Rackspace

Rackspace Technology is a leading provider of expertise and managed services across all the major public and private cloud technologies. We’ve evolved Fanatical Support to encompass the entire customer journey — providing Fanatical Experience™ from first consultation to daily operations. Our passionate experts combine the power of proactive, always-on service and expertise with best-in-class tools and automation to deliver technology when and how our customers need it.  Our EMEA Public Cloud Security team is looking for a UK based Security Architect to support its ‘Cloud Security Service’. This role is particularly well-suited to a self-starting, experienced and motivated Architect, who has a proven track record in the security consulting field.  As a Cloud Security Architect, you will be engaging with customers and the wider Rackspace organization to advise, develop and deliver innovative security solutions leveraging a wide range of public cloud services. The primary focus will be on helping customers to assess their cloud security posture and to ensure any subsequent cloud design and build is appropriately secured. <h3>Key Accountabilities </h3><ul><ul><li>As part of a small, but fast-growing team, you will be the Subject Matter Expert (SME) to advise and guide customers on their cloud security journey and establish a long-term trusted advisor role </li><li>Engaging with customers to help assess their cloud security posture and to ensure any subsequent cloud design and build is appropriately secured. This may be applicable to a customer’s single cloud, or multi-cloud environment, or when a customer wishes to move its environment from on-premise to the cloud </li><li>Provide guidance to customers on their cloud security roadmap and assist on defining the right-size cloud security controls   </li><li>Liaise closely with the customer’s architects and engineers and advise, design and deliver innovative cloud security Proof of Concepts </li><li>Evolve existing Rackspace security services, as well as implement new ones, under the ‘Cloud Security Service’ banner. </li><li>Establish best-practices for the consultancy resulting in standardized engagement models and repeatable ways-of-working </li><li>Mentor and train other security architects within the wider Rackspace Security Solutions Architecture community on modern multi-cloud security domains and topics </li><li>Evangelize the security cloud-native paradigm through the delivery of blogs, customer presentations and public speaking engagements </li><li>Deliver high-quality work to customers as part of consulting engagements that can be delivered through workshops, presentations or security solutions architecture designs </li><li>Actively identify opportunities for new engagements </li><li>Contribute to RFI/RFP requests </li></ul></ul><h3>Skills &amp; Experience </h3><ul><ul><li>The ideal candidate has a proven track record in designing and delivering innovative technology security solutions built on the cloud. </li><li>As a Senior Security Architect, the person should have the ability to act as a thought-leader. The right candidate can concisely and articulately present to both technical and non-technical audiences. </li><li>Experience of designing secure platforms on any one or more of the major hyper-scalers, AWS, Azure or GCP.  </li><li>Demonstrable experience in designing secure cloud-native systems and/or rebuilding an existing system on the cloud with a suitable security posture. </li><li>Demonstrable experience in the relevant legislation, industry regulations and industry standards such as ISR, EU GDPR, HIPAA, ISO27001, ISO 22301, ISO/IEC 20000-1, ISO 22301, NCEMA, NIST CSF, PCI DSS, Cloud Security Alliance CCM, CIS, OWASP and Cyber Essentials etc. </li><li>In-depth knowledge of the Well-architected frameworks and best practices of the major cloud providers </li><li>Must have the ability to lead engagements, either directly or as part of a larger programme of work and take ownership for the successful delivery of customer value within budget, time and scope. </li><li>Acting as a thought-leader, the right candidate is able to concisely and articulately present to both technical and non-technical audiences. </li><li>You have built specialist and demonstrable cloud security architectural knowledge in the following areas; Account governance, Identity and Access Management (IAM), Asset management and data protection, Infrastructure and platform security, Application security including threat modelling and secure CI/CD, Change management practice and detection capabilities, Boundary defence, Cloud Logging and Monitoring, Continues vulnerability and patch management systems, Incident response and threat mitigation, Cloud backup/recovery and disaster recovery (DR) </li><li>Client-facing consultancy experience within large enterprises, but happy to deliver to SMBs </li><li>You have an articulate opinion on the advantages of using public cloud platforms in a secure manner from a business perspective </li><li>You can identify and plan to resolve the challenges, both technical and organizational, facing organizations who are moving their applications to the cloud </li><li>Excellent communication and stakeholder management skills are required </li><li>Certified as CISSP, CCSP and CISM is an advantage </li><li>As the team services customers across EMEA you may be required to travel. You will align to the needs of the customer; therefore, some engagements can be performed remotely whereas others may require you to be on-site. </li></ul></ul>#LI-LP2#LI-Remote

