Acronis

Acronis is a world leader in cyber protection—empowering people with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for a Data Engineer who is ready to join our mission in creating a #CyberFit future! 
As a Data Engineer at Acronis, you will play a large role in our data pipelines, analytics, and reporting that are critical to our decision-making processes. The individual in this role will be responsible for collecting, managing, and converting raw data into information that can be used for further analysis.
Every member of our “A-Team” has an instrumental role and impact on the success of Acronis’ innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up
WHAT YOU'LL DO 
<ul>
<li>Design Data Models: Structure data and create database schemas that capture data as it exists and as it relates to other data</li>
<li>Data Pipeline Development: Design, build, and maintain efficient and reliable data pipelines and data sets</li>
<li>Data Integration: Extract, transform, and push data to other systems and BI tools. Integrate data from various sources and ensure consistency and accuracy.</li>
<li>Dashboard Creation: Create dynamic and interactive Power BI dashboards for business intelligence.</li>
<li>Database Management: Help build our database infrastructure and maintain it so that the organization’s data remains available and our systems performant</li>
<li>Optimization: Identify and replace data models and queries that lead to performance issues. Fix issues with systems and data that lead to downtime or unexpected behavior</li>
<li>Collaboration: Work with other stakeholders to develop and deliver the data they need to be successful</li>
<li>Data Governance: Proactively identify data that is sensitive and take steps to address its storage and usage</li>
<li>Data Quality: Data comes from many different systems and in many different formats. Build internal tooling and reporting to identify bad data, and gaps in data, so that end users can work with the data without worry</li>
</ul>
*Please submit your resume and application in English
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS) 
<ul>
<li>3+ years of experience as a Data Engineer.</li>
<li>Strong expertise in data warehousing, data architecture, SQL servers (SSAS) management.</li>
<li>Proficiency in developing tabular models for Excel OLAP and Power BI dashboards.</li>
<li>Proficiency in Python and SQL.</li>
<li>Experience with RESTful APIs and other data exchange formats (JSON, XML, CSV) used as data sources.</li>
<li>Experience with Google Cloud, Azure, AWS, or other Cloud-based PaaS/SaaS environments.</li>
<li>Experience in building and optimizing data pipelines, architectures, and data sets.</li>
<li>Marketo, Salesforce, Google Analytics API experience as a plus.</li>
<li>Strong analytical skills and problem-solving attitude.</li>
<li>Good communication and team collaboration skills.</li>
</ul>
*Please submit your resume and application in English

WHO WE ARE 
Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution.  This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost. 
Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in over 45 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.  
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities in which we live. Mutual trust, respect, personal achievement, individual leadership, and a belief that we can contribute to the world everyday are the cornerstones of the Acronis Team. 

WE OFFER 
Competitive Benefits  
<ul>
<li>Employee recognition and referral bonus programs </li>
<li>Hybrid and flexible working models </li>
<li>25 days paid annual leave </li>
<li>Supplementary health insurance for employees and family members, including dental treatment and childbirth bonus </li>
<li>Monthly sports card for employees and family members  </li>
<li>Monthly public transport card </li>
</ul>
Office Benefits   
<ul>
<li>Convenient and modern office location in state of the art building including office massage and game rooms </li>
<li>Free parking for cars and bicycles </li>
<li>Free office lunch vouchers </li>
<li>Team-building and social activities  </li>
</ul>
Professional Development  
<ul>
<li>Global mentorship program </li>
<li>Trainings, certifications and professional development activities </li>
<li>Participation in conferences and seminars </li>
</ul>
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances. 
#LI-MC1

