ARSIEM

About ARSIEM CorporationAt ARSIEM Corporation we are committed to fostering a proven and trusted partnership with our government clients.  We provide support to multiple agencies across the United States Government.  ARSIEM has an experienced workforce of qualified professionals committed to providing the best possible support.As demand increases, ARSIEM continues to provide reliable and cutting-edge technical solutions at the best value to our clients.  That means a career packed with opportunities to grow and the ability to have an impact on every client you work with. ARSIEM is looking for a part-time Information Systems Security Engineer, 20 hours per week. This position will support one of our government clients in Ft. Meade, MD. <h3>Responsibilities</h3><ul><ul><li>Collaborate closely with internal and external customers to complete required government paperwork and processes related to information system security.  </li><li>Assist the government customer with answering information system security-related questions and perform regular audits of information systems.</li><li>Understand STE/STN requirements and have experience applying the principles of the NIST 800-53 to include the procedures in the Risk Management Framework (RMF).  </li></ul></ul><h3>Minimum Qualifications</h3><ul><ul><li>Must have experience with Defense-In-Depth principles, networks and enterprise security architecture.</li><li>Bachelor's degree plus 8-years of relevant experience or equivalent. </li><li>Information Assurance Manager (IAM) Tier 1 certification.</li></ul></ul><h3>Preferred Qualifications</h3><ul><ul><li>Knowledge of customer corporate tools and data repositories.  </li><li>Experience with general Windows office software (e.g. Word, Outlook, Excel).</li></ul></ul>$81,000 - $91,000 a yearThe ARSIEM pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other laws.Benefits:For an overview of our benefits, please visit our benefits tab.<a href="https://www.arsiem.com/careers/" rel="noopener noreferrer nofollow ugc" target="_blank">https://www.arsiem.com/careers/</a>Original Posting Date:2025-04-01Clearance Requirement: This position requires an active TS/SCI with a polygraph. You must be a US Citizen for consideration. Candidate Referral: Do you know someone who would be GREAT at this role? If you do, ARSIEM has a way for you to earn a bonus through our referral program for persons presenting NEW (not in our resume database) candidates who are successfully placed on one of our projects. The bonus for this position is $10,000, and the referrer is eligible to receive the sum for any applicant we can place within 12 months of referral. The bonus is paid after the referred employee reaches six months of employment.ARSIEM is proud to be an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.

Fort Meade

282 - Information Systems Security Engineer

City

The Cyber Security Fusion Centre Response &amp; Readiness Analyst is responsible for driving firm-wide effort to prepare, respond and recover from potential cyber threats and attacks. This role ensures the firm is globally prepared to respond to cyber incidents (resulting from a cyber or technology nexus).  This is accomplished through proactive monitoring of emerging incidents, development and execution of cyber incident exercises, and review and maintenance of procedures and runbooks necessary to ensure an orderly response and recovery from cyber events. Incident Analyst operates a virtual war room and incident management function during events to ensure coordination, mitigation, and recovery from events in a timely manner. This role also provides a single source of consolidated information, and subsequent incident communication/notifications, including notifications to our external stakeholders and prudential regulators.We are looking for proactive and curious individuals to join our team to run exercises and activities to put our most senior leaders to the test, with the mission to keep Citi and Citi’s customers safe!Responsibilities:  <ul><li>Facilitate the coordination, communication and escalation response of major cyber incidents impacting our businesses, 3rd parties, vendors and clients.</li><li>Serve as a liaison between the CISO, Business and 3rd Party oversight teams, promoting rapid escalation of cyber events and translating cyber technical details into laymen’s terms.</li><li>Executes under crisis conditions regardless of the seniority of the audience, with a sense of urgency and mission.</li><li>Monitor information sources, including, but not limited to – SIRTS, intelligence updates, major incident channels (ServiceNow), and external news sources – to triage and assess events that may impact Citi, our clients or 3rd parties.</li><li>Leads design, planning, coordination and execution of global cyber incident exercises.</li><li>Engages country leadership, global business leaders and internal functional teams to assess requirements and identify opportunities to incorporate innovation and improve exercise scope.</li><li>Analyzes and presents team outcomes to senior leadership, regulatory bodies and internal business stakeholders.</li><li>Supports external exercising activities and client exercise/simulation engagement.</li></ul>Qualifications:<ul><li>Extensive of relevant experience with a focus on senior stakeholder engagement experience and Team leadership experience in leading exercise.</li><li>Proven leadership Experience in Financial Services a positive</li><li>Incident/Crisis management experience including: Ownership, Assessment and initial support, Escalation/Notification, Business Impact Analysis, Resolution Tracking, Senior escalations</li><li>Experience in exercise design, planning and execution.</li><li>Excellent written and verbal communication skills required to influence and negotiate with senior leaders across functions (including experience in communications with external parties)</li><li>Understanding of Project Management Standards and Stakeholder Management</li><li>Desired professional qualifications: ISC2 Certified in Cybersecurity, Comptia Security+</li></ul>Education: <ul><li>Bachelor’s degree/University degree or equivalent experience</li></ul>In return, we offer:<ul><li>This position allows you to work in an international environment with senior management, giving you the opportunity to develop cooperation skills and communication with management and virtual teams from different regions, countries and cultures</li><li>Competitive salary &amp; social benefits (e.g. private healthcare care, Benefit System, life insurance) </li><li>Work in a friendly and diversified environment, appreciating differences in style and perspective and using them to add value to decisions leading to organizational success </li><li>A great environment for learning new technology and tools, online and instructor led training opportunities </li><li>Working in a friendly, dynamic and multinational environment </li><li>Opportunity to have an influence on the way you perform your tasks - our teams are constantly looking for new and better ways and we encourage all improvement ideas </li><li>A chance to make a difference with various affinity networks and charity initiative </li></ul>By joining Citi Dublin, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well.Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.#LI-MK2------------------------------------------------------Job Family Group: Technology------------------------------------------------------Job Family:Information Security------------------------------------------------------Time Type:Full time------------------------------------------------------Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review <a href="https://www.citigroup.com/citi/accessibility/application-accessibility.htm" rel="noopener noreferrer nofollow ugc" target="_blank">Accessibility at Citi</a>.View the "<a href="https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf" rel="noopener noreferrer nofollow ugc" target="_blank">EEO is the Law</a>" poster. View the <a href="https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf" rel="noopener noreferrer nofollow ugc" target="_blank">EEO is the Law Supplement</a>.View the <a href="http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf" rel="noopener noreferrer nofollow ugc" target="_blank">EEO Policy Statement</a>.View the <a href="https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf" rel="noopener noreferrer nofollow ugc" target="_blank">Pay Transparency Posting</a>

