Rackspace

<b>Job Description:</b>  As an L2 AWS Support Engineer, you will be responsible for providing advanced technical support for AWS-based solutions. You will troubleshoot and resolve complex technical issues, including those related to networking, security, and automation.  <b>Key Responsibilities:</b> Develop, manage, and optimize CI/CD pipelines using tools like Jenkins and Opsera. Automate infrastructure provisioning using Terraform and CloudFormation. Administer and optimize key AWS services, including EC2, S3, RDS, Lambda, and IAM. Strengthen security by implementing best practices for IAM, encryption, and network security (VPC, Security Groups, WAF, NACLs, etc.). Design, configure, and maintain AWS networking components such as VPCs, Subnets, Route53, Transit Gateway, and Security Groups. <b>Advanced Troubleshooting:</b> Investigate and resolve issues related to networking (VPC, subnets, security groups) and storage. Analyze and fix application performance issues on AWS infrastructure. <b>Cluster Management:</b>•Create and manage EKS clusters using AWS Management Console, AWS CLI, or Terraform.•Manage Kubernetes resources such as namespaces, deployments, and services.<b>Backup &amp; Recovery:</b> Configure and verify backups, snapshots, and disaster recovery plans. Perform DR drills as per defined procedures. <b>Optimization:</b> Monitor and optimize AWS resource utilization and costs. Suggest improvements for operational efficiency. <b>Technical Skills:</b>        Advanced understanding of AWS core services (EC2, S3, VPC, IAM, Lambda, etc.)        Strong knowledge of AWS automation, scripting (Bash, Python, PowerShell), and CLI.        Experience with AWS CloudFormation and Terraform.        Understanding of AWS security best practices and identity and access management.        Migration and Modernization: Assist with migrating workloads to AWS and modernizing existing infrastructure.       Performance Optimization: Analyze AWS resource usage and identify optimization opportunities.         Cost Optimization: Implement cost-saving measures, such as rightsizing instances and using reserved instances.  <b>   Soft Skills:</b>        Excellent problem-solving and analytical skills.        Strong communication and interpersonal skills.        Ability to work independently and as part of a team.        Customer-focused approach. <b>   Certifications (Preferred):</b>        AWS Certified Solutions Architect - Associate        AWS Certified DevOps Engineer – Professional

