ION Group

The Role:We are looking for a skilled Cloud Network Engineer with extensive experience in Azure networking and network security to join our dynamic team and help us build and maintain our product and cloud infrastructure.<h3>Key Responsibilities:</h3><ul><ul><li>Design, implement, and manage secure, scalable, and reliable cloud infrastructure on Microsoft Azure.</li><li>Develop and maintain network architecture, including virtual networks, subnets, and network security groups.</li><li>Implement and manage security measures to protect cloud infrastructure, including firewalls, VPNs, and identity and access management (IAM).</li><li>Automate deployment, monitoring, and management of cloud resources using tools such as Azure DevOps and Terraform.</li><li>Collaborate with development and operations teams to ensure seamless integration and deployment of applications and changes.</li><li>Monitor system performance, identify security vulnerabilities, and implement solutions to enhance security and performance.</li><li>Ensure compliance with industry standards and best practices for cloud and network security.</li><li>Troubleshoot and resolve complex networking and security issues.</li><li>Stay up to date with the latest industry trends and technologies to continuously improve our cloud infrastructure and security posture.</li></ul></ul><h3>Required Skills, Qualifications and Experience : </h3><ul><ul><li>Bachelor’s degree in Computer Science, Engineering, or a related field.</li><li>5yrs+ Proven experience as a Cloud Engineer or similar role with a focus on Azure networking and security.</li><li>Extensive experience with Azure services (Virtual Networks, Network Security Groups, Azure Firewall, VPN Gateway, Azure vWAN, Azure FrontDoor, ExpressRoute, NAT Gateway, Route tables, etc.).</li><li>Experience with NVA’s and 3rd party firewalls (CheckPoint, Palo Alto, etc.)</li><li>Strong understanding of network protocols, routing, and switching.</li><li>Proficiency in security best practices and tools (Azure Security Centre, Rapid7, SentinelOne, etc.).</li><li>Experience with infrastructure as code (IaC) tools such as Terraform</li><li>Knowledge of scripting languages (PowerShell, Python, etc.).</li><li>Familiarity with monitoring and logging tools (Azure Monitor, Log Analytics, PRTG, etc.).</li><li>Excellent problem-solving skills and attention to detail.</li><li>Strong communication and collaboration skills.</li><li>Azure certifications such as Azure Solutions Architect, Azure Security Engineer, or similar.</li><li>Experience with hybrid cloud environments and on-premises integrations.</li><li>Knowledge of compliance and maturity frameworks (ISO 27001, NIST, CIS, etc.).</li><li>Experience with containerization technologies (Docker, Kubernetes).</li></ul></ul>About usWe’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world.• Over 2,000 of the world’s leading corporations, including 50% of the Fortune 500 and 30% of the world’s central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk.• Over 800 of the world’s leading banks and broker-dealers use our electronic trading platforms to operate the world’s financial market infrastructure.ION is a rapidly expanding and dynamic group with 13,000 employees and offices in more than 40 cities around the globe.Our ever-expanding global footprint, cutting edge products, and over 40,000 customers worldwide provide an unparalleled career experience for those who share our vision.ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business.ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor.

Budapest

Cloud Network Engineer

Rackspace

AI/ML Data Architect (AWS) About the Role: We are on the lookout for a seasoned AI/ML Architect to enhance our talented team. The role demands an individual with significant expertise in both traditional Machine Learning &amp; newer Artificial Intelligence engineering and infrastructure, with an emphasis on Generative AI based systems. A thorough knowledge of public cloud platforms, specifically AWS, is crucial. This remote position calls for exceptional communication skills and a knack for independently tackling complex challenges with innovative solutions. What you will be doing Develop and implement automation and DevOps methodologies, including CI/CD, Infrastructure as Code (IaC), and containerization, to establish a scalable Machine Learning and Artificial Intelligence infrastructure. Design and execute automation strategies, encompassing DevOps pipelines, scripting, and Terraform-based Infrastructure as Code. Engage actively in client sessions to understand and address their needs. Prepare and maintain detailed technical documentation. Requirements: Experienced with machine learning frameworks(TensorFlow, PyTorch) and libraries (e.g., scikit-learn).  Proven hands-on experience with generative AI architectures, including design, training, and customization for LLM in text-to-text, image-to-text, and/or text-to-image projects. Implement and customize generative AI architectures and approaches such as finetuning transformer based LLMs using PEFT methods like LoRA, QLoRAetc Expertise in public cloud services, particularly in AWS.  Experienced  working with Sagemaker, Bedrock and other AWS AI and Machine learning services.. Experience with AWS managed services and understanding of cloud-based messaging/stream processing systems are critical. Must Have AWS Cloud Professional level certification in AI/ML, Architecture and Data. 10+ years of experience in customer-facing software/technology or consulting 5+ years of experience with “on-premises to cloud” migrations or IT transformations 5+ years of experience building, and operating solutions built on AWS (ideally) or Azure/GCP Technical degree: Computer Science, software engineering or related

Australia

Sydney

AI/ML Data Architect (AWS) - Sydney- Hybrid

The Manager of Executive Communications plays a key role in elevating the communication efforts of our executives. This role is responsible for developing and executing impactful communication strategies for our top leaders and ensuring their messages are effectively delivered to internal and external audiences. Exceptional PowerPoint skills and storytelling expertise in messaging, events management, production, and directing are critical in creating compelling presentations and managing high-profile events that reflect the vision and values of Rackspace Technology. <h3>Critical Competencies</h3><ul><ul><li>Demonstrates strong ethical behavior, consistently fulfilling commitments to others; maintains confidentiality within the team and beyond.</li><li>Follows established procedures and processes, looking for any opportunities to minimize the risk associated with team projects.</li><li>Works with the team to thoroughly review deliverables and spot key errors, resulting in consistently high quality work.</li><li>Seeks feedback related to own and team performance; deals constructively with criticism.</li><li>Works well under a high degree of pressure, staying calm and composed, which contributes to the team's composure and focus.</li><li>Demonstrates advanced knowledge of the organization's product/service offerings, and helps the team understand the key features and associated benefits across the entire suite.</li></ul></ul><h3>Key Responsibilities</h3><ul><ul><li>Collaborate with our C-suite executives to understand their communication needs, priorities, and key messages.</li><li>Develop and execute comprehensive executive communication strategies that align with organizational goals and enhance the executive's presence and influence.</li><li>Utilize your expert PowerPoint skills to create visually engaging, persuasive, and data-driven presentations for executive use in various settings, including conferences, board meetings, and internal Open Book events (companywide town halls).</li><li>Ensure presentations are designed to convey complex information in a clear and concise manner, capturing the executive's voice and style.</li><li>Working with our events team, take the lead in planning and executing high-profile event content for conferences, trade shows, seminars, customer engagement events and executive retreats.</li><li>Collaborate with cross-functional teams to develop compelling content for executive speeches, articles, blog posts, and other written communications.</li><li>Establish and maintain strong relationships with internal stakeholders, executive teams, and external partners to ensure alignment and consistent messaging across all communications.</li><li>Track and measure the effectiveness of executive communications initiatives, gathering insights to continually improve communication strategies and engagement.</li></ul></ul><h3>Knowledge</h3><ul><ul><li>Excellent communications skills through all media to synthesize complex subjects into key compelling narratives and messages.</li><li>Extensive experience in events content management, production, and directing, preferably overseeing content for corporate events.</li><li>Understands the executives’ function and business strategy.</li><li>Strategic thinking skills across multiple communication disciplines.</li><li>Ability to partner across mix of constituents and organizations.</li><li>Good understanding of the IT industry.</li><li>Ability to advise/work directly with executives.</li></ul></ul><h3>Skills</h3><ul><ul><li>Exceptional proficiency in PowerPoint and Keynote with a keen eye for design, layout, and data visualization.</li><li>Strong strategic thinking and problem-solving abilities, with the capacity to develop creative solutions to complex communication challenges.</li><li>Excellent written and verbal communication skills, with a talent for crafting compelling messages and stories.</li><li>Demonstrated ability to build and maintain relationships with senior executives and stakeholders, exercising a high level of professionalism and confidentiality.</li><li>A proactive, detail-oriented, and organized approach to work, with the ability to manage multiple projects concurrently and deadlines effectively.</li></ul></ul><h3>Experience</h3><ul><ul><li>Bachelor's degree in communications, journalism, public relations, marketing, or a related field (Master's degree preferred).</li><li>8-11 years of experience in executive communications, with a proven track record of supporting C-suite executives in a tech industry environment. </li></ul></ul>#LI-AW2#LI-Hybrid

