Avint

Top Secret Information System Security Officer

Acronis

Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for an Expert Support Engineer to join our mission to create a #CyberFit future and protect all data, applications and systems across any environment. 
We are looking for an experienced Expert Support Engineer to join our Americas Customer Support team and become one of our ultimate experts on resolving complex and challenging incidents related to our products and services. The Expert Support Engineer will serve as the last line of support for our Home Office customers and will focus on troubleshooting the more complex issues escalated by other support teams. This position offers an opportunity to become an expert engineer in troubleshooting Acronis' world-class cyber protection solution, Acronis Cyber Protect. We expect all of our Expert Support Engineer's to deliver excellence in both technical expertise and customer service. They will also work closely with other internal teams to ensure Acronis is delivering the best products and services possible.
Every member of our “A-Team” has an instrumental role and impact on the success of Acronis innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.
WHAT YOU'LL DO
<ul>
<li>Troubleshoot and resolve various technical incidents for Acronis' corporate customers and partners across various software, networking, and hardware environments</li>
<li>Build and maintain strong relationships with customers and partners</li>
<li>Interact with the Engineering (Development, QA, Data Center Operations, etc.) and Business (Professional Services, Product Management, etc.) departments to efficiently resolve complex technical customer issues</li>
<li>Play your part in training and mentoring junior team members by sharing technical expertise and best communication practices</li>
<li>Participate in developing documentation, knowledge base, and technical articles on Acronis' products</li>
<li>Maintain deep knowledge of Acronis' operations and products to support customer requests in the best possible way</li>
<li>Stay up to date on the latest changes, trends, and technological advancements in the industry (Cloud, Storage, Virtualization, Business Applications, etc.)</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS) 
<ul>
<li>Fluent English both written and verbal. Additional languages are a plus</li>
<li>2+ years of experience in a L2-L3 technical support or system administrator role</li>
<li>Good technical expertise in:
<ul>
<li>Windows Server - analyzing various Windows and application logs (experience with troubleshooting tools like Procmon and Process Explorer is a plus)</li>
<li>Networking - packet, performance, routing, connectivity analysis, and troubleshooting skills (experience with network tools like Wireshark, tcpdump, and iperf is a plus)</li>
<li>Virtualization - advanced user of virtualization solutions such as VMware ESXi, Microsoft Hyper-V, and KVM</li>
</ul>
</li>
<li>Good communication skills and customer service focus</li>
<li>Passion for troubleshooting</li>
</ul>
WHO WE ARE
Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments. 
A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses. 
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact. 

Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
#LI-CW1

PLEASE SUBMIT YOUR RESUME IN ENGLISH

São Paulo

Expert Support Engineer - Home Cloud Products

Rackspace

The Project Manager II at Rackspace Technology is responsible for small to medium-sized projects with well-defined scope requiring manageable scope control, moderate complexity, and limited risk. Projects may be concurrent or overlap supporting our Data Center Migration organization. Location: Remote in the United States of America<h3>Key Responsibilities</h3><ul><ul><li>Manage a single project or multiple concurrent projects with well-defined scope, moderate complexity and limited, contained risk exposure. </li><li>Deliver on project objectives by developing and managing schedule, scope, risks, and issues. </li><li>Assess and manage project variances (e.g. schedule variance); evaluate impacts on the overall project commitments, evaluate and present options, and implement approved changes. </li><li>Maintain accountability for managing expectations and ensuring quality. Maintain accountability for providing timely communications, managing expectations, and assuring quality. </li><li>Provide tactical leadership regarding project priorities, timeline, resources, and issues. </li><li>Provide ongoing work direction to project team. Provide performance feedback for team members as appropriate. </li><li>Foster knowledge exchange. </li><li>Create an environment that enhances team motivation.</li></ul></ul><h3>Knowledge </h3><ul><ul><li>Intermediate understanding of project management principles. </li><li>Intermediate knowledge of the project lifecycle. </li><li>Familiarity with project planning and support tools such as MS Project, Project Workbench, MS Office and Lotus Notes. </li><li>Ability to monitor progress and status of deliverables and communicate appropriately. </li><li>Ability to capture status updates using the appropriate tools. </li><li>Ability to communicate impact of status changes to overall project plan/progress. </li><li>Demonstrated delivery of service meeting customer expectations. Excellent time management, communications, decision making, presentation, human relations, and organization skills. </li><li>Ability to balance scope, tasks, schedule, quality, resources, and budget. </li><li>Practical application of accepted project lifecycle practices/methodology. </li><li>Basic understanding of the business and related technology needs. </li><li>Ability to understand critical factors and impacts surrounding issues and to make a reasonable decision. </li><li>Ability to resolve problems in a timely manner. </li><li>Ability to meet deadlines while responding well to constant changes and resource constraints.</li></ul></ul><h3>Education/Experience</h3><ul><ul><li>High school diploma or equivalent required. Bachelor's degree in related field specialized training, or equivalent work experience.</li><li>1-5 years of IT project management or equivalent leadership experience.</li></ul></ul><h3>Physical Demands</h3><ul><ul><li>General office environment. Moderate levels of stress may occur at times. </li><li>May require long periods sitting and viewing a computer monitor. </li><li>No special physical demands required. </li><li>Schedule flexibility to include working every other Friday &amp; Saturday 8:30 pm – 6 am regularly and holidays as required by the business for 24/7 operations. </li></ul></ul>The following information is required by pay transparency legislation in the following states: CA, CO, HI, NY, and WA. This information applies only to individuals working in these states.The anticipated starting pay range for Colorado is: $64,400 – $94,490 The anticipated starting pay range for the states of Hawaii and New York (not including NYC) is: $68,600 – $100,540The anticipated starting pay range for California, New York City, and Washington is: $75,100 – $110,110Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on benefits offered is <a href="https://rackspace.jobs/benefits/" rel="noopener noreferrer nofollow ugc" target="_blank">here</a>.Location: Remote in the United States of America#LI-AW1#LI-Remote

