Linux DevOps Senior Engineer
United Kingdom - Cardiff••March 8, 2025
Rackspace Technology is a leading provider of expertise and managed services across all the major public and private cloud technologies. We’ve evolved Fanatical Support to encompass the entire customer journey — providing Fanatical Experience™ from first consultation to daily operations. Our passionate experts combine the power of proactive, always-on service and expertise with best-in-class tools and automation to deliver technology when and how our customers need it.We are looking for a senior-level engineer with strong Linux OS competency, to be responsible for complex large scaled-out infrastructure deployments implementations and issues that may take several weeks or months to implement and/or resolve. As part of the role, creating automation in a DevOps mindset, we are looking for fluency in Linux, and ideally some real-world experience of Ansible, Terraform, or Python.
Core Duties:
- Apply creative problem-solving techniques to identify the source of various problems and keep management aware of every step of the way.
- Proactively call out potential pitfalls that the product may experience, using existing or planned methods and suggest architectural alternatives that may better serve the stability and security of the solution.
- Be responsible for solving the platform’s technical issues, which can include OS level, web server, caching, message queuing, database server, applications server, DNS, SMTP or other software issues.
- Continually propose and implement system enhancements (software and hardware updates) that will improve the performance and reliability of the Cloud products.
Requirements:
- Shift: Tuesday - Saturday (08:30-17:30).
- Location: 2 days per week on-site in Cardiff (otherwise work from home).
- SC Clearance: Due to the sensitive nature of our customer environments, you may need to undergo SC Clearance (to be eligible you must have been a UK resident for a minimum of 5 years).
- On-call: You will join a weekly rota as an escalation point to ensure 24/7 coverage (in return for additonal compensation).