India

Gurugram

Job Opportunity : AWS Devops Engineer : Pune

<b> Job Profile Summary</b>Designs, implements and maintains custom Workday integrations using Workday Studio, Core Connectors, and other integration tools. Manages activities related to the integration of the Workday system and related applications into the organization's information systems. Serves as the lead technical resource for the Workday system to include design, changes, configuration, implementation, testing, and documentation. Consults with internal customers and key business stakeholders to confirm requirements, design alternatives, facilitate discussions, and provide final approval.<h3>Career Level Services</h3><ul><ul><li>Requires specialized depth and/or breadth of expertise in own job   discipline or field </li><li>Leads others to solve complex problems </li><li>Works independently, with guidance in only the most complex situations   </li><li>May provide functional leadership to teams or projects </li></ul></ul><h3>Critical Competencies</h3><ul><ul><li>Excellence: Exceeds expectations by consistently demonstrating   accountability, discipline, high performance, and a proven track record of   exceptional results.</li><li>Customer-driven: Prioritizes customer needs and satisfaction through   collaborative and proactive problem-solving, and an unwavering commitment to   customer success.</li><li>Expertise: Possesses deep understanding of customer needs and   continually grows and enhances skills to provide customer-focused solutions.</li><li>Agility: Quickly adapts and responds to dynamic customer needs and   expectations through innovative solutions.</li><li>Compassion: Cultivates a positive and supportive environment to   effectively work together towards a common goal, fostering trust within   Rackspace and with external stakeholders.</li></ul></ul><h3>Key Responsibilities</h3><ul><ul><li>Designs, leads and delivers HR technology Workday solutions that provide a high value for Rackers. </li><li>Leads complex global HR systems projects to drive ease of use, scalability, and value for HR. Identifies issues, challenges, or problems and makes recommended process or technology improvements. </li><li>Defines and manages Tool Release Strategy &amp; Roadmap in Workday. Works collaboratively with IT and to transform, develop and maintain HR tools. Cultivates and manages relationships with key partners (IT, business partners, HR functions, vendors, etc). </li><li>Serves as a thought leader in the area of HR processes and technical solutions. Functions as internal consultant to HR functions to deliver process improvement, tools, tips, etc. and is the subject matter expert (SME) for assigned HR tools. </li><li>Maximizes tool usage for HR and Rackers through on-going communications, training, and marketing. </li><li>Owns and ensures tool-related issue resolution with technical owner (IT, vendor). Bridges the gap between user requests and technical requirements to recommend optimal solutions. </li><li>Creates best practices in regards to collaboration, delivering high value results, and engagement. Builds global teams that deliver results. </li><li>Owns and leads training, testing, governance, support services. Provides leadership to lower level jobs.</li><li> Monitors system integrations within the architecture of Workday</li><li>Provide support for inbound and outbound integrations, changes to existing integrations and developing new integrations.</li><li>Conducting integration tests to ensure integrations function as designed.</li></ul></ul><h3>Knowledge </h3><ul><ul><li>Advanced knowledge of Workday Integrations with the ability to lead in   the design, configuration, testing and deployment of new integrations as well   as maintaining existing integrations</li><li>Advanced knowledge of technology trends and ability to keep informed   about leading edge technologies and their application to HR and HR systems</li></ul></ul><h3>Education &amp; Certifications</h3><ul><ul><li>Bachelor's Degree required, preferably in field related to role. At the manager’s discretion, additional relevant experience may substitute degree requirement</li><li>Workday Integrations Pro Certification (preferred)</li><li>Project Management Professional (PMP®) preferred</li></ul></ul><h3>Experience </h3><ul><ul><li>8 - 11 years of experience in the field of role required</li></ul></ul>