Sofia

Data Engineer/Analyst

Rackspace

We are seeking a highly articulate and expressive Business Analyst (BA) who excels in functional knowledge aspects and is adept at visual representations, including diagrams. The ideal candidate is proficient in defining and capturing business process flows, entity diagrams, comprehensive data element sheets, and reporting requirements.  This BA should feel comfortable handling complex formulas, intricate business logic (such as allocation and consolidation) and documenting various processes and data requirement including preparing inventory of business and technical glossary terms, sourced through engagement with stakeholders. Key Skills: 1.      Business Process Expertise: Demonstrates a deep understanding of general business processes including Procure-to-Pay, GL processes, Order-to-Cash, and accounting concepts. Familiarity with any one ERP systems and their high level understanding of key data models, end-of-period processes, data validation methods, code lookup organization, data normalization, typical ways to interface data from this ERP, typical reports and reconciliation process and standard audit columns in their data models.2.      Organizational Skills and Communication: Possesses excellent organizational skills and communicates effectively across various levels of the organization. Understands different personas within the organization and adeptly builds relationships. Able to discern between side conversations and formal channels, judiciously choosing the appropriate communication mode (email, documentation, chat). Proficiency in tools like Jira or Azure DevOps for capturing specs and associating relevant documents or Excel sheets. Also, able to drive trainings covering functional aspects of system and reporting tools and user engagement for UAT and post-go live verification. 3.      Documentation Expertise: Proficient in creating and maintaining documentation covering data mapping, complex business logic including data reclassification, manual adjustment processes, allocation and consolidation and attribution processes. Optional Skills: 1.      Understanding of Data projects: Capable of handling reporting and data warehouse concepts, including a basic understanding of ETL processes (incremental/full loads, fact/dimension/relationship/snapshot/SCD2 schemas).2.      Data and Reporting Tools Proficiency: Familiarity with reporting tools and understanding of capturing reports, dashboards, and ETL requirements. Also able to understanding data governance and quality requirements, and lead test and data reconciliation.  Qualifications: ·       Bachelor's degree in a relevant field (Business Administration, Information Technology, Computer Science, etc.).·       Proven experience as a Technical Business Analyst or similar role within a complex business environment.·       Exceptional problem-solving skills and the ability to work in a collaborative team setting.·       Strong attention to detail and ability to manage multiple tasks simultaneously.·       Excellent written and verbal communication skills. The successful candidate will thrive in a dynamic and challenging environment, contributing to critical technical analysis and aiding in efficient decision-making processes. If you possess a passion for technical business analysis and are ready to take on diverse challenges, we welcome you to apply and become a part of our team.About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Vietnam

Senior Business Analyst - VN

**Must be fluent in EnglishJob Summary: You are a connector who collaborates with different teams to understand how to build a framework that continuously tracks performance in key areas, identifies sources of cost and inefficiencies, and acts as a consultant to different operational teams for driving improvements. We are at the global multicloud solution experts– operational background in technology industries will be relevant and helpful to your success. Candidates who thrive in this role need to be exceptionally well-rounded, flexible, and driven. Having the energy to gather feedback from multiple teams across Rackspace (program management, customer success, supply chain, automation, marketing, sales, finance), and demonstrating an ability to dig deep into operations’ challenges will be the hallmarks of what defines the ideal candidate.  Having a practical and pragmatic approach to developing data driven insights, sizing opportunities to identify the most impact and experience in best-in-class operational practices will be required to succeed in this role. Work Location: Remote<h3>Key Responsibilities: </h3><ul><ul><li>Data visualization skills, Tableau</li><li>Extensive experience leading and performing complex data analysis using various data analytics tools (i.e. Microsoft Excel, R, Python, SQL,)</li><li>Ability to efficiently analyze large volumes of data, draw insights, and present recommendations of results</li><li>Ability to work effectively in a dynamic, changing environment and to adapt while focusing on key goals and objectives</li><li>Enthusiastic self-learner, and curious</li><li>Strong storyteller; exceptional communication and presentation skills</li><li>Proven experience in managing multiple projects</li><li>Exceptional attention to detail and an avid team player who enjoys working collaboratively in a fast-paced environment</li><li>Ability to prioritize, work cooperatively, and collaborate with cross-functional teams</li></ul></ul><h3>Qualifications: </h3><ul><ul><li>Undergrad in an STEAM program</li><li> 1-3 years of experience in Analytics positions</li><li> Python</li><li> BI Tools, Tableau, PowerBI, Looker</li><li> SQL</li><li> Excel</li><li> Proficient in English, both verbal and written </li>Discover your inner Racker: <a href="https://rackspace.jobs/culture/" rel="noopener noreferrer nofollow ugc" target="_blank">Racker Life</a></ul></ul>#LI-STORMAbout Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Mexico City

