Rackspace

Rackspace Technology is a leading provider of expertise and managed services across all the major public and private cloud technologies. We’ve evolved Fanatical Support to encompass the entire customer journey — providing Fanatical Experience™ from first consultation to daily operations. Our passionate experts combine the power of proactive, always-on service and expertise with best-in-class tools and automation to deliver technology when and how our customers need it.We are seeking a highly accomplished <b>Solution Director (Analytics &amp; Al/ML)</b> to lead the design and sales of two critical solution portfolios: Generative AI/LLM solutions and Data modernization/Lakehouse architectures on AWS. This pivotal role requires mastery of both domains - leveraging generative AI capabilities (Amazon Q, Amazon Bedrock, QuickSight) to drive executive conversations and opportunity creation, while delivering enterprise data modernization through Lakehouse architectures using AWS native services (Glue, SageMaker Unified Studio) and leading platforms (Databricks on AWS, Snowflake on AWS). This is a presales role that demands cross-functional experience with proven ability to engage C-level stakeholders, drive top-of-funnel opportunity creation, and maintain comprehensive account ownership across the entire customer lifecycle.The ideal candidate will excel at both selling the vision of generative AI transformation and delivering the reality of enterprise data modernization, combining deep technical expertise with exceptional business acumen and executive presence.<b>Responsibilities</b><b>Strategic Leadership &amp; Opportunity Development</b>• Drive top-of-funnel opportunity creation through two parallel tracks: engaging C-level stakeholders with generative AI demonstrations (Amazon Q, Amazon Bedrock) and identifying data modernization needs for Lakehouse transformations.• Lead the design and architecture of dual solution portfolios:  1) Generative AI Solutions: Amazon Bedrock implementations, Amazon Q deployments, QuickSight with Q capabilities, RAG architectures, and custom LLM solutions.2) Data Modernization: Enterprise Lakehouse architectures using AWS Glue, SageMaker Unified Studio, Databricks on AWS, and Snowflake on AWS.• Act as the trusted advisor, positioning generative AI as the transformational vision while grounding delivery in robust data platform modernization.• Develop compelling business cases that connect AI aspirations with practical data foundation requirements, demonstrating ROI across both portfolios.• Stay current with advancements in generative AI (foundation models, LLMs) and modern data architectures (Lakehouse patterns, data mesh, unified analytics).• Contribute to Rackspace's intellectual property through reference architectures covering both generative AI implementations and Lakehouse design patterns.• Mentor and provide leadership to Solution Architects by guiding technical development and fostering skill growth across both generative AI and data modernization solution areas.<b>Customer Engagement &amp; Solution Delivery</b>• Serve as the primary technical lead orchestrating both generative AI discussions and data modernization programs for strategic accounts.• Build strategic relationships using two engagement models:1) Executive Level: Amazon Q demonstrations, QuickSight analytics with generative BI, art-of-the-possible sessions.2) Technical Level: Lakehouse architecture workshops, platform assessments (Databricks vs Snowflake vs AWS-native), migration planning.• Lead comprehensive consultative engagements that begin with generative AI vision (Amazon Q, Bedrock) and translate into concrete data modernization roadmaps.•  Develop proposals that balance innovative AI capabilities with foundational data platform requirements.Guide customers through parallel journeys: generative AI adoption (POCs to production) and data platform modernization (legacy to Lakehouse).• Collaborate with sales teams to position both solution portfolios strategically based on customer maturity and needs.<b>Technical Excellence &amp; Market Awareness</b>Maintain deep expertise across both solution domains:1) Generative AI: Amazon Bedrock, Amazon Q, QuickSight Q, SageMaker JumpStart, prompt engineering, RAG architectures, vector databases.2) Data Platforms: AWS Glue, SageMaker Unified Studio, Databricks on AWS, Snowflake on AWS, Redshift, EMR, Apache Iceberg, Delta Lake.• Position AWS solutions effectively against other cloud platforms' offerings in both generative AI (Azure OpenAI, Vertex AI) and data platforms (Azure Synapse, BigQuery)• Guide architectural decisions on build vs. buy for both Al capabilities and data platform components<h3>Required Experience</h3><ul><ul><li>Deep experience with generative AI technologies: Amazon Bedrock, Amazon Q, LLM architectures, RAG implementations.</li><li>Proven track record delivering data modernization: Lakehouse architectures, Databricks and/or Snowflake implementations, AWS Glue/EMR deployments</li><li>A bachelor's degree in computer science, Data Science, Engineering, Mathematics, or a related technical field is required. At the manager’s discretion, additional relevant experience may substitute for the degree requirement. </li><li>A minimum of 15 years of enterprise solution architecture experience.</li><li>A minimum of 8 years of public cloud experience.</li><li>A minimum of 5 years as a senior-level architect or solutions leader with hands-on experience in both AI/ML and data platform modernization.</li><li>Proven Presales/Sales Engineering experience.</li><li>Demonstrated success in engaging C-level executives using generative AI demonstrations while delivering complex data platform transformations.</li><li>Strong understanding across the full spectrum:</li><li>AI/ML: Generative AI, foundation models, LLMs, traditional ML, prompt engineering, fine-tuning.</li><li>Data Platforms: Lakehouse architectures, data mesh, ETL/ELT, streaming, data governance, data quality.</li><li>Proficiency in Python, SQL, and Spark with hands-on experience in:</li><li>Generative AI: LangChain, vector databases, embedding models.</li><li>Data Engineering: PySpark, Apache Iceberg/Delta Lake, orchestration tools.</li><li>A proven ability to articulate both visionary AI possibilities and practical data platform requirements to diverse audiences.</li></ul></ul><h3>Preferred Qualifications</h3><ul><ul><li>An advanced degree (Master's or PhD) in a relevant field</li><li>Experience with AWS professional services or AWS partner ecosystem across both Al and data domains</li><li>Multiple Lakehouse platforms: Databricks, Snowflake, AWS-native (Glue + Athena + Redshift)</li><li>Multiple Al platforms: AWS Bedrock, Azure OpenAI, Google Vertex Al</li><li>Industry certifications: AWS - Solutions Architect Professional, Machine Learning Specialty, Data Analytics Specialty. Platform specific - Databricks Certified, Snowflake SnowPro</li><li>Experience with regulated industries requiring governance for both AI and data platforms</li><li>Track record building practices that deliver both generative AI solutions and data modernization programs</li><li>Published thought leadership in generative AI applications and/or modern data architectures</li></ul></ul>#LI-LP2We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

