Rackspace

AWS – Cloud DevOps Engineer - AU Should have minimum 5 years experience AWS.Job Description SummaryImplements organization's cloud strategy from a technical perspective, including design, planning,integration, maintenance and support of cloud architecture.Supports development and execution of cloud implementation strategy within organization's existing IT infrastructure.May work with stakeholders across organization to evaluate cloud systems and identify appropriate solutions.Responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed.Key ResponsibilitiesOther Incidental tasks related to the job, as necessary.• Create well-designed, documented, and tested software features that meet customer requirements.• Identify and address product bugs, deficiencies, and performance bottlenecks.• Working with customers engineering teams on a wide variety of projects• Writing infrastructure as code (CloudFormation, Terraform)• Implement automation/DevOps best practices for CI/CD, IaC, Containerization, etc• Linux/Windows administration, automated deployments, scripting (Bash/PowerShell/Python)• Collaborate with fellow Rackers and customer key stakeholders to deliver projects, such as implementing Cloud-based technical architectures, executing migrations, and optimizing applicationsthat enable business objectives.• Serve as a technical advisor and perform troubleshooting to resolve technical challenges forcustomers.KnowledgeExtensive knowledge of cloud services, methodologies, best practices, and tools• Solid understanding of Cloud infrastructure• Knowledge about common security frameworks and standards (NIST, HIPAA, PCI, etc)SkillsGeneric DevOps Skill Baseline Coding• Scripting/ Programing language/ Configuration Management/ Container (1 or more at 100 level)• Continuous Integration / Continuous Deployment• VCS (Git Based VSC)• family with commit, branch, merge, review process• understand pre/post hook• design/implement branching strategy (e.g., git flow, GitHub flow)• design/implement group development collaboration process (access control, codereview/approval, integration with other CI tools)• Artifact Repository• familiar with one of the popular antifactory management tools• CI/CD tools• implement CI services (VCS, antifactory repo, build, release)• Design/implement CI/CD pipeline• Operating System familiar with Linux or Windows OS• Cloud Skill Baseline• Automation• IaC• use cloud IaC language to implement cloud resources or operation process• use orchestration tools to organize IaC code and inject configurations• CI/CD• Implement CI services (VSC, Artifacts repo, build service pipeline service)• implement CI/CD pipeline to build/deploy infrastructure or application• design/implement best practice CI/CD• Landing Zone (Multi Account Framework)• Identity Access Management (IAM)• Security• Networking• Compute (VM, Container platform, Function)• Virtual Machine workload• Implement serverless solution for operational purpose• Data storage, Database• configuration management• Secret Management• Monitoring and Logging• Message Queues

Australia

Sydney

AWS – Cloud DevOps Engineer - AU - Sydney

Acronis

Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for a Senior Manual QA to join our mission to create a #CyberFit future and protect all data, applications and systems across any environment. 
We are looking for an experienced and driven Manual QA Engineer to join our Acronis Cyber Backup team, which is responsible for the flagship product of Acronis. The QA Engineer will be responsible for manual testing scenarios. This involves working collaboratively with all teams including R&amp;D departments based in other offices.
WHAT YOU'LL DO
<ul>
<li>Execute test cases per the requirements for Windows\Linux</li>
<li>Investigate issues with k8s cluster, virtualization clusters</li>
<li>Design test cases for new features and maintain core checklists</li>
<li>Prepare test environment</li>
<li>Submit and validate defects</li>
<li>Collaborate closely with other members of the product team</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)  
<ul>
<li>4+ years of experience as Quality Assurance working on software</li>
<li>Experience in: Postman, Fiddler, Jenkins, Jira, Test rail</li>
<li>Experience with k8s services, understanding of virtualization systems</li>
<li>Experience with simple Bash/Python scripts to automate console routine</li>
<li>Familiar with testing desktop, Web</li>
<li>Good knowledge of test methodologies, writing test plans, creating test cases</li>
<li>Self-motivated to explore new technologies, applications and environments</li>
<li>Good interpersonal, written communication skills in English</li>
</ul>
*Please submit your resume and application in English 
WHO WE ARE 
Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments. 
A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses. 
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact. 
 Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances. 
#LI-RK1

Istanbul

Senior Manual QA (Cloud-Cloud Team)

Job Profile: Cloud Practice Engineer  Job Description : Implements organization's cloud strategy from a technical perspective, including design,  planning, integration, maintenance and support of cloud architecture. Supports development and  execution of cloud implementation strategy within organization's existing IT infrastructure.May work with stakeholders across organization to evaluate cloud systems and identify appropriate solutions.Responsible for adhering to company security policies and procedures and any other relevant  policies and standards as directed. • Job Description Critical Competencies • Listens attentively to others, ensuring they have the opportunity to finish speaking without  disruption or interruption; asks thought-provoking follow-up questions.• Picks up on non-verbal cues and uses own body language (e.g., eye contact, nodding head) to  show receptiveness, attentiveness and interest.• Asks for clarification and validates understanding of messages by providing appropriate  responses.• Anticipates and takes action on what needs to be done to accomplish an objective, task or  goal; finds alternative or less obvious ways to carry out plans.• Sets challenging yet motivating short and long term goals which lead to beneficial individual  and team results.• Accepts ownership for individual performance, results and actions; volunteers for tasks  before being asked by others or being forced by events.• Gathers pertinent information about a problem by analyzing data and patterns and identifying underlying issues.• Researches and recommends more detailed solutions to resolve problems.• Implements solutions based on advanced knowledge of standard practices and previous  experiences; escalates complex or unprecedented issues and needed.• Confirms comprehension and understanding of complex information (e.g., legal, operational  risk, and regulatory data) by correctly and clearly answering routine questions.• Creates clear, concise and organized communication materials (e.g., policies &amp; procedures,  guidelines, presentations, messages).• Considers and understands the audience’s specific needs and comprehension level to  determine the most appropriate message and delivery method, limiting or explaining technical language.• Communicates effectively with customers; listens to customers’ concerns and issues  regarding technology; determines customers’ needs and expectations and responds accordingly.• Ensures that operational teams and subcontractors have a clear understanding of customer requirements; identifies technical issues and provides data to support solutions.• Considers new ways of using technology to meet or enhance customers’ needs.• Makes accurate judgments regarding the time required to complete various work outputs • Builds due dates into assignments and proactively follows up with team members to ensure  deadlines are successfully met.• Balances several tasks and priorities simultaneously, and seeks guidance when necessary. Key Responsibilities o Other Incidental tasks related to the job, as necessary.• Create well-designed, documented, and tested software features that meet customer  requirements.• Identify and address product bugs, deficiencies, and performance bottlenecks.• Working with customers engineering teams on a wide variety of projects• Writing infrastructure as code (CloudFormation, Terraform)• Implement automation/DevOps best practices for CI/CD, IaC, Containerization, etc• Linux/Windows administration, automated deployments, scripting (Bash/PowerShell/Python)• Collaborate with fellow Rackers and customer key stakeholders to deliver projects, such as implementing Cloud-based technical architectures, executing migrations, and optimizing  applications that enable business objectives. • Serve as a technical advisor and perform troubleshooting to resolve technical challenges for customers. Knowledge Extensive knowledge of cloud services, methodologies, best practices, and tools • Solid understanding of Cloud infrastructure• Knowledge about common security frameworks and standards (NIST, HIPAA, PCI, etc) Skills Generic DevOps Skill Baseline Coding• Scripting/ Programing language/ Configuration Management/ Container (1 or more at 100  level)• Continuous Integration / Continuous Deployment • VCS (Git Based VSC)• family with commit, branch, merge, review process • understand pre/post hook• design/implement branching strategy (e.g., git flow, GitHub flow) • design/implement group development collaboration process (access control, code review/approval, integration with other CI tools) • Artifact Repository• familiar with one of the popular antifactory management tools• CI/CD tools• implement CI services (VCS, antifactory repo, build, release) • Design/implement CI/CD pipeline• Operating System familiar with Linux or Windows OS • Cloud Skill Baseline • Automation • IaC • use cloud IaC language to implement cloud resources or operation process• use orchestration tools to organize IaC code and inject configurations• CI/CD• Implement CI services (VSC, Artifacts repo, build service pipeline service)• implement CI/CD pipeline to build/deploy infrastructure or application• design/implement best practice CI/CD • Landing Zone (Multi Account Framework)• Identity Access Management (IAM) • Security • Networking• Compute (VM, Container platform, Function)• Virtual Machine workload • Implement serverless solution for operational purpose • Data storage, Database• configuration management• Secret Management • Monitoring and Logging • Message Queues

