Rackspace

JOB DESCRIPTION SUMMARY Rackspace is seeking an Onboarding Manager to join the Manage Public Cloud Implementation team with a background in project management within technical environments. In this role, you will be the primary point of contact within Rackspace and will help on-board customers; coordinate and monitor customer cloud builds from initiation through delivery for both simple and complex engagements, minimize risk, optimize operations and support business growth through pro-active and personable interactions. You will build short-term relationships with customers during their on-boarding experience and long-term relationships with Sales, Technical Services, Service Delivery and Support, understanding their business goals and operational capability to best align and manage both Rackspace and our customers to drive outstanding outcomes. Working with pre-sales architects, sales and support you will be the executor of the on-boarding experience between Rackspace and their portfolio of cloud customers. Coordinating support teams, managing and reporting on project timelines and overseeing capacity management, you will focus on establishing a deep understanding of the on-boarding experience taking opportunities to improve and develop how Rackspace support delivers agile and scalable outcomes. The successful candidate will leverage their project management experience to co-ordinate Rackspace and customer teams, forecasting capacity, scheduling and planning, always delivering within established timescales and exceeding customer’s expectations. QUALIFICATIONS:Demonstrable experience and skills in the following areas are either mandatory or beneficial.Required·       Experience in Project Management, service improvement or support environments.·       Strong customer focus, with an ability to continually anticipate and meet their needs.·       Manage the engineering team, milestones, activities, and goals.·       Ability to collaborate with and manage diverse cross functional teams for successful customer outcomes.·       Excellent verbal and written communication and documentation skills with great attention to detail and accuracy.·       Strong rapport and relationship building skills with both internal departments and external customers.·       A strong desire to learn new technologies and deliver excellent customer outcomes through technical expertise.·       Solid problem-solving abilities coupled with a desire to take on responsibility.·       Good communication skills and an ability to develop relationships with internal and external stakeholder’s levels.·       Desire to learn public cloud technologies from hyper-scale vendors such as Amazon Web Services, Microsoft Azure and Google Cloud.Desirable·       Project Management qualifications (e.g. PMP, Prince2)·       Service Management qualifications (e.g. ITIL Foundation)·       Experience in collaborating with customer and internal support teams in a Managed services environment.·       Experience providing Service Delivery for SME and Enterprise customers.·       Ability to work in 24x7 environment.JOB REQUIREMENTS:Key Accountabilities·       Understand and deliver on the Amazon Web Services, Microsoft Azure and Google Cloud on-boarding experience.·       Provide strategic and operational guidance that will allow Rackspace to continually optimize the on-boarding experience.·       Own resource scheduling and capacity management of the Cloud Build team to deliver desired outcomes on time.·       Own issues, and escalations and drive collaboration with other teams to find speedy resolutions.·       Support the success and development of others in the team.Key Performance Indicators·       Quantity Indicators – Resource and Time measurements·       Quality indicators – Peer review, customer feedbackAbout Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

India

Technical Onboarding Manager (Project Manager-Cloud)-R-19405

City

Citi Overview Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Citi enables clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations &amp; Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.The Team:The Chief Information Security Office (CISO) is responsible for looking after the cyber security of all of Citi’s technical assets. It has several new and exciting programmes utilizing cutting edge cloud and container technologies, with a view to ensuring that our cyber security is best in class and offers reassurance to our wider business lines and clients alike.The Job:This is a great opportunity to join in a role that sits within the Secrets Engineering team, which is responsible for ensuring, maintaining, and improving the security of our internal platforms. You will be responsible for engineering secure secrets management solutions by managing and enabling different feature sets of HashiCorp Vault paving the path for Secure Secrets introduction, solving Secret Zero problems and reducing developer friction by seamless consumption of application secrets in their daily SDLC.Responsibilities:<ul><li>Contributing to the architecture, design, development, test and operational excellence of the Python microservice architecture</li><li>Understanding current secrets offerings and integration points with on-prem and off-prem kubernetes platforms hosted on cloud and classic infrastructure</li><li>Partnering with centralized platform teams, DevOps teams, SecOps teams and the developer community in tackling complex design and engineering problems</li><li>Driving technical advancements to continually improve the security posture within the firm</li><li>Identifying deficiencies and working relentlessly to resolve them</li><li>Building automation workflows using a heterogenous pool of CI/CD tooling</li><li>Working with AWS, GCP, Azure services and HashiCorp where needed</li></ul>Qualifications:<ul><li>5+ years of relevant work experience</li><li>Good oral and written communication skills</li><li>Highly motivated self-starter with excellent interpersonal skills</li><li>Experience designing or consuming HashiCorp Vault solutions or similar Programming</li><li>Experience in Python and associated tooling (Git, IDE’s, Jenkins, Bitbucket etc.)</li><li>Go and Java experience are nice to have</li><li>Experience developing secure microservices using TLS, REST, and OpenAPI</li><li>Knowledge of security best practices in relation to Secrets management a bonus</li><li>Experience with public cloud technologies such as AWS, GCP or Azure</li><li>Experience with DevOps, CI/CD and agile methodologies</li><li>Experience with Configuration management tools, terraform a big plus</li><li>Experience working in a hybrid environment (office/remote) with global teams is a plus</li><li>Good working experience and understanding in the domains of Linux and networking</li></ul>Education:<ul><li>Bachelor’s degree/University degree or equivalent experience</li></ul>------------------------------------------------------Job Family Group: Technology------------------------------------------------------Job Family:Systems &amp; Engineering------------------------------------------------------Time Type:Full time------------------------------------------------------Primary Location:New York New York United States------------------------------------------------------Primary Location Full Time Salary Range:$142,320.00 - $213,480.00In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental &amp; vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.------------------------------------------------------Anticipated Posting Close Date:May 09, 2024------------------------------------------------------Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review <a href="https://www.citigroup.com/citi/accessibility/application-accessibility.htm" rel="noopener noreferrer nofollow ugc" target="_blank">Accessibility at Citi</a>.View the "<a href="https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf" rel="noopener noreferrer nofollow ugc" target="_blank">EEO is the Law</a>" poster. View the <a href="https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf" rel="noopener noreferrer nofollow ugc" target="_blank">EEO is the Law Supplement</a>.View the <a href="http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf" rel="noopener noreferrer nofollow ugc" target="_blank">EEO Policy Statement</a>.View the <a href="https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf" rel="noopener noreferrer nofollow ugc" target="_blank">Pay Transparency Posting</a>

Security Software Engineer- VP (Hybrid)

As a Director, Customer Success you will lead and guide our team in providing Fanatical service and support to our customers pre-sales and post-sales. You will make sure we keep our customers happy and satisfied by addressing any concerns they may have and creating a strategy for keeping in touch with them.  You will take a close look at our processes, how we handle customer concerns, and conduct training to find ways to improve our services and provide added value to our clients. You'll also establish procedures for our customer success teams and act as a bridge between customers and other departments like sales, legal, order processing and accounting to quickly resolve any issues.<h3>Key Responsibilities</h3><ul><ul><li>Consistently works with abstract ideas or situations across functional areas of the business.</li><li>Through assessment of intangible variables, identifies and evaluates fundamental issues, providing strategy and direction for major functional areas.</li><li>Requires in-depth knowledge of the functional area, business strategies, and the company’s goals.</li><li>Create and maintain an effective management team.</li><li>Strategic direction for the team in line with company business needs.</li><li>Systems architecture review and improvements.</li><li>Process review and improvements.</li><li>Interacts internally and externally with executive level management, requiring negotiation of extremely critical matters.</li><li>Provides direction to senior managers in various areas, groups, and/or operations.</li><li>Recognized as an influential leader.</li><li>Influences policymaking.</li><li>Erroneous decisions will have a long-term effect on the company's success.</li></ul></ul><h3>Knowledge</h3><ul><ul><li>Invaluable knowledge of all facets of customer retention (CRM).</li><li>Invaluable knowledge in finding a resolution to a customer’s concerns and defining and developing a customer contact strategy.</li><li>Invaluable knowledge in analyzing operational processes, escalation procedures and performing training needs assessments for identifying opportunities for service delivery improvements.</li><li>Expert knowledge in developing customer service department procedures.</li><li>Show outstanding presentation, written and verbal skills for report writing and marketing and PR copy.</li><li>Able to develop training programs and provide coaching and guidance on a one-to-one level. Exceptional people skills; the ability to engage and motivate staff.</li><li>Detailed knowledge of research methods coupled with a good knowledge of data analysis.</li><li>Ability to communicate technical info and ideas so others will understand.</li><li>Ability to make appropriate decisions considering the relative costs and benefits of potential actions.</li><li>Ability to apply varying leadership skills and traits that create solutions and results to unexpected situations.</li><li>Ability to coach and motivate less experienced team members to achieve their goals.</li><li>Ability to establish a long term vision and execute it.</li><li>A demonstrated ability to think globally and address issues locally while motivating a team to act with speed, commitment, and consistency.</li><li>Ability to successfully work and promote inclusiveness in small groups.</li><li>Ability to provide FANATICAL support.</li></ul></ul><h3>Requirements</h3><ul><ul><li>At least 6 years of Operational Management experience in technology within a mission critical environment, committed to providing FANATICAL customer service.</li><li>A minimum of 2 years creating and delivering a service excellence strategy in a successful service oriented organization in technology.</li><li>Experience of effectively dealing with high level escalations and customer complaints.</li><li>Experience of developing customer and employee intelligence strategies and utilizing the findings to enhance service delivery.</li><li>Extensive experience presenting and representing the organization to a variety of national and international audiences.</li><li>A minimum of 4 years managing people.</li><li>A strong background in account management or demonstrative hosting-specific technical skills</li><li>High school diploma or equivalent required</li><li>ITIL Certification preferred</li><li>Schedule flexibility to include working a weekend day regularly and holidays as required by the business for 24/7 operations.</li><li>Occasional travel, up to 25%.</li></ul></ul>$128,300 - $219,230 a yearThe following information is required by pay transparency legislation in the following states: CA, CO, HI, NY, and WA. This information applies only to individuals working in these states. • The anticipated starting pay range of Colorado applicants for this role is $128,300 - $188,210• The anticipated starting pay range for the states of Hawaii and New York (not including NYC) is: $136,600 - $200,310• The anticipated starting pay range of California, Washington state and New York City applicants for this role is $149,500 - $219,230Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on <a href="https://rackspace.jobs/benefits/" rel="noopener noreferrer nofollow ugc" target="_blank">benefits</a> offered is here. #LI-AW2#LI-RemoteAbout Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