Cyber Security Fusion Center Incident Lead Analyst

The Chief Information Security Office (CISO) is home to deeply talented colleagues that work to ensure the safety of Citi's clients' and our proprietary data. We manage information security as one end-to end program – one with a clear mandate and accountability. Our mission is a program that is fully anchored to modern control and architectural frameworks, is fully aligned with the enterprise architecture of the firm and is deeply integrated into the Citi Business.CISO’s Cyber Security Engineering and Architecture (CSEA) is responsible for delivering integrated risk reduction capabilities and services aligned to the architectural goals and priorities. Withing CSEA, Global Infrastructure Defense team is responsible to deliver layered defense in depth technologies and innovation at global scale. This role entails leading and coordinating the execution of Critical Cyber Security Defense components and related programs across the perimeter security domain.The role includes both Run the Bank and Change the Bank activities, however heavily focused on Change the Bank activities designing and managing new capabilities such as improved security observability, telemetry and automation, new firewall ecosystems utilizing best of breed technologies such as eBPF.Change the Bank activities involve significant focus on efficacy, capacity and overall user experience for infrastructure security components, such as firewalls, web application firewalls, proxies, work closely with engineering partners to execute delivery against strategic goals.Your roles and responsibilities:<ul><li>Lead CTB transformational and RTB activities across CSEA and act as focal point managing cyber security platforms</li><li>Ownership of Infrastructure Defense components including firewall telemetry, firewall automation, and modern firewall technologies.</li><li>Work with Transformation Program Directors, Senior Architects, Steering Committees on execution of perimeter security and edge security programs</li><li>Interact with global cyber security industry partners on influencing next generation cyber technology, take part in related R&amp;D efforts.</li><li>Lead a virtual team of Infrastructure Defense professionals.</li><li>Responsible for inventory, accuracy and engineering excellence activities for assigned services and products.</li></ul>Required skills and competencies:<ul><li>10+ years of relevant cybersecurity and/or IT experience</li><li>Proven strong knowledge of Cyber Security solutions and products</li><li>Thorough understanding of industry and corporate technology standards for Cyber Security services</li><li>Demonstrated ability to take ownership and work with cross functional teams to manage multiple projects simultaneously under pressure</li><li>Advanced analytical and problem-solving skills</li><li>Leadership roles across technology or cybersecurity leading large programs or transformational activities is an advantage</li><li>Bachelor’s degree in relevant subject or equivalent work experience</li><li>Fluency in English</li></ul>What we can offer you:By joining Citi Hungary, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:<ul><li>Cafeteria Program</li><li>Home Office Allowance (for colleagues working in hybrid work models)</li><li>Paid Parental Leave Program (maternity and paternity leave)</li><li>Private Medical Care Program and onsite medical rooms at our offices</li><li>Pension Plan Contribution to voluntary pension fund</li><li>Group Life Insurance</li><li>Employee Assistance Program</li><li>Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed</li><li>Flexible work arrangements to support you in managing work - life balance</li><li>Career progression opportunities across geographies and business lines</li><li>Socially active employee communities with diverse networking opportunities</li></ul>Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. #LI -OD1------------------------------------------------------Job Family Group: Technology------------------------------------------------------Job Family:Systems &amp; Engineering------------------------------------------------------Time Type:Full time------------------------------------------------------Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review <a href="https://www.citigroup.com/citi/accessibility/application-accessibility.htm" rel="noopener noreferrer nofollow ugc" target="_blank">Accessibility at Citi</a>.View the "<a href="https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf" rel="noopener noreferrer nofollow ugc" target="_blank">EEO is the Law</a>" poster. View the <a href="https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf" rel="noopener noreferrer nofollow ugc" target="_blank">EEO is the Law Supplement</a>.View the <a href="http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf" rel="noopener noreferrer nofollow ugc" target="_blank">EEO Policy Statement</a>.View the <a href="https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf" rel="noopener noreferrer nofollow ugc" target="_blank">Pay Transparency Posting</a>

Lead Cyber Security Engineer

Rackspace

Job Summary: Rackspace is hiring for a Software Engineer IV.  In this exciting role you’ll be designing and creating a database from the ground up.  This is not maintaining something that someone else created... you will truly be creating it!    Work Location: India-Remote<h3>Key Responsibilities: </h3><ul><ul><li>Support high complexity customers and internal teams on an as-needed basis. </li><li>Collaborate with other teams on tools for systems automation and development. </li><li>Work in conjunction with multiple teams to make sure that Rackspace infrastructure and customer applications work harmoniously together.</li></ul></ul><h3>Qualifications: </h3><ul><ul><li>6+ Years of software engineering experience on mission-critical, enterprise level systems</li><li>6+ Years of Linux systems experience, ideally Ubuntu, SUSE and CentOS, Managing large scale complex applications</li><li>6+ Years professional experience in Python language to automate infrastructure workflow</li><li>Demonstrated Linux/Systems experience in hybrid (cloud, on-prem) environment</li><li>Experience with Ansible, Salt or similar configuration management tool to manage infrastructure as code</li><li>Experience working with cloud environments, primarily AWS</li><li>Experience using Infrastructure-As-Code to build large scale environments</li><li>Understanding of software development methodologies and practices, including agile development, continuous integration and continuous delivery</li><li>Experience in monitoring technologies like Sensu, Nagios, Icinga, Grafana, Prometheus</li><li>Understanding Kubernetes, container lifecycle and troubleshooting</li><li>Prefer- Hands-on knowledge of high-availability approaches such as load balancing, failover, clustering and disaster recovery</li><li>Prefer- Container management/orchestration experience</li><li>Prefer- Experience using LXD system containers</li>Discover your inner Racker: <a href="https://rackspace.jobs/culture/" rel="noopener noreferrer nofollow ugc" target="_blank">Racker Life</a><li>Information on benefits is offered here:  <a href="https://rackspace.jobs/benefits/" rel="noopener noreferrer nofollow ugc" target="_blank">benefits</a> </li></ul></ul>About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

India

Python Software Engineer IV-IN (R-21154)

Job Title: Frontend Engineer (UX-Focused)Location: RemoteJob Type: Full-TimeAbout the Role:We are looking for a talented Frontend Engineer with a strong background in UX design and experience in modern web application development. You will be responsible for building high-quality, user-friendly interfaces while collaborating with backend teams to ensure seamless integration. Additionally, you should have a solid understanding of database management and caching layers, as well as experience with GitHub Actions and open-source contributions.<a href="http://contributions.Key" rel="noopener noreferrer nofollow ugc" target="_blank">Key</a> Responsibilities:·       Develop and maintain dynamic, interactive web applications using JavaScript/TypeScript and modern frameworks (<a href="http://Next.JS" rel="noopener noreferrer nofollow ugc" target="_blank">Next.JS</a>, Bun, React, Vue, Angular, etc.).·       Implement and advocate for best UX/UI practices, ensuring intuitive, accessible, and seamless user experiences across platforms.·       Collaborate with product managers, and backend engineers to build scalable applications.·       Write high-quality, clean, maintainable, and well-documented code following industry best practices and coding standards.·       Integrate frontend applications with backend services, utilizing a solid understanding of databases and caching mechanisms.·       Use GitHub Actions for CI/CD automation and workflow improvements.·       Contribute to open-source projects and share code with the developer community.·       Optimize performance, ensuring fast and smooth application load times.·       Troubleshoot and resolve issues related to frontend performance, usability, and cross-browser compatibility.·       Participate in code reviews and provide constructive feedback to peers.Required Skills &amp; Experience:·       Proficiency in HTML, CSS (Tailwind), JavaScript/TypeScript, and experience with Java-based environments.·       Expertise in modern frontend frameworks like Next.JS, Bun, React, Vue, or Angular.·       Strong knowledge of UX principles, accessibility standards, and responsive design.·       Understanding user research, personas, and journey mapping·       Experience with state management solutions such as Redux, Vuex, or Zustand.·       Familiarity with RESTful APIs, GraphQL, and WebSockets.·       Experience with Figma, Adobe XD for prototyping and collaboration·       Understanding of database management (SQL, NoSQL) and caching layers (Redis, Memcached, etc.).·       Hands-on experience with GitHub Actions for CI/CD and workflow automation.·       Experience contributing to open-source projects or an active GitHub profile.·       Comfortable working in an agile development environment.·       Willing to work in UK shift hours to align with business needs Nice-to-Have Skills:·       Experience with server-side rendering (Next.js, Nuxt.js).·       Knowledge of containerization (Docker, Kubernetes) &amp; OpenStack platform.·       Familiarity with progressive web apps (PWAs).·       Exposure to backend frameworks such as Node.js, Spring Boot, or Express.js.