India

Bangalore

Cloud Practice Engineer

Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for a Manual QA Engineer to join our mission to create a #CyberFit future and protect all data, applications and systems across any environment. 
We are looking for an experienced and driven Manual QA Engineer to join our Acronis Cyber Backup team, which is responsible for the flagship product of Acronis. The QA Engineer will be responsible for manual testing scenarios. This involves working collaboratively with all teams including R&amp;D departments based in other offices.
WHAT YOU'LL DO
<ul>
<li>Execute test cases per the requirements for Windows\Linux\Mac applications</li>
<li>Submit and validate defects</li>
<li>Design test cases for new features and maintain core checklists</li>
<li>Prepare test environment</li>
<li>Collaborate closely with other members of the product team</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)  
<ul>
<li>2+ years of experience working on software</li>
<li>Experience in: Jira, Test rail, postman, Linux / Windows Server / MacOS systems</li>
<li>Familiar with testing desktop and Web Applications</li>
<li>Good knowledge of test methodologies, writing test plans, creating test cases</li>
<li>Self-motivated to explore new technologies, applications and environments</li>
<li> Knowledge of basic programming/scripting principles would be an additional advantage</li>
<li>Good interpersonal, written communication skills in English</li>
</ul>
*Please submit your resume and application in English 
WHO WE ARE 
Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments. 
A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses. 
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact. 
 Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances. 
#LI-RK1

Belgrade

Manual QA engineer (Backup Core Team)

Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for a C++ Developer to join our mission to create a #CyberFit future and protect all data, applications and systems across any environment. 
We are looking for skilled and motivated Senior Software Developer C++ who, along with our excellent and modern software development team, will work on our flagship company’s product – Acronis Backup.You will be responsible for improvements of the system managing machines backup and recovery.
WHAT YOU'LL DO
<ul>
<li>Develop high-quality and high-efficient backup-related features for Windows/Linux/MacOS platforms and for Cloud environments.</li>
<li>Analyze performance bottlenecks in microservices environment</li>
<li>Investigate issues occurring in datacenters</li>
<li>Create estimates of effort and delivery plans for the next releases of product</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)  
<ul>
<li>3+ years of professional experience in programming with C++</li>
<li>Bachelor’s Degree in Engineering, Computer Science or related fields or equivalent experience, Master’s Degree preferred</li>
<li>Demonstrable expertise in develop, debugging, testing applications using С++11</li>
<li>Experience with multi-threading, networking, web-services</li>
<li>Experience with build and deployment technologies and CI systems (Jenkins, Git, Bitbucket, Jira etc)</li>
<li>Knowledge of Golang will be a plus</li>
<li>English, enough to communicate with your team-mates and read technical documentation</li>
</ul>
*Please submit your resume and application in English 
WHO WE ARE 
Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments. 
A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses. 
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact. 
 Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances. 
#LI-RK1

C++ Developer (ManagementServer-ABR)

Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for a Lead AQA Engineer to join our mission to create a #CyberFit future and protect all data, applications and systems across any environment. 
We are looking for a Middle Software Developer to join our team and work on cross-platform solutions that simplify and automate remote administration, provide protection, and monitor the overall state of computer systems/devices for big, average, and small businesses.
WHAT YOU'LL DO 
• Develop and maintain a cross-platform and system-specific system code.• Participate in code reviews and provide constructive feedback to other developers, integrate security improvements• Collaborate with the security team to ensure the resilience of the services• Perform research for newly developed features.• Write tests for developed features.• Collaborate with other members of the team and QA to deliver quality software to the end-users.• Help your teammates adhere to secure software development practices
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)  
• At least, 2 years of professional C++ and Python development experience.• Knowledge of the SQL basics and experience with SQLite.• Solid understanding of Windows operating system, including user-space applications and core system architecture.• Experience with microservices architecture would be an advantage.• Willing to review source code created by others and propose how to make it more reliable &amp; secure.• Knowledge of software engineering principles (standard algorithms, data structures, multithreading, multiprocessing, web services, REST API)• Experience with build and deployment technologies, CI/CD systems (Jenkins, Git, Bitbucket, etc.)• At least, Bachelor’s Degree in Engineering, Computer Science, or related fields or equivalent experience.• Knowledge of secure software development practices (OWASP SAMM, NIST 800-64, ISO/IEC 27034 etc) would be a plus.• Training and certifications in Secure Software Development, for example by SANS Institute, is a plus.• Good problem-solving sills and attention to detail.• Solid level of verbal and written communication skills in English.