United States

Director, Customer Success

Azure Cloud Administrator II - INShift Timing: UK ShiftJob Profile SummaryProvides administration for cloud computing platforms, networks, and systems. Responsible for delivering a great customer experience.Serves as an escalation point to provide technical support to customers over chat, phone and via support tickets. Responsible for responding to the Rackspace global support ticket queues and completing first line resolution to issues in scope. Expected to follow process, display good judgment in decisions and to create and maintain customer loyalty by going above and beyond the customer’s expectation. Responsible for adhering to company security policies and procedures and anyother relevant policies and standards as directed.Career Level Summary• Requires working knowledge and skills to perform a defined set of analytical scientific or operational processes• Applies experience and skills to complete assigned work within own area of expertise.• Leverages standard operating procedures and/or scientific methods• Works with a moderate degree of supervision Critical Competencies• Service Delivery Effectiveness: Understands where service gaps can occur within scope of own work• Value Analysis: Provides customers with basic, standard information regarding products/offeringsKey Responsibilities• Other Incidental tasks related to the job, as necessary.• Resolve or escalate level-appropriate technical issues for customers in accordance with team playbook guidelines via phone and ticketing• Secure, administer, and improve customer technical issues which can include cloud platform and infrastructure services, user management and permissions, or other software issues • Troubleshoot monitoring alerts and create tickets accordingly• Act as an escalation point for techs inside and outside the team encouraging peers to participate in problem solving• Escalate support requests according to escalation procedures• Perform incident management identification, assist in managing and escalation• Ensure adherence to customer &amp; SLA commitments• Manage personal ticket cue and monitor ticket response times and take appropriate actions to ensure team response time targets are met• Collaborate with Account Managers and Business Development Consultants to build strong customer relationships• Collaborate and share knowledge with other administrators on the support floor• Provide Fanatical Experience to customers in all the above Knowledge• Developing OS troubleshooting knowledge for Linux and Windows• Developing expertise in a cloud computing platform, such as Azure, AWS, Google, Openstack, etc.• Developing knowledge to provide increased level of investigation into issues such as application servers, distributions, hosting servers, database servers, user audits, patches, and upgrades.• Developing understanding of OS specific webhosts and database technologies, such as MSSQL/IIS for Windows or MYSQL/APACHE for Linux• Basic ability with cross platform troubleshooting tasks such as virtualization, containers, disk storage, encryption, security, network connectivity, NFS, DNS, SSL/TLS, firewalls, and load balancers• Basic knowledge of DevOps and/or Micro-services with at least one technology including Chef, Puppet, Ansible, Docker, Kubernetes, Azure Container Service etc• Basic understanding of patching - documents changes based on requests for change• Basic ability to apply change control procedures• Requires broadened technical skills in analytical/ scientific methods or operational processes to perform a defined array of activities• Understands how the team integrates with others to accomplish the team objectivesSkills• Self-motivated with a strong desire to learn and improve both technical and ‘people’ skills• Strong verbal and written communication skills and the ability to communicates basic technical information with team members• Strives for performance improvements in oneself and peers• Leads by example and motivates team members• Organizational skills with the ability to provide quality at pace• Ability to handle multiple tasks and prioritize work under pressure• Ability to work at a team level as well as an individual level• Ability to interact confidently with more senior and/or skilled areas of the business• Able to communicate constructive feedback effectively• Ability to adapt to changing business and technology requirements.• Sound problem solving and troubleshooting skillsEducation• BE/ BTech• Requires Azure or other cloud computing certificationExperience• Required 1 – 2 years of Cloud or System Operations Administration experience• Preferred 1 – 2 years of Cloud or System Operations Administration experience in a client-centric ticket queue environmentAbout Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Azure Cloud Admin II-IN ( R-19399, UK Shift)

KPMG New Zealand

KPMG is one of the most trusted and respected global professional services firms. Through depth of expertise, clarity of insight and strength of purpose we help our clients solve complex challenges, steer change, strengthen, transition and grow. We are looking for talented people who share our purpose of inspiring confidence and empowering change for our clients, our people and our communities. Joining KPMG means joining a talented team of exceptional colleagues who bring innovative thoughts and a natural curiosity to the work they do each day. No one type of person succeeds at KPMG; a diverse business requires diverse personalities, characters and perspectives. There really is a place for you here. KPMG's Advisory business partners with clients to help them address complex business problems to ensure sustainable business outcomes; from distilling 'big data' to reveal valuable insights, to improving operational performance, optimising risk, restructuring an operation or seizing a new business opportunity.<h3>The opportunity:</h3><ul><ul><li>A role as a Associate Director- Operating Model at KPMG will see you working with our clients at multiple levels to review and redesign their operating models. We pride ourselves on the co-design of innovative changes that make a real impact in the market, and align to strategy, executed through roadmaps to achieve their desired future state.</li></ul></ul><h3>Day to day you will:</h3><ul><ul><li>Support organisational operating model design, re-imagining our clients deliver and create impact from their processes, technology, service delivery, people, governance and insights/data in the future. </li><li>Be a strong conceptual thinker with the ability to bring ideas into pragmatic, real world future operating models with strong value propositions and tangible benefits.</li><li>Negotiate and deliver on client expectations.</li><li>Ensure customer/stakeholder satisfaction enabling the development of business across a wide range of industries. </li><li>Identify and proactively respond to new business opportunities to provide added value to clients. </li><li>Apply an awareness and understanding of the general business and economic environments in undertaking engagements.</li><li>Assist with staff supervision, counselling, review and on the job coaching of staff on individual engagements.</li><li>Contribute to the development and marketing of new products and services.</li><li>Actively seek feedback from clients to ensure our service quality is maintained.</li></ul></ul><h3>What you'll bring to the team:</h3><ul><ul><li>Minimum 7 years experience in Management Consulting working across multiple sectors, ideally with strategy, customer and/or operating model experience. </li><li>Consulting experience in a similar environment (preferred). </li><li>A strong understanding of how operating models are influenced by and interact with, business strategy and business models.</li><li>Knowledge of digital operating model trends, drivers and exemplars.</li><li>Demonstrable track record of building lasting client relationships, winning new business and developing existing business.</li><li>Experience in coaching and mentoring junior team members.</li><li>An ability to develop and maintain effective working relationships with project teams. </li><li>A 'can-do' attitude and a strong sense of ownership to get the job done in a practical and pragmatic fashion.</li><li>Excellent problem solving abilities.</li><li>Business development experience.</li><li>An ability to work in a multi-disciplinary team.</li><li>Proven written and oral communications skills and strong interpersonal skills</li></ul></ul>Life at KPMGKPMG values diversity in the workforce and we encourage candidates from diverse backgrounds to apply for roles, including individuals with a disability, additional mental health needs, chronic health conditions or who identify as neurodivergent. For disabled and neurodiverse candidates, if you encounter accessibility barriers or if you have access needs and require support to participate equitably in the recruitment process, please phone Georgia Yenge on 04 816 4598 or email KPMGAccessibilityNetwork@kpmg.co.nzWe offer rewarding careers to talented individuals and a holistic range of benefits to support your life balance, whatever your circumstance. We want you to do Work That Matters, Thrive and Grow and know that you Belong here with us, at KPMG. As a KPMG employee, we will offer you: —  Access to the firm's annual incentive scheme—  Opportunities for local and international secondments—  Hybrid working across a mix of office, client and home hubs to recognise that people have individual circumstances and preferences when it comes to where and how they work— The ability to work from overseas and extend time connecting with friends and family outside New Zealand—  Flexible leave options, including the ability to purchase additional annual leave—  Gender-neutral support for all stages of the parental journey, including access to 18 weeks of fully paid parental leave for all new parents —   A paid professional association membership of your choice—   Digital accreditations through our partnership with Microsoft, LinkedIn Learning, with bespoke learning pathways for all employees—   A wide-range of special offers and discounts on insurances, banking services, and lifestyle goods and services—   The support, allyship and opportunity to join our many Inclusion, Diversity and Equity Affinity networks, including the Kiwa, Pride, Ethnicity, Accessibility and Wahine groups—  The opportunity to participate in Green Team activities, as we work toward reducing the firm’s environmental footprint and become carbon zero by 2030—  An invitation to join your local Social club and enjoy events aimed at bringing people together for social, sporting, cultural, family and fundraising activities—  Paid time off for volunteering and involvement in citizenship activities—  An array of health and wellness benefits such as free flu vaccinations, subsidised sporting events, free confidential counselling services, additional 5 days of Wellbeing leave to support you and your family's overall health and wellness, access to our Wellbeing portal with an extensive range of advice and resources and much much more! We believe that diversity of background and experience strengthens relationships and delivers meaningful benefits to our people, clients and communities. Our goal is to be recognised as an employer of choice for all, irrespective of gender, ethnicity, generation, flexible work status, family circumstances, sexual orientation or disability. Further info can be found on our website. We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.