United States

Project Manager II

DAZN

THE ROLE: We are seeking an experienced Incident Commander to join the Global Live Operations team. We are seeking a highly skilled and technology-focused leader to drive the evolution of the DAZN Critical Incidents Technical Response Group handling all incident types.  You will be responsible for Incident Management and will be the key decision-maker and authority to direct the Problem resolution path for fastest restoration to any service.  You are responsible for managing the restoration of an impacted service affected by real or potential interruptions which may have an impact upon the quality or availability of that service. When a major or critical incident occurs, the right technical resources will be activated, you lead major Incident calls, determine the client impact, agree on resolution actions with everybody involved, manage the communication channel for focus on return-to-service.  This will include managing technical sub-channels with tech development leads who will take point for sub-channels and isolate issues contributing to return-to-service.  Your responsible for business communication leaving the engineering teams focused on the return to service.  This is a fast-paced high-tech environment and will require extended hours and after-hours follow up given the nature of the changes occurring 7x24, x365, the role is shift based. You will also have a hand to play in the technical delivery &amp; transformation of complex projects &amp; new features, transitioning them into PROD &amp; operationalising new deliverables. Scoping monitoring requirements, creation of runbooks and highlighting delivery <a href="http://risks.We" rel="noopener noreferrer nofollow ugc" target="_blank">risks.We</a> are live globally and are determined in our continued efforts to remain a leader in the streaming community. Are you ready to have your work impact millions daily and change the OTT landscape? Benefits include access to DAZN, 25 days’ annual leave (increasing by 3 days after 3 years), private medical insurance, life assurance, pension contributions up to 5%, family friendly community including enhanced parental leave, electric vehicle benefit option, free access for you and one other to our workplace mental health platform app (Unmind), learning and development resources, opportunity for flexible working, and access to our internal speaker series and events.<h3>As our new Incident Commander, you’ll have the opportunity to:</h3><ul><ul><li>Technically leads all aspects of critical incidents (S1-S3) - determine SMEs needed, identify problem and release/de-escalate after diagnosis meeting SLA’s </li><li>Focused on fastest service restoration/recovery – bridge, teams communication channels, sync-points for sub-tech teams leading investigations (including 3rd party vendors and DAZN engineering teams).  </li><li>You are responsible for the quality and integrity of Major Incident Management process - interface with Service Delivery Managers, Support teams, and DAZN Development/Engineering teams.  </li><li>Provide recommendations on troubleshooting and other technology improvements to quickly resolve incidents, ensuring infrastructure and application stability    </li><li>Partners with other Support, Dev and Engineering teams to resolve difficult or unique system issues that team members are not equipped to handle.    </li><li>Provides Technical support to team members to facilitate resolution or escalation of technical issue  </li><li>Identify failure points driving availability and accelerating mean-time-to-repair including architectures, design, process improvements, software disciplines, test, etc…  Interact frequently with various stakeholders across the organization to prioritize backlog for availability as required.  </li><li>Transition new features &amp; projects into PROD, operationalising &amp; highlighting <a href="http://risks.Build" rel="noopener noreferrer nofollow ugc" target="_blank">risks.</a></li><li><a href="http://risks.Build" rel="noopener noreferrer nofollow ugc" target="_blank">Build</a> &amp; scope monitoring capabilities</li><li>Create transitional support runbooks &amp; be responsible for pre &amp; post delivery management.</li></ul></ul><h3>You'll have:</h3><ul><ul><li>Experience of Managing of Major Incidents, providing leadership to resolution and clear communications throughout </li><li>Working knowledge of ITIL incident, problem, and change management components</li><li>The ability to co-ordinate technical, incident and supplier side teams to ensure that all incidents are accurately prioritised and effectively managed  </li><li>Experience to identify early indications of major incidents not progressing well and get things back on track </li><li>Ability to determine precise customer impacts on our incidents through analysis of CS, social, error codes, and playback failures </li><li>Knowledge of KPIs that indicate performance and customer experience (eg re-buffering, video playback failures, video-start failures, capacity monitoring) </li><li>Operations experience in a 24x7, x365 support model  </li><li>Knowledge of ticketing system – Service Now or JIRA </li><li>Working knowledge of cloud related architecture &amp; systems. ECS, scalability, lambda &amp; cloud related DB’<a href="http://s.Observability" rel="noopener noreferrer nofollow ugc" target="_blank">s.</a></li><li><a href="http://s.Observability" rel="noopener noreferrer nofollow ugc" target="_blank">Observability</a> tooling experience, New Relic, Coralogix, Conviva <a href="http://etc.Delivery" rel="noopener noreferrer nofollow ugc" target="_blank">etc.</a></li><li><a href="http://etc.Delivery" rel="noopener noreferrer nofollow ugc" target="_blank">Delivery</a> experience in fast-paced environments</li><li>Operationalising complex process’ &amp; workflows</li></ul></ul>At DAZN, we bring ambition to life. We are innovators, game-changers and pioneers. So, if you want to push boundaries and make an impact, DAZN is the place to be. As part of our team,you'll have the opportunity to make your mark and the power to make change happen. We're doing things no-one has done before, giving fans and customers access to sport anytime, anywhere. We're using world-class technology to transform sports and revolutionise the industry and we're not going to stop.  DAZN VALUES – THE ‘HOW’ IN WHAT WE DO:   AMBITIOUS – people who want to make a big impact and drive DAZN forward.   INVENTIVE – people with bright ideas who deliver great new experiences for our customers – and improvements for our business.  People who come up with better, simpler ways of doing things.  PASSIONATE – people who are proud of our product, our content and our business – and love to shout about it.  People who love what they do and show commitment every day.  BRAVE – people who take difficult decisions to help us focus on improving DAZN, our performance and our results.   SUPPORTIVE – people who know that we achieve more as a team than as individuals.  People value inclusion and look out for each other, helping their colleagues enjoy their work and develop their careers.  People who consider others before making decisions. At DAZN, we are committed to fostering an inclusive environment that values equality and diversity, where everyone can contribute and have their voices heard. This means hiring and developing talent across all races, ethnicities, religions, age groups, sexual orientations, gender identities and abilities. Everyone has the opportunity to make change and impact our DEI journey by joining our ERGs: Proud@DAZN, Women@DAZN, Disability@DAZN and ParentZone. If you’d like to include a cover letter with your application, please feel free to. Please do not feel you need to apply with a photo or disclose any other information that is not related to your professional experience. Our aim is to make our hiring processes as accessible for everyone as possible, including providing adjustments for interviews where we can. We look forward to hearing from you.

Leeds

Incident Commander

Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for a Cloud Frontline Support Specialist to join our mission to create a #CyberFit future and protect all data, applications and systems across any environment. 
As a Cloud Frontline Support Specialist you will be responsible for supporting MSPs, partners and customers of Acronis, and resolving Acronis Cyber Platform technical incidents with the help of available resources (Knowledge base, public and internal documentation), your own expertise and cooperation with colleagues within Support organization. You will craft solutions and deliver initial product setup, perform initial issue troubleshooting, escalate issues to the next Support level, communicate with MSPs to their complete satisfaction.
WHAT YOU'LL DO
<ul>
<li>Answer how-to questions and customer care requests related to Acronis Cyber Platform</li>
<li>Work on resolving various technical incidents for the MSPs involving Acronis products</li>
<li>Perform technical analysis of a technical issue and define an action plan for fixing it</li>
<li>Be responsible for building and maintaining strong relationships with partners</li>
<li>Maintain deep knowledge of Company operations to support partners’ requests effectively</li>
<li>Interact with various departments (Experts, Partner Success, Analysts) to analyze and resolve problems</li>
<li>Meet and exceed KPIs set for your role (customer satisfaction, productivity, interaction quality and others</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)
<ul>
<li>Fluent English (both oral and written) required</li>
<li>Fluent in Cantonese</li>
<li>1 or more years of work experience in a similar role (preferably in Hosting tech support or Managed Service Provider business)</li>
<li>Good communication skills and customer focus, ability to prioritize and switch between a variety of time-sensitive issues</li>
<li>Hands-on experience administering Windows Server (know how to gather and analyze various Windows logs and dumps)</li>
<li>Knowledge of Linux/UNIX basics, CLI – as a strong plus</li>
<li>Awareness of the modern Virtualization technologies (experience deploying and managing virtual machines on VMware ESXi / Microsoft Hyper-V clusters) – as a strong plus</li>
<li>Experience with Business applications (MS Exchange, MS SQL, MySQL, Oracle DB, Citrix XenApp, NTP servers) – as a strong plus</li>
<li>Passion for troubleshooting, ability to come up with efficient solutions for complex cross-platform issues</li>
</ul>
*Please submit your resume and application in English
WHO WE ARE

Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments.
A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses.
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances. 
#L1-WC1