Business Analyst- MX

The Business Intelligent Specialist will be responsible for overall metrics and business improvement reporting. The ideal candidate will possess a good understanding of private cloud technologies, the ability to interpret disparate data sets, and develop action plans to optimize business operations. This person will be expected to take ownership and drive positive change within the organization.  Role Responsibilities Monthly metrics reporting: Establish, maintain, and communicate key performance indicators against annual, quarterly, and monthly goals. Refresh management dashboards, regional reports, and executive review documents as needed.  Collaborate proactively and independently with stakeholders to construct use cases and generate standardized outputs.  Clarify and transform complex or ambiguous business problem statements into actionable analysis requirements.  Create robust documentation and effectively communicate project progress and outcomes.  Provide analytical support for the PS Delivery team.  Develop and deploy metrics to address key business questions.  Work closely with leadership to understand business challenges and provide data-driven insights for better decision-making.  Communicate complex analysis and insights to leaders through verbal and written presentations.  Skills &amp; Experience Bachelor’s degree in business administration, finance, computer information systems, engineering, operations research, mathematics, or other relevant analytical disciplines, or equivalent experience.  Minimum of 7 years of professional experience as a Business Analyst, Data Analyst, or in a related role.  Strong proficiency in Microsoft Excel, PowerBI and statistical analysis tools.  Excellent written and oral communication skills, with the ability to effectively communicate across different business areas.  Solid operational business understanding, including awareness of the potential impact of business decisions on various internal and external stakeholders and systems.  Advanced understanding of best practice analysis, programming, and visualization techniques.  Experience with SQL or other database querying languages for data extraction and analysis is beneficial. Understanding how private cloud technologies work is a plus. Strong attention to detail, ability to work independently, adjust priorities, and thrive in a continuously changing environment.  Experience collaborating with cross-functional teams. Mindset focus on staying updated with the latest industry trends, tools, and best practices.  About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Business Intelligent Specialist

JOB TITLE:  Financial Analyst IIJOB LOCATION: India (Remote)FUNCTION:  Finance                                                                                                                              JOB DESCRIPTION:The Rackspace Corporate Finance Team has a pivotal role in supporting Corporate Functions business partners in understanding their expense structure, helping to manage expense increases/decreases, and analyzing forecast to actual variances. With a wide scope of accountability/ownership, you will perform analysis of the relevant financial metrics and work closely with the wider business to understand trends as well as internal needs. You will take a proactive approach, working with Directors and VP's through the development process of each budget and makes recommendations. Within this team, a Financial Analyst will primarily support Corporate Functions such as HR, IT, or Legal. You will be responsible for developing department’s annual budgeting process: plans, develops, prepares, inputs, and maintains company’s budgets and monthly forecast.  Daily tasks include analyzing and evaluating the department's operating results and financial position to summarize, report, and influence key financial decisions.  In addition, develop/review forecasts for accurate and timely cash flow projections, expense projections, headcount, department performance, and direct expenses. We are looking for someone who can work under pressure, maintain high standards of deliverables and attention to detail, who thinks in a structured way and is highly analytical. A successful candidate should be able to prioritise and juggle multiple tasks, be curious about technology, willing to learn and should have a very strong understanding of financial concepts.   JOB REQUIREMENTS:Key Accountabilities·        Provide guidance to corporate organizations with regards to expense budgets and forecasts ·        Owning full life cycle of annual budget to monthly forecast to actual results with variance analysis and reporting throughout·        Help drive expense reduction efforts through quality information management and advice·        Constantly improve processes &amp; reporting to meet the needs of senior business partnersKey Performance Indicators ·        Maintain and improve forecast to actual reporting·        Ensure that business leaders are taking healthy financial decisions and that the company’s overall financial targets are achieved·        Evaluate profitability and margins for the organization through objective and data-driven analysis·        Improve tools enhancing the understanding of financial performance by the business MAIN CONTACTS (external/internal):·        Corporate Functions business partners such as the head of HR, IT, or Legal·        Accounting, wider Finance team members·        Executive Leadership·        Third Party VendorsPERSON SPECIFICATION:  ·        Bachelors in Business Administration/Finance/Economics·        Masters degree or 1-2 years of relevant working experience highly desirable ·        Technical knowledge of budgeting, financial statements, cash management, and financial analysis processes·        Self-starter that takes ownership of issues and drives them toward a conclusion·        Able to succeed in a fast, high-growth and fairly unstructured work environment·        Ability to dig into details as well as analyze data from a high level view·        Advanced Excel skills·        Excellent written and verbal communication and interpersonal/networking skills.·        Team player with an open and internal customer focused approach·        Works under minimal supervision. Provides updates of work performed as needed. About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