Auckland

Associate Director- Operating Model Specialist

KPMG is one of the most trusted and respected global professional services firms. Through depth of expertise, clarity of insight and strength of purpose we help our clients solve complex challenges, steer change, strengthen, transition and grow. We are looking for talented people who share our purpose of inspiring confidence and empowering change for our clients, our people and our communities. Joining KPMG means joining a talented team of exceptional colleagues who bring innovative thoughts and a natural curiosity to the work they do each day. No one type of person succeeds at KPMG; a diverse business requires diverse personalities, characters and perspectives. There really is a place for you here. KPMG's Advisory business partners with clients to help them address complex business problems to ensure sustainable business outcomes; from distilling 'big data' to reveal valuable insights, to improving operational performance, optimising risk, restructuring an operation or seizing a new business opportunity.<h3>The Opportunity:</h3><ul><ul><li>A role as a Manager/Senior Manager - Operating Model at KPMG will see you working with our clients at multiple levels to review and redesign their operating models. We pride ourselves on the co-design of innovative changes that make a real impact in the market, and align to strategy, executed through roadmaps to achieve their desired future state.</li></ul></ul><h3>Day to day you will:</h3><ul><ul><li>Support organisational operating model design, re-imagining our clients deliver and create impact from their processes, technology, service delivery, people, governance and insights/data in the future. </li><li>Be a strong conceptual thinker with the ability to bring ideas into pragmatic, real world future operating models with strong value propositions and tangible benefits.</li><li>Negotiate and deliver on client expectations.</li><li>Ensure customer/stakeholder satisfaction enabling the development of business across a wide range of industries. </li><li>Identify and proactively respond to new business opportunities to provide added value to clients. </li><li>Apply an awareness and understanding of the general business and economic environments in undertaking engagements.</li><li>Assist with staff supervision, counselling, review and on the job coaching of staff on individual engagements.</li><li>Contribute to the development and marketing of new products and services.</li><li>Actively seek feedback from clients to ensure our service quality is maintained.</li></ul></ul><h3>What you'll bring to the team:</h3><ul><ul><li>Minimum 5 years experience in Management Consulting working across multiple sectors, ideally with strategy, customer and/or operating model experience. </li><li>A strong understanding of how operating models are influenced by and interact with, business strategy and business models.</li><li>Consulting experience (preferred).</li><li>Knowledge of digital operating model trends, drivers and exemplars.</li><li>Demonstrable track record of building lasting client relationships, winning new business and developing existing business.</li><li>Experience in coaching and mentoring junior team members.</li><li>An ability to develop and maintain effective working relationships with project teams. </li><li>A 'can-do' attitude and a strong sense of ownership to get the job done in a practical and pragmatic fashion.</li><li>Excellent problem solving abilities.</li><li>An ability to work in a multi-disciplinary team.</li><li>Proven written and oral communications skills and strong interpersonal skills. </li></ul></ul>Life at KPMGKPMG values diversity in the workforce and we encourage candidates from diverse backgrounds to apply for roles, including individuals with a disability, additional mental health needs, chronic health conditions or who identify as neurodivergent. For disabled and neurodiverse candidates, if you encounter accessibility barriers or if you have access needs and require support to participate equitably in the recruitment process, please phone Georgia Yenge on 04 816 4598 or email KPMGAccessibilityNetwork@kpmg.co.nzWe offer rewarding careers to talented individuals and a holistic range of benefits to support your life balance, whatever your circumstance. We want you to do Work That Matters, Thrive and Grow and know that you Belong here with us, at KPMG. As a KPMG employee, we will offer you: —  Access to the firm's annual incentive scheme—  Opportunities for local and international secondments—  Hybrid working across a mix of office, client and home hubs to recognise that people have individual circumstances and preferences when it comes to where and how they work— The ability to work from overseas and extend time connecting with friends and family outside New Zealand—  Flexible leave options, including the ability to purchase additional annual leave—  Gender-neutral support for all stages of the parental journey, including access to 18 weeks of fully paid parental leave for all new parents —   A paid professional association membership of your choice—   Digital accreditations through our partnership with Microsoft, LinkedIn Learning, with bespoke learning pathways for all employees—   A wide-range of special offers and discounts on insurances, banking services, and lifestyle goods and services—   The support, allyship and opportunity to join our many Inclusion, Diversity and Equity Affinity networks, including the Kiwa, Pride, Ethnicity, Accessibility and Wahine groups—  The opportunity to participate in Green Team activities, as we work toward reducing the firm’s environmental footprint and become carbon zero by 2030—  An invitation to join your local Social club and enjoy events aimed at bringing people together for social, sporting, cultural, family and fundraising activities—  Paid time off for volunteering and involvement in citizenship activities—  An array of health and wellness benefits such as free flu vaccinations, subsidised sporting events, free confidential counselling services, additional 5 days of Wellbeing leave to support you and your family's overall health and wellness, access to our Wellbeing portal with an extensive range of advice and resources and much much more! We believe that diversity of background and experience strengthens relationships and delivers meaningful benefits to our people, clients and communities. Our goal is to be recognised as an employer of choice for all, irrespective of gender, ethnicity, generation, flexible work status, family circumstances, sexual orientation or disability. Further info can be found on our website. We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.

Manager/Senior Manager - Operating Model Specialist

Datavant

Datavant is a data logistics company for healthcare whose products and solutions enable organizations to move and connect data securely. We are a data logistics company for healthcare whose products and solutions enable organizations to move and connect data securely. Datavant has a network of networks consisting of thousands of organizations, more than 70,000 hospitals and clinics, 70% of the 100 largest health systems, and an ecosystem of 500+ real-world data partners.
By joining Datavant today, you’re stepping onto a highly collaborative, remote-first team that is passionate about creating transformative change in healthcare. We hire for three traits: we want people who are smart, nice, and get things done. We invest in our people and believe in hiring for high-potential and humble individuals who can rapidly grow their responsibilities as the company scales. Datavant is a distributed, remote-first team, and we empower Datavanters to shape their working environment in a way that suits their needs.
As a leader within the larger Information Security organization, your mission is to help lead your portion of GRC to the next level of evolution at Datavant, using a dual focus on delivering high-quality service for our internal stakeholders, as well as “automating away all the boring stuff” about your team’s jobs. This type of mission has very rarely been done on most GRC teams. In particular, most of the tasks for the Infosec Compliance jobs are heavily manual, which means excessive toil, potential mistakes, longer SLAs, which can result in burnout for hardworking practitioners in these types of roles. But no more. We’ve already started down this path, but we want you to help lead it to the finish line. How will you be able to make GRC history?
You will:
<ul>
<li>Lead a team of security and compliance professionals, delivering on our compliance programs and customer assurance activities with a focus on innovative automated processes</li>
<li>Set and reinforce strategic direction, execute audit and compliance roadmaps, monitor progress, coordinate improvement efforts internally and externally, and assess process-improvement effectiveness</li>
<li>Ensure the team completes their process mapping for each role, with edge cases, so that the how-to information is centrally available for review and knowledge transfer;</li>
<li>Ensure the team delivers usable, updated requirements to their automation partners;</li>
<li>Monitor the team for proper testing and re-testing of any process improvements and automation as needed;</li>
<li>Challenge the team to devise meaningful ways to measure their success and blockers in each of their functions; then, publish those and use them to make iterative improvements to your programs</li>
<li>Establish a baseline and publish a monthly NPS for all functions you manage;</li>
<li>Hold the team accountable for keeping their OKR, epic, and other project documentation up-to-date</li>
<li>Coach your team, holding them accountable for continuous improvement, and provide clarity and mentorship on how they will get to the next steps in their careers</li>
<li>Stay apprised on industry standards and regulations for security and compliance</li>
<li>Communicate effectively and regularly with internal teams and customers about security-compliance practices.</li>
<li>If you’ve ever wished you could uplevel these jobs and elevate the practitioners to work on more interesting and impactful projects within your company, this is that opportunity.</li>
</ul>
What you will bring to the table: 
<ul>
<li>5+ years experience helping organizations build their security-compliance programs based on control and privacy frameworks, such as SOC 2, ISO 27001, HIPAA, PCI, HITRUST, NIST 800-53, FedRAMP, etc.</li>
<li>Minimum 3 years successfully leading any GRC team and function</li>
<li>Proven examples of technical improvements to manual, non-technical GRC processes you’ve managed</li>
<li>Excellent communicator and mentor for different personalities, audiences, and learning styles within GRC, the greater Security org, the Engineering org, our business units, and customers</li>
<li>Talent for debugging process and people problems, and helping to change the course of the company for the better</li>
</ul>
Bonus points if:
<ul>
<li>You’ve written some code to achieve any of the above points (we love demos!)</li>
<li>You have a formal process-reengineering background</li>
</ul>
We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
Our compensation philosophy is to be externally competitive, internally fair, and not win or lose on compensation. Salary ranges for this position are developed with the support of benchmarks and industry best practices. 
We’re building a high-growth, high-autonomy culture. We rely less on job titles and more on cultivating an environment where anyone can contribute, the best ideas win, and personal growth is driven by expanding impact. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated <a href="https://infosec-jobs.com/salaries/" rel="noopener noreferrer nofollow ugc" target="_blank">salary</a> range for this role is  $175,000- $230,000.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your responses will beanonymous and used to help us identify areas of improvement in our recruitment process. (We can only see aggregate responses, not individual responses. In fact, we aren’t even able to see if you’ve responded or not.) Responding is your choice and it will not be used in any way in our hiring process.

