Acronis

Acronis is revolutionizing cyber protection—providing natively integrated all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for an Enterprise Account Manager to join our mission to create a #CyberFit future and protect all data, applications, and systems across any environment.
The Enterprise Account Manager who will be reporting directly under the Senior Director for Large Acquisitions will have an instrumental role in driving new revenue growth aligned with our strategic business priorities. The primary focus will be on our cloud portfolio across the DACH region, leveraging your exceptional stakeholder management, negotiation, and influencing skills to handle the entire sales lifecycle. The Enterprise Account Manager will be responsible for building and maintaining strong relationships with large enterprise customers, ensuring high levels of customer satisfaction while leading account strategy and business development efforts.
WHAT YOU'LL DO
<ul>
<li>Revenue Growth: Drive new business revenue and expand existing business opportunities within the North American market, focusing on our cloud portfolio with the ability to manage up to 100 accounts and prospects.</li>
<li>Stakeholder Management: Build and maintain strong relationships with key decision-makers and stakeholders at all levels, including C-level executives.</li>
<li>Sales Lifecycle Management: Manage the entire sales process from forecasting and prospecting to closing, ensuring a seamless and efficient experience for the customer.</li>
<li>Account Strategy: Develop and execute long-term strategic relationships and account plans that align with Acronis’ business objectives and drive significant growth opportunities.</li>
<li>Cross-Functional Collaboration: Partner with internal teams, including marketing, product management, sales enablement and beyond to deliver integrated solutions and address client needs.</li>
<li>Customer Satisfaction: Act as a trusted advisor to our Partners, ensuring high levels of customer satisfaction and fostering long-term relationships.</li>
<li>Market Intelligence: Stay informed about industry trends, competitive landscape, and emerging technologies to effectively position Acronis’ products and solutions and anticipate customer needs.</li>
</ul>
WHAT YOU BRING
<ul>
<li>Experience: 1-2 years of sales experience in an IT company, preferably in data back-up/ cyber security/ enterprise domain with a proven track record of achieving and exceeding revenue targets in a fast-paced environment.</li>
<li>Languages: English and German professional level mandatory.</li>
<li>Skills: Exceptional negotiation, influencing and closing skills, with the ability to manage complex sales cycles and engage with all levels of the organization.</li>
<li>Knowledge: Deep understanding of cloud technologies and solutions, and the ability to articulate their benefits and value propositions effectively to our customers.</li>
<li>Communication: Strong verbal and written communication skills, with the ability to present and explain complex concepts clearly and persuasively.</li>
<li>Collaboration: Team-player with a commitment to succeed and proven ability to work effectively in cross-functional teams and build relationships across various departments.</li>
<li>Education: Bachelor’s degree in Business, Marketing, Computer Science, or a related field preferred.</li>
</ul>
*Please submit your resume and application in English
WHO WE ARE
Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments.
A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses.
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
#LI-LD1

Berlin

Enterprise Account Manager (DACH)

Acronis is a world leader in cyber protection—empowering people with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for a Technical Support Engineer with German who is ready to join us in creating a #CyberFit future!
The Technical Support Engineer with German will function as the main support technical expert in specific Company’s products or services. Be the person responsible for resolving the customers’ technical incidents using your own expertise and extensive cooperation with the Company’s Engineering departments. Craft solutions, submit bug reports, coordinate complex tasks with other teams (Engineering, QA, DCO, Product Management), communicate with the customers to their complete satisfaction.
Every member of our “A-Team” has an instrumental role and impact on the success of Acronis’ innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.
WHAT YOU'LL DO
<ul>
<li>Focus on fast and effective technical issues troubleshooting involving various software, networking and hardware environments</li>
<li>Perform technical analysis of customer issues and define plan for fixing them</li>
<li>Direct involvement with the product and engineering teams</li>
<li>Provide technical advices to junior staff members and review technical results, evaluations and analyses</li>
<li>Create Knowledge Base articles, best practice guides and other documentation</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS) 

<ul>
<li>Fluent German and English (both oral and written, Upper Intermediate as a minimum);</li>
<li>Ability to describe the details on technical issues in all their complexity when needed;</li>
<li>2 or more years of work experience in an applicable industry and role are a plus;</li>
<li>Great communication skills and customer focus, ability to prioritize and switch between a variety of time-sensitive issues</li>
<li>Responsible and quick to decide and act;</li>
<li>Network troubleshooting (know how to use Wireshark, tcpdump, iperf; experience with deploying and configuring services like DHCP, DNS, L2TP/IPSEC/Open VPN, HTTP servers);</li>
<li>Windows Administrator;</li>
<li>Linux Administrator is a plus;</li>
<li>Virtualization experience is a plus;</li>
<li>Business applications (should be familiar with one or more of the following: MS Exchange, MS SQL, MySQL, Oracle DB, Citrix XenApp, NTP servers);</li>
<li>Passion for troubleshooting, ability to come up with efficient solutions for unordinary issues;</li>
<li>Good communication skills and customer focus, ability to prioritize and switch between a variety of time-sensitive issues;</li>
<li>Passion for troubleshooting, ability to come up with efficient solutions for unordinary issues;</li>
<li>Strong internal customer focus with desire to learn all aspects of the business;</li>
<li>High level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high-level of accuracy;</li>
<li>Strong written and verbal communication and interpersonal skills;</li>
<li>Outstanding organizational, problem solving, and multi-tasking skills;</li>
<li>Team-player and positive attitude, eager to do more and help out, views challenging situations as opportunities;</li>
<li>Self-motivated, proactive, and able to work with minimal supervision;</li>
</ul>