Kuala Lumpur

Cloud Software Support Specialist

Job Summary: This role owns complex customer issues which may take several days or weeks to resolve and keeps our customers updated through every step of the process. Responsible for the support of internal and external customers on multiple platforms. Work with customers and other teams to troubleshoot customer environments to increase user satisfaction. Resolves customer issues, providing guidance and recommendations to increase efficiency and reduce customer incidents. Develops tooling and processes to drive and improve customer experience, creates playbooks, and providing mentoring on customer related issues to support teams. The Engineer is expected to take initiative and advise on potential pitfalls that a customer may encounter and suggest alternatives which may better serve the stability and security of the customer's solution. Keeps informed of emerging technologies. Responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed. Work Location: Remote<h3>Key Responsibilities: </h3><ul><ul><li>Other Incidental tasks related to the job, as necessary. </li><li>Technical point of escalation to the Cloud Support and Engineering teams; resolving customer </li><li>issues, working in collaboration with partners across the business, as required .</li><li>Lead functional and contribute to cross-functional business continuity/transformational projects.</li><li>and customer engagements (both technical and non-technical), delivering key objectives for the </li><li>Organization.</li><li>Monitor and provide maintenance for all related infrastructure.</li><li>Ensure the control, integrity, and accessibility of the cloud environment.</li><li>Implements large, complex enterprise-class solutions.</li><li>Lead tasks relating to system architecture enhancements, problem management, fleet </li><li>management, process improvement, reporting, product integration and customer infrastructure.</li><li>Lead Workload/Workforce Management and Optimization related tasks.</li><li>Develop technical training for all Rackers supporting Rackspace Supported Cloud Products.</li><li>Mentor and assist Rackers across the organization.</li><li>Provide technical expertise underpinning communications targeting a range of stakeholders - from </li><li>individual contributors to leaders across the business. </li><li>Collaborate with Account Managers and Business Development Consultants to build strong </li><li>customer relationships.</li><li>Collaborate and share knowledge with other Engineers and Administrators on the support floor.</li></ul></ul><h3>Qualifications: </h3><ul><ul><li>5 - 7 years of technical engineering and administration experience with a minimum of 3 - 4 years </li><li>commercial experience as either a LAMP stack software developer and/or systems administrator.</li><li>2+ years of current commercial experience working with a high-traffic site.</li><li>Experience with high-availability, high-performance, open-source web technologies.</li><li>Experience automating and orchestrating workloads across multiple public cloud providers. </li><li>Experience with cloud platforms, open-source databases and caching layers.</li><li>Experience working in a containerized environment (Docker/LXC).</li><li>Strong knowledge of Cloud Platform Products such as AWS, Azure, GCP, or Openstack.</li><li>Strong skills in at least one of the following languages: <a href="http://Node.js" rel="noopener noreferrer nofollow ugc" target="_blank">Node.js</a>, Python, PHP, Ruby, and Java.</li><li>Strong skills with git and git workflows.</li><li>Strong skills in leveraging CI and CD tools to automate testing and deployment.</li><li>Strong knowledge of Linux or Windows OS, including but not limited to: Server Failover </li><li>Clustering, Active Directory, IIS.</li><li>Broad knowledge of the following with deep knowledge of some: PHP, Python, Ruby, Javascript, </li><li>Memcached, LAMP, nginx, <a href="http://node.js" rel="noopener noreferrer nofollow ugc" target="_blank">node.js</a>, nosql, Varnish.</li><li>Proficient web programming and scripting ability. </li><li>Proficient knowledge of designing, building, implementing, analyzing, and troubleshooting </li><li>distributed, highly available systems.</li><li>Proficient automation skills with at least one configuration management system such as Chef, </li><li>Puppet, Ansible, Salt, or other such tools.</li><li>Proficient knowledge of software development methodologies including code profiling, regression </li><li>testing, and continuous integration.</li><li>Proficient knowledge of Project Management methodologies.</li><li>Proficient understanding of services and protocols, configuration, management, and </li><li>troubleshooting of hosting environments, including web servers, databases, caching, and </li><li>database services.</li>Discover your inner Racker: <a href="https://rackspace.jobs/culture/" rel="noopener noreferrer nofollow ugc" target="_blank">Racker Life</a></ul></ul>The following information is required by pay transparency legislation in the following states: CA, CO, HI, NY, and WA. This information applies only to individuals working in these states.  ·       The anticipated starting pay range for Colorado is: $89,300 - $130,900.·       The anticipated starting pay range for the states of Hawaii and New York (not including NYC) is: $95,000 - $139,260.·       The anticipated starting pay range for California, New York City and Washington is: $104,000 - $152,570. Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on <a href="https://rackspace.jobs/benefits/" rel="noopener noreferrer nofollow ugc" target="_blank">benefits</a>  offered is here.#LI-MF1 #LI-RemoteAbout Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Cloud Engineer III- US

Job Summary: The Network Security Engineer is a key element within the Rackspace support infrastructure and isexpected to provide a high level of technical support to our customers via the phone, ticketing system, and automation. This role owns complex customer issues which may take several days or weeks toresolve and keeps our customers updated through every step of the process. The Network SecurityEngineer is expected to take initiative and advise on potential pitfalls that a customer may encounter andsuggest alternatives through automation, which may better serve the stability and security of thecustomer's solution. Technical issues can include troubleshooting customer network environmentsincluding firewall configurations, VPN technologies and access-control lists, VIP configurations, TCL(iRule) and Perl scripts, layer 4 thru 7 issues. The role will also support many elements of the RackspaceCloud product portfolio, including RackConnect. The Network Engineer will create and maintain customerloyalty by providing Fanatical Experiences above and beyond customer expectations. Responsible foradhering to company security policies and procedures and any other relevant policies and standards asdirected. Work Location: Remote<h3>Key Responsibilities: </h3><ul><ul><li>Other Incidental tasks related to the job, as necessary. </li><li>Technical point of escalation to the Cloud Support and Engineering teams; resolving customer </li><li>issues, working in collaboration with partners across the business, as required .</li><li>Lead functional and contribute to cross-functional business continuity/transformational projects.</li><li>and customer engagements (both technical and non-technical), delivering key objectives for the </li><li>Organization.</li><li>Monitor and provide maintenance for all related infrastructure.</li><li>Ensure the control, integrity, and accessibility of the cloud environment.</li><li>Implements large, complex enterprise-class solutions.</li><li>Lead tasks relating to system architecture enhancements, problem management, fleet </li><li>management, process improvement, reporting, product integration and customer infrastructure.</li><li>Lead Workload/Workforce Management and Optimization related tasks.</li><li>Develop technical training for all Rackers supporting Rackspace Supported Cloud Products.</li><li>Mentor and assist Rackers across the organization.</li><li>Provide technical expertise underpinning communications targeting a range of stakeholders - from </li><li>individual contributors to leaders across the business. </li><li>Collaborate with Account Managers and Business Development Consultants to build strong </li><li>customer relationships.</li><li>Collaborate and share knowledge with other Engineers and Administrators on the support floor.</li></ul></ul><h3>Qualifications: </h3><ul><ul><li>Minimum of 3 years of relevant experience.</li><li>Certifications such as CISSP, GSEC, CEH or CISM desired.</li><li>Experience with one of the following security tools:  Tripwire, Tenable, and/or Trend Micro.</li><li>Experience with change management tools such as:  Ansible, or Big Fix. </li><li>Knowledge and experience with ethical hacking, firewall and intrusion detection/prevention technologies, secure coding practices and threat modeling.</li><li>Advance knowledge and experience of virtualization technologies, Windows and Unix/Linux operating systems.</li><li>Advance knowledge and experience of network and server hardware infrastructures and storage technologies (NAS, SAN).</li><li>Experience with designing secure network architectures, identity and access management principles, application security, encryption technologies, DNS, SOA, database and web applications.</li><li>Must have excellent communication skills and the ability to articulate complex scenarios with clear solutions.</li><li>Ability to make appropriate decisions considering the relative costs and benefits of potential actions.</li>Discover your inner Racker: <a href="https://rackspace.jobs/culture/" rel="noopener noreferrer nofollow ugc" target="_blank">Racker Life</a></ul></ul>The following information is required by pay transparency legislation in the following states: CA, CO, HI, NY, and WA. This information applies only to individuals working in these states.  ·       The anticipated starting pay range for Colorado is: $82,300 - $120,670.·       The anticipated starting pay range for the states of Hawaii and New York (not including NYC) is: $87,500 - $128,370.·       The anticipated starting pay range for California, New York City and Washington is: $95,900 - $140,580. Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on <a href="https://rackspace.jobs/benefits/" rel="noopener noreferrer nofollow ugc" target="_blank">benefits</a>  offered is here.#LI-MF1 #LI-RemoteAbout Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

