Rackspace

Implements organization's cloud strategy from a technical perspective, including design, planning, integration, maintenance and support of cloud architecture. Supports development and execution of cloud implementation strategy within organization's existing IT infrastructure. May work with stakeholders across organization to evaluate cloud systems and identify appropriate solutions. Responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed.**Must be fluent in English<h3>Key Responsibilities:</h3><ul><ul><li>Other Incidental tasks related to the job, as necessary.</li><li>Create well-designed, documented, and tested software features that meet customer requirements.</li><li>Identify and address product bugs, deficiencies, and performance bottlenecks.</li><li>Working with customers engineering teams on a wide variety of projects</li><li>Writing infrastructure as code (CloudFormation, Terraform)</li><li>Implement automation/DevOps best practices for CI/CD, IaC, Containerization, etc</li><li>Linux/Windows administration, automated deployments, scripting (Bash/PowerShell/Python)</li><li>Collaborate with fellow Rackers and customer key stakeholders to deliver projects, such as implementing Cloud-based technical architectures, executing migrations, and optimizing applications that enable business objectives.</li><li>Serve as a technical advisor and perform troubleshooting to resolve technical challenges for customers.</li></ul></ul><h3>Requirements:</h3><ul><ul><li>Fluent, Bi-lingual (Spanish and English)</li><li>8 – 11 years of experience in the field of role required.</li><li>Generic DevOps Skill Baseline Coding</li><li>Scripting/ Programing language/ Configuration Management/ Container (1 or more at 100 level)</li><li>Continuous Integration / Continuous Deployment</li><li>VCS (Git Based VSC)</li><li>family with commit, branch, merge, review process</li><li>understand pre/post hook</li><li>design/implement branching strategy (e.g., git flow, GitHub flow)</li><li>design/implement group development collaboration process (access control, code review/approval, integration with other CI tools)</li><li>Artifact Repository</li><li>familiar with one of the popular antifactory management tools</li><li>CI/CD tools</li><li>implement CI services (VCS, antifactory repo, build, release)</li><li>Design/implement CI/CD pipeline</li><li>Operating System familiar with Linux or Windows OS</li><li>Cloud Skill Baseline</li><li>Automation</li><li>IaC</li><li>use cloud IaC language to implement cloud resources or operation process</li><li>use orchestration tools to organize IaC code and inject configurations</li><li>CI/CD</li><li>Implement CI services (VSC, Artifacts repo, build service pipeline service)</li><li>implement CI/CD pipeline to build/deploy infrastructure or application</li><li>design/implement best practice CI/CD</li><li>Landing Zone (Multi Account Framework)</li><li>Identity Access Management (IAM)</li><li>Security</li><li>Networking</li><li>Compute (VM, Container platform, Function)</li><li>Virtual Machine workload</li><li>Implement serverless solution for operational purpose</li><li>Data storage, Database</li><li>configuration management</li><li>Secret Management</li><li>Monitoring and Logging</li><li>Message Queues</li><li>Prefer - AWS Certifications</li>Discover your inner Racker: <a href="https://rackspace.jobs/culture/" rel="noopener noreferrer nofollow ugc" target="_blank">Racker Life</a></ul></ul>- Fluent, Bi-lingual (Spanish and English)- Role can work remotely in the states of Ciudad de Mexico, Jalisco, Nuevo Leon, Aguascalientes, Queretaro, Estado de Mexico and Puebla- This opportunity is a permanent remote job, but you need to be based in Mexico at one of the above locations.#LI-JR1#LI-Remote About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Mexico City

Aguascalientes

AWS Cloud Practice Engineer IV

Implements organization's cloud strategy from a technical perspective, including design, planning, integration, maintenance and support of cloud architecture. Supports development and execution of cloud implementation strategy within organization's existing IT infrastructure. May work with stakeholders across organization to evaluate cloud systems and identify appropriate solutions. Responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed.**Must be fluent in English<h3>Key Responsibilities:</h3><ul><ul><li>Other Incidental tasks related to the job, as necessary.</li><li>Create well-designed, documented, and tested software features that meet customer requirements.</li><li>Identify and address product bugs, deficiencies, and performance bottlenecks.</li><li>Working with customers engineering teams on a wide variety of projects</li><li>Writing infrastructure as code (CloudFormation, Terraform)</li><li>Implement automation/DevOps best practices for CI/CD, IaC, Containerization, etc</li><li>Linux/Windows administration, automated deployments, scripting (Bash/PowerShell/Python)</li><li>Collaborate with fellow Rackers and customer key stakeholders to deliver projects, such as implementing Cloud-based technical architectures, executing migrations, and optimizing applications that enable business objectives.</li><li>Serve as a technical advisor and perform troubleshooting to resolve technical challenges for customers.</li></ul></ul><h3>Requirements:</h3><ul><ul><li>Fluent, Bi-lingual (Spanish and English)</li><li>12 – 14 years of experience in the field of role required.</li><li>Generic DevOps Skill Baseline Coding</li><li>Scripting/ Programing language/ Configuration Management/ Container (1 or more at 100 level)</li><li>Continuous Integration / Continuous Deployment</li><li>VCS (Git Based VSC) family with commit, branch, merge, review process</li><li>understand pre/post hook</li><li>design/implement branching strategy (e.g., git flow, GitHub flow)</li><li>design/implement group development collaboration process (access control, code review/approval, integration with other CI tools)</li><li>Artifact Repository</li><li>familiar with one of the popular antifactory management tools</li><li>CI/CD tools</li><li>implement CI services (VCS, antifactory repo, build, release)</li><li>Design/implement CI/CD pipeline</li><li>Operating System familiar with Linux or Windows OS</li><li>Cloud Skill Baseline</li><li>Automation</li><li>IaC</li><li>use cloud IaC language to implement cloud resources or operation process</li><li>use orchestration tools to organize IaC code and inject configurations</li><li>CI/CD</li><li>Implement CI services (VSC, Artifacts repo, build service pipeline service)</li><li>implement CI/CD pipeline to build/deploy infrastructure or application</li><li>design/implement best practice CI/CD</li><li>Landing Zone (Multi Account Framework)</li><li>Identity Access Management (IAM)</li><li>Security</li><li>Networking</li><li>Compute (VM, Container platform, Function)</li><li>Virtual Machine workload</li><li>Implement serverless solution for operational purpose</li><li>Data storage, Database</li><li>configuration management</li><li>Secret Management</li><li>Monitoring and Logging</li><li>Message Queues</li><li>Prefer - AWS Certifications</li>Discover your inner Racker: <a href="https://rackspace.jobs/culture/" rel="noopener noreferrer nofollow ugc" target="_blank">Racker Life</a></ul></ul>- Fluent, Bi-lingual (Spanish and English)- Role can work remotely in the states of Ciudad de Mexico, Jalisco, Nuevo Leon, Aguascalientes, Queretaro, Estado de Mexico and Puebla- This opportunity is a permanent remote job, but you need to be based in Mexico at one of the above locations.#LI-JR1#LI-Remote About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

