GCP Cloud Engineer - R-19409

Career Level SummaryRequires working knowledge and experience in own job discipline and broadens capabilitiesContinues to build knowledge of the company, processes and customersPerforms a range of assignments related to job disciplineUses learned and prescribed guidelines or processes in analyzing situationsReceives a moderate level of guidance and directionCritical CompetenciesSystems Thinking: Assists with a whole systems approach to analyzing issues by ensuring all components (structure, people, process and technology) are identified and accounted forIdea Creation: Provides ideas and designs new solutions, methods and products to update what existed priorKey ResponsibilitiesMonitor and provide maintenance for all related infrastructureEnsure the control, integrity, and accessibility of the cloud environment for the enterpriseLead Workload/Workforce Management and Optimization related tasksMentor and assist Rackers across the Cloud FunctionQuality check development of technical training for all Rackers supporting Rackspace Supported CLOUD ProductsProvide technical expertise underpinning communications targeting a range of stakeholders - from individual contributors to leaders across the businessCollaborate with Account Managers and Business Development Consultants to build strong customer relationshipsCollaborate and share knowledge with other Engineers and Administrators on the support floorPerson SpecificationKnowledgeProficient knowledge of Cloud Platform Products such as GCPProficient skills in at least one of the following languages: Python, Microsoft, LinuxProficient skills with git and git workflowsProficient skills in leveraging CI and CD tools to automate testing and deploymentKnowledge of designing, building, implementing, analyzing, and troubleshooting distributed, highly available systemsKnowledge of at least one configuration management system such as Chef, Bash or other such toolsUnderstanding of services and protocols, configuration, management, and troubleshooting of hosting environments, including web servers, databases, caching, and database servicesKnowledge in the application of current and emerging network software and hardware technology and protocolsRequires conceptual knowledge in own job discipline and broadens capabilities Understands key business drivers; uses this understanding to accomplish own workSkillsPassionate about technology and has a desire to constantly expand technical knowledgeDetail-oriented in documenting information and able to own customer issues through resolutionAble to handle multiple tasks and prioritize work under pressureDemonstrate sound problem-solving skills coupled with a desire to take on responsibilityStrong written and verbal communication skills, both highly technical and non-technicalAbility to communicate technical issues to nontechnical and technical audiencesEducationRequiredBachelor’s degree in Computer Science or any specializationRequires Cloud Professional Exam Certificates: GCP.Required4-7 Experience on Google Cloud Should be willing to work in EMEA shiftExperience with cloud platforms, open-source databases and caching layersTechnical customer support experience in a cloud hosting/technology environmentPhysical DemandsMay require work on non-traditional shiftsSchedule flexibility to include working weekends and/or evenings and holidays as required by the business for 24x7 operationsA willingness to work weekends and/or holidays when required as the business dictates