendations based on Rackspace best practices.·       Coach team members on developing necessary technical skills that get results.·       Builds new storage configurations via software installation, LUN/Volume provisioning for new requests or expansion requests, host zoning and registration, quality control, and ticket consolidation. Decommission storage devices. Performs host un-zoning and de-registration, and server clean up.·       Performs troubleshooting for host end-to-end connectivity, host-side storage software, and storage component failures·       Escalates critical component failures to engineers. Answers general configuration questions, audits environments, and performs quality control as part of storage fleet management.  Provides performance statistics reporting, software reporting, and storage reporting to meet requests by customers and Rackspace leaders. ·       Work with Customers/Account Teams, Vendors to schedule maintenance activities.·       Audits Array and CORE logs, performance, utilization, and validates data accuracy in Rackspace records. Also audits reference tools such as, Wiki, SharePoint, RSS feed, etc.·       Assists with scheduling and working host-side maintenances including, quality control, HBAs, Re-kicks, LUN expansions and migrations, Cab migrations, and migration cutovers.  Upgrades software, firmware, and drivers, and performs regular system health checks.·       Makes recommendations for process and procedure improvements. ·       Consistent regular interaction with both internal and external customers as well as account managers and management. ·       Resolve escalated customer issues and manage escalations further to internal support. ·       <b>Primary Block Storage Administrator</b> - Pure Storage Performance monitoring, PowerStore 5000T and 1200T Performance Monitoring, Hitachi E590 Performance monitoring, and configuration of all the preceding.·       <b>SAN Monitor and Configuration</b> - Brocade / Broadcom Storage Area Network Director Switch Fabric Zoning and performance monitoring.·       <b>Network Attached Storage</b> - Qumulo SMB Performance and Replication monitoring, Isilon /          PowerScale Performance &amp; Replication.·       VMware virtual machine deployment from template or ISO via Python GUI and PowerShell script     using an Excel file for configuration information. Operating System hardening is performed as part of the build.·       VMware virtual machine build auditing using the same Python GUI and separate PowerShell script·       <b>Backup administration</b> - Cohesity Daily Failed Jobs and Errors Investigate and resolve.   <b>Key Accountabilities</b>·       To provide the highest level of Storage &amp; Backup Technical support·       Create and maintain customer loyalty by serving customers above and beyond their expectations.·       Take ownership of issues until resolution.·       Responsible for solving customer's technical issues.·       Support customers primarily via phone and tickets<b>SUPERVISION:      </b>o  Operates under minimal supervision.o  Expected to reach out to wider team for assistance to perform more complex duties and on any requests not 100% clear on. <b>EXPERIENCE/EDUCATION:  </b>·       Minimum 3 years Storage and Fiber Channel switch experience gained in role with Pure, Cohesity, Hitachi , Dell power store / power scale , Qumulo. experience preferred. Must have at least 4 years’ experience in a customer service-oriented position.  ·       BE/B Tech ·       Must have Storage (<b>Pure, Cohesity, Hitachi , Dell power store / power scale , Qumulo</b>.) related valid certifications.·       At the hiring manager’s discretion, additional relevant experience may substitute for the degree requirements.