United Kingdom

Cloud Security Architect

Rackspace Cyber Defense Security Lead, Security Operations About Rackspace Cyber DefenceRackspace Cyber Defence is our next generation cyber defense and security operations capability that builds on 20+ years of securing customer environments to deliver proactive, risk-based, threat-informed and intelligence-driven security services.  Our purpose is to enable our customers to defend against the evolving threat landscape across on-premises, private cloud, public cloud, and multi-cloud workloads. Our goal is to go beyond traditional security controls to deliver cloud-native, DevOps-centric, fully integrated 24x7x365 cyber defense capabilities that deliver a proactive, threat-informed, risk-based, intelligence-driven approach to detecting and responding to threats. Our mission is to help our customers: •       Proactively detect and respond to cyber-attacks – 24x7x365. •       Defend against new and emerging risks that impact their business. •       Reduce their attack surface across private cloud, hybrid cloud, public cloud, and multi-cloud environments. •       Reduce their exposure to risks that impact their identity and brand. •       Develop operational resilience. •       Maintain compliance with legal, regulatory and compliance obligations.  What we’re looking forTo support our continued success and deliver a Fanatical Experience™ to our customers, Rackspace Cyber Defence is looking for a Security Lead for security Operations.  This role is particularly well-suited to a self-starting, experienced, and motivated Security Lead, who is commercially aware, service-oriented, and has a proven record of accomplishment in delivering and managing a security operations centre (SOC.)  The Security Lead will be the face of Rackspace’s security services and responsible for the leadership and management of a multi-disciplinary security operations center (SOC) that serve Rackspace Cyber Defense customers.  Key Accountabilities •       Should have experience of 14 years in SOC and Security Eng. •       Managing a team of first responders, as part of a resolver group (or pod), you will ensure the Customer’s operational and production environment remains secure and any threats are raised and addressed promptly. This can include monitoring at both the network and application level. •       Identification of a customer’s critical assets using technical tools and interviews. •       Use of, enhancement of, or implementation of new, relevant technology tooling to ensure a customer’s configuration and security policies are enforced. •       Use of threat intelligence platforms such as OSINT, to understand the latest threats. Researching and analysing the latest threats to better understand an adversary’s tactics, techniques, and procedures (TTPs). •       Automation of security processes and procedures to enhance and streamline monitoring capabilities. •       Ensure any reported vulnerabilities are resolved within agreed SLA timeframes. •       In-depth knowledge of each Rackspace customer’s environment. •       Providing relevant reporting and analysis (including breach root cause analysis, if required) to customers, on an agreed frequency. •       Maintain close working relationships with relevant teams and individual key stakeholders, such as incident response and disaster recovery teams as well as information security etc. •       May be required to work flexible working hours. •       Critical Incident Handling &amp; Closure and Deep investigation and analysis of critical security incidents. •       Post-breach forensic incident analysis reporting and Advanced threat hunting. •       Assist with customer onboarding – loading of feeds, etc. to Sentinel.  •       Develop custom dashboards and reporting templates and Develop complex to customer-specific use cases. •       Advanced platform administration and Solution recommendations for issues. •       Co-ordinate with different teams for issue resolution Skills &amp; Experience •       Experience of managing a team of Security Operations Engineers, or equivalent. •       Experience of working in large-scale, public cloud environments and using cloud-native security monitoring tools such as: -  Azure Security Centre and Sentinel o GCP Security Command Centre, Chronical.o   AWS Security Hub including AWS Guard Duty, AWS Macie, AWS Config, AWS Security Lake and AWS CloudTrail o   Vulnerability Management: Qualys, Microsoft Defender.o   Endpoint Management: CrowdStrike and Microsoft  Defender for Point.•       Knowledge of security standards (good practice) such as NIST, ISO27001, CIS, OWASP and Cloud Controls Matrix (CCM) etc. •       Experience of security controls, such as network access controls; identity, authentication and access management controls (IAAM); and intrusion detection and prevention controls.  •       Adept at analysing malware and email headers, and has skills in network security, intrusion detection and prevention systems; operating systems; risk identification and analysis; threat identification and analysis and log analysis.  •       Computer science, engineering or information technology related degree (although not a strict requirement)  •       Holds one, or more, of the following certificates (or equivalent): - o Certified Information Security Systems Professional (CISSP) o Systems Security Certified Practitioner (SSCP) o Certified Cloud Security Professional (CCSP) o   GIAC Certified Incident Handler (GCIH) o GIAC Security Operations Certified (GSOC) •       A highly self-motivated and proactive individual who wants to learn and grow and has an attention to detail. •       A great analyser, trouble-shooter and problem solver who understands security operations, programming languages and security architecture. •       Highly organized and detail oriented. Ability to prioritise, multitask and work under pressure. •       An individual who shows a willingness to go above and beyond in delighting the customer. •       A good communicator who can explain security concepts to both technical and nontechnical audiences. About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

India

Security Lead Sentinel, Security Operations

Role Name SecOps Sentinel AnalystLocationRemoteExperience - 7-15yearsSentinel Experience is a plus Work PatternRotational Shift (24x7) About Rackspace Cyber DefenceRackspace Cyber Defence is our next generation cyber defence and security operations capability that builds on 20+ years of securing customer environments to deliver proactive, risk-based, threat-informed and intelligence driven security services.Our purpose is to enable our customers to defend against the evolving threat landscape across on-premises, private cloud, public cloud and multi-cloud workloads.Our goal is to go beyond traditional security controls to deliver cloud-native, DevOps-centric and fully integrated 24x7x365 cyber defence capabilities that deliver a proactive, threat-informed, risk-based, intelligence-driven approach to detecting and responding to threats.Our mission is to help our customers:·       Proactively detect and respond to cyber-attacks – 24x7x365.·       Defend against new and emerging risks that impact their business.·       Reduce their attack surface across private cloud, hybrid cloud, public cloud, and multi-cloud environments.·       Reduce their exposure to risks that impact their identity and brand.·       Develop operational resilience.·       Maintain compliance with legal, regulatory and compliance obligations. What we’re looking forTo support our continued success and deliver a Fanatical Experience™ to our customers, Rackspace Cyber Defence is looking for an Indian based Security Operations Analyst (L3) to support Rackspace’s strategic customers.This role is particularly well-suited to a self-starting, experienced and motivated Sr. Sec Ops Analyst, who has a proven record of accomplishment in the cloud security monitoring and incident detection domain.As a Security Operations Analyst(L3), you will be responsible for detecting, analyzing, and responding to threats posed across customer on-premises, private cloud, public cloud, and multi-cloud environments.The primary focus will be on triaging alerts and events (incident detection), which may indicate malicious activity, and determining if threats are real or not.You will also be required to liaise closely with the customer’s key stakeholders, which may include incident response and disaster recovery teams as well as information security. Key AccountabilitiesShould have experience of 10 years in SOC.Ensure the Customer’s operational and production environment remains secure at all the times and any threats are raised and addressed in a timely manner.Critical incident handling &amp; closure.Escalation management and handling escalations from L2 Analysts.Proactive discovery of threats based on MITRE ATT&amp;CK framework.Deep investigation and analysis of critical security incidents.Post breach forensic incident analysis reporting.Review the weekly and monthly reports.Review new use cases created by L2 and implement in cloud-native SIEM (Security Information and Event Management).Assist with customer onboarding (such as use case development, identifying data sources, configuring data connectors etc)Advanced threat hunting.Develop custom dashboards and reporting templates.Develop complex to customer specific use cases.Advanced platform administration.Solution recommendation for issues.Co-ordinate with vendor for issue resolution.Basic and intermediate playbook and workflow enhancement.Maintain close working relationships with relevant teams and individual key stakeholders, such as incident response and disaster recovery teams as well as information security etc.Develop the custom parsers for the incident and alert enrichment.Problem specific playbook and workflow creation and enhancementsRequired to work flexible timings.Skills &amp; Experience·       Existing experience as a Security Operations Analyst, or equivalent.