Gurugram

Frontend Engineer (UX-Focused) - IN

Join Citi's forward-thinking security organization as an Engineering Senior Analyst, where you will have the opportunity to shape the future of the Cybersecurity in Citi. With a focus on cutting-edge technologies and industry best practices, you will design and implement robust security solutions that safeguard the organization against evolving cyber risks.This is a senior position responsible for a variety of engineering activities including the design, acquisition and development of hardware, software and network infrastructure in coordination with the Technology team. Responsibilities you will have:<ul><li>Co-operating with CITI’s Cyber Security Lab, Architecture, Engineering to design, deploy and maintain micro segmentation solutions.</li><li>Working with Transformation Program Directors, Senior Architects, Steering Committees, CISO and CTI partners in delivering the transformational Programs</li><li>Interfacing and supporting Citi’s Security Architecture Council and Working Groups building strong rapport across teams.</li><li>Supporting Citi’s adoption of cloud continuum and holistic digital transformation.</li><li>Creating automation of repetitive tasks like Software Install/upgrades, DB patching, OS Patching, Server build using Shell/Python scripting</li><li>Making project plans, performing impact analyses solve/work high impact problems/projects, and providing resolutions to restore services.</li><li>Reviewing requirement documents, defining hardware requirements and examining and updating processes and procedures as necessary.</li><li>Providing technical/strategic direction and acting as advisor/coach to junior engineers.</li><li>Contributing to technical direction and strategic decisions by prepare, discussing and implementing strategic solutions to avoid repeated issue.</li></ul>Qualifications we need from you:<ul><li>3+ years of relevant cybersecurity and/or IT experience</li><li>Leadership roles across technology or cybersecurity leading large programs or transformational activities.</li><li>Experience in Micro and/or Network segmentation products like illumio, zScaler, Palo-Alto</li><li>Proven strong knowledge of Cyber Security solutions and products focusing on Cloud, Firewall, Network/ Macro/ Micro Segmentation.</li><li>Thorough understanding of industry and corporate technology standards for Cyber Security services</li><li>Fluency in English</li><li>Demonstrated ability to take ownership and work with cross functional teams to manage multiple projects simultaneously under pressure.</li><li>Experience with Linux/Unix administration is plus.</li><li>Strong knowledge of Proxy functionality and Proxy features</li></ul>Education:<ul><li>Bachelor’s degree/University degree or equivalent experience</li></ul>What we can offer you:By joining Citi Hungary, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:<ul><li>Cafeteria Program</li><li>Home Office Allowance (for colleagues working in hybrid work models)</li><li>Paid Parental Leave Program (maternity and paternity leave)</li><li>Private Medical Care Program and onsite medical rooms at our offices</li><li>Pension Plan Contribution to voluntary pension fund</li><li>Group Life Insurance</li><li>Employee Assistance Program</li><li>Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed</li><li>Flexible work arrangements to support you in managing work - life balance</li><li>Career progression opportunities across geographies and business lines</li><li>Socially active employee communities with diverse networking opportunities</li></ul>Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.  ------------------------------------------------------Job Family Group: Technology------------------------------------------------------Job Family:Systems &amp; Engineering------------------------------------------------------Time Type:Full time------------------------------------------------------Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review <a href="https://www.citigroup.com/citi/accessibility/application-accessibility.htm" rel="noopener noreferrer nofollow ugc" target="_blank">Accessibility at Citi</a>.View the "<a href="https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf" rel="noopener noreferrer nofollow ugc" target="_blank">EEO is the Law</a>" poster. View the <a href="https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf" rel="noopener noreferrer nofollow ugc" target="_blank">EEO is the Law Supplement</a>.View the <a href="http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf" rel="noopener noreferrer nofollow ugc" target="_blank">EEO Policy Statement</a>.View the <a href="https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf" rel="noopener noreferrer nofollow ugc" target="_blank">Pay Transparency Posting</a>

Cyber Engineering Senior Analyst

The Advanced Cyber Defense (ACD) team is a group inside the Citi Security Operations Center (SOC).  The ACD is a full-time threat hunt team that focuses on advanced threat analysis, custom threat detection techniques, process improvement and evaluation of new security tools and technology.  ACD team members are subject matter experts in multiple cyber security disciplines including threat hunting, content creation, network and end-point log analysis, malware analysis, Windows/Linux/Unix command line and scripting. ACD team member duties include but not limited to development of new SOC processes and procedures to enhance operations, research in emerging cyber security threats, participation and contribution as a Subject Matter Expert (SME) in major security events and provide guidance to SOC Tier 1 and SOC Tier 2 analysts.Qualified candidates should have strong analytical skills, a proven network security background with knowledge of associated tools, and the ability to conduct analysis against samples of malicious files in a lab environment.Principle Responsibilities:<ul><li>Projects:<ul><li>Conduct research on new technology offerings and determine applicability in Citibank’s SOC.</li><li>Evaluate and advise on the implementation and effectiveness of the cybersecurity safeguards to ensure that they provide the intended level of protection.</li><li>Development of new tools, processes and procedures to enhance SOC monitoring and analysis capabilities</li></ul></li></ul><ul><li>Process Improvement:<ul><li>Perform risk assessments and threat modelling to identify gaps in SOC monitoring capabilities and devise strategies to minimize the risk</li><li>Conduct online research of the latest cyber threats and ensure those can be detected by existing in-house technologies</li></ul></li></ul><ul><li>Automation:<ul><li>Identify redundant tasks and automate them to increase efficiency of the SOC team</li><li>Utilize SOAR to develop playbooks for automating complex use cases</li></ul></li></ul>Requirements:<ul><li>Security Operations Center / Threat Hunting / Incident Response experience and should be able to perform the SOC analyst Tier 3 duties in addition to having the following experience and advanced threat analysis skills:</li><li>4-6 years working in the security &amp; operations fields</li><li>Possessing strong fundamental knowledge of networks (TCP/IP) and operating systems (Windows/Linux)</li><li>Hands-on experience with cyber security solutions; SIEM, AV, NIDS, EDR etc.</li><li>Ability to investigate network traffic, read and interpret logs and packet captures, investigate email threats</li><li>Experience with cyber security incident response, web/shell programming as well as being familiar with malware and memory analysis techniques are advantageous</li><li>Fluency in English</li><li>Bachelor's Degree or higher preferred</li></ul>Desired Personal skills:<ul><li>Critical thinking and analytical skills</li><li>Good written and oral communications skills</li><li>Team player with the ability to work independently</li></ul>What we can offer you:By joining Citi Hungary, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:<ul><li>Cafeteria Program</li><li>Home Office Allowance (for colleagues working in hybrid work models)</li><li>Paid Parental Leave Program (maternity and paternity leave)</li><li>Private Medical Care Program and onsite medical rooms at our offices</li><li>Pension Plan Contribution to voluntary pension fund</li><li>Group Life Insurance</li><li>Employee Assistance Program</li><li>Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed</li><li>Flexible work arrangements to support you in managing work - life balance</li><li>Career progression opportunities across geographies and business lines</li><li>Socially active employee communities with diverse networking opportunities</li></ul>Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.  #LI-OD1------------------------------------------------------Job Family Group: Technology------------------------------------------------------Job Family:Information Security------------------------------------------------------Time Type:Full time------------------------------------------------------Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review <a href="https://www.citigroup.com/citi/accessibility/application-accessibility.htm" rel="noopener noreferrer nofollow ugc" target="_blank">Accessibility at Citi</a>.View the "<a href="https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf" rel="noopener noreferrer nofollow ugc" target="_blank">EEO is the Law</a>" poster. View the <a href="https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf" rel="noopener noreferrer nofollow ugc" target="_blank">EEO is the Law Supplement</a>.View the <a href="http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf" rel="noopener noreferrer nofollow ugc" target="_blank">EEO Policy Statement</a>.View the <a href="https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf" rel="noopener noreferrer nofollow ugc" target="_blank">Pay Transparency Posting</a>