Senior Manager, Infosec Compliance

Starling Bank

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.Hybrid WorkingWe have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager. About the RoleWe are seeking a highly motivated and experienced Vulnerability Manager to lead a growing vulnerability management team. A successful candidate will work with the team to analyse emerging vulnerabilities provided by threat intelligence sources and penetration testing. The vulnerability manager will collaborate with various technology and engineering teams to share vulnerability findings, provide guidance, and assist through the remediation process. This person will help present this information in a simple digestible format, and coordinate remediation and mitigation efforts with teams across remote and office locations. There will be opportunities to guide continual improvement of the vulnerability management process.Responsibilities<ul> <li>Lead a team of information security professionals to:</li> <ul> <li>Assess, investigate and provide guidance on emerging vulnerabilities, incorporating information from threat intelligence sources, internal software and infrastructure scans.</li> <li>Collate and prioritise applicable vulnerabilities based on Starling Bank’s environmental factors and risk frameworks</li> <li>Collaborate with relevant technology (security, engineering, workplace technology, data, infrastructure) teams to ensure resolution of findings within agreed timeframes.</li> <li>Track and report on progress of mitigations/resolutions to relevant audiences</li> </ul> <li>Identify trends and themes in issues which occur and work collaboratively with wider teams to develop process and procedure improvements. </li> </ul><ul> <li>Understand the assets and/or applications at risk from a vulnerability and be able to articulate the potential threat to the Bank in a way anyone in the business could understand.</li> <li>Alignment of risk assessment approach for vulnerabilities to the Bank's risk appetite, operational and information risk frameworks.</li> <li>Promote vulnerability management standards, procedures &amp; guidelines, and best practices outside the security functions.</li> <li>Drive continuous improvement of the vulnerability management approach to ensure prioritisation of tasks is continually effective and mitigating risk to the Bank ongoing.</li> <li>Contribute to the development and enhancement of the Bank’s information risk framework.</li> </ul>Requirements<ul><ul> <li>Experience in a similar role leading, developing and motivating a team of subject matter experts</li> <li>Strong written and verbal communication skills to effectively collaborate with cross-functional teams and stakeholders</li> <li>Capability to understand the bigger picture while effectively managing details</li> <li>Ability and willingness to learn new technologies and adapt to evolving security landscapes</li> <li>Practical experience in <a href="https://infosec-jobs.com/insights/vulnerability-management-explained/" rel="noopener noreferrer nofollow ugc" target="_blank">Vulnerability Management</a> fields, including:</li> <ul> <li>Endpoint Vulnerability Scanning</li> <li>Vulnerability Intelligence</li> <li>AppSec Vulnerability Management</li> <li>Vulnerability Management of <a href="https://infosec-jobs.com/insights/cloud-explained/" rel="noopener noreferrer nofollow ugc" target="_blank">cloud</a> native workloads</li> <li>External Attack Surface Management</li> </ul> <li>Technical knowledge in the following areas is desirable:</li> <ul> <li>Cloud (AWS, GCP)</li> <li>Containers</li> <li>MacOS and Windows</li> <li>Data analysis and SQL</li> </ul> </ul></ul>Interview process<ul> <li>Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:</li> <ul> <li>Introductory video call - ~45 minutes</li> <li>Technical video interview - ~1.5 hours</li> <li>Final Interview ~45 minutes</li> </ul> </ul>Interview processInterviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:<ul> <li>Introductory video call - ~45 minutes</li> <li>Technical video interview - ~1.5 hours</li> <li>Final Interview ~45 minutes</li> </ul>Benefits<ul> <li>33 days holiday (including public holidays, which you can take when it works best for you)</li> <li>An extra day’s holiday for your birthday</li> <li>Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off</li> <li>16 hours paid volunteering time a year</li> <li>Salary sacrifice, company enhanced pension scheme</li> <li>Life insurance at 4x your <a href="https://infosec-jobs.com/salaries/" rel="noopener noreferrer nofollow ugc" target="_blank">salary</a> &amp; group income protection</li> <li>Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&amp;Mrs Smith and Peloton</li> <li>Generous family-friendly policies</li> <li>Incentives refer a friend scheme</li> <li>Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks</li> <li>Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing</li> </ul>About usYou may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway. We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.Starling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity &amp; inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice.By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

Information Security Lead - Vulnerability Management

Job Summary The SRE will be responsible for designing, implementing, and optimizing the infra-structure, tools and environment for Finance Data Repository (FDR). The position will involve working closely with Architects and Engineers on a day-to-day basis.  JOB DESCRIPTION Role and Responsibilities·        Configure, and maintain Databricks clusters and workspaces·        Implement and manage access controls and security policies to protect data·        Provide technical support to Databricks engineers &amp; other users, including troubleshooting and issue resolution·        Collaborate with data engineers to integrate Databricks with other data sources, distribution points·        Implement and enforce security policies, access controls, and encryption mechanisms·        Optimize cluster configurations for performance and cost-effectiveness·        Monitor and manage auto-scaling to ensure resources are allocated efficiently·        Monitor cluster performance, resource utilization, and troubleshoot issues to ensure optimal performance·        Perform configuration management, operations using Terraform (Infra As Code)·        Define DevSecOps strategy for Platform and application·        Evaluate the deployment CICD pipelines and apply techniques to eliminate failed attempts and troubleshoot problems·        Set up a highly automated, easy-to-use DevSecOps pipeline for data workload to meet the necessary enterprise and industry standards Requirements·        Strong background in Databricks implementation, with experience architecting complex data systems in large-scale environments·        Experience in successful delivery of complex data related projects end to end.·        Experience in Agile and DevSecOps delivery, quality practices, techniques and tools required data platforms·        Experience with cloud-based technologies·        Experience with JIRA, Confluence, Github, Bitbucket and other similar tools About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Senior Data Architect - IN (Databricks & DevSecOps)