·       Experience of working in large scale, public cloud environments and with using cloud native security monitoring tools such as: -o   Microsoft Sentinelo   Microsoft 365 Defendero   Microsoft Defender for Cloudo   Endpoint Detection &amp; Response (EDR) tools such as Crowdstrike, Microsoft Defender for Endpoint.o   Firewalls and network security tools such as Palo Alto, Fortinet, Juniper, and Cisco.o   Web Application Firewall (WAF) tools such as Cloudflare, Akamai and Azure WAF.o   Email Security tools such as Proofpoint, Mimecast and Microsoft Defender for Officeo   Data Loss Prevention (DLP) tools such as Microsoft Purview, McAfee and Symanteco   Nice to have skills/experience includes:§  Google Cloud Platform (GCP) security tools such as Chronicle and Security Command Centre§  Amazon Web Services (AWS) security tools such as Security Hub, AWS Guard Duty, AWS Macie, AWS Config and AWS CloudTrail·       Experience of analysing malware and email headers, and has skills in network security, intrusion detection and prevention systems; operating systems; risk identification and analysis; threat identification and analysis and log analysis.·       Experience of security controls, such as network access controls; identity, authentication, and access management controls (IAAM); and intrusion detection and prevention controls.·       Knowledge of security standards (good practice) such as NIST, ISO27001, CIS (Center for Internet Security), OWASP and Cloud Controls Matrix (CCM) etc.·       Experience with scripting and coding with languages such as Terraform, python, javascript, golang, bash and/or powershell.·       Experience with DevOps practices and tools such as Backlogs, Repo’s, Pipelines, Artifacts, CI/CD, JIRA, Azure DevOps, CircleCI, GitHub Actions, Ansible and/or Jenkins.·       Computer science, engineering, or information technology related degree (although not a strict requirement)·       Holds one, or more, of the following certificates (or equivalent): -o   Certified Information Security Systems Professional (CISSP)o   Microsoft Certified: Azure Security Engineer Associate (AZ500)o   Microsoft Certified: Security Operations Analyst Associate (SC-200)o   CREST Practitioner Intrusion Analyst (CPIA)o   CREST Registered Intrusion Analyst (CRIA)o   CREST Certified Network Intrusion Analyst (CCNIA)o   Systems Security Certified Practitioner (SSCP)o   Certified Cloud Security Professional (CCSP)o   GIAC Certified Incident Handler (GCIH)o   GIAC Security Operations Certified (GSOC)·       A highly self-motivated and proactive individual who wants to learn and grow and has an attention to detail.·       A great analyser, trouble-shooter and problem solver who understands security operations, programming languages and security architecture.·       Highly organised and detail oriented. Ability to prioritise, multitask and work under pressure.·       An individual who shows a willingness to go above and beyond in delighting the customer.·       A good communicator who can explain security concepts to both technical and non-technical audiences. About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Sentinal SOC Analyst III (Sentinel expert)

Rackspace Cyber DefenseManager Security , Security OperationsWork Location: Gurgaon/ Bangalore (Hybrid)About Rackspace Cyber DefenseRackspace Cyber Defense is our next generation cyber defense and security operations capability that builds on 20+ years of securing customer environments to deliver proactive, risk-based, threat-informed and intelligence driven security services.Our purpose is to enable our customers to defend against the evolving threat landscape across on-premises, private cloud, public cloud and multi-cloud workloads.Our goal is to go beyond traditional security controls to deliver cloud-native, DevOps-centric and fully integrated 24x7x365 cyber defence capabilities that deliver a proactive, threat-informed, risk-based, intelligence-driven approach to detecting and responding to threats.Our mission is to help our customers:• Proactively detect and respond to cyber-attacks – 24x7x365.• Defend against new and emerging risks that impact their business.• Reduce their attack surface across private cloud, hybrid cloud, public cloud, and multi-cloud environments.• Reduce their exposure to risks that impact their identity and brand.• Develop operational resilience.• Maintain compliance with legal, regulatory and compliance obligations.What we’re looking forTo support our continued success and deliver a Fanatical Experience™ to our customers, Rackspace Cyber Defence is looking for a Security Manager, Security Operations. This role is particularly well-suited to a self-starting, experienced and motivated Security Manager, who is commercially-aware, service-oriented and has a proven record of accomplishment in delivery and management of a security operations center (SOC.)The Security Manager will be the face of Rackspace’s security services and responsible for the leadership and management of a multi-disciplinary security operations center (SOC) that serve Rackspace Cyber Defense customers.Job ProfileKey Accountabilities • Managing a team of first responders, as part of a resolver group (or pod), you will ensure the Customer’s operational and production environment remains secure at all the