Advanced Cyber Defense Analyst

KPMG New Zealand

KPMG New Zealand is part of the international KPMG network, one of the world’s leading professional services organisations. We provide audit, tax, and advisory services to individuals, SMEs, not-for-profit organisations, multi-nationals and government agencies. Our people experience is anchored in a clearly articulated purpose of ‘Fuelling New Zealand’s prosperity’ and our contribution to the shared wealth and lasting well-being for all New Zealanders. In order to deliver this, we must attract, develop and retain the very best people and create a workplace environment in which everyone is able to flourish.  We are proud of our reputation for values-driven behaviour that guide our actions and defines what it means to work at and be part of KPMG.  We believe in Integrity – We do what is right; Excellence – We never stop learning and improving; Courage – We think and act boldly; Together – We respect each other and draw strength from our differences; and For Better – We do what matters.Digital Consulting combines technology consulting with deep technical experience across a range of technology, areas and services. Our advisors combine extensive knowledge of data and analytics, cyber security, software development, IT strategy and operating models to provide clients with a service that adds recognised value.<h3>The opportunity:</h3><ul><ul><li>We are looking for an experienced Business Central Solutions Architect who can provide end-to-end transformation covering multiple service lines and domains centred around Microsoft Dynamics 365 Business Central (BC)</li></ul></ul><h3>Day to day you will:</h3><ul><ul><li>Support implementation and pre-sales activities on client-site, create scope documents, and price jobs based on requirements conversations.</li><li>Lead requirements workshops, analysis phases, and upskill the NZ based Wiise capability team.</li><li>Designing all aspects of a BC solution, collaborating with key functional and technical team members and architects.</li><li>Providing technical insight into BC capabilities and functionality, including in business development scenarios.</li><li>Liaising with teams across the firm to provide leading practice advice and guidance for clients.</li><li>Supporting relationships with key technology vendors and keeping informed of latest services, products and offerings.</li></ul></ul><h3>What you'll bring to our team: </h3><ul><ul><li>Microsoft Dynamics 365 Business Central implementation experience – preferably &gt;4 years </li><li>A deep expertise in BC, the Microsoft ecosystem and a broad understanding of architecting cross- product solutions.</li><li>Ability to link technical aspects of solutions with commercial responses including but not limited to contracts and schedules</li><li>Business Central certifications </li><li>5-10 years of end-to-end implementation project experience with a solution focus, with a background in Accounting or Finance</li></ul></ul>Recruitment Agencies: The recruitment for this role is being managed directly by the KPMG Talent Acquisition team. We will contact our preferred agency partners if we require agency assistance. Thank you for your understanding.Life at KPMGKPMG values diversity in the workforce and we encourage candidates from diverse backgrounds to apply for roles, including individuals with a disability, additional mental health needs, chronic health conditions or who identify as neurodivergent. For disabled and neurodiverse candidates, if you encounter accessibility barriers or if you have access needs and require support to participate equitably in the recruitment process, please phone Enya van Dulm on 04 816 4660 or email KPMGAccessibilityNetwork@kpmg.co.nzWe offer rewarding careers to talented individuals and a holistic range of benefits to support your life balance, whatever your circumstance. We want you to do Work That Matters, Thrive and Grow and know that you Belong here with us, at KPMG. As a KPMG employee, we will offer you: —  Access to the firm's annual incentive scheme—  Opportunities for local and international secondments—  Hybrid working across a mix of office, client and home hubs to recognise that people have individual circumstances and preferences when it comes to where and how they work— The ability to work from overseas and extend time connecting with friends and family outside New Zealand—  Flexible leave options, including the ability to purchase additional annual leave—  Gender-neutral support for all stages of the parental journey, including access to 18 weeks of fully paid parental leave for all new parents —   A paid professional association membership of your choice—   Digital accreditations through our partnership with Microsoft, LinkedIn Learning, with bespoke learning pathways for all employees—   A wide-range of special offers and discounts on insurances, banking services, and lifestyle goods and services—   The support, allyship and opportunity to join our many Inclusion, Diversity and Equity Affinity networks, including the Kiwa, Pride, Ethnicity, Accessibility and Wahine groups—  The opportunity to participate in Green Team activities, as we work toward reducing the firm’s environmental footprint and become carbon zero by 2030—  An invitation to join your local Social club and enjoy events aimed at bringing people together for social, sporting, cultural, family and fundraising activities—  Paid time off for volunteering and involvement in citizenship activities—  An array of health and wellness benefits such as free flu vaccinations, subsidised sporting events, free confidential counselling services, additional 5 days of Wellbeing leave to support you and your family's overall health and wellness, access to our Wellbeing portal with an extensive range of advice and resources and much much more! We believe that diversity of background and experience strengthens relationships and delivers meaningful benefits to our people, clients and communities. Our goal is to be recognised as an employer of choice for all, irrespective of gender, ethnicity, generation, flexible work status, family circumstances, sexual orientation or disability. Further info can be found on our website.

Auckland

Microsoft Business Central Solution Architect / Lead Consultant

The Information Security Risk Lead is responsible for driving efforts to support governance, risk and compliance for CISO at Citi. The overall objective of this role is to ensure the execution of Information Security directives and activities in alignment with Citi's cyber and information security policy andcountry regulatory related requirements.Responsibilities:<ul><li>Manage and validate deliverables of all Information Security (IS) programs, ensuring closure per agreed timelines and goals</li><li>Engagement with local regulators BOT, SEC, TB-CERT, Thai-CERT, MDES, NCSA, etc. on IS related matters</li><li>Manage regulatory exams and internal &amp; external audits</li><li>Work closely with Global &amp; Regional Information Security teams to improve processes and reduce risk, and support the IS regulatory related activities for Thailand</li><li>Manage internal/external resources to organize cyber-attack simulations exercise, coordinating and overseeing vulnerability, mitigation/remediation/correction action plans, and issues management process</li><li>Accountable for delivery of the associated remediation from regulatory assessments</li><li>Proficiency in preparing periodic updates / reports / presentation deck for both internal stakeholders and regulators</li><li>Provide timely and appropriate updates to regional and global stakeholders; escalate issues in a timely manner to senior management</li><li>Build and develop partnerships with business, IT, risk, compliance, IS, senior management staff and stakeholders</li><li>Facilitate and lead cross-functional meetings, assist in developing analytics and reporting to track effectiveness of process and identify potential process improvements</li><li>Acts as IS/Cybersecurity SME to senior stakeholders and/or other team members.</li><li>Engagement required across global &amp; regional teams will be required to work across time zones especially NAM time zone.</li></ul>Required Skills, Experience and Qualifications<ul><li>Master’s/Bachelor’s/University degree or equivalent experience in Computer Science, Cyber Security, Computer/Information Engineering, Information Technology or a related discipline is preferred</li><li>One or more industry-recognized cybersecurity-related certifications such as CISSP, CISA, CISM, CRISC, ISO 27001</li><li>6 - 10 years or above of relevant experience in Cyber Security Management / Cyber Security Operations / Technology Risk Management / Third-party Risk Management or IT Audit, preferably with experience gained from banking / finance services industry / consultancy / control compliance or legal disciplines</li><li>Experience in assessing cyber regulatory compliance from BOT, SEC etc.</li><li>Strong understanding of International Standards/Frameworks such as: NIST, ISO 27001series, COBIT, CIS, GDPR, DORA, etc.</li><li>Proficient in interpreting and applying policies, standards and procedures</li><li>Excellent project management and organizational skills. (PMP, PRINCE2, etc. is a plus)</li><li>Strong consultation, reporting writing and communication skills with highly proficiency in both spoken and written English and Thai.</li><li>Thai language fluency is a must.</li></ul>------------------------------------------------------Job Family Group: Risk Management------------------------------------------------------Job Family:Business Risk &amp; Control------------------------------------------------------Time Type:Full time------------------------------------------------------Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review <a href="https://www.citigroup.com/citi/accessibility/application-accessibility.htm" rel="noopener noreferrer nofollow ugc" target="_blank">Accessibility at Citi</a>.View the "<a href="https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf" rel="noopener noreferrer nofollow ugc" target="_blank">EEO is the Law</a>" poster. View the <a href="https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf" rel="noopener noreferrer nofollow ugc" target="_blank">EEO is the Law Supplement</a>.View the <a href="http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf" rel="noopener noreferrer nofollow ugc" target="_blank">EEO Policy Statement</a>.View the <a href="https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf" rel="noopener noreferrer nofollow ugc" target="_blank">Pay Transparency Posting</a>

Information Security Risk Lead

Job Description: Rackspace Technology is looking for a detail-oriented and experienced Revenue Accountant to join our Technical Accounting team. This role will assist in the technical accounting review of revenue related items in addition to assistance with our monthly and quarterly GL activities. The Revenue Accountant will be responsible for managing and analyzing revenue streams, ensuring accurate and timely revenue recognition, and supporting the financial reporting process. The ideal candidate will have a strong understanding of accounting principles, excellent analytical skills, and the ability to work collaboratively with teams throughout the business including sales, finance, and operations. As a member of our team, you will learn the ins and outs of Rackspace including our product offerings and our customer contracts. This role has a significant impact on our accounting organization and visibility among CFO leadership. This role will be part of the Revenue Accounting team based in the US.