As a Data Architect, you are naturally passionate about technology and feel driven to keep up with market evolution. You will play an active role in delivering modern data solutions for clients including data ingestion/data pipeline design and implementation, data warehouse &amp; data lake architectures, cognitive computing and cloud services. You are enthusiastic about all things data, have strong problem-solving and analytical skills, are tech savvy and have a solid understanding of software development.   In this role you will help to grow the Rackspace Data Practice.  You will be an expert in the region and support the delivery of our data projects on Azure. As the local expert you’ll also be involved in presenting to customers at events and promoting our capabilities to Azure. With a large Azure data team of over 150 people in the region it is also an opportunity to mentor and shape the data practice during our growth phase.  More generally, Data Architects are the cornerstone of our delivery success, overseeing our most strategic accounts. They are empowered to make key delivery decisions and work closely with technical resources as well as our Engagement/Project Managers to ensure our customers experience successful outcomes.    The Data Architect needs to understand client's business and technology requirements within their domain, identify gaps, areas of opportunity, and design future state improvements and lead the team of data engineers and data analysts to deliver these with high quality and customer satisfaction<h3>Key Requirements</h3><ul><ul><li>5+ years' experience leading engagements from design to implementation of creative data solutions leveraging the latest in Spark based modern data platforms on public cloud </li><li>At least 2 full lifecycle data platform deployments on Azure using first party services for Data and Analytics. </li><li>Extensive experience with following technologies; Azure Data Factory, Azure Synapse Analytics, Azure Databricks, </li><li>Extensive experience of Azure foundation and cloud engineering concepts including network, security, cost estimation, common IaaS and PaaS services and monitoring.</li><li>Strong Spark, SQL, Data Modeling, Data lakehouse concepts. </li><li>Programming / scripting experience using python and scala.</li><li>5+ years' experience architecting solutions for optimal extraction, transformation and loading of data from a wide variety of traditional and non-traditional sources such as structured, unstructured, and semi-structured using SQL, NoSQL and data pipelines for real-time, streaming, batch and on-demand workloads </li><li>3+ years' experience with analytics/data management strategy formulation, architectural blueprinting and effort estimation of analytics </li><li>3+ years working in cloud or multi-server complex environments.  Extensive experience with Azure is required. </li><li>Ability to simplify complex technical concepts into an easy-to-understand non-technical language to facilitate, communicate and interact with executives and business stakeholders </li><li>Ability to deal with ambiguity by making the appropriate decisions considering the relative costs and benefits of potential actions.   </li><li>Experience with Agile development methods in data-oriented projects </li><li>Experience with Dashboarding and Reporting Tools used in the industry (Tableau, Power BI, Qlik, etc.) </li><li>Certifications in architecture, data engineering and development from Azure is preferred </li><li>Knowledge of software configuration management environments and tools such as JIRA, Git, Jenkins, TFS, Shell, PowerShell, Bitbucket.</li></ul></ul><h3>Data Specialisation</h3><ul><ul><li>Lead, define and implement end-to-end modern data platforms on public cloud using 1st party services in support of analytics and AI use cases </li><li>Collaborate with enterprise architects, data architects, ETL developers &amp; engineers, data scientists, and information designers to lead identification and definition of required data structures, formats, pipelines, metadata, and workload orchestration capabilities </li><li>Address aspects such as data privacy &amp; security, data ingestion &amp; processing, data storage &amp; compute, analytical &amp; operational consumption, data modeling, data virtualization, self-service data preparation &amp; analytics, AI enablement, and API integrations </li><li>Be the technical liaison between customers and engineering teams </li><li>Be a big data evangelist by educating a variety of customers on the value of cloud and data services </li></ul></ul><h3>General Consultancy</h3><ul><ul><li>Present recommendations to clients using both written deliverables and face-to-face discussions </li><li>Develop deep relationships with clients and act as the single point of contact for client executives on data engagements </li><li>Directly collaborate with the sales team to formulate and execute a sales strategy to facilitate the adoption of Azure data offerings. </li><li>Lead the professional services elements of relevant data proposals and RFP/RFI responses, including scope, effort, pricing models and SOW development.   </li><li>Guide customers during big data and cloud adoption by: </li><li>Understanding drivers of technology change </li><li>Building business cases to undertake technology change </li><li>Lead discovery sessions with stakeholders, including - interviews, document analysis, requirements workshops, surveys, client on-site visits, business process descriptions, use cases, scenarios, and data analysis for technology change </li><li>Identify gaps in customer maturity and capabilities in relation to their data strategy. </li><li>Identify areas of opportunity, and recommend future state improvements  </li><li>Work with Engagement / Project Managers to plan the delivery of data projects, including budget, delivery resources, partner engagement, schedules and responsibilities. </li><li>Accountable for the successful outcome of data and related engagements from both a delivery (schedule, deliverables etc.) and commercial (revenue realization, budget etc.) perspective. </li><li>Lead the effort to find creative approaches to problem solving and identify, mitigate, or escalate delivery risks and issues.</li><li>Based In Germany</li><li>#LI-JB2</li><li>#LI-Remote</li></ul></ul>#LI-JB2#LI-RemoteAbout Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Germany

Azure Data Architect

Job Summary The Data Engineer will be responsible for building the data pipeline, transformation and operation for Finance Data Repository (FDR). The position will involve working closely with Architects and the delivery lead on a day-to-day basis.  JOB DESCRIPTION Role and ResponsibilitiesAnalyze and organize raw data Design, build and maintain batch or real-time data pipelines Prepare data based on standardization, transformation and integration requirements Develop ETL (extract, transform, load) processes to help extract and manipulate data from multiple sources Build standardized pipeline in collaboration with DevSecOps team and architects Build reusable components Explore ways to maintain data quality and reliability·       Use agile software development processes to make iterative improvements to data pipeline·       Build data pipelines that clean, transform, and aggregate data from disparate sources·       Ingest data from disparate sources with varying integration mechanism such as RDBMS, API, Events, etc.Leverage data controls to maintain data privacy, security, compliance, and quality for allocated areas of ownershipRequirementsPrevious experience as a data engineer for at least 8 years Technical expertise with data models, data sourcing, target to source mapping Advanced SQL skills and experience with relational databases and database design Knowledge of programming languages  - Python, pyspark, SQL .Hands-on experience with database design . Hands-on experience in Azure Databricks, ADLS, and other Azure technologies  About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Data Engineer - IN (Databricks & SQL)

Visual Analytics Specialist II – IN Job Profile Summary :Analyzes business problems and issues using data from internal and external sources to provide insight to decision-makers. Identifies and interprets trends and patterns in datasets to locate influences. Constructs forecasts, recommendations based on business data and market knowledge. Generates ad hoc reports and regular datasets or report information for end-users using system tools and database or data warehouse queries and scripts. Integrates data from multiple sources to produce requested or required data elements. May create specifications for reports based on business requests. Determines how tables relate to each other and how fields interact within the tables for a relational model. May include company-wide, web-enabled <a href="http://solutions.POLICY" rel="noopener noreferrer nofollow ugc" target="_blank">solutions.POLICY</a> COMPLIANCE: Responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed.Key Responsibilities•Contributes to solution of straightforward business problems regarding operations, products, services or customers. •Analyzes information, asks questions and checks for understanding using standard procedures within the job family. •Applies acquired skills and experience to complete moderately complex, but routine tasks. •Continues to develop expertise. •-visual analysis for stakeholders •-adhoc reporting •-requirements gathering •-provide recommendations to business leadersKnowledge• Impacts own team and other teams whose work activities are closely related. May suggest • improvements to existing processes and solutions to improve the efficiency of the team. •Works on problems of moderate scope where analysis of data requires evaluation of identifiable factors. •Demonstrates good judgment in selecting methods and techniques for obtaining solutions. •Exercises judgment within defined procedures and practices to determine appropriate actions or to recommend alternative resolutions. •Working knowledge of principles and methods within own job family/discipline. •Working knowledge of the company, products, services and customers. •Understands key drivers of success in functional area and uses this understanding to accomplish own work. •Strong skills in understanding, manipulating, and analyzing data, and who can facilitate data driven decisions. •Ability to drive interactive business intelligence and reports that encourage business literacy, curiosity, and meaningful optimizations. •Strong spreadsheet skillset: Advanced Excel proficiency is a requirement. Strong working knowledge of BI tools such as Qlik, Tableau and/or Looker. •Experience with self-service data processing tools (SQL, R, Python) and/or cloud-based data processing tools. Flexible, able to persevere in a fast-paced work environment, and willing to seek new ways to look at data. •Understanding of statistical principles and concepts. •Experience working with subscription-oriented datasets. •Experience communicating data driven insights to senior management. An ability to verbally communicate highly technical concepts to, at times, non-technical audiences. Agile experience a must, sAFE a plus.About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Visual Analytics Specialist II – IN (R-19326)

Acronis

Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for a Tier 3 QA Engineer who is ready to join our mission in creating a #CyberFit future!
In this role you will be responsible for verifying product functionality based on Customer reports, including designing test scenarios &amp; running these tests, creating environments, analyzing test results, and preparing reports on the defects to the development/product team. In addition, you will participate in pre-release testing - conducting internal user acceptance testing prior to releases.
Every member of our “A-Team” has an instrumental role and impact on the success of Acronis’ innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.
WHAT YOU'LL DO
<ul>
<li>Analyze Customers' issues, investigate root causes;</li>
<li>Identify test conditions, design test cases, plan testing activities;</li>
<li>Maintain and design complex test environments required for tests execution;</li>
<li>Execute test cases according to the described scenarios (Customer cases);</li>
<li>Work with logs &amp; diagnostic information using appropriate techniques &amp; tools;</li>
<li>Analyze test results, logs &amp; prepare reports to the development teams;</li>
<li>Log &amp; document bugs in the tracking system (Jira), verify bugs;</li>
<li>Participate in building of virtual testing framework;</li>
<li>Execute exploratory testing &amp; User Acceptance Testing (UAT);</li>
<li>Collect comprehensive &amp; relevant data for bug investigation;</li>
<li>Work with R&amp;D, Support, Product, and other departments on technical questions &amp; user scenarios.</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)
<ul>
<li>Bachelor’s degree in Computer Science or Engineering;</li>
<li>2+ years of experience as a QA Tester (Manual) or System Administrator or in a related field;</li>
<li>Pre-Intermediate level of English (ability to read documentation &amp; write simple texts) or higher;</li>
<li>Familiarity with any Virtualization system (VMWare ESXi, MS Hyper-V, oVirt, KVM);</li>
<li>Strong skills of basic Windows/Linux system operations, including software installation, network configuration, general troubleshooting;</li>
<li>Knowledge of various operating systems: MS Windows (including corporate versions) and Linux distributions;</li>
<li>Hands-on experience with GUI, and CLI;</li>
<li>Experience in testing or support of endpoint security solutions;</li>
<li>Experience in investigating and troubleshooting performance related incidents with built-in and 3rd-party tools.</li>
<li>Understanding of User Experience;</li>
<li>Understanding of common software failures &amp; faults;</li>
<li>Attention to details;</li>
<li>Strong analytical &amp; problem solving skills;</li>
<li>Time-management skills (SLA);</li>
<li>Strong multitasking;</li>
<li>Ability to work autonomously &amp; in a team.</li>
</ul>
Would be considered plus if you have
<ul>
<li>MacOS experience;</li>
<li>Cybersecurity analyst's skills;</li>
<li>Scripting skills (e.g. JavaScript, Python, PowerShell, etc.).</li>
</ul>
*Please submit your resume and application in English
WHO WE ARE
Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution. This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.
Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
#LI-LD1