*Please submit your resume and application in English 

WHO WE ARE 
Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments. 
A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses. 
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact. 
 Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances. 
#LI-RK1

Munich

Python/C++ Middle Software Developer (Advanced Management)

DAZN

Do you want to have an impact on a live-stream native app that is used by millions of users across multiple devices on a daily basis? Would you like to be a part of a cutting-edge, talented and friendly team?  Here at DAZN we’re laser-focused on becoming the #1 place for sports fans all over the world. Our engineering teams deliver this experience for the most popular consumer platforms on the market, including mobile devices (Android and iOS), living room devices (gaming consoles, TVs, STBs) and web. By joining us you will have a chance to work on a truly global product, with hundreds of thousands of users visiting us every day, expecting high quality solutions and frequent improvements to everyday experience.  Your Team  The Android team is made up of Android &amp; iOS Engineers and SDETs. We introduce new features to our app, we also maintain and extend the existing functionalities so that they are stable, resilient and handy to our users. We put DAZN’s quality as one of our primary objectives. Anything we do is monitored and measured in terms of final user impact and experience.  This role is based in Katowice. <h3>As our new Android Engineer, you’ll have the opportunity to: </h3><ul><ul><li>Implement new features with unit and automated tests &amp; support existing features.</li><li>Take care of the health of the codebase.</li><li>Build a large app according to the Android-SDK standards (multiple Gradle modules).</li><li>Design and deliver tools used by other teams.</li><li>Cooperate with teams across the entire company to deliver critical improvements to the whole platform.</li></ul></ul><h3>You’ll be set up for success if you have: </h3><ul><ul><li>Experience in implementing Android application in Kotlin.</li><li>Experience in RxJava or alternative multithreading libraries. </li><li>Experience with writing unit (JUnit) tests.</li><li>Stay up to date with the Android SDK changes and trends. </li><li>Ability to propose, own, drive and implement initiatives from ideation until delivery and monitoring.</li><li>Knowledge of monitoring, remote config and experimentation tools.</li></ul></ul><h3>Benefits will include:</h3><ul><ul><li>Access to DAZN streaming service</li><li>Annual leave increasing by 3 days after 3 years</li><li>Private medical insurance (fully financed by DAZN)</li><li>Life assurance</li><li>Pension scheme (Pracowniczy Program Emerytalny)</li><li>MyBenefit platform (MultiSport and thousands of sports, culture or tourism benefits)</li><li>Financially rewarding ‘Refer a Friend’ scheme</li><li>Family-friendly community</li><li>Opportunity for flexible working</li><li>Employee Assistance Program (psychological, managerial, legal and financial counselling)</li><li>Free access for you and one other to our workplace mental health platform app (Unmind)</li><li>Learning and development resources</li><li>Access to our internal speaker series and events</li><li>High-end laptops (Macs or Windows)</li></ul></ul>At DAZN, we bring ambition to life. We are innovators, game-changers and pioneers. So, if you want to push boundaries and make an impact, DAZN is the place to be. As part of our team,you'll have the opportunity to make your mark and the power to make change happen. We're doing things no-one has done before, giving fans and customers access to sport anytime, anywhere. We're using world-class technology to transform sports and revolutionise the industry and we're not going to stop.  DAZN VALUES – THE ‘HOW’ IN WHAT WE DO:   AMBITIOUS – people who want to make a big impact and drive DAZN forward.   INVENTIVE – people with bright ideas who deliver great new experiences for our customers – and improvements for our business.  People who come up with better, simpler ways of doing things.  PASSIONATE – people who are proud of our product, our content and our business – and love to shout about it.  People who love what they do and show commitment every day.  BRAVE – people who take difficult decisions to help us focus on improving DAZN, our performance and our results.   SUPPORTIVE – people who know that we achieve more as a team than as individuals.  People value inclusion and look out for each other, helping their colleagues enjoy their work and develop their careers.  People who consider others before making decisions. At DAZN, we are committed to fostering an inclusive environment that values equality and diversity, where everyone can contribute and have their voices heard. This means hiring and developing talent across all races, ethnicities, religions, age groups, sexual orientations, gender identities and abilities. Everyone has the opportunity to make change and impact our DEI journey by joining our ERGs: Proud@DAZN, Women@DAZN, Disability@DAZN and ParentZone. If you’d like to include a cover letter with your application, please feel free to. Please do not feel you need to apply with a photo or disclose any other information that is not related to your professional experience. Our aim is to make our hiring processes as accessible for everyone as possible, including providing adjustments for interviews where we can. We look forward to hearing from you.

Software Engineer – Android

Implements organization's cloud strategy from a technical perspective, including design, planning, integration, maintenance and support of cloud architecture. Supports development and execution of cloud implementation strategy within organization's existing IT infrastructure. May work with stakeholders across organization to evaluate cloud systems and identify appropriate solutions. Responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed.<h3>Key Responsibilities:</h3><ul><ul><li>Other Incidental tasks related to the job, as necessary.</li><li>Create well-designed, documented, and tested software features that meet customer requirements.</li><li>Identify and address product bugs, deficiencies, and performance bottlenecks.</li><li>Working with customers engineering teams on a wide variety of projects.</li><li>Writing infrastructure as code (CloudFormation, Terraform).</li><li>Implement automation/DevOps best practices for CI/CD, IaC, Containerization, etc.</li><li>Linux/Windows administration, automated deployments, scripting (Bash/PowerShell/Python).</li><li>Collaborate with fellow Rackers and customer key stakeholders to deliver projects, such as implementing Cloud-based technical architectures, executing migrations, and optimizing applications that enable business objectives.</li><li>Serve as a technical advisor and perform troubleshooting to resolve technical challenges for customers.</li></ul></ul><h3>Requirements:</h3><ul><ul><li>Fluent, Bi-lingual (Spanish and English)</li><li>5+ years of experience in the field of role required.</li><li>Generic DevOps Skill Baseline Coding</li><li>Scripting/ Programing language/ Configuration Management/ Container (1 or more at 100 level)</li><li>Continuous Integration / Continuous Deployment</li><li> VCS (Git Based VSC)</li>• family with commit, branch, merge, review process• understand pre/post hook• design/implement branching strategy (e.g., git flow, GitHub flow)• design/implement group development collaboration process (access control, code review/approval, integration with other CI tools)<li> Artifact Repository</li>• familiar with one of the popular antifactory management tools<li> CI/CD tools</li>• implement CI services (VCS, antifactory repo, build, release)• Design/implement CI/CD pipeline<li> Operating System familiar with Linux or Windows OS</li><li> Cloud Skill Baseline</li><li> Automation</li><li> IaC</li>• use cloud IaC language to implement cloud resources or operation process• use orchestration tools to organize IaC code and inject configurations<li> CI/CD</li>• Implement CI services (VSC, Artifacts repo, build service pipeline service)• implement CI/CD pipeline to build/deploy infrastructure or application• design/implement best practice CI/CD<li> Landing Zone (Multi Account Framework)</li><li> Identity Access Management (IAM)</li><li> Security</li><li> Networking</li><li> Compute (VM, Container platform, Function)</li><li> Virtual Machine workload</li><li> Implement serverless solution for operational purpose</li><li> Data storage, Database</li><li> configuration management</li><li> Secret Management</li><li> Monitoring and Logging</li><li> Message Queues</li></ul></ul><h3>Desired:</h3><ul><ul><li>AWS Certifications</li><li>GCP Certifications</li><li>Azure Certifications</li><li>CNCF Certifications</li></ul></ul>#LI-JR1#LI-Remote