United States

San Antonio

Executive Communications Manager (Hybrid - San Antonio, TX)

The Role:The Cybersecurity Law Report has an immediate opening for an experienced, enthusiastic writer and editor to join the team on a freelance basis.  The Cybersecurity Law Report (<a href="http://www.cslawreport.com/" rel="noopener noreferrer nofollow ugc" target="_blank">www.cslawreport.com</a>) is the leading information resource focused on the legal, regulatory, compliance and operational aspects of data privacy and cybersecurity. Our subscribers – key decision-makers at multi-national companies and at law firms – rely on us to help them define best practices, mitigate regulatory risk and perform their day-to-day jobs more effectively.  Along with its sister products that are part of the Law Report Group – the Hedge Fund Law Report (<a href="http://www.hflawreport.com/" rel="noopener noreferrer nofollow ugc" target="_blank">www.hflawreport.com</a>), the Private Equity Law Report (<a href="http://www.pelawreport.com/" rel="noopener noreferrer nofollow ugc" target="_blank">www.pelawreport.com</a>) and the Anti-Corruption Report (<a href="http://www.anti-corruption.com/" rel="noopener noreferrer nofollow ugc" target="_blank">www.anti-corruption.com</a>) – the Cybersecurity Law Report combines vigorous reporting and proprietary legal analysis to generate actionable intelligence on critical business issues. We are part of ION Analytics, owned by ION Group, a global provider of trading, analytics and risk management solutions to financial institutions and others. <h3>Key Responsibilities:</h3><ul><ul><li>Researching and writing articles of various types – including our feature thematic, Q&amp;A, analysis and webinar/panel coverage articles – based on extensive interviews of and other interactions with industry experts. Articles typically address developments in the field (i.e., regulation, laws, breaches, settlements, guidelines, etc.), best practices for the industry and other topics relevant to our subscribers; </li><li>Expectation of submitting approximately two in-depth articles per month; </li><li>Identifying article topics, themes, trends and ideas that are central to the day-to-day business practices of our subscribers – primarily through engagement with sources and secondarily through reading, viewing webinars and other information gathering; </li><li>Editing articles (separate rate) for publication, including articles submitted by outside contributors;</li><li>Developing and maintaining relationships with key industry participants with the goals of: understanding the “pain points” experienced by practitioners (particularly CPOs, CISOs, GCs and CCOs), cultivating sources for articles, and gathering industry intelligence.</li></ul></ul><h3>Required Skills, Qualifications and Experience:</h3><ul><ul><li>Strong command of privacy and cybersecurity laws and regulations, evidenced by at least three years of paid, long-form (i.e., 3,000+ word) reporting experience dealing with related issues; </li><li>Juris Doctor or equivalent law degree preferred, but not required; </li><li>Excellent reporting, writing, research, organizational and analytical abilities, with a demonstrated capacity to consistently create engaging, thorough, sophisticated articles under deadline that require minimal editing;</li><li>Strong organizational skills and attention to detail; and</li><li>Excellent proofreading skills. </li></ul></ul>Salary Range: The estimated rate is $750 to $1000 per article, depending on experience and type of article. About usWe’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world.• Over 2,000 of the world’s leading corporations, including 50% of the Fortune 500 and 30% of the world’s central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk.• Over 800 of the world’s leading banks and broker-dealers use our electronic trading platforms to operate the world’s financial market infrastructure.ION is a rapidly expanding and dynamic group with 13,000 employees and offices in more than 40 cities around the globe. Our ever-expanding global footprint, cutting edge products, and over 40,000 customers worldwide provide an unparalleled career experience for those who share our vision.ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business.ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor.

New York

Freelance Reporter – Cybersecurity Law Report

Deloitte

Join us. But be you. At Deloitte, you’ll do more than just join something, you’ll add something.  You’ve found a place that values your curiosity, passion, and desire to work alongside brilliant people on the things that really matter. There really is only one question: What impact do YOU want to make? ·         Build your brand alongside a global industry leader in Cyber Consulting·         Working with kiwi businesses to improve their security while bringing digital modernisation to the forefront·         Connect with a global network of Cyber Specialists with unlimited learning resources  The Opportunity: By joining us you will become a member of an international team that has been recognised as a global leader in cyber security consulting. Our Cyber team partners with a variety of organisations, from large government agencies that make a difference to the lives of all New Zealanders, iconic Kiwi institutions who grow our economy, to small innovative start-ups who put us on the global map. The opportunity is focused on the Auckland market and working with leaders from across the Deloitte network. You will be responsible for bringing the best of the global and national capability, to deliver the best cyber services to our clients and create opportunities for our people. Your passion for developing meaningful relationships with our network of talented specialists and a broad ranging client base, will be core to the success of any individual in this role. As a Cyber Leader, you will be part of driving the development and execution of our cyber strategy, leading a team of experts to deliver outcomes. In this role, you will:• Develop and maintain strong client relationships• Work with leaders to discover and shape new market opportunities including preparation of proposals and thought leadership • Drive connection and impact for some of the most inspiring client organisations• Lead and manage a team of cyber specialists to deliver practical outcomes for clients • Ensure engagements and projects are delivered on time and within budget, while meeting the highest standards of quality• Foster a culture of continuous learning and innovation within the team, providing mentorship and career development opportunitiesEnough about us, let’s talk about you. You are someone with:• A strong understanding of the New Zealand cyber market • Prior professional services / consulting experience or a senior role with proven experience delivering outcomes to senior client leaders • Demonstrated experience in leading client pursuits and ability to adapt to market trends • The ability to quickly build rapport and grow client relationships to establish a strong network in market • Proven experience leading complex projects in a client facing role, managing senior relationships and diverse teams, virtually and face to face • Experience in a leadership role emphasising team development, coaching, resource management, and team culture • Enthusiasm and real drive to 'get things done' and being passionate about using your knowledge and experience to help businesses achieve their outcomes and overcome challenges. At Deloitte, we believe that diversity of thought and experience is key to our success. We are looking for a leader who brings expertise and knowledge of one or more of the following areas: • Security architecture and design especially of cloud and hybrid environments.• Project or hands on experience in implementing cyber solutions or practices.• Zero Trust and Secure by design practices• Development of security strategies and operating models.So, who is Deloitte in Aotearoa?  We are driven to create an impact that matters at every opportunity. Supported by a strong leadership team and member firms from over 150 countries across the globe, Deloitte New Zealand is in the business of solving complex problems.  Over our 175-year history, we have built a reputation for impactful delivery across audit and assurance, consulting, financial advisory, risk advisory, tax, and technology services.   Our workplace and culture We are driven by our desire to create positive outcomes for our clients, communities, and people.  Our purpose is to make an impact that matters. Everything we do is with intent - the intent to make a meaningful difference.Our shared values are at the heart of everything we do. Living these values, including ‘taking care of each other’ and ‘fostering inclusion’, is essential to ensuring everyone feels included at work and able to reach their full potential.  For us to succeed and thrive as an organisation, we understand the importance of creating a culture where diverse perspectives matter and where everyone is given an equal opportunity to grow and develop. Deloitte New Zealand rewards Founded on concepts of trust, balance, wellbeing, and the importance of personal connection we offer: ·        Flexible work arrangements – work in a way that suits you, us and our clients best    ·        Subsidised professional qualifications and paid professional memberships·        Subsidised health insurance·        Income protection insurance·        22 days annual leave·        Social events, social sports teams, and monthly firm drinks·        A focus on wellness and well-being ·        Community focused volunteer days·        A focus on the environment and sustainability Does this sound exactly like the sort of role and organisation for you? Then apply now!  We’d love to hear from you. Tōia mai te waka! - Haul the canoe!Ki te urunga te waka!  - To the entrance place!Ki te moenga te waka!  - To the resting place!Ki te takotoranga i takoto ai te waka!  - To the place where it will lie! #LI-TH1

Tamaki

Macau S.A.R.