India

Financial Analyst - II (R-18311)

DAZN

Do you like the pride of being at the front line of the support team - then you are meant to be here!If you want to be a pro and you are set to own the responsibility of supporting variety of corporatesystems - this might just be the perfect role for you.With your background in system administration, license management and customer handling, you will get the chance to acquire expertise in world class systems in this era. Business Systems team within the wider Service Desk department is DAZN’s first line support team for its employees and is an integral part of system administration. On a day-to-day basis, you will interact with a lot of people within the business supporting them on their enquiries, managing system access as well as troubleshoot and resolve any issues within your remit.How will you stand out to us?·         Knowledge in System Administration, automation.·         Excellent in English language – verbal and written... the rest we can teach you with your hunger to make an impact. <h3>As our new Service Desk Analyst, you’ll have the opportunity to:</h3><ul><ul><li>Monitor workflow and respond to enquiries via email, incidents/requests and community</li><li>Escalate and engage technical teams swiftly if the issue is out of your scope.</li><li>Troubleshoot isolated issues.</li><li>Manage user activation and deactivation. Understanding the permissions required for each designation and applying those on the account.</li><li>Manage system configuration</li><li>Active license management</li><li>Create documentations</li><li>On board new systems into our support structure and learn them.</li></ul></ul><h3>You’ll be set up for success if you have:</h3><ul><ul><li>A university or college qualification in computer services, information technology systems, or computer programming.</li><li>Proven Administration experience around systems - Jira, Confluence, Dynamics 365, Office 365 apps</li><li>Ability to understand and read between the lines of the customers query.</li><li>Email etiquettes</li><li>Patience, attentiveness and adaptive to change.</li><li>Good time management skills, adhering to the schedules, managing activities based on priority. </li><li>Experience in working on Office 365 apps</li><li>Excellent in English language - written and verbal</li><li>Must be able to work in shifts which will include weekends, public holidays and overnights. </li><li>Minimum of 10MBPS Fibre broadband connectivity that enables working from home effectively. (Dongle / Mobile hotspot – not allowed)</li> </ul></ul><h3>Even better if you have:</h3><ul><ul><li>Sports knowledge.</li><li>Experience in working on ServiceNow, Atlassian apps (Jira, Confluence).</li><li>Knowledge in programming language, scripting.</li><li>An ITIL qualification is preferable but not essential.</li></ul></ul><h3>SUMMARY</h3><ul><ul><li>Internal Job Title: Analyst – Service Desk</li><li>Reports To (title): Team Leader – Service Desk</li><li>Team: Business Systems</li><li>Location: Mangalore (Hybrid)</li><li>Hours of Work: 13/5 process - 9 hours shift pattern - 2 offs</li><li>Line Management Responsibility: No</li></ul></ul>At DAZN, we bring ambition to life. We are innovators, game-changers and pioneers. So, if you want to push boundaries and make an impact, DAZN is the place to be. As part of our team,you'll have the opportunity to make your mark and the power to make change happen. We're doing things no-one has done before, giving fans and customers access to sport anytime, anywhere. We're using world-class technology to transform sports and revolutionise the industry and we're not going to stop.  DAZN VALUES – THE ‘HOW’ IN WHAT WE DO:   AMBITIOUS – people who want to make a big impact and drive DAZN forward.  People who move fast and make success happen.  INVENTIVE – people with bright ideas who deliver great new experiences for our customers – and improvements for our business.  People who come up with better, simpler ways of doing things.  PASSIONATE – people who are proud of our product, out content and our business – and love to shout about it.  People who love what they do and show commitment every day.  BRAVE – people who take difficult decisions to help us focus on improving DAZN, our performance and our results.  People who will take on challenges no matter what is in front of them.  SUPPORTIVE – people who know that we achieve more as a team than as individuals.  People value inclusion and look out for each other, helping their colleagues enjoy their work and develop their careers.  People who consider others before making decisions. At DAZN, we are committed to fostering an inclusive environment that values equality and diversity, where everyone can contribute and have their voices heard. This means hiring and developing talent across all races, ethnicities, religions, age groups, sexual orientations, gender identities and abilities. Everyone has the opportunity to make change and impact our DEI journey by joining our ERGs: Proud@DAZN, Women@DAZN, Disability@DAZN and ParentZone. If you’d like to include a cover letter with your application, please feel free to. Please do not feel you need to apply with a photo or disclose any other information that is not related to your professional experience. Our aim is to make our hiring processes as accessible for everyone as possible, including providing adjustments for interviews where we can. We look forward to hearing from you.