Belgrade

Tier 3 QA Engineer

OverviewYou will be part of a team designing, automating, and deploying services on behalf of our customers to the cloud in a way that allows these services to automatically heal themselves if things go south. We have deep experience applying cloud architecture techniques in virtually every industry. Every week is different and the problems you will be challenged to solve are constantly evolving. We build solutions using infrastructure-as-code so our customers can refine and reuse these processes again and again - all without having to come back to us for additional deployments. Key Responsibilities:Create well-designed, documented, and tested software features that meet customer requirements.Identify and address product bugs, deficiencies, and performance bottlenecks.Participate in an agile delivery team, helping to ensure the technical quality of the features delivered across the team, including documentation, testing strategies, and code.Help determine technical feasibility and solutions for business requirements.Remain up-to-date on emerging technologies and architecture and propose ways to use them in current and upcoming projects.Leverage technical knowledge to cut scope while maintaining or achieving the overall goals of the product.Leverage technical knowledge to improve the quality and efficiency of product applications and tools.Willingness to travel to client locations and deliver professional services Basic Qualifications:Experience developing software in GCP, AWS, or Azure5+ yrs experience developing applications in Java3+ years required with at least one other programming language such as <a href="http://node.js/" rel="noopener noreferrer nofollow ugc" target="_blank">Node.js</a>, Scala, Python, Go, C#, Typescript, Ruby.Experience with relational databases, including designing complex schemas and queries.Strong SQL knowledgeExperience developing within distributed systems or a microservice based architecture.Strong verbal and written communication skills for documenting workflows, tools, or complex areas of a codebase.Ability to thrive in a fast-paced environment and multi-task efficiently.Strong analytical and troubleshooting skills.3+ years of experience as a technical specialist in Customer-facing rolesExperience with Agile development methodologies.Experience with Continuous Integration and Continuous Delivery (CI/CD)Preferred Qualifications:Experience withØ  GCPØ  Apache CassandraØ  Google SpannerØ  Building applications with GoLangØ  Building applications using Container (e.g. Docker, k8s) and serverless technologiesØ  Cloud CertificationsØ  Good exposure to Agile software development and DevOps practices such as Infrastructure as Code (IaC), Continuous Integration and automated deploymentØ  Exposure to Continuous Integration (CI) tools (e.g. Jenkins)Ø  Strong practical application development experience on Linux and Windows-based systemsØ  Experience working directly with customers, partners or third-party developers.About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Gurugram

Senior cloud software Engineer Java - GCP + Cassandra

Acronis is a world leader in cyber protection—empowering people with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for a Content Marketing Creator who is ready to join our mission of creating a #CyberFit future! 
We’re looking for someone who can bring a creative “spark” to the team in advocating for our products and solutions while solving our customer’s problems and challenges. As a Content Marketing Creator on our Product &amp; Solutions Marketing team, you will work closely with the Director of Solutions and Content Marketing as a strong contributor to promote our products and solutions. You will work across a team of product, solutions, and content marketers, and be responsible for creating content targeting our service provider, corporate, and home office segments, as well as supporting our marketing campaigns. You will craft unique content about cybersecurity and collaborate with a global team of cybersecurity experts to demonstrate our thought leadership, market vision, and cybersecurity expertise.
Every member of our “A-Team” has an instrumental role and impact on the success of Acronis’ innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.
WHAT YOU'LL DO 
<ul>
<li>Create content across all content formats, including articles, press releases, presentations, videos, e-books, sales tools, blogs, websites, microsites, and campaign materials</li>
<li>Maintain content marketing calendar and library</li>
<li>Measure content marketing performance, and have an attitude and focus on continuous improvement</li>
<li>Participate in content ideation and planning for marketing campaigns focused on lead generation and thought leadership</li>
<li>Have the ability to stretch beyond content creation, to serve as a solutions marketer and program execution resource</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)  

<ul>
<li>5+ years of content creation experience in well-established companies, preferably in cybersecurity or a related space</li>
<li>Excellent skills: writing and editing, with experience working with style guides, including AP Style</li>
<li>Content marketing. Relevant experience and SAAS experience</li>
<li>Knowledge of: SEO, digital marketing, and conversion optimization best practices</li>
<li>Proficiency. Experience with content management systems (CMS)</li>
<li>Creativity. Ability to turn technical product stories into engaging messaging/narratives/stories. Demonstrated creativity with respect to solutions messaging and storytelling via creative, interesting, engaging content</li>
<li>Ability to manage in the global, high-tech market reality. You can balance competing priorities and deadlines with discipline, taking phased approaches, attention to detail, and experience operating in fast-paced environments</li>
<li>Domain knowledge. Experience working for a growing, global technology company preferably in cybersecurity or adjacent markets, in B2B/B2B2C SaaS-based solutions, and working within complex channel environments including service providers</li>
<li>Interpersonal acumen. Self-motivated, driven, and able to work with minimal supervision by bringing passion and a sense of ownership not just of teams and tasks – but of outcomes</li>
<li>Flexibility. We’re a rapidly growing and expanding company. You’ll need to have some amount of startup DNA to think on your feet, see changes as possible opportunities, and be open to occasional international travel – though expected at less than 10%</li>
<li>Education. Bachelor’s degree in creative writing, marketing, English, communications, journalism, or similar field preferred</li>
<li>Strong written and verbal communication and interpersonal skills </li>
<li>Outstanding organizational, problem-solving, and multi-tasking skills </li>
<li>Team-player and positive attitude, eager to do more and help out, views challenging situations as opportunities  </li>
<li>Self-motivated, proactive, and able to work with minimal supervision </li>
<li>Passion and commitment to succeed by working hard and never giving up</li>
</ul>
*Please submit your resume and application in English 
WHO WE ARE 
Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution.  This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost. 
Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in over 45 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.  
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities in which we live. Mutual trust, respect, personal achievement, individual leadership, and a belief that we can contribute to the world everyday are the cornerstones of the Acronis Team. 
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances. 

#LI-MC1

Burlington

Content Marketing Creator

About the Role:We are seeking a highly skilled and experienced Senior Big Data Engineer to join our dynamic team. The ideal candidate will have a strong background in developing batch processing systems, with extensive experience in Oozie, the Apache Hadoop ecosystem, Airflow, and a solid understanding of public cloud technologies, especially GCP.  This role involves working in a remote environment, requiring excellent communication skills and the ability to solve complex problems independently and creatively.<h3>What you will be doing: </h3><ul><ul><li>Develop scalable and robust code for batch processing systems. This includes working with technologies like Hadoop, Oozie, Pig, Hive, Map Reduce, Spark (Java), Python, Hbase</li><li>Develop, Manage and optimize data workflows using Oozie and Airflow within the Apache Hadoop ecosystem </li><li>Leverage GCP for scalable big data processing and storage solutions</li><li>Implementing automation/DevOps best practices for CI/CD, IaC, etc.</li></ul></ul><h3>Requirements:</h3><ul><ul><li>Experience with GCP managed services and understanding of cloud-based batch processing systems are critical.</li><li>Proficiency in Oozie, Airflow, Map Reduce, Java</li><li>Strong programming skills with Java (specifically Spark), Python, Pig, and SQL</li><li>Expertise in public cloud services, particularly in GCP.</li><li>Proficiency in the Apache Hadoop ecosystem with Oozie, Pig, Hive, Map Reduce</li><li>Familiarity with BigTable and Redis</li><li>Experienced in Infrastructure and Applied DevOps principles in daily work. Utilize tools for continuous integration and continuous deployment (CI/CD), and Infrastructure as Code (IaC) like Terraform to automate and improve development and release processes.</li><li>Ability to tackle complex challenges and devise effective solutions. Use critical thinking to approach problems from various angles and propose innovative solutions.</li><li>Worked effectively in a remote setting, maintaining strong written and verbal communication skills. Collaborate with team members and stakeholders, ensuring clear understanding of technical requirements and project goals.</li><li>Proven experience in engineering batch processing systems at scale.</li><li>Hands-on experience in public cloud platforms, particularly GCP. Additional experience with other cloud technologies is advantageous.</li></ul></ul><h3>Must Have: </h3><ul><ul><li>Google Associate Cloud Engineer Certification or other Google Cloud Professional level certification</li><li>10+ years of experience in customer-facing software/technology or consulting</li><li>5+ years of experience with “on-premises to cloud” migrations or IT transformations</li><li>5+ years of experience building, and operating solutions built on GCP (ideally) or AWS/Azure</li><li>Technical degree: Computer Science, software engineering or related</li></ul></ul>About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Sr Big Data Engineer Airflow and Oozie (GCP)

