Channel Operations Analyst

Acronis is a world leader in cyber protection—empowering people with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for a Channel Operations Analyst who is ready to join our mission in creating a #CyberFit future! 

The Channel Operations Analyst is responsible for the global channel analytics across all geographies and will provide reporting and analysis function essential to Channel Team productivity. This includes business planning analysis, general reporting, sales quotas and Channel KPIs analysis, channel processes optimization. Channel Operations Analyst reports to Channel Operations Manager.

Every member of our “A-Team” has an instrumental role and impact on the success of Acronis’ innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.

WHAT YOU'LL DO 

• Support Channel Chief, Channel Program Managers and Sales Leaders on business reporting and partners performance analysis.
• Create and manage sales dashboards, giving visibility to sales and leadership on managed metrics.
•  Analyze channel KPIs against targets in order to support the evaluation and improvement of the channel performance.
• Fulfill regular and ad hoc reporting requests by creating timely, accurate and clear reports. Enhance reports on an ongoing basis.
• Maintain and analyze channel operations governance reports related to partner levels in Acronis Partner Program against qualification criteria.
• Assist in the preparation of the partner rebates planning process for Global Channel Team.
• Establish high levels of data quality, accuracy, and consistency.
• Support the effective implementation of operations processes. Identify opportunities for improvement.
• Identify areas for automation, create requirements, drive automation efforts with Cyber Systems Team.
• Support implementation of sales tools, policies, directions, and guidelines to standardize high quality channel sales processes across the globe.
• Support the Global Channel Team in cross-functional projects and strategic changes to systems and processes

WHAT YOU BRING (EXPERIENCE & QUALIFICATIONS)  

• Minimum of 3 years of hands-on Sales/ Channel Operations experience
• Proficiency in Microsoft Excel (Advanced) and PowerPoint
• Good understanding of Statistics - developing and studying methods for collecting, analyzing, interpreting and presenting empirical data
• Excellent verbal and written communication skills in English
• Structured approach, strong analytical skills
• Familiar with CRM tools and systems, especially SFDC
• Ability to work in a fast-paced environment and handle multiple tasks concurrently
• Ability to deal with ambiguity across multi-country/cultural environments
• Highly positive personality and ready to deal with conflict constructively
• Comfortable with a hands-on role. Strong communications and cross-functional management skills
• Bachelor or Master degree (Economics, Business Studies, Computer Science is a plus)

*Please submit your resume and application in English 

WHO WE ARE 

Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution.  This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost. 

Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.  

Our corporate culture is focused on making a positive impact on the lives of each employee and the communities in which we live. Mutual trust, respect, personal achievement, individual leadership, and a belief that we can contribute to the world everyday are the cornerstones of the Acronis Team. 

WE OFFER 

Competitive Benefits  

• Employee recognition and referral bonus programs 
• Hybrid and flexible working models 
• 25 days paid annual leave 
• Supplementary health insurance for employees and family members, including dental treatment and childbirth bonus 
• Monthly sports card for employees and family members  
• Monthly public transport card 

Office Benefits   

• Convenient and modern office location in state of the art building including office massage and game rooms 
• Free parking for cars and bicycles 
• Free office lunch vouchers 
• Team-building and social activities  

Professional Development  

• Global mentorship program 
• Trainings, certifications and professional development activities 
• Participation in conferences and seminars 

Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances. 

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