NetSec Engineer III – US

Job Title: VMware, Windows, and Linux L3 Administrator Location: India Job Type: Full-TimeShift Timing: 5pm to 2am IST Job Summary: We are seeking an experienced VMware, Windows, and Linux L3 Administrator to join our IT team.The ideal candidate will have extensive experience in managing and troubleshooting VMware environments, Windows servers, and Linux systems.This role requires a deep understanding of virtualization, server administration, and network protocols. Key Responsibilities: BareMetal Experience : NUTANIX, HP Proliant, Dell Servers, IBM servers, Cisco UCS VMware Administration: Manage and maintain VMware environments, including vSphere, vCenter, and ESXi hosts.Having experience with Datastore and Storage management including zoning.Perform regular updates, patches, and upgrades to VMware infrastructure.Troubleshoot and resolve issues related to VMware performance, storage, and networking.Implement and manage virtual desktop infrastructure (VDI). Windows Server Administration: Install, configure, and maintain Windows servers (2008, 2012, 2016, 2019).Manage Active Directory, DNS, DHCP, and Group Policy.Perform regular system updates, patches, and security configurations.Troubleshoot and resolve issues related to Windows server performance and connectivity. Linux Administration: Install, configure, and maintain Linux servers (CentOS, Ubuntu, Red Hat).Manage user accounts, permissions, and security settings.Perform regular updates, patches, and system backups.Troubleshoot and resolve issues related to Linux server performance and connectivity. General Responsibilities: Monitor system performance and ensure high availability of infrastructure.Implement and manage backup and disaster recovery solutions.Collaborate with other IT teams to design and implement new solutions.Document system configurations, procedures, and troubleshooting steps.Provide L3 support for escalated issues and mentor junior team members. Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field.8+ years of experience in VMware administration.5+ years of experience in Windows server administration.5+ years of experience in Linux server administration.Strong understanding of network protocols and configurations.Experience with scripting and automation (PowerShell, Bash, Python).Relevant certifications (e.g., VCP, MCSE, RHCE) are a plus.Excellent problem-solving and communication skills.      Preferred Skills: Experience with cloud platforms (AWS, Azure, Google Cloud).Knowledge of containerization technologies (Docker, Kubernetes).Familiarity with ITIL processes and best practices.

India

Vmware Cloud Engineer - III (Night shift)

Job description summary Responsible for India indirect tax compliance and income tax compliance, tax provision preparation, tax account reconciliations, and tax research to ensure accurate and timely filing of returns.  Assist with transfer pricing and local tax audits. PRIMARY RESPONSIBILITIES:  Assist with preparation of India tax compliance including income tax, Goods and Services Tax (GST), and Tax Deducted at Source (TDS).Assist with preparation of VAT/GST and income tax returns for other country entities, as needed.Assist with income tax, indirect tax, or transfer pricing audits, as needed.Prepares quarterly US GAAP and Local Statutory Tax Provisions for international subsidiaries, as needed.Coordination with accounting department for preparation of local statutory financials.Calculate monthly and/or quarterly journal entry postings and upload into Oracle.Prepare quarterly account reconciliations.Assist with the preparation of annual Transfer Pricing report, as needed.Develop knowledge of applicable tax laws and regulations.Perform tax research and analysis and prepare written documentation to support tax positions taken.

Gurugram

Sr. Tax Consultant

Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for a Partner Success Manager to join our mission to create a #CyberFit future and protect all data, applications and systems across any environment. 
As a Cloud Partner Account Manager you will bring experience in Account Management and have a passion for Data Protection and Cyber Security. You will work as part of the Inside Sales Channel Management organization and aligned with a portfolio of service providers utilizing Acronis Cyber Protect Cloud. Your main goals as the Cloud PSM will be to drive drive Annual Recurrent Revenue growth through account planning with dedicated partners, increase adoption of new services, retain a partner and create a best in class partner experience which is the key differentiator of Acronis.
WHAT YOU'LL DO
<ul>
<li>Drive quarter over quarter cloud revenue growth working through assigned partners</li>
<li>Make a territory analysis and planning for dedicated geographies to identify top potential partners</li>
<li>Perform account planning with all managed partners with level of certain details depending on partner’s engagement, loyalty and responsiveness</li>
<li>Train new and existing partners with existing and new products</li>
<li>Guide every partner through onboarding and enablement stage equipping with all needed knowledge, resources and tools</li>
<li>Guide partners to adopt Acronis Automation and Security tooling to increase their operational efficiency</li>
<li>Motivate and enable partners to sell Acronis services to existing customer base of the partner, attract new customers to partner and help to retain existing customer to partner</li>
<li>Drive partner’s satisfaction and acting as a trusted advisor and single point of contact throughout the entire partner lifecycle</li>
<li>Drive successful upsell/cross sell initiatives with partner to increase new services attach rate</li>
<li>Put maximum efforts to avoid churn and retain a partner</li>
<li>Engage and orchestrate all needed internal resources to help dedicated partners’ growth</li>
<li>Profile every managed partner on vendors and tools they sell/use putting all information into Partner Passport. Every CSP Passport should have not less than 80% fields filled out</li>
<li>Know partner’s lifecycle management and be able to lead a partner along it through a set of regular activities focused on educating, evangelizing, making committed</li>
<li>Maintain a regularity/frequency of contact with every partner depending on priority</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS) 
<ul>
<li>Minimum 3 years of sales and marketing experience in the MSP channel software industry on similar positions such as channel sales, partner account management or channel development—experience in equivalent role highly desired</li>
<li>Proven experience in a Cyber Security company demonstrating a strong understanding of industry practices and protocols</li>
<li>Experience in selling Professional Service Automation (PSA) or Remote Monitoring and Management (RMM) software services</li>
<li>In-depth channel and field sales knowledge with an understanding of the cloud market business model</li>
<li>Strong presentational, communication, and interpersonal skills with the ability to clearly articulate the product’s different features and answer all customer questions</li>
<li>Self-motivated with a high level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high-level of accuracy</li>
<li>Team-player with a positive attitude who thrives in a global environment, eager to do more and help out, views challenging situations as opportunities</li>
<li>Comfortable with ambiguity and willingness to adapt to changes in responsibilities and strategies</li>
<li>Highly persistent in follow-up conversations, negotiations and closing sales skills</li>
<li>Strong presentational, communication, interpersonal, planning and time management skills</li>
<li>Fluent German and English</li>
<li>Passion and commitment to succeed by working hard and never giving up</li>
</ul>
WHO WE ARE 
Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments. 
A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses. 
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact. 
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances. 
#LI-RK1