London

Solution Director (Analytics &amp; Al/ML)

The <b>Bid Manager</b> plays a critical role within the Deal Hub, providing specialist bid and proposal management support for medium to high-value, complex opportunities. The role is accountable for leading and coordinating cross‑functional bid teams to deliver high‑quality, compliant, and compelling proposals that maximise Rackspace Technology’s chances of success.From opportunity qualification through to contract award, the Bid Manager owns the end‑to‑end bid lifecycle, applying structured bid planning, governance, and review processes. This is a highly networked role requiring strong commercial acumen, the ability to work under pressure, and the confidence to engage with senior stakeholders both internally and externally.Beyond delivery, the Bid Manager acts as an ambassador for Bid Management, contributing thought leadership, embedding best practice, and supporting the ongoing development and maturity of the bid management function across Rackspace Technology. <h3>Key Accountabilities</h3><ul><ul><li>Lead and manage the full bid lifecycle from qualification through to contract award, ensuring clarity of scope, timelines, and responsibilities.</li><li>Develop and maintain robust bid plans, coordinating all bid activities</li><li>Bring together and drive virtual, cross‑functional bid teams, ensuring effective collaboration across solution, commercial, partner, and delivery stakeholders.</li><li>Manage proposition development, solution reviews, commercial inputs, partner engagement, and risk management throughout the bid process.</li><li>Ensure all proposals are high quality, compliant, and aligned to Rackspace Technology’s values, brand, and ethical standards. </li><li>Engage directly in customer-facing activities including clarification questions, dialogue sessions, and final presentations where required.</li><li>Apply internal governance processes and provide credible input into reviews at senior management level. </li><li>Act as a visible representative of the Bid Management function, promoting best practice, thought leadership, and continuous improvement.</li><li>Contribute to initiatives that enhance the capability, reputation, and effectiveness of the Bid Management community across the business.</li><li>#LI-CS1</li></ul></ul><h3>Required Experience</h3><ul><ul><li>Proven experience delivering winning bids for complex product or services-based opportunities. </li><li>Strong background in bid or proposal management, with experience managing end‑to‑end bid sales cycles.</li><li>Experience applying Shipley methodology (or an equivalent structured bid framework) is essential. </li><li>Comfortable engaging with senior stakeholders and operating at management level, both internally and with customers. </li><li>Sound commercial understanding, including P&amp;L awareness and risk management.</li><li>Strong organisational skills with the ability to manage multiple bids simultaneously under tight deadlines.</li><li>Excellent written and verbal communication skills, with a passion for proposal development and storytelling.</li><li>High level of proficiency in MS Office, with experience using proposal management tools such as RFP360 and Adobe (or equivalent). </li><li>Degree educated, with a strong self‑starter mindset and problem‑solving capability.</li><li>Knowledge of Miller Heiman or equivalent sales methodologies is desirable.</li><li>A strong interest in technology and a commitment to continuous learning and professional development.</li></ul></ul>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Bid Manager