Rivers

Auckland

Director - Cyber Security

SRE with DevOps + CloudEngineers will work in a newly formed squad - with a diverse skillset - and the purpose of modernising / automating existing manual processes. The end goal is to support devsecops strategy and squads of engineers to run and operate their product or services with no overhead, less friction and modern engineering practices. Must have skills : Developing 3-tier application both on-premises and on cloud covering: Frontend: React and Redux (preferred) or Angular. Backend: .Net Core (preferred), C#. Database: SQL and NoSQL experience (both admin and usage). Microservices design and implementation of highly scalable APIs. Scripting/programming languages (i.e., C# , JavaScript, TypeScript, Go, Python). CI/CD tools (i.e. GitHub Actions, TeamCity or Octopus). Cloud Solution Architecture / Development / Security /  IaaC  (AWS + Azure) Infrastructure as Code (Terraform or CloudFormation).Good to Have Experience : Automated Quality Engineering and Testing (Unit Testing, Regression Testing). Solution and System Design. Application Security. Observability. Code quality control through peer programming, code review and automated pipeline release management. Configuration Management. Containerisation

Site Reliability Engineer (SRE) - (DevOps)- Sydney - Onsite

Join us. But be you. At Deloitte, you’ll do more than just join something, you’ll add something.  You’ve found a place that values your curiosity, passion, and desire to work alongside brilliant people on the things that really matter. There really is only one question: What impact do YOU want to make? ·         Build your brand alongside a global industry leader in Cyber Consulting·         Working with kiwi businesses to improve their security while bringing digital modernisation to the forefront·         Connect with a global network of Cyber Specialists with unlimited learning resources  The Opportunity: We are looking for an Associate Director based in our Auckland or Wellington office to work with and help a variety of organisations, from large government agencies that make a difference to the lives of all New Zealanders, iconic Kiwi institutions who grow our economy, to small innovative start-ups who put us on the global map.  You will bring a high level of energy, work collaboratively with others and enjoy getting things done.  No two days will be the same and there will both be exciting new opportunities and challenges to solve.   About the teamOur aim is to ensure that all our people feel comfortable to bring their whole selves to work, and as a result, create a workplace that encourages the true spirit of being you.  You will be joining a close knit cyber team who prides themselves on being a recognised global leader in cyber consulting. You will be part of a wider premier technology and transformation group and work closely with other technical Consulting teams.  Your typical day will include:• Work with our existing cyber specialists to help grow our practice.• Help our clients solve their hard security challenges as they balance the need for business transformation, regulations, and risk management. • Deliver work to our clients to address their cyber, privacy and resilience needs and bring them valuable insights and fresh thinking. • Build lasting relationships with clients to identify and support their immediate and long-term security needs. • Deliver engagements that provides quality outcomes, while doing it on time and on budget. Enough about us, let’s talk about you. You are someone with:• Business development, sales or demonstrable relationship building experience.• At least 5 years’ experience delivering cyber security services. Appropriate certifications and qualifications in IT Security or wider IT will be highly beneficial. • Proven leadership and management qualities, which translates into an ability to deliver tangible value to clients and teams. • An outcomes focused mindset who can comfortably translate business requirements into deliverable actions that meet or exceed client expectations, and able to identify future opportunities to innovate and improve our levels of service to clients. • Able to demonstrate a good understanding across a range of cyber security topics.• Experience working in consulting/professional services environment with a focus on people and relationships.• Excellent command of English, spoken and written, as report writing, and presentations are an essential part of the position.You will also have a broad range of cyber expertise, this could include a mix of delivering and/or managing:• Security architecture and design especially of cloud and hybrid environments.• Projects or hands on experience in implementing cyber solutions or practices.• Zero Trust and Secure by Design practices• Certification and Accreditation, and/or security and privacy risk assessments• Development of security strategies and operating models.• Security operations.• Cyber incident response.• Securing Operational Technology (OT)So, who is Deloitte in Aotearoa?  We are driven to create an impact that matters at every opportunity. Supported by a strong leadership team and member firms from over 150 countries across the globe, Deloitte New Zealand is in the business of solving complex problems.  Over our 175-year history, we have built a reputation for impactful delivery across audit and assurance, consulting, financial advisory, risk advisory, tax, and technology services.   Our workplace and culture We are driven by our desire to create positive outcomes for our clients, communities, and people. Our purpose is to make an impact that matters. Everything we do is with intent - the intent to make a meaningful difference. Our shared values are at the heart of everything we do. Living these values, including ‘taking care of each other’ and ‘fostering inclusion’, is essential to ensuring everyone feels included at work and able to reach their full potential.  For us to succeed and thrive as an organisation, we understand the importance of creating a culture where diverse perspectives matter and where everyone is given an equal opportunity to grow and develop. Deloitte New Zealand rewards Founded on concepts of trust, balance, wellbeing, and the importance of personal connection we offer: ·        Flexible work arrangements – work in a way that suits you, us and our clients best    ·        Subsidised professional qualifications and paid professional memberships·        Subsidised health insurance·        Income protection insurance·        22 days annual leave·        Social events, social sports teams, and monthly firm drinks·        A focus on wellness and well-being ·        Community focused volunteer days·        A focus on the environment and sustainability Does this sound exactly like the sort of role and organisation for you? Then apply now!  We’d love to hear from you. Tōia mai te waka! - Haul the canoe!Ki te urunga te waka!  - To the entrance place!Ki te moenga te waka!  - To the resting place!Ki te takotoranga i takoto ai te waka!  - To the place where it will lie! #LI-TH1