Prague

Cloud Partner Account Manager with German (CyberSecurity Experience) - DACH

Career Level SummaryRequires working knowledge and experience in own job discipline and broadens capabilitiesContinues to build knowledge of the company, processes and customersPerforms a range of assignments related to job disciplineUses learned and prescribed guidelines or processes in analyzing situationsReceives a moderate level of guidance and directionCritical CompetenciesSystems Thinking: Assists with a whole systems approach to analyzing issues by ensuring all components (structure, people, process and technology) are identified and accounted forIdea Creation: Provides ideas and designs new solutions, methods and products to update what existed priorKey ResponsibilitiesMonitor and provide maintenance for all related infrastructureEnsure the control, integrity, and accessibility of the cloud environment for the enterpriseLead Workload/Workforce Management and Optimization related tasksMentor and assist Rackers across the Cloud FunctionQuality check development of technical training for all Rackers supporting Rackspace Supported CLOUD ProductsProvide technical expertise underpinning communications targeting a range of stakeholders - from individual contributors to leaders across the businessCollaborate with Account Managers and Business Development Consultants to build strong customer relationshipsCollaborate and share knowledge with other Engineers and Administrators on the support floorPerson SpecificationKnowledgeProficient knowledge of Cloud Platform Products such as GCPProficient skills in at least one of the following languages: Python, Microsoft, LinuxProficient skills with git and git workflowsProficient skills in leveraging CI and CD tools to automate testing and deploymentKnowledge of designing, building, implementing, analyzing, and troubleshooting distributed, highly available systemsKnowledge of at least one configuration management system such as Chef, Bash or other such toolsUnderstanding of services and protocols, configuration, management, and troubleshooting of hosting environments, including web servers, databases, caching, and database servicesKnowledge in the application of current and emerging network software and hardware technology and protocolsRequires conceptual knowledge in own job discipline and broadens capabilities Understands key business drivers; uses this understanding to accomplish own workSkillsPassionate about technology and has a desire to constantly expand technical knowledgeDetail-oriented in documenting information and able to own customer issues through resolutionAble to handle multiple tasks and prioritize work under pressureDemonstrate sound problem-solving skills coupled with a desire to take on responsibilityStrong written and verbal communication skills, both highly technical and non-technicalAbility to communicate technical issues to nontechnical and technical audiencesEducationRequiredBachelor’s degree in Computer Science or any specializationRequires Cloud Professional Exam Certificates: GCP.Required4-7 Experience on Google Cloud Should be willing to work in EMEA shiftExperience with cloud platforms, open-source databases and caching layersTechnical customer support experience in a cloud hosting/technology environmentPhysical DemandsMay require work on non-traditional shiftsSchedule flexibility to include working weekends and/or evenings and holidays as required by the business for 24x7 operationsA willingness to work weekends and/or holidays when required as the business dictates

GCP Cloud Engineer - R-19409

The Financial Analyst III at Rackspace Technology performs highly complex financial analyses on cash flows, operating results, and business plans to determine rates of return, capital/cash flow requirements, etc. Prepares forecasts and analyses on industry and general economic trends. Responsible for budget analysis. Responsible for the department’s budgeting process: plans, develops, prepares, inputs, and maintains the company’s budgets.Location: On-site in San Antonio, TX<h3>Key Responsibilities:</h3><ul><ul><li>Assesses options for improvement on business expenses.</li><li>Prepares profitability analyses.</li><li>Works with Directors and VP's through the development process of each budget and makes recommendations.</li><li>Budgets include monthly, quarterly, and yearly reports which exemplify revenues and expenses.</li><li>Develops/reviews forecasts for accurate and timely cash flow projections, sales projections, expense projections, profitability, headcount, department performance, and direct expenses.</li><li>Takes ownership of projects from start to finish.</li><li>May provide work leadership for less senior analysts and/or has project management responsibilities.</li></ul></ul><h3>Qualifications:</h3><ul><ul><li>Bachelor's degree required in Business, Finance, or a related field.</li><li>5 years of experience in financial planning, analysis, or a related field.</li><li>Advanced technical knowledge of budgeting, financial statements, cash management, and financial analysis processes.</li><li>Advanced understanding of overall financial function and interrelated components. Advanced understanding of business valuation and M&amp;A analysis.</li><li>Ability to create highly complex forecasting models. Must also possess high attention to detail and be capable of performing most complex data analysis for extended periods of time.</li><li>Expert Excel skills are required. Must have advanced presentation skills, and the ability to express the most complex quantitative concepts to non-financial audiences.</li><li>Advanced communication skills, both written and verbal. Excellent organizational skills. Ability to make appropriate decisions considering the relative costs and benefits of potential actions.</li><li>Ability to successfully work and promote inclusiveness in small groups.</li><li>Works under minimal supervision. Provides updates on work performed as needed.</li></ul></ul>#LI-AW1, #LI-Onsite

San Antonio

Financial Analyst III

Acronis is revolutionizing cyber protection—providing natively integrated, all in one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for a Licensing and Operations Specialist to join our mission to create a #CyberFit future and protect all data, applications and systems across any environment. 
The Licensing and Operations Specialist at Acronis is responsible for managing and overseeing all aspects of licensing processes and operational support within the organization. This role ensures that licensing policies are accurately implemented and adhered to, while providing efficient operational support to various teams. The Licensing and Operations Specialist plays a critical role in optimizing internal workflows, managing compliance with licensing agreements, and supporting business operations to enhance efficiency and productivity.
WHAT YOU'LL DO
<ul>
<li>Manage renewal date, expiration, end-of-support or end-of-life of all licenses or support contracts you are responsible for. Manage and optimize scope of contracts in case of cost-effective solution. Analyze usage of licenses.</li>
<li>Registration of guarantees for equipment in our personal account, Control validity of current warranty dates, Form requests to prolong warranty. Communicate with Service companies in order to organize the diagnostic and repair process.</li>
<li>Track &amp; Document available &amp; new software and associated licenses in asset management software. Maintain all associated access information log information, including but not limited to passwords, tokens, login information.</li>
<li>Certify license availability. Coordinate and document periodic software / license audits and participate in other audits, as necessary.</li>
<li>Partner with software vendors (Microsoft, VMware etc.). Review license requirements for new deployments. Research software licensing models, product use rights and licensing metrics / entitlements as needed. Organize passing of various tests/qualifications to get the required Competencies and get an ability to renew the partnership.</li>
<li>Manage software ordering process and requests from enterprise users. Work with software requestors as needed to acquire additional or missing information for their requests, to keep them apprised of the status of their requests.</li>
<li>Act as a liaison to the Finance and Group Procurement departments regarding software asset information and procurement processes.</li>
<li>Collaborate with IT team leaders, procurement managers and Finance Prepare budget for IT Department.</li>
<li>Control budget spends on licenses and provide periodic updates and suggestions on improvements.</li>
<li>Focusing on changing ‘Hardware and software standards’ when they become EOL.</li>
<li>Sale of equipment to employees (not to external companies)</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)
<ul>
<li>Upper Intermediate English</li>
<li>Familiarity with Microsoft licensing, legal language, and business terms</li>
<li>Talent in negotiations</li>
<li>Strong analytical and verbal/written communication skills (technical especially)</li>
<li>Advanced knowledge of Excel Experience in collecting and analyzing data</li>
<li>Good understanding of hardware specifications and parts</li>
<li>Proven working experience on same position will be a big plus</li>
</ul>
WHO WE ARE
Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments. 
A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses. 
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact. 
 Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances. 
WE OFFER
Competitive Benefits
<ul>
<li>Employee recognition program – CyberDragon Award</li>
<li>Employee referral bonus program</li>
<li>Hybrid and flexible working mode</li>
<li>25 days paid annual leave</li>
<li>Supplementary health insurance for employees and family members, including dental treatment</li>
<li>Childbirth bonus</li>
<li>Monthly sports card for employees and family members</li>
<li>Monthly public transport card</li>
</ul>
Office Benefits  
<ul>
<li>Convenient and modern office location in the Building of the year including office massage and game rooms</li>
<li>Free parking for cars, bikes and bicycles</li>
<li>Free lunch vouchers</li>
<li>Parties, team-buildings and birthday compliments</li>
</ul>
Professional Development
<ul>
<li>Global mentorship program</li>
<li>In-house training and professional development activities</li>
<li>Certification courses</li>
<li>Participation in conferences and seminars</li>
</ul>
#LI-WC1