Our EMEA Solutions team provides specialist pre-sales and consulting services to support the complex needs of our customers' businesses. They enable Rackspace to deliver greater strategic business value focusing on outcome orientated services and solutions. <b>Who are our Solutions Architects? </b>Our Rackspace Technology Solutions Architects are experienced, knowledgeable, and respected members of the EMEA Pre-Sales team with a proven track record in pre-sales and solutioning. With our Sales colleagues they are responsible for gathering business and technical requirements to design a solution hich addresses the customer objectives. They are outcome orientated and lead the service and solution ownership of the design which include one or more of the following criteria:• Tactical solution part of a strategic plan  • Complex due to scale or scope  • Cross discipline opportunities leveraging multiple clouds, managed services, hosting. • Time sensitive POC or POV Our Solution Architects provide commercial, technical, service and solution leadership. Using defined products and services with option customisation, they partner with internal teams and external partners to deliver solutions on time, specification, and budget. They are members of a pursuit team throughout  the sales lifecycle providing resource and capability for the creation of solutions assisting in the objective for our customers technology and transformation initiatives. For larger and/or more complex opportunities, one or more Solutions Architects may work as part of a larger solutions/pursuit team with our Solution Leads, Solutions Directors and or Bid Management team and will be primarily responsible for delivering the technical and architecture components of the overall solution response.As role models for their discipline, Solutions Architects use their brand both internally and externally to inspire, encourage and develop the next generation of Solutions Architects. With coaching, mentoring, training and development, a pathway exists to become tomorrow’s Solution Lead or Team Lead. <b>What do we look for in our Solutions Architects? </b>Our Solutions Architects are accomplished and experienced solution designers. They have experience of leading client facing teams across international geographies and interact at multiple levels of seniority, from day-to-day management, through to key stake holders. They are clear communicators with great presentation skills and author high quality accurate design documents. They are driven by the need to ensure our clients are informed and advised with the best strategies, services, and solutions to meet business requirements. They should have current certified technology expertise and have an excellent grounding in infrastructure, applications and multiple cloud technologies including AWS, Azure, GCP and VMware. It’s not just the infrastructure but also functional and non-functional requirements across applications and tooling, and they are proficient to solution across. Leadership, and problem solving are essential competences (amongst others) we look for and typically our Solutions Architects have gained their experience through a solid technical and service orientated background to give them vital experience. <b>Attributes and experience we look for. </b>• High degrees of technical acumen with accompanying certifications • Collaborative team player • Good communication skills (written and oral) to technical and non-technical stakeholders • Great problem solvers • Innovative and passionate about continuous self-improvement and technology • Awareness of sales methodologies and proposal management • RFx, Proposals, Presentations • Passion for problem solving and enthusiasm for positive customer outcomes. • Experience working with ModernOps, DevOps CI/CD pipelines and CMPs in a Private Cloud context in either a pre-sales or engineering role with an interest in pre-sales. • Experience working with Private Cloud platforms based on VMware, Microsoft, or OpenStack technology. • Current certification in at least one Public Cloud is beneficial or experience on AI workloads. • Experience in Managed or Professional Services engagements is highly beneficial. • Ability to lead customer workshops for requirements gathering solution mapping or proposal playback. • Owning a specific technology area and becoming the Subject Matter Expert (SME) • Attend Trade Shows, User Group Meetings or Conferences, either physically or virtually and present the “Why Rackspace?” message. #LI-LP2We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Solutions Architect