*Please submit your resume and application in English
WHO WE ARE
Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution.  This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.
Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities in which we live. Mutual trust, respect, personal achievement, individual leadership, and a belief that we can contribute to the world everyday are the cornerstones of the Acronis Team.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
#LI-LD1

Tunis

Technical Support Engineer, Priority Team (German Language)

Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for a Cloud Expert Engineer who is ready to join our mission in creating a #CyberFit future!
In this role you will be a main technical support expert in specific Company’s products or services. Your responsibility will be to resolve the customers’ technical incidents using your own expertise and extensive cooperation with the Company’s Engineering departments, as well as craft solutions, submit bug reports, coordinate complex tasks with other teams (Engineering, QA, DCO, Product Management), communicate with the customers to their complete satisfaction. 
WHAT YOU'LL DO 
<ul>
<li>Work on resolving various technical incidents for the Company’s customers involving various software, networking and hardware environments via email, phone and chat. </li>
<li>Build and maintain strong relationships with customers able to thrive in the ever-changing work environment. </li>
<li>Stay abreast of the latest changes, trends and technological advancements in the industry (Cloud, Storage, Virtualization, Business Applications, etc), while maintain deep knowledge of Company operations to support client requests effectively. </li>
<li>Interact with various departments to analyze and resolve problems; </li>
<li>Provide technical advice and mentoring to junior staff members and review technical results, evaluations and analyses. </li>
<li>Develop documentation regarding installation, upgrades, support, and compatibility issues. </li>
<li>Ensure that all relevant communication, documents, and files related to the case are accurately recorded in the support system </li>
</ul>
WHAT YOU BRING 
<ul>
<li>Fluent Italian and English (both oral and written, Upper Intermediate as a minimum)</li>
<li>Advanced technical knowledge in areas such as: Windows Server; Network troubleshooting (Wireshark, tcpdump, iperf); deploying and configuring services like DHCP, DNS, L2TP/IPSEC/Open VPN, HTTP servers </li>
<li>Working knowledge of Linux/UNIX (application and configuration management; RHCSA as a baseline; CLI power user) </li>
<li>Experience with Virtualization (know how to deploy and manage Virtual Machines on VMware ESXi / Microsoft Hyper-V clusters) </li>
<li>Proficiency in Business applications (should be familiar with one or more of the following: MS Exchange, MS SQL, MySQL, Oracle DB, Citrix XenApp, NTP servers) </li>
<li>Passion for troubleshooting </li>
<li>Strong internal customer focus with desire to learn all aspects of the business </li>
<li>High level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high-level of accuracy </li>
<li>Outstanding organizational, problem solving, and multi-tasking skills </li>
<li>Team-player and positive attitude, eager to do more and help out </li>
<li>Self-motivated, proactive, and able to work with minimal supervision </li>
</ul>
*Please submit your resume and application in English
WHO WE ARE

Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments.
A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses.
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances. 
#LI-LD1

Budapest

Cloud Expert Engineer with Italian

Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for а Technical Support Engineer who is ready to join our mission in creating a #CyberFit future!
The Technical Support Engineer with German will function as the main support technical expert in specific Company’s products or services. Be the person responsible for resolving the customers’ technical incidents using your own expertise and extensive cooperation with the Company’s Engineering departments. Craft solutions, submit bug reports, coordinate complex tasks with other teams (Engineering, QA, DCO, Product Management), communicate with the customers to their complete satisfaction.
WHAT YOU'LL DO
<ul>
<li>Focus on fast and effective technical issues troubleshooting involving various software, networking and hardware environments</li>
<li>Perform technical analysis of customer issues and define plan for fixing them</li>
<li>Direct involvement with the product and engineering teams</li>
<li>Provide technical advices to junior staff members and review technical results, evaluations and analyses</li>
<li>Create Knowledge Base articles, best practice guides and other documentation</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS) 
<ul>
<li>Fluent German and English (both oral and written, Upper Intermediate as a minimum)</li>
<li>Ability to describe the details on technical issues in all their complexity when needed;</li>
<li>2 or more years of work experience in an applicable industry and role are a plus;</li>
<li>Great communication skills and customer focus, ability to prioritize and switch between a variety of time-sensitive issues</li>
<li>Responsible and quick to decide and act;</li>
<li>Network troubleshooting (know how to use Wireshark, tcpdump, iperf; experience with deploying and configuring services like DHCP, DNS, L2TP/IPSEC/Open VPN, HTTP servers);</li>
<li>Windows Administrator;</li>
<li>Linux Administrator is a plus;</li>
<li>Virtualization experience is a plus;</li>
<li>Business applications (should be familiar with one or more of the following: MS Exchange, MS SQL, MySQL, Oracle DB, Citrix XenApp, NTP servers);</li>
<li>Passion for troubleshooting, ability to come up with efficient solutions for unordinary issues;</li>
<li>Good communication skills and customer focus, ability to prioritize and switch between a variety of time-sensitive issues;</li>
<li>Passion for troubleshooting, ability to come up with efficient solutions for unordinary issues;</li>
<li>Strong internal customer focus with desire to learn all aspects of the business;</li>
<li>High level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high-level of accuracy;</li>
<li>Strong written and verbal communication and interpersonal skills;</li>
<li>Outstanding organizational, problem solving, and multi-tasking skills;</li>
<li>Team-player and positive attitude, eager to do more and help out, views challenging situations as opportunities;</li>
<li>Self-motivated, proactive, and able to work with minimal supervision;</li>
</ul>
*Please submit your resume and application in English
WHO WE ARE
Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments.
A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses.
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances. 
#LI-KP1

