Acronis

Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for a Data/Solution Architect to join our mission to create a #CyberFit future and protect all data, applications and systems across any environment.
As a Solution/Data Architect you will design and implement robust software solutions that integrate Acronis Cyber Protect Cloud with Salesforce, Gainsight, PowerBI, various business analytics and sales tools, and databases. This role demands expertise in system architecture, integration strategies, and modern technology stacks, including serverless technologies, to deliver high-load, scalable solutions. You will collaborate closely with the Acronis Cyber Platform Product Management team and the business intelligence and integrations units to achieve seamless integration and performance excellence.
WHAT YOU'LL DO 
<ul>
<li>Design and develop integration solutions for Acronis Cyber Protect Cloud with Salesforce, Gainsight, PowerBI, databases, message brokers, and business analytics tools.</li>
<li>Collaborate with cross-functional teams to define functional and non-functional requirements for new software and applications.</li>
<li>Create high-level product specifications with a focus on system integration and feasibility.</li>
<li>Oversee development teams' progress to ensure consistency with initial designs and architectural guidelines.</li>
<li>Provide technical guidance and mentorship to developers and engineers.</li>
<li>Ensure software solutions meet all requirements for quality, security, modifiability, and extensibility.</li>
<li>Approve final products prior to launch to ensure alignment with requirements and standards.</li>
</ul>

WHAT YOU BRING  
<ul>
<li>5+ years of experience as a Solution/Data Architect.</li>
<li>Proven software development and coding expertise in languages such as Golang and Python.</li>
<li>Deep understanding of software and application design and architecture principles.</li>
<li>Extensive experience with databases and event message brokers (e.g., MariaDB, Postgres, ELK).</li>
<li>Strong knowledge of serverless technologies.</li>
<li>Familiarity with UML and other modeling methodologies.</li>
<li>Solid understanding of software quality assurance principles.</li>
<li>Hands-on experience with cloud providers (AWS, Azure) and cloud-native solutions.</li>
<li>Proficiency in designing and implementing cloud-native platforms and integrations with tools such as Salesforce, Gainsight, and PowerBI.</li>
<li>Exceptional problem-solving and leadership skills.</li>
<li>Excellent communication skills, with the ability to convey technical concepts to both technical and non-technical stakeholders.</li>
</ul>

*Please submit your resume and application in English
WE OFFER 
<ul>
<li>Competitive health insurance benefits and annual leave</li>
<li>Hybrid and flexible working models</li>
<li>Employee recognition and referral bonus programs</li>
<li>Monthly sports card for employees and family members</li>
<li>Monthly public transport card, free parking, free office lunch vouchers</li>
<li>Teambuilding, social activities and networks</li>
</ul>
Professional Development 
<ul>
<li>Global mentorship program</li>
<li>Trainings, certifications and professional development activities</li>
<li>Participation in conferences and seminars</li>
</ul>
WHO WE ARE
Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments.
A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses.
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
#LI-LD1

Data/Solution Architect

Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for a results-driven Sales Operations Partner to join our mission to create a #CyberFit future and protect all data, applications, and systems across any environment. 
The Sales Operations Manager is responsible for the business operations support across the world and will manage support functions essential to sales productivity. This includes forecast and budget planning, reporting, quota setting and management, and sales process optimization.
WHAT YOU'LL DO
<ul>
<li>Support globally the RVP, Sales Operations Director and General Managers on forecasting and business performance reviews</li>
<li>Coordinate the forecasting processes regionally and across strategic business units with the use of collaborating tools</li>
<li>Coordinate and drive the planning process</li>
<li>Establish high levels of data quality, accuracy, and consistency</li>
<li>Create and analyze a series of reports for tracking of sales and business results</li>
<li>Fulfill regular and ad hoc reporting requests. Enhance reports on an ongoing basis</li>
<li>Identify opportunities for improvement and attend quarterly regional action planning meetings</li>
<li>Work closely with the regional field sales organizations to build profitable, balanced and compliant businesses</li>
<li>Implement sales tools, policies, directions and guidelines to standardize high-quality sales processes across WW</li>
<li>Support Global Sales Operations team in cross-functional projects and strategic changes to systems and processes</li>
</ul>
 WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)
<ul>
<li>5+ years of hands-on Sales Operations experience</li>
<li>Bachelor's degree or equivalent experience</li>
<li>Advanced proficiency in Microsoft Excel and PowerPoint</li>
<li>Experience with CRM tools and commissions systems, especially Salesforce (SFDC)</li>
<li>Experience with direct and indirect sales structures and strategies</li>
<li>Ability to deal with ambiguity across multi-country/cultural environments</li>
<li>Highly positive personality and ready to deal with conflict constructively</li>
<li>Comfortable with a hands-on role</li>
<li>Strong internal customer focus with desire to learn all aspects of the business</li>
<li>High level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high-level of accuracy</li>
<li>Strong written and verbal communication and interpersonal skills</li>
<li>Outstanding organizational, problem solving, and multi-tasking skills</li>
<li>Team-player and positive attitude, eager to do more and help out, views challenging situations as opportunities</li>
<li>Self-motivated, proactive, and able to work with minimal supervision</li>
<li>Passion and commitment to succeed by working hard and never giving up</li>
<li>Fluent English</li>
</ul>

