Digital Consultant - ServiceNow

KPMG is one of the most trusted and respected global professional services firms. Through depth of expertise, clarity of insight and strength of purpose we help our clients solve complex problems, steer change, strengthen, transition and grow. We are looking for talented people who share our purpose of inspiring confidence and empowering change for our clients, our people and our communities. The consulting environment at KPMG is dynamic and fast-paced, offering diverse opportunities to work on challenging projects with leading organisations across various industries. As a consultant at KPMG, you will be part of a collaborative team that provides strategic insights and innovative solutions to help clients address complex business issues and drive growth. You will work with experienced professionals who are committed to delivering high-quality services and fostering a culture of continuous learning and professional development.

The Opportunity:

• Step into a Senior Manager position where your leadership will directly influence the direction and acceleration of our ServiceNow practice.
• You’ll have the freedom to shape market offerings, deepen partner relationships, and lead complex engagements that drive meaningful digital transformation.
• If you thrive in growth environments where your ideas, commercial instincts, and coaching approach make a tangible impact—this is the role for you.

Day-to-Day You Will:

• Lead and support client engagements from opportunity development through to delivery—driving pipeline growth and successful deal conversion.
• Build and nurture relationships with ServiceNow stakeholders locally and internationally, enhancing the firm’s reputation and influence.
• Collaborate across sales, delivery, and capability teams to design compelling ServiceNow offerings and go‑to‑market plans.
• Provide leadership and support for the ServiceNow team, encouraging collaboration, consistency, and high performance.
• Stay on top of ServiceNow platform developments and industry trends, bringing forward insights that elevate our client conversations and solutions.
• Actively uplift our ServiceNow capability through training support, promoting certification, coaching, and developing reusable delivery assets.
• Mentor and role‑model excellence for team members across the ServiceNow practice.

About You:

• You are an experienced consultant or delivery leader with a passion for ServiceNow and a track record of shaping impactful technology engagements.
• Proven experience delivering or leading ServiceNow engagements within consulting or professional services.
• Strong relationship-building skills, including experience collaborating with technology partners.
• Demonstrated success in contributing to business development, pipeline creation, and client outcomes.
• Strong commercial awareness and a genuine commitment to developing capability within teams.
• You thrive in environments where you can influence direction, build strong partnerships, and elevate people through coaching and leadership.

Recruitment Agencies: The recruitment for this role is being managed directly by the KPMG Talent Acquisition team. We will contact our preferred agency partners if we require agency assistance. Thank you for your understanding.Life at KPMGKPMG values diversity in the workforce and we encourage candidates from diverse backgrounds to apply for roles, including individuals with a disability, additional mental health needs, chronic health conditions or who identify as neurodivergent. For disabled and neurodiverse candidates, if you encounter accessibility barriers or if you have access needs and require support to participate equitably in the recruitment process, please phone Emma Payne on +64 9 363 3656 or email [email protected]We offer rewarding careers to talented individuals and a holistic range of benefits to support your life balance, whatever your circumstance. We want you to do Work That Matters, Thrive and Grow and know that you Belong here with us, at KPMG. As a KPMG employee, we will offer you: —  Access to the firm's annual incentive scheme—  Opportunities for local and international secondments—  Hybrid working across a mix of office, client and home hubs to recognise that people have individual circumstances and preferences when it comes to where and how they work—  Flexible leave options, including the ability to purchase additional annual leave—  Gender-neutral support for all stages of the parental journey, including access to 18 weeks of fully paid parental leave for all new parents —   A paid professional association membership of your choice—   Digital accreditations through our partnership with Microsoft, LinkedIn Learning, with bespoke learning pathways for all employees—   A wide-range of special offers and discounts on insurances, banking services, and lifestyle goods and services—   The support, allyship and opportunity to join our many Inclusion, Diversity and Equity Affinity networks, including the Kiwa, Pride, Ethnicity, Accessibility and Wahine groups—  The opportunity to participate in Green Team activities, as we work toward reducing the firm’s environmental footprint and become carbon zero by 2030—  An invitation to join your local Social club and enjoy events aimed at bringing people together for social, sporting, cultural, family and fundraising activities—  Paid time off for volunteering and involvement in citizenship activities—  An array of health and wellness benefits such as free flu vaccinations, subsidised sporting events, free confidential counselling services, additional 5 days of Wellbeing leave to support you and your family's overall health and wellness, access to our Wellbeing portal with an extensive range of advice and resources and much much more! We believe that diversity of background and experience strengthens relationships and delivers meaningful benefits to our people, clients and communities. Our goal is to be recognised as an employer of choice for all, irrespective of gender, ethnicity, generation, flexible work status, family circumstances, sexual orientation or disability. Further info can be found on our website.