AWS Cloud Practice Engineer V

Acronis

Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for a Golang Developer to join our mission to create a #CyberFit future and protect all data, applications and systems across any environment. 
We are looking for a Senior Software Developer to develop and enhance Cyber Security, and other Acronis services protecting data and ensuring business continuity in any scenario. We are seeking for an experienced developer who will help us build Cyber Security Platform and enhance tools and applications that are used by thousands of users worldwide.Your primary focus will be on developing resilient and secure solutions that are scalable and maintainable, can handle huge load and big volume of real-time data. You will ensure that these applications are well documented, has a reasonable test coverage and meet the highest industry standards. You will coordinate with the rest of the team working on different layers of the infrastructure. A commitment to collaborative problem solving, sophisticated design, and quality product is essential.
WHAT YOU'LL DO
<ul>
<li>Develop and maintain Cyber Security solutions using Go Lang.</li>
<li>Perform code reviews and integrate security improvements.</li>
<li>Collaborate with the security team to ensure the resilience of the services.</li>
<li>Troubleshoot and resolve issues related to Cyber Security services.</li>
<li>Analyze and optimize the performance of the solutions.</li>
<li>Help your teammates adhere to secure software development practices.</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)
<ul>
<li>5+ years of experience in software development with Go programming language</li>
<li>Experience in Application Security and secure development processes</li>
<li>Willing to review source code created by others and propose how to make it more secure.</li>
<li>Knowledge of software engineering principles (standard algorithms, data structures, multithreading, multiprocessing, web services, REST API)</li>
<li>Experience with build and deployment technologies, CI/CD systems (Jenkins, Git, Bitbucket etc).</li>
<li>Knowledge of database architecture and design</li>
<li>Knowledge of secure software development practices (OWASP SAMM, NIST 800-64, ISO/IEC 27034 etc) would be a plus.</li>
<li>Training and certifications in Secure Software Development, for example by SANS Institute, is a plus.</li>
<li>Fluent English</li>
</ul>
WHO WE ARE
Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments. 
A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses. 
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact. 
 Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances. 
#LI-RK1

Berlin

Senior Backend Developer (Golang) with experience in Application Security

Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for a Partner Marketing Development Manager to join our mission to create a #CyberFit future and protect all data, applications and systems across any environment.
The Partner Marketing Development Manager will help establish Acronis as the preferred cybersecurity, backup, and disaster recovery vendor within the regional partner ecosystem. Will work closely with global and regional marketing resources to adapt campaigns to the local needs of partners, and execute regional lead generation campaigns to support the partner ecosystem, grow Acronis revenue, and help increase product adoption.
 WHAT YOU'LL DO  
<ul>
<li>Help establish Acronis as the preferred cybersecurity, backup, and disaster recovery vendor within the regional partner ecosystem.</li>
<li>Work closely with global and regional marketing resources to adapt campaigns to the local needs of partners.</li>
<li>Work closely with regional sales leadership and partner account managers to support partner marketing needs and partner growth in alignment with sales goals.</li>
<li>Execute regional lead generation campaigns to support the partner ecosystem, grow Acronis revenue, and help increase product adoption.</li>
<li>Support global and regional partner communications to efficiently broadcast key Acronis messaging.</li>
<li>Develop new channel marketing strategies to generate revenue, including nurture campaigns, webinars, tradeshows, lead generating campaigns, email blasts, events, contests, incentives, and more.</li>
<li>Support key regional marketing initiatives by providing reporting, logistics, and operational support, including Marketing Development Funds, Purchase Orders, and marketing collateral localization/translation</li>
</ul>
 WHAT YOU BRING   
<ul>
<li>5 years of relevant working experience. Preferred in B2B IT marketing area and in developing marketing strategies &amp; partners GTM.</li>
<li>Ability to successfully work a hybrid/remote role.</li>
<li>Must be a confident communicator and presenter.</li>
<li>Self-motivated with a positive and professional approach to management.</li>
<li>Exceptional organizational abilities, proactive, reliable, detail oriented, strong multi-tasking, and prioritization abilities in a high frequency environment.</li>
<li>Excellent time-management and organizational skills.</li>
<li>Willingness to travel to partner events and regional sales meetings</li>
<li>Excellent verbal and written communications skills required in both English and Spanish. Portuguese is a bonus.</li>
</ul>
WHO WE ARE 
Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments. 
A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses. 
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact. 
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances. 
#LI-MC1

San Salvador

Partner Marketing Development Manager, Americas

Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for a Cloud Frontline Support Specialist to join our mission to create a #CyberFit future and protect all data, applications and systems across any environment. 
As a Cloud Frontline Support Specialist you will be responsible for supporting MSPs, partners and customers of Acronis, and resolving Acronis Cyber Platform technical incidents with the help of available resources (Knowledge base, public and internal documentation), your own expertise and cooperation with colleagues within Support organization. You will craft solutions and deliver initial product setup, perform initial issue troubleshooting, escalate issues to the next Support level, communicate with MSPs to their complete satisfaction.
WHAT YOU'LL DO
<ul>
<li>Answer how-to questions and customer care requests related to Acronis Cyber Platform</li>
<li>Work on resolving various technical incidents for the MSPs involving Acronis products</li>
<li>Perform technical analysis of a technical issue and define an action plan for fixing it</li>
<li>Be responsible for building and maintaining strong relationships with partners</li>
<li>Maintain deep knowledge of Company operations to support partners’ requests effectively</li>
<li>Interact with various departments (Experts, Partner Success, Analysts) to analyze and resolve problems</li>
<li>Meet and exceed KPIs set for your role (customer satisfaction, productivity, interaction quality and others</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)
<ul>
<li>Fluent English (both oral and written) required</li>
<li>Fluent in Cantonese</li>
<li>1 or more years of work experience in a similar role (preferably in Hosting tech support or Managed Service Provider business)</li>
<li>Good communication skills and customer focus, ability to prioritize and switch between a variety of time-sensitive issues</li>
<li>Hands-on experience administering Windows Server (know how to gather and analyze various Windows logs and dumps)</li>
<li>Knowledge of Linux/UNIX basics, CLI – as a strong plus</li>
<li>Awareness of the modern Virtualization technologies (experience deploying and managing virtual machines on VMware ESXi / Microsoft Hyper-V clusters) – as a strong plus</li>
<li>Experience with Business applications (MS Exchange, MS SQL, MySQL, Oracle DB, Citrix XenApp, NTP servers) – as a strong plus</li>
<li>Passion for troubleshooting, ability to come up with efficient solutions for complex cross-platform issues</li>
</ul>
*Please submit your resume and application in English
WHO WE ARE

Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments.
A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses.
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances. 
#L1-WC1

Kuala Lumpur

Cloud Software Support Specialist

The Project Manager II at Rackspace Technology is responsible for small to medium-sized projects with well-defined scope requiring manageable scope control, moderate complexity, and limited risk. Projects may be concurrent or overlap supporting our Data Center Migration organization. Location: Remote in the United States of America<h3>Key Responsibilities</h3><ul><ul><li>Manage a single project or multiple concurrent projects with well-defined scope, moderate complexity and limited, contained risk exposure. </li><li>Deliver on project objectives by developing and managing schedule, scope, risks, and issues. </li><li>Assess and manage project variances (e.g. schedule variance); evaluate impacts on the overall project commitments, evaluate and present options, and implement approved changes. </li><li>Maintain accountability for managing expectations and ensuring quality. Maintain accountability for providing timely communications, managing expectations, and assuring quality. </li><li>Provide tactical leadership regarding project priorities, timeline, resources, and issues. </li><li>Provide ongoing work direction to project team. Provide performance feedback for team members as appropriate. </li><li>Foster knowledge exchange. </li><li>Create an environment that enhances team motivation.</li></ul></ul><h3>Knowledge </h3><ul><ul><li>Intermediate understanding of project management principles. </li><li>Intermediate knowledge of the project lifecycle. </li><li>Familiarity with project planning and support tools such as MS Project, Project Workbench, MS Office and Lotus Notes. </li><li>Ability to monitor progress and status of deliverables and communicate appropriately. </li><li>Ability to capture status updates using the appropriate tools. </li><li>Ability to communicate impact of status changes to overall project plan/progress. </li><li>Demonstrated delivery of service meeting customer expectations. Excellent time management, communications, decision making, presentation, human relations, and organization skills. </li><li>Ability to balance scope, tasks, schedule, quality, resources, and budget. </li><li>Practical application of accepted project lifecycle practices/methodology. </li><li>Basic understanding of the business and related technology needs. </li><li>Ability to understand critical factors and impacts surrounding issues and to make a reasonable decision. </li><li>Ability to resolve problems in a timely manner. </li><li>Ability to meet deadlines while responding well to constant changes and resource constraints.</li></ul></ul><h3>Education/Experience</h3><ul><ul><li>High school diploma or equivalent required. Bachelor's degree in related field specialized training, or equivalent work experience.</li><li>1-5 years of IT project management or equivalent leadership experience.</li></ul></ul><h3>Physical Demands</h3><ul><ul><li>General office environment. Moderate levels of stress may occur at times. </li><li>May require long periods sitting and viewing a computer monitor. </li><li>No special physical demands required. </li><li>Schedule flexibility to include working every other Friday &amp; Saturday 8:30 pm – 6 am regularly and holidays as required by the business for 24/7 operations. </li></ul></ul>The following information is required by pay transparency legislation in the following states: CA, CO, HI, NY, and WA. This information applies only to individuals working in these states.The anticipated starting pay range for Colorado is: $64,400 – $94,490 The anticipated starting pay range for the states of Hawaii and New York (not including NYC) is: $68,600 – $100,540The anticipated starting pay range for California, New York City, and Washington is: $75,100 – $110,110Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on benefits offered is <a href="https://rackspace.jobs/benefits/" rel="noopener noreferrer nofollow ugc" target="_blank">here</a>.Location: Remote in the United States of America#LI-AW1#LI-Remote