times and any threats are raised and addressed in a timely manner. This can include monitoring at both the network and application level. • Identification of a customer’s critical assets through the use of technical tools and interviews. • Use of, enhancement of, or implementation of new, relevant technology tooling to ensure a customer’s configuration and security policies are enforced. • Use of threat intelligence platforms such as OSINT, to understand latest threats. Researching and analysing the latest threats to better understand an adversary’s tactics, techniques and procedures (TTPs). • Automation of security processes and procedures in order to enhance and streamline monitoring capabilities. • Ensure any reported vulnerabilities are resolved within agreed SLA timeframes. • In depth knowledge of each Rackspace customer’s environment. • Providing relevant reporting and analysis (including breach root cause analysis, if required) to customers, on an agreed frequency. • Maintain close working relationships with relevant teams and individual key stakeholders, such as incident response and disaster recovery teams as well as information security etc. • May be required to work flexible working hours.Skills &amp; Experience• Experience of managing a team of Security Operations Engineers, or equivalent.• Experience of working in large scale, public cloud environments and with using cloud native security monitoring tools such as: -o Azure Security Centre and Sentinel (Priority experience - Must)o GCP Security Command Centre / AWS • Knowledge of security standards (good practice) such as NIST, ISO27001, CIS, OWASP and Cloud Controls Matrix (CCM) etc.• Experience of security controls, such as network access controls; identity, authentication and access management controls (IAAM); and intrusion detection and prevention controls.• Adept at analysing malware and email headers, and has skills in network security, intrusion detection and prevention systems; operating systems; risk identification and analysis; threat identification and analysis and log analysis.• Computer science, engineering or information technology related degree (although not a strict requirement)• Holds one, or more, of the following certificates (or equivalent): -o Certified Information Security Systems Professional (CISSP)o Systems Security Certified Practitioner (SSCP)o Certified Cloud Security Professional (CCSP)Job Profileo GIAC Certified Incident Handler (GCIH)o GIAC Security Operations Certified (GSOC)• A highly self-motivated and proactive individual who wants to learn and grow and has an attention to detail.• A great analyser, trouble-shooter and problem solver who understands security operations, programming languages and security architecture.• Highly organised and detail oriented. Ability to prioritise, multitask and work under pressure.• An individual who shows a willingness to go above and beyond in delighting the customer.• A good communicator who can explain security concepts to both technical and non-technical audiences.About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Bangalore

Cyber Security Manager

Role NameSecOps Analyst LocationIND-GurgaonExperience - 7-15yearsSentinel Experience is a plusWork PatternRotational Shift (24x7, 5 on 2 off)About Rackspace Cyber DefenceRackspace Cyber Defence is our next generation cyber defence and security operations capability that builds on 20+ years of securing customer environments to deliver proactive, risk-based, threat-informed and intelligence driven security services. Our purpose is to enable our customers to defend against the evolving threat landscape across on-premises, private cloud, public cloud and multi-cloud workloads.Our goal is to go beyond traditional security controls to deliver cloud-native, DevOps-centric and fully integrated 24x7x365 cyber defence capabilities that deliver a proactive, threat-informed, risk-based, intelligence-driven approach to detecting and responding to threats.Our mission is to help our customers:·       Proactively detect and respond to cyber-attacks – 24x7x365.·       Defend against new and emerging risks that impact their business.·       Reduce their attack surface across private cloud, hybrid cloud, public cloud, and multi-cloud environments.·       Reduce their exposure to risks that impact their identity and brand.·       Develop operational resilience.·       Maintain compliance with legal, regulatory and compliance obligations. What we’re looking forTo support our continued success and deliver a Fanatical Experience™ to our customers, Rackspace Cyber Defence is looking for an Indian based Security Operations Analyst (L3) to support Rackspace’s strategic customers. This role is particularly well-suited to a self-starting, experienced and motivated Sr. Sec Ops Analyst, who has a proven record of accomplishment in the cloud security monitoring and incident detection domain.As a Security Operations Analyst(L3), you will be responsible for detecting, analyzing, and responding to threats posed across customer on-premises, private cloud, public cloud, and multi-cloud environments.The primary focus will be on triaging alerts and events (incident detection), which may indicate malicious activity, and