Workday Product Manager IV - Integrations

Leads a program or multiple projects from start to finish in a <b>hybrid role, requiring attendance at our offices in San Antonio</b>. Inspires confidence in the team, senior management, and the business community implementing the solution. Leads efforts to improve existing processes or programs and designs new systems or processes as required. Mentors team members and is viewed as a SME and overall leader on the floor.<h3>Key Responsibilities: </h3><ul><ul><li>Planning and execution of a dedicated program or multiple projects of the highest complexity. </li><li>Reviewing and fully understanding all program/project requirements (business and technical). </li><li>Collaborating with internal stakeholders as well as coordinating across functions, internally and externally, to ensure delivery within scope, budget, and schedule. </li><li>Developing and documenting business processes. </li><li>Evaluating business processes and identifying areas where efficiencies may be gained. </li><li>Developing and implementing solutions to gain efficiencies.</li><li>Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results.</li><li>Customer-driven: Prioritizes customer needs and satisfaction through collaborative and proactive problem-solving, and an unwavering commitment to customer success.</li><li>Expertise: Possesses deep understanding of customer needs and continually grows and enhances skills to provide customer-focused solutions.</li><li>Agility: Quickly adapts and responds to dynamic customer needs and expectations through innovative solutions.</li><li>Compassion: Cultivates a positive and supportive environment to effectively work together towards a common goal, fostering trust within Rackspace and with external stakeholders.</li></ul></ul><h3>Qualifications: </h3><ul><ul><li>8 - 11 years of relevant work experience required</li><li>Bachelor's Degree required, preferably in field related to role. </li><li>Project certification a plus (PMP, Six Sigma, etc.)</li><li>Advanced knowledge of the project lifecycle</li><li>Advanced knowledge of industry competitors, products, trends and technology</li><li>Advanced knowledge of company's objectives and strategies</li><li>Budget Management</li><li>Business Analytics</li><li>Coaching/Counseling</li><li>Defect Management</li><li>Delivery Management</li><li>Financial Acumen</li><li>Jira Software Skills</li><li>Leadership</li><li>Negotiation Skills</li><li>People Management</li><li>Presentation Building</li><li>Public Speaking</li><li>Process Improvement</li><li>Project Management</li><li>Risk Assessment/Management</li><li>Stakeholder Management (external/internal)</li><li>Technical Acumen</li></ul></ul>The following information is required by pay transparency legislation in the following states: CA, CO, HI, NY and WA. This information applies only to individuals working in these states. The anticipated starting pay range for Colorado is: $116,100 - $170,280.The anticipated starting pay range for Hawaii and New York (not including NYC) is: $123,600 - $181,280.The anticipated starting pay range for California, New York City and Washington is: $135,300 - $198,440.Based on eligibility, compensation for the role may include variable compensation in the form of bonus, commissions, or other discretionary payments.These discretionary payments are based on company and/or individual performance and may change at any time.Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on <a href="https://rackspace.jobs/benefits/" rel="noopener noreferrer nofollow ugc" target="_blank">benefits</a> offered is here.#LI-JR1#LI-USA#rackspace