Mexico City

Cloud Practice Engineer III

Implements organization's cloud strategy from a technical perspective, including design, planning, integration, maintenance and support of cloud architecture. Supports development and execution of cloud implementation strategy within organization's existing IT infrastructure. May work with stakeholders across organization to evaluate cloud systems and identify appropriate solutions. Responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed.<h3>Key Responsibilities:</h3><ul><ul><li>Other Incidental tasks related to the job, as necessary.</li><li>Create well-designed, documented, and tested software features that meet customer requirements.</li><li>Identify and address product bugs, deficiencies, and performance bottlenecks.</li><li>Working with customers engineering teams on a wide variety of projects.</li><li>Writing infrastructure as code (CloudFormation, Terraform).</li><li>Implement automation/DevOps best practices for CI/CD, IaC, Containerization, etc.</li><li>Linux/Windows administration, automated deployments, scripting (Bash/PowerShell/Python).</li><li>Collaborate with fellow Rackers and customer key stakeholders to deliver projects, such as implementing Cloud-based technical architectures, executing migrations, and optimizing applications that enable business objectives.</li><li>Serve as a technical advisor and perform troubleshooting to resolve technical challenges for customers.</li></ul></ul><h3>Requirements:</h3><ul><ul><li>Fluent, Bi-lingual (Spanish and English)</li><li>2+ years of experience in the field of role required.</li><li>Generic DevOps Skill Baseline Coding</li><li>Scripting/ Programing language/ Configuration Management/ Container (1 or more at 100 level)</li><li>Continuous Integration / Continuous Deployment</li><li> VCS (Git Based VSC)</li>• family with commit, branch, merge, review process• understand pre/post hook• design/implement branching strategy (e.g., git flow, GitHub flow)• design/implement group development collaboration process (access control, code review/approval, integration with other CI tools)<li> Artifact Repository</li>• familiar with one of the popular antifactory management tools<li> CI/CD tools</li>• implement CI services (VCS, antifactory repo, build, release)• Design/implement CI/CD pipeline<li> Operating System familiar with Linux or Windows OS</li><li> Cloud Skill Baseline</li><li> Automation</li><li> IaC</li>• use cloud IaC language to implement cloud resources or operation process• use orchestration tools to organize IaC code and inject configurations<li> CI/CD</li>• Implement CI services (VSC, Artifacts repo, build service pipeline service)• implement CI/CD pipeline to build/deploy infrastructure or application• design/implement best practice CI/CD<li> Landing Zone (Multi Account Framework)</li><li> Identity Access Management (IAM)</li><li> Security</li><li> Networking</li><li> Compute (VM, Container platform, Function)</li><li> Virtual Machine workload</li><li> Implement serverless solution for operational purpose</li><li> Data storage, Database</li><li> configuration management</li><li> Secret Management</li><li> Monitoring and Logging</li><li> Message Queues</li></ul></ul><h3>Desired:</h3><ul><ul><li>AWS Certifications</li><li>GCP Certifications</li><li>Azure Certifications</li><li>CNCF Certifications</li></ul></ul>#LI-JR1#LI-Remote