Mangalore

Service Desk Analyst

Business Operations Analyst II – IN Job Profile Summary:Performs moderately complex analyses of business goals, objectives, and needs of the general business environment. Plans and designs business processes and reporting.  Makes recommendations and changes in order to improve and support business activities. Utilizes systems and data to resolve business issues in the most effective and productive manner.Work closely with internal stakeholders to understand key performance indicators (KPIs) and metrics and implement the KPIs into dashboards/reports providing analytics needed to drive the decisions made or actions taken by senior leadership. Career Level SummaryOperates under moderate supervision.Critical Competencies3+ years’ experience in the following:-          Analyzing and interpreting data.-          Experience with report building/data visualization using Power BI, or similar tools.-          Experience writing moderate to complex SQL queries.-          Experience using SQL to pull data from a database or data warehouse and scripting experience to process data for modeling. Key Responsibilities Prioritizes business and project requirements. Defines project purpose and cost/benefit analysis for various initiatives and projects. Enacts project planning and management to balance project resource, timeline, and scope. Provides thorough communication internally within the department and externally to the rest of the business. Provides functional expertise to one or more business areas. Defines and documents process flows. Facilitates testing and quality assurance. Facilitates end user training. Helps establish framework for business operations reports for various functional areas. Owns and manages all business operations reporting. Runs with business operations and analytics needs as pertaining to: current projects and initiatives, ad hoc information requests, CORE requests, communication plans around projects and initiatives, business case development for tools and resources. Oversees and owns document management initiatives. Knowledge Strong understanding of data analytics, metrics and reporting. Intermediate organization, decision-making, and written and verbal communication skills. Strong attention to detail and problem-solving skills. Proficient with MS Office tools, including Work, Excel, and PowerPoint.  Proficient with SQL scripting, Power BI or other data visualization tools.  Self-starter and ability to work both independently and in team environments. Education Bachelor’s degree in Business, IT, or Engineering required. Experience 3+ years’ experience in the following:-          Analyzing and interpreting data.-          Experience with report building/data visualization using Power BI or similar tools.-          Experience writing moderate to complex SQL queries.-          Experience using SQL to pull data from a database or data warehouse and scripting experience to process data for modeling. About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Business Operations Analyst II – IN (R-18075)

Business Operations Analyst II – IN (R-18076)