United States

Project Manager II

DAZN

THE ROLE: We are seeking an experienced Incident Commander to join the Global Live Operations team. We are seeking a highly skilled and technology-focused leader to drive the evolution of the DAZN Critical Incidents Technical Response Group handling all incident types.  You will be responsible for Incident Management and will be the key decision-maker and authority to direct the Problem resolution path for fastest restoration to any service.  You are responsible for managing the restoration of an impacted service affected by real or potential interruptions which may have an impact upon the quality or availability of that service. When a major or critical incident occurs, the right technical resources will be activated, you lead major Incident calls, determine the client impact, agree on resolution actions with everybody involved, manage the communication channel for focus on return-to-service.  This will include managing technical sub-channels with tech development leads who will take point for sub-channels and isolate issues contributing to return-to-service.  Your responsible for business communication leaving the engineering teams focused on the return to service.  This is a fast-paced high-tech environment and will require extended hours and after-hours follow up given the nature of the changes occurring 7x24, x365, the role is shift based. You will also have a hand to play in the technical delivery &amp; transformation of complex projects &amp; new features, transitioning them into PROD &amp; operationalising new deliverables. Scoping monitoring requirements, creation of runbooks and highlighting delivery <a href="http://risks.We" rel="noopener noreferrer nofollow ugc" target="_blank">risks.We</a> are live globally and are determined in our continued efforts to remain a leader in the streaming community. Are you ready to have your work impact millions daily and change the OTT landscape? Benefits include access to DAZN, 25 days’ annual leave (increasing by 3 days after 3 years), private medical insurance, life assurance, pension contributions up to 5%, family friendly community including enhanced parental leave, electric vehicle benefit option, free access for you and one other to our workplace mental health platform app (Unmind), learning and development resources, opportunity for flexible working, and access to our internal speaker series and events.<h3>As our new Incident Commander, you’ll have the opportunity to:</h3><ul><ul><li>Technically leads all aspects of critical incidents (S1-S3) - determine SMEs needed, identify problem and release/de-escalate after diagnosis meeting SLA’s </li><li>Focused on fastest service restoration/recovery – bridge, teams communication channels, sync-points for sub-tech teams leading investigations (including 3rd party vendors and DAZN engineering teams).  </li><li>You are responsible for the quality and integrity of Major Incident Management process - interface with Service Delivery Managers, Support teams, and DAZN Development/Engineering teams.  </li><li>Provide recommendations on troubleshooting and other technology improvements to quickly resolve incidents, ensuring infrastructure and application stability    </li><li>Partners with other Support, Dev and Engineering teams to resolve difficult or unique system issues that team members are not equipped to handle.    </li><li>Provides Technical support to team members to facilitate resolution or escalation of technical issue  </li><li>Identify failure points driving availability and accelerating mean-time-to-repair including architectures, design, process improvements, software disciplines, test, etc…  Interact frequently with various stakeholders across the organization to prioritize backlog for availability as required.  </li><li>Transition new features &amp; projects into PROD, operationalising &amp; highlighting <a href="http://risks.Build" rel="noopener noreferrer nofollow ugc" target="_blank">risks.</a></li><li><a href="http://risks.Build" rel="noopener noreferrer nofollow ugc" target="_blank">Build</a> &amp; scope monitoring capabilities</li><li>Create transitional support runbooks &amp; be responsible for pre &amp; post delivery management.</li></ul></ul><h3>You'll have:</h3><ul><ul><li>Experience of Managing of Major Incidents, providing leadership to resolution and clear communications throughout </li><li>Working knowledge of ITIL incident, problem, and change management components</li><li>The ability to co-ordinate technical, incident and supplier side teams to ensure that all incidents are accurately prioritised and effectively managed  </li><li>Experience to identify early indications of major incidents not progressing well and get things back on track </li><li>Ability to determine precise customer impacts on our incidents through analysis of CS, social, error codes, and playback failures </li><li>Knowledge of KPIs that indicate performance and customer experience (eg re-buffering, video playback failures, video-start failures, capacity monitoring) </li><li>Operations experience in a 24x7, x365 support model  </li><li>Knowledge of ticketing system – Service Now or JIRA </li><li>Working knowledge of cloud related architecture &amp; systems. ECS, scalability, lambda &amp; cloud related DB’<a href="http://s.Observability" rel="noopener noreferrer nofollow ugc" target="_blank">s.</a></li><li><a href="http://s.Observability" rel="noopener noreferrer nofollow ugc" target="_blank">Observability</a> tooling experience, New Relic, Coralogix, Conviva <a href="http://etc.Delivery" rel="noopener noreferrer nofollow ugc" target="_blank">etc.</a></li><li><a href="http://etc.Delivery" rel="noopener noreferrer nofollow ugc" target="_blank">Delivery</a> experience in fast-paced environments</li><li>Operationalising complex process’ &amp; workflows</li></ul></ul>At DAZN, we bring ambition to life. We are innovators, game-changers and pioneers. So, if you want to push boundaries and make an impact, DAZN is the place to be. As part of our team,you'll have the opportunity to make your mark and the power to make change happen. We're doing things no-one has done before, giving fans and customers access to sport anytime, anywhere. We're using world-class technology to transform sports and revolutionise the industry and we're not going to stop.  DAZN VALUES – THE ‘HOW’ IN WHAT WE DO:   AMBITIOUS – people who want to make a big impact and drive DAZN forward.   INVENTIVE – people with bright ideas who deliver great new experiences for our customers – and improvements for our business.  People who come up with better, simpler ways of doing things.  PASSIONATE – people who are proud of our product, our content and our business – and love to shout about it.  People who love what they do and show commitment every day.  BRAVE – people who take difficult decisions to help us focus on improving DAZN, our performance and our results.   SUPPORTIVE – people who know that we achieve more as a team than as individuals.  People value inclusion and look out for each other, helping their colleagues enjoy their work and develop their careers.  People who consider others before making decisions. At DAZN, we are committed to fostering an inclusive environment that values equality and diversity, where everyone can contribute and have their voices heard. This means hiring and developing talent across all races, ethnicities, religions, age groups, sexual orientations, gender identities and abilities. Everyone has the opportunity to make change and impact our DEI journey by joining our ERGs: Proud@DAZN, Women@DAZN, Disability@DAZN and ParentZone. If you’d like to include a cover letter with your application, please feel free to. Please do not feel you need to apply with a photo or disclose any other information that is not related to your professional experience. Our aim is to make our hiring processes as accessible for everyone as possible, including providing adjustments for interviews where we can. We look forward to hearing from you.

