Rackspace

<b>Job Summary:</b> Rackspace is seeking a highly skilled and experienced Lead Cloud Engineer. We’re currently migrating a new customer up into a multicloud environment.  This is truly a greenfield project where you’ll be the technical expert in cloud Infrastructure Support, overseeing various aspects of network architecture, information security, IT system Administration and Tools, and DevOps processes.  <b>Work Location: </b>USRemote<h3>Key Responsibilities: </h3><ul><ul><li>Play a crucial role in overseeing and coordinating the technical, peripheral, and management aspects of our cloud infrastructure and DevOps requirements. </li><li>Identify and address product bugs, deficiencies, and performance bottlenecks.</li><li>Work with customers engineering teams on a wide variety of projects.</li><li>Implement automation/DevOps best practices for CI/CD, IaC, Containerization, etc.</li><li>Perform Linux/Windows administration, automated deployments, scripting (Bash/PowerShell/Python).</li><li>Collaborate with fellow Rackers and customer key stakeholders to deliver projects, such as implementing Cloud-based technical architectures, executing migrations, and optimizing applications that enable business objectives.</li><li>Serve as a technical advisor and perform troubleshooting to resolve technical challenges for customers.</li></ul></ul><h3>Qualifications: </h3><ul><ul><li>Bachelor’s degree in information technology or a related field required, master’s degree preferred. Additional experience may substitute for the degree requirement at a rate of 3 years of experience for 1 year of education.</li><li>AWS Solutions Architect certification is preferred. </li><li>7+ years of combined technical support experience </li><li>Expert level knowledge of AWS and Azure. </li><li>Familiarity with GCP. </li><li>Experience working in a project environment, in a supplier, vendor or consultant capacity. </li><li>Experience with cloud migrations from onprem -&gt; cloud.</li><li>Administration experience with both Windows and Linux Servers. </li><li>Experienced with cloud monitoring tools such as service now. </li><li>Experienced with DevOps, CI/CD deployments, and Kubernetes. </li><b>Discover your inner Racker: </b><a href="https://rackspace.jobs/culture/" rel="noopener noreferrer nofollow ugc" target="_blank">Racker Life</a><b>Information on benefits is offered here:</b>  <a href="https://rackspace.jobs/benefits/" rel="noopener noreferrer nofollow ugc" target="_blank">benefits</a> </ul></ul>The following information is required by pay transparency legislation in the following states: CA, CO, HI, NY, and WA. This information applies only to individuals working in these states.  ·       The anticipated starting pay range for Colorado is: $116,100 - $170-280.·       The anticipated starting pay range for the states of Hawaii and New York (not including NYC) is: $123,600 - $181,280.·       The anticipated starting pay range for California, New York City and Washington is: $135,300 - $198,440. Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. #LI-MF1 <b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

United States

Lead Cloud Engineer

<b>About Rackspace Cyber Defence</b>Rackspace Cyber Defence is our next generation cyber defence and security operations capability that builds on 20+ years of securing customer environments to deliver proactive, risk-based, threat-informed and intelligence driven security services. <b>Our purpose</b> is to enable our customers to defend against the evolving threat landscape across on-premises, private cloud, public cloud and multi-cloud workloads.<b>Our goal</b> is to go beyond traditional security controls to deliver cloud-native, DevOps-centric and fully integrated 24x7x365 cyber defence capabilities that deliver a <b>proactive</b>, <b>threat-informed</b>, <b>risk-based</b>, <b>intelligence-driven</b> approach to detecting and responding to threats.<b>Our mission</b> is to help our customers:·        Proactively detect and respond to cyber-attacks – 24x7x365.·        Defend against new and emerging risks that impact their business.·        Reduce their attack surface across private cloud, hybrid cloud, public cloud, and multi-cloud environments.·        Reduce their exposure to risks that impact their identity and brand.·        Develop operational resilience.·        Maintain compliance with legal, regulatory and compliance obligations. <b>What we’re looking for</b>To support our continued success and deliver a Fanatical Experience™ to our customers, Rackspace Cyber Defence is looking for an Indian based Security Engineer, with a specialism in Network Security to support Rackspace’s strategic customers. This role is particularly well-suited to a self-starting, experienced and motivated Sr. Security Engineer, who has a proven record of accomplishment in the design, delivery, management, operation and continuous improvement of enterprise-level cloud security platforms or delivering managed security services to customers. The primary focus will be on the design, implementation, management, operation and continuous improvement of cloud-native security across customer Microsoft Azure, AWS and/or Google Cloud Platform (GCP) environment. You will also be required to liaise closely with the customer’s key stakeholders, which may include incident response and disaster recovery teams as well as information security. <b>Key Accountabilities</b>Ensure the Customer’s operational and production environment remains healthy and secure at all the times.Assist with customer onboarding – customer onboarding, policy configuration, platform configuration and service transition to security      operations team(s).Advance platform administration, ideally through a DevOps-centric approach.Critical platform incident handling &amp; closure.As an SME, act as an L3 escalation and point of contact for SecOps Analysts during an incident response processAs an SME, act as a champion and centre of enablement by delivering training, coaching and thought leadershipDevelop and document runbooks, playbooks and knowledgebase articles that drive best practice across teams.Drive continuous improvement of Rackspace managed security services through custom development, automation and integration; in collaboration with SecOps Engineering and other Security Engineering team(s)Maintain close working relationships with relevant teams and individual key stakeholders, such as incident response and disaster      recovery teams as well as information security etc.Co-ordinate with vendor for issue resolution.Required to work flexible timings.<b>Skills &amp; Experience</b>Should have 8+ years experience in Security Engineering.Experience working in either large, enterprise environments or managed security services environments with a focus on network security.Experience of working with network security concepts and principles such as firewalls, web application firewalls, IDS/IPS, NDR, micro-segmentation – in both on-premise, cloud-native and hybrid environments Experience with network security tools such as Palo Alto and/or Fortinet.      Troubleshoot IPsec tunnel issues on Palo Alto <a href="http://firewalls.Manage" rel="noopener noreferrer nofollow ugc" target="_blank">firewalls.</a>      Manage firewall operations using <a href="http://Panorama.Upgrade" rel="noopener noreferrer nofollow ugc" target="_blank">Panorama.</a>      Upgrade devices to the latest firmware and configurations.Azure Security &amp; Infrastructure:      Hands-on experience with Azure VMs hosting Palo Alto firewalls.      Solid working knowledge of Azure Storage and overall Azure security practices.Experience of working in two (or more) of the following additional security domains:o   Microsoft-centric, cloud native security tools such as Microsoft Sentinel, Microsoft Defender for Cloud, Azure Active Directory, Azure Key Vault and Azure WAF and Azure Firewall.o   GCP (Google Cloud Platform) Security Command Centre .o   AWS (Amazon Web Services) Security Hub including AWS Guard Duty, AWS Macie, AWS Config and AWS CloudTrail .o   SIEM platforms such as Microsoft Sentinel (preferred), Google Chronicle, Splunk, QRadar, LogRhythm, Securonix etc.o   Endpoint Security and Endpoint Detection &amp; Response (EDR) tools such as Crowdstrike, Microsoft Defender for Endpoint and/or Microsoft Defender for Cloud.o   Web Application Firewall (WAF) tools such as Cloudflare, Akamai and Azure WAF.o   Data Loss Prevention (DLP) tools such as Microsoft Purview, McAfee and Symantec·        Experience of security controls, such as network access controls; identity, authentication, and access management controls (IAAM); and intrusion detection and prevention controls. ·        Knowledge of security standards (good practice) such as NIST, ISO27001, CIS (Center for Internet Security), OWASP and Cloud Controls Matrix (CCM) etc.·        Knowledge of scripting and coding with languages such as Terraform, python, javascript, golang, bash and/or powershell.·        Knowledge of DevOps practices such as CI/CD, Azure DevOps, CircleCI, GitHub Actions, Ansible and/or Jenkins.·        Computer science, engineering, or information technology related degree (although not a strict requirement)  ·        Holds one, or more, of the following certificates (or equivalent): - o   Certified Information Security Systems Professional (CISSP) o   Microsoft Certified: Azure Security Engineer Associate (AZ500) o   Microsoft Certified: Security Operations Analyst Associate (SC-200) o   CREST Practitioner Intrusion Analyst (CPIA) o   CREST Registered Intrusion Analyst (CRIA) o   CREST Certified Network Intrusion Analyst (CCNIA) o   Systems Security Certified Practitioner (SSCP) o   Certified Cloud Security Professional (CCSP) o   GIAC Certified Incident Handler (GCIH) o   GIAC Security Operations Certified (GSOC) ·        A highly self-motivated and proactive individual who wants to learn and grow and has an attention to detail.·        A great analyser, trouble-shooter and problem solver who understands security operations, programming languages and security architecture.·        Highly organised and detail oriented. Ability to prioritise, multitask and work under pressure.·        An individual who shows a willingness to go above and beyond in delighting the customer.·        A good communicator who can explain security concepts to both technical and non-technical audiences.