Job Summary: Rackspace Technology is looking for a Supply Chain Analyst to join our team. This individual will be responsible for researching and gathering data, assembling data, analyzing performance, identifying problems, and developing recommendations that support global supply chain management planning and operations. Uses advanced analytical and quantitative methods to understand, predict, and enhance supply chain processes.Work Location: Remote- Fluent, Bi-lingual (Spanish and English): Please submit a resume in English to be considered for the role. interviews will be held in English. - Role can work remotely in the states of Ciudad de Mexico, Jalisco, Nuevo Leon, Aguascalientes, Queretaro, Estado de Mexico and Puebla.- This opportunity is a permanent remote job, but you need to be based in Mexico at one of the above locations.<h3>Key Responsibilities</h3><ul><ul><li>Gathers and interprets complex data. </li><li>Analyzes activities related to the timely, cost-effective procurement, inventory control, planning, and quality control of production materials. </li><li>Investigates issues to determine root causes. </li><li>Develops and implements continuous improvement and process efficiency. </li><li>Serves as a liaison to internal groups regarding supply chain processes. </li><li>May manage supplier data and maintains data integrity for supply chain partners and vendors. </li><li>Maintains, analyzes and implements improvements to the Supply Chain processes. </li><li>Prepare reports for management. </li><li>May implement or manage relevant systems used within the Supply Chain. </li><li>Manages Performance Metrics and procure- to-pay process efficiencies within the organization. </li><li>Develops training documentation and designs and conducts end user training sessions on various information systems and specific reports used by Supply Chain. </li><li>Provide analytical support for supplier business reviews. </li><li>Work with the team to develop surveys to track customer/supplier needs.</li></ul></ul><h3>Knowledge</h3><ul><ul><li>Excellent quantitative and analytical skills. </li><li>Provides problem solving and analysis skills for supply chain organization. </li><li>Strong knowledge of process improvement and/or operational excellence. </li><li>Advanced abilities and understanding of computing tools, such as databases, spreadsheets, and statistics applications. </li><li>Strong understanding of Rackspace core business. </li><li>Negotiation skills. </li><li>Self-starter and independent worker driven by personal standards of excellence. </li><li>Ability to communicate technical info and ideas so others will understand. </li><li>Ability to facilitate change. </li><li>Ability to provide FANATICAL support.</li><li>Oracle Financial Modules desired</li><li>Tableau desired</li></ul></ul><h3>Requirements</h3><ul><ul><li>High school diploma or equivalent required. Bachelor’s degree in Business, Statistics, or other relevant field required. At the manager’s discretion, additional relevant experience may be substituted for the degree requirement</li><li>Minimum 2-4 years of analytical experience, preferably in a Supply Chain role. Requires experience in contract law and/or contract negotiations.</li><li>Advanced user of Microsoft Excel</li></ul></ul>- Fluent, Bi-lingual (Spanish and English): interviews will be held in English. - Role can work remotely in the states of Ciudad de Mexico, Jalisco, Nuevo Leon, Aguascalientes, Queretaro, Estado de Mexico and Puebla.- This opportunity is a permanent remote job, but you need to be based in Mexico at one of the above locations.#LI-AW1#LI-RemoteAbout Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Supply Chain Analyst

Job Description: ·       Manage Internal IT support in a high-volume technical support environment·       Basic understanding of networking concepts: TCP/IP, DNS, IP addressing, VPN ,  connectivity troubleshooting, etc.·       Sound knowledge of application management in mobile devices (tablets, smart phones) and mobile apps in Android and iOS.·       Strong understanding of Win 10 OS (Deployment and Support), Office 365 (User and  group), Active Directory ( creating and managing user accounts, creating and managing distribution/security groups …).·       Familiarity with Linux and MAC OS.·       Manage service quality ensuring accurate and timely resolution of all incidents and SRs·       Manage established Service Level Agreements.·       Strong background and knowledge of desktops, laptops, and associated operating systems (Windows and MAC).·       Incident management and Hardware / Software related troubleshooting skills·       Familiar with device OS installation or re-imaging the device.·       Good understanding of desktop applications such as MS Outlook, Teams, Company Portal, One-drive other desktop applications.·       Implement policies and procedures consistent with a best-in-class IT Service Desk.·       Perform capabilities gap analysis and drive continual service improvement across end user support services·       Ensure that all documents related to known Errors and or workarounds are completed in an accurate, concise and articulate way including but not limited to Incident and Service Request tickets.·       Manage in accordance to known best practices and frameworks (preferably ITIL).·       Responsible for support readiness for new sites, business units or project workforce·       Hands on with ITSM tools like service-now(SNOW). Good understanding of Incident management, service request and tickets.  Requirements For This Role Include:   • Must be a Graduate. • Good communication skills with 2+ Years of international Support experience (Calls, Chat,   emails…)• Good hold on English language(Writing + Speaking) • Must possess excellent customer handling skills • Should be comfortable to work in rotational shift with 24x7 support window.• Education BE or B. Tech or any other related professional degree preferred. ITIL/ITSM    certifications desired but not required. About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Service Desk Analyst -1