Sofia

Licensing and Operations Specialist

Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for a Cloud Partner Success Manager to join our mission to create a #CyberFit future and protect all data, applications and systems across any environment.
WHAT YOU'LL DO 
The Cloud Partner Success Manager will bring their experience in both the cybersecurity industry and software sales to drive growth in Cloud revenue. By working with dedicated partners, this position will be increasing the adoption of new services, and creating and retaining a best-in-class partner experience which is the key differentiator of Acronis.
<ul>
<li>Make a territory analysis and plan for dedicated geographies to identify top potential partners.</li>
<li>Align with Acronis Cloud Distributors for joint activities for channel enablement</li>
<li>Enable new partners' growth with Acronis sales and marketing tools and programs</li>
<li>Drive successful upsell \ cross-sell initiatives so partner</li>
<li>Make partners sell Acronis services to an existing customer base of the partner, attract new customers to partner, and help to retain existing customers to partner</li>
<li>Train new partners with existing and new products</li>
<li> Develop relationships with key decision-makers on the partner side</li>
<li>Support new partners on a daily basis on business and technology development</li>
<li>Engage Acronis Solution Engineers and Technical support teams</li>
<li>Key KPIs: Incremental revenue from the managed list of partners, incremental growth in the consumed revenue, and incremental growth of security-related revenue.</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)  
<ul>
<li>5+ years of sales and marketing experience in the software industry (Channel sales\ Partner account manager \ Channel development position within a software vendor)</li>
<li>Cybersecurity experience </li>
<li>In-depth channel and field sales experience with an understanding of the cloud market business model</li>
<li>Strong presentation, communication, and planning skills</li>
<li>Native/fluent English (additional French would be an advantage)</li>
</ul>
WHO WE ARE
Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments.
A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses.
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances 

#LI-MC1

Miami

Cloud Partner Success Manager (NAM)

Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for a Cloud Software Support Specialist to join our mission to create a #CyberFit future and protect all data, applications and systems across any environment.
In this role you will be acting as liaison between the customers (Service Providers Partners) and internal Acronis resources. On a daily basis you will be dealing with various software related technical questions, via phone, email and chat, delivering best in class client experience.
WHAT YOU'LL DO
<ul>
<li>Provide technical support, configuration and troubleshooting of software-related inquiries via email, phone and chat for customers and MSPs.</li>
<li>Perform technical analysis of customer problem and define plan for resolving it</li>
<li>Be responsible for building and maintaining strong relationships with partners</li>
<li>Interact daily with other engineers to provide technical action plans or take ownership of cases that require escalation</li>
<li>Work closely with the Expert team to answer Customers’ technical questions (act as liaison between the customer and internal Acronis resources)</li>
<li>Meet and exceed KPIs set for your role (customer satisfaction, productivity, interaction quality and others)</li>
<li>Ensure that all relevant communication, documents, and files related to the case are accurately recorded in the support system</li>
</ul>
WHAT YOU BRING 
<ul>
<li>Fluent French and English (both verbal and written, Upper Intermediate as a minimum)</li>
<li>1 or more years of work experience in a similar role (preferably in Hosting tech support or Managed Service Provider business)</li>
<li>Knowledge of Windows Server administration basics (know how to gather and analyze various Windows logs and dumps)</li>
<li>Ability to convey technical information effectively</li>
<li>Ability to analyze technical issues</li>
<li>Exceptional customer service approach and Excellent analytical skills</li>
</ul>
Would be considered plus if you have
<ul>
<li>Experience and knowledge of Linux/UNIX basics, CLI</li>
<li>Awareness of the modern Virtualization technologies (experience deploying and managing virtual machines on VMware ESXi / Microsoft Hyper-V clusters)</li>
<li>Experience with Business applications (MS Exchange, MS SQL, MySQL, Oracle DB, Citrix XenApp, NTP servers)</li>
</ul>
*Please submit your resume and application in English
WE OFFER 
<ul>
<li>Competitive health insurance benefits and annual leave </li>
<li>Hybrid and flexible working models </li>
<li>Employee recognition and referral bonus programs </li>
<li>Monthly sports card for employees and family members  </li>
<li>Monthly public transport card, free parking, free office lunch vouchers </li>
<li>Teambuilding, social activities and networks </li>
</ul>
Professional Development  
<ul>
<li>Global mentorship program </li>
<li>Trainings, certifications and professional development activities </li>
<li>Participation in conferences and seminars </li>
</ul>
WHO WE ARE
Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments.
A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses.
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
#LI-LD1

Cloud Software Support Specialist (French language)

Job Title: Data Architect - Abinitio with cloud experience AWS/AzureLocation: Work from Home/ RemoteShift Time: India General ShiftExperience Level : 7 to 17 yrs About the Role:Our Cloud Data Services Team is looking for a skilled Data Architect (Cloud with Abinitio) for a customer-facing role. In this position, you will work with cutting-edge technologies and tools to build, optimize, and maintain large-scale data processing frameworks on the cloud. You'll collaborate with customers to design and deliver efficient, scalable data solutions.Key Responsibilities:Leverage AWS services (S3, EMR, Athena, Glue) or equivalent cloud platforms for data storage and processing.Proficiency with AbInitio product suite , including experience in PDL, Meta-programming, Conduct&gt;It, Express&gt;It, and GDE-based development.Implement and maintain CI/CD pipelines using tools like Jenkins and GitHub.Work with schedulers such as Apache Airflow to automate workflows and data pipelines.Automate tasks and processes using Python, shell scripting, and other relevant programming languages.Develop, troubleshoot, and optimize PL/SQL queries for complex data workflows.Work extensively on Big Data platforms like Hadoop and Hive to process large datasets.Drive the development of large-scale, self-service enterprise data frameworks.Exposure to open table formats like Iceberg is highly desirable.About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Data Engineer Architect (Cloud exposure with Abinitio)

Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for a Cloud Software Support Engineer to join our mission to create a #CyberFit future and protect all data, applications and systems across any environment.
In this role you will be acting as liaison between the customers (Service Providers Partners) and internal Acronis resources. On a daily basis you will be dealing with various software related technical questions, via phone, email and chat, delivering best in class client experience.
WHAT YOU'LL DO
<ul>
<li>Provide technical support, configuration and troubleshooting of software-related inquiries via email, phone and chat for customers and MSPs.</li>
<li>Perform technical analysis of customer problem and define plan for resolving it</li>
<li>Be responsible for building and maintaining strong relationships with partners</li>
<li>Interact daily with other engineers to provide technical action plans or take ownership of cases that require escalation</li>
<li>Work closely with the Expert team to answer Customers’ technical questions (act as liaison between the customer and internal Acronis resources)</li>
<li>Meet and exceed KPIs set for your role (customer satisfaction, productivity, interaction quality and others)</li>
<li>Ensure that all relevant communication, documents, and files related to the case are accurately recorded in the support system</li>
</ul>
WHAT YOU BRING
<ul>
<li>Fluent German and English (both verbal and written, Upper Intermediate as a minimum)</li>
<li>1 or more years of work experience in a similar role (preferably in Hosting tech support or Managed Service Provider business)</li>
<li>Knowledge of Windows Server administration basics (know how to gather and analyze various Windows logs and dumps)</li>
<li>Ability to convey technical information effectively</li>
<li>Ability to analyze technical issues</li>
<li>Exceptional customer service approach and Excellent analytical skills</li>
</ul>
Would be considered plus if you have
<ul>
<li>Fluent Turkish (both verbal and written)</li>
<li>Experience and knowledge of Linux/UNIX basics, CLI</li>
<li>Awareness of the modern Virtualization technologies (experience deploying and managing virtual machines on VMware ESXi / Microsoft Hyper-V clusters)</li>
<li>Experience with Business applications (MS Exchange, MS SQL, MySQL, Oracle DB, Citrix XenApp, NTP servers)</li>
</ul>
*Please submit your resume and application in English
WHO WE ARE
Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments.
A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses.
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
#LI-LD1

Belgrade

Cloud Software Support Engineer (German Language)

Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for a Nurture Partner Success Manager to join our mission to create a #CyberFit future and protect all data, applications and systems across any environment. 
As the Nurture Partner Success Manager you will bring experience in Account Management and have a passion for Data Protection and Cyber Security. You will work as part of the Inside Sales Channel Management organization and aligned with a portfolio of service providers utilizing Acronis Cyber Protect Cloud. This position is focused on driving consumption, engagement and preventing churn of the Acronis Service Providers in the assigned region.
WHAT YOU'LL DO
<ul>
<li>Drive quarter over quarter cloud revenue growth working through assigned partners</li>
<li>Make a territory analysis and planning for dedicated geographies to identify top potential partners</li>
<li>Perform account planning with all managed partners with level of certain details depending on partner’s engagement, loyalty and responsiveness</li>
<li>Train new and existing partners with existing and new products</li>
<li>Guide every partner through onboarding and enablement stage equipping with all needed knowledge, resources and tools</li>
<li>Guide partners to adopt Acronis Automation and Security tooling to increase their operational efficiency</li>
<li>Motivate and enable partners to sell Acronis services to existing customer base of the partner, attract new customers to partner and help to retain existing customer to partner</li>
<li>Drive partner’s satisfaction and acting as a trusted advisor and single point of contact throughout the entire partner lifecycle</li>
<li>Drive successful upsell/cross sell initiatives with partner to increase new services attach rate</li>
<li>Put maximum efforts to avoid churn and retain a partner</li>
<li>Engage and orchestrate all needed internal resources to help dedicated partners’ growth</li>
<li>Profile every managed partner on vendors and tools they sell/use putting all information into Partner Passport. Every CSP Passport should have not less than 80% fields filled out</li>
<li>Know partner’s lifecycle management and be able to lead a partner along it through a set of regular activities focused on educating, evangelizing, making committed</li>
<li>Maintain a regularity/frequency of contact with every partner depending on priority</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS) 
<ul>
<li>Minimum 3 years of sales and marketing experience in the MSP channel software industry on similar positions such as channel sales, partner account management or channel development—experience in equivalent role highly desired</li>
<li>Proven experience in a Cyber Security company demonstrating a strong understanding of industry practices and protocols</li>
<li>Experience in selling Professional Service Automation (PSA) or Remote Monitoring and Management (RMM) software services</li>
<li>In-depth channel and field sales knowledge with an understanding of the cloud market business model</li>
<li>Strong presentational, communication, and interpersonal skills with the ability to clearly articulate the product’s different features and answer all customer questions</li>
<li>Self-motivated with a high level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high-level of accuracy</li>
<li>Team-player with a positive attitude who thrives in a global environment, eager to do more and help out, views challenging situations as opportunities</li>
<li>Comfortable with ambiguity and willingness to adapt to changes in responsibilities and strategies</li>
<li>Highly persistent in follow-up conversations, negotiations and closing sales skills</li>
<li>Strong presentational, communication, interpersonal, planning and time management skills</li>
<li>Fluent English</li>
<li>French is a plus</li>
<li>Passion and commitment to succeed by working hard and never giving up</li>
</ul>
*Please send in your resume in English.
WHO WE ARE
Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments. 
A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses. 
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact. 
 Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances. 
#LI-RK1

Houston

Nurture Partner Success Manager (NAM) with Cyber Security Experience

Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for a Senior Solutions Engineer to join our mission to create a #CyberFit future and protect all data, applications and systems across any environment. 
As a Senior Solutions Engineer, you will be an integral part of the entire sales cycle, helping to achieve technical wins and to drive the adoption of our solutions and products. You will be a key member of the sales organization, responsible for the design and architecture of Acronis platform solutions. This is a very dynamic role and you will have the option to evolve and take your career to the next level. The ideal candidate has previous experience working with cloud &amp; security technologies or vendors, consulted or did solution sales, and is passionate about understanding new technologies in cloud computing and the security space.
WHAT YOU'LL DO
<ul>
<li>Collaborate with sales teams and business partners to articulate solutions for service providers, partners, and end customers.</li>
<li>Participate as an Acronis technology expert in meetings, conduct demos, and pitch products throughout the sales cycle.</li>
<li>Engage with customers, partners, and internal teams to coordinate activities for selling Acronis solutions.</li>
<li>Analyze business requirements, market strategies, and policies relating to data protection.</li>
<li>Manage strategic accounts collaborating with Acronis Account Managers to influence and develop sales strategies.</li>
<li>Facilitate customer evaluations and proof of concept activities for Acronis solutions.</li>
<li>Perform technical troubleshooting and secure technical wins during the pre-sales process.</li>
<li>Position solutions that address customer business problems and act as a technical advisor.</li>
<li>Conduct hands-on demonstrations and knowledge transfer of Acronis solutions to customers and partners.</li>
<li>Gather technical requirements, develop cost-effective solutions, and present them to prospects.</li>
<li>Develop responses to RFIs &amp; RFPs.</li>
<li>Assist in integrating MSPs RMM platforms with the Acronis Platform and work closely with cross-functional teams.</li>
<li>Understand complex customer needs and develop innovative solutions.</li>
<li>Provide customer and market feedback to Product Management, Engineering, and other Acronis teams.</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)
<ul>
<li>5+ years of proven experience in a similar position within a cyber security company with a strong understanding of industry practices and protocols</li>
<li>Relevant experience with data center IT architecture design and Cloud-based applications such as Microsoft 365 and Google Workspace</li>
<li>Backup, Disaster Recovery, and Storage solution design experience</li>
<li>Experience with Hyper-V &amp; VMware Virtualization platforms (other platforms beneficial)</li>
<li>Security experience in one or more of the following areas:- Antivirus / Ransomware Protection- Patch Management- Vulnerability Assessment- EDR/MDR/XDR- Email Security- Data Loss Prevention (DLP)- Network Security</li>
<li>Knowledge of Microsoft Operating Systems (Linux or other operating systems beneficial)</li>
<li>The ability to articulate technical and business value propositions</li>
<li>Experience in customer and sales opportunity management practices</li>
<li>Must be a good listener, creative, intuitive, a team player, and have the ability to resolve problems</li>
<li>A high level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high level of accuracy</li>
<li>Should be an articulate, persuasive, and polished oral and written communicator, able to discuss and negotiate around technical issues effectively</li>
<li>Ability to travel (including international 15%)</li>
<li>Fluent in English and French (please submit resume in English only)</li>
</ul>
WHO WE ARE
Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments. 
A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses. 
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of 'A-Team' plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact. 
 Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances. 