Job Opportunity : Accountant

Job Summary: Rackspace is seeking a highly skilled and experienced Lead Cloud Engineer. We’re currently migrating a new customer up into a multicloud environment.  This is truly a greenfield project where you’ll be the technical expert in cloud Infrastructure Support, overseeing various aspects of network architecture, information security, IT system Administration and Tools, and DevOps processes.  Work Location: USRemote<h3>Key Responsibilities: </h3><ul><ul><li>Play a crucial role in overseeing and coordinating the technical, peripheral, and management aspects of our cloud infrastructure and DevOps requirements. </li><li>Identify and address product bugs, deficiencies, and performance bottlenecks.</li><li>Work with customers engineering teams on a wide variety of projects.</li><li>Implement automation/DevOps best practices for CI/CD, IaC, Containerization, etc.</li><li>Perform Linux/Windows administration, automated deployments, scripting (Bash/PowerShell/Python).</li><li>Collaborate with fellow Rackers and customer key stakeholders to deliver projects, such as implementing Cloud-based technical architectures, executing migrations, and optimizing applications that enable business objectives.</li><li>Serve as a technical advisor and perform troubleshooting to resolve technical challenges for customers.</li></ul></ul><h3>Qualifications: </h3><ul><ul><li>Bachelor’s degree in information technology or a related field required, master’s degree preferred. Additional experience may substitute for the degree requirement at a rate of 3 years of experience for 1 year of education.</li><li>AWS Solutions Architect certification is preferred. </li><li>7+ years of combined technical support experience </li><li>Expert level knowledge of AWS and Azure. </li><li>Familiarity with GCP. </li><li>Experience working in a project environment, in a supplier, vendor or consultant capacity. </li><li>Experience with cloud migrations from onprem -&gt; cloud.</li><li>Administration experience with both Windows and Linux Servers. </li><li>Experienced with cloud monitoring tools such as service now. </li><li>Experienced with DevOps, CI/CD deployments, and Kubernetes. </li>Discover your inner Racker: <a href="https://rackspace.jobs/culture/" rel="noopener noreferrer nofollow ugc" target="_blank">Racker Life</a>Information on benefits is offered here:  <a href="https://rackspace.jobs/benefits/" rel="noopener noreferrer nofollow ugc" target="_blank">benefits</a> </ul></ul>The following information is required by pay transparency legislation in the following states: CA, CO, HI, NY, and WA. This information applies only to individuals working in these states.  ·       The anticipated starting pay range for Colorado is: $116,100 - $170-280.·       The anticipated starting pay range for the states of Hawaii and New York (not including NYC) is: $123,600 - $181,280.·       The anticipated starting pay range for California, New York City and Washington is: $135,300 - $198,440. Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. #LI-MF1 About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

United States

Lead Cloud Engineer

About Rackspace Cyber DefenceRackspace Cyber Defence is our next generation cyber defence and security operations capability that builds on 20+ years of securing customer environments to deliver proactive, risk-based, threat-informed and intelligence driven security services. Our purpose is to enable our customers to defend against the evolving threat landscape across on-premises, private cloud, public cloud and multi-cloud workloads.Our goal is to go beyond traditional security controls to deliver cloud-native, DevOps-centric and fully integrated 24x7x365 cyber defence capabilities that deliver a proactive, threat-informed, risk-based, intelligence-driven approach to detecting and responding to threats.Our mission is to help our customers:·        Proactively detect and respond to cyber-attacks – 24x7x365.·        Defend against new and emerging risks that impact their business.·        Reduce their attack surface across private cloud, hybrid cloud, public cloud, and multi-cloud environments.·        Reduce their exposure to risks that impact their identity and brand.·        Develop operational resilience.·        Maintain compliance with legal, regulatory and compliance obligations. What we’re looking forTo support our continued success and deliver a Fanatical Experience™ to our customers, Rackspace Cyber Defence is looking for an Indian based Security Engineer, with a specialism in Network Security to support Rackspace’s strategic customers. This role is particularly well-suited to a self-starting, experienced and motivated Sr. Security Engineer, who has a proven record of accomplishment in the design, delivery, management, operation and continuous improvement of enterprise-level cloud security platforms or delivering managed security services to customers. The primary focus will be on the design, implementation, management, operation and continuous improvement of cloud-native security across customer Microsoft Azure, AWS and/or Google Cloud Platform (GCP) environment. You will also be required to liaise closely with the customer’s key stakeholders, which may include incident response and disaster recovery teams as well as information security. Key AccountabilitiesEnsure the Customer’s operational and production environment remains healthy and secure at all the times.Assist with customer onboarding – customer onboarding, policy configuration, platform configuration and service transition to security operations team(s).Advance platform administration, ideally through a DevOps-centric approach.Critical platform incident handling &amp; closure.As an SME, act as an L3 escalation and point of contact for SecOps Analysts during an incident response processAs an SME, act as a champion and centre of enablement by delivering training, coaching and thought leadershipDevelop and document runbooks, playbooks and knowledgebase articles that drive best practice across teams.Drive continuous improvement of Rackspace managed security services through custom development, automation and integration; in collaboration with SecOps Engineering and other Security Engineering team(s)Maintain close working relationships with relevant teams and individual key stakeholders, such as incident response and disaster recovery teams as well as information security etc.Co-ordinate with vendor for issue resolution.Required to work flexible timings.Skills &amp; ExperienceShould have 8+ years experience in Security Engineering.Experience working in either large, enterprise environments or managed security services environments with a focus on network security.Experience of working with network security concepts and principles such as firewalls, web application firewalls, IDS/IPS, NDR, micro-segmentation – in both on-premise, cloud-native and hybrid environments Experience with network security tools such as Palo Alto and/or Fortinet. Troubleshoot IPsec tunnel issues on Palo Alto <a href="http://firewalls.Manage" rel="noopener noreferrer nofollow ugc" target="_blank">firewalls.</a> Manage firewall operations using <a href="http://Panorama.Upgrade" rel="noopener noreferrer nofollow ugc" target="_blank">Panorama.</a> Upgrade devices to the latest firmware and configurations.Azure Security &amp; Infrastructure: Hands-on experience with Azure VMs hosting Palo Alto firewalls. Solid working knowledge of Azure Storage and overall Azure security practices.Experience of working in two (or more) of the following additional security domains:o   Microsoft-centric, cloud native security tools such as Microsoft Sentinel, Microsoft Defender for Cloud, Azure Active Directory, Azure Key Vault and Azure WAF and Azure Firewall.o   GCP (Google Cloud Platform) Security Command Centre .o   AWS (Amazon Web Services) Security Hub including AWS Guard Duty, AWS Macie, AWS Config and AWS CloudTrail .o   SIEM platforms such as Microsoft Sentinel (preferred), Google Chronicle, Splunk, QRadar, LogRhythm, Securonix etc.o   Endpoint Security and Endpoint Detection &amp; Response (EDR) tools such as Crowdstrike, Microsoft Defender for Endpoint and/or Microsoft Defender for Cloud.o   Web Application Firewall (WAF) tools such as Cloudflare, Akamai and Azure WAF.o   Data Loss Prevention (DLP) tools such as Microsoft Purview, McAfee and Symantec·        Experience of security controls, such as network access controls; identity, authentication, and access management controls (IAAM); and intrusion detection and prevention controls. ·        Knowledge of security standards (good practice) such as NIST, ISO27001, CIS (Center for Internet Security), OWASP and Cloud Controls Matrix (CCM) etc.·        Knowledge of scripting and coding with languages such as Terraform, python, javascript, golang, bash and/or powershell.·        Knowledge of DevOps practices such as CI/CD, Azure DevOps, CircleCI, GitHub Actions, Ansible and/or Jenkins.·        Computer science, engineering, or information technology related degree (although not a strict requirement)  ·        Holds one, or more, of the following certificates (or equivalent): - o   Certified Information Security Systems Professional (CISSP) o   Microsoft Certified: Azure Security Engineer Associate (AZ500) o   Microsoft Certified: Security Operations Analyst Associate (SC-200) o   CREST Practitioner Intrusion Analyst (CPIA) o   CREST Registered Intrusion Analyst (CRIA) o   CREST Certified Network Intrusion Analyst (CCNIA) o   Systems Security Certified Practitioner (SSCP) o   Certified Cloud Security Professional (CCSP) o   GIAC Certified Incident Handler (GCIH) o   GIAC Security Operations Certified (GSOC) ·        A highly self-motivated and proactive individual who wants to learn and grow and has an attention to detail.·        A great analyser, trouble-shooter and problem solver who understands security operations, programming languages and security architecture.·        Highly organised and detail oriented. Ability to prioritise, multitask and work under pressure.·        An individual who shows a willingness to go above and beyond in delighting the customer.·        A good communicator who can explain security concepts to both technical and non-technical audiences.