United States

San Antonio

Program Manager IV

<b>Experience: 10+yrs</b>This role is Pune based and all 5 days working from office.<b>A Cloud Service Delivery Manager is responsible for overseeing the entire lifecycle of cloud services within an organization, ensuring smooth delivery, optimal performance, cost efficiency, and compliance with regulations, by designing cloud strategies, managing migrations, monitoring service levels, and collaborating with stakeholders to meet business needs across the cloud environment; acting as the primary point of contact for cloud service issues and driving continuous improvement initiatives.  </b><b>Key responsibilities:  </b><b>Cloud Strategy &amp; Architecture:  </b>Design and optimize cloud architectures based on business requirements.  Evaluate different cloud service providers and select the most suitable options. Develop and implement cloud migration plans to move workloads to the cloud.  <b>Service Delivery Management:  </b>Monitor cloud service performance and ensure adherence to service level agreements (SLAs).  Proactively identify and resolve potential issues before they impact operations.  Manage incident escalation processes and communicate effectively with stakeholders during critical situations.<b>Cost Optimization:  </b>Analyze cloud usage patterns to identify cost-saving opportunities.  Implement cost optimization strategies, such as right-sizing instances and utilizing reserved instances.  Track cloud spending and provide cost reports to stakeholders.  <b>Security &amp; Compliance:  </b>Ensure cloud services comply with relevant security standards and regulations.  Collaborate with security teams to implement appropriate access controls and data encryption mechanisms. <b>Stakeholder Management:  </b>Build and maintain relationships with key stakeholders across the organization, including business owners, IT teams, and cloud service providers  Communicate cloud service updates and changes effectively  Address client concerns and provide timely support  <b>Continuous Improvement:  </b>Identify areas for improvement in cloud service delivery processes  Lead initiatives to optimize cloud operations and drive efficiency  Stay updated on emerging cloud technologies and best practices  <b>Required Skills:  </b>Deep understanding of cloud computing platforms (AWS,)  Expertise in cloud architecture design, deployment, and management  Proven experience in service level agreement (SLA) management  Strong problem-solving and troubleshooting skills  Excellent communication and stakeholder management abilities  Familiarity with ITIL or other service management frameworks  Knowledge of security best practices in cloud environments