Cloud Practice Engineer II

The Data Center Operations Technician owns the responsibility of all IT Infrastructure, including customer configurations, within the data center environment ensuring all customer server environments are secure, operational and maintain <a href="http://99.999" rel="noopener noreferrer nofollow ugc" target="_blank">99.999</a>% uptime. Job DescriptionKey Accountabilities• Utilize custom monitoring software and internal ticketing system to provide customer support• Identify and troubleshoot simple hardware failures on x86-based servers to include the replacement of failed hardware components• Troubleshoot simple operating system storage issues including file system, disk management and RAID technologies• Support servers running Microsoft Windows Server, Red Hat Enterprise Server, Ubuntu Linux or VMWare ESX Server• Simple operating systems administration to include troubleshooting of login, password and connectivity issues• Troubleshoot simple local area network (LAN) connectivity issues and reestablish remote access to customer configurations utilizing SSH, Terminal Services/Remote Desktop Services or Remote Access Controllers• Complete the troubleshooting, configuration and replacement of network device hardware including access and aggregation switches, firewalls, load-balancers and security appliances• Complete the troubleshooting, configuration and replacement of storage devices including DAS and NAS arrays• Complete customer configuration maintenances including hardware modification, operating system installation, mounting of the devices within cabinets and completion of all cabling needs required• Troubleshoot copper and fiber cabling including initial installation testing as well as connectivity issues with previously deployed copper or fiber cabling• Provide technical communication relating to customer configurations in a concise, professional manner• Adhere to company security policies and procedures, including health and safety and local governing requirements as directed• Execute and maintain meticulous 5S and housekeeping practices• Demonstrate no less than full performance in a continuous, consistent, measurable manner• Demonstrate high levels of passion and enthusiasm when providing Fanatical Support to all customers and coworkers• Communicate in an honest, transparent manner focused on building trust amongst customers and coworkersKey Performance Indicators (please note your KPI’s are the outputs of each of the accountabilities)• Demonstrate a clear understanding of Rackspace software toolsets required for the monitoring and support of customer configurations• Demonstrate the ability to successfully complete customer configuration maintenances and hardware troubleshooting• Attention to detail and adherence to maintenance instructions ensure customer configuration rework is not required• Customer configuration maintenances are quality controlled and adhere to published policy and process to ensure Global alignment• Troubleshooting and problem solving capabilities lead to accurate and timely resolution of technical events• All customer incidents or potential risks to our customers must be investigated utilizing the root cause analysis method• All customer interactions, both internal and external, are conducted in a manner that delights customers• Process and policy sign off is conducted in a timely manner, with clear understanding of the subject matter, by the specified due date• All areas of responsibility are clean and organized with specific areas designated for all moveable itemsMAIN CONTACTS (external/internal):• Data Center Operations Team Lead (daily: direct manager)• Internal Rackspace Personnel (daily: status of customer issues, configurations, objectives and tasks)• External/Internal Customers/Vendors (daily: status of customer issues, configurations and tasks)• Rackspace Vendors (varies: supervision and oversight of work undertaken)REQUIREMENTS: • Diploma holder or above in Information Technology or related disciplines• Minimum 5 years working experience in IT services with 3 years experience in sizeable Data Centre operations is an advantage• Previous experience or ability to show familiarity with building, repairing or upgrading hardware components required• Previous experience in a customer service oriented position preferred• Industry recognized certifications in operating systems, networking, security and/or storage technologies preferred• Experience with Dell PowerEdge and HP ProLiant rack server hardware preferred• Experience with Cisco ASA and ASA-X series firewalls, F5 BigIP and Brocade ADX series load-balancers and Alert Logic IDS preferred• Experience with Cisco Catalyst 2900, 4900, 6500 and Nexus series switches preferred• Experience with Dell PowerVault DAS, NetApp and EMC Isilon NAS systems preferred• Must be able to work a flexible schedule, 24x7x365 coverage, including holidays and weekends• Must be able to prioritize work in a fast paced, high pressure environment• Must possess strong written and verbal skills, type with proficiency and exhibit professional phone etiquette• Must be proficient with productivity software including, but not limited to, Microsoft Office and Open Office as well as email client software• Must be able to lift 50 lbs over head• Must have reliable transportation and be willing to occasionally travel (2-4 wks/yr) to alternate locations  Rackspace Job DescriptionSuccess in the role requires the following personal qualities:• Effective Communicator• Self Starter• Team Player• Open (Accepting) of Feedback• Ability to Identify Problems• Solicits input from others when making decisions Full Time Position 40Hr WeekRotating shifts

Data Center Operations Technician - AU (Sydney)

Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for a Cloud Frontline Support Specialist to join our mission to create a #CyberFit future and protect all data, applications and systems across any environment. 
In this role you will be a main technical support expert in specific Company’s Cyber Security products or services. Your responsibility will be to resolve the customers’ technical and security incidents using your own expertise and extensive cooperation with the Company’s Engineering departments, as well as craft solutions, submit bug reports, coordinate complex tasks with other teams (Engineering, QA, DCO, Product Management), communicate with the customers to their complete satisfaction. 
WHAT YOU'LL DO:
<ul>
<li>Work on resolving various technical and security incidents for the Company’s customers involving various software, networking and hardware environments via email, phone and chat </li>
<li>Build and maintain strong relationships with customers able to thrive in the ever-changing work environment</li>
<li>Stay abreast of the latest changes, trends and technological advancements in the industry (Cloud, Security, Storage, Virtualization, Business Applications, etc), while maintain deep knowledge of Company operations to support client requests effectively</li>
<li>Interact with various departments to analyze and resolve problems</li>
<li>Provide technical advice and mentoring to junior staff members and review technical results, evaluations and analyses</li>
<li>Develop documentation regarding installation, upgrades, support, and compatibility issues</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)
<ul>
<li>Native Japanese speaking</li>
<li>Professional use of English (both oral and written) is a strong plus</li>
<li>Advanced technical knowledge in areas such as: Cyber Security; Windows Server; Network troubleshooting (Wireshark, tcpdump, iperf); deploying and configuring services like DHCP, DNS, L2TP/IPSEC/Open VPN, HTTP servers</li>
<li>Working knowledge of Linux/UNIX (application and configuration management; RHCSA as a baseline; CLI power user) </li>
<li>Experience with Virtualization (know how to deploy and manage Virtual Machines on VMware ESXi / Microsoft Hyper-V clusters)</li>
<li>Proficiency in Business applications (should be familiar with one or more of the following: MS Exchange, MS SQL, MySQL, Oracle DB, Citrix XenApp, NTP servers)</li>
<li>Passion for troubleshooting</li>
<li>Strong internal customer focus with desire to learn all aspects of the business </li>
<li>High level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high-level of accuracy </li>
<li>Outstanding organizational, problem solving, and multi-tasking skills</li>
<li>Team-player and positive attitude, eager to do more and help out</li>
</ul>
WHO WE ARE
Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments.
A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses.
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances. 
#L1-WC1

Tokyo

Cloud Software Support Specialist

Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for a Cloud Priority Support Engineer to join our mission to create a #CyberFit future and protect all data, applications and systems across any environment. 
As the Cloud Priority Support Engineer, you will be main support technical expert in specific Company’s products or services. Be the person responsible for resolving the customers’ technical incidents using your own expertise and extensive cooperation with the Company’s Engineering departments. Craft solutions, submit bug reports, coordinate complex tasks with other teams (Engineering, QA, DCO, Product Management), communicate with the customers to their complete satisfaction.
RESPONSIBILITIES:
<ul>
<li>Troubleshoot both software and hardware for complex scenarios, direct access to the infrastructure in both Acronis and customers' environments</li>
<li>Perform technical analysis of customer issues and define plan for fixing them</li>
<li>Stay abreast of the latest changes, trends and technological advancements in the industry (Cloud, Storage, Virtualization, Business Applications, etc.)</li>
<li>Direct involvement with the product and engineering teams</li>
<li>Provide technical advice to junior staff members and review technical results, evaluations and analyses</li>
<li>Create Knowledge Base articles, best practice guides and other documentation</li>
</ul>
SKILLS &amp; EXPERIENCE:
<ul>
<li>Fluent English (both verbal and written, Upper Intermediate as minimum)</li>
<li>Ability to describe the details on technical issues in all their complexity when needed</li>
<li>4 or more years of work experience in an applicable industry and role</li>
<li>Great communication skills and customer focus, ability to prioritize and switch between a variety of time-sensitive issues</li>
<li>Responsibility and incident management</li>
<li>Network professional (know how to use Wireshark, tcpdump, iperf; experience with deploying and configuring services like DHCP, DNS, L2TP/IPSEC/Open VPN, HTTP servers)</li>
<li>Windows Server professional (know how to gather and analyze various Windows logs and dumps; application level troubleshooting with Procmon and Process Explorer) or Linux/UNIX professional (application and configuration management; RHCSA as a baseline; CLI power user)</li>
<li>Virtualization professional (know how to deploy and manage Virtual Machines on VMware ESXi / Microsoft Hyper-V clusters) is a plus</li>
<li>Business applications professional (should be familiar with one or more of the following: MS Exchange, MS SQL, MySQL, Oracle DB, Citrix XenApp, NTP servers)</li>
<li>Passion for troubleshooting, ability to come up with efficient solutions for unordinary issues</li>
</ul>