WHO WE ARE 
Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments, and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments. 
A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses. 
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact. 
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances. 
#LI-MC1

Sales Operations Partner (Iscritto alle liste delle categorie protette L. 68/99)

Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for a Cloud Partner Success Manager to join our mission to create a #CyberFit future and protect all data, applications and systems across any environment. 
As the Cloud Partner Success Manager, you will bring experience in Account Management and have a passion for Data Protection and Cyber Security. You will work as part of the Inside Sales Channel Management organization and aligned with a portfolio of service providers utilizing Acronis Cyber Protect Cloud. Your main goals as the Cloud PSM will be to drive Annual Recurrent Revenue growth through account planning with dedicated partners, increase adoption of new services, retain a partner and create best in class partner experience which is the key differentiator of Acronis.
WHAT YOU'LL DO
<ul>
<li>Make a territory analysis and planning for dedicated geographies to identify top potential partners, develop relationship with key decision makers on partner side and maintain a regularity/frequency of contact with every partner depending on priority</li>
<li>Align with Acronis Cloud Distributors for joint activities for channel enablement and drive quarter over quarter cloud revenue growth working through assigned partners</li>
<li>Train new and existing partners with existing and new products, support new partners on daily basis on business and technology development, and guide them through onboarding and enablement stage equipping with all needed knowledge, resources and tools</li>
<li>Perform account planning with all managed partners with level of certain details depending on partner’s engagement, loyalty and responsiveness</li>
<li>Motivate and enable partners to sell Acronis services to existing customer base of the partner, attract new customers to partner and help to retain existing customer to partner</li>
<li>Drive partner’s satisfaction and acting as a trusted advisor and single point of contact throughout the entire partner lifecycle</li>
<li>Drive successful upsell/cross sell initiatives with partner to increase new services attach rate</li>
<li>Engage and orchestrate all needed internal resources to help dedicated partners’ growth, including Presales and Technical support teams</li>
<li>Profile every managed partner on vendors and tools they sell/use putting all information into Partner Passport. Every CSP Passport should have not less than 80% fields filled out</li>
<li>Know partner’s lifecycle management and be able to lead a partner along it through a set of regular activities focused on educating, evangelizing, making committed</li>
<li>Key KPIs: Total Revenue from signed partners, churn rate (% of partners leaving the program), number of Acronis services sold through the partner</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS) 
<ul>
<li>Equivalent industry experience</li>
<li>Channel sales\ Partner account manager \ Channel development position within a software vendor, with a minimum of 5+ years sales and marketing experience in the software industry</li>
<li>In depth channel and field sales experience with understanding of cloud market business model</li>
<li>Strong presentation, communication and planning skills</li>
<li>Native/fluent English + any local language</li>
</ul>
WHO WE ARE
Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments.
A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses.
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances. 
#L1-WC1

Cloud Partner Success Manager (APAC)

Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are in an exciting phase of rapid-growth and expansion and looking for a Sales Representative with German and English who is ready to join us in creating a #CyberFit future and protecting the digital world!
The position is focused on driving new business with Corporate end customer in DACH region (Germany, Austria, Switzerland); identifying and closing add-on sales opportunities within New and Existing Customer database.
Every member of our “A-Team” has an instrumental role and impact on the success of Acronis’ innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.
WHAT YOU'LL DO
<ul>
<li>Sourcing new sales opportunities through inbound lead follow-up and outbound calls and emails</li>
<li>Develops sales opportunities by researching and identifying potential account; building rapport, providing technical information and explanations; preparing quotations</li>
<li>Handles customer and partner inquiries related to quotes, pricing, technical inquiries, identifying the needs and qualified the projects.</li>
<li>Positively interacts and collaborates with Customers, Acronis partners</li>
<li>Build relationships with customers and partners based on knowledge of our technology, products and services</li>
<li>Team with channel partners to build pipeline and close deals</li>
<li>Understand customer needs and requirements</li>
<li>Work closely with distributor, Acronis Sales manager and Sales Engineers to ensure sales closure</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS) 
<ul>
<li>Proven sales experience</li>
<li>Strong communication and interpersonal skills</li>
<li>Strong time management skills</li>
<li>Ability to articulate product’s different features, and answers any questions customers might have</li>
<li>Strong closing sales skills</li>
<li>Knowledge on Salesforce is preferred</li>
<li>Able to make up 30 and above calls each day</li>
<li>Punctual, reliable and strong attention to detail</li>
<li>Self-motivated, upbeat, organized and highly persistent in follow-ups</li>
<li>Flexible, team player, open to changes in responsibilities and strategies</li>
<li>Fluent German and English</li>
</ul>
WHO WE ARE
Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution.  This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.
Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
WE OFFER 
<ul>
<li>Meal vouchers</li>
<li>Supplemental Health insurance</li>
<li>Annual paid leave of 25 working days</li>
<li>Tickets for conferences and seminars</li>
</ul>
#LI-MK1

Sales Representative with German and English

DAZN

DAZN is looking for highly motivated Senior Broadcast Engineer. This team is primarily focussed on providing engineering support to our playout operation and ingest of multiple live events and OTT channels. This role will predominately be giving support to the on-shift teams, assigning work tasks, acting as a central point of technical escalation for internal and external stakeholders during incidents. They will be required to have in-depth knowledge of the infrastructure that supports the live delivery of video content to the platform. They will work across the platform, helping to make improvement to process and workflows. They will work on fault finding, documentation and reporting to drive all aspects of continual service improvement. Training of colleagues to improve the support of the product is also required.  The senior engineer will work a shift pattern to ensure support of this level is given 365 days a year to the business.  The successful candidate must be passionate about broadcast, IP based media technology and working in live television. The candidate should have previous knowledge or experience of transmission systems, broadcast systems, contribution &amp; distribution encoding technology and understanding of satellite and fibre circuits. The role will be suited for Transmission/Broadcast Engineers looking to build upon their skills in the ever-converging broadcast and IT sector. Building on experience in this role can provide future progression opportunities within the wider engineering and engineering management departments. As part of a fast growing company they will have a hands-on approach to all elements of the work, and will want to be part of an enthusiastic team that are constantly striving to improve and develop for the company. Benefits include access to DAZN, 25 days’ annual leave (increasing by 3 days after 3 years), private medical insurance, life assurance, pension contributions up to 5%, family friendly community including enhanced parental leave, electric vehicle benefit option, free access for you and one other to our workplace mental health platform app (Unmind), learning and development resources, opportunity for flexible working, and access to our internal speaker series and events.<h3>As our new Senior Broadcast Support Engineer, you'll have the opportunity to:</h3><ul><ul><li>Adopt and drive best practice with broadcast technologies. </li><li>Supporting engineering and operational teams to achieve a high standard of output. </li><li>Managing and monitoring of broadcast IP channel output and the supporting infrastructure. </li><li>Oversee the routing and configuration of TS over IP circuits. </li><li>Develop and oversee the maintenance schedule of transmission and associated equipment. </li><li>Follow best practice and procedure on internal and external ticketing systems. </li><li>Working with the live engineering project team and network team on future progression of the platform and systems </li><li>Reviewing issues and ensuring faults are investigated for continual service improvement. </li><li>Main point of technical escalation and fault management for issues within the facility. </li><li>Ensuring documentation is provided, up to date and created where necessary. </li><li>Process and workflow improvements to meet the changing demands of the company </li><li>Attending internal and external meetings to improve systems and process </li><li>Liaison with ingest, MCR and other engineering teams to uphold signal continuity </li><li>Promote a health and safety conscious working environment </li></ul></ul><h3>You’ll be set up for success if you have:</h3><ul><ul><li>Broadcast playout systems including GFX, logo and text insertion. </li><li>Broadcast contribution encoding techniques and high-level fault analysis. </li><li>Experience in management of IP Transport Stream contribution (Multicast, Unicast Networks) </li><li>Awareness of current OTT encoding technologies. </li><li>Networking and Routing. </li><li>Satellite Communications and Digital Video Compression.  </li><li>Stream Analysis tools. </li><li>Solid background in satellite and fibre contribution signals </li><li>Broadcast production facility glue infrastructure. </li><li>Working under pressure to resolve issues during live broadcast </li></ul></ul>At DAZN, we bring ambition to life. We are innovators, game-changers and pioneers. So, if you want to push boundaries and make an impact, DAZN is the place to be. As part of our team,you'll have the opportunity to make your mark and the power to make change happen. We're doing things no-one has done before, giving fans and customers access to sport anytime, anywhere. We're using world-class technology to transform sports and revolutionise the industry and we're not going to stop.  DAZN VALUES – THE ‘HOW’ IN WHAT WE DO:   AMBITIOUS – people who want to make a big impact and drive DAZN forward.   INVENTIVE – people with bright ideas who deliver great new experiences for our customers – and improvements for our business.  People who come up with better, simpler ways of doing things.  PASSIONATE – people who are proud of our product, our content and our business – and love to shout about it.  People who love what they do and show commitment every day.  BRAVE – people who take difficult decisions to help us focus on improving DAZN, our performance and our results.   SUPPORTIVE – people who know that we achieve more as a team than as individuals.  People value inclusion and look out for each other, helping their colleagues enjoy their work and develop their careers.  People who consider others before making decisions. At DAZN, we are committed to fostering an inclusive environment that values equality and diversity, where everyone can contribute and have their voices heard. This means hiring and developing talent across all races, ethnicities, religions, age groups, sexual orientations, gender identities and abilities. Everyone has the opportunity to make change and impact our DEI journey by joining our ERGs: Proud@DAZN, Women@DAZN, Disability@DAZN and ParentZone. If you’d like to include a cover letter with your application, please feel free to. Please do not feel you need to apply with a photo or disclose any other information that is not related to your professional experience. Our aim is to make our hiring processes as accessible for everyone as possible, including providing adjustments for interviews where we can. We look forward to hearing from you.

