Digital Consultant - Managed Services

KPMG is one of the most trusted and respected global professional services firms. Through depth of expertise, clarity of insight and strength of purpose we help our clients solve complex problems, steer change, strengthen, transition and grow. We are looking for talented people who share our purpose of inspiring confidence and empowering change for our clients, our people and our communities. The consulting environment at KPMG is dynamic and fast-paced, offering diverse opportunities to work on challenging projects with leading organisations across various industries. As a consultant at KPMG, you will be part of a collaborative team that provides strategic insights and innovative solutions to help clients address complex business issues and drive growth. You will work with experienced professionals who are committed to delivering high-quality services and fostering a culture of continuous learning and professional development.

The Opportunity:

• Join us in a senior leadership position at either Senior Manager / Associate Director level where you’ll empower a talented team, elevate client impact, and help build the next evolution of our Managed Services practice.
• This role offers the ability to influence strategy, improve service maturity, and create a culture of continuous learning, all while strengthening trusted, long-term client partnerships.

Day-to-Day You Will:

• Lead and manage the Managed Services function, uplifting performance, capability, and team culture.
• Drive the strategy for our Managed Services practice, shaping service models and positioning us for future growth.
• Act as a senior Customer Success Manager for key clients, ensuring exceptional service quality and long-term value delivery.
• Strengthen practice maturity through improved operating rhythms, governance frameworks, and continuous improvement initiatives.
• Identify and develop new managed services opportunities, growing the pipeline across both existing and new markets.
• Build strong, trusted relationships with internal stakeholders, clients, and partners to support delivery excellence.
• Establish and lead training, development, and capability-building programmes for the team.
• Create a culture of continuous learning, coaching, structured development, and clear career pathways.

About You:

• You bring a blend of strategic thinking, commercial acumen, and the ability to build and inspire high‑performing teams.
• You thrive in a consulting or professional services environment and can balance big-picture strategy with day‑to‑day leadership.
• Proven experience leading managed services or long‑term service engagements.
• Strong people leadership skills, with a track record of developing and retaining high-performing teams.
• Experience shaping practice strategy, service design, or operational maturity.
• Commercial strength, including pipeline growth and managing client profitability.
• A passion for growing capability and developing future leaders.

Recruitment Agencies: The recruitment for this role is being managed directly by the KPMG Talent Acquisition team. We will contact our preferred agency partners if we require agency assistance. Thank you for your understanding.Life at KPMGKPMG values diversity in the workforce and we encourage candidates from diverse backgrounds to apply for roles, including individuals with a disability, additional mental health needs, chronic health conditions or who identify as neurodivergent. For disabled and neurodiverse candidates, if you encounter accessibility barriers or if you have access needs and require support to participate equitably in the recruitment process, please phone Emma Payne on +64 9 363 3656 or email [email protected]We offer rewarding careers to talented individuals and a holistic range of benefits to support your life balance, whatever your circumstance. We want you to do Work That Matters, Thrive and Grow and know that you Belong here with us, at KPMG. As a KPMG employee, we will offer you: —  Access to the firm's annual incentive scheme—  Opportunities for local and international secondments—  Hybrid working across a mix of office, client and home hubs to recognise that people have individual circumstances and preferences when it comes to where and how they work—  Flexible leave options, including the ability to purchase additional annual leave—  Gender-neutral support for all stages of the parental journey, including access to 18 weeks of fully paid parental leave for all new parents —   A paid professional association membership of your choice—   Digital accreditations through our partnership with Microsoft, LinkedIn Learning, with bespoke learning pathways for all employees—   A wide-range of special offers and discounts on insurances, banking services, and lifestyle goods and services—   The support, allyship and opportunity to join our many Inclusion, Diversity and Equity Affinity networks, including the Kiwa, Pride, Ethnicity, Accessibility and Wahine groups—  The opportunity to participate in Green Team activities, as we work toward reducing the firm’s environmental footprint and become carbon zero by 2030—  An invitation to join your local Social club and enjoy events aimed at bringing people together for social, sporting, cultural, family and fundraising activities—  Paid time off for volunteering and involvement in citizenship activities—  An array of health and wellness benefits such as free flu vaccinations, subsidised sporting events, free confidential counselling services, additional 5 days of Wellbeing leave to support you and your family's overall health and wellness, access to our Wellbeing portal with an extensive range of advice and resources and much much more! We believe that diversity of background and experience strengthens relationships and delivers meaningful benefits to our people, clients and communities. Our goal is to be recognised as an employer of choice for all, irrespective of gender, ethnicity, generation, flexible work status, family circumstances, sexual orientation or disability. Further info can be found on our website.