Job Profile Summary:Responsible for executing and creating comprehensive analysis spanning the entire revenue cycle to help ensure that all revenue is properly billed and recognized. Validates the integrity of new products and promotion setups within the billing system, assesses customer sales and provision activities, and reconciles and analyzes service and billing data.  Work Location: Remote- Fluent, Bi-lingual (Spanish and English): Please submit a resume in English to be considered for the role. interviews will be held in English. - Role can work remotely in the states of Ciudad de Mexico, Jalisco, Nuevo Leon, Aguascalientes, Queretaro, Estado de Mexico and Puebla.- This opportunity is a permanent remote job, but you need to be based in Mexico at one of the above locations.<h3>Key Responsibilities</h3><ul><ul><li>Executes and creates highly complex comprehensive analysis spanning the entire revenue cycle to help ensure that all revenue is properly billed and recognized. </li><li>Validates the integrity of new products and promotion setups within the billing system, assesses customer sales and provision activities, and reconciles and analyzes service and billing data. </li><li>Identifies and prioritizes leakage risks, design and document efficient tests to detect leakage, and construct/implement scalable controls/reporting to mitigate and monitor risks on an ongoing basis. </li><li>Collaborates with other BU's to address revenue cycle risks and to develop revenue enhancement opportunities. </li><li>Defines and articulates value proposition and factors for success. </li><li>Routinely prepare and deliver quality internal management reporting and ad hoc reporting for a variety of stakeholders. </li><li>Highlights key analysis, conclusions and recommendations with regards to reporting. </li><li>Responsible for monthly revenue assurance activities, including, but not limited to preparation of billing reports, evaluation of customer contracts, and updating customer billing information through CRM database. </li><li>Provides work leadership for less senior analysts and/or has project responsibilities.</li>Data Management:<li>Revenue Recognition data and system capabilities SME </li><li>Key contributor in upholding the established data governance process and provides guidance and recommendations on data proposals to end users</li><li>Support audits involving the data governance processes</li><li>Assist integration projects in defining, implementing and governing use of data in new reports, applications and tools</li><li>Understand revenue data and transactional flow of multiple source systems to consolidation and reporting systems</li><li>ERP, Reporting System and User Support:</li><li>Liaise with IT and end users to resolve issues, maintain systems and applications and implement break fixes</li><li>Facilitate month-quarter-year end close: End user support and solve issues in ERP environments and reporting environments</li><li>Monitor, maintain and manage SQL logic that facilitate data flow activities and ensuring consistency of data across systems.</li>Projects and Continuous Improvements:<li>Collaborate closely between IT and Business by developing detailed business user requirements, system documentation, training and workflow procedures for projects and Continuous Improvement efforts</li><li>Develop training and other processes to support and develop revenue accounting end users</li><li>Assist integration and M&amp;A projects in defining, implementing and governing use of data in new reports, applications and tools</li></ul></ul><h3>Knowledge</h3><ul><ul><li>Advanced understanding of end-to-end revenue cycles for customers/products. </li><li>Demonstrated ability to assess trends and relationships from a base of highly complex information. </li><li>Ability to relate and compare data from different sources and identify cause and effect relationships. </li><li>Advanced written and verbal communication skills. </li><li>Advanced knowledge of analysis, reporting, financial modeling, and auditing. </li><li>Advanced follow-through skills using time-management and task prioritization. </li><li>Capable of developing strong interdepartmental and cross-functional working relationships. </li><li>Ability to communication revenue information and ideas so others will understand.</li></ul></ul><h3>Education and Experience</h3><ul><ul><li>Bachelor’s degree in Business Administration, Finance or Accounting</li><li>Minimum 3 years’ experience in Finance/Accounting</li><li>Experience working in SQL [Google Cloud Platform, Big Query]</li><li>Experience working in Python</li><li>Proficiency using Excel and the Microsoft Office suite of products</li><li>Demonstrated proficiency towards use of systems and applications</li><li>Excellent organizational and communication skills</li><li>Ability to work well cross-functionally</li></ul></ul>- Fluent, Bi-lingual (Spanish and English): interviews will be held in English. - Role can work remotely in the states of Ciudad de Mexico, Jalisco, Nuevo Leon, Aguascalientes, Queretaro, Estado de Mexico and Puebla.- This opportunity is a permanent remote job, but you need to be based in Mexico at one of the above locations.#LI-AW2#LI-RemoteAbout Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Financial Systems Analyst (Remote in Mexico)