Leeds

Incident Commander

Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for an Expert Support Engineer to join our mission to create a #CyberFit future and protect all data, applications and systems across any environment. 
We are looking for an experienced Expert Support Engineer to join our Americas Customer Support team and become one of our ultimate experts on resolving complex and challenging incidents related to our products and services. The Expert Support Engineer will serve as the last line of support for our Home Office customers and will focus on troubleshooting the more complex issues escalated by other support teams. This position offers an opportunity to become an expert engineer in troubleshooting Acronis' world-class cyber protection solution, Acronis Cyber Protect. We expect all of our Expert Support Engineer's to deliver excellence in both technical expertise and customer service. They will also work closely with other internal teams to ensure Acronis is delivering the best products and services possible.
Every member of our “A-Team” has an instrumental role and impact on the success of Acronis innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.
WHAT YOU'LL DO
<ul>
<li>Troubleshoot and resolve various technical incidents for Acronis' corporate customers and partners across various software, networking, and hardware environments</li>
<li>Build and maintain strong relationships with customers and partners</li>
<li>Interact with the Engineering (Development, QA, Data Center Operations, etc.) and Business (Professional Services, Product Management, etc.) departments to efficiently resolve complex technical customer issues</li>
<li>Play your part in training and mentoring junior team members by sharing technical expertise and best communication practices</li>
<li>Participate in developing documentation, knowledge base, and technical articles on Acronis' products</li>
<li>Maintain deep knowledge of Acronis' operations and products to support customer requests in the best possible way</li>
<li>Stay up to date on the latest changes, trends, and technological advancements in the industry (Cloud, Storage, Virtualization, Business Applications, etc.)</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS) 
<ul>
<li>Fluent English both written and verbal. Additional languages are a plus</li>
<li>2+ years of experience in a L2-L3 technical support or system administrator role</li>
<li>Good technical expertise in:
<ul>
<li>Windows Server - analyzing various Windows and application logs (experience with troubleshooting tools like Procmon and Process Explorer is a plus)</li>
<li>Networking - packet, performance, routing, connectivity analysis, and troubleshooting skills (experience with network tools like Wireshark, tcpdump, and iperf is a plus)</li>
<li>Virtualization - advanced user of virtualization solutions such as VMware ESXi, Microsoft Hyper-V, and KVM</li>
</ul>
</li>
<li>Good communication skills and customer service focus</li>
<li>Passion for troubleshooting</li>
</ul>
WHO WE ARE
Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments. 
A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses. 
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact. 

Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
#LI-CW1

PLEASE SUBMIT YOUR RESUME IN ENGLISH

São Paulo

Expert Support Engineer - Home Cloud Products

ION Group

The Role:KYC6, a division of ION Analytics, is a trusted and independent provider of global intelligence for Anti-Money Laundering (AML), Anti-Corruption and Cyber Security professionals. We own and maintain a database of actionable data from 240+ countries and our services enable clients to make informed decisions during the due diligence process and manage risk related to financial crime, money laundering, and terrorist financing. As part of our expansion, we are seeking a Data Associate with proficiency in one or more of the following languages: French, Arabic, Portuguese, Spanish, Italian, or German along with English. The job involves the research of individuals, corporations, and their networks via a combination of manual methods and automated processes. An ability to read between the lines and attention to detail are essential qualifications for this role, which is key to maintaining and expanding the database. The role requires a systematic and proactive approach to continuous improvement around data and content gathering, data management and analysis. Solid research skills and a problem-solving mindset are key to support the growth of the business. Good communications skills with the ability to collaborate closely with teams in different technical and business-related functions and global locations as well as sound organisational skills are also prerequisites.As a Data Associate you will become an expert on AML compliance and actively contribute to data innovation, increasing value for our clients while fostering an inclusive and open culture.<h3>Key Responsibilities</h3><ul><ul><li>Daily monitoring and processing of relevant content published by official sources, among which regulatory enforcement agencies and financial regulators, via a combination of manual and automated processes</li><li>Screening of media sources to identify in-scope news and events on financial crimes, bribery, and corruption related to high-risk individuals and entities on the regions and countries assigned</li><li>Continuous monitoring of PEP changes and elections in order to process relevant updates in a timely manner  </li><li>Contribute to content quality and expansion by ensuring active curation of existing sources and increase data coverage    </li><li>Subject matter expertise on legislation and regulation around Anti-Money Laundering (AML) and Combating Terrorism Financing (CTF) on the regions and countries assigned</li><li>Help with process automation, by supporting the team with building and maintaining data scraping tools and pipelines to monitor, extract, and process data from a variety of sources, especially public websites </li><li>Continuously enhance and optimize data gathering and workflow processes via automation and subject matter expertise</li><li>Work on data point extraction and bulk data clean-up projects through innovative technical solutions</li></ul></ul><h3>Required Skills, Qualifications, and Experience</h3><ul><ul><li>Proficiency in one or more of the following languages: French, Arabic, Portuguese, Spanish, Italian, or German</li><li>Strong proficiency in English, as it is the primary working language within the company and team</li><li>Knowledge of open-source intelligence gathering (OSINT)</li><li>Basic knowledge of SQL and programming languages such as Python or Java, especially in relation to libraries and tools for web-scraping and data processing</li><li>Fluency with Excel</li></ul></ul><h3>Preferred Skills</h3><ul><ul><li>Understanding of AML/CFT Regulations, FATF Guidelines, PEPs and Sanction policies</li><li>Work experience in research / compliance / risk management or finance field</li><li>Interest in current affairs, media, politics</li><li>Hands-on experience with SQL database queries and web-scraping</li><li>Technical expertise with ETL/ELT pipelines, data models, LLMs</li><li>Bachelor’s degree in risk management, Business, Finance, Law, International Relations, Political Sciences, Information Technology (IT)</li><li>Strong work ethic and hunger for constant improvement</li><li>Excellent communication and interpersonal skills </li><li>Flexible with the ability to prioritize and re-prioritize due to conflicting demands </li><li>Problem-solver with a focus on delivering results </li><li>Proven capability to work on own initiative</li><li>Attention to detail with ability to analyse large data sets</li><li>Sound analytical and critical thinking skills</li><li>Highly meticulous and responsible</li><li>Exceptional organizational, multi-tasking, prioritization and time management skills </li><li>Ability to work independently and as part of a multicultural team across the globe</li></ul></ul>About usWe’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world.• Over 2,000 of the world’s leading corporations, including 50% of the Fortune 500 and 30% of the world’s central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk.• Over 800 of the world’s leading banks and broker-dealers use our electronic trading platforms to operate the world’s financial market infrastructure.ION is a rapidly expanding and dynamic group with 13,000 employees and offices in more than 40 cities around the globe.Our ever-expanding global footprint, cutting edge products, and over 40,000 customers worldwide provide an unparalleled career experience for those who share our vision.ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business.ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor.