Citi Overview Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Citi enables clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations &amp; Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.The Team:The Chief Information Security Office (CISO) is responsible for looking after the cyber security of all of Citi’s technical assets. It has several new and exciting programmes utilizing cutting edge cloud and container technologies, with a view to ensuring that our cyber security is best in class and offers reassurance to our wider business lines and clients alike.The Job:This is a great opportunity to join in a role that sits within the Secrets Engineering team, which is responsible for ensuring, maintaining, and improving the security of our internal platforms. You will be responsible for engineering secure secrets management solutions by managing and enabling different feature sets of HashiCorp Vault paving the path for Secure Secrets introduction, solving Secret Zero problems and reducing developer friction by seamless consumption of application secrets in their daily SDLC.Responsibilities:<ul><li>Contributing to the architecture, design, development, test and operational excellence of the Python microservice architecture</li><li>Understanding current secrets offerings and integration points with on-prem and off-prem kubernetes platforms hosted on cloud and classic infrastructure</li><li>Partnering with centralized platform teams, DevOps teams, SecOps teams and the developer community in tackling complex design and engineering problems</li><li>Driving technical advancements to continually improve the security posture within the firm</li><li>Identifying deficiencies and working relentlessly to resolve them</li><li>Building automation workflows using a heterogenous pool of CI/CD tooling</li><li>Working with AWS, GCP, Azure services and HashiCorp where needed</li></ul>Qualifications:<ul><li>5+ years of relevant work experience</li><li>Good oral and written communication skills</li><li>Highly motivated self-starter with excellent interpersonal skills</li><li>Experience designing or consuming HashiCorp Vault solutions or similar Programming</li><li>Experience in Python and associated tooling (Git, IDE’s, Jenkins, Bitbucket etc.)</li><li>Go and Java experience are nice to have</li><li>Experience developing secure microservices using TLS, REST, and OpenAPI</li><li>Knowledge of security best practices in relation to Secrets management a bonus</li><li>Experience with public cloud technologies such as AWS, GCP or Azure</li><li>Experience with DevOps, CI/CD and agile methodologies</li><li>Experience with Configuration management tools, terraform a big plus</li><li>Experience working in a hybrid environment (office/remote) with global teams is a plus</li><li>Good working experience and understanding in the domains of Linux and networking</li></ul>Education:<ul><li>Bachelor’s degree/University degree or equivalent experience</li></ul>------------------------------------------------------Job Family Group: Technology------------------------------------------------------Job Family:Systems &amp; Engineering------------------------------------------------------Time Type:Full time------------------------------------------------------Primary Location:New York New York United States------------------------------------------------------Primary Location Full Time Salary Range:$142,320.00 - $213,480.00In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental &amp; vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.------------------------------------------------------Anticipated Posting Close Date:May 07, 2024------------------------------------------------------Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review <a href="https://www.citigroup.com/citi/accessibility/application-accessibility.htm" rel="noopener noreferrer nofollow ugc" target="_blank">Accessibility at Citi</a>.View the "<a href="https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf" rel="noopener noreferrer nofollow ugc" target="_blank">EEO is the Law</a>" poster. View the <a href="https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf" rel="noopener noreferrer nofollow ugc" target="_blank">EEO is the Law Supplement</a>.View the <a href="http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf" rel="noopener noreferrer nofollow ugc" target="_blank">EEO Policy Statement</a>.View the <a href="https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf" rel="noopener noreferrer nofollow ugc" target="_blank">Pay Transparency Posting</a>

VP Security Software Engineer (Hybrid)

Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for someone who is ready to join our mission in creating a #CyberFit future!
As the Distributor Success Manager you will bring experience in Channel Management and Business development with a focus on Distribution management. You will work as part of the Sales Channel Management organization, acting as an important member of a diverse, global team and managing a portfolio of Distributors. As the DSM you will act as first point of contact and will actively drive and participate in quarterly and annual business planning and execution to obtain business objectives and drive Acronis’ reach and adoption rate through Distributors to the market.
Every member of our “A-Team” has an instrumental role and impact on the success of Acronis’ innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.
WHAT YOU'LL DO:
<ul>
<li>Act as the first and main point of contact for Distributors with regards to executive communication, day-to-day business operations as well as business and technology development within respective business lines.</li>
<li>Build and sustain relationship with key decision makers and operational contacts on Distributors under responsibility</li>
<li>Drive and ensure evangelism and knowledge management on Distributor’s end through rolling out tailored onboarding, training, and enablement programs.</li>
<li>Partner with Distributors on building a Go-to-Market strategy for on-premise and cloud-based solutions and drive engagement through effective annual and quarterly business planning and execution.</li>
<li>Facilitate and drive weekly, monthly and quarterly sales management calls and business reviews with each Distributor category/sales manager following sales process guidance provided.</li>
<li>Secure and expand Acronis share of wallet through adding new logos and leveraging Distributor’s reach in service provider and reseller space.</li>
<li>Work effectively across segments (Consumer, Corp, OEM) and lines of business to maximize partner revenue potential.</li>
<li>Build and orchestrate a virtual cross-functional Account Team to deliver a best-in-class partner experience consisting of Sales Recruiter, Partner Success Manager, Regional Marketing Manager, Solution Engineer, Renewals Account Manager, and Technical Account Manager (if applicable).</li>
<li>Onboard and enable Distributors with Acronis sales and marketing tools and programs.</li>
<li>Align with Distributors for joint activities for new channel recruitment and enablement.</li>
<li>Ensure marketing execution planning and effective management of marketing budgets.</li>
<li>Create, implement, execute and oversee promotional and incentive campaigns through/with Distributor.</li>
<li>Effectively manage performance of individual sellers of Acronis on the Distributor’s sales team.</li>
<li>Evaluate sales performance and proactively address areas of deficiency through performance improvement plans.</li>
<li>Address partner-related issues, sales conflicts and pricing issues in a timely manner</li>
<li>Manage and oversee Distributor sales pipeline and forecast.</li>
<li>Work with sales team to advance opportunities to closure, including Presales and support</li>
<li>Deliver monthly, quarterly and annual Distributor forecast/pipeline and business activity to the Acronis sales management team.</li>
<li>Enter account/opportunity details in SalesForce and provide timely and regular updates including revenue, status, decision makers and next steps</li>
<li>Grow incremental revenue/sales through the management of sales initiatives with Distributor.</li>
<li>Make a territory analysis and planning with Distributor(s) for dedicated geographies to identify top potential partners.</li>
<li>Stay current with latest developments in marketplace and competitor activities.</li>
<li>Enable data-driven decisions through return of investment oversight and analysis.</li>
<li>Drive and ensure compliance with Acronis programs, policies, processes, tools, and standard operating procedures.</li>
<li>Key KPIs for the position: incremental revenue, churn rate (% of partners leaving the program), service provider and reseller reach, Distributors’ enablement status, and Acronis services attach rate.</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)
<ul>
<li>5+ years of total channel sales/development/account management experience</li>
<li>Experience working directly at/with Distributors will be considered an advantage</li>
<li>Bachelor’s degree or equivalent experience</li>
<li>In-depth channel and field sales knowledge with understanding of the cloud market business model</li>
<li>Ability to sell through others and high-energy personality to deliver results</li>
<li>Proven record of success in achieving sales targets, and desire to perform in competitive industry</li>
<li>Solid strategic business development, planning and acumen, along with strong tactical implementation sales skills</li>
<li>Ability to navigate all altitudes within the partner org, from executives, line managers and individual sellers to marketers and specialists</li>
<li>Ability to develop, implement, execute and manage an annual channel partner business plan</li>
<li>Displays exceptional personal and business ethics and moral character</li>
<li>Strong internal customer focus with desire to learn all aspects of the business</li>
<li>Has strong functional, analytical and strategic thinking with project management skills</li>
<li>Leadership skills and ability to describe market trends and develop and lead virtual sales teams.</li>
<li>Experience with Key Performance Indicators (KPI) and return on investment (ROI) oversight will be considered an advantage</li>
<li>Regional travel may be required. Must be willing to travel, up to 50% of the time</li>
<li>Self-motivated with a high level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high-level of accuracy</li>
<li>Team-player with a positive attitude who thrives in a global environment, eager to do more and help out, views challenging situations as opportunities</li>
<li>Comfortable with ambiguity and willingness to adapt to changes in responsibilities and strategies</li>
<li>Strong presentational, communication, interpersonal, organizational, and time management skills</li>
<li>Working knowledge of MS Office and CRM applications (Salesforce)</li>
<li>Passion and commitment to succeed by working hard and never giving up</li>
<li>Business English</li>
</ul>
WHO WE ARE
Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution. This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.
Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
#L1-WC1