Security Engineer - Palo Alto

Network Engineer II/III - Pune Onsite at Customer location- 24X7 shiftsJOB DESCRIPTION: The Network Operations Network Engineer I/II is a key element within the Rackspace Infrastructure team and is expected to provide a high level of technical expertise to ensure the uptime and maintenance of critical networking systems. A Racker in this role takes ownership of complex network issues and ensures they are resolved and/or successfully documented and handed off to an oncoming shift. The Racker accepts and takes ownership through to resolution of issues escalated by other Network Operations Engineers and creates training and mentoring opportunities for those engineers as appropriate. The Network Operations Network Engineer III is heavily involved in technology, tool, process, and training improvements for the team. The Racker leverages substantial technical skills and experience provide subject matter expertise to ensure these improvements are implemented successfully. Technical issues can include troubleshooting latency, packet loss, and poor performance; responding to DDoS attacks; identifying and resolving switch and router hardware and software failures; identifying and resolving configuration inconsistencies; identifying and escalating problems with networking platforms or technologies; planning and conducting complex maintenances to ensure standardization and uptime; and managing Internet providers and connectivity. The Network Operations Engineer will create and maintain customer loyalty by providing Fanatical Support above and beyond customer expectations.Key Accountabilities Provide both day-to-day operational support and project-based initiatives. Provide exceptional customer support via the ticketing system and phone. Detect events in a timely manner using monitoring tools Mitigates DDoS attacks to protect customer and shared infrastructure. Document planned and unplanned network events in appropriate tracking and turnover systems. Troubleshoot and resolve network events and create event documentation accordingly . Take ownership of level-appropriate customer requests and issues and engineer escalations, seeing them through to resolution.Escalate support requests to other teams and communicate with Incident Management as appropriate. Escalate to vendors and follow up as needed to ensure problem resolution. Adhere to Change Management and Maintenance policy and process.Participate and provide input to Root Cause Analysis. Take ownership of projects self-identified or assigned and ensure proper and complete documentation and resolution. Review, assist in defining, and propose new policy and process standards.Key Performance Indicators Ticket Contribution and Phone Availability: Provide correct and helpful expertise to resolve issues, maintaining high ticket evaluations results. High level of first pass yield and success on written, quality checked, tested, and executed maintenances. Prompt and correct responses to network events. Maintain proficiency in troubleshooting, tools, and technologies. ROLE DIMENSIONS Geographical remit – Customer Location, Pune, India PERSON SPECIFICATION: The Network Operations Network Engineers need experience (but not limited to) the following technologies. Cloud/On-premises support for Cisco networking. Palo Alto firewalls. Zscaler"Remote postings are limited to candidates residing within the country specified in the posting location"About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Network Engineer - IN  (Pune - Onsite)

A Rackspace Enterprise Architect is a technical presales professional at Rackspace Technology who specializes in designing and implementing complex cloud solutions that leverage multiple Rackspace Service Lines, including Professional Services and Managed Services across Apps, Infra, Data, AI/ML, and Security, across different cloud platforms like AWS, Azure, and Google Cloud, essentially acting as a bridge between various Rackspace offerings to drive the development of comprehensive solutions for clients with diverse needs and in some cases working alongside SMEs from other service line to drive the development of the solutions.  This position will be working with diverse presales, sales, technical consultancy, project management, support and partner teams ensuring customer business needs are technically translated and delivered through your consulting engagements. Engagements will be primarily focused on migration (transition), transformation and infrastructure consolidation, but may also include automation, optimization, and lifecycle services. As an experienced technical consultant, you will be accountable for customer technical project propositioning, scoping, design and delivery. You will be accountable for the technical outcomes of your engagements. Work Location: US Remote<h3>Key points about a Rackspace Multi Service Line Architect: </h3><ul><ul><li>Broad Expertise: They possess deep knowledge across multiple Rackspace service lines, allowing them to tailor solutions that combine different services to address specific client requirements.   Additionally poses and maintains a strong knowledge of at least one hyperscaler cloud platform with a strong familiarity of the others.</li><li>Communication and Collaboration: Because MSLs work across such a broad spectrum of offerings, they often need to call on domain-specific SMEs to flesh out the details of a solution.  Concisely summarizing opportunities for these SMEs and integrating their contributions into the solution is a key requirement for Multi Service Line Solution Architects.</li><li>Multicloud Capability: They understand how to integrate cloud services from various providers into a unified architecture, enabling clients to utilize the best features of each platform. </li><li>Solution Design: Their primary responsibility is to design and architect customized solutions by selecting the optimal mix of Rackspace services to meet client needs, considering factors like cost, performance, and security. </li><li>Customer Focus: They work closely with clients to understand their business goals and translate them into technical requirements, ensuring the designed solution aligns with their strategic objectives. </li><li>Presales Support: Often, these architects play a key role in the presales phase, presenting proposed solutions to potential clients and addressing technical questions during the sales cycle. </li></ul></ul><h3>Examples of what a Rackspace Multi Service Line Architect might do: </h3><ul><ul><li>Design a hybrid cloud architecture utilizing both on-premise infrastructure and public cloud services from multiple providers, managing data flow between them. </li><li>Develop a custom application deployment strategy that leverages Rackspace's managed services for security, monitoring, and scaling. </li><li>Architect a data pipeline that combines data from various sources, utilizing Rackspace data warehousing and analytics tools to provide valuable insights.</li></ul></ul><h3>Key Responsibilities:</h3><ul><ul><li>Serves as a subject matter expert for AWS to orchestrate and lead professional services presales and delivery efforts inclusive of holistic IT migration, optimization, consolidation, and transformation solutions for FTSE 500 customers inclusive of discovery, analysis, planning and delivery.</li><li>Lead and facilitate group white- boarding sessions to articulate Rackspace solutions and professional services methodology.</li><li>Manage a broad range of activities including the coordination of several internal departments and 3rd party partners to structure realistic, innovative and cost-effective solutions to meet customer objectives and expectations in a timely manner.</li><li>Communicate with project managers, extended Rackspace teams and partners during presales and project delivery to ensure timely delivery and awareness of potential problems or risk requiring resolution or mitigation.</li></ul></ul><h3>Qualifications:</h3><ul><ul><li>10+ years of combined technical support experience and pre-sales technical support experience.</li><li>Expert level knowledge of AWS.</li><li>Experience working in a project environment, in a supplier, vendor or consultant capacity.</li><li>Ability to communicate technical info and ideas so others will understand.</li><li>Ability to make appropriate decisions considering the relative costs and benefits of potential actions.    </li><li>Ability to provide FANATICAL support by driving the value of Rackspace to both potential and existing Rackspace customers and internal sales teams alike.</li><li>Being familiar with Professional Services delivery frameworks and methodologies (e.g. Agile and Waterfall) with experience writing professional services statements of work.</li></ul></ul><h3>Education:</h3><ul><ul><li>Bachelor’s degree in information technology or a related field required, Master’s degree preferred. </li><li>Additional experience may substitute for the degree requirement at a rate of 3 years of experience for 1 year of education.</li><li>AWS Solutions Architect certification is preferred. </li></ul></ul><h3>Travel</h3><ul><ul><li>As per business requirements</li></ul></ul><h3>Sponsorship</h3><ul><ul><li>This role is not sponsorship eligible</li><li>Candidates need to be legally allowed to work in the US for any employer</li></ul></ul>Discover your inner Racker: <a href="https://rackspace.jobs/culture/" rel="noopener noreferrer nofollow ugc" target="_blank">Racker Life</a>The following information is required by pay transparency legislation in the following states: CA, CO, HI, NY, and WA. This information applies only to individuals working in these states.  •The anticipated starting pay range for Colorado is: $ 170,000 - $ 271,900•The anticipated starting pay range for the states of Hawaii and New York (not including NYC) is: $ 186,900 - $ 299,100•The anticipated starting pay range for California, New York City and Washington is: $ 205,300 - $ 328,400 Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on <a href="https://rackspace.jobs/benefits/" rel="noopener noreferrer nofollow ugc" target="_blank">benefits</a> offered is here.#LI-MF1 #LI-RemoteAbout Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