Budapest

Data Associate - KYC6

Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are in an exciting phase of rapid-growth and expansion and looking for a Sales Representative with English who is ready to join us in creating a #CyberFit future and protecting the digital world!
The position is focused on driving new business with Corporate end customer in Northern Europe regions (UK IRE, Nordic, Benelux); identifying and closing add-on sales opportunities within New and Existing Customer database.
Every member of our “A-Team” has an instrumental role and impact on the success of Acronis’ innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.
WHAT YOU'LL DO
<ul>
<li>Sourcing new sales opportunities through inbound lead follow-up and outbound calls and emails</li>
<li>Develops sales opportunities by researching and identifying potential account; building report, providing technical information and explanations; preparing quotations</li>
<li>Handles customer and partner inquiries related to quotes, pricing, technical inquiries, identifying the needs and qualified the projects.</li>
<li>Positively interacts and collaborates with Customers, Acronis partners</li>
<li>Build relationships with customers and partners based on knowledge of our technology, products and services</li>
<li>To collaborate with channel partners to build pipeline and close deals</li>
<li>Understand customer needs and requirements</li>
<li>Work closely with distributor, Acronis Sales manager and Sales Engineers to ensure sales closure</li>
<li>Maintain and grow relationships with existing clients by understanding their needs and providing solutions.</li>
<li>Present, promote, and sell products to prospective and existing customers.</li>
<li>Achieve agreed-upon sales targets and outcomes within the scheduled timeline.</li>
<li>Keep accurate records of all sales activities and customer interactions in the Salesforce system.</li>
<li>Provide regular sales reports to management and participate in team meetings.</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS) 
<ul>
<li>2+ years of proven sales experience</li>
<li>Ability to articulate product’s different features, and answers any questions customers might have</li>
<li>Strong closing sales skills</li>
<li>Knowledge on Salesforce is preferred</li>
<li>Able to make up 30 and above calls each day</li>
<li>Punctual, reliable and strong attention to detail</li>
<li>Self-motivated, upbeat, organized and highly persistent in follow-ups,  a results-driven approach.</li>
<li>Flexible, team player, open to changes in responsibilities and strategies</li>
<li>Strong communication and interpersonal skills</li>
<li>Strong time management skills</li>
<li>Fluent English</li>
</ul>
*Please send your CV in English.
WHO WE ARE
Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution.  This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.
Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
WE OFFER 
<ul>
<li>Meal vouchers</li>
<li>Supplemental Health insurance</li>
<li>Annual paid leave of 25 working days</li>
<li>Tickets for conferences and seminars</li>
</ul>
#LI-MK

Bucharest

Sales Representative (English)

Job Summary: This role owns complex customer issues which may take several days or weeks to resolve and keeps our customers updated through every step of the process. Responsible for the support of internal and external customers on multiple platforms. Work with customers and other teams to troubleshoot customer environments to increase user satisfaction. Resolves customer issues, providing guidance and recommendations to increase efficiency and reduce customer incidents. Develops tooling and processes to drive and improve customer experience, creates playbooks, and providing mentoring on customer related issues to support teams. The Engineer is expected to take initiative and advise on potential pitfalls that a customer may encounter and suggest alternatives which may better serve the stability and security of the customer's solution. Keeps informed of emerging technologies. Responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed. Work Location: Remote<h3>Key Responsibilities: </h3><ul><ul><li>Other Incidental tasks related to the job, as necessary. </li><li>Technical point of escalation to the Cloud Support and Engineering teams; resolving customer </li><li>issues, working in collaboration with partners across the business, as required .</li><li>Lead functional and contribute to cross-functional business continuity/transformational projects.</li><li>and customer engagements (both technical and non-technical), delivering key objectives for the </li><li>Organization.</li><li>Monitor and provide maintenance for all related infrastructure.</li><li>Ensure the control, integrity, and accessibility of the cloud environment.</li><li>Implements large, complex enterprise-class solutions.</li><li>Lead tasks relating to system architecture enhancements, problem management, fleet </li><li>management, process improvement, reporting, product integration and customer infrastructure.</li><li>Lead Workload/Workforce Management and Optimization related tasks.</li><li>Develop technical training for all Rackers supporting Rackspace Supported Cloud Products.</li><li>Mentor and assist Rackers across the organization.</li><li>Provide technical expertise underpinning communications targeting a range of stakeholders - from </li><li>individual contributors to leaders across the business. </li><li>Collaborate with Account Managers and Business Development Consultants to build strong </li><li>customer relationships.</li><li>Collaborate and share knowledge with other Engineers and Administrators on the support floor.</li></ul></ul><h3>Qualifications: </h3><ul><ul><li>5 - 7 years of technical engineering and administration experience with a minimum of 3 - 4 years </li><li>commercial experience as either a LAMP stack software developer and/or systems administrator.</li><li>2+ years of current commercial experience working with a high-traffic site.</li><li>Experience with high-availability, high-performance, open-source web technologies.</li><li>Experience automating and orchestrating workloads across multiple public cloud providers. </li><li>Experience with cloud platforms, open-source databases and caching layers.</li><li>Experience working in a containerized environment (Docker/LXC).</li><li>Strong knowledge of Cloud Platform Products such as AWS, Azure, GCP, or Openstack.</li><li>Strong skills in at least one of the following languages: <a href="http://Node.js" rel="noopener noreferrer nofollow ugc" target="_blank">Node.js</a>, Python, PHP, Ruby, and Java.</li><li>Strong skills with git and git workflows.</li><li>Strong skills in leveraging CI and CD tools to automate testing and deployment.</li><li>Strong knowledge of Linux or Windows OS, including but not limited to: Server Failover </li><li>Clustering, Active Directory, IIS.</li><li>Broad knowledge of the following with deep knowledge of some: PHP, Python, Ruby, Javascript, </li><li>Memcached, LAMP, nginx, <a href="http://node.js" rel="noopener noreferrer nofollow ugc" target="_blank">node.js</a>, nosql, Varnish.</li><li>Proficient web programming and scripting ability. </li><li>Proficient knowledge of designing, building, implementing, analyzing, and troubleshooting </li><li>distributed, highly available systems.</li><li>Proficient automation skills with at least one configuration management system such as Chef, </li><li>Puppet, Ansible, Salt, or other such tools.</li><li>Proficient knowledge of software development methodologies including code profiling, regression </li><li>testing, and continuous integration.</li><li>Proficient knowledge of Project Management methodologies.</li><li>Proficient understanding of services and protocols, configuration, management, and </li><li>troubleshooting of hosting environments, including web servers, databases, caching, and </li><li>database services.</li>Discover your inner Racker: <a href="https://rackspace.jobs/culture/" rel="noopener noreferrer nofollow ugc" target="_blank">Racker Life</a></ul></ul>The following information is required by pay transparency legislation in the following states: CA, CO, HI, NY, and WA. This information applies only to individuals working in these states.  ·       The anticipated starting pay range for Colorado is: $89,300 - $130,900.·       The anticipated starting pay range for the states of Hawaii and New York (not including NYC) is: $95,000 - $139,260.·       The anticipated starting pay range for California, New York City and Washington is: $104,000 - $152,570. Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on <a href="https://rackspace.jobs/benefits/" rel="noopener noreferrer nofollow ugc" target="_blank">benefits</a>  offered is here.#LI-MF1 #LI-RemoteAbout Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Cloud Engineer III- US