ION Group

<b>The Role:</b>We are looking for an experienced Infrastructure Project Manager to be based in either our London or Woking office to help co-ordinate as part of a team all client &amp; network activities for ION markets globally.<h3>Key Responsibilities:</h3><ul><ul><li>Project Manager in charge of overseeing infosec, operational and strategic projects throughout the full delivery lifecycle.</li><li>Experienced Project Manager able to run multi-stream mid-large initiatives involving both internal and external stakeholders</li><li>Understanding of Global Network &amp; Security Initiatives to enhance connectivity and safeguard our infrastructure across regions.</li><li>Streamlining Client Onboarding process to ensure a seamless experience for new customers and faster integration with our systems.</li><li>Focus on BAU &amp; Capacity Management, ensuring that day-to-day operations run smoothly while scaling resources to meet increasing demands.</li><li>Lead Consolidation / Redesign Initiatives to optimize existing systems and reduce complexity across the organization.</li><li>Conduct thorough Investigatory Analysis Work to identify potential inefficiencies, assess risks, and uncover opportunities for improvement across our network and security architecture.</li></ul></ul><h3>Required Skills, Experience and Qualifications:</h3><ul><ul><li>Good Technical Network understanding</li><li>Experience in a technology and/or network role in financial markets</li><li>Clear, accurate and concise communicator with strict attention to detail and strong analytical skills.</li><li>Experience adapting complex technical written and verbal communication to be suitable for a for a non-technical audience.</li><li>Understanding of change management and ITIL processes</li><li>Highly organized with the ability to prioritize own workload and adhere to strict deadlines.</li><li>Experience with Vendor &amp; Client Engagement</li><li>Commercial and technical awareness of the exchange, network and extranet landscape with the ability to generate cost estimates + work to agreed budget</li><li>Degree level education</li></ul></ul><b>About us</b>We’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world.• Over 2,000 of the world’s leading corporations, including 50% of the Fortune 500 and 30% of the world’s central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk.• Over 800 of the world’s leading banks and broker-dealers use our electronic trading platforms to operate the world’s financial market infrastructure.ION is a rapidly expanding and dynamic group with 13,000 employees and offices in more than 40 cities around the globe. Our ever-expanding global footprint, cutting edge products, and over 40,000 customers worldwide provide an unparalleled career experience for those who share our vision.ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business.ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Woking

Infrastructure Project Manager

We are looking for a dynamic and highly knowledgeable Product Evangelist to become the public voice and subject‑matter expert for the Sovereign Cloud products offered by Rackspace Sovereign Cloud. ​​In this role, you will combine deep technical understanding with exceptional communication skills to educate, inspire, and influence customers, partners, and the wider market.  You will work closely with the marketing team to shape and execute the overall marketing strategy, while personally delivering high‑quality content through blogs, online events, webinars, and in‑person presentations. This role includes regular stage appearances at key industry events throughout the year, primarily in London and Birmingham.​​You will act as the primary spokesperson and thought leader for the product suite, Produce high‑quality written content including blogs, articles, whitepapers, and social media posts whilst representing Rackspace Sovereign Cloud on stage at industry events, conferences, and customer engagements.​​This role would be perfect for natural communicators that are energetic and self-driven with previous experience in Marketing being a great advantage.#LI-CS1About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Cardiff

Product Evangelist​ - Public sector

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Job Position and Company	Location	Tags	Posted
Solution Director (Analytics & Al/ML) at Rackspace	Full Time Manager
Bid Manager at Rackspace	Full Time Manager Contract
Solutions Architect at Rackspace	Full Time Consulting
Infrastructure Project Manager at ION Group	Remote Full Time Manager Consulting
Product Evangelist - Public sector at Rackspace	Full Time

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