#LI-MK1

Marseille

Rhône

Senior Solutions Engineer

Provide administration for cloud computing platforms, networks, and systems. Responsible for delivering a great customer experience. Serves as an escalation point to provide technical support to customers over chat, phone and via support tickets. Responsible for responding to the Rackspace global support ticket queues and completing first line resolution to issues in scope. Expected to follow process, display good judgment in decisions and to create and maintain customer loyalty by going above and beyond the customer’s expectation. Responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed. <h3>Key Responsibilities: </h3><ul><ul><li>Resolve or escalate level-appropriate technical issues for customers in accordance with team playbook guidelines via phone and ticketing.</li><li>Secure, administer, and improve customer technical issues which can include cloud platform and infrastructure services, user management and permissions, or other software issues.</li><li>Troubleshoot monitoring alerts and create tickets accordingly.</li><li>Act as an escalation point for techs inside and outside the team encouraging peers to participate in problem solving.</li><li>Escalate support requests according to escalation procedures.</li><li>Perform incident management identification, assist in managing and escalation.</li><li>Ensure adherence to customer &amp; SLA commitments.</li><li>Manage personal ticket cue and monitor ticket response times and take appropriate actions to ensure team response time targets are met.</li><li>Collaborate with Account Managers and Business Development Consultants to build strong customer relationships. </li></ul></ul><h3>Qualifications: </h3><ul><ul><li>3 years of related experience to the duties of the role. </li><li>Requires AWS, Azure, GCP, Openstack, or other cloud computing certification.</li><li>Proficient OS troubleshooting knowledge for Linux and Windows.</li><li>Proficient expertise in a cloud computing platform, such as Azure, AWS, Google, Openstack, etc. </li><li>Proficient knowledge to provide increased level of investigation into issues such as application servers, distributions, hosting servers, database servers, user audits, patches, and upgrades. </li><li>Proficient understanding of OS specific webhosts and database. technologies, such as MSSQL/IIS for Windows or MYSQL/APACHE for Linux.</li><li>Developing ability with cross platform troubleshooting tasks such as virtualization, containers, disk storage, encryption, security, network connectivity, NFS, DNS, SSL/TLS, firewalls, and load balancers.</li><li>Developing knowledge of DevOps and/or Micro-services with at least one technology including Chef, Puppet, Ansible, Docker, Kubernetes, Azure Container Service etc.</li><li>Developing understanding of patching - documents changes based on requests for change.</li><li>Developing ability to apply change control procedures.</li><li>Requires broadened technical skills in analytical/ scientific methods or operational processes to perform a defined array of activities.</li><li>Understands how the team integrates with others to accomplish the team objectives. </li></ul></ul>$68,000 - $85,900 a yearThe following information is required by the Colorado Equal Pay Transparency Act and the New York City Pay Transparency Act. This applies only to individuals working in the state of Colorado or in New York City. The anticipated starting pay range of Colorado and New York City applicants for this role is $68,000 - $85,900.Based on eligibility, compensation for the role may include variable compensation in the form of bonus, commissions, or other discretionary payments.These discretionary payments are based on company and/or individual performance, and may change at any time.Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on <a href="https://rackspace.jobs/benefits/" rel="noopener noreferrer nofollow ugc" target="_blank">benefits</a> offered is here.This role will primarily be focused on weekends, covering late first or second shift, with responsibilities that include both morning and evening work.Selected candidates must be able to complete and quality for <a href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.fbi.gov%2Fservices%2Fcjis&amp;data=04%7C01%7Cashlie.sitter%40rackspace.com%7Cde87f57d95a047ef9bcd08d9ec164a01%7C570057f473ef41c8bcbb08db2fc15c2b%7C0%7C0%7C637800402737832399%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&amp;sdata=alwkiTPtZjxqSI1tJ6Nff3m68Gr4%2FNafcc96XsGVVcE%3D&amp;reserved=0" rel="noopener noreferrer nofollow ugc" target="_blank">CJIS clearance</a> #LI-JR1#LI-Remote#LI-USA#rackspace

Cloud Administrator III

Data Architect - AzureAs a Data Architect for Data, you are passionate about data and technology solutions and are driven to learn about them and keep up with market evolution. You will play an active role in delivering modern data solutions for clients including data ingestion/data pipeline design and implementation, data warehouse &amp; data lake architectures, cognitive computing and cloud services. You are enthusiastic about all things data, have strong problem-solving and analytical skills, are tech savvy and have a solid understanding of software development.    In this role you will be helping to grow the Rackspace data practice in Southeast Asia.  You will be the expert in the region and support the delivery of our data projects on Azure.   As the local expert you’ll be involved in presenting to customers at events and promoting our capabilities to Azure.  With a large Azure data team of over 150 people in the region it is also an opportunity to mentor and shape the data practice during our growth phase.   More generally, Data Architect are the cornerstone of our delivery success, overseeing our most strategic accounts. They are empowered to make key delivery decisions and work closely with technical resources as well as our Engagement/Project Managers to ensure our customers experience successful outcomes.  The Data Architect needs to understand client's business and technology requirements within their domain, identify gaps, areas of opportunity, and design future state improvements and lead the team of data engineers and data analysts to deliver these with high quality and customer satisfaction.   Key Requirements: 5+ years' experience leading engagements from design to implementation of creative data solutions leveraging the latest in Spark based modern data platforms on public cloud  At least 2 full lifecycle data platform deployments on Azure using first party services for Data and Analytics.  Extensive experience of Azure foundation and cloud engineering concepts including network, security, cost estimation, common IaaS and PaaS services and monitoring. Strong Spark, SQL, Data Modeling, Data lakehouse concepts.  Programming / scripting experience using python and scala. 5+ years' experience architecting solutions for optimal extraction, transformation and loading of data from a wide variety of traditional and non-traditional sources such as structured, unstructured, and semi-structured using SQL, NoSQL and data pipelines for real-time, streaming, batch and on-demand workloads  3+ years' experience with analytics/data management strategy formulation, architectural blueprinting and effort estimation of analytics  3+ years working in cloud or multi-server complex environments.  Extensive experience with Azure is required.  Ability to simplify complex technical concepts into an easy-to-understand non-technical language to facilitate, communicate and interact with executives and business stakeholders  Data Specialization: Lead, define and implement end-to-end modern data platforms on public cloud using 1st party services in support of analytics and AI use cases  Collaborate with enterprise architects, data architects, ETL developers &amp; engineers, data scientists, and information designers to lead identification and definition of required data structures, formats, pipelines, metadata, and workload orchestration capabilities  Address aspects such as data privacy &amp; security, data ingestion &amp; processing, data storage &amp; compute, analytical &amp; operational consumption, data modeling, data virtualization, self-service data preparation &amp; analytics, AI enablement, and API integrations  Be the technical liaison between customers and engineering teams  Be a big data evangelist by educating a variety of customers on the value of cloud and data services   General Consultancy:  <a href="https://www.rackspace.com/" rel="noopener noreferrer nofollow ugc" target="_blank">Rackspace Home Page</a><a href="https://www.lever.co/job-seeker-support/" rel="noopener noreferrer nofollow ugc" target="_blank">Jobs powered by</a>

Data Architect (Azure)

Apply to Full Time Cyber Security Jobs in companies remotely and near you. New Full Time Cyber Security Jobs added daily.

Job Position and Company	Location	Tags	Posted
Expert Support Engineer - Home Cloud Products at Acronis	Remote Full Time Administrator Windows
Project Manager II at Rackspace	Remote Full Time Manager
Incident Commander at DAZN	Remote Full Time
Cloud Software Support Specialist at Acronis	Remote Full Time Windows
Cloud Engineer III- US at Rackspace	Remote Full Time Administrator Javascript Windows
NetSec Engineer III – US at Rackspace	Remote Full Time CISM Application Security Windows
Vmware Cloud Engineer - III (Night shift) at Rackspace	Remote Full Time Administrator Windows
Sr. Tax Consultant at Rackspace	Full Time Consultant
Cloud Partner Account Manager with German (CyberSecurity Experience) - DACH at Acronis	Remote Full Time Manager
GCP Cloud Engineer - R-19409 at Rackspace	Remote Full Time
Financial Analyst III at Rackspace	Full Time Analyst
Licensing and Operations Specialist at Acronis	Remote Full Time
Cloud Partner Success Manager (NAM) at Acronis	Remote Full Time Manager
Cloud Software Support Specialist (French language) at Acronis	Remote Full Time Windows
Data Engineer Architect (Cloud exposure with Abinitio) at Rackspace	Remote Full Time
Cloud Software Support Engineer (German Language) at Acronis	Remote Full Time Windows
Nurture Partner Success Manager (NAM) with Cyber Security Experience at Acronis	Remote Full Time Manager
Senior Solutions Engineer at Acronis	Remote Full Time
Cloud Administrator III at Rackspace	Remote Full Time Administrator Windows
Data Architect (Azure) at Rackspace	Remote Full Time

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