Te Ngaio

Tara

Wellington Region

Associate Director - Cyber Security

Rackspace Cyber Defense (Public Cloud)Security Operations Analyst L3 (India)Context Job profiles are to be used in conjunction with documented ‘Public Cloud Security Practice Job Descriptions’ and are designed to provide additional details, which may not be stipulated in the job description. Role NameSecOps Analyst L3LocationIND-Gurgaon / IND - RemoteKey SkillSentinel , SecOps, L3 Analyst, SIEMWork PatternRotational Shift (24x7, 4 on 2 off)About Rackspace Cyber DefenseRackspace Cyber Defense is our next generation cyber defense and security operations capability that builds on 20+ years of securing customer environments to deliver proactive, risk-based, threat-informed and intelligence driven security services. Our purpose is to enable our customers to defend against the evolving threat landscape across on-premises, private cloud, public cloud and multi-cloud workloads.Our goal is to go beyond traditional security controls to deliver cloud-native, DevOps-centric and fully integrated 24x7x365 cyber defense capabilities that deliver a proactive, threat-informed, risk-based, intelligence-driven approach to detecting and responding to threats.Our mission is to help our customers:·       Proactively detect and respond to cyber-attacks – 24x7x365.·       Defend against new and emerging risks that impact their business.·       Reduce their attack surface across private cloud, hybrid cloud, public cloud, and multi-cloud environments.·       Reduce their exposure to risks that impact their identity and brand.·       Develop operational resilience.·       Maintain compliance with legal, regulatory and compliance obligations. What we’re looking forTo support our continued success and deliver a Fanatical Experience™ to our customers, Rackspace Cyber Defense is looking for an Indian based Security Operations Analyst (L3) to support Rackspace’s strategic customers. This role is particularly well-suited to a self-starting, experienced and motivated Sr. Sec Ops Analyst, who has a proven record of accomplishment in the cloud security monitoring and incident detection domain.As a Security Operations Analyst(L3), you will be responsible for detecting, analysing, and responding to threats posed across customer on-premises, private cloud, public cloud, and multi-cloud environments.The primary focus will be on triaging alerts and events (incident detection), which may indicate malicious activity, and determining if threats are real or not. You will also be required to liaise closely with the customer’s key stakeholders, which may include incident response and disaster recovery teams as well as information security. Key Accountabilities·       Should have experience of 10 years in SOC.·       Ensure the Customer’s operational and production environment remains secure at all the times and any threats are raised and addressed in a timely manner. Critical incident handling &amp; closure.Escalation management and handling escalations from L2 Analysts.Proactive discovery of threats based on MITRE ATT&amp;CK framework.Deep investigation and analysis of critical security incidents.Post breach forensic incident analysis reporting.Review the weekly and monthly reports.Review new use cases created by L2 and implement in cloud-native SIEM (Security Information and Event Management).Assist with customer onboarding (such as use case development, identifying data sources, configuring data connectors etc)Advanced threat hunting.Develop custom dashboards and reporting templates.Develop complex to customer specific use cases.Advanced platform administration.Solution recommendation for issues.Co-ordinate with vendor for issue resolution.Basic and intermediate playbook and workflow enhancement.Maintain close working relationships with relevant teams and individual key stakeholders, such as incident response and disaster recovery teams as well as information security etc.Develop the custom parsers for the incident and alert enrichment.Problem specific playbook and workflow creation and enhancements·       Required to work flexible timings.Skills &amp; Experience·       Existing experience as a Security Operations Analyst, or equivalent.·       Experience of working in large scale, public cloud environments and with using cloud native security monitoring tools such as: -o   Microsoft Sentinelo   Microsoft 365 Defendero   Microsoft Defender for Cloudo   Endpoint Detection &amp; Response (EDR) tools such as Crowdstrike, Microsoft Defender for Endpoint.o   Firewalls and network security tools such as Palo Alto, Fortinet, Juniper, and Cisco.o   Web Application Firewall (WAF) tools such as Cloudflare, Akamai and Azure WAF.o   Email Security tools such as Proofpoint, Mimecast and Microsoft Defender for Officeo   Data Loss Prevention (DLP) tools such as Microsoft Purview, McAfee and Symanteco   Nice to have skills/experience includes:§  Google Cloud Platform (GCP) security tools such as Chronicle and Security Command Centre§  Amazon Web Services (AWS) security tools such as Security Hub, AWS Guard Duty, AWS Macie, AWS Config and AWS CloudTrail·       Experience of analysing malware and email headers, and has skills in network security, intrusion detection and prevention systems; operating systems; risk identification and analysis; threat identification and analysis and log analysis. ·       Experience of security controls, such as network access controls; identity, authentication, and access management controls (IAAM); and intrusion detection and prevention controls. ·       Knowledge of security standards (good practice) such as NIST, ISO27001, CIS (Center for Internet Security), OWASP and Cloud Controls Matrix (CCM) etc.·       Experience with scripting and coding with languages such as Terraform, python, javascript, golang, bash and/or powershell.·       Experience with DevOps practices and tools such as Backlogs, Repo’s, Pipelines, Artifacts, CI/CD, JIRA, Azure DevOps, CircleCI, GitHub Actions, Ansible and/or Jenkins.·       Computer science, engineering, or information technology related degree (although not a strict requirement) ·       Holds one, or more, of the following certificates (or equivalent): -o   Certified Information Security Systems Professional (CISSP)o   Microsoft Certified: Azure Security Engineer Associate (AZ500)o   Microsoft Certified: Security Operations Analyst Associate (SC-200)o   CREST Practitioner Intrusion Analyst (CPIA)o   CREST Registered Intrusion Analyst (CRIA)o   CREST Certified Network Intrusion Analyst (CCNIA)o   Systems Security Certified Practitioner (SSCP)o   Certified Cloud Security Professional (CCSP)o   GIAC Certified Incident Handler (GCIH)o   GIAC Security Operations Certified (GSOC)·       A highly self-motivated and proactive individual who wants to learn and grow and has an attention to detail.·       A great analyser, trouble-shooter and problem solver who understands security operations, programming languages and security architecture.·       Highly organised and detail oriented. Ability to prioritise, multitask and work under pressure.·       An individual who shows a willingness to go above and beyond in delighting the customer.·       A good communicator who can explain security concepts to both technical and non-technical audiences.About Rackspace TechnologyWe are the Multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data, and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes, and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future. More about Rackspace TechnologyThough we are all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, colour, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

India

SecOps Analyst L3 ( Security Analyst - Sentinel)

Data Architect (AWS) Preferably Masters or Doctorate. AI degree will be great.Data Architect skillsNice to have - Pre-sales exp. As Data Architect, you are passionate about data and technology solutions and are driven to learn about them and keep up with market evolution. You will play an active role in delivering modern data solutions for clients including data ingestion/data pipeline design and implementation, data warehouse &amp; data lake architectures, cognitive computing and cloud services. You are enthusiastic about all things data, have strong problem-solving and analytical skills, are tech savvy and have a solid understanding of software development.   In this role you will be helping to grow the Rackspace data practice in India and Southeast Asia.  You will be the expert in the region and support sales, pre-sales and delivery of our data projects on AWS.   As the local expert you’ll be involved in presenting to customers and at events as well as promoting our capabilities to AWS.  As the AWS data team grows there is opportunity to become a mentor and leader for the AWS Data practice and help shape the data practice.  More generally, Data Architects are the cornerstone of our delivery success, overseeing our most strategic accounts. They are empowered to make key delivery decisions and work closely with technical resources as well as our Engagement/Project Managers to ensure our customers experience successful outcomes.    The Data Architect needs to understand client's business and technology requirements within their domain, identify gaps, areas of opportunity, and design future state improvements as well as providing pre-sales support for engagements.<h3>Data Specialisation:</h3><ul><ul><li> Lead, define and implement end-to-end modern data platforms in support of analytics and AI use cases </li><li>Collaborate with enterprise architects, data architects, ETL developers &amp; engineers, data scientists, and information designers to lead identification and definition of required data structures, formats, pipelines, metadata, and workload orchestration capabilities </li><li>Address aspects such as data privacy &amp; security, data ingestion &amp; processing, data storage &amp; compute, analytical &amp; operational consumption, data modeling, data virtualization, self-service data preparation &amp; analytics, AI enablement, and API integrations </li></ul></ul><h3>Key Requirements</h3><ul><ul><li>5+ years experience leading engagements from design to implementation of creative data solutions leveraging the latest in Big Data frameworks, supporting on-premise, cloud and hybrid architectures to enable use cases in analytics and AI </li><li>5+ years experience architecting solutions for optimal extraction, transformation and loading of data from a wide variety of traditional and non-traditional sources such as structured, unstructured, and semi-structured using SQL, NoSQL and data pipelines for real-time, streaming, batch and on-demand workloads </li><li>3+ years experience with analytics/data management strategy formulation, architectural blueprinting, business case development and effort estimation of disruptor based analytics </li><li>3+ years working in the cloud or multi-server complex environments.  Experience with at least one hyper scaler a requirement. </li><li>Ability to simplify complex technical concepts into an easy-to-understand non-technical language in order to facilitate, communicate and interact with executives and business stakeholders </li><li>Experience with Agile development methods in data-oriented projects </li><li>Ability to deal with ambiguity by making the appropriate decisions considering the relative costs and benefits of potential actions.  </li><li>Strong SQL, Database, Data Modeling, Data Warehousing and Development skills </li><li>Strong programming / scripting experience using various languages such as Java, .NET, Python, Scala, Javascript, etc. </li><li>Experience in Cloud Big Data &amp; Analytics Services on the cloud (e.g. AWS: S3, Redshift, Athena, EMR, Glue, Quicksight, etc.) </li><li>Experience with Dashboarding and Reporting Tools used in the Industry (Tableau, Qlik, etc.) </li><li>Experience with industry ETL tools (Informatica, Talend, SSIS, etc.) </li><li>Have strong people management skills: leading teams, training, onboarding, offboarding, etc. </li><li>Certifications in architecture, data engineering and development from AWS (Preferred) /Azure/GCP</li><li>Experience with implementation of data security, encryption, PII/PSI legislation, identity and access management across sources and environments </li><li>Knowledge of software configuration management environments and tools such as JIRA, Git, Jenkins, TFS, Shell, powershell, Bitbucket</li></ul></ul><h3>Pre-Sales Engagement &amp; Commercial Expertise</h3><ul><ul><li>Directly collaborate with the sales team to formulate and execute a sales strategy to facilitate the adoption of data technologies and help build offerings </li><li>Lead the professional services elements of relevant data proposals and RFP/RFI responses, including scope, effort,pricing models and SOW development.  </li><li>Lead commercial negotiations for data SoWs, initially all SOWs and as the practice grows then focus on larger SOWs(e.g. $100k - $400k). </li><li>Lead / contribute to partner selection and onboarding for relevant opportunities</li></ul></ul><h3>About Rackspace Technology</h3><ul><ul><li>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future</li>More on Rackspace Technology<li>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.</li></ul></ul>