AWS Service Delivery Manager - R-21004

Specializes in identifying, developing, and closing opportunities with new or existing customers that deliver incremental profitable growth and positive customer experiences. Owns and develops customer relationships, collaborating with both customers and internal resources to address customer and company priorities. Leverages subject matter experts and provides solutions aligned with business-unit priorities to satisfy customer needs. Responsible for the full sales cycle, from winning new customers to growing share of wallet in targeted existing customers for Rackspace. Utilizes industry knowledge to differentiate Rackspace and to acquire new customers and drive new footprint. Builds deep relationships with strategic customers and prospects, presenting viable IT and business solutions. Utilizes an entrepreneurial mindset to develop a hunting list of target customers aligned with Rackspace's multi- cloud solutions. Engages with C-suite executives, leveraging executive presence and emotional intelligence to understand customer challenges and competitor behavior to translate technology into impactful business solutions. Plans and executes pursuit and win strategies for specified opportunities, leads account reviews, and provides support to ensure successful development and implementation of strategic account plans, all while embodying Rackspace's core values in the sales arena. Higher-levels responsible for large deal business development and retention of strategic new customer acquisitions and high-value existing customers to generate sustainable revenues in line with business objectives.<h3>Career Level Summary</h3><ul><ul><li>Requires working knowledge and experience in own job discipline and broadens capabilities</li><li>Continues to build knowledge of the company, processes and customers</li><li>Performs a range of assignments related to job discipline</li><li>Uses prescribed guidelines or processes in analyzing situations</li><li>Receives a moderate level of guidance and direction</li></ul></ul><h3>Critical Competencies</h3><ul><ul><li>Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results.</li><li>Customer-driven: Prioritizes customer needs and satisfaction through collaborative and proactive problem-solving, and an unwavering commitment to customer success.</li><li>Expertise: Possesses deep understanding of customer needs and continually grows and enhances skills to provide customer-focused solutions.</li><li>Agility: Quickly adapts and responds to dynamic customer needs and expectations through innovative solutions.</li><li>Compassion: Cultivates a positive and supportive environment to effectively work together towards a common goal, fostering trust within Rackspace and with external stakeholders.</li></ul></ul><h3>Key Responsibilities</h3><ul><ul><li>Other Incidental tasks related to the job, as necessary.</li><li>Guides customer satisfaction, account retention and growth by collaborating with customers and internal teams.</li><li>Develops strong relationships with executives and influencers to expand and implement effective, enterprise-wide strategies.</li><li>Owns forecasting and account planning on a monthly/quarterly/annual basis.</li><li>Leads a defined sales process for all Rackspace solutions.</li><li>Cultivates new business opportunities for new and/or existing accounts.</li><li>Meets with qualified leads to better understand customer needs and provide proposals.</li><li>Leads efforts to create proposal for solution to prove value add.</li><li>Leads the negotiation, closure, and documentation of customer renewals for customers.</li><li>Works with Customer Success Manager to invest in higher service levels for a customer with low MRR but high wallet and to identify and pursue opportunities for upgrades, cross-selling, and upselling.</li><li>Creates advocates out of customers by delivering fanatical customer experience and leverages customer advocates to drive additional sales.</li><li>Utilizes and updates CRM tools to track all pertinent account information and sales progress as well as forecast and prioritize to achieve quarterly goals.</li></ul></ul><h3>Knowledge</h3><ul><ul><li>Basic knowledgeable in professional sales training and sales process</li><li>Basic understanding of the processes, procedures and systems used to accomplish the work and familiarity with the broader underlying concepts in own job discipline</li><li>Basic knowledge of Rackspace product portfolio, strategy, competitors, and customers</li></ul></ul><h3>Skills</h3><ul><ul><li>Analytical Skills</li><li>Buying Process Skills</li><li>Client/Customer Service</li><li>Data-driven Decision Making</li><li>Leadership</li><li>Negotiation Skills</li><li>New Account Acquisition Skills</li><li>People Management</li><li>Public Speaking</li><li>Presentation Building</li><li>Quality Assurance</li><li>Sales Lead Generation Skills</li><li>Sales Management</li><li>Sales Operations Management</li></ul></ul><h3>Education</h3><ul><ul><li>High School Diploma or regional equivalent required</li><li>Bachelor's Degree required, preferably in field related to role. At the manager’s discretion, additional relevant experience may substitute degree requirement</li></ul></ul><h3>Experience</h3><ul><ul><li>2 - 4 years of experience in the field of role required</li></ul></ul><h3>Travel</h3><ul><ul><li>Occasional domestic/international travel, less than 50%</li></ul></ul><h3>Disclaimer</h3><ul><ul><li>The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.</li></ul></ul><b>Are you a Racker?</b>Rackers thrive in fast-paced environments built to inspire learning, growing, and innovating.  They are mission-inspired, values-grounded, culture-focused, and dedicated to making a positive impact in everything they do.  Rackers are inherently wired to solve problems and share ideas in small, nimble teams.  As experts in what they do, Rackers are serious about delivering a Fanatical Experience™ to our customers. Rackers are valued members of a winning team on an inspiring mission and we want you to join the Racker family! <b>Why work at Rackspace Technology?</b><i>Find your fanatical</i>. We deliver the best customer experience in the industry to businesses that perform life-saving research, power cities, and feed millions. <i>Come as you are</i>. Cultivating inclusion is not just the right thing to do, it enables us to win. Our Executive Inclusion Council and Racker Resource Groups (RRGs) partner to enable an inclusive workplace and drive initiatives such as Rackspace’s participation in the annual Texas Conference for Women. <i>Satisfy your curiosity</i>. No matter where you are going, we can help you get there. Our internal learning department, Rackspace University®, provides training and development to Rackers – from Microsoft™ certifications to effective leadership training – our goal is to help you grow. <i>Make a difference</i>. At the core of every Racker is a drive to leave the world better than we found it, and we are passionate about giving back to our communities across the globe. While Rackers can leverage paid volunteer time off for any cause, our Rack Gives Back program creates opportunities for Rackers to give their time and talent to others. <i>Live life completely</i>. We offer a well-rounded suite of health and wellness programs that help our Rackers achieve a healthy and balanced lifestyle. So while our Rackers are busy taking care of our customers, we take care of our Rackers.  #LI-Remote #LI-CM1