India

Security Engineer - Palo Alto

A Rackspace Enterprise Architect is a technical presales professional at Rackspace Technology who specializes in designing and implementing complex cloud solutions that leverage multiple Rackspace Service Lines, including Professional Services and Managed Services across Apps, Infra, Data, AI/ML, and Security, across different cloud platforms like AWS, Azure, and Google Cloud, essentially acting as a bridge between various Rackspace offerings to drive the development of comprehensive solutions for clients with diverse needs and in some cases working alongside SMEs from other service line to drive the development of the solutions.  This position will be working with diverse presales, sales, technical consultancy, project management, support and partner teams ensuring customer business needs are technically translated and delivered through your consulting engagements. Engagements will be primarily focused on migration (transition), transformation and infrastructure consolidation, but may also include automation, optimization, and lifecycle services. As an experienced technical consultant, you will be accountable for customer technical project propositioning, scoping, design and delivery. You will be accountable for the technical outcomes of your engagements. <b>Work Location: </b>US Remote<h3>Key points about a Rackspace Multi Service Line Architect: </h3><ul><ul><li><b>Broad Expertise</b>: They possess deep knowledge across multiple Rackspace service lines, allowing them to tailor solutions that combine different services to address specific client requirements.   Additionally poses and maintains a strong knowledge of at least one hyperscaler cloud platform with a strong familiarity of the others.</li><li><b>Communication and Collaboration: </b>Because MSLs work across such a broad spectrum of offerings, they often need to call on domain-specific SMEs to flesh out the details of a solution.  Concisely summarizing opportunities for these SMEs and integrating their contributions into the solution is a key requirement for Multi Service Line Solution Architects.</li><li><b>Multicloud Capability</b>: They understand how to integrate cloud services from various providers into a unified architecture, enabling clients to utilize the best features of each platform. </li><li><b>Solution Design</b>: Their primary responsibility is to design and architect customized solutions by selecting the optimal mix of Rackspace services to meet client needs, considering factors like cost, performance, and security. </li><li><b>Customer Focus</b>: They work closely with clients to understand their business goals and translate them into technical requirements, ensuring the designed solution aligns with their strategic objectives. </li><li><b>Presales Support</b>: Often, these architects play a key role in the presales phase, presenting proposed solutions to potential clients and addressing technical questions during the sales cycle. </li></ul></ul><h3>Examples of what a Rackspace Multi Service Line Architect might do: </h3><ul><ul><li>Design a hybrid cloud architecture utilizing both on-premise infrastructure and public cloud services from multiple providers, managing data flow between them. </li><li>Develop a custom application deployment strategy that leverages Rackspace's managed services for security, monitoring, and scaling. </li><li>Architect a data pipeline that combines data from various sources, utilizing Rackspace data warehousing and analytics tools to provide valuable insights.</li></ul></ul><h3>Key Responsibilities:</h3><ul><ul><li>Serves as a subject matter expert for AWS to orchestrate and lead professional services presales and delivery efforts inclusive of holistic IT migration, optimization, consolidation, and transformation solutions for FTSE 500 customers inclusive of discovery, analysis, planning and delivery.</li><li>Lead and facilitate group white- boarding sessions to articulate Rackspace solutions and professional services methodology.</li><li>Manage a broad range of activities including the coordination of several internal departments and 3rd party partners to structure realistic, innovative and cost-effective solutions to meet customer objectives and expectations in a timely manner.</li><li>Communicate with project managers, extended Rackspace teams and partners during presales and project delivery to ensure timely delivery and awareness of potential problems or risk requiring resolution or mitigation.</li></ul></ul><h3>Qualifications:</h3><ul><ul><li>10+ years of combined technical support experience and pre-sales technical support experience.</li><li>Expert level knowledge of AWS.</li><li>Experience working in a project environment, in a supplier, vendor or consultant capacity.</li><li>Ability to communicate technical info and ideas so others will understand.</li><li>Ability to make appropriate decisions considering the relative costs and benefits of potential actions.    </li><li>Ability to provide FANATICAL support by driving the value of Rackspace to both potential and existing Rackspace customers and internal sales teams alike.</li><li>Being familiar with Professional Services delivery frameworks and methodologies (e.g. Agile and Waterfall) with experience writing professional services statements of work.</li></ul></ul><h3>Education:</h3><ul><ul><li>Bachelor’s degree in information technology or a related field required, Master’s degree preferred. </li><li>Additional experience may substitute for the degree requirement at a rate of 3 years of experience for 1 year of education.</li><li>AWS Solutions Architect certification is preferred. </li></ul></ul><h3>Travel</h3><ul><ul><li>As per business requirements</li></ul></ul><h3>Sponsorship</h3><ul><ul><li>This role is not sponsorship eligible</li><li>Candidates need to be legally allowed to work in the US for any employer</li></ul></ul><b>Discover your inner Racker: </b><a href="https://rackspace.jobs/culture/" rel="noopener noreferrer nofollow ugc" target="_blank"><b>Racker Life</b></a>The following information is required by pay transparency legislation in the following states: CA, CO, HI, NY, and WA. This information applies only to individuals working in these states.  •The anticipated starting pay range for Colorado is: $ 170,000 - $ 271,900•The anticipated starting pay range for the states of Hawaii and New York (not including NYC) is: $ 186,900 - $ 299,100•The anticipated starting pay range for California, New York City and Washington is: $ 205,300 - $ 328,400 Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on <a href="https://rackspace.jobs/benefits/" rel="noopener noreferrer nofollow ugc" target="_blank">benefits</a> offered is here.#LI-MF1 #LI-Remote<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