Vienna

Rackspace

The Senior Manager, Data Engineering, will oversee and lead the Data Engineering team in operating the company wide data platform. They will have a deep experience with large-scale distributed systems from design to deploy. They are an expert in Big Data and data platforms and will possess excellent organizational, leadership, decision making, and communication skills. They must have a passion to lead and deliver.     Manage the team members and projects of the data engineering team and ensure delivery in a timely manner while meeting the requirements set forth by the business. Uses expertise in multiple areas to interpret internal and external business issues and recommend solutions based on best practices. Solves complex problems and takes a broad perspective to identify innovative solutions. Manage a team of data engineers. Facilitates communication upward and across project team including project status and technical information. Ensures projects are completed according to product specifications and are properly documented. Responsible for hiring, firing, performance appraisals, and pay reviews of data engineers. Implement product features and refine specifications with our Data scientists, Data Analysts and Data Architects. Resolve operational issues by collaborating with upstream support groups and other engineering teams. Ensures projects are completed according to product specifications and are properly documented.<h3>Leadership</h3><ul><ul><li>Leads a unit toward common goals and objectives.</li><li>Works with subordinates to develop projects, goals and objectives, mentors through task execution.</li><li>Success evaluated based on the overall review of unit performance.</li><li>Provides direct supervision to individual contributors.</li><li>50-60% management, 40-50% work product.</li></ul></ul><h3>Decision Making</h3><ul><ul><li> Decisions impact attainment of short-term goals.</li><li>Sees multiple outcomes and determines appropriate course of action.</li><li>Failure to achieve results will cause critical delays.</li><li>Must foresee issues and creatively address in a pro-active manner.</li></ul></ul><h3>Complexity</h3><ul><ul><li>Determines subordinate goals and objectives.</li><li>Establishes and maintains unit policies and best practices.</li><li>Works on issues of diverse scope which requires an understanding of the business.</li><li>Executes on strategic goals and objectives ensuring alignment with the department’s strategic plan.</li><li>Administer unit budget.</li></ul></ul><h3>Influence</h3><ul><ul><li>Contributes to strategic planning for the unit.</li><li>Inspires others to perform at the highest level.</li><li>Collaborates with internal stakeholders to deliver consistent, aligned business outcomes.</li></ul></ul><h3>Key Responsibilities</h3><ul><ul><li>Facilitates communication upward and across project team including project status and technical information.</li><li>Ensures projects are completed according to product specifications and are properly documented.</li><li>Implement product features and refine specifications with our Data scientists, Data Analysts and Data Architects.</li><li>Resolve operational issues by collaborating with upstream support groups and other engineering teams.</li><li>Anticipates talent needs, allowing team members to provide input, and leads effort to find the right resources.</li><li>Manages performance of people managers and individual contributors. (KPI)</li><li>Performance and efficiency of the code delivery by the entire team, including stories completed , story points delivered and assigned goals during goal setting.</li></ul></ul><h3>Education </h3><ul><ul><li>Bachelor’s degree required.</li></ul></ul><h3>Experience </h3><ul><ul><li>Requires 7-9 years of experience.</li><li>Prefer informal or formal people leadership and/or mentoring experience.</li></ul></ul><h3>Physical Demands</h3><ul><ul><li>General office environment. Moderate levels of stress may occur at times. No special physical demands required.</li><li>Role requires less than 10% travel.</li></ul></ul>DisclaimerThe above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Vietnam