Job Summary: The Network Security Engineer is a key element within the Rackspace support infrastructure and isexpected to provide a high level of technical support to our customers via the phone, ticketing system, and automation. This role owns complex customer issues which may take several days or weeks toresolve and keeps our customers updated through every step of the process. The Network SecurityEngineer is expected to take initiative and advise on potential pitfalls that a customer may encounter andsuggest alternatives through automation, which may better serve the stability and security of thecustomer's solution. Technical issues can include troubleshooting customer network environmentsincluding firewall configurations, VPN technologies and access-control lists, VIP configurations, TCL(iRule) and Perl scripts, layer 4 thru 7 issues. The role will also support many elements of the RackspaceCloud product portfolio, including RackConnect. The Network Engineer will create and maintain customerloyalty by providing Fanatical Experiences above and beyond customer expectations. Responsible foradhering to company security policies and procedures and any other relevant policies and standards asdirected. Work Location: Remote<h3>Key Responsibilities: </h3><ul><ul><li>Other Incidental tasks related to the job, as necessary. </li><li>Technical point of escalation to the Cloud Support and Engineering teams; resolving customer </li><li>issues, working in collaboration with partners across the business, as required .</li><li>Lead functional and contribute to cross-functional business continuity/transformational projects.</li><li>and customer engagements (both technical and non-technical), delivering key objectives for the </li><li>Organization.</li><li>Monitor and provide maintenance for all related infrastructure.</li><li>Ensure the control, integrity, and accessibility of the cloud environment.</li><li>Implements large, complex enterprise-class solutions.</li><li>Lead tasks relating to system architecture enhancements, problem management, fleet </li><li>management, process improvement, reporting, product integration and customer infrastructure.</li><li>Lead Workload/Workforce Management and Optimization related tasks.</li><li>Develop technical training for all Rackers supporting Rackspace Supported Cloud Products.</li><li>Mentor and assist Rackers across the organization.</li><li>Provide technical expertise underpinning communications targeting a range of stakeholders - from </li><li>individual contributors to leaders across the business. </li><li>Collaborate with Account Managers and Business Development Consultants to build strong </li><li>customer relationships.</li><li>Collaborate and share knowledge with other Engineers and Administrators on the support floor.</li></ul></ul><h3>Qualifications: </h3><ul><ul><li>Minimum of 3 years of relevant experience.</li><li>Certifications such as CISSP, GSEC, CEH or CISM desired.</li><li>Experience with one of the following security tools:  Tripwire, Tenable, and/or Trend Micro.</li><li>Experience with change management tools such as:  Ansible, or Big Fix. </li><li>Knowledge and experience with ethical hacking, firewall and intrusion detection/prevention technologies, secure coding practices and threat modeling.</li><li>Advance knowledge and experience of virtualization technologies, Windows and Unix/Linux operating systems.</li><li>Advance knowledge and experience of network and server hardware infrastructures and storage technologies (NAS, SAN).</li><li>Experience with designing secure network architectures, identity and access management principles, application security, encryption technologies, DNS, SOA, database and web applications.</li><li>Must have excellent communication skills and the ability to articulate complex scenarios with clear solutions.</li><li>Ability to make appropriate decisions considering the relative costs and benefits of potential actions.</li>Discover your inner Racker: <a href="https://rackspace.jobs/culture/" rel="noopener noreferrer nofollow ugc" target="_blank">Racker Life</a></ul></ul>The following information is required by pay transparency legislation in the following states: CA, CO, HI, NY, and WA. This information applies only to individuals working in these states.  ·       The anticipated starting pay range for Colorado is: $82,300 - $120,670.·       The anticipated starting pay range for the states of Hawaii and New York (not including NYC) is: $87,500 - $128,370.·       The anticipated starting pay range for California, New York City and Washington is: $95,900 - $140,580. Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on <a href="https://rackspace.jobs/benefits/" rel="noopener noreferrer nofollow ugc" target="_blank">benefits</a>  offered is here.#LI-MF1 #LI-RemoteAbout Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

NetSec Engineer III – US

Job description summary Responsible for India indirect tax compliance and income tax compliance, tax provision preparation, tax account reconciliations, and tax research to ensure accurate and timely filing of returns.  Assist with transfer pricing and local tax audits. PRIMARY RESPONSIBILITIES:  Assist with preparation of India tax compliance including income tax, Goods and Services Tax (GST), and Tax Deducted at Source (TDS).Assist with preparation of VAT/GST and income tax returns for other country entities, as needed.Assist with income tax, indirect tax, or transfer pricing audits, as needed.Prepares quarterly US GAAP and Local Statutory Tax Provisions for international subsidiaries, as needed.Coordination with accounting department for preparation of local statutory financials.Calculate monthly and/or quarterly journal entry postings and upload into Oracle.Prepare quarterly account reconciliations.Assist with the preparation of annual Transfer Pricing report, as needed.Develop knowledge of applicable tax laws and regulations.Perform tax research and analysis and prepare written documentation to support tax positions taken.

India

Gurugram

Sr. Tax Consultant

Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for a Partner Success Manager to join our mission to create a #CyberFit future and protect all data, applications and systems across any environment. 
As a Cloud Partner Account Manager you will bring experience in Account Management and have a passion for Data Protection and Cyber Security. You will work as part of the Inside Sales Channel Management organization and aligned with a portfolio of service providers utilizing Acronis Cyber Protect Cloud. Your main goals as the Cloud PSM will be to drive drive Annual Recurrent Revenue growth through account planning with dedicated partners, increase adoption of new services, retain a partner and create a best in class partner experience which is the key differentiator of Acronis.
WHAT YOU'LL DO
<ul>
<li>Drive quarter over quarter cloud revenue growth working through assigned partners</li>
<li>Make a territory analysis and planning for dedicated geographies to identify top potential partners</li>
<li>Perform account planning with all managed partners with level of certain details depending on partner’s engagement, loyalty and responsiveness</li>
<li>Train new and existing partners with existing and new products</li>
<li>Guide every partner through onboarding and enablement stage equipping with all needed knowledge, resources and tools</li>
<li>Guide partners to adopt Acronis Automation and Security tooling to increase their operational efficiency</li>
<li>Motivate and enable partners to sell Acronis services to existing customer base of the partner, attract new customers to partner and help to retain existing customer to partner</li>
<li>Drive partner’s satisfaction and acting as a trusted advisor and single point of contact throughout the entire partner lifecycle</li>
<li>Drive successful upsell/cross sell initiatives with partner to increase new services attach rate</li>
<li>Put maximum efforts to avoid churn and retain a partner</li>
<li>Engage and orchestrate all needed internal resources to help dedicated partners’ growth</li>
<li>Profile every managed partner on vendors and tools they sell/use putting all information into Partner Passport. Every CSP Passport should have not less than 80% fields filled out</li>
<li>Know partner’s lifecycle management and be able to lead a partner along it through a set of regular activities focused on educating, evangelizing, making committed</li>
<li>Maintain a regularity/frequency of contact with every partner depending on priority</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS) 
<ul>
<li>Minimum 3 years of sales and marketing experience in the MSP channel software industry on similar positions such as channel sales, partner account management or channel development—experience in equivalent role highly desired</li>
<li>Proven experience in a Cyber Security company demonstrating a strong understanding of industry practices and protocols</li>
<li>Experience in selling Professional Service Automation (PSA) or Remote Monitoring and Management (RMM) software services</li>
<li>In-depth channel and field sales knowledge with an understanding of the cloud market business model</li>
<li>Strong presentational, communication, and interpersonal skills with the ability to clearly articulate the product’s different features and answer all customer questions</li>
<li>Self-motivated with a high level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high-level of accuracy</li>
<li>Team-player with a positive attitude who thrives in a global environment, eager to do more and help out, views challenging situations as opportunities</li>
<li>Comfortable with ambiguity and willingness to adapt to changes in responsibilities and strategies</li>
<li>Highly persistent in follow-up conversations, negotiations and closing sales skills</li>
<li>Strong presentational, communication, interpersonal, planning and time management skills</li>
<li>Fluent German and English</li>
<li>Passion and commitment to succeed by working hard and never giving up</li>
</ul>
WHO WE ARE 
Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments. 
A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses. 
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact. 
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances. 
#LI-RK1

