Program Manager IV

Leads a program or multiple projects from start to finish in a hybrid role, requiring attendance at our offices in San Antonio. Inspires confidence in the team, senior management, and the business community implementing the solution. Leads efforts to improve existing processes or programs and designs new systems or processes as required. Mentors team members and is viewed as a SME and overall leader on the floor.

Key Responsibilities:

• Planning and execution of a dedicated program or multiple projects of the highest complexity.
• Reviewing and fully understanding all program/project requirements (business and technical).
• Collaborating with internal stakeholders as well as coordinating across functions, internally and externally, to ensure delivery within scope, budget, and schedule.
• Developing and documenting business processes.
• Evaluating business processes and identifying areas where efficiencies may be gained.
• Developing and implementing solutions to gain efficiencies.
• Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results.
• Customer-driven: Prioritizes customer needs and satisfaction through collaborative and proactive problem-solving, and an unwavering commitment to customer success.
• Expertise: Possesses deep understanding of customer needs and continually grows and enhances skills to provide customer-focused solutions.
• Agility: Quickly adapts and responds to dynamic customer needs and expectations through innovative solutions.
• Compassion: Cultivates a positive and supportive environment to effectively work together towards a common goal, fostering trust within Rackspace and with external stakeholders.

Qualifications:

• 8 - 11 years of relevant work experience required
• Bachelor's Degree required, preferably in field related to role. 
• Project certification a plus (PMP, Six Sigma, etc.)
• Advanced knowledge of the project lifecycle
• Advanced knowledge of industry competitors, products, trends and technology
• Advanced knowledge of company's objectives and strategies
• Budget Management
• Business Analytics
• Coaching/Counseling
• Defect Management
• Delivery Management
• Financial Acumen
• Jira Software Skills
• Leadership
• Negotiation Skills
• People Management
• Presentation Building
• Public Speaking
• Process Improvement
• Project Management
• Risk Assessment/Management
• Stakeholder Management (external/internal)
• Technical Acumen

The following information is required by pay transparency legislation in the following states: CA, CO, HI, NY and WA. This information applies only to individuals working in these states. The anticipated starting pay range for Colorado is: $116,100 - $170,280.The anticipated starting pay range for Hawaii and New York (not including NYC) is: $123,600 - $181,280.The anticipated starting pay range for California, New York City and Washington is: $135,300 - $198,440.Based on eligibility, compensation for the role may include variable compensation in the form of bonus, commissions, or other discretionary payments.These discretionary payments are based on company and/or individual performance and may change at any time.Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on benefits offered is here.#LI-JR1#LI-USA#rackspace