Senior Manager, Data Engineering - Vietnam

About the Role:We are looking for a seasoned Principal ML OPS Engineer to architect, build, and optimize ML inference platform. The role demands an individual with significant expertise in Machine Learning engineering and infrastructure, with an emphasis on building Machine Learning inference systems. Proven experience in building and scaling ML inference platforms in a production environment is crucial. This remote position calls for exceptional communication skills and a knack for independently tackling complex challenges with innovative solutions.<h3>What you will be doing:</h3><ul><ul><li>Architect and optimize our existing data infrastructure to support cutting-edge machine learning and deep learning models.</li><li>Collaborate closely with cross-functional teams to translate business objectives into robust engineering solutions.</li><li>Own the end-to-end development and operation of high-performance, cost-effective inference systems for a diverse range of models, including state-of-the-art LLMs.</li><li>Provide technical leadership and mentorship to foster a high-performing engineering team.</li></ul></ul><h3>Requirements:</h3><ul><ul><li>Proven track record in designing and implementing cost-effective and scalable ML inference systems. </li><li>Hands-on experience with leading deep learning frameworks such as TensorFlow, Keras, or Spark MLlib. </li><li>Solid foundation in machine learning algorithms, natural language processing, and statistical modeling. </li><li>Strong grasp of fundamental computer science concepts including algorithms, distributed systems, data structures, and database management. </li><li>Expert-level proficiency in at least one programming language such as Java, Python, or C++.</li><li>Ability to tackle complex challenges and devise effective solutions. Use critical thinking to approach problems from various angles and propose innovative solutions.</li><li>Worked effectively in a remote setting, maintaining strong written and verbal communication skills. Collaborate with team members and stakeholders, ensuring clear understanding of technical requirements and project goals.</li><li>Proven experience in Apache Hadoop ecosystem (Oozie, Pig, Hive, Map Reduce).</li><li>Expertise in public cloud services, particularly in GCP and Vertex AI.</li></ul></ul><h3>Must have:</h3><ul><ul><li>Proven expertise in applying model optimization techniques (distillation, quantization, hardware acceleration) to production environments.</li><li>In-depth understanding of LLM architectures, parameter scaling, and deployment trade-offs.</li><li>Technical degree: Bachelor's degree in Computer Science with a minimum of 10+ years of relevant industry experience, or </li><li>A Master's degree in Computer Science with at least 8+ years of relevant industry experience. </li><li>A specialization in Machine Learning is preferred. </li></ul></ul>#LI-VM1#Rackspace#LI-Rackspace#LI-USA#LI-RemoteAbout Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Canada

Principal MLOPs Engineer (Canada)

About the Role:We are looking for a seasoned Senior ML OPS Engineer to architect, build, and optimize ML inference platform. The role demands an individual with significant expertise in Machine Learning engineering and infrastructure, with an emphasis on building Machine Learning inference systems. Proven experience in building and scaling ML inference platforms in a production environment is crucial. This remote position calls for exceptional communication skills and a knack for independently tackling complex challenges with innovative solutions.<h3>What you will be doing:</h3><ul><ul><li>Architect and optimize our existing data infrastructure to support cutting-edge machine learning and deep learning models.</li><li>Collaborate closely with cross-functional teams to translate business objectives into robust engineering solutions.</li><li>Own the end-to-end development and operation of high-performance, cost-effective inference systems for a diverse range of models, including state-of-the-art LLMs.</li><li>Provide technical leadership and mentorship to foster a high-performing engineering team.</li></ul></ul><h3>Requirements:</h3><ul><ul><li>Proven track record in designing and implementing cost-effective and scalable ML inference systems. </li><li>Hands-on experience with leading deep learning frameworks such as TensorFlow, Keras, or Spark MLlib. </li><li>Solid foundation in machine learning algorithms, natural language processing, and statistical modeling. </li><li>Strong grasp of fundamental computer science concepts including algorithms, distributed systems, data structures, and database management. </li><li>Expert-level proficiency in at least one programming language such as Java, Python, or C++.</li><li>Ability to tackle complex challenges and devise effective solutions. Use critical thinking to approach problems from various angles and propose innovative solutions.</li><li>Worked effectively in a remote setting, maintaining strong written and verbal communication skills. Collaborate with team members and stakeholders, ensuring clear understanding of technical requirements and project goals.</li><li>Proven experience in Apache Hadoop ecosystem (Oozie, Pig, Hive, Map Reduce).</li><li>Expertise in public cloud services, particularly in GCP and Vertex AI.</li></ul></ul><h3>Must have:</h3><ul><ul><li>Proven expertise in applying model optimization techniques (distillation, quantization, hardware acceleration) to production environments.</li><li>In-depth understanding of LLM architectures, parameter scaling, and deployment trade-offs.</li><li>Technical degree: Bachelor's degree in Computer Science with a minimum of 8 years of relevant industry experience, or </li><li>A Master's degree in Computer Science with at least 6 years of relevant industry experience. </li><li>A specialization in Machine Learning is preferred. </li></ul></ul>#LI-VM1#Rackspace#LI-Rackspace#LI-USA#LI-RemoteAbout Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Senior MLOPs Engineer (Canada)