Data Architect (AWS) - Sydney

Rackspace Technology is a leading provider of expertise and managed services across all the major public and private cloud technologies. We’ve evolved Fanatical Support to encompass the entire customer journey — providing Fanatical Experience™ from first consultation to daily operations. Our passionate experts combine the power of proactive, always-on service and expertise with best-in-class tools and automation to deliver technology when and how our customers need it.Technical Service Delivery Managers are responsible for taking ownership of the relationship held with each of their customers and to serve as an interface between the customer and the Rackspace managed services delivery teams.  They ensure that their customers technical, administration and specialist operational needs are met. Additionally, they are expected to maximize the strength of the customer relationship by building a solid rapport with the client -identifying and taking advantage of sales, networking and PR opportunities and managing difficult situations to ensure that Rackspace’s reputation for Fanatical Support is upheld.  Technical Service Delivery Managers maintain direct contact with customers before and/or after the sale. They support the sales team by developing and maintaining positive customer relations with clients, which can substantially affect service and/or product revenue. Focus of work may be in pre-sale/post-sales or both. German language skills (C1/C2 or native) are highly advantageous.<h3>Key Responsibilities </h3><ul><ul><li>Building strong partnership relationships with customers.</li><li>Maintain oversight of Incidents, Changes and Service Requests, co-ordinate Rackspace managed services/Customer teams to deliver within service SLAs.</li><li>Perform regular incident reviews, proactively tune alarm thresholds and drive automation initiatives to minimise manual intervention.</li><li>Manage data protection and patching activities, and report on success and failure.</li><li>Implement capacity and performance management strategies, forecast growth and where appropriate scale in advance of requirements to avoid service issues.</li><li>Document, implement and regularly test BCP and Data Recovery procedures.</li><li>Review service failures and produce incident reports when required.</li><li>Work with the customer and assigned delivery engineers to manage DevOps and Cloud engineering services using agile project methodologies. </li><li>Host regular backlog planning, retrospective workshops and forecast accurate delivery schedules with customer product teams.</li><li>Schedule customer maintenance and ensure appropriate quality checks have been completed.</li><li>Identify deprecated cloud services and plan to decommission or replace services before end of service date.</li><li>Ensure appropriate documentation is in place for specific service requirements.</li><li>Organize and chair quarterly service review meetings. </li><li>Calculate, review and report on service SLAs, SLOs and other contractual commitments.</li><li>Manage and maintain and issues and risks log, and regularly review with your leadership.</li><li>Manage assigned contracts to budget, demonstrate accurate forward resource forecasting, identify and delivery year on year margin improvement throughout contract term.</li><li>Where required forward plan and manage shift rotas and ensure sufficient coverage to provide service needs. Make allowances for holidays and sickness and growth in staff planning.</li><li>Responsible for adhering to company security policies and procedure as directed. </li></ul></ul><h3>General Responsibilities</h3><ul><ul><li>Identify and assist with coaching and development for team members.</li><li>Seek opportunities to drive change and development of products, the team, and processes. </li><li>Shows business acumen, understands financial terminology and can demonstrate adapting style and approach to different business contacts.</li><li>Strive towards a world class target of 80% for the Net Promoter Score.</li><li>Ensure high End of Ticket Ratings through world class Service Delivery Management.</li><li>Contribute to install base growth by identifying new business / upgrade opportunities.</li><li>Accurately forecast churn and engage managers / business development consultants to avoid defection. </li></ul></ul><h3>Skills &amp; Experience</h3><ul><ul><li>Tenacious problem solver, will own issues until full resolution.</li><li>Experience in operating ITIL based IT support services, using Incident, Change, Problem management.</li><li>Experience of operating IaaS, PaaS &amp; SaaS services is at least one public cloud provider.</li><li>Experience of public cloud optimisation and cost management tooling.</li><li>Excellent communication skills, both written and verbal with great attention to detail.</li><li>Strong rapport and relationship building skills with both internal departments and external customers.</li><li>Good organizational, time management and prioritization skills.</li><li>Able to take a creative approach to situations and problem solving.</li><li>A minimum of three years experience in a technical role.</li><li>Intermediate level experience of Project Management.</li><li>Knowledge of agile project approaches such as Sprint/Scrum and Kanban.</li><li>Due to 24x7x365 operation, must be willing to be available for occasional out of hours work.</li></ul></ul>#LI-LP2#LI-Remote

Poland

Technical Service Delivery Manager

Role Description●   Support  and advise on management of information security and associated controls;●   Support and advise on management of risk and provide a transparent view of risk posture to stakeholders;●   Support and advise on compliance with relevant control standards, regulation and audit requirements;●   Support the oversight and monitoring of risk in line with the ISMS;●   Collaborates with security and audit teams to ensure controls are operating in line with policies. Key TasksAs part of the Governance, Risk and Compliance Team within ION Markets, the resource will deal with the following activities:●   Document  and monitor risk and control environment to identify existing and emerging risks and issues;●   Evaluate  and document issues related to changes in the risk environment and risk  priorities;●    Identify and aggregate thematic risk related to findings and trends, e.g. regulatory preparedness, thematic concerns;●   Engage Internal Audit to discuss risk posture and audit inputs; Required Skills, Qualifications, and Experience Knowledge of: ●   Working within the technical financial services industry, or other highly regulated industries●    Information security management, governance, and compliance principles, practices, laws, rules and regulations,●    Information technology systems and processes, network infrastructure, data architecture, data processes and protocols;●    Cyber and cloud security standard frameworks●   Information systems auditing, monitoring, controlling, and assessment process;●   Incident response management●   Risk assessment and management methodology Skills in:●    Developing and implementing enterprise governance, risk, and compliance strategy and solutions;●    Researching and understanding security information related to internal and external organizations using online and other sources;●   Management of technology vulnerability and threat information;●   Security project management and planning;●   Risk management, information security and audit management lifecycles Ability to:●   Effectively communicate technical issues to diverse audiences, both in writing and verbally;●   Evaluate and update and/or revise programme materials;●    Handle sensitive and confidential matters, situations, and data;●   Understand and follow broad and complex instructions; Preferred Certifications:At least one of the below●   CISM;●   CISA;●   CRISC;●   CISSP.About Us:We’re a diverse group of visionary innovators who provide trading and workflow automation software, data, and business insights to corporations, central banks, financial institutions, and governments. We are a truly global company; we employ 13,000+ people at 60+ offices and serve 4,800+ customers worldwide. Important notes:According to the Italian Law (<a href="http://l.68/99" rel="noopener noreferrer nofollow ugc" target="_blank">L.68/99</a>) please note that candidates from the disability list will be given priority. Due to the high volume of applications, only those candidates that meet the required criteria for selection will be contacted. Please do not apply if you don’t currently have the legal right to work in Italy, or if that right is just about to expire, or if that right has restrictions imposed which would prevent you from undertaking a full-time employment contract.