determining if threats are real or not. You will also be required to liaise closely with the customer’s key stakeholders, which may include incident response and disaster recovery teams as well as information security. Key AccountabilitiesShould have experience of 10 years in SOC.Ensure the Customer’s operational and production environment remains secure at all the times and any threats are raised and addressed in a timely manner. Critical incident handling &amp; closure.Escalation management and handling escalations from L2 Analysts.Proactive discovery of threats based on MITRE ATT&amp;CK framework.Deep investigation and analysis of critical security incidents.Post breach forensic incident analysis reporting.Review the weekly and monthly reports.Review new use cases created by L2 and implement in cloud-native SIEM (Security Information and Event Management).Assist with customer onboarding (such as use case development, identifying data sources, configuring data connectors etc)Advanced threat hunting.Develop custom dashboards and reporting templates.Develop complex to customer specific use cases.Advanced platform administration.Solution recommendation for issues.Co-ordinate with vendor for issue resolution.Basic and intermediate playbook and workflow enhancement.Maintain close working relationships with relevant teams and individual key stakeholders, such as incident response and disaster recovery teams as well as information security etc.Develop the custom parsers for the incident and alert enrichment.Problem specific playbook and workflow creation and enhancementsRequired to work flexible timings.Skills &amp; Experience·       Existing experience as a Security Operations Analyst, or equivalent.·       Experience of working in large scale, public cloud environments and with using cloud native security monitoring tools such as: -o   Microsoft Sentinelo   Microsoft 365 Defendero   Microsoft Defender for Cloudo   Endpoint Detection &amp; Response (EDR) tools such as Crowdstrike, Microsoft Defender for Endpoint.o   Firewalls and network security tools such as Palo Alto, Fortinet, Juniper, and Cisco.o   Web Application Firewall (WAF) tools such as Cloudflare, Akamai and Azure WAF.o   Email Security tools such as Proofpoint, Mimecast and Microsoft Defender for Officeo   Data Loss Prevention (DLP) tools such as Microsoft Purview, McAfee and Symanteco   Nice to have skills/experience includes:§  Google Cloud Platform (GCP) security tools such as Chronicle and Security Command Centre§  Amazon Web Services (AWS) security tools such as Security Hub, AWS Guard Duty, AWS Macie, AWS Config and AWS CloudTrail·       Experience of analysing malware and email headers, and has skills in network security, intrusion detection and prevention systems; operating systems; risk identification and analysis; threat identification and analysis and log analysis. ·       Experience of security controls, such as network access controls; identity, authentication, and access management controls (IAAM); and intrusion detection and prevention controls. ·       Knowledge of security standards (good practice) such as NIST, ISO27001, CIS (Center for Internet Security), OWASP and Cloud Controls Matrix (CCM) etc.·       Experience with scripting and coding with languages such as Terraform, python, javascript, golang, bash and/or powershell.·       Experience with DevOps practices and tools such as Backlogs, Repo’s, Pipelines, Artifacts, CI/CD, JIRA, Azure DevOps, CircleCI, GitHub Actions, Ansible and/or Jenkins.·       Computer science, engineering, or information technology related degree (although not a strict requirement) ·       Holds one, or more, of the following certificates (or equivalent): -o   Certified Information Security Systems Professional (CISSP)o   Microsoft Certified: Azure Security Engineer Associate (AZ500)o   Microsoft Certified: Security Operations Analyst Associate (SC-200)o   CREST Practitioner Intrusion Analyst (CPIA)o   CREST Registered Intrusion Analyst (CRIA)o   CREST Certified Network Intrusion Analyst (CCNIA)o   Systems Security Certified Practitioner (SSCP)o   Certified Cloud Security Professional (CCSP)o   GIAC Certified Incident Handler (GCIH)o   GIAC Security Operations Certified (GSOC)·       A highly self-motivated and proactive individual who wants to learn and grow and has an attention to detail.·       A great analyser, trouble-shooter and problem solver who understands security operations, programming languages and security architecture.·       Highly organised and detail oriented. Ability to prioritise, multitask and work under pressure.·       An individual who shows a willingness to go above and beyond in delighting the customer.·       A good communicator who can explain security concepts to both technical and non-technical audiences.About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

SOC Analyst L3