Storage &amp; Backup Administrator III - IN

Specializes in identifying, developing, and closing opportunities with new or existing customers that deliver incremental profitable growth and positive customer experiences. Owns and develops customer relationships, collaborating with both customers and internal resources to address customer and company priorities. Leverages subject matter experts and provides solutions aligned with business-unit priorities to satisfy customer needs. Responsible for the full sales cycle, from winning new customers to growing share of wallet in targeted existing customers for Rackspace. Utilizes industry knowledge to differentiate Rackspace and to acquire new customers and drive new footprint. Builds deep relationships with strategic customers and prospects, presenting viable IT and business solutions. Utilizes an entrepreneurial mindset to develop a hunting list of target customers aligned with Rackspace's multi- cloud solutions. Engages with C-suite executives, leveraging executive presence and emotional intelligence to understand customer challenges and competitor behavior to translate technology into impactful business solutions. Plans and executes pursuit and win strategies for specified opportunities, leads account reviews, and provides support to ensure successful development and implementation of strategic account plans, all while embodying Rackspace's core values in the sales arena. Higher-levels responsible for large deal business development and retention of strategic new customer acquisitions and high-value existing customers to generate sustainable revenues in line with business objectives.<h3>Career Level Summary</h3><ul><ul><li>Recognized as an external thought leader within a strategic organization function or job discipline and requires broad and comprehensive expertise in leading-edge theories, techniques and/or technologies within own field</li><li>Proactively identifies and solves problems that impact the management and direction of the business</li><li>Contributes to the development of the organizational function strategy or product or business strategy</li><li>Progression to this level is typically restricted on the basis of individual capabilities and business requirements</li></ul></ul><h3>Critical Competencies</h3><ul><ul><li>Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results.</li><li>Customer-driven: Prioritizes customer needs and satisfaction through collaborative and proactive problem-solving, and an unwavering commitment to customer success.</li><li>Expertise: Possesses deep understanding of customer needs and continually grows and enhances skills to provide customer-focused solutions.</li><li>Agility: Quickly adapts and responds to dynamic customer needs and expectations through innovative solutions.</li><li>Compassion: Cultivates a positive and supportive environment to effectively work together towards a common goal, fostering trust within Rackspace and with external stakeholders.</li></ul></ul><h3>Key Responsibilities</h3><ul><ul><li>Other Incidental tasks related to the job, as necessary.</li><li>Take overall consultative sales leadership for the new business and/or customer relationships with a select base of high value customers.</li><li>Create and implement account development strategies that succeed in exploiting the full business potential of the customer base, in line with business targets and objectives (Annual revenue, account growth through new business (MRR), Army of Promoters (NPS)</li><li>Maintain and agree a twelve-month business account plan, forecast and appropriate reporting framework.</li><li>Understand and position the whole product portfolio, including cloud and applications services to ensure future growth and retention.</li><li>Develop close relationships at every appropriate level and fully understand the business, buying and decision-making process of the accounts.</li><li>Build strategic relationships and Rackspace credibility within the target organization and comfortably engage at all levels of the Customer’s leadership team.</li><li>Proactively seek opportunities to create new revenue streams including joint Business Development activity for new and/or existing enterprise accounts.</li><li>Front all negotiations and tender submissions and facilitate and manage key communications between the company and the Customer to the highest professional standards.</li><li>Maintain a high awareness and knowledge of corporate market, industry and internal activities to ensure that all business opportunities are identified, considered and implemented appropriately.</li><li>Work with channel and sales reps to create and support the execution of joint business plans with key partners to drive profitable revenue and new customer acquisition for Rackspace Hosting</li><li>Responsible for adhering to company security policies and procedure as directed.</li><li>Installed base growth - revenue.</li><li>Execution of new sales opportunities - MRR</li><li>Access to new departments / divisions</li><li>KPIs, documentation, process tracked via Salesforce.</li></ul></ul><h3>Knowledge</h3><ul><ul><li>Focused on Professional Services - emphasis in cloud is a positive.</li><li>Consultative selling</li><li>Cloud solutions with emphasis on AWS and Azure</li></ul></ul><h3>Skills</h3><ul><ul><li>Client/Customer Service</li><li>New Account Acquisition Skills</li><li>Strong verbal communications</li><li>Excellent listener</li><li>Data-driven Decision Making</li><li>Analytical Skills</li><li>Negotiation Skills</li><li>Buying Process Skills</li><li>People Management</li><li>Public Speaking</li><li>Presentation Building</li></ul></ul><h3>Education</h3><ul><ul><li>High School Diploma or regional equivalent required</li><li>Bachelor's Degree required, preferably in field related to role. At the manager’s discretion, additional relevant experience may substitute degree requirement</li><li>A plus but not necessarily a must - AWS and Azure Certificates in sales training</li><li>Other recent certificates in cloud technology training</li></ul></ul><h3>Experience</h3><ul><ul><li>12-14 years of experience in the field of role required</li></ul></ul><h3>Travel</h3><ul><ul><li>Domestic/international travel required, greater than 50%</li></ul></ul><h3>Disclaimer</h3><ul><ul><li>The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.</li></ul></ul><b>Are you a Racker?</b>Rackers thrive in fast-paced environments built to inspire learning, growing, and innovating.  They are mission-inspired, values-grounded, culture-focused, and dedicated to making a positive impact in everything they do.  Rackers are inherently wired to solve problems and share ideas in small, nimble teams.  As experts in what they do, Rackers are serious about delivering a Fanatical Experience™ to our customers. Rackers are valued members of a winning team on an inspiring mission and we want you to join the Racker family! <b>Why work at Rackspace Technology?</b><i>Find your fanatical</i>. We deliver the best customer experience in the industry to businesses that perform life-saving research, power cities, and feed millions. <i>Come as you are</i>. Cultivating inclusion is not just the right thing to do, it enables us to win. Our Executive Inclusion Council and Racker Resource Groups (RRGs) partner to enable an inclusive workplace and drive initiatives such as Rackspace’s participation in the annual Texas Conference for Women. <i>Satisfy your curiosity</i>. No matter where you are going, we can help you get there. Our internal learning department, Rackspace University®, provides training and development to Rackers – from Microsoft™ certifications to effective leadership training – our goal is to help you grow. <i>Make a difference</i>. At the core of every Racker is a drive to leave the world better than we found it, and we are passionate about giving back to our communities across the globe. While Rackers can leverage paid volunteer time off for any cause, our Rack Gives Back program creates opportunities for Rackers to give their time and talent to others. <i>Live life completely</i>. We offer a well-rounded suite of health and wellness programs that help our Rackers achieve a healthy and balanced lifestyle. So while our Rackers are busy taking care of our customers, we take care of our Rackers.  #LI-Remote #LI-CM1 •        The following information is required by pay transparency legislation in the following states: CA, CO, HI, NY, and WA. This information applies only to individuals working in these states. •        The anticipated starting pay range for Colorado is: <i>160,400 – 282,150</i>•        The anticipated starting pay range for the states of Hawaii and New York (not including NYC) is: <i>170,000 – 299,090</i>•        The anticipated starting pay range for California, New York City and Washington is: 186,900<i> – 329,010</i>•        Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on <a href="https://rackspace.jobs/benefits/" rel="noopener noreferrer nofollow ugc" target="_blank">benefits</a> offered is here.