San Antonio

Presales Enterprise Architect - Multi Service Line

<b> Job Profile Summary</b>Designs, implements and maintains custom Workday integrations using Workday Studio, Core Connectors, and other integration tools. Manages activities related to the integration of the Workday system and related applications into the organization's information systems. Serves as the lead technical resource for the Workday system to include design, changes, configuration, implementation, testing, and documentation. Consults with internal customers and key business stakeholders to confirm requirements, design alternatives, facilitate discussions, and provide final approval.<h3>Career Level Services</h3><ul><ul><li>Requires specialized depth and/or breadth of expertise in own job   discipline or field </li><li>Leads others to solve complex problems </li><li>Works independently, with guidance in only the most complex situations   </li><li>May provide functional leadership to teams or projects </li></ul></ul><h3>Critical Competencies</h3><ul><ul><li>Excellence: Exceeds expectations by consistently demonstrating   accountability, discipline, high performance, and a proven track record of   exceptional results.</li><li>Customer-driven: Prioritizes customer needs and satisfaction through   collaborative and proactive problem-solving, and an unwavering commitment to   customer success.</li><li>Expertise: Possesses deep understanding of customer needs and   continually grows and enhances skills to provide customer-focused solutions.</li><li>Agility: Quickly adapts and responds to dynamic customer needs and   expectations through innovative solutions.</li><li>Compassion: Cultivates a positive and supportive environment to   effectively work together towards a common goal, fostering trust within   Rackspace and with external stakeholders.</li></ul></ul><h3>Key Responsibilities</h3><ul><ul><li>Designs, leads and delivers HR technology Workday solutions that provide a high value for Rackers. </li><li>Leads complex global HR systems projects to drive ease of use, scalability, and value for HR. Identifies issues, challenges, or problems and makes recommended process or technology improvements. </li><li>Defines and manages Tool Release Strategy &amp; Roadmap in Workday. Works collaboratively with IT and to transform, develop and maintain HR tools. Cultivates and manages relationships with key partners (IT, business partners, HR functions, vendors, etc). </li><li>Serves as a thought leader in the area of HR processes and technical solutions. Functions as internal consultant to HR functions to deliver process improvement, tools, tips, etc. and is the subject matter expert (SME) for assigned HR tools. </li><li>Maximizes tool usage for HR and Rackers through on-going communications, training, and marketing. </li><li>Owns and ensures tool-related issue resolution with technical owner (IT, vendor). Bridges the gap between user requests and technical requirements to recommend optimal solutions. </li><li>Creates best practices in regards to collaboration, delivering high value results, and engagement. Builds global teams that deliver results. </li><li>Owns and leads training, testing, governance, support services. Provides leadership to lower level jobs.</li><li> Monitors system integrations within the architecture of Workday</li><li>Provide support for inbound and outbound integrations, changes to existing integrations and developing new integrations.</li><li>Conducting integration tests to ensure integrations function as designed.</li></ul></ul><h3>Knowledge </h3><ul><ul><li>Advanced knowledge of Workday Integrations with the ability to lead in   the design, configuration, testing and deployment of new integrations as well   as maintaining existing integrations</li><li>Advanced knowledge of technology trends and ability to keep informed   about leading edge technologies and their application to HR and HR systems</li></ul></ul><h3>Education &amp; Certifications</h3><ul><ul><li>Bachelor's Degree required, preferably in field related to role. At the manager’s discretion, additional relevant experience may substitute degree requirement</li><li>Workday Integrations Pro Certification (preferred)</li><li>Project Management Professional (PMP®) preferred</li></ul></ul><h3>Experience </h3><ul><ul><li>8 - 11 years of experience in the field of role required</li></ul></ul>