Pisa

Junior Cyber Security Analyst

Job Title: Senior Datadog Developer Exp Level - 8-12yrsJob Description SummaryNew Product offering using Datadog as source for customers monitoring and alerting, specialist in Datadog to complete integration with Rackspace systems, configuration and management.Location: 100% RemoteAt Rackspace Technology, we are experts in multi-cloud solutions. Our deep technical expertise with leading technologies and multi-cloud environments—spanning applications, data, and security—enables businesses to grow, increase efficiency, and drive innovation. We don’t just solve workload problems; we create competitive advantages by empowering you to work faster, smarter, and stay ahead of the curve.Responsibilities:·       Be a key member of the Managed Public Cloud software development team, collaborating globally.·       Work on a variety of projects including cloud integrated services, customer interaction platforms, and backend business systems.·       Collaborate with Product teams to assess functional requirements for new offerings, analyze technical feasibility, and coordinate task assignments with agility to deliver innovative software.·       Proven ability to architect production ready software with minimal direction, prioritizing system observability.·       Strong background in agile development and project planning, including TDD and code reviews.·       Establish and adhere to coding and process best practices, including conducting code reviews.·       Regularly contribute to engineering standards and best practices, motivating the team to deliver their best work.·       Lead research, proof of concept, and prototype efforts within the project team.·       Gain support for complex architectures and negotiate solution/architectural tradeoffs.·       Write and review design documents and actively participate in project discussions.·       Work within a DevOps culture, including participating in on call rotations and maintenance schedules.Required Knowledge/Skills/Abilities:·       In depth knowledge of Datadog features such as dashboards, monitors, log management, and alerting.·       Expertise in setting up and configuring Datadog agents across various environments (e.g., AWS, Azure, GCP, on-premise).·       Experience with creating and managing custom metrics, traces, and logs.·       Ability to integrate Datadog with various services and tools (e.g., AWS CloudWatch, Kubernetes, Azure Monitor, etc).·       Experience in automating monitoring and alerting setups using Infrastructure as Code (IaC) tools like Terraform or CloudFormation.·       Proficiency in scripting languages such as Python, Bash, or PowerShell to create custom checks, scripts, and automation tools.·       Experience with developing custom Datadog integrations and plugins.·       Strong understanding of observability principles, including metrics, logging, and tracing.·       Ability to design and implement monitoring strategies that provide deep visibility into system performance and application health.·       Experience with monitoring application and infrastructure performance using Datadog.·       Skills in identifying performance bottlenecks and optimizing system performance based on Datadog insights.·       Experience in setting up and managing alerts, anomaly detection, and incident response workflows in Datadog.·       Ability to troubleshoot complex issues by analyzing metrics, logs, and traces in Datadog.·       Ability to work with cross functional teams to define monitoring requirements and implement Datadog solutions.·       Strong communication skills to convey insights and recommendations to both technical and nontechnical stakeholders.·       Knowledge of security best practices related to monitoring, such as ensuring data privacy and compliance with regulatory requirements.·       Experience with integrating Datadog into security operations, including monitoring for security threats and vulnerabilities.·       Commitment to continuously improving monitoring setups, staying updated with Datadog’s latest features and best practices.·       Ability to lead or contribute to efforts to enhance observability across the organization. ·       Excellent oral and written English communication skills. Education/Experience:·       Bachelor’s degree in a technology related field is required; a high school diploma or equivalent is required.·       9+ years of relevant work experience, with strong software engineering fundamentals gained through training, coursework, or hands on experience.·       Cloud certifications are highly desired. Join us at Rackspace Technology to push the boundaries of cloud development and be a part of our journey to create cutting edge solutions.About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Gurugram

Senior DataDog Developer

Job Posting Title - Senior Service Now Developer (R-20074)Exp Level: 8 to 12 years Job Description SummaryAt Rackspace Technology, we are experts in multi-cloud solutions. Our deep technical expertise with leading technologies and multi-cloud environments—spanning applications, data, and security—enables businesses to grow, increase efficiency, and drive innovation. We don’t just solve workload problems; we create competitive advantages by empowering you to work faster, smarter, and stay ahead of the curve.Job DescriptionResponsibilities:Be a key member of the Managed Public Cloud software development team, collaborating globally.Work on a variety of projects including cloud integrated services, customer interaction platforms, and backend business systems.Collaborate with Product teams to assess functional requirements for new offerings, analyze technical feasibility, and coordinate task assignments with agility to deliver innovative software.Proven ability to architect production ready software with minimal direction, prioritizing system observability.Strong background in agile development and project planning, including TDD and code reviews.Establish and adhere to coding and process best practices, including conducting code reviews.Regularly contribute to engineering standards and best practices, motivating the team to deliver their best work.Lead research, proof of concept, and prototype efforts within the project team.Gain support for complex architectures and negotiate solution/architectural tradeoffs.Write and review design documents and actively participate in project discussions.Work within a DevOps culture, including participating in on call rotations and maintenance schedules. Required Knowledge/Skills/Abilities:Deep understanding of the ServiceNow platform, including core modules like IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM), and other specialized modules. Hands-on experience with ServiceNow development, including creating and customizing forms, workflows, and user interfaces.Proficiency in ServiceNow’s scripting languages, primarily JavaScript, GlideScript, and familiarity with ServiceNow’s API.Experience in developing and customizing ServiceNow applications using client scripts, business rules, UI policies, UI actions, and script includes.Experience integrating ServiceNow with external systems using REST/SOAP web services, LDAP, JDBC, and other integration methods.Ability to work with ServiceNow Integration Hub and build complex workflows that connect ServiceNow with other platforms.Strong understanding of ITIL and experience automating ITIL processes within ServiceNow.Expertise in setting up and configuring Service Now connections across various environments (e.g., AWS, Azure, GCP, on-premise).Experience designing and implementing automated workflows, including approvals, notifications, and escalations.Ability to develop custom applications within the ServiceNow platform, including custom tables, UI pages, and widgets.Experience with ServiceNow’s App Engine and the ability to create scalable and maintainable applications.Experience with developing and customizing the ServiceNow Service Portal, including creating custom widgets, pages, and themes.Proficiency in HTML, CSS, and React (or other JavaScript frameworks) for front-end development.Strong knowledge of Configuration Management Database (CMDB) and experience managing and configuring CMDB within ServiceNow.Experience with Discovery and Service Mapping to maintain accurate and up-to-date data within the CMDB.Experience with ServiceNow administration tasks such as user and group management, roles, ACLs, and data imports.Ability to manage updates and patches, perform instance cloning, and manage instance upgrades.Strong problem-solving skills with the ability to troubleshoot complex issues within the ServiceNow platform.Experience in performance optimization and tuning of ServiceNow instances.Ability to work with stakeholders to gather requirements and translate them into technical solutions.Strong communication skills to effectively collaborate with business users, IT teams, and other stakeholders.Knowledge of ServiceNow’s security features, including role-based access control (RBAC), encryption, and data security best practices.Experience ensuring compliance with organizational security policies and industry regulations within the ServiceNow environment.Commitment to staying current with the latest ServiceNow features and best practices.Ability to identify and implement improvements to existing ServiceNow processes and configurations.Education/Experience:Bachelor’s degree in a technology related field is required; a high school diploma or equivalent is required.9+ years of relevant work experience, with strong software engineering fundamentals gained through training, coursework, or hands on experience.ServiceNow certifications, such as Certified System Administrator (CSA), Certified Application Developer (CAD), or Certified Implementation Specialist (CIS) for specific modules, are often required or highly desirable.Cloud certifications are highly desired.Join us at Rackspace Technology to push the boundaries of cloud development and be a part of our journey to create cutting edge solutions.About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Sr Service Now Developer III-IN (R-20074)

• Strong knowledge of Cloud Platform Products such as AWS, Azure, GCP, or Openstack • Strong skills in at least one of the following languages: <a href="http://Node.js" rel="noopener noreferrer nofollow ugc" target="_blank">Node.js</a>, Python, PHP, Ruby, and Java • Strong skills with git and git workflows • Strong skills in leveraging CI and CD tools to automate testing and deployment • Broad knowledge of the following with deep knowledge of some: PHP, Python, Ruby, Javascript, Memcached, LAMP, nginx, <a href="http://node.js" rel="noopener noreferrer nofollow ugc" target="_blank">node.js</a>, nosql, Varnish • Proficient web programming and scripting ability Proficient knowledge of designing, building, implementing, analyzing, and troubleshooting distributed, highly available systems • Proficient automation skills with at least one configuration management system such as Chef, Puppet, Ansible, Salt, or other such tools • Proficient knowledge of software development methodologies including code profiling, regression testing, and continuous integration • Proficient knowledge of Project Management methodologies • Proficient understanding of services and protocols, configuration, management, and troubleshooting of hosting environments, including web servers, databases, caching, and database services