Enterprise Sales Executive V - West/Midwest - Remote

The <b>Data Center Operations Technician</b> owns the responsibility of all IT Infrastructure, including customer configurations, within the data center environment ensuring all customer server environments are secure, operational and maintain <a href="http://99.0.3.231/" rel="noopener noreferrer nofollow ugc" target="_blank">99.999</a>% uptime. <b>Job Description</b><b>Key Accountabilities</b>• Utilize custom monitoring software and internal ticketing system to provide customer support• Identify and troubleshoot simple hardware failures on x86-based servers to include the replacement of failed hardware components• Troubleshoot simple operating system storage issues including file system, disk management and RAID technologies• Support servers running Microsoft Windows Server, Red Hat Enterprise Server, Ubuntu Linux or VMWare ESX Server• Simple operating systems administration to include troubleshooting of login, password and connectivity issues• Troubleshoot simple local area network (LAN) connectivity issues and reestablish remote access to customer configurations utilizing SSH, Terminal Services/Remote Desktop Services or Remote Access Controllers• Complete the troubleshooting, configuration and replacement of network device hardware including access and aggregation switches, firewalls, load-balancers and security appliances• Complete the troubleshooting, configuration and replacement of storage devices including DAS and NAS arrays• Complete customer configuration maintenances including hardware modification, operating system installation, mounting of the devices within cabinets and completion of all cabling needs required• Troubleshoot copper and fiber cabling including initial installation testing as well as connectivity issues with previously deployed copper or fiber cabling• Provide technical communication relating to customer configurations in a concise, professional manner• Adhere to company security policies and procedures, including health and safety and local governing requirements as directed• Execute and maintain meticulous 5S and housekeeping practices• Demonstrate no less than full performance in a continuous, consistent, measurable manner• Demonstrate high levels of passion and enthusiasm when providing Fanatical Support to all customers and coworkers• Communicate in an honest, transparent manner focused on building trust amongst customers and coworkers<b>Key Performance Indicators (please note your KPI’s are the outputs of each of the accountabilities)</b>• Demonstrate a clear understanding of Rackspace software toolsets required for the monitoring and support of customer configurations• Demonstrate the ability to successfully complete customer configuration maintenances and hardware troubleshooting• Attention to detail and adherence to maintenance instructions ensure customer configuration rework is not required• Customer configuration maintenances are quality controlled and adhere to published policy and process to ensure Global alignment• Troubleshooting and problem solving capabilities lead to accurate and timely resolution of technical events• All customer incidents or potential risks to our customers must be investigated utilizing the root cause analysis method• All customer interactions, both internal and external, are conducted in a manner that delights customers• Process and policy sign off is conducted in a timely manner, with clear understanding of the subject matter, by the specified due date• All areas of responsibility are clean and organized with specific areas designated for all moveable itemsMAIN CONTACTS (external/internal):• Data Center Operations Team Lead (daily: direct manager)• Internal Rackspace Personnel (daily: status of customer issues, configurations, objectives and tasks)• External/Internal Customers/Vendors (daily: status of customer issues, configurations and tasks)• Rackspace Vendors (varies: supervision and oversight of work undertaken)<b>REQUIREMENTS: </b>• Diploma holder or above in Information Technology or related disciplines• Minimum 2 years working experience in IT services with 3 years experience in sizeable Data Centre operations is an advantage• Previous experience or ability to show familiarity with building, repairing or upgrading hardware components required• Previous experience in a customer service oriented position preferred• Industry recognized certifications in operating systems, networking, security and/or storage technologies preferred• Experience with Dell PowerEdge and HP ProLiant rack server hardware preferred• Experience with Cisco ASA and ASA-X series firewalls, F5 BigIP and Brocade ADX series load-balancers and Alert Logic IDS preferred• Experience with Cisco Catalyst 2900, 4900, 6500 and Nexus series switches preferred• Experience with Dell PowerVault DAS, NetApp and EMC Isilon NAS systems preferred• Must be able to work a flexible schedule, 24x7x365 coverage, including holidays and weekends• Must be able to prioritize work in a fast paced, high pressure environment• Must possess strong written and verbal skills, type with proficiency and exhibit professional phone etiquette• Must be proficient with productivity software including, but not limited to, Microsoft Office and Open Office as well as email client software<b>• Must be able to lift 50 lbs over head</b><b>• Must have reliable transportation and be willing to occasionally travel (2-4 wks/yr) to alternate locations</b>  <b>Rackspace Job Description</b><b>Success in the role requires the following personal qualities:</b>• Effective Communicator• Self Starter• Team Player• Open (Accepting) of Feedback• Ability to Identify Problems• Solicits input from others when making decisions Full Time Position 40Hr WeekRotating shifts  <b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Australia