Sales Executive II - San Antonio, TX

Specializes in identifying, developing, and closing opportunities with new or existing customers that deliver incremental profitable growth and positive customer experiences. Owns and develops customer relationships, collaborating with both customers and internal resources to address customer and company priorities. Leverages subject matter experts and provides solutions aligned with business-unit priorities to satisfy customer needs. Responsible for the full sales cycle, from winning new customers to growing share of wallet in targeted existing customers for Rackspace. Utilizes industry knowledge to differentiate Rackspace and to acquire new customers and drive new footprint. Builds deep relationships with strategic customers and prospects, presenting viable IT and business solutions. Utilizes an entrepreneurial mindset to develop a hunting list of target customers aligned with Rackspace's multi- cloud solutions. Engages with C-suite executives, leveraging executive presence and emotional intelligence to understand customer challenges and competitor behavior to translate technology into impactful business solutions. Plans and executes pursuit and win strategies for specified opportunities, leads account reviews, and provides support to ensure successful development and implementation of strategic account plans, all while embodying Rackspace's core values in the sales arena. Higher-levels responsible for large deal business development and retention of strategic new customer acquisitions and high-value existing customers to generate sustainable revenues in line with business objectives.<h3>Career Level Summary</h3><ul><ul><li>Requires in-depth conceptual and practical knowledge in own job discipline and basic knowledge of related job disciplines</li><li>Solves complex problems</li><li>Works independently, receives minimal guidance</li><li>May lead projects or project steps within a broader project or may have accountability for on-going activities or objectives</li><li>Acts as a resource for colleagues with less experience</li><li>Level at which career may stabilize for many years or until retirement</li></ul></ul><h3>Critical Competencies</h3><ul><ul><li>Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results.</li><li>Customer-driven: Prioritizes customer needs and satisfaction through collaborative and proactive problem-solving, and an unwavering commitment to customer success.</li><li>Expertise: Possesses deep understanding of customer needs and continually grows and enhances skills to provide customer-focused solutions.</li><li>Agility: Quickly adapts and responds to dynamic customer needs and expectations through innovative solutions.</li><li>Compassion: Cultivates a positive and supportive environment to effectively work together towards a common goal, fostering trust within Rackspace and with external stakeholders.</li></ul></ul><h3>Key Responsibilities</h3><ul><ul><li>Other Incidental tasks related to the job, as necessary.</li><li>Guides customer satisfaction, account retention and growth by collaborating with customers and internal teams.</li><li>Develops strong relationships with executives and influencers to expand and implement effective, enterprise-wide strategies.</li><li>Owns forecasting and account planning on a monthly/quarterly/annual basis.</li><li>Leads a defined sales process for all Rackspace solutions.</li><li>Cultivates new business opportunities for new and/or existing accounts.</li><li>Meets with qualified leads to better understand customer needs and provide proposals.</li><li>Leads efforts to create proposal for solution to prove value add.</li><li>Leads the negotiation, closure, and documentation of customer renewals for customers.</li><li>Works with Customer Success Manager to invest in higher service levels for a customer with low MRR but high wallet and to identify and pursue opportunities for upgrades, cross-selling, and upselling.</li><li>Creates advocates out of customers by delivering fanatical customer experience and leverages customer advocates to drive additional sales.</li><li>Utilizes and updates CRM tools to track all pertinent account information and sales progress as well as forecast and prioritize to achieve quarterly goals.</li></ul></ul><h3>Knowledge</h3><ul><ul><li>Intermediate knowledgeable in professional sales training and sales process</li><li>Intermediate understanding of the processes, procedures and systems used to accomplish the work and familiarity with the broader underlying concepts in own job discipline</li><li>Intermediate knowledge of Rackspace product portfolio, strategy, competitors, and customers</li></ul></ul><h3>Skills</h3><ul><ul><li>Analytical Skills</li><li>Buying Process Skills</li><li>Client/Customer Service</li><li>Data-driven Decision Making</li><li>Leadership</li><li>Negotiation Skills</li><li>New Account Acquisition Skills</li><li>People Management</li><li>Public Speaking</li><li>Presentation Building</li><li>Quality Assurance</li><li>Sales Lead Generation Skills</li><li>Sales Management</li><li>Sales Operations Management</li></ul></ul><h3>Education</h3><ul><ul><li>High School Diploma or regional equivalent required</li><li>Bachelor's Degree required, preferably in field related to role. At the manager’s discretion, additional relevant experience may substitute degree requirement</li></ul></ul><h3>Experience</h3><ul><ul><li>5 - 7 years of experience in the field of role required</li></ul></ul><h3>Travel</h3><ul><ul><li>Domestic/international travel required, greater than 50%</li></ul></ul><h3>Disclaimer</h3><ul><ul><li>The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.</li></ul></ul><b>Are you a Racker?</b>Rackers thrive in fast-paced environments built to inspire learning, growing, and innovating.  They are mission-inspired, values-grounded, culture-focused, and dedicated to making a positive impact in everything they do.  Rackers are inherently wired to solve problems and share ideas in small, nimble teams.  As experts in what they do, Rackers are serious about delivering a Fanatical Experience™ to our customers. Rackers are valued members of a winning team on an inspiring mission and we want you to join the Racker family! <b>Why work at Rackspace Technology?</b><i>Find your fanatical</i>. We deliver the best customer experience in the industry to businesses that perform life-saving research, power cities, and feed millions. <i>Come as you are</i>. Cultivating inclusion is not just the right thing to do, it enables us to win. Our Executive Inclusion Council and Racker Resource Groups (RRGs) partner to enable an inclusive workplace and drive initiatives such as Rackspace’s participation in the annual Texas Conference for Women. <i>Satisfy your curiosity</i>. No matter where you are going, we can help you get there. Our internal learning department, Rackspace University®, provides training and development to Rackers – from Microsoft™ certifications to effective leadership training – our goal is to help you grow. <i>Make a difference</i>. At the core of every Racker is a drive to leave the world better than we found it, and we are passionate about giving back to our communities across the globe. While Rackers can leverage paid volunteer time off for any cause, our Rack Gives Back program creates opportunities for Rackers to give their time and talent to others. <i>Live life completely</i>. We offer a well-rounded suite of health and wellness programs that help our Rackers achieve a healthy and balanced lifestyle. So while our Rackers are busy taking care of our customers, we take care of our Rackers.  #LI-Remote #LI-CM1

