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Global Head and GM – Microsoft Business Productivity Solutions

United States - TexasUnited StatesNorth AmericaTexasUnited StatesNorth AmericaFebruary 21, 2024

This is a leadership role reporting to the Corporate VP of Platform and Application Services- Public Cloud. Global Head of Microsoft Business Productivity Solutions is responsible for managing the overall Microsoft Business Productivity Solutions Business Globally for Rackspace Public Cloud. Driving business around M365, Copilot, Power Platform and Dynamics. This is an extremely critical role with the responsibility of building Services Business for Enterprise customers – grounds up. The primary function of this role is to build and run a profitable business with Sales, Solutioning and Delivery responsibility. Partnering with field sales team building and growing the Microsoft Business Productivity Solutions business across the Globe. 

Key Responsibilities

    • Build a Microsoft Business Productivity Solutions Business Unit for Rackspace Globally and grow the business around M365, Dynamics, Power, Copilot.
    • P&L leader for Microsoft Business Productivity Solutions with responsibility for revenue, margin, and utilization targets.
    • Strategy - Deliver against a clear business plan that includes prioritized offerings, target markets/customers/segments, monetization model, mix of Racker and Partner delivered capabilities, and clear performance measures/objectives.
    • Strategy: Responsible for creating capability and offering roadmap to accelerate the business.
    • Sales: Leading growth of the Microsoft Business Productivity Solutions globally working with Filed Sales and Go To market team.
    • Sales: Lead Solution and advisory led sales with existing and new customers.
    • Sales: Partnering with Sales in reselling M365 and other business productivity solutions.
    • Pre-Sales- Actively participate in presales activities, deal reviews for the Cloud Microsoft Business Productivity Solutions business.
    • Solutioning: Solutioning differentiated offering for customers helping them achieve their business objectives.
    • Delivery: Delivering large and complex and Cloud Microsoft Business Productivity Solutions engagements across the globe.
    • Delivery: responsible for delivering engagements successfully with high customer satisfaction.
    • Partner- Partner with Hyperscalers in creating strategic initiatives that would help the growth of business.
    • Partner: Establish Rackspace as one of the top Microsoft Business Productivity Solutions partners.
    • Offering- Work with Offering and marketing organization to create market defining offers and lead the sales and deployment of those offers.
    • Team Management – As a manager of manger lead a large team of L1, L2, L3 engineers, consultants, and Delivery Managers across the region.
    • Talent Management – Help build a world class organization through talent management excellence - including attracting, recruiting, developing, and retaining key talent including Enterprise Architects and Consultants with strong application architecture and transformation background.
    • Operational Excellence: Maintain a healthy utilization for the team.
    • Operational Excellence: Forecast accurately revenue, margin, utilization for business.
    • Operational Excellence: Represent business in front of Senior Leaders and customers.
    • Cross-organizational agility, communication, and leadership.
    • Provide technical thought leadership with ability to provide pattern recognition around key opportunities and serve as a key technical influencer across Rackspace.
    • Maintain an in-depth knowledge of clients’ business and industry, anticipating and addressing opportunities and issues as they arise.

Skills & Experience

    • Seasoned P&L leader with strong experience in building Microsoft Business Productivity Solutions for Microsoft or leading Consulting/SI organizations of $100M
    • Strongunderstandingoftechnologyandstandardpracticesaroundconsulting and delivery.
    • Strong understanding Microsoft Productivity solutions and offerings /services to build and deliver services around them.
    • Deep expertise in M365, Dynamics, Power, Copilot.
    • Strong experience of leading customer discussions and winning deals based on solution strength.
    • Strong delivery experience of successfully delivering large Microsoft Business Productivity Solutions engagements with Global Delivery model.
    • Analytical thinker who can plan and build long range plans.
    • Thoroughknowledgeofallareasofbusinessoperationincludingstrategicandoperational    planning.
    • Ability to lead teams of support professionals and delivery managers.
    • Provenleadershipandmotivationalskillswithapassionforexcellenceandaconstantdesiretoinnovate and improve.
    • Excellenttimemanagement,communicationbothoralandwritten,decision-making,presentation,humanrelations,andorganizationalskills.
    • Must be a strong presenter to technical audiences.

Certifications

    • Bachelor’s degree in computer science, Engineering, Business, or a related field required.
    • Advanced degree preferred.
    • High school diploma or equivalent required.

Experience

    • 15+ years’ experience building, and leading Microsoft Business Productivity Business or End User computing business in Microsoft or Consulting organization
    • 10 Years of experience in managing large teams.
    • 10 Years of experience in managing and achieving revenue targets.
    • Strong technology background on Microsoft Platform

Travel

    • Occasional travel, less than 25%.

Sponsorship

    • Candidates must be legally allowed to work with any employer
The following information is required by the Colorado Equal Pay Transparency Act and the New York City Pay Transparency Act. This applies only to individuals working in the state of Colorado or in New York City. The anticipated starting pay range of Colorado and New York City applicants for this role is $ 205,600 - $ 274,100 for CO and $ 171,400 - $ 228,500 for NYC.  Based on eligibility, compensation for the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance, and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on benefits offered is here.#LI-VM1#LI-Remote#LI-USA#rackspaceAbout Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

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