Senior Broadcast Support Engineer

Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for a Gainsight Administrator to join our mission to create a #CyberFit future and protect all data, applications and systems across any environment.
Gainsight Administrator plays a crucial role in driving value for partners across the lifecycle, thanks to the workflows they configure as a member of the Operational Excellence for Partner Success team. Gainsight Administrator collaborates with cross-functional business teams to develop partner success strategies and craft the associated business requirements. They translate these requirements into technical designs that they implement in Gainsight and, at times, integrated systems such as Salesforce, while adhering to systems administration best practices. Gainsight Administrator then trains team members and business partners to use the workflows they’ve set up, teach users best practices, ensure successful technical deployments on a recurring basis, and engage in daily problem solving to ensure the team can use the system productively. Altogether, they create and manage scalable processes and solutions on the Gainsight platform to support business goals.
WHAT YOU'LL DO
Solution Design
<ul>
<li>Configure, deploy, and administer the Gainsight platform (system configuration, reports, dashboards, end-to-end workflows, systems integrations)</li>
<li>Collaborate with cross-functional end users to gather business requirements that impact Gainsight and Salesforce, and configure the system to meet those needs (partnering with other operations teams as needed)</li>
<li>Collaborate with internal teams to identify key metrics, data sources, and the frequency and granularity of data feeds</li>
</ul>
Business Processes
<ul>
<li>Develop new business processes in partnership with Partner Success leadership and cross-functional teams</li>
<li>Manage the rollout of processes, including thoughtful timing</li>
<li>Design business rules that analyze partner data and trigger actions for the Partner Success team to engage with partners</li>
<li>Help users to develop an understanding of contributors to partners health, sources of partner risk/churn, and positive trends</li>
<li>Manage mapping and documentation of partner success processes</li>
</ul>
Upkeep and Support
<ul>
<li>Manage day-to-day support of Gainsight users, including fielding questions, ad-hoc customizations, design and implementation of core functionality, workflow adjustments, and user administration, security, and permissions</li>
<li>Monitor system performance, data integrity, and user activity and suggestions to make recommendations, thus establishing a process of continuous improvement of the Gainsight platform</li>
<li>Maintain expertise in Gainsight and other relevant software by staying up to date on new features, trends, and related technologies</li>
<li>Identify opportunities for improvement of existing tools and processes, including adopting new features in each Gainsight major release</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)
<ul>
<li>Bachelor’s degree, or equivalent experience in a relevant field (e.g., customer success, operations, business analysis, data analytics, database administration, computer science, data analytics)</li>
<li>Experience as end-user of a CRM (preferably Salesforce), customer support system, or marketing automation system</li>
<li>Demonstrated rapid, self-driven, experiment-driven learning of unfamiliar systems/software</li>
<li>Experience working in customer/partner success, or equivalent understanding of key customer/partner success principles</li>
<li>Demonstrated project management, business analysis, and problem-solving</li>
<li>Experience working in cross-functional teams</li>
<li>Self-starter, demonstrating leadership of owned projects</li>
<li>Excellent written and verbal communication and presentation skills</li>
<li>Strategic thinking and prioritization</li>
<li>Problem solver with a systems mindset Preferred</li>
<li>Gainsight experience as end-user</li>
<li>Gainsight administration experience, or Gainsight Associate Administrator (Level 1) Certification</li>
<li>CRM administration experience or certification</li>
<li>Partner/Customer-facing experience, especially as a Partner/Customer Success Manager</li>
<li>Experience interacting with senior leadership and managers</li>
<li>Experience in operations for partner/customer success, sales, support, services, or marketing</li>
<li>Experience in data analysis, business intelligence, and design of reports and dashboards</li>
<li>Understanding of data structures, data modeling, and database management</li>
</ul>
*Please submit your resume and application in English
WHO WE ARE
Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments.
A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses.
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances. 