Cloud Engineer III - IN : Night Shift

Software Engineers Role Description: Engineers will work in a newly formed squad - with a diverse skillset - and the purpose of modernising / automating existing manual processes. The end goal is to support devsecops strategy and squads of engineers to run and operate their product or services with no overhead, less friction and modern engineering practices. Must have skills : Developing 3-tier application both on-premises and on cloud covering: Frontend: React and Redux (preferred) or Angular. Backend: .Net Core (preferred), C#. Database: SQL and NoSQL experience (both admin and usage). Microservices design and implementation of highly scalable APIs. Scripting/programming languages (i.e., C# , JavaScript, TypeScript, Go, Python). CI/CD tools (i.e. GitHub Actions, TeamCity or Octopus). Cloud Solution Architecture / Development / Security /  IaaC  (AWS + Azure) Infrastructure as Code (Terraform or CloudFormation).Good to Have Experience : Automated Quality Engineering and Testing (Unit Testing, Regression Testing). Solution and System Design. Application Security. Observability. Code quality control through peer programming, code review and automated pipeline release management. Configuration Management. Containerisation

Software Engineer / Full Stack Engineer- Sydney

Rackspace Technology is a global leading end-to-end hybrid, multicloud, and AI solutions company. We design, build, and operate our customers’ cloud environments across all major technology platforms, irrespective of technology stack or deployment model. Innovation is at our core and we have a track record of notable industry ‘firsts’. We were among the first to put customers into data centers, to manage hosting, and to host private cloud on virtual machines. We partnered with NASA to launch OpenStack public cloud. We continue to innovate and evolve and were one of the first companies to take customers on a multi-cloud journey enabled by our deep partnerships with the leading global hyperscalers. We are also at the forefront of AI with our launch of Foundry for AI by Rackspace (FAIR™) which helps organizations accelerate the adoption of responsible AI through three services offerings: Ideate, Incubate and Industrialize. Our Rackers are some of the brightest minds in the industry and known for putting the customer first. We value collaboration, innovation and excellence, and are looking for talented people to join our team.<h3>Job Description </h3><ul><ul><li>Responsible for large size tradeshows from kiosk booth space up to 30X30+ booth space. </li><li>Research trade shows, conferences and industry events to ensure we are attending the most strategic events to enhance Rackspace ROI. </li><li>Manages event logistics including but not limited to: researching venues, booking events dates, booking room blocks, meeting space, client dinners, registering Rackers and guests, manages guest lists, etc. </li><li>Researches promotional opportunities, vendors and marketing materials to develop ideas and implement promotions. </li><li>Responsible for adhering to company security policies and procedure as directed. </li><li>Acts as a consultant to departments in planning and executing smaller events and meetings, dinners, happy hours, sales events. </li><li>Guides on general seminar schedules and locales to managers and field sales to assist with </li><li>finalizing a general plan to ensure complete marketplace coverage. </li><li>Responsible for developing, training, on-boarding and mentoring new hires. </li><li>Manages and oversees all logistics and execution for company’s involvement with event including </li><li>designing booths and materials, working with show management, labor unions, city permits, </li><li>exhibit management company, A/V arrangements, etc. </li><li>Operates under general supervision with latitude for independent decision making.</li><li>#LI-CS1</li></ul></ul>

United Kingdom

London

Event Planner III - UK

Rackspace Technology is a leading provider of expertise and managed services across all the major public and private cloud technologies. We’ve evolved Fanatical Support to encompass the entire customer journey — providing Fanatical Experience™ from first consultation to daily operations. Our passionate experts combine the power of proactive, always-on service and expertise with best-in-class tools and automation to deliver technology when and how our customers need it.  Our EMEA Public Cloud Security team is looking for a UK based Security Architect to support its ‘Cloud Security Service’. This role is particularly well-suited to a self-starting, experienced and motivated Architect, who has a proven track record in the security consulting field.  As a Cloud Security Architect, you will be engaging with customers and the wider Rackspace organization to advise, develop and deliver innovative security solutions leveraging a wide range of public cloud services. The primary focus will be on helping customers to assess their cloud security posture and to ensure any subsequent cloud design and build is appropriately secured. <h3>Key Accountabilities </h3><ul><ul><li>As part of a small, but fast-growing team, you will be the Subject Matter Expert (SME) to advise and guide customers on their cloud security journey and establish a long-term trusted advisor role </li><li>Engaging with customers to help assess their cloud security posture and to ensure any subsequent cloud design and build is appropriately secured. This may be applicable to a customer’s single cloud, or multi-cloud environment, or when a customer wishes to move its environment from on-premise to the cloud </li><li>Provide guidance to customers on their cloud security roadmap and assist on defining the right-size cloud security controls   </li><li>Liaise closely with the customer’s architects and engineers and advise, design and deliver innovative cloud security Proof of Concepts </li><li>Evolve existing Rackspace security services, as well as implement new ones, under the ‘Cloud Security Service’ banner. </li><li>Establish best-practices for the consultancy resulting in standardized engagement models and repeatable ways-of-working </li><li>Mentor and train other security architects within the wider Rackspace Security Solutions Architecture community on modern multi-cloud security domains and topics </li><li>Evangelize the security cloud-native paradigm through the delivery of blogs, customer presentations and public speaking engagements </li><li>Deliver high-quality work to customers as part of consulting engagements that can be delivered through workshops, presentations or security solutions architecture designs </li><li>Actively identify opportunities for new engagements </li><li>Contribute to RFI/RFP requests </li></ul></ul><h3>Skills &amp; Experience </h3><ul><ul><li>The ideal candidate has a proven track record in designing and delivering innovative technology security solutions built on the cloud. </li><li>As a Senior Security Architect, the person should have the ability to act as a thought-leader. The right candidate can concisely and articulately present to both technical and non-technical audiences. </li><li>Experience of designing secure platforms on any one or more of the major hyper-scalers, AWS, Azure or GCP.  </li><li>Demonstrable experience in designing secure cloud-native systems and/or rebuilding an existing system on the cloud with a suitable security posture. </li><li>Demonstrable experience in the relevant legislation, industry regulations and industry standards such as ISR, EU GDPR, HIPAA, ISO27001, ISO 22301, ISO/IEC 20000-1, ISO 22301, NCEMA, NIST CSF, PCI DSS, Cloud Security Alliance CCM, CIS, OWASP and Cyber Essentials etc. </li><li>In-depth knowledge of the Well-architected frameworks and best practices of the major cloud providers </li><li>Must have the ability to lead engagements, either directly or as part of a larger programme of work and take ownership for the successful delivery of customer value within budget, time and scope. </li><li>Acting as a thought-leader, the right candidate is able to concisely and articulately present to both technical and non-technical audiences. </li><li>You have built specialist and demonstrable cloud security architectural knowledge in the following areas; Account governance, Identity and Access Management (IAM), Asset management and data protection, Infrastructure and platform security, Application security including threat modelling and secure CI/CD, Change management practice and detection capabilities, Boundary defence, Cloud Logging and Monitoring, Continues vulnerability and patch management systems, Incident response and threat mitigation, Cloud backup/recovery and disaster recovery (DR) </li><li>Client-facing consultancy experience within large enterprises, but happy to deliver to SMBs </li><li>You have an articulate opinion on the advantages of using public cloud platforms in a secure manner from a business perspective </li><li>You can identify and plan to resolve the challenges, both technical and organizational, facing organizations who are moving their applications to the cloud </li><li>Excellent communication and stakeholder management skills are required </li><li>Certified as CISSP, CCSP and CISM is an advantage </li><li>As the team services customers across EMEA you may be required to travel. You will align to the needs of the customer; therefore, some engagements can be performed remotely whereas others may require you to be on-site. </li></ul></ul>#LI-LP2#LI-Remote