WHO WE ARE
Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments.
A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses.
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances. 

#LI-WC1

Cloud Priority Support Engineer

Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for a Cloud Software Support Specialist to join our mission to create a #CyberFit future and protect all data, applications and systems across any environment.
In this role you will be acting as liaison between the customers (Service Providers Partners) and internal Acronis resources. On a daily basis you will be dealing with various software related technical questions, via phone, email and chat, delivering best in class client experience.
WHAT YOU'LL DO
<ul>
<li>Provide technical support, configuration and troubleshooting of software-related inquiries via email, phone and chat for customers and MSPs.</li>
<li>Perform technical analysis of customer problem and define plan for resolving it</li>
<li>Be responsible for building and maintaining strong relationships with partners</li>
<li>Interact daily with other engineers to provide technical action plans or take ownership of cases that require escalation</li>
<li>Work closely with the Expert team to answer Customers’ technical questions (act as liaison between the customer and internal Acronis resources)</li>
<li>Meet and exceed KPIs set for your role (customer satisfaction, productivity, interaction quality and others)</li>
<li>Ensure that all relevant communication, documents, and files related to the case are accurately recorded in the support system</li>
</ul>
WHAT YOU BRING 
<ul>
<li>Fluent French and English (both oral and written, Upper Intermediate as a minimum)</li>
<li>1 or more years of work experience in a similar role (preferably in Hosting tech support or Managed Service Provider business)</li>
<li>Knowledge of Windows Server administration basics (know how to gather and analyze various Windows logs and dumps)</li>
<li>Ability to convey technical information effectively</li>
<li>Ability to analyze technical issues</li>
<li>Exceptional customer service approach and Excellent analytical skills</li>
</ul>
Would be considered plus if you have
<ul>
<li>Experience and knowledge of Linux/UNIX basics, CLI</li>
<li>Awareness of the modern Virtualization technologies (experience deploying and managing virtual machines on VMware ESXi / Microsoft Hyper-V clusters)</li>
<li>Experience with Business applications (MS Exchange, MS SQL, MySQL, Oracle DB, Citrix XenApp, NTP servers)</li>
</ul>
*Please submit your resume and application in English
WHO WE ARE
Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments.
A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses.
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
#LI-LD1

Cloud Software Support Specialist (French language)

Acronis is a world leader in cyber protection—empowering people with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for a Solutions Engineer who is ready to join our mission in creating a #CyberFit future!
As a Solutions Engineer in Acronis, you will work closely with the Sales Team to execute pre and post sales activities that will drive Service Provider acquisition and growth within the region assigned. The Solutions Engineer must drive adoption of Acronis’ products and solutions in customer and partner settings by articulating the strengths of Acronis’ solutions, understanding the requirements and match the solutions to deliver the wins.
WHAT YOU'LL DO
<ul>
<li>Deliver presentations to customers, partners and public audiences on Acronis’ technology and solutions.</li>
<li>Facilitate and manage customer evaluations, and proof of concept activities for Acronis’ solutions.</li>
<li>Position compelling solutions targeted at solving the customer’s business problems, over and above specific technical requirements, and acting as technical advisor to the customer.</li>
<li>Produce written proposals and technical responses to RFIs and RFPs.</li>
<li>Conduct hands-on demonstrations and knowledge transfer of Acronis’ solutions to customers/channel and cloud partners.</li>
<li>Support existing channel and cloud partners on technical queries.</li>
<li>Develop customer solution proposals and supporting documentation for review by the customer and Acronis management.</li>
<li>Provide customer and market input to Product Management, Engineering, Customer Service, and other pertinent groups within Acronis.Maintain knowledge on major industry developments; be capable of handling customer inquiries on these matters</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)
<ul>
<li>3+ years of experience in delivering  quality presales Support or similar customer facing technical role.</li>
<li>Presentation and public speaking experience and proficiency.</li>
<li>Good understand and knowledge on Endpoint Security, Email Security and/or Patch Management, Data Loss Prevention.</li>
<li>Good knowledge of Windows operating systems and applications.</li>
</ul>
Desirable experience:
<ul>
<li>Knowledge and understanding of Microsoft 365, Azure, Google, AWS services will be an advantage.</li>
<li>Exposure to RMM/PSA platforms, Hosting platforms will be an advantage.</li>
<li>Exposure to business continuity products, services and practices will be an advantage.</li>
<li>Good written and spoken communication skills in English</li>
<li>A strong interest in all aspects of cybersecurity,</li>
<li>Relevant IT security certiifications: CCSK, CISSP, Comptia Security+ will be an advantage.</li>
</ul>
WHO WE ARE
Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments.
A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses.
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances. 
#LI-WC1