Job Summary: The Rackspace Finance Pricing Team has a pivotal role in developing Global Pricing Strategy, performing analysis of the associated financial metrics and working closely with the wider business to understand market trends as well as internal needs. Within this team, a Pricing Analyst will be a major contributor to developing the tools and resources to define and implement the Global Pricing Strategy for INTL. Daily tasks include analyzing and identifying key financial information and trends to advise, drive and influence key commercial decisions. Work Location: Remote<h3>Key Responsibilities: </h3><ul><ul><li>Provide guidance to sales and support organizations with regards to the best commercial approach for strategically significant accounts. </li><li>Work with product manager from end-to-end to develop financial models for new product unit economics as well as custom client-specific commercials. </li><li>Work with US and APAC Finance teams to ensure a global pricing strategy is defined and implemented consistently throughout geographies. </li><li>Help drive profitability through the provision of quality management information and commercial advice. </li><li>Drive and support continuous pricing process and tool refinement and improvement by applying a solid understanding of internal business processes and policies. </li><li>Assist the Pricing Team Manager with providing coverage of support to a team of junior pricing analysts.  </li><li>Understand complex business issues and make appropriate recommendations by applying subject matter expertise and analyzing multiple solution offering, and work with Legal on custom commercial terms.</li><li>Maintain and develop pricing tools and product unit economics. </li><li>Ensure that business leaders are taking healthy financial decisions and that the company’s overall financial targets are achieved. </li><li>Evaluate profitability and margins for customers through objective and data-driven analysis. </li><li>Improve tools enhancing the understanding of financial performance by the business. </li></ul></ul><h3>Qualifications: </h3><ul><ul><li>Bachelor’s in Business Administration/Finance/Economics is required.  Master’s degree is preferred. </li><li>Minimum of 3 years of relevant working experience  </li><li>Advanced Excel skills, and experience with data analytics on GCP </li>Discover your inner Racker: <a href="https://rackspace.jobs/culture/" rel="noopener noreferrer nofollow ugc" target="_blank">Racker Life</a></ul></ul>The following information is required by pay transparency legislation in the following states: CA, CO, HI, NY, and WA. This information applies only to individuals working in these states.  •The anticipated starting pay range for Colorado is: $105,100 - $154,110.•The anticipated starting pay range for the states of Hawaii and New York (not including NYC) is: $111,800 - $164,010. •The anticipated starting pay range for California, New York City and Washington is: $122,500 - $179,630.  Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on <a href="https://rackspace.jobs/benefits/" rel="noopener noreferrer nofollow ugc" target="_blank">benefits</a> offered is here.#LI-MF1 #LI-RemoteAbout Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

United States

Senior Pricing Analyst

Apply to Analyst Cyber Security Jobs in companies remotely and near you. New Analyst Cyber Security Jobs added daily.

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Senior Pricing Analyst at Rackspace	Remote Full Time Analyst Manager

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