Supplier Manager III

United States - San AntonioUnited StatesNorth AmericaSan AntonioTexasUnited StatesNorth AmericaApril 12, 2024

The Supplier Manager III is responsible for managing the vendor relationship, and negotiations, and works as a business partner with the company's departments. Serves as the sole interface between the customer, the Rackspace strategic sourcing team, and suppliers to ensure that sourcing needs are met.

Key Responsibilities

    • Optimizes internal customer relationships by building a solid rapport with everyone within the organization and manages global sourcing supplier relationships.
    • Enhances the procurement and supply chain processes throughout all entities (domestic and international) by entering into global strategic sourcing partnerships.
    • Identifies and takes advantage of strategic sourcing opportunities and manages difficult situations to ensure that the strategic sourcing team’s reputation for Fanatical Support is upheld.
    • Maintains direct contact with internal customers throughout the entire supply chain with efforts to minimize cost, shorten delivery times, and maximize quality.
    • The focus of work may be on the whole supply chain from acquisition to disposal. Leads, coordinates, and manages production supply and service agreements for the business.
    • Develops and processes RFQs, RFPs, PO requisitions, and partnership agreements.
    • Manages a Supplier Performance Scorecard program with critical suppliers and maintains an Approved Supplier List.
    • Establishes alliances with key production suppliers and performs supplier site visits and audits as required.
    • Guides and assists team members on procurement best practices, e-procurement technology, and supplier relationship management practices.
    • Interfaces with internal customers and integrates with procurement planning and budgeting process.
    • Develops and conducts market analysis and research that will help define commodity markets, and analyze trends, competition, capacity, and purchasing buying power.


    • General to advanced knowledge of purchasing principles and practices.
    • Prior knowledge of a technology-based service-oriented industry preferred.
    • Prior knowledge of Oracle preferred but not required.
    • Excellent interpersonal, written and verbal communication skills.
    • Experience in handling multiple tasks and the ability to prioritize a highly varied work level to maintain required productivity levels. Demonstrated leadership skills and qualities.
    • General to advanced understanding of supplier management techniques.
    • Strong project management skills.
    • Ability to communicate technical information and ideas so others will understand.
    • Ability to successfully work and promote inclusiveness in small groups.


    • High school diploma or equivalent required.
    • Bachelor's degree in Business or related field required. At the manager’s discretion, equivalent additional experience may substitute for the degree requirement.
    • 4 years of related experience.

Physical Demands/Disclaimer

    • General office environment. Moderate levels of stress may occur at times.
    • May require long periods sitting and viewing a computer monitor.
    • No special physical demands required.
    • The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.
#LI-AW1, #LI-HybridAbout Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future. More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

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