Gurugram

Workday Product Manager IV - Integrations

<b>PROJECT MANAGER ( Data Projects)</b><b>Location - Bangalore </b><b>WFO</b><b>Exp - 6-9yrs</b><b>Notice period - 30days</b> <b>Overview</b>We are seeking an experienced Senior Project Manager for managing the Professional Services (PS) projects for Data Services practice. The ideal candidate will have a strong background in project management, particularly within the realm of data projects including deploying Data warehouse and Data Lakes on public cloud (Azure, AWS or GCP), and a proven ability to lead cross-functional teams. As the Senior Project Manager, you will be responsible for managing detailed tasks, monitoring RAG (Red, Amber, Green) status for scope, schedule, budget, and risks/issues, and implementing detailed tracking mechanisms using agile methodologies. <b>Key Responsibilities:</b>·       Lead and manage PS engagements for Data Services practice from initiation to completion, ensuring alignment with client objectives and expectations.·       Develop comprehensive project plans, including scope, schedule, budget, resource allocation, and risk management strategies.·       Utilize agile methodologies to implement detailed task tracking, manage priorities, and adapt to changing project requirements.·       Coordinate and collaborate with cross-functional teams, including data engineers, analysts, developers, and stakeholders, to drive project execution and deliverables.·       Monitor and report RAG status for scope, schedule, budget, and risks/issues, providing timely updates to stakeholders and senior management.·       Proactively identify project risks and issues, develop mitigation plans, and escalate as necessary to ensure timely resolution.·       Foster a culture of collaboration, accountability, and continuous improvement within the project team.·       Establish and maintain strong relationships with clients, serving as the primary point of contact for project-related inquiries and updates.·       Conduct regular project reviews and retrospectives to assess performance, identify lessons learned, and drive process improvements.·       Mentor and coach junior project management staff, providing guidance and support to enhance their skills and capabilities. <b>Qualifications:</b>·       Bachelor's degree in Computer Science, Engineering, Business Administration, or related field; PMP certification preferred.·       Proven experience managing complex data projects within a Professional Services or consulting environment.·       Strong understanding of agile methodologies, with hands-on experience using agile project management tools and techniques.·       Excellent leadership and communication skills, with the ability to effectively influence and collaborate with diverse stakeholders.·       Demonstrated ability to manage multiple priorities and deadlines in a fast-paced, dynamic environment.·       Solid analytical and problem-solving skills, with a keen attention to detail and accuracy.·       Experience with data management, analytics, and business intelligence technologies is highly desirable.·       Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and data-related tools (e.g., SQL, Python, Tableau) is a plus.·       Proven track record of successfully delivering projects on time, within budget, and with high quality.

Bangalore

Engagement / Project Manager (Data projects)

Strategic Pursuit | Role description – Bid ManagerThe Deal Hub provides specialist consulting and pre-sales services to support the complex needs of our enterprise customers businesses. They enable Rackspace to deliver greater strategic business value focusing on outcome-orientated services and solutions. Who are our Bid Managers? Our Rackspace Technology Bid Managers will have a strong focus on supporting the business with proposal and bid management.The Bid Manager brings together the bid team to execute and respond to a customer need or requirement.These are medium to high value opportunities varying in complexity, enabling this individual to manage multiple opportunities simultaneously. A good bid manager delivers proposals to customers on time to a high quality giving the business a good chance of success.A great bid manager will get the most out of their teams to directly impact the chances of success through clear project management and review processes.The Bid Manager will be responsible for managing an opportunity from bid qualification through to contract award, using clear and concise bid planning skills.Tracking and driving the bid team is critical to success including proposition development, managing solution review, commercial considerations, partner engagement and risk management. This is a highly networked role that requires an ability to work under pressure and to challenging deadlines. It will require strong people management and commercial skills.The Bid Manager role is not limited to the Bid and Proposal Management they are also ‘the face’ of Bid Management representing the team through thought leadership, bringing industry best practice and experience to the team allowing both the team and the wider Rackspace grow. The role will be responsible for initiatives and development of the Bid Management Function as well as ensuring a positive Brand and Awareness is maintained throughout Rackspace.Our Bid Managers are ready for challenging environments and customer requests that result in new ways of working.The role is to coordinate the efforts of the team at these challenging times into bid and proposals Role description Bid Manager Strategic Pursuit | What do we look for in our Bid Managers? Proven capability in delivering winning product or complex services opportunities. Ideally has a background in solutions and services and experience of bid campaign management from opportunity identification through to project delivery, and will provide credible contribution into governance reviews and proposal management. Must be comfortable working at senior management Level (internal and external customers). Will be fully conversant with the competitive marketplace.Sound commercial understanding, P&amp;L and risk management skills. Solid understanding and implementation of internal governance procedures. Should be involved in customer dialogue from Clarification Questions, Dialogue Sessions and Final Presentation.They have strong skills in literacy, MS Office tools and awareness and competence in other tools required for proposal management (RFP360, Adobe etc). They are quick learners and can adapt to new tools in order to gain information quickly.They have a strong sense of brand and ethical compliance needed to respond to customers RFx demands and are aware of customer deadlines.We practice Shipley methodology so an understanding of this (or equivalent) is essential.A keen thirst for technology is advantageous. We support and encourage regular training and certification in various cloud, service and sales techniques, courses and qualifications. We are a highly educated business and ensure our employees continue to evolve as individuals with regular training as often as possible.Essential attributes and experience we look for : Impeccable organisation skills and a true self-starter.• Strong experience in a bid sales cycles or bid process• Experience with Shipley (or equivalent) essential• Miller Heiman knowledge or equivalent desired • Degree educated• Essential MS Office skills • Exemplary communication skills (written and oral)• Great problem solvers • Innovative and passionate about proposal development and writing• Ability to manage multiple projects simultaneously • Ability to work independently to strict timelines as well as collaboratively with a diverse team of professionals • Strong winning ethic

Bid Manager V (R-20612 )

<b>Job Summary:</b> As our Cloud Security Engineer IV you’ll be responsible for the planning and execution ​of the security solution strategy of our recently approved Rackspace security solution using Prisma Cloud.   <b>Work Location: </b>USRemote<h3>Key Responsibilities: </h3><ul><ul><li>Implement organization's cloud security strategy from a technical perspective, including design, planning, integration, maintenance and support of cloud security architecture. </li><li>Support development and execution of cloud security implementation strategy within organization's existing IT infrastructure. </li><li>Work with stakeholders across organization to evaluate cloud systems and identify appropriate solutions. </li><li>Adhere to company security policies and procedures and any other relevant policies and standards as directed.</li><li>Administer the CSPM, DSPM, and Identity Management Platform.</li><li>Provide Reporting to internal and external customers.</li><li>Manage Configuration Settings of the platform based on customer requirements.</li><li>Tune CSPM Platform Rules and Alerts.</li><li>Create, Update, and Decommission Documentation for Internal and External Customers.</li><li>Configure and Maintain integrations with other platforms.</li><li>Coordinate with Internal and External customers to provide security data.</li><li>Provide Support and assistance to internal and external customers leveraging platforms.</li></ul></ul><h3>Qualifications: </h3><ul><ul><li>Bachelor's degree in computer science, computer engineering or a related field. Additional experience may substitute. </li><li>7 or more years of related.</li><li>Experience with Palo Alto Prisma.</li><li>Familiarity with container technologies (I.E. Kubernetes) and container security.</li><li>Knowledge of Application Security (Attacks, Defense, Detection, Countermeasures).</li><li>Knowledge and Experience with APIs.</li><li>Knowledge of SIEM engineering.</li><li>Knowledge of OS exploits, malware, ransomware, and their defenses.</li><li>Knowledge of multi-cloud security architecture, design, and implementation.</li><li>Knowledge of Infrastructure as Code (IaC).</li><li>Knowledge of Identity and Access Management.</li><li>Automation and Scripting Experience preferred.</li><b>Discover your inner Racker: </b><a href="https://rackspace.jobs/culture/" rel="noopener noreferrer nofollow ugc" target="_blank">Racker Life</a><b>Information on benefits is offered here:</b>  <a href="https://rackspace.jobs/benefits/" rel="noopener noreferrer nofollow ugc" target="_blank">benefits</a> </ul></ul>The following information is required by pay transparency legislation in the following states: CA, CO, HI, NY, and WA. This information applies only to individuals working in these states.  ·       The anticipated starting pay range for Colorado is: $116,100 - $170-280.·       The anticipated starting pay range for the states of Hawaii and New York (not including NYC) is: $123,600 - $181,280.·       The anticipated starting pay range for California, New York City and Washington is: $135,300 - $198,440. Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. #LI-MF1 <b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Cloud Security Engineer IV