Delhi

Solutions Engineer

Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for a Cloud Expert Engineer who is ready to join our mission in creating a #CyberFit future!
In this role you will be a main technical support expert in specific Company’s products or services. Your responsibility will be to resolve the customers’ technical incidents using your own expertise and extensive cooperation with the Company’s Engineering departments, as well as craft solutions, submit bug reports, coordinate complex tasks with other teams (Engineering, QA, DCO, Product Management), communicate with the customers to their complete satisfaction. 
WHAT YOU'LL DO 
<ul>
<li>Work on resolving various technical incidents for the Company’s customers involving various software, networking and hardware environments via email, phone and chat. </li>
<li>Build and maintain strong relationships with customers able to thrive in the ever-changing work environment. </li>
<li>Stay abreast of the latest changes, trends and technological advancements in the industry (Cloud, Storage, Virtualization, Business Applications, etc), while maintain deep knowledge of Company operations to support client requests effectively. </li>
<li>Interact with various departments to analyze and resolve problems; </li>
<li>Provide technical advice and mentoring to junior staff members and review technical results, evaluations and analyses. </li>
<li>Develop documentation regarding installation, upgrades, support, and compatibility issues. </li>
<li>Ensure that all relevant communication, documents, and files related to the case are accurately recorded in the support system </li>
</ul>
WHAT YOU BRING 
<ul>
<li>Fluent Italian and English (both oral and written, Upper Intermediate as a minimum)</li>
<li>Advanced technical knowledge in areas such as: Windows Server; Network troubleshooting (Wireshark, tcpdump, iperf); deploying and configuring services like DHCP, DNS, L2TP/IPSEC/Open VPN, HTTP servers </li>
<li>Working knowledge of Linux/UNIX (application and configuration management; RHCSA as a baseline; CLI power user) </li>
<li>Experience with Virtualization (know how to deploy and manage Virtual Machines on VMware ESXi / Microsoft Hyper-V clusters) </li>
<li>Proficiency in Business applications (should be familiar with one or more of the following: MS Exchange, MS SQL, MySQL, Oracle DB, Citrix XenApp, NTP servers) </li>
<li>Passion for troubleshooting </li>
<li>Strong internal customer focus with desire to learn all aspects of the business </li>
<li>High level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high-level of accuracy </li>
<li>Outstanding organizational, problem solving, and multi-tasking skills </li>
<li>Team-player and positive attitude, eager to do more and help out </li>
<li>Self-motivated, proactive, and able to work with minimal supervision </li>
</ul>
*Please submit your resume and application in English
WHO WE ARE

Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments.
A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses.
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances. 
#LI-LD1

Budapest

Cloud Expert Engineer with Italian

Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for a Cloud Expert Engineer who is ready to join our mission in creating a #CyberFit future!
In this role you will be a main technical support expert in specific Company’s products or services. Your responsibility will be to resolve the customers’ technical incidents using your own expertise and extensive cooperation with the Company’s Engineering departments, as well as craft solutions, submit bug reports, coordinate complex tasks with other teams (Engineering, QA, DCO, Product Management), communicate with the customers to their complete satisfaction. 
WHAT YOU'LL DO 
<ul>
<li>Work on resolving various technical incidents for the Company’s customers involving various software, networking and hardware environments via email, phone and chat. </li>
<li>Build and maintain strong relationships with customers able to thrive in the ever-changing work environment. </li>
<li>Stay abreast of the latest changes, trends and technological advancements in the industry (Cloud, Storage, Virtualization, Business Applications, etc), while maintain deep knowledge of Company operations to support client requests effectively. </li>
<li>Interact with various departments to analyze and resolve problems; </li>
<li>Provide technical advice and mentoring to junior staff members and review technical results, evaluations and analyses. </li>
<li>Develop documentation regarding installation, upgrades, support, and compatibility issues. </li>
<li>Ensure that all relevant communication, documents, and files related to the case are accurately recorded in the support system </li>
</ul>
WHAT YOU BRING 
<ul>
<li>Fluent French and English (both oral and written, Upper Intermediate as a minimum)</li>
<li>Advanced technical knowledge in areas such as: Windows Server; Network troubleshooting (Wireshark, tcpdump, iperf); deploying and configuring services like DHCP, DNS, L2TP/IPSEC/Open VPN, HTTP servers </li>
<li>Working knowledge of Linux/UNIX (application and configuration management; RHCSA as a baseline; CLI power user) </li>
<li>Experience with Virtualization (know how to deploy and manage Virtual Machines on VMware ESXi / Microsoft Hyper-V clusters) </li>
<li>Proficiency in Business applications (should be familiar with one or more of the following: MS Exchange, MS SQL, MySQL, Oracle DB, Citrix XenApp, NTP servers) </li>
<li>Passion for troubleshooting </li>
<li>Strong internal customer focus with desire to learn all aspects of the business </li>
<li>High level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high-level of accuracy </li>
<li>Outstanding organizational, problem solving, and multi-tasking skills </li>
<li>Team-player and positive attitude, eager to do more and help out </li>
<li>Self-motivated, proactive, and able to work with minimal supervision </li>
</ul>
*Please submit your resume and application in English
WHO WE ARE

Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments.
A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses.
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances. 
#LI-LD1

Rabat

Cloud Expert Engineer with French

Ljubljana

Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for а Technical Support Engineer who is ready to join our mission in creating a #CyberFit future!
The Technical Support Engineer with German will function as the main support technical expert in specific Company’s products or services. Be the person responsible for resolving the customers’ technical incidents using your own expertise and extensive cooperation with the Company’s Engineering departments. Craft solutions, submit bug reports, coordinate complex tasks with other teams (Engineering, QA, DCO, Product Management), communicate with the customers to their complete satisfaction.
WHAT YOU'LL DO
<ul>
<li>Focus on fast and effective technical issues troubleshooting involving various software, networking and hardware environments</li>
<li>Perform technical analysis of customer issues and define plan for fixing them</li>
<li>Direct involvement with the product and engineering teams</li>
<li>Provide technical advices to junior staff members and review technical results, evaluations and analyses</li>
<li>Create Knowledge Base articles, best practice guides and other documentation</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS) 
<ul>
<li>Fluent German and English (both oral and written, Upper Intermediate as a minimum)</li>
<li>Ability to describe the details on technical issues in all their complexity when needed;</li>
<li>2 or more years of work experience in an applicable industry and role are a plus;</li>
<li>Great communication skills and customer focus, ability to prioritize and switch between a variety of time-sensitive issues</li>
<li>Responsible and quick to decide and act;</li>
<li>Network troubleshooting (know how to use Wireshark, tcpdump, iperf; experience with deploying and configuring services like DHCP, DNS, L2TP/IPSEC/Open VPN, HTTP servers);</li>
<li>Windows Administrator;</li>
<li>Linux Administrator is a plus;</li>
<li>Virtualization experience is a plus;</li>
<li>Business applications (should be familiar with one or more of the following: MS Exchange, MS SQL, MySQL, Oracle DB, Citrix XenApp, NTP servers);</li>
<li>Passion for troubleshooting, ability to come up with efficient solutions for unordinary issues;</li>
<li>Good communication skills and customer focus, ability to prioritize and switch between a variety of time-sensitive issues;</li>
<li>Passion for troubleshooting, ability to come up with efficient solutions for unordinary issues;</li>
<li>Strong internal customer focus with desire to learn all aspects of the business;</li>
<li>High level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high-level of accuracy;</li>
<li>Strong written and verbal communication and interpersonal skills;</li>
<li>Outstanding organizational, problem solving, and multi-tasking skills;</li>
<li>Team-player and positive attitude, eager to do more and help out, views challenging situations as opportunities;</li>
<li>Self-motivated, proactive, and able to work with minimal supervision;</li>
</ul>
*Please submit your resume and application in English
WHO WE ARE
Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments.
A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses.
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances. 
#LI-KP1