Warsaw

Cloud Partner Account Manager with German (CyberSecurity Experience) - DACH

Prague

About Us: We’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world.·       Over 2,000 of the world’s leading corporations, including 50% of the Fortune 500 and 30% of the world’s central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk.·       Over 800 of the world’s leading banks and broker-dealers use our electronic trading platforms to operate the world’s financial market infrastructure.·       We are changing the way global capital markets work. Our machine and human-driven analysis bring together an unmatched range of editorial and data to help you drive better decisions. ION is a rapidly expanding and dynamic group with 11,000 employees and offices in more than 40 cities around the globe. Our ever-expanding global footprint, cutting edge products, and over 40,000 customers worldwide provide an unparalleled career experience for those who share our vision. We are seeking a skilled and detail-oriented Security Analyst to join our dynamic team. The Security Analyst will be responsible for monitoring, analysing, and responding to security incidents, ensuring the integrity and confidentiality of our information systems.<h3>Key Responsibilities : </h3><ul><ul><li>Monitor security alerts and incidents and respond promptly to potential threats.</li><li>Conduct threat hunting, vulnerability assessments and penetration testing to identify security weaknesses.</li><li>Conduct regular security audits and risk assessments.</li><li>Analyse security breaches to determine root cause and implement corrective actions. Assist and/or lead efforts to isolate, contain, respond to, and recover from security incidents.</li><li>Identify, review, prioritize, plan, coordinate, and follow-up on the remediation of vulnerabilities</li><li>Manage security alerts raised by the Group-Wide CSIRT team, security tools, technologies, and services (e.g. endpoint security, network security, IDR, DLP, SIEM, etc.)</li><li>Configure and maintain security technologies such as SIEM &amp; endpoint security, intrusion detection/prevention systems, etc. This may also include scripting, automation, and orchestration across various platforms.</li><li>Develop and implement security policies, procedures, and protocols.</li><li>Review systems, configurations, and report on, compliance with ION standards, client requirements, audit controls, regulations, and industry best practices. </li><li>Respond to information security-related inquiries and requests.</li><li>Collaborate with Engineering teams and other functions, to ensure security measures are integrated into all aspects of Product delivery and the organization.</li><li>Provide training and best practice security recommendations to Engineering and other teams within ION.</li><li>Stay up to date with the latest security trends, technologies, and threats.</li><li>Prepare and present reports on security incidents and mitigation efforts to management</li></ul></ul><h3>Required Skills, Experience and Education :</h3><ul><ul><li>Bachelor's degree in computer science, Information Technology with a specialization in Information security.</li><li>3+Yrs Proven experience as a Security Analyst or in a similar role.</li><li>Strong knowledge of security protocols, systems, and methodologies.</li><li>Fundamental programming/scripting capabilities (e.g. Python, PowerShell, Bash, etc.)</li><li>Experience with security tools such as firewalls, intrusion detection systems, and antivirus software.</li><li>Familiarity with regulatory requirements and industry standards (e.g., GDPR, ISO 27001).</li><li>Excellent analytical and problem-solving skills.</li><li>Strong communication and interpersonal skills.</li><li>Relevant certifications (e.g., CISSP, CISM, CEH) are a plus.</li></ul></ul>

ION A Platform - Information Security Analyst

Job Title: VMware, Windows, and Linux L3 Administrator Location: India Job Type: Full-TimeShift Timing: 5pm to 2am IST Job Summary: We are seeking an experienced VMware, Windows, and Linux L3 Administrator to join our IT team.The ideal candidate will have extensive experience in managing and troubleshooting VMware environments, Windows servers, and Linux systems.This role requires a deep understanding of virtualization, server administration, and network protocols. Key Responsibilities: BareMetal Experience : NUTANIX, HP Proliant, Dell Servers, IBM servers, Cisco UCS VMware Administration: Manage and maintain VMware environments, including vSphere, vCenter, and ESXi hosts.Having experience with Datastore and Storage management including zoning.Perform regular updates, patches, and upgrades to VMware infrastructure.Troubleshoot and resolve issues related to VMware performance, storage, and networking.Implement and manage virtual desktop infrastructure (VDI). Windows Server Administration: Install, configure, and maintain Windows servers (2008, 2012, 2016, 2019).Manage Active Directory, DNS, DHCP, and Group Policy.Perform regular system updates, patches, and security configurations.Troubleshoot and resolve issues related to Windows server performance and connectivity. Linux Administration: Install, configure, and maintain Linux servers (CentOS, Ubuntu, Red Hat).Manage user accounts, permissions, and security settings.Perform regular updates, patches, and system backups.Troubleshoot and resolve issues related to Linux server performance and connectivity. General Responsibilities: Monitor system performance and ensure high availability of infrastructure.Implement and manage backup and disaster recovery solutions.Collaborate with other IT teams to design and implement new solutions.Document system configurations, procedures, and troubleshooting steps.Provide L3 support for escalated issues and mentor junior team members. Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field.8+ years of experience in VMware administration.5+ years of experience in Windows server administration.5+ years of experience in Linux server administration.Strong understanding of network protocols and configurations.Experience with scripting and automation (PowerShell, Bash, Python).Relevant certifications (e.g., VCP, MCSE, RHCE) are a plus.Excellent problem-solving and communication skills.      Preferred Skills: Experience with cloud platforms (AWS, Azure, Google Cloud).Knowledge of containerization technologies (Docker, Kubernetes).Familiarity with ITIL processes and best practices.

Vmware Cloud Engineer - III (Night shift)

City

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations &amp; Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do. We keep the bank safe and provide the technical tools our workers need to be successful. We design our digital architecture and ensure our platforms provide a first-class customer experience. Our operations teams manage risk, resources, and program management. We focus on enterprise resiliency and business continuity. We develop, coordinate, and execute strategic operational plans. Essentially, Enterprise Operations &amp; Technology re-engineers client and partner processes to deliver excellence through secure, reliable, and controlled services.Trust is part of our DNA at Citi. As such, we take safeguarding our customer data very seriously. The Chief Information Security Office (CISO) is made up of deeply dedicated and talented colleagues who work together to ensure the safety of Citi’s and our clients’ assets and information. We manage information security as an end-to-end program – one with a clear mandate and accountability. Our mission is to continually execute and enhance a global security program that is fully anchored to modern control and security frameworks, fully aligned with the technology of the firm, threat-focused and data-driven, and deeply integrated across all Citi businesses globally.Being talent-driven, we are focused on attracting, developing, and retaining diverse and inclusive talent with a high technical skill level. As a member of our team we will provide you with career development opportunities at all stages of your career. Our employees model a passion for protecting Citi and our clients and believe in treating others with dignity and respect.Our commitment to diversity includes a workforce that represents the clients we serve globally from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.The Email Security Lead Analyst is responsible for providing expert support and leadership to email security and brand protection functions, projects, and programs. They will be responsible for interactions with vendors, employees, and stakeholders of the team’s services. The Sr. Analyst will provide operational support, intelligence gathering, project and program management, analysis and report development, publishing, and briefing. Besides managing aspects of the day-to-day function of these programs, he or she will partner with various cyber and information security teams to enhance current solutions and find new solutions to stay ahead of the ever-changing cyber threat. The position will require substantial collaboration with other members of the team and across other Cyber Security Operations teams ensuring appropriate email security support and solutions are triaged appropriatelyResponsibilities:<ul><li>Provide expertise and experience to existing and future functions and projects focused on email threats and controls.</li><li>Actively monitor and research cyber threats with a direct or indirect impact to the Citi brand</li><li>Analyze and provide oversight of analysis of email threats and controls</li><li>Provide leadership, solution design, and hands-on development support for email security controls</li><li>Develop and manage processes to track identified incidents to resolution</li><li>Develop weekly, monthly, quarterly, and annual metrics and reports as needed</li><li>Develop written analytical reports and give presentations on findings</li><li>Triage information received from vendors and process that information through previously defined internal workflows</li><li>Manage third party vendors to ensure proper delivery of services</li><li>Manage meetings with internal stakeholders to address open issues and identify process improvements</li><li>Actively engage in liaison activities with intelligence communities, industry associations, peer institutions, and information sharing communities</li><li>Apply developed communication and diplomacy skills to guide and influence decision makers</li><li>Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing, and reporting control issues with transparency</li><li>Keep up to date with the ever-changing cyber security landscape to remain relevant and knowledgeable through internal and external certifications</li><li>Other responsibilities as needed</li></ul>Qualifications:<ul><li>Bachelor’s degree or equivalent work experience; IS Certifications are desired (CISSP, GSEC, GCFA,GREM, Security+, CISA, CISM).  Email vendor certifications a plus.</li><li>Strong experience with configuration, administering, troubleshooting email routing and filtering in Exchange, Exchange Online, Proofpoint and other enterprise level email security gateways (such as inbound routes, whitelists, email firewall rules, spam/AV, logging/reporting, TAP, TRAP, domain rewrites, secure messaging and recipient verification).</li><li>Experience in analyzing domain email activity and deploying SPF, DKIM and DMARC authentication</li><li>Experience with enterprise phishing defense concepts and technologies</li><li>Minimum 3+ years working in security engineering or security operations role, with a focus on email security</li></ul>Critical Competencies:<ul><li>Cross-functional understanding of email operations, security practices and the user experience</li><li>Highly technical and analytical expertise, with a proven deep background (preferred 5+ years’ IT experience in addition to cybersecurity) in technology design, implementation, and delivery.</li><li>Strong understanding of and demonstrated experience with the tools and sources available to conduct email and threat analysis</li><li>Ability to identify and develop new processes to address cross-functional and cross-business requirements and implement</li><li>Ability to manage projects and ensure tasks are being met timely. Work with leaders of Cyber Security Operations teams to track, drive and report on strategic initiatives.</li><li>Ability to organize and appropriately prioritize multiple, ongoing tasks via efficient time management and forecasting. Project management skills a plus</li><li>Ability to work independently, as well as in team situations, to help internal and external customers achieve desired results</li></ul>About CitiCiti is a preeminent banking partner for institutions with cross-border needs, a global leader in wealth management and a valued personal bank in its home market of the United States. Citi does business in more than 160 countries and jurisdictions, providing corporations, governments, investors, institutions and individuals with a broad range of financial products and services.Additional information may be found at <a href="http://www.citigroup.com/" rel="noopener noreferrer nofollow ugc" target="_blank">www.citigroup.com</a> | Twitter: <a href="http://www.twitter.com/citi" rel="noopener noreferrer nofollow ugc" target="_blank">@Citi</a> | YouTube: <a href="http://www.youtube.com/citi" rel="noopener noreferrer nofollow ugc" target="_blank">www.youtube.com/citi</a> | Blog: <a href="http://blog.citigroup.com/" rel="noopener noreferrer nofollow ugc" target="_blank">http://blog.citigroup.com</a> | Facebook: <a href="http://www.facebook.com/citi" rel="noopener noreferrer nofollow ugc" target="_blank">www.facebook.com/citi</a> | LinkedIn: <a href="http://www.linkedin.com/company/citi" rel="noopener noreferrer nofollow ugc" target="_blank">www.linkedin.com/company/citi</a>.#LI-Hybrid------------------------------------------------------Job Family Group: Technology------------------------------------------------------Job Family:Information Security------------------------------------------------------Time Type:Full time------------------------------------------------------Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review <a href="https://www.citigroup.com/citi/accessibility/application-accessibility.htm" rel="noopener noreferrer nofollow ugc" target="_blank">Accessibility at Citi</a>.View the "<a href="https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf" rel="noopener noreferrer nofollow ugc" target="_blank">EEO is the Law</a>" poster. View the <a href="https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf" rel="noopener noreferrer nofollow ugc" target="_blank">EEO is the Law Supplement</a>.View the <a href="http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf" rel="noopener noreferrer nofollow ugc" target="_blank">EEO Policy Statement</a>.View the <a href="https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf" rel="noopener noreferrer nofollow ugc" target="_blank">Pay Transparency Posting</a>