At Rackspace Technology, we are experts in multi-cloud solutions. Our deep technical expertise with leading technologies and multi-cloud environments—spanning applications, data, and security—enables businesses to grow, increase efficiency, and drive innovation. We don’t just solve workload problems; we create competitive advantages by empowering you to work faster, smarter, and stay ahead of the curve.<h3>Key Responsibilities</h3><ul><ul><li>Be a key member of the Managed Public Cloud software development team, collaborating globally.</li><li>Work on a variety of projects including cloud integrated services, customer interaction platforms, and backend business systems.</li><li>Collaborate with Product teams to assess functional requirements for new offerings, analyze technical feasibility, and coordinate task assignments with agility to deliver innovative software.</li><li>Proven ability to architect production ready software with minimal direction, prioritizing system observability.</li><li>Strong background in agile development and project planning, including TDD and code reviews.</li><li>Establish and adhere to coding and process best practices, including conducting code reviews.</li><li>Regularly contribute to engineering standards and best practices, motivating the team to deliver their best work.</li><li>Lead research, proof of concept, and prototype efforts within the project team.</li><li>Gain support for complex architectures and negotiate solution/architectural tradeoffs.</li><li>Write and review design documents and actively participate in project discussions.</li><li>Work within a DevOps culture, including participating in on call rotations and maintenance schedules.</li></ul></ul><h3>Skills</h3><ul><ul><li>In depth knowledge of Datadog features such as dashboards, monitors, log management, and alerting.</li><li>Expertise in setting up and configuring Datadog agents across various environments (e.g., AWS, Azure, GCP, on-premise).</li><li>Experience with creating and managing custom metrics, traces, and logs.</li><li>Ability to integrate Datadog with various services and tools (e.g., AWS CloudWatch, Kubernetes, Azure Monitor, etc).</li><li>Experience in automating monitoring and alerting setups using Infrastructure as Code (IaC) tools like Terraform or CloudFormation.</li><li>Proficiency in scripting languages such as Python, Bash, or PowerShell to create custom checks, scripts, and automation tools.</li><li>Experience with developing custom Datadog integrations and plugins.</li><li>Strong understanding of observability principles, including metrics, logging, and tracing.</li><li>Ability to design and implement monitoring strategies that provide deep visibility into system performance and application health.</li><li>Experience with monitoring application and infrastructure performance using Datadog.</li><li>Skills in identifying performance bottlenecks and optimizing system performance based on Datadog insights.</li><li>Experience in setting up and managing alerts, anomaly detection, and incident response workflows in Datadog.</li><li>Ability to troubleshoot complex issues by analyzing metrics, logs, and traces in Datadog.</li><li>Ability to work with cross functional teams to define monitoring requirements and implement Datadog solutions.</li><li>Strong communication skills to convey insights and recommendations to both technical and nontechnical stakeholders.</li><li>Knowledge of security best practices related to monitoring, such as ensuring data privacy and compliance with regulatory requirements.</li><li>Experience with integrating Datadog into security operations, including monitoring for security threats and vulnerabilities.</li><li>Commitment to continuously improving monitoring setups, staying updated with Datadog’s latest features and best practices.</li><li>Ability to lead or contribute to efforts to enhance observability across the organization. </li><li>Excellent oral and written English communication skills.</li></ul></ul><h3>Education/Experience</h3><ul><ul><li>Bachelor’s degree in a technology related field is required; a high school diploma or equivalent is required.</li><li>8+ years of relevant work experience, with strong software engineering fundamentals gained through training, coursework, or hands on experience.</li><li>Cloud certifications are highly desired.</li><li><b>Discover your inner Racker:</b> <a href="https://rackspace.jobs/culture/" rel="noopener noreferrer nofollow ugc" target="_blank">Racker Life</a></li></ul></ul><ul><ul><li><b>Fluent, Bi-lingual (Spanish and English): interviews will be held in English. </b></li><li><b> Role can work remotely in the states of Ciudad de Mexico, Jalisco, Nuevo Leon, Aguascalientes, Queretaro, Estado de Mexico and Puebla.</b></li><li><b>This opportunity is a permanent remote job, but you need to be based in Mexico at one of the above locations.</b></li><li>#LI-JR1</li><li>#LI-Remote</li><li><b>Join us at Rackspace Technology to push the boundaries of cloud development and be a part of our journey to create cutting edge solutions.</b></li></ul></ul>