San Antonio

Presales Enterprise Architect - Multi Service Line

Support Technician - FLR

Job Description:  As an L2 AWS Support Engineer, you will be responsible for providing advanced technical support for AWS-based solutions. You will troubleshoot and resolve complex technical issues, including those related to networking, security, and automation.  Key Responsibilities: Develop, manage, and optimize CI/CD pipelines using tools like Jenkins and Opsera. Automate infrastructure provisioning using Terraform and CloudFormation. Administer and optimize key AWS services, including EC2, S3, RDS, Lambda, and IAM. Strengthen security by implementing best practices for IAM, encryption, and network security (VPC, Security Groups, WAF, NACLs, etc.). Design, configure, and maintain AWS networking components such as VPCs, Subnets, Route53, Transit Gateway, and Security Groups. Advanced Troubleshooting: Investigate and resolve issues related to networking (VPC, subnets, security groups) and storage. Analyze and fix application performance issues on AWS infrastructure. Cluster Management:•Create and manage EKS clusters using AWS Management Console, AWS CLI, or Terraform.•Manage Kubernetes resources such as namespaces, deployments, and services.Backup &amp; Recovery: Configure and verify backups, snapshots, and disaster recovery plans. Perform DR drills as per defined procedures. Optimization: Monitor and optimize AWS resource utilization and costs. Suggest improvements for operational efficiency. Technical Skills:        Advanced understanding of AWS core services (EC2, S3, VPC, IAM, Lambda, etc.)        Strong knowledge of AWS automation, scripting (Bash, Python, PowerShell), and CLI.        Experience with AWS CloudFormation and Terraform.        Understanding of AWS security best practices and identity and access management.        Migration and Modernization: Assist with migrating workloads to AWS and modernizing existing infrastructure.       Performance Optimization: Analyze AWS resource usage and identify optimization opportunities.         Cost Optimization: Implement cost-saving measures, such as rightsizing instances and using reserved instances.     Soft Skills:        Excellent problem-solving and analytical skills.        Strong communication and interpersonal skills.        Ability to work independently and as part of a team.        Customer-focused approach.    Certifications (Preferred):        AWS Certified Solutions Architect - Associate        AWS Certified DevOps Engineer – Professional

Job Opportunity : AWS Devops Engineer : Pune

Specializes in identifying, developing, and closing opportunities with new or existing customers that deliver incremental profitable growth and positive customer experiences. Owns and develops customer relationships, collaborating with both customers and internal resources to address customer and company priorities. Leverages subject matter experts and provides solutions aligned with business-unit priorities to satisfy customer needs. Responsible for the full sales cycle, from winning new customers to growing share of wallet in targeted existing customers for Rackspace. Utilizes industry knowledge to differentiate Rackspace and to acquire new customers and drive new footprint. Builds deep relationships with strategic customers and prospects, presenting viable IT and business solutions. Utilizes an entrepreneurial mindset to develop a hunting list of target customers aligned with Rackspace's multi- cloud solutions. Engages with C-suite executives, leveraging executive presence and emotional intelligence to understand customer challenges and competitor behavior to translate technology into impactful business solutions. Plans and executes pursuit and win strategies for specified opportunities, leads account reviews, and provides support to ensure successful development and implementation of strategic account plans, all while embodying Rackspace's core values in the sales arena. Higher-levels responsible for large deal business development and retention of strategic new customer acquisitions and high-value existing customers to generate sustainable revenues in line with business objectives.<h3>Career Level Summary</h3><ul><ul><li>Recognized as an external thought leader within a strategic organization function or job discipline and requires broad and comprehensive expertise in leading-edge theories, techniques and/or technologies within own field</li><li>Proactively identifies and solves problems that impact the management and direction of the business</li><li>Contributes to the development of the organizational function strategy or product or business strategy</li><li>Progression to this level is typically restricted on the basis of individual capabilities and business requirements</li></ul></ul><h3>Critical Competencies</h3><ul><ul><li>Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results.</li><li>Customer-driven: Prioritizes customer needs and satisfaction through collaborative and proactive problem-solving, and an unwavering commitment to customer success.</li><li>Expertise: Possesses deep understanding of customer needs and continually grows and enhances skills to provide customer-focused solutions.</li><li>Agility: Quickly adapts and responds to dynamic customer needs and expectations through innovative solutions.</li><li>Compassion: Cultivates a positive and supportive environment to effectively work together towards a common goal, fostering trust within Rackspace and with external stakeholders.</li></ul></ul><h3>Key Responsibilities</h3><ul><ul><li>Other Incidental tasks related to the job, as necessary.</li><li>Take overall consultative sales leadership for the new business and/or customer relationships with a select base of high value customers.</li><li>Create and implement account development strategies that succeed in exploiting the full business potential of the customer base, in line with business targets and objectives (Annual revenue, account growth through new business (MRR), Army of Promoters (NPS)</li><li>Maintain and agree a twelve-month business account plan, forecast and appropriate reporting framework.</li><li>Understand and position the whole product portfolio, including cloud and applications services to ensure future growth and retention.</li><li>Develop close relationships at every appropriate level and fully understand the business, buying and decision-making process of the accounts.</li><li>Build strategic relationships and Rackspace credibility within the target organization and comfortably engage at all levels of the Customer’s leadership team.</li><li>Proactively seek opportunities to create new revenue streams including joint Business Development activity for new and/or existing enterprise accounts.</li><li>Front all negotiations and tender submissions and facilitate and manage key communications between the company and the Customer to the highest professional standards.</li><li>Maintain a high awareness and knowledge of corporate market, industry and internal activities to ensure that all business opportunities are identified, considered and implemented appropriately.</li><li>Work with channel and sales reps to create and support the execution of joint business plans with key partners to drive profitable revenue and new customer acquisition for Rackspace Hosting</li><li>Responsible for adhering to company security policies and procedure as directed.</li><li>Installed base growth - revenue.</li><li>Execution of new sales opportunities - MRR</li><li>Access to new departments / divisions</li><li>KPIs, documentation, process tracked via Salesforce.</li></ul></ul><h3>Knowledge</h3><ul><ul><li>Focused on Professional Services - emphasis in cloud is a positive.</li><li>Consultative selling</li><li>Cloud solutions with emphasis on AWS and Azure</li></ul></ul><h3>Skills</h3><ul><ul><li>Client/Customer Service</li><li>New Account Acquisition Skills</li><li>Strong verbal communications</li><li>Excellent listener</li><li>Data-driven Decision Making</li><li>Analytical Skills</li><li>Negotiation Skills</li><li>Buying Process Skills</li><li>People Management</li><li>Public Speaking</li><li>Presentation Building</li></ul></ul><h3>Education</h3><ul><ul><li>High School Diploma or regional equivalent required</li><li>Bachelor's Degree required, preferably in field related to role. At the manager’s discretion, additional relevant experience may substitute degree requirement</li><li>A plus but not necessarily a must - AWS and Azure Certificates in sales training</li><li>Other recent certificates in cloud technology training</li></ul></ul><h3>Experience</h3><ul><ul><li>15+ years of experience in the field of role required</li></ul></ul><h3>Travel</h3><ul><ul><li>Local travel up to 90%</li></ul></ul><h3>Disclaimer</h3><ul><ul><li>The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.</li></ul></ul>Are you a Racker?Rackers thrive in fast-paced environments built to inspire learning, growing, and innovating.  They are mission-inspired, values-grounded, culture-focused, and dedicated to making a positive impact in everything they do.  Rackers are inherently wired to solve problems and share ideas in small, nimble teams.  As experts in what they do, Rackers are serious about delivering a Fanatical Experience™ to our customers. Rackers are valued members of a winning team on an inspiring mission and we want you to join the Racker family! Why work at Rackspace Technology?Find your fanatical. We deliver the best customer experience in the industry to businesses that perform life-saving research, power cities, and feed millions. Come as you are. Cultivating inclusion is not just the right thing to do, it enables us to win. Our Executive Inclusion Council and Racker Resource Groups (RRGs) partner to enable an inclusive workplace and drive initiatives such as Rackspace’s participation in the annual Texas Conference for Women. Satisfy your curiosity. No matter where you are going, we can help you get there. Our internal learning department, Rackspace University®, provides training and development to Rackers – from Microsoft™ certifications to effective leadership training – our goal is to help you grow. Make a difference. At the core of every Racker is a drive to leave the world better than we found it, and we are passionate about giving back to our communities across the globe. While Rackers can leverage paid volunteer time off for any cause, our Rack Gives Back program creates opportunities for Rackers to give their time and talent to others. Live life completely. We offer a well-rounded suite of health and wellness programs that help our Rackers achieve a healthy and balanced lifestyle. So while our Rackers are busy taking care of our customers, we take care of our Rackers.  #LI-Remote #LI-CM1 •        The following information is required by pay transparency legislation in the following states: CA, CO, HI, NY, and WA. This information applies only to individuals working in these states. •        The anticipated starting pay range for Colorado is: 187,200 – 329,230•        The anticipated starting pay range for the states of Hawaii and New York (not including NYC) is: 198,500 – 349,030•        The anticipated starting pay range for California, New York City and Washington is: 218,300 – 383,900•        Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on <a href="https://rackspace.jobs/benefits/" rel="noopener noreferrer nofollow ugc" target="_blank">benefits</a> offered is here.