Cloud Security Architect

About Us: We’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world. Over 2,000 of the world’s leading corporations, including 50% of the Fortune 500 and 30% of the world’s central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk. Over 800 of the world’s leading banks and broker-dealers use our electronic trading platforms to operate the world’s financial market infrastructure. We are changing the way global capital markets work. Our machine and human-driven analysis bring together an unmatched range of editorial and data to help you drive better decisions.  ION is a rapidly expanding and dynamic group with 11,000 employees and offices in more than 40 cities around the globe. Our ever-expanding global footprint, cutting edge products, and over 40,000 customers worldwide provide an unparalleled career experience for those who share our vision.  We are looking for a skilled Cloud Network Engineer with extensive experience in Azure networking and network security to join our dynamic team and help us build and maintain our product and cloud infrastructure. <h3>Key Responsibilities :</h3><ul><ul><li>Gaining a good understanding of the M&amp;A deals criteria to analyse and determine whether specific transactions meet the database inclusion criteria</li><li>Financial transactions that the research analyst will cover include global mergers and acquisitions (M&amp;A), Private Equity/Sponsor deals etc.</li><li>The research analyst will work on advisory claims to identify the missing deals in the database and credit the advisors and their deal teams correctly as per their role resulting in successful publication of the advisory rankings.</li><li>The research analyst will be responsible for mining, synthesizing and analysing financial information, and publishing deal reports on various financial transactions, using publicly available information through various websites, annual reports, and databases.</li><li>Maintaining and expanding the historical M&amp;A database to ensure completeness and provides a consistent high standard of data and analysis</li><li>Working on zero defect and quality checks to ensure database quality is maintained.</li><li>Cooperation with the seniors and manager while working on projects. Adhering to daily MIS systems to keep management updated with the current status of the project. </li></ul></ul><h3>Required Skills, Experience and Education : </h3><ul><ul><li>In-depth understanding of M&amp;A research</li><li>Detail-oriented and diligent</li><li>Ability to interpret data and aid in arriving at the key findings</li><li>Strong analytical and problem-solving skills</li><li>Ability to work in a fast-paced environment.</li><li>Ability to work independently and as part of a team</li><li>Decision making and judgment</li></ul></ul><h3>Preferred Qualifications</h3><ul><ul><li>MBA/Postgraduate with specialization in Finance</li></ul></ul>

Mumbai

ION A Platform - M&amp;A Analyst

Acronis

Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for an Executive Assistant to the Chief Development Officer to join our mission in creating a #CyberFit future.
As the Cloud Partner Account Manager you will bring experience in Account Management and have a passion for Data Protection and Cyber Security. You will work as part of the Inside Sales Channel Management organization and aligned with a portfolio of service providers utilizing Acronis Cyber Protect Cloud. Your main goals as the Cloud PSM will be to drive drive Annual Recurrent Revenue growth through account planning with dedicated partners, increase adoption of new services, retain a partner and create a best in class partner experience which is the key differentiator of Acronis.
WHAT YOU'LL DO
<ul>
<li>Drive quarter over quarter cloud revenue growth working through assigned partners</li>
<li>Make a territory analysis and planning for dedicated geographies to identify top potential partners</li>
<li>Perform account planning with all managed partners with level of certain details depending on partner’s engagement, loyalty and responsiveness</li>
<li>Train new and existing partners with existing and new products</li>
<li>Guide every partner through onboarding and enablement stage equipping with all needed knowledge, resources and tools</li>
<li>Motivate and enable partners to sell Acronis services to existing customer base of the partner, attract new customers to partner and help to retain existing customer to partner</li>
<li>Drive partner’s satisfaction and acting as a trusted advisor and single point of contact throughout the entire partner lifecycle</li>
<li>Drive successful upsell/cross sell initiatives with partner to increase new services attach rate</li>
<li>Put maximum efforts to avoid churn and retain a partner</li>
<li>Engage and orchestrate all needed internal resources to help dedicated partners’ growth</li>
<li>Profile every managed partner on vendors and tools they sell/use putting all information into Partner Passport. Every CSP Passport should have not less than 80% fields filled out</li>
<li>Know partner’s lifecycle management and be able to lead a partner along it through a set of regular activities focused on educating, evangelizing, making committed</li>
<li>Maintain a regularity/frequency of contact with every partner depending on priority</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS) 
<ul>
<li>Minimum 3 years of sales and marketing experience in the software industry on similar positions such as channel sales, partner account management or channel development—experience in equivalent role highly desired</li>
<li>In-depth channel and field sales knowledge with understanding of the cloud market business model</li>
<li>Strong presentational, communication and interpersonal skills with the ability to clearly articulate product’s different features and answer all customer questions</li>
<li>Self-motivated with a high level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high-level of accuracy</li>
<li>Team-player with a positive attitude who thrives in a global environment, eager to do more and help out, views challenging situations as opportunities</li>
<li>Comfortable with ambiguity and willingness to adapt to changes in responsibilities and strategies</li>
<li>Highly persistent in follow-up conversations, negotiations and closing sales skills</li>
<li>Strong presentational, communication, interpersonal, planning and time management skills</li>
<li>Fluent English and Spanish language</li>
<li>Passion and commitment to succeed by working hard and never giving up</li>
</ul>
WHO WE ARE
Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments. 
A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses. 
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact. 
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances. 
WE OFFER
<ul>
<li>Attractive remuneration</li>
<li>Public Transport Support</li>
<li>Multisport card</li>
<li>Additional Health &amp; Dental insurance</li>
<li>Annual paid leave of 25 working days</li>
<li>Free fresh fruits in the office</li>
<li>Free drinks (Coffee/Tea/Water)</li>
<li>Free parking slot</li>
<li>Tickets for conferences and seminars</li>
<li>Challenging atmosphere and interesting projects</li>
<li>Future career development in a multinational company</li>
<li>Offsite events and parties</li>
</ul>

#LI-RK1

Sofia

Cloud Partner Account Manager with Italian (CyberSecurity Experience)

Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for an Executive Assistant to the Chief Development Officer to join our mission in creating a #CyberFit future.
As the Cloud Partner Account Manager you will bring experience in Account Management and have a passion for Data Protection and Cyber Security. You will work as part of the Inside Sales Channel Management organization and aligned with a portfolio of service providers utilizing Acronis Cyber Protect Cloud. Your main goals as the Cloud PSM will be to drive drive Annual Recurrent Revenue growth through account planning with dedicated partners, increase adoption of new services, retain a partner and create a best in class partner experience which is the key differentiator of Acronis.
WHAT YOU'LL DO
<ul>
<li>Drive quarter over quarter cloud revenue growth working through assigned partners</li>
<li>Make a territory analysis and planning for dedicated geographies to identify top potential partners</li>
<li>Perform account planning with all managed partners with level of certain details depending on partner’s engagement, loyalty and responsiveness</li>
<li>Train new and existing partners with existing and new products</li>
<li>Guide every partner through onboarding and enablement stage equipping with all needed knowledge, resources and tools</li>
<li>Motivate and enable partners to sell Acronis services to existing customer base of the partner, attract new customers to partner and help to retain existing customer to partner</li>
<li>Drive partner’s satisfaction and acting as a trusted advisor and single point of contact throughout the entire partner lifecycle</li>
<li>Drive successful upsell/cross sell initiatives with partner to increase new services attach rate</li>
<li>Put maximum efforts to avoid churn and retain a partner</li>
<li>Engage and orchestrate all needed internal resources to help dedicated partners’ growth</li>
<li>Profile every managed partner on vendors and tools they sell/use putting all information into Partner Passport. Every CSP Passport should have not less than 80% fields filled out</li>
<li>Know partner’s lifecycle management and be able to lead a partner along it through a set of regular activities focused on educating, evangelizing, making committed</li>
<li>Maintain a regularity/frequency of contact with every partner depending on priority</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS) 
<ul>
<li>Minimum 3 years of sales and marketing experience in the software industry on similar positions such as channel sales, partner account management or channel development—experience in equivalent role highly desired</li>
<li>In-depth channel and field sales knowledge with understanding of the cloud market business model</li>
<li>Strong presentational, communication and interpersonal skills with the ability to clearly articulate product’s different features and answer all customer questions</li>
<li>Self-motivated with a high level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high-level of accuracy</li>
<li>Team-player with a positive attitude who thrives in a global environment, eager to do more and help out, views challenging situations as opportunities</li>
<li>Comfortable with ambiguity and willingness to adapt to changes in responsibilities and strategies</li>
<li>Highly persistent in follow-up conversations, negotiations and closing sales skills</li>
<li>Strong presentational, communication, interpersonal, planning and time management skills</li>
<li>Fluent English and Spanish language</li>
<li>Passion and commitment to succeed by working hard and never giving up</li>
</ul>
WHO WE ARE
Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments. 
A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses. 
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact. 
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances. 

#LI-RK1

Milan

Cloud Partner Account Manager with Italian (Iscritto alle liste delle categorie protette L. 68/99)

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