Mexico City

Aguascalientes

Sr Datadog Developer

<b>Overview</b>A Cloud Program Director is a senior-level professional responsible for overseeing cloud computing professional services programs for Enterprises. This role demands a deep understanding of cloud technology, leadership skills, and the ability to manage complex projects and teams. The ideal candidate will have a blend of program management, technical expertise and business acumen, ensuring that cloud programs are delivered successfully.<h3>Key Responsibilities</h3><ul><ul><li>Strategic Planning and Execution: Oversee the planning, execution, and delivery of cloud projects, ensuring they are completed on time and within budget.</li><li>Client Relationship Management: Build and maintain strong relationships with clients, understanding their needs and ensuring their satisfaction with the services provided.</li><li>Leadership and Team Management: Lead and mentor a team of cloud engineers, architects, and project managers. Foster a collaborative and innovative work environent to drive successful cloud initiatives.</li><li>Maintains a consistent and prioritized view of all problems related to a program and actively captures and monitors problems that externally influence a program.</li><li>Guides program teams and related project managers in selecting methods, techniques, and evaluation criteria for obtaining results.</li><li>Develops and manages programmatic risk management plan including issues, risks, likelihood, mitigation strategies, mitigation resource needs, and timeframes.</li><li>Resource Management: Allocate and manage resources effectively to ensure project success and optimal utilization of team members.</li><li>Vendor Management: Manage relationships with cloud service providers, ensuring that the organization receives optimal service and support. Negotiate contracts and service level agreements (SLAs) to meet business needs.</li><li>Budget Management: Oversee the cloud program's budget, ensuring that financial resources are allocated effectively. Monitor spending and make adjustments as necessary to stay within budgetary constraints.</li><li>Risk Management: Identify potential risks associated with cloud initiatives and develop mitigation strategies. Ensure compliance with industry standards and regulatory requirements.</li><li>Stakeholder Communication: Communicate progress, challenges, and successes to senior management and other stakeholders.</li><li>Innovation and Improvement: Stay current with emerging cloud technologies and industry trends. Continuously seek opportunities to improve cloud infrastructure, processes, and practices.</li></ul></ul><h3>Qualifications</h3><ul><ul><li>Education: Bachelor's degree in Computer Science, Information Technology, or a related field. A master's degree or relevant certifications (e.g., AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect) is preferred.</li><li>Experience: At least 10 years of experience in IT, with a minimum of 5 years in cloud computing and program management. Proven track record of leading successful cloud projects and teams.</li><li>Technical Skills: In-depth knowledge of cloud platforms (e.g., AWS, Azure, Google Cloud) and related technologies. Familiarity with DevOps practices, containerization, and microservices architecture.</li><li>Leadership Skills: Strong leadership and team management skills, with the ability to motivate and inspire a diverse team. Excellent communication and interpersonal skills.</li><li>Analytical Skills: Strong problem-solving and analytical skills, with the ability to make data-driven decisions. Experience with cloud cost optimization and performance monitoring tools.</li><li>Project Management: Proficiency in project management methodologies (e.g., Agile, Scrum) and tools (e.g., Jira, Trello). Ability to manage multiple projects simultaneously and prioritize tasks effectively.</li><li>Business Acumen: Understanding of business processes and how cloud technology can drive business value. Ability to align technical initiatives with strategic business goals.</li></ul></ul><h3>Key Responsibilities:</h3><ul><ul><li>Ensures executive stakeholder engagement through effective escalation management to assist in problem resolutions as appropriate even when outside of immediate organization and role. </li><li>Maintains a consistent and prioritized view of all problems related to a program and actively captures and monitors problems that externally influence a program. </li><li>Guides program teams and related project managers in selecting methods, techniques, and evaluation criteria for obtaining results. </li><li>Develops and manages programmatic risk management plan including issues, risks, likelihood, mitigation strategies, mitigation resource needs, and timeframes. </li><li>Highly effective at sourcing solutions across program teams.</li></ul></ul><h3>Knowledge:</h3><ul><ul><li>Expert-level knowledge of the project lifecycle</li><li>Expert-level knowledge of industry competitors, products, trends and technology</li><li>Expert-level knowledge of company's objectives and strategies</li></ul></ul><h3>Education:</h3><ul><ul><li>Bachelor's Degree required, preferably in field related to role. </li><li>At the manager’s discretion, additional relevant experience may substitute degree requirement</li></ul></ul><h3>Experience: (Must Have)</h3><ul><ul><li>15+ years of experience in the required role, with a strong background in delivering professional services projects and programs within large-scale consulting firms.</li><li>Experience working on Cloud Migration and Transformation projects (AWS, Azure and GCP)</li></ul></ul><h3>Travel</h3><ul><ul><li>Occasional travel, less than 20%.</li></ul></ul><h3>Physical Demands:</h3><ul><ul><li>General office environment. </li><li>Moderate levels of stress may occur at times. </li><li>May require long periods sitting and viewing a computer monitor. </li><li>No special physical demands required. </li><li>Schedule flexibility to include working a weekend day regularly and holidays as required by the business for 24/7 </li></ul></ul><h3>Sponsorship:</h3><ul><ul><li>This role is not eligible for work sponsorship</li><li>Candidates needs to be legally allowed to work in the US for any employer</li></ul></ul><h3>Certification:- Nice to Have</h3><ul><ul><li>PMP (Project Management Professional)</li><li> PgMP (Program Management Professional) </li><li> Certified Scrum Master (CSM) / Certified Scrum Professional (CSP) </li><li> SAFe Program Consultant (SPC) / SAFe Agilist (SA)</li></ul></ul>The following information is required by pay transparency legislation in the following states: CA, CO, HI, NY, and WA. This information applies only to individuals working in these states. •The anticipated starting pay range for Colorado is: $171,400 - $228,500 •The anticipated starting pay range for the states of Hawaii and New York (not including NYC) is: $187,500 - $250,000•The anticipated starting pay range for California, New York City and Washington is: $205,600 - $274,100Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. <b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.#LI-VM1#Rackspace  "Remote postings are limited to candidates residing within the country specified in the posting location"<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