WE OFFER 
<ul>
<li>Competitive health insurance benefits and annual leave </li>
<li>Hybrid and flexible working models </li>
<li>Employee recognition and referral bonus programs </li>
<li>Monthly sports card for employees and family members </li>
<li>Monthly public transport card, free parking, free office lunch vouchers </li>
<li>Teambuilding, social activities and networks </li>
</ul>
Professional Development  
<ul>
<li>Global mentorship program </li>
<li>Trainings, certifications and professional development activities </li>
<li>Participation in conferences and seminars </li>
</ul>
#LI-WC1

Gainsight System Administrator

Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on.  We are in an exciting phase of growth and expansion and looking for a Cloud Partner Success Manager (PSM) who is ready to join us in creating a #CyberFit future and protecting the digital world!
As the Cloud Partner Success Manager, you will bring experience in Account Management and have a passion for Data Protection and Cyber Security. You will work as part of the Inside Sales Channel Management organization and aligned with a portfolio of service providers utilizing Acronis Cyber Protect Cloud. Your main goals as the Cloud PSM will be to drive Annual Recurrent Revenue growth through account planning with dedicated partners, increase adoption of new services, retain a partner and create a best in class partner experience which is the key differentiator of Acronis.
Every member of our “A-Team” has an instrumental role and impact on the success of Acronis’ innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.
WHAT YOU'LL DO
<ul>
<li>Make a territory analysis and planning for dedicated geographies to identify top potential partners.</li>
<li>Drive quarter over quarter cloud revenue growth working through assigned partners</li>
<li>Align with Acronis Cloud Distributors for joint activities for channel enablement  </li>
<li>Drive successful upsell \ cross sell initiatives so partner</li>
<li>Make partners sell Acronis services to existing customer base of the partner, attract new customers to partner and help to retain existing customer to partner</li>
<li>Train new partners with existing and new products</li>
<li>Develop relationship with key decision makers on partner side</li>
<li>Engage Acronis presales and Technical support teams</li>
<li>Key KPIs: Total Revenue from signed partners, revenue and number of Acronis services sold through the partner</li>
<li>Make a territory analysis and planning for dedicated geographies to identify top potential partners</li>
<li>Perform account planning with all managed partners with level of certain details depending on partner’s engagement, loyalty and responsiveness</li>
<li>Motivate and enable partners to sell Acronis services to existing customer base of the partner, attract new customers to partner and help to retain existing customer to partner</li>
<li>Drive partner’s satisfaction and acting as a trusted advisor and single point of contact throughout the entire partner lifecycle</li>
<li>Drive successful upsell/cross sell initiatives with partner to increase new services attach rate</li>
<li>Put maximum efforts to avoid churn and retain a partner</li>
<li>Engage and orchestrate all needed internal resources to help dedicated partners’ growth</li>
<li>Know partner’s lifecycle management and be able to lead a partner along it through a set of regular activities focused on educating, evangelizing, making committed</li>
<li>Maintain a regularity/frequency of contact with every partner depending on priority</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS) 
<ul>
<li> 4+ years sales and marketing experience in the software industry</li>
<li>Channel sales\ Partner account manager \ Channel development position within a software vendor</li>
<li>In depth channel and field sales experience with understanding of cloud market business model</li>
<li>Expertise in Security concepts such as cybersecurity, threat detection, incident response, and familiarity with basic compliance standards and regulations. And sales methodologies.</li>
<li>Strong presentation, communication and planning skills</li>
<li>Fluent in English + native Arabic language</li>
</ul>
Please, submit your resume in English.
WHO WE ARE
Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution.  This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.
Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
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Cloud Partner Success Manager (Middle East)

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