Tokyo

Distribution Account Manager - Japan

As a full spectrum integrator, we assist hundreds of companies to realize the value, efficiency, and productivity of the cloud. We take customers on their journey to enable, operate, and innovate using cloud technologies – from migration strategy to operational excellence and immersive transformation.If you like a challenge, you’ll love it here, because we’re solving complex business problems every day, building and promoting great technology solutions that impact our customers’ success. The best part is, we’re committed to you and your growth, both professionally and personally.  OverviewYou will be part of a team designing, automating, and deploying services on behalf of our customers to the cloud in a way that allows these services to automatically heal themselves if things go south. We have deep experience applying cloud architecture techniques in virtually every industry. Every week is different and the problems you will be challenged to solve are constantly evolving. We build solutions using infrastructure-as-code so our customers can refine and reuse these processes again and again - all without having to come back to us for additional deployments.<h3>Key Responsibilities</h3><ul><ul><li>Create well-designed, documented, and tested software features that meet customer requirements.</li><li>Identify and address product bugs, deficiencies, and performance bottlenecks.</li><li>Participate in an agile delivery team, helping to ensure the technical quality of the features delivered across the team, including documentation, testing strategies, and code.</li><li>Help determine technical feasibility and solutions for business requirements.</li><li>Remain up-to-date on emerging technologies and architecture and propose ways to use them in current and upcoming projects.</li><li>Leverage technical knowledge to cut scope while maintaining or achieving the overall goals of the product.</li><li>Leverage technical knowledge to improve the quality and efficiency of product applications and tools.</li><li>Willingness to travel to client locations and deliver professional services</li></ul></ul><h3>Qualifications</h3><ul><ul><li>Experience developing software in GCP, AWS, or Azure</li><li>5+ yrs experience developing applications in Java</li><li>3+ years required with at least one other programming language such as <a href="http://node.js/" rel="noopener noreferrer nofollow ugc" target="_blank">Node.js</a>, Scala, Python, Go, C#, Typescript, Ruby.</li><li>Experience with relational databases, including designing complex schemas and queries.</li><li>Strong SQL knowledge</li><li>Experience developing within distributed systems or a microservice based architecture.</li><li>Strong verbal and written communication skills for documenting workflows, tools, or complex areas of a codebase.</li><li>Ability to thrive in a fast-paced environment and multi-task efficiently.</li><li>Strong analytical and troubleshooting skills.</li><li>3+ years of experience as a technical specialist in Customer-facing roles</li><li>Experience with Agile development methodologies</li><li>Experience with Continuous Integration and Continuous Delivery (CI/CD)</li></ul></ul><h3>Preferred Qualifications</h3><ul><ul><li>Experience with GCP, Apache Cassandra, Google Spanner</li><li>Building applications with GoLang</li><li>Building applications using Container (e.g. Docker, k8s) and serverless technologies</li><li>Cloud Certifications</li><li>Good exposure to Agile software development and DevOps practices such as Infrastructure as Code (IaC), Continuous Integration and automated deployment</li><li>Exposure to Continuous Integration (CI) tools (e.g. Jenkins)</li><li>Strong practical application development experience on Linux and Windows-based systems</li><li>Experience working directly with customers, partners or third-party developers</li></ul></ul>#LI-VM1#LI-Rackspace#Rackspace#Remote#LI-RemoteAbout Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Senior Java Distributed Systems Software Engineer

Acronis is a world leader in cyber protection—empowering people with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for a Solutions Engineer who is ready to join our mission in creating a #CyberFit future!
We are looking for a Senior Solution Engineer who will be an integral part of the entire sales cycle helping to achieve technical wins and to drive the adoption of our solutions and products. You will get a chance to be a key member of the Sales organization, responsible for the design and architecture of Acronis platform solutions.This is a very dynamic role and you will have the option to evolve and take your career to the next level. The ideal candidate would have worked with cloud &amp; security technologies or vendors, consulted or did solution sales, and be passionate about understanding new technologies in cloud computing and security space.
Every member of our “A-Team” has an instrumental role and impact on the success of Acronis’ business, so we are looking for a highly-motivated individual who thrives in a fast-paced and high-volume, work environment. The ideal candidate for this position will not only possess the skills and experience required but will also possess a positive attitude and ability to solve complex problems and work in a fast-paced and rapidly changing environment. And just like every position at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.
WHAT YOU'LL DO
<ul>
<li>Work closely with our sales team as well as other business partners in articulating solutions to our service providers, partners, and end customers</li>
<li>Participate in meetings as an Acronis technology expert, conduct demos and pitch Acronis products and technologies throughout the entire sales cycle and beyond</li>
<li>Engage with our customers, partners, service providers, and internal account teams to execute and coordinate activities to sell Acronis solutions</li>
<li>Analyze prospective partners’ and customers’ business requirements, go to market strategy, security, audit, retention, and other policies associated withprotection or transfer of the data. </li>
<li>Strategic Account Management in collaboration with Acronis Account Managers to influence, develop, and manage sales account strategies</li>
<li>Facilitate and manage customer evaluations, and proof of concept activities for Acronis’ solutions</li>
<li>Perform technical troubleshooting and achieve technical wins during the pre- sales process</li>
<li>Position compelling solutions targeted at solving the customer’s business problems, over and above specific technical requirements, and acting as technical advisor to the customer</li>
<li>Conduct hands-on demonstrations and knowledge transfer of Acronis’ solutions to customers/channel partners</li>
<li>Gather technical requirements, develop cost-effective designs and solutions, and present them in front of our prospects</li>
<li>Develop response to RFIs &amp; RFPs</li>
<li>Analyze prospective partners’ and customers’ business requirements, go to market strategy, security, audit, retention, and other policies associated with protection or transfer of data</li>
<li>Identify needs to integrate MSPs RMM platforms with our Acronis Platform. Assist during the technical integration and work closely with cross-functional and regional teams</li>
<li>Understand complex customer needs and develop innovative solutions</li>
<li>Provide customer and market input to Product Management, Engineering, Customer Service, and other pertinent groups within Acronis</li>
<li>Coach &amp; mentor new hires and Junior Solution Engineers</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)
<ul>
<li>5+ years of experience in a relevant position</li>
<li>Proven experience in a Cyber Security company demonstrating a strong understanding of industry practices and protocols</li>
<li>Relevant experience with data center IT architecture design and Cloud-based applications such as Microsoft 365 and Google Workspace</li>
<li>Backup, Disaster Recovery, and Storage solution design experience</li>
<li>Experience with Hyper-V &amp; VMware Virtualization platforms (other platforms beneficial)</li>
<li>Security experience in one or more of the following areas:- Antivirus / Ransomware Protection- Patch Management- Vulnerability Assessment- EDR/MDR/XDR- Email Security- Data Loss Prevention (DLP)- Network Security</li>
<li>Strong Project Management skills</li>
<li>Comfortable to develop &amp; present business continuity solutions</li>
<li>Strong knowledge of Microsoft Operating Systems (Linux or other operating- systems beneficial)</li>
<li>Technical background in databases like MS SQL, MS Exchange and MS SharePoint; additional knowledge of Oracle, and MariaDB useful</li>
<li>The ability to articulate technical and business value propositions</li>
<li>Knowledge of technologies and product offerings for cloud-based services/solutions of competitors plus knowledge and experience of customerand sales opportunity management practices</li>
<li>Analytical / Interpersonal Skills - Must be a good listener, creative, intuitive, and have the ability to resolve problems in potentially stressful situations</li>
<li>Experience to establish high-level customer relationships and actively working on the customer/reseller/service provider side with the respective interface</li>
<li>Ability to articulate and understand Acronis technologies and the benefits that can be applied with applications of Acronis solution</li>
<li>Being a team player, proactive and dynamic, prepared to engage on social platforms about relevant technical topics</li>
<li>High level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high level of accuracy</li>
<li>Must display effective management of time and resources with strong project management skills.</li>
<li>Must be an articulate, persuasive, and polished oral and written communicator, able to effectively discuss and negotiate around technical issues</li>
<li>Self-motivated, customer-oriented, resourceful, and enthusiastic, showing an entrepreneurial mindset</li>
<li>Passion and commitment</li>
<li>Ability to travel (including international)</li>
<li>BS in computer science, electrical engineering, technical consulting or equivalent experience</li>
<li>Fluent English and Italian</li>
</ul>
WHO WE ARE
Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution. This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.
Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities in which we live. Mutual trust, respect, personal achievement, individual leadership, and a belief that we can contribute to the world everyday are the cornerstones of the Acronis Team.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
#LI-VB1

Milan

Senior Solution Engineer

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