PMO Technical Program Director - US

The Cloud Engineer is a key element within the Rackspace support infrastructure and is expected to provide a high level of technical support to our customers via the phone, ticketing system, and automation.  This role owns complex customer issues which may take several days or weeks to resolve and keeps our customers updated through every step of the process.  Responsible for the support of internal and external customers on multiple platforms. Work with customers and other teams to troubleshoot customer environments to increase user satisfaction. Resolves customer issues, providing guidance and recommendations to increase efficiency and reduce customer incidents. Develops tooling and processes to drive and improve customer experience, creates playbooks, and providing mentoring on customer related issues to support teams. The Support Engineer is expected to take initiative and advise on potential pitfalls that a customer may encounter and suggest alternatives which may better serve the stability and security of the customer's solution. Keeps informed of emerging technologies. Responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed. <b>Work Location: Onsite role at the Toronto office</b><h3>Key Responsibilities </h3><ul><ul><li>Technical point of escalation to the Cloud Support and Engineering teams; resolving customer issues, working in collaboration with partners across the business, as required </li><li>Lead cross-functional business continuity/transformational projects and customer engagements (both technical and non-technical), delivering key objectives for the Organization </li><li>Advise leadership in setting and executing technological strategy to ensure Rackspace remain head of industry </li><li>Proactively assess, propose, and implement enhancements to system architecture, problem management, fleet management, process improvement, reporting, product integration and customer infrastructure  </li><li>Lead Workload/Workforce Management and Optimization related tasks </li><li>Review technical training for all Rackers supporting Rackspace Supported Cloud Products </li><li>Coach, mentor and assists Rackers across the business </li><li>Provide technical expertise underpinning communications targeting a range of stakeholders - from individual contributors to leaders across the business </li><li>Collaborate with Account Managers and Business Development Consultants to build strong customer relationships </li><li>Collaborate and share knowledge with other Engineers on the support floor </li></ul></ul><h3>Requirements</h3><ul><ul><li>Advanced knowledge of Cloud Platform Products such as OpenStack Ansible, Red Hat OSP and Kubernetes</li><li>Advanced skills in at least one of the following languages: <a href="http://Node.js" rel="noopener noreferrer nofollow ugc" target="_blank">Node.js</a>, Python, PHP, Ruby, and Java </li><li>Advanced skills with git and git workflows </li><li>Advanced skills in leveraging CI and CD tools to automate testing and deployment </li><li>Advanced knowledge of Linux or Windows OS, including but not limited to: Server Failover Clustering, Active Directory, IIS </li><li>Broad knowledge of the following with deep knowledge of some: PHP, Python, Ruby, Javascript, Memcached, LAMP, nginx, <a href="http://node.js" rel="noopener noreferrer nofollow ugc" target="_blank">node.js</a>, nosql, Varnish </li><li>Strong web programming and scripting ability </li><li>Strong knowledge of designing, building, implementing, analyzing, and troubleshooting distributed, highly available systems </li><li>Strong automation skills with at least one configuration management system such as Chef, Puppet, Ansible, Salt, or other such tools </li><li>Strong knowledge of software development methodologies including code profiling, regression testing, and continuous integration </li><li>Strong knowledge of Project Management methodologies </li><li>Strong understanding of services and protocols, configuration, management, and troubleshooting of hosting environments, including web servers, databases, caching, and database services </li><li>Strong knowledge in the application of current and emerging network software and hardware technology and protocols </li><li>Requires specialized depth and/or breadth of expertise in own job discipline or field  </li><li>Interprets internal/external business challenges and recommends best practices to improve products, processes or services </li><li>Passionate about technology and has a desire to constantly expand technical knowledge </li><li>Detail-oriented in documenting information and able to own customer issues through resolution </li><li>Able to handle multiple tasks and prioritize work under pressure </li><li>Demonstrate sound problem-solving skills coupled with a desire to take on responsibility </li><li>Strong written and verbal communication skills, both highly technical and non-technical </li><li>Ability to communicate technical issues to nontechnical and technical audiences </li><li>English language fluency preferred</li></ul></ul><b>Discover your inner Racker: </b><a href="https://rackspace.jobs/culture/" rel="noopener noreferrer nofollow ugc" target="_blank"><b>Racker Life</b></a><b>Information on </b><a href="https://rackspace.jobs/benefits/" rel="noopener noreferrer nofollow ugc" target="_blank"><b>benefits</b></a><b> offered is here</b>.#LI-JR1#LI-Remote

Canada

Toronto

OpenStack Cloud Engineer IV (Onsite at the Toronto office)

<b>Experience - 10-14yrs</b><b>This role is based in Pune and need to be in office all 5 days.</b><b>Job Description:</b> As an L4 AWS Support Engineer, you will be responsible for providing expert-level technical support for complex AWS-based solutions. You will lead critical incident response, architect solutions, and drive strategic initiatives related to AWS. <b>Key Responsibilities:</b> Develop, manage, and optimize CI/CD pipelines using tools like Jenkins and Opsera. Automate infrastructure provisioning using Terraform and CloudFormation. Administer and optimize key AWS services, including EC2, S3, RDS, Lambda, and IAM. Strengthen security by implementing best practices for IAM, encryption, and network security (VPC, Security Groups, WAF, NACLs, etc.). Design, configure, and maintain AWS networking components such as VPCs, Subnets, Route53, Transit Gateway, and Security Groups. Perform cost optimization by analyzing AWS usage patterns and implementing efficiency strategies. Troubleshoot and resolve infrastructure and deployment issues in a production environment. Design and implement scalable cloud solutions using AWS services. Collaborate with cross-functional teams to align cloud infrastructure with business goals. Ensure high levels of security and compliance within AWS environments. Develop automation scripts using Python and AWS Lambda for routine operational tasks. Provide technical support and guidance to internal teams as needed.   <b>Strategic Planning</b>: Develop strategies for cloud adoption, migration, and multi-cloud/hybrid-cloud operations. Align AWS solutions with business objectives and stakeholder requirements. <b>Architecture Leadership</b>: Design and oversee the implementation of large-scale, enterprise-level architectures. Provide input for technology roadmaps and long-term AWS adoption plans. <b>Cluster Management and Operations</b> Design, deploy, and manage scalable and highly available EKS clusters. Manage Kubernetes objects like Pods, Deployments, StatefulSets, ConfigMaps, and Secrets. Implement and manage Kubernetes resource scheduling, scaling, and lifecycle management. <b>Automation and IaC (Infrastructure as Code)</b> Automate the provisioning of EKS clusters and associated AWS resources using Terraform or CloudFormation. Develop and maintain Helm charts for consistent application deployments. Implement GitOps workflows using tools like ArgoCD or FluxCD for continuous delivery.    <b>Innovation</b>: Evaluate and implement emerging AWS technologies (e.g., AI/ML services, serverless architectures). Promote the use of containers (ECS, EKS) and microservices for modern application delivery. <b>Governance &amp; Compliance</b>: Establish cloud governance policies, ensuring adherence to regulatory and organizational standards. Lead audits and manage compliance for PCI, HIPAA, and other industry requirements.   <b>Incident Resolution Leadership</b>: Act as the final escalation point for critical incidents and outages. Perform root cause analysis (RCA) and define preventive measures for recurring issues. <b>Mentorship &amp; Training</b>: Mentor junior engineers and lead training programs on AWS best practices. Represent the Managed Services team in client discussions and stakeholder presentations. <b>Collaboration</b>: Partner with DevOps, product, and leadership teams to ensure seamless service delivery. Act as a liaison between the Managed Services team and AWS account managers.  <b>Required Skills and Qualifications:</b> <b>Technical Skills:</b>  Expertise in CI/CD tools like Jenkins, Opsera, GitLab CI/CD, or AWS CodePipeline. Strong experience in Infrastructure as Code (IaC) using Terraform and CloudFormation. Knowledge of AWS networking, including VPCs, Route53, Transit Gateway, Direct Connect, Load Balancers, and firewalls. Proficiency in security best practices, IAM policies, encryption, and compliance standards.   Deep understanding of AWS core services and advanced features.  Strong expertise in AWS automation, scripting (Bash, Python, PowerShell), and CLI.  Proficiency in AWS CloudFormation, Terraform, and other infrastructure-as-code tools.  Knowledge of AWS security best practices, identity and access management, and networking.  Capacity Planning: Analyze future resource needs and plan capacity accordingly.  Performance Optimization: Identify and resolve performance bottlenecks.  Migration and Modernization: Lead large-scale migration and modernization projects.  Cost Optimization: Implement cost-saving strategies and optimize resource utilization. <b> Soft Skills:</b>   Excellent problem-solving and analytical skills.   Strong leadership and communication skills.   Ability to work independently and as part of a team.   Customer-focused approach. <b> Certifications (Preferred):</b>   AWS Certified Solutions Architect - Professional   AWS Certified DevOps Engineer - Professional   AWS Certified Security - Specialty   Additional advanced certifications as needed