Acronis is revolutionizing cyber protection—providing natively integrated all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for an Enterprise Account Executive to join our mission to create a #CyberFit future and protect all data, applications, and systems across any environment.
The Enterprise Account Executive who will be reporting directly under the Senior Director for Large Acquisitions will have an instrumental role in driving new revenue growth aligned with our strategic business priorities. The primary focus will be on our cloud portfolio across North America, leveraging your exceptional stakeholder management, negotiation, and influencing skills to handle the entire sales lifecycle. The Enterprise Account Executive will be responsible for building and maintaining strong relationships with large enterprise customers, ensuring high levels of customer satisfaction while leading account strategy and business development efforts.
WHAT YOU'LL DO
<ul>
<li>Revenue Growth: Drive new business revenue and expand existing business opportunities within the North American market, focusing on our cloud portfolio with the ability to manage up to 100 accounts and prospects.</li>
<li>Stakeholder Management: Build and maintain strong relationships with key decision-makers and stakeholders at all levels, including C-level executives.</li>
<li>Sales Lifecycle Management: Manage the entire sales process from forecasting and prospecting to closing, ensuring a seamless and efficient experience for the customer.</li>
<li>Account Strategy: Develop and execute long-term strategic relationships and account plans that align with Acronis’ business objectives and drive significant growth opportunities.</li>
<li>Cross-Functional Collaboration: Partner with internal teams, including marketing, product management, sales enablement and beyond to deliver integrated solutions and address client needs.</li>
<li>Customer Satisfaction: Act as a trusted advisor to our Partners, ensuring high levels of customer satisfaction and fostering long-term relationships.</li>
<li>Market Intelligence: Stay informed about industry trends, competitive landscape, and emerging technologies to effectively position Acronis’ products and solutions and anticipate customer needs.</li>
</ul>
WHAT YOU BRING
<ul>
<li>Experience: Proven experience in a cyber security company demonstrating a strong understanding of industry practices and protocols is required. Minimum of 5 years of experience in enterprise sales, with a proven track record of achieving and exceeding revenue targets in a fast-paced environment.</li>
<li>Skills: Exceptional negotiation, influencing and closing skills, with the ability to manage complex sales cycles and engage with all levels of the organization.</li>
<li>Knowledge: Deep understanding of cloud technologies and solutions, and the ability to articulate their benefits and value propositions effectively to our customers.</li>
<li>Communication: Strong verbal and written communication skills, with the ability to present and explain complex concepts clearly and persuasively.</li>
<li>Collaboration: Team-player with a commitment to succeed and proven ability to work effectively in cross-functional teams and build relationships across various departments.</li>
<li>Education: Bachelor’s degree in Business, Marketing, Computer Science, or a related field preferred.</li>
<li>Languages: English and German professional level mandatory</li>
</ul>
WHY JOIN US?
<ul>
<li>Innovative, Flexible Environment: Be part of forward-thinking company that leads the way in cyber protection technology. This role can be located anywhere in the US with the ability to work remote.</li>
<li>Career Growth: Opportunities for professional development and career advancement within a global organization.</li>
<li>Impact: Contribute to relationships and sales strategy that drive business success and enhance customer satisfaction.</li>
</ul>
WHO WE ARE
Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments.
A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses.
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
#LI-MC1

Boston

Enterprise Account Executive (DACH)

Job SummaryThis position is responsible for the delivery and execution of projects and initiatives under the Future Finance Program (FFP). The FFP is a Group driven program and aims to modernize Prudential’s Finance function by strengthening Finance &amp; Actuarial capabilities through enhanced data and improved systems. The FFP will be the mechanism to transform the role of Finance within the organization. The role will work closely with FFP Technical Delivery Lead, Workstream Product Owners for Data, Actuarial. Accounting and MIS, for successfully delivering the Data related parts of the FFP project, including the Financial Data Repository (FDR) &amp; application integration. The role involves coordination of the day-to-day activities, support on the prioritization of the requirements/backlog as well as support on the strategic planning. The role will require experience in the data platform solution &amp; integration implementation for applications within Financial domains including FDR, Oracle ERP (accounting), Coupa (Expenses), Workday (payroll) &amp; actuarial. The FDR provides the logical “single source of truth” for all financial and actuarial data needs required for the Finance (FFP). This data architecture needs to be secure, resilient, accurate, timely, scalable &amp; cost efficient.  JOB DESCRIPTIONRole and Responsibilities·        Be responsible for the implementation of the FDR and other Data products as defined by business owner and tech product owner.·        Lead the Data delivery team in the planning and implementing the FDR and other Data products as per defined timelines &amp; Prudential Engineering framework &amp; policies and transition to Run team post go-live·        Work in close collaboration with project sponsors and stakeholders to ensure appropriate definition of project goals, deliverables, and acceptance criteria·        Coordinate interactions with the business platforms/entities·        Day-to-day coordination on progress, prioritization and problem solving with the Data implementation team. ·        Provide timely and concise updates to Finance GTP (Global Tech Product) Owner and inputs to the governance committees.·        Support the process of documenting business requirements/user stories from stakeholders.·        Support prioritization of the requirements catalogue/user story backlog·        Ensure good level of both technical &amp; functional documentation for knowledge management &amp; communications for within Engineering &amp; Finance GTP Qualifications·        Experience Level: Minimum 10+ years of relevant experience in IT implementation for Finance domain (MIS, Accounting &amp; Actuarial)·        Education Level: Bachelor's degree in Computer Science, Data Engineering, or related field (Master's degree preferred).·        Personal Attributes: Strong analytical skills, leadership capabilities, effective communication, and problem-solving ability·        Specific Skills: Deep technical knowledge in data engineering, database management and data warehousing technologies. (e.g. SQL, Python, Spark, Azure stack, Databricks)·        Strong Data modeling and managing Distributed Computing Platforms for Data Processing, with understanding of frameworks like Hadoop, Spark, or Flink. ·        Advance knowledge of SQL and writing resource-efficient queries·        High expertise with data integration tools, data pipeline orchestration tools, and workflow management systemsMandatory skills·        Strong background in data engineering, with experience architecting complex data systems in large-scale environments for Financial domain (Accounting, MIS, Actuarial)·        Experience in successful delivery of complex finance data related projects end to end·        Experience in Agile and DevSecOps delivery, quality practices, techniques, test automation and tools required for all aspect of data engineering/ data platforms·        Experience with cloud-based technologies incl. Microsoft Azure, Databricks, Delta Lake·        Experience in data ingestion tools of CDC, ADF and Qlik Replicate·        Experience in adoption of data governance frameworks using Collibra and Unity Catalog·        Experience with JIRA, Confluence, Github, Bitbucket and other similar developer tools·        Experience in using PowerBI for data visualization and analytics, supporting a data-enabled organizationPreferred skills·         Excellent problem-solving and troubleshooting skills·        Strong communication and collaboration skills