Government Services Sales Executive VI - NYC - Remote

Job Profile SummaryDesigns, implements and maintains custom Workday integrations using Workday Studio, Core Connectors, and other integration tools. Manages activities related to the integration of the Workday system and related applications into the organization's information systems. Serves as the lead technical resource for the Workday system to include design, changes, configuration, implementation, testing, and documentation. Consults with internal customers and key business stakeholders to confirm requirements, design alternatives, facilitate discussions, and provide final approval.<h3>Career Level Services</h3><ul><ul><li>Requires specialized depth and/or breadth of expertise in own job discipline or field </li><li>Leads others to solve complex problems </li><li>Works independently, with guidance in only the most complex situations </li><li>May provide functional leadership to teams or projects </li></ul></ul><h3>Critical Competencies</h3><ul><ul><li>Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results.</li><li>Customer-driven: Prioritizes customer needs and satisfaction through collaborative and proactive problem-solving, and an unwavering commitment to customer success.</li><li>Expertise: Possesses deep understanding of customer needs and continually grows and enhances skills to provide customer-focused solutions.</li><li>Agility: Quickly adapts and responds to dynamic customer needs and expectations through innovative solutions.</li><li>Compassion: Cultivates a positive and supportive environment to effectively work together towards a common goal, fostering trust within Rackspace and with external stakeholders.</li></ul></ul><h3>Key Responsibilities</h3><ul><ul><li>Designs, leads and delivers HR technology Workday solutions that provide a high value for Rackers. </li><li>Leads complex global HR systems projects to drive ease of use, scalability, and value for HR. Identifies issues, challenges, or problems and makes recommended process or technology improvements. </li><li>Defines and manages Tool Release Strategy &amp; Roadmap in Workday. Works collaboratively with IT and to transform, develop and maintain HR tools. Cultivates and manages relationships with key partners (IT, business partners, HR functions, vendors, etc). </li><li>Serves as a thought leader in the area of HR processes and technical solutions. Functions as internal consultant to HR functions to deliver process improvement, tools, tips, etc. and is the subject matter expert (SME) for assigned HR tools. </li><li>Maximizes tool usage for HR and Rackers through on-going communications, training, and marketing. </li><li>Owns and ensures tool-related issue resolution with technical owner (IT, vendor). Bridges the gap between user requests and technical requirements to recommend optimal solutions. </li><li>Creates best practices in regards to collaboration, delivering high value results, and engagement. Builds global teams that deliver results. </li><li>Owns and leads training, testing, governance, support services. Provides leadership to lower level jobs.</li><li> Monitors system integrations within the architecture of Workday</li><li>Provide support for inbound and outbound integrations, changes to existing integrations and developing new integrations.</li><li>Conducting integration tests to ensure integrations function as designed.</li></ul></ul><h3>Knowledge </h3><ul><ul><li>Advanced knowledge of Workday Integrations with the ability to lead in the design, configuration, testing and deployment of new integrations as well as maintaining existing integrations</li><li>Advanced knowledge of technology trends and ability to keep informed about leading edge technologies and their application to HR and HR systems</li></ul></ul><h3>Education &amp; Certifications</h3><ul><ul><li>Bachelor's Degree required, preferably in field related to role. At the manager’s discretion, additional relevant experience may substitute degree requirement</li><li>Workday Integrations Pro Certification (preferred)</li><li>Project Management Professional (PMP®) preferred</li></ul></ul><h3>Experience </h3><ul><ul><li>8 - 11 years of experience in the field of role required</li></ul></ul>

Workday Product Manager IV - Integrations

Leads a program or multiple projects from start to finish in a hybrid role, requiring attendance at our offices in San Antonio. Inspires confidence in the team, senior management, and the business community implementing the solution. Leads efforts to improve existing processes or programs and designs new systems or processes as required. Mentors team members and is viewed as a SME and overall leader on the floor.<h3>Key Responsibilities: </h3><ul><ul><li>Planning and execution of a dedicated program or multiple projects of the highest complexity. </li><li>Reviewing and fully understanding all program/project requirements (business and technical). </li><li>Collaborating with internal stakeholders as well as coordinating across functions, internally and externally, to ensure delivery within scope, budget, and schedule. </li><li>Developing and documenting business processes. </li><li>Evaluating business processes and identifying areas where efficiencies may be gained. </li><li>Developing and implementing solutions to gain efficiencies.</li><li>Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results.</li><li>Customer-driven: Prioritizes customer needs and satisfaction through collaborative and proactive problem-solving, and an unwavering commitment to customer success.</li><li>Expertise: Possesses deep understanding of customer needs and continually grows and enhances skills to provide customer-focused solutions.</li><li>Agility: Quickly adapts and responds to dynamic customer needs and expectations through innovative solutions.</li><li>Compassion: Cultivates a positive and supportive environment to effectively work together towards a common goal, fostering trust within Rackspace and with external stakeholders.</li></ul></ul><h3>Qualifications: </h3><ul><ul><li>8 - 11 years of relevant work experience required</li><li>Bachelor's Degree required, preferably in field related to role. </li><li>Project certification a plus (PMP, Six Sigma, etc.)</li><li>Advanced knowledge of the project lifecycle</li><li>Advanced knowledge of industry competitors, products, trends and technology</li><li>Advanced knowledge of company's objectives and strategies</li><li>Budget Management</li><li>Business Analytics</li><li>Coaching/Counseling</li><li>Defect Management</li><li>Delivery Management</li><li>Financial Acumen</li><li>Jira Software Skills</li><li>Leadership</li><li>Negotiation Skills</li><li>People Management</li><li>Presentation Building</li><li>Public Speaking</li><li>Process Improvement</li><li>Project Management</li><li>Risk Assessment/Management</li><li>Stakeholder Management (external/internal)</li><li>Technical Acumen</li></ul></ul>The following information is required by pay transparency legislation in the following states: CA, CO, HI, NY and WA. This information applies only to individuals working in these states. The anticipated starting pay range for Colorado is: $116,100 - $170,280.The anticipated starting pay range for Hawaii and New York (not including NYC) is: $123,600 - $181,280.The anticipated starting pay range for California, New York City and Washington is: $135,300 - $198,440.Based on eligibility, compensation for the role may include variable compensation in the form of bonus, commissions, or other discretionary payments.These discretionary payments are based on company and/or individual performance and may change at any time.Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on <a href="https://rackspace.jobs/benefits/" rel="noopener noreferrer nofollow ugc" target="_blank">benefits</a> offered is here.#LI-JR1#LI-USA#rackspace

Program Manager IV

Experience: 10+yrsThis role is Pune based and all 5 days working from office.A Cloud Service Delivery Manager is responsible for overseeing the entire lifecycle of cloud services within an organization, ensuring smooth delivery, optimal performance, cost efficiency, and compliance with regulations, by designing cloud strategies, managing migrations, monitoring service levels, and collaborating with stakeholders to meet business needs across the cloud environment; acting as the primary point of contact for cloud service issues and driving continuous improvement initiatives.  Key responsibilities:  Cloud Strategy &amp; Architecture:  Design and optimize cloud architectures based on business requirements.  Evaluate different cloud service providers and select the most suitable options. Develop and implement cloud migration plans to move workloads to the cloud.  Service Delivery Management:  Monitor cloud service performance and ensure adherence to service level agreements (SLAs).  Proactively identify and resolve potential issues before they impact operations.  Manage incident escalation processes and communicate effectively with stakeholders during critical situations.Cost Optimization:  Analyze cloud usage patterns to identify cost-saving opportunities.  Implement cost optimization strategies, such as right-sizing instances and utilizing reserved instances.  Track cloud spending and provide cost reports to stakeholders.  Security &amp; Compliance:  Ensure cloud services comply with relevant security standards and regulations.  Collaborate with security teams to implement appropriate access controls and data encryption mechanisms. Stakeholder Management:  Build and maintain relationships with key stakeholders across the organization, including business owners, IT teams, and cloud service providers  Communicate cloud service updates and changes effectively  Address client concerns and provide timely support  Continuous Improvement:  Identify areas for improvement in cloud service delivery processes  Lead initiatives to optimize cloud operations and drive efficiency  Stay updated on emerging cloud technologies and best practices  Required Skills:  Deep understanding of cloud computing platforms (AWS,)  Expertise in cloud architecture design, deployment, and management  Proven experience in service level agreement (SLA) management  Strong problem-solving and troubleshooting skills  Excellent communication and stakeholder management abilities  Familiarity with ITIL or other service management frameworks  Knowledge of security best practices in cloud environments

AWS Service Delivery Manager - R-21004

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