Dallas

Sales Executive III - San Antonio, TX

<b>Experience: 5-8yrs</b><b>This role is based in Pune and need to be in office all 5 days.</b><b>Job Title: L2 AWS Support Engineer</b> <b>Job Description:</b>  As an L2 AWS Support Engineer, you will be responsible for providing advanced technical support for AWS-based solutions. You will troubleshoot and resolve complex technical issues, including those related to networking, security, and automation.  <b>Key Responsibilities:</b> Develop, manage, and optimize CI/CD pipelines using tools like Jenkins and Opsera. Automate infrastructure provisioning using Terraform and CloudFormation. Administer and optimize key AWS services, including EC2, S3, RDS, Lambda, and IAM. Strengthen security by implementing best practices for IAM, encryption, and network security (VPC, Security Groups, WAF, NACLs, etc.). Design, configure, and maintain AWS networking components such as VPCs, Subnets, Route53, Transit Gateway, and Security Groups.  <b>Advanced Troubleshooting:</b> Investigate and resolve issues related to networking (VPC, subnets, security groups) and storage. Analyze and fix application performance issues on AWS infrastructure. <b>Automation:</b> Develop and maintain scripts for routine tasks using Python, Bash, or AWS CLI. Implement Infrastructure as Code (IaC) using tools like AWS CloudFormation or Terraform. Automate common Kubernetes tasks  <b>Cluster Management: </b>Create and manage EKS clusters using AWS Management Console, AWS CLI, or Terraform. Manage Kubernetes resources such as namespaces, deployments, and services.  <b>Automation:</b> Write and maintain Terraform modules for provisioning EKS clusters and associated resources.  <b>Backup &amp; Recovery:</b> Configure and verify backups, snapshots, and disaster recovery plans. Perform DR drills as per defined procedures. <b>Optimization: </b>Monitor and optimize AWS resource utilization and costs. Suggest improvements for operational efficiency. <b> Support Escalations: </b>Address Level 2 support tickets and provide resolutions for moderately complex      issues. <b>Collaboration: </b>Assist Level 1 engineers with escalations and mentor them as required. Work closely with application teams to deploy and manage services effectively.  <b>Required Skills and Qualifications:</b> <b>Technical Skills:</b>  Advanced understanding of AWS core services (EC2, S3, VPC, IAM, Lambda, etc.)  Strong knowledge of AWS automation, scripting (Bash, Python, PowerShell), and CLI.  Experience with AWS CloudFormation and Terraform.  Understanding of AWS security best practices and identity and access management.   Migration and Modernization: Assist with migrating workloads to AWS and modernizing existing infrastructure.   Performance Optimization: Analyze AWS resource usage and identify optimization opportunities.    Cost Optimization: Implement cost-saving measures, such as rightsizing instances and using reserved instances.  <b>  Soft Skills:</b>   Excellent problem-solving and analytical skills.   Strong communication and interpersonal skills.   Ability to work independently and as part of a team.   Customer-focused approach.  <b>  Certifications (Preferred):</b>   AWS Certified Solutions Architect - Associate   AWS Certified DevOps Engineer – Professional

AWS Devops Support Engineer II - R-21001

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Job Position and Company	Location	Tags	Posted
Job Opportunity : AWS Devops Engineer : Pune at Rackspace	Full Time
Workday Product Manager IV - Integrations at Rackspace	Full Time Consultant Manager
Program Manager IV at Rackspace	Full Time Manager
AWS Service Delivery Manager - R-21004 at Rackspace	Remote Full Time Manager
Sales Executive II - San Antonio, TX at Rackspace	Remote Full Time Manager
Sales Executive III - San Antonio, TX at Rackspace	Remote Full Time Manager
AWS Devops Support Engineer II - R-21001 at Rackspace	Remote Full Time

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