AWS Devops Support Engineer IV - R-20996

<b>Presales - Data Architect (AWS) </b> <b>As Presales Data Architect,</b> you are passionate about data and technology solutions and are driven to learn about them and keep up with market evolution. You will play an active role in delivering modern data solutions for clients including data ingestion/data pipeline design and implementation, data warehouse &amp; data lake architectures, cognitive computing and cloud services. You are enthusiastic about all things data, have strong problem-solving and analytical skills, are tech savvy and have a solid understanding of software development.   In this role you will be helping to grow the Rackspace data practice in India and Southeast Asia.  You will be the expert in the region and support sales, pre-sales and delivery of our data projects on AWS.   As the local expert you’ll be involved in presenting to customers and at events as well as promoting our capabilities to AWS.  As the AWS data team grows there is opportunity to become a mentor and leader for the AWS Data practice and help shape the data practice.  More generally, Data Architects are the cornerstone of our delivery success, overseeing our most strategic accounts. They are empowered to make key delivery decisions and work closely with technical resources as well as our Engagement/Project Managers to ensure our customers experience successful outcomes.    The Data Architect needs to understand client's business and technology requirements within their domain, identify gaps, areas of opportunity, and design future state improvements as well as providing pre-sales support for engagements. <b>Data Specialisation</b>Lead, define and implement end-to-end modern data platforms in support of analytics and AI use cases Collaborate with enterprise architects, data architects, ETL developers &amp; engineers, data scientists, and information designers to lead identification and definition of required data structures, formats, pipelines, metadata, and workload orchestration. <b>Capabilities </b>Address aspects such as data privacy &amp; security, data ingestion &amp; processing, data storage &amp; compute, analytical &amp; operational consumption, data modeling, data virtualization, self-service data preparation &amp; analytics, AI enablement, and API integrations 5+ years experience leading engagements from design to implementation of creative data solutions leveraging the latest in Big Data frameworks, supporting on-premise, cloud and hybrid architectures to enable use cases in analytics and AI 5+ years experience architecting solutions for optimal extraction, transformation and loading of data from a wide variety of traditional and non-traditional sources such as structured, unstructured, and semi-structured using SQL, NoSQL and data pipelines for real-time, streaming, batch and on-demand workloads 3+ years experience with analytics/data management strategy formulation, architectural blueprinting, business case development and effort estimation of disruptor based analytics 3+ years working in the cloud or multi-server complex environments.  Experience with at least one hyper scaler a requirement. Ability to simplify complex technical concepts into an easy-to-understand non-technical language in order to facilitate, communicate and interact with executives and business stakeholders Experience with Agile development methods in data-oriented projects Ability to deal with ambiguity by making the appropriate decisions considering the relative costs and benefits of potential actions.  Strong SQL, Database, Data Modeling, Data Warehousing and Development skills Strong programming / scripting experience using various languages such as Java, .NET, Python, Scala, Javascript, etc. Experience in Cloud Big Data &amp; Analytics Services on the cloud (e.g. AWS: S3, Redshift, Athena, EMR, Glue, Quicksight, etc.) Experience with Dashboarding and Reporting Tools used in the Industry (Tableau, Qlik, etc.) Experience with industry ETL tools (Informatica, Talend, SSIS, etc.) Have strong people management skills: leading teams, training, onboarding, offboarding, etc. Certifications in architecture, data engineering and development from AWS (Preferred) /Azure/GCPExperience with implementation of data security, encryption, PII/PSI legislation, identity and access management across sources and environments Knowledge of software configuration management environments and tools such as JIRA, Git, Jenkins, TFS, Shell, powershell, Bitbucket <b>Pre-Sales Engagement &amp; Commercial Expertise</b>Directly collaborate with the sales team to formulate and execute a sales strategy to facilitate the adoption of data technologies and help build offerings Lead the professional services elements of relevant data proposals and RFP/RFI responses, including scope, effort,pricing models and SOW development.  Lead commercial negotiations for data SoWs, initially all SOWs and as the practice grows then focus on larger SOWs(e.g. $100k - $400k). Lead / contribute to partner selection and onboarding for relevant opportunities#LI-JR1  <b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Australia

Sydney

AWS- Presales- AI- Data Architect - Sydney

Apply to C Cyber Security Jobs in companies remotely and near you. New C Cyber Security Jobs added daily.

Job Position and Company	Location	Tags	Posted
Lead Cloud Engineer at Rackspace	Remote Full Time Consultant Windows
Security Engineer - Palo Alto at Rackspace	Remote Full Time Analyst Incident Response Javascript
Presales Enterprise Architect - Multi Service Line at Rackspace	Remote Full Time Consultant Consulting
Workday Product Manager IV - Integrations at Rackspace	Full Time Consultant Manager
Engagement / Project Manager (Data projects) at Rackspace	Full Time Manager Consulting
Bid Manager V (R-20612 ) at Rackspace	Full Time Manager Consulting Contract
Cloud Security Engineer IV at Rackspace	Remote Application Security
Sr Datadog Developer at Rackspace	Remote Full Time Incident Response
PMO Technical Program Director - US at Rackspace	Remote Full Time Consultant Manager Consulting
OpenStack Cloud Engineer IV (Onsite at the Toronto office) at Rackspace	Remote Full Time Javascript Windows
AWS Devops Support Engineer IV - R-20996 at Rackspace	Remote Full Time Incident Response
AWS- Presales- AI- Data Architect - Sydney at Rackspace	Full Time Javascript

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