India

Data Engineering Lead ( Engineering Manager - Data)

The OpenStack Solutions Architect is the front-line expert at working with Rackspace’s customers, sales teams, solutions engineers, and product development/management groups.  The candidate that will fit best into a OpenStack Solutions Architect role will have extensive experience in architecture and design and development of business applications utilizing Kubernetes and/or OpenStack infrastructure.<ul><ul><li>Innately service-oriented and always communicates with respect and professionalism</li><li>Comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base</li><li>Ability to prioritize deals, training, and initiatives through highly effective time management</li><li>Excellent problem solving, analytical, presentation, and whiteboarding skills</li><li>Motivated self-starter who takes ownership of customer needs and works to find a positive outcome that yields high customer service levels</li><li>A trusted advisor to the customer that will conduct deep-dive sessions to help customers overcome adoption concerns</li><li>The ability to interact in an engaging way with individuals and groups while conveying the value of Rackspace services with clarity of the benefits to the customer.   </li></ul></ul>·         Requires 5+ years of solution architecture experience or specialty domain experience with a proven track record·         Strong knowledge of the core OpenStack or Kubernetes projects·         Experience with sizing and optimizing the hardware required to run the various OpenStack services of Nova, Swift, Cinder, Neutron, Keystone, Glance, Ceph, Heat, and other core services and/or experience with Kubernetes architecture and configuration best practices and guidelines·         Familiarity with or a desire to learn components such as Helm, ISTIO, Prometheus, and other Kubernetes services.·         Strong understanding of the DevOps concepts for CI/CD, configuration management, orchestration, etc.·         Familiarity with programming and architectural frameworks; experience with Python and/or OpenShift is ideal·         Any of the following industry certifications are a plus: Linux+, RHCSA, RHCE, MCSE, MCSA, MCITP, CCNA, CKA, CKAD, OpenStack·         Ability to travel approximately 25-50%·         Candidate must have the unrestricted right to work in the US without requiring sponsorship

Solution Architect - Specialty Domain - OpenStack

Ljubljana

Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for a Priority Support Engineer who is ready to join our mission in creating a #CyberFit future!
As a Priority Support Engineer, you will function as the main support technical expert in specific Company’s products or services. Your responsibility will be to resolve the customers’ technical incidents using your own expertise and extensive cooperation with the Company’s Engineering departments, as well as craft solutions, submit bug reports, coordinate complex tasks with other teams (Engineering, QA, DCO, Product Management), communicate with the customers to their complete satisfaction.  
WHAT YOU'LL DO 
<ul>
<li>Work on resolving various technical incidents for the Company’s customers involving various software, networking and hardware environments </li>
<li>Responsible for building and maintaining strong relationships with customers able to thrive in the ever-changing work environment </li>
<li>Stay abreast of the latest changes, trends and technological advancements in the industry (Cloud, Storage, Virtualization, Business Applications, etc.). Maintain deep knowledge of Company operations to support client requests effectively </li>
<li>Interact with various departments to analyze and resolve problems </li>
<li>Provide technical advice to junior staff members and review technical results, evaluations and analyses. Provide for the development of junior staff within the work group through mentoring and technical guidance </li>
<li>Develop documentation regarding installation, upgrades, support, and compatibility issues </li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS) 
<ul>
<li>Fluent French and English (both oral and written, Upper Intermediate as a minimum)</li>
<li>Network troubleshooting experience (Wireshark, tcpdump, iperf) and proficiency in deploying and configuring services like DHCP, DNS, L2TP/IPSEC/Open VPN, HTTP servers </li>
<li>Windows Server experience (know how to gather and analyze various Windows logs and dumps; application level troubleshooting with Procmon and Process Explorer) </li>
<li>Business applications experience (should be familiar with one or more of the following: MS Exchange, MS SQL, MySQL, Oracle DB, Citrix XenApp, NTP servers) </li>
<li>Ability to describe the details on technical issues in all their complexity when needed </li>
<li>Great communication skills and customer focus, ability to prioritize and switch between a variety of time-sensitive issues </li>
<li>Passion for troubleshooting, ability to come up with efficient solutions for unordinary issues </li>
</ul>
Would be considered plus if you have 
<ul>
<li>2+ years of work experience in an applicable industry and role  </li>
<li>Linux experience </li>
<li>Awareness of Virtualization </li>
</ul>
*Please submit your resume and application in English
WHO WE ARE

Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments.
A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses.
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances. 
#LI-LD1

Priority Support Engineer (French language)

The VMware Solutions Architect is the front-line expert at working with Rackspace’s customers, sales teams, solutions engineers, and product development/management groups.  The candidate that will fit best into a VMware Solutions Architect role will have extensive experience in the design and development of business applications and VMware solutions.  The Solutions Architect will design futuristic solutions with currently available technology and take responsibility for the quality of the solution.  The VMware Solutions Architect will work with Rackspace’s sales teams to understand the customers’ business and technical objectives and then design solutions that leverage existing supported VMware technologies.  Where existing solutions do not exist, the Solutions Architect will work with product management and product engineering to help implement new standards and new processes that allows Rackspace to solve for the customer’s needs.<ul><ul><li>Innately service-oriented and always communicates with respect and professionalism.</li><li>Comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base.</li><li>Ability to prioritize deals, training, and initiatives through highly effective time management</li><li>Excellent problem solving, analytical, presentation, and whiteboarding skills</li><li>Motivated self-starter who takes ownership of customer needs and works to find a positive outcome that yields high customer service levels.</li><li>A Trusted advisor to the customer that will conduct deep-dive sessions to help customers overcome adoption concerns.</li><li>The ability to interact in an engaging way with individuals and groups while conveying the value of Rackspace services with clarity of the benefits to the customer.   </li></ul></ul>·         Requires 5+ years of solution architecture experience or specialty domain experience with a proven track record.·         Have a strong understanding and experience with VMware SDDC, vSAN, VNX, vSphere, SRM, Tanzu, HCX, vRealize and other VMware technologies.  ·         Experience with Hyperscaler VMware offerings such as VMC, GCVE, or AVS is ideal.·         Strong understanding of architectural frameworks, DevOps concepts for CI/CD, configuration management, orchestration, etc.·         Any of the following industry certifications are a plus: VCP, VCAP, or VCDX for DCV or CMA, RHCSA, RHCE, MCSE, MCSA, MCITP, CCNA, CKA, CKAD, OpenStack.·         Ability to travel approximately 15-50%.·         Candidates must have the unrestricted right to work in the US without requiring sponsorship.

Solution Architect - Specialty Domain - VMWare

Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for a Cloud Software Support Specialist who is ready to join our mission in creating a #CyberFit future!
In this role you will be the main technical support expert in specific Company’s products or services. Your responsibility will be to resolve the customers’ technical incidents using your own expertise and extensive cooperation with the Company’s Engineering departments, as well as craft solutions, submit bug reports, coordinate complex tasks with other teams (Engineering, QA, DCO, Product Management), communicate with the customers to their complete satisfaction. 
WHAT YOU'LL DO
<ul>
<li>Work on resolving various technical incidents for the Company’s customers involving various software, networking and hardware environments via email, phone and chat </li>
<li>Build and maintain strong relationships with customers able to thrive in the ever-changing work environment </li>
<li>Stay abreast of the latest changes, trends and technological advancements in the industry (Cloud, Storage, Virtualization, Business Applications, etc), while maintain deep knowledge of Company operations to support client requests effectively </li>
<li>Interact with various departments to analyze and resolve problems </li>
<li>Provide technical advice and mentoring to junior staff members and review technical results, evaluations and analyses </li>
<li>Develop documentation regarding installation, upgrades, support, and compatibility issues </li>
<li>Ensure that all relevant communication, documents, and files related to the case are accurately recorded in the support system </li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)
<ul>
<li>Fluent English (both verbal and written, Upper Intermediate as minimum) </li>
<li>Advanced technical knowledge in areas such as:
<ul>
<li>Windows Server ( analysis of various Windows logs and dumps; application level troubleshooting with Procmon and Process Explorer)</li>
<li>Network troubleshooting (Wireshark, tcpdump, iperf); deploying and configuring services like DHCP, DNS, L2TP/IPSEC/Open VPN, HTTP servers)</li>
</ul>
</li>
<li>Working knowledge of Linux/UNIX (application and configuration management; RHCSA as a baseline; CLI power user) </li>
<li>Experience with Virtualization (know how to deploy and manage Virtual Machines on VMware ESXi / Microsoft Hyper-V clusters) </li>
<li>Proficiency in Business applications (should be familiar with one or more of the following: MS Exchange, MS SQL, MySQL, Oracle DB, Citrix XenApp, NTP servers) </li>
<li>Good communication skills and customer focus with ability to prioritize and switch between a variety of time-sensitive issues </li>
</ul>
*Please submit your resume and application in English
WHO WE ARE

Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments.
A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses.
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances. 
#LI-LD1

Belgrade

Infrastructure Expert Support Engineer

Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for a Cloud Expert Engineer who is ready to join our mission in creating a #CyberFit future!
In this role you will be a main technical support expert in specific Company’s products or services. Your responsibility will be to resolve the customers’ technical incidents using your own expertise and extensive cooperation with the Company’s Engineering departments, as well as craft solutions, submit bug reports, coordinate complex tasks with other teams (Engineering, QA, DCO, Product Management), communicate with the customers to their complete satisfaction. 
WHAT YOU'LL DO 
<ul>
<li>Work on resolving various technical incidents for the Company’s customers involving various software, networking and hardware environments via email, phone and chat. </li>
<li>Build and maintain strong relationships with customers able to thrive in the ever-changing work environment. </li>
<li>Stay abreast of the latest changes, trends and technological advancements in the industry (Cloud, Storage, Virtualization, Business Applications, etc), while maintain deep knowledge of Company operations to support client requests effectively. </li>
<li>Interact with various departments to analyze and resolve problems; </li>
<li>Provide technical advice and mentoring to junior staff members and review technical results, evaluations and analyses. </li>
<li>Develop documentation regarding installation, upgrades, support, and compatibility issues. </li>
<li>Ensure that all relevant communication, documents, and files related to the case are accurately recorded in the support system </li>
</ul>
WHAT YOU BRING 
<ul>
<li>Fluent French and English (both oral and written, Upper Intermediate as a minimum)</li>
<li>Advanced technical knowledge in areas such as: Windows Server; Network troubleshooting (Wireshark, tcpdump, iperf); deploying and configuring services like DHCP, DNS, L2TP/IPSEC/Open VPN, HTTP servers </li>
<li>Working knowledge of Linux/UNIX (application and configuration management; RHCSA as a baseline; CLI power user) </li>
<li>Experience with Virtualization (know how to deploy and manage Virtual Machines on VMware ESXi / Microsoft Hyper-V clusters) </li>
<li>Proficiency in Business applications (should be familiar with one or more of the following: MS Exchange, MS SQL, MySQL, Oracle DB, Citrix XenApp, NTP servers) </li>
<li>Passion for troubleshooting </li>
<li>Strong internal customer focus with desire to learn all aspects of the business </li>
<li>High level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high-level of accuracy </li>
<li>Outstanding organizational, problem solving, and multi-tasking skills </li>
<li>Team-player and positive attitude, eager to do more and help out </li>
<li>Self-motivated, proactive, and able to work with minimal supervision </li>
</ul>
*Please submit your resume and application in English
WHO WE ARE

Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments.
A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses.
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances. 
#LI-LD1

Rabat

Cloud Expert Engineer with French

The leading job board for Cyber Security Jobs. Start your career in Information Security Industry. Jobs are updated daily.

Job Position and Company	Location	Tags	Posted
Enterprise Account Manager (DACH) at Acronis	Remote Full Time Manager
Technical Support Engineer, Priority Team (German Language) at Acronis	Remote Full Time Administrator Windows
Cloud Expert Engineer with Italian at Acronis	Remote Full Time Windows
Technical Support Engineer, Priority Team (German Language) at Acronis	Remote Full Time Administrator Windows
Senior Manager, Data Engineering - Vietnam at Rackspace	Remote Full Time Manager
Principal MLOPs Engineer (Canada) at Rackspace	Remote Full Time
Senior MLOPs Engineer (Canada) at Rackspace	Remote Full Time
Enterprise Account Executive (DACH) at Acronis	Remote Full Time
Data Engineering Lead ( Engineering Manager - Data) at Rackspace	Remote Full Time Manager Devsecops
Solution Architect - Specialty Domain - OpenStack at Rackspace	Remote Full Time
Cloud Expert Engineer with Italian at Acronis	Remote Full Time Windows
Priority Support Engineer (French language) at Acronis	Remote Full Time Windows
Solution Architect - Specialty Domain - VMWare at Rackspace	Remote Full Time
Infrastructure Expert Support Engineer at Acronis	Remote Full Time Windows
Cloud Expert Engineer with French at Acronis	Remote Full Time Windows

Cyber Security Jobs

215 Cyber Security Jobs. Page 11 of 11

Subscribe to the weekly
Cyber Security Jobs Newsletter