VP : Email Security Lead Analyst (Hybrid)

Career Level SummaryRequires working knowledge and experience in own job discipline and broadens capabilitiesContinues to build knowledge of the company, processes and customersPerforms a range of assignments related to job disciplineUses learned and prescribed guidelines or processes in analyzing situationsReceives a moderate level of guidance and directionCritical CompetenciesSystems Thinking: Assists with a whole systems approach to analyzing issues by ensuring all components (structure, people, process and technology) are identified and accounted forIdea Creation: Provides ideas and designs new solutions, methods and products to update what existed priorKey ResponsibilitiesMonitor and provide maintenance for all related infrastructureEnsure the control, integrity, and accessibility of the cloud environment for the enterpriseLead Workload/Workforce Management and Optimization related tasksMentor and assist Rackers across the Cloud FunctionQuality check development of technical training for all Rackers supporting Rackspace Supported CLOUD ProductsProvide technical expertise underpinning communications targeting a range of stakeholders - from individual contributors to leaders across the businessCollaborate with Account Managers and Business Development Consultants to build strong customer relationshipsCollaborate and share knowledge with other Engineers and Administrators on the support floorPerson SpecificationKnowledgeProficient knowledge of Cloud Platform Products such as GCPProficient skills in at least one of the following languages: Python, Microsoft, LinuxProficient skills with git and git workflowsProficient skills in leveraging CI and CD tools to automate testing and deploymentKnowledge of designing, building, implementing, analyzing, and troubleshooting distributed, highly available systemsKnowledge of at least one configuration management system such as Chef, Bash or other such toolsUnderstanding of services and protocols, configuration, management, and troubleshooting of hosting environments, including web servers, databases, caching, and database servicesKnowledge in the application of current and emerging network software and hardware technology and protocolsRequires conceptual knowledge in own job discipline and broadens capabilities Understands key business drivers; uses this understanding to accomplish own workSkillsPassionate about technology and has a desire to constantly expand technical knowledgeDetail-oriented in documenting information and able to own customer issues through resolutionAble to handle multiple tasks and prioritize work under pressureDemonstrate sound problem-solving skills coupled with a desire to take on responsibilityStrong written and verbal communication skills, both highly technical and non-technicalAbility to communicate technical issues to nontechnical and technical audiencesEducationRequiredBachelor’s degree in Computer Science or any specializationRequires Cloud Professional Exam Certificates: GCP.Required4-7 Experience on Google Cloud Should be willing to work in EMEA shiftExperience with cloud platforms, open-source databases and caching layersTechnical customer support experience in a cloud hosting/technology environmentPhysical DemandsMay require work on non-traditional shiftsSchedule flexibility to include working weekends and/or evenings and holidays as required by the business for 24x7 operationsA willingness to work weekends and/or holidays when required as the business dictates

GCP Cloud Engineer - R-19409

The Financial Analyst III at Rackspace Technology performs highly complex financial analyses on cash flows, operating results, and business plans to determine rates of return, capital/cash flow requirements, etc. Prepares forecasts and analyses on industry and general economic trends. Responsible for budget analysis. Responsible for the department’s budgeting process: plans, develops, prepares, inputs, and maintains the company’s budgets.Location: On-site in San Antonio, TX<h3>Key Responsibilities:</h3><ul><ul><li>Assesses options for improvement on business expenses.</li><li>Prepares profitability analyses.</li><li>Works with Directors and VP's through the development process of each budget and makes recommendations.</li><li>Budgets include monthly, quarterly, and yearly reports which exemplify revenues and expenses.</li><li>Develops/reviews forecasts for accurate and timely cash flow projections, sales projections, expense projections, profitability, headcount, department performance, and direct expenses.</li><li>Takes ownership of projects from start to finish.</li><li>May provide work leadership for less senior analysts and/or has project management responsibilities.</li></ul></ul><h3>Qualifications:</h3><ul><ul><li>Bachelor's degree required in Business, Finance, or a related field.</li><li>5 years of experience in financial planning, analysis, or a related field.</li><li>Advanced technical knowledge of budgeting, financial statements, cash management, and financial analysis processes.</li><li>Advanced understanding of overall financial function and interrelated components. Advanced understanding of business valuation and M&amp;A analysis.</li><li>Ability to create highly complex forecasting models. Must also possess high attention to detail and be capable of performing most complex data analysis for extended periods of time.</li><li>Expert Excel skills are required. Must have advanced presentation skills, and the ability to express the most complex quantitative concepts to non-financial audiences.</li><li>Advanced communication skills, both written and verbal. Excellent organizational skills. Ability to make appropriate decisions considering the relative costs and benefits of potential actions.</li><li>Ability to successfully work and promote inclusiveness in small groups.</li><li>Works under minimal supervision. Provides updates on work performed as needed.</li></ul></ul>#LI-AW1, #LI-Onsite

San Antonio

Financial Analyst III

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Vmware Cloud Engineer - III (Night shift) at Rackspace	Remote Full Time Administrator Windows
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GCP Cloud Engineer - R-19409 at Rackspace	Remote Full Time
Financial Analyst III at Rackspace	Full Time Analyst

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