Data Center Operations Technician - AU (Sydney)

<b>Designation</b>: Oracle Business Systems Analyst III - IN<b>Role</b>  :  Oracle EBS Finance Business Analyst)<b>Shift Time : </b>Will work either in early morning shift (5:00 AM onwards) or afternoon shift (1:00 PM onwards) or night shift (9:00 PM onwards) on monthly rotation basis. Each shift is of 9 hrs w/1 hr break. and could be either Mon-Fri or Sat-Wed.<b>Skills</b> :  Oracle General Ledger (GL), Oracle Payables (AP), Oracle Receivables (AR) – 6-10 years. Managed Support experience preferred.<b>Detailed Job Description </b>:Oracle EBS Finance Functional Support Analyst. Required Skills - Oracle EBS R12 Payables, Receivables, General Ledger. The resource should be in Oracle EBS experience range of 7-10 years.     Remote Managed Functional Support in rotating shifts.. * Responsible for working on tickets assigned to them in our Ticketing System.. * Creates and monitors SRs with Oracle Support or Rimini Street on behalf of our various customers.. * Work with our Customer Primaries in the ticket resolutions of our various customers’ issues, as per industry best practices.. * Leverages My Oracle Support, Internal Knowledge Base &amp;amp; his knowledge/past experience to troubleshoot various customer issues.. * Follows various Technical and Organizational/Departmental SOPs (Standard Operating Procedures), when required..<b> * Mandatory Skills</b> : Oracle General Ledger (GL), Oracle Payables (AP), Oracle Receivables (AR), Oracle Cash Management (CM), Oracle Fixed Assets (FA) – 5-8 Years majorly Support Exp. in Oracle EBS R12.. <b>* Other Desirable Skill</b>s: Oracle Project Accounting (Project Billing &amp;amp; Costing), Oracle Property Manager, Oracle iExpense, Oracle iReceivables, Oracle Purchasing . * Should possess Very Good Written and Spoken, English Communication Skills. Should be a Very Good Team Player. Oracle Fusion Cloud Experience will be a plus. <b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Oracle EBS Finance Business Analyst III - IN