Vienna

Technical Support Engineer, Priority Team (German Language)

Acronis is a world leader in cyber protection—empowering people with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for a Technical Support Engineer with German who is ready to join us in creating a #CyberFit future!
The Technical Support Engineer with German will function as the main support technical expert in specific Company’s products or services. Be the person responsible for resolving the customers’ technical incidents using your own expertise and extensive cooperation with the Company’s Engineering departments. Craft solutions, submit bug reports, coordinate complex tasks with other teams (Engineering, QA, DCO, Product Management), communicate with the customers to their complete satisfaction.
Every member of our “A-Team” has an instrumental role and impact on the success of Acronis’ innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.
WHAT YOU'LL DO
<ul>
<li>Focus on fast and effective technical issues troubleshooting involving various software, networking and hardware environments</li>
<li>Perform technical analysis of customer issues and define plan for fixing them</li>
<li>Direct involvement with the product and engineering teams</li>
<li>Provide technical advices to junior staff members and review technical results, evaluations and analyses</li>
<li>Create Knowledge Base articles, best practice guides and other documentation</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS) 

<ul>
<li>Fluent German and English (both oral and written, Upper Intermediate as a minimum);</li>
<li>Ability to describe the details on technical issues in all their complexity when needed;</li>
<li>2 or more years of work experience in an applicable industry and role are a plus;</li>
<li>Great communication skills and customer focus, ability to prioritize and switch between a variety of time-sensitive issues</li>
<li>Responsible and quick to decide and act;</li>
<li>Network troubleshooting (know how to use Wireshark, tcpdump, iperf; experience with deploying and configuring services like DHCP, DNS, L2TP/IPSEC/Open VPN, HTTP servers);</li>
<li>Windows Administrator;</li>
<li>Linux Administrator is a plus;</li>
<li>Virtualization experience is a plus;</li>
<li>Business applications (should be familiar with one or more of the following: MS Exchange, MS SQL, MySQL, Oracle DB, Citrix XenApp, NTP servers);</li>
<li>Passion for troubleshooting, ability to come up with efficient solutions for unordinary issues;</li>
<li>Good communication skills and customer focus, ability to prioritize and switch between a variety of time-sensitive issues;</li>
<li>Passion for troubleshooting, ability to come up with efficient solutions for unordinary issues;</li>
<li>Strong internal customer focus with desire to learn all aspects of the business;</li>
<li>High level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high-level of accuracy;</li>
<li>Strong written and verbal communication and interpersonal skills;</li>
<li>Outstanding organizational, problem solving, and multi-tasking skills;</li>
<li>Team-player and positive attitude, eager to do more and help out, views challenging situations as opportunities;</li>
<li>Self-motivated, proactive, and able to work with minimal supervision;</li>
</ul>

*Please submit your resume and application in English
WHO WE ARE
Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution.  This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.
Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities in which we live. Mutual trust, respect, personal achievement, individual leadership, and a belief that we can contribute to the world everyday are the cornerstones of the Acronis Team.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
#LI-LD1

Tunis

Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for a Cloud Software Support Specialist who is ready to join our mission in creating a #CyberFit future!
In this role you will be the main technical support expert in specific Company’s products or services. Your responsibility will be to resolve the customers’ technical incidents using your own expertise and extensive cooperation with the Company’s Engineering departments, as well as craft solutions, submit bug reports, coordinate complex tasks with other teams (Engineering, QA, DCO, Product Management), communicate with the customers to their complete satisfaction. 
WHAT YOU'LL DO
<ul>
<li>Work on resolving various technical incidents for the Company’s customers involving various software, networking and hardware environments via email, phone and chat </li>
<li>Build and maintain strong relationships with customers able to thrive in the ever-changing work environment </li>
<li>Stay abreast of the latest changes, trends and technological advancements in the industry (Cloud, Storage, Virtualization, Business Applications, etc), while maintain deep knowledge of Company operations to support client requests effectively </li>
<li>Interact with various departments to analyze and resolve problems </li>
<li>Provide technical advice and mentoring to junior staff members and review technical results, evaluations and analyses </li>
<li>Develop documentation regarding installation, upgrades, support, and compatibility issues </li>
<li>Ensure that all relevant communication, documents, and files related to the case are accurately recorded in the support system </li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)
<ul>
<li>Fluent English (both verbal and written, Upper Intermediate as minimum) </li>
<li>Advanced technical knowledge in areas such as:
<ul>
<li>Windows Server ( analysis of various Windows logs and dumps; application level troubleshooting with Procmon and Process Explorer)</li>
<li>Network troubleshooting (Wireshark, tcpdump, iperf); deploying and configuring services like DHCP, DNS, L2TP/IPSEC/Open VPN, HTTP servers)</li>
</ul>
</li>
<li>Working knowledge of Linux/UNIX (application and configuration management; RHCSA as a baseline; CLI power user) </li>
<li>Experience with Virtualization (know how to deploy and manage Virtual Machines on VMware ESXi / Microsoft Hyper-V clusters) </li>
<li>Proficiency in Business applications (should be familiar with one or more of the following: MS Exchange, MS SQL, MySQL, Oracle DB, Citrix XenApp, NTP servers) </li>
<li>Good communication skills and customer focus with ability to prioritize and switch between a variety of time-sensitive issues </li>
</ul>
*Please submit your resume and application in English
WHO WE ARE

Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments.
A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses.
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances. 
#LI-LD1

Infrastructure Expert Support Engineer

Apply to Windows Cyber Security Jobs in companies remotely and near you. New Windows Cyber Security Jobs added daily.

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Technical Support Engineer, Priority Team (German Language) at Acronis	Remote Full Time Administrator Windows
Infrastructure Expert Support Engineer at Acronis	Remote Full Time Windows

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