<b>Job Title: Network Operations Specialist/Engineer</b><b>Job Overview:</b>As a Network Operations Specialist, you will be responsible for the day-to-day monitoring, troubleshooting, and management of an organization’s network infrastructure. Your role will be crucial in ensuring the availability, performance, and security of the network services, and applications.As an Incident Manager, facilitate technical restoration efforts and communications to achieve service level objectives.   <b>Key Responsibilities:</b><b>Network Monitoring:</b> Continuously monitor the network to ensure uptime and performance, using network monitoring tools to identify and resolve issues proactively.<b>Incident Management:</b> Respond to service-related incidents, troubleshoot issues, and provide solutions to minimize downtime.<b>Documentation:</b> Maintain accurate records of network configurations, incidents,      changes, and performance metrics.<b>Collaboration:</b> Work closely with the IT support team, system administrators, and      other departments to ensure network alignment with organizational goals.<b>Disaster Recovery:</b> Assist in developing and implementing network disaster recovery plans and business continuity strategies.<b>Reporting:</b> Provide regular reports on network performance, incidents, and      improvements. <b>Skills and Qualifications:</b><b>Technical Skills:</b> Experience with network hardware (routers, switches, firewalls,      etc.), operating systems (Linux, Windows Server), and network protocols      (TCP/IP, DNS, DHCP, etc.).<b>Network Monitoring Tools:</b> Familiarity with tools like SolarWinds, Nagios or PRTG for real-time network monitoring.<b>Security Awareness:</b> Knowledge of network security best practices, including VPNs, firewalls, and intrusion detection systems (IDS).<b>Troubleshooting:</b> Strong problem-solving skills to identify and resolve      network-related issues quickly and efficiently.<b>Communication Skills:</b> Ability to clearly document and communicate technical information to non-technical stakeholders. <b>Work Environment:</b>The NOC is 24x7 365 operations, shift may vary due to coverage, projects and      other factors.This role may require working outside of regular scheduled hours to support      after-hours network changes or incident resolution.Remote work may be possible, but candidates should be available for on-site      support as needed.

Network Operations Specialist/Engineer - IN

<b>AWS Alliance Manager – APJ Region</b>Location: Sydney Full-time We are expanding our AWS team across APJ and are looking for a dynamic AWS Alliance Manager to drive joint go-to-market initiatives, deepen our AWS relationship, and deliver outstanding outcomes for customers and partners. <b>Candidate profile:</b> You’re a connector, a strategist, and a driver of growth. You know the AWS ecosystem inside out and understand how to turn partnerships into pipeline. With a strong foundation in cloud services and a talent for building trusted relationships, you’re ready to accelerate Rackspace’s AWS business across APJ. If you thrive on collaboration, ownership, and delivering results, we want to hear from you. <b>The Role</b>As the AWS Alliance Manager, you will be the primary point of contact between Rackspace and AWS in the APJ region. Your mission is to build executive relationships, drive strategic collaboration, maximise funding and program opportunities, and accelerate joint customer wins. <b>Key Responsibilities:</b>Act as the single point of contact for AWS partnership management across APJ.Build strong, trust-based relationships with AWS field teams, partner development managers (PDMs), and business leaders.Drive joint planning activities, quarterly business reviews (QBRs), and mutual success metrics.Identify, secure, and manage AWS funding programs (e.g., MAP, OLA, POC funding) for key customer initiatives.Collaborate closely with Sales, Solution Architects, and Marketing to align Rackspace offerings with AWS priorities.Ensure successful execution of co-selling, co-marketing, and customer acceleration programs.Track AWS certifications, competencies, and program compliance to maximize Rackspace’s AWS Partner status.Provide proactive communication to internal stakeholders on AWS opportunities, funding mechanisms, and changes. <b>What We're Looking For</b>Proven experience managing a strategic alliance, ideally with AWS or a similar hyperscaler (3+ years).Deep understanding of AWS programs, funding models, and co-sell motions.Strong relationship management, communication, and stakeholder influencing skills.Highly organised, with strong project management and execution capabilities.Ability to work across complex, matrixed environments and with senior stakeholders.A proactive, growth-oriented mindset passionate about partnerships and customer success.(Preferred)      AWS certifications or experience working within an AWS Partner organisation. <b>Qualifications:</b>Bachelor's degree in Business, Information Technology, Marketing, or related field.3+ years of experience in alliance, channel, or cloud partnership management, preferably with AWS or a hyperscaler.Strong understanding of AWS funding programs (e.g., MAP, OLA), co-sell models, and APN processes.Cloud certifications (AWS Cloud Practitioner or higher) are preferred.Project management skills and experience with Salesforce CRM are advantageous. <b>Preferred Certifications:</b>AWS Certified Cloud Practitioner (or willingness to obtain within 90 days).AWS Partner Accreditations (Business and Technical) and AWS Partner Sales Accreditation.AWS Solutions Architect Associate certification is highly regarded but not mandatory.<b>Why Join Rackspace?</b>Work with one of AWS's top global partners.Collaborate with a dynamic, growing APJ business.Make a real impact on strategic growth initiatives.Enjoy a flexible, supportive, and entrepreneurial culture.Competitive salary, incentive plan, and professional development support.Health cover and Birthday Holidays<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Sydney

AWS Alliance Manager - Sydney

Apply to Manager Cyber Security Jobs in companies remotely and near you. New Manager Cyber Security Jobs added daily.

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