Rackspace Cyber Defense (Public Cloud)Security Operations Analyst L3 (India)Context Job profiles are to be used in conjunction with documented ‘Public Cloud Security Practice Job Descriptions’ and are designed to provide additional details, which may not be stipulated in the job description. Role NameSecOps Analyst L3LocationIND-Gurgaon / IND - RemoteKey SkillSentinel , SecOps, L3 Analyst, SIEMWork PatternRotational Shift (24x7, 4 on 2 off)About Rackspace Cyber DefenseRackspace Cyber Defense is our next generation cyber defense and security operations capability that builds on 20+ years of securing customer environments to deliver proactive, risk-based, threat-informed and intelligence driven security services. Our purpose is to enable our customers to defend against the evolving threat landscape across on-premises, private cloud, public cloud and multi-cloud workloads.Our goal is to go beyond traditional security controls to deliver cloud-native, DevOps-centric and fully integrated 24x7x365 cyber defense capabilities that deliver a proactive, threat-informed, risk-based, intelligence-driven approach to detecting and responding to threats.Our mission is to help our customers:·       Proactively detect and respond to cyber-attacks – 24x7x365.·       Defend against new and emerging risks that impact their business.·       Reduce their attack surface across private cloud, hybrid cloud, public cloud, and multi-cloud environments.·       Reduce their exposure to risks that impact their identity and brand.·       Develop operational resilience.·       Maintain compliance with legal, regulatory and compliance obligations. What we’re looking forTo support our continued success and deliver a Fanatical Experience™ to our customers, Rackspace Cyber Defense is looking for an Indian based Security Operations Analyst (L3) to support Rackspace’s strategic customers. This role is particularly well-suited to a self-starting, experienced and motivated Sr. Sec Ops Analyst, who has a proven record of accomplishment in the cloud security monitoring and incident detection domain.As a Security Operations Analyst(L3), you will be responsible for detecting, analysing, and responding to threats posed across customer on-premises, private cloud, public cloud, and multi-cloud environments.The primary focus will be on triaging alerts and events (incident detection), which may indicate malicious activity, and determining if threats are real or not. You will also be required to liaise closely with the customer’s key stakeholders, which may include incident response and disaster recovery teams as well as information security. Key Accountabilities·       Should have experience of 10 years in SOC.·       Ensure the Customer’s operational and production environment remains secure at all the times and any threats are raised and addressed in a timely manner. Critical incident handling &amp; closure.Escalation management and handling escalations from L2 Analysts.Proactive discovery of threats based on MITRE ATT&amp;CK framework.Deep investigation and analysis of critical security incidents.Post breach forensic incident analysis reporting.Review the weekly and monthly reports.Review new use cases created by L2 and implement in cloud-native SIEM (Security Information and Event Management).Assist with customer onboarding (such as use case development, identifying data sources, configuring data connectors etc)Advanced threat hunting.Develop custom dashboards and reporting templates.Develop complex to customer specific use cases.Advanced platform administration.Solution recommendation for issues.Co-ordinate with vendor for issue resolution.Basic and intermediate playbook and workflow enhancement.Maintain close working relationships with relevant teams and individual key stakeholders, such as incident response and disaster recovery teams as well as information security etc.Develop the custom parsers for the incident and alert enrichment.Problem specific playbook and workflow creation and enhancements·       Required to work flexible timings.Skills &amp; Experience·       Existing experience as a Security Operations Analyst, or equivalent.·       Experience of working in large scale, public cloud environments and with using cloud native security monitoring tools such as: -o   Microsoft Sentinelo   Microsoft 365 Defendero   Microsoft Defender for Cloudo   Endpoint Detection &amp; Response (EDR) tools such as Crowdstrike, Microsoft Defender for Endpoint.o   Firewalls and network security tools such as Palo Alto, Fortinet, Juniper, and Cisco.o   Web Application Firewall (WAF) tools such as Cloudflare, Akamai and Azure WAF.o   Email Security tools such as Proofpoint, Mimecast and Microsoft Defender for Officeo   Data Loss Prevention (DLP) tools such as Microsoft Purview, McAfee and Symanteco   Nice to have skills/experience includes:§  Google Cloud Platform (GCP) security tools such as Chronicle and Security Command Centre§  Amazon Web Services (AWS) security tools such as Security Hub, AWS Guard Duty, AWS Macie, AWS Config and AWS CloudTrail·       Experience of analysing malware and email headers, and has skills in network security, intrusion detection and prevention systems; operating systems; risk identification and analysis; threat identification and analysis and log analysis. ·       Experience of security controls, such as network access controls; identity, authentication, and access management controls (IAAM); and intrusion detection and prevention controls. ·       Knowledge of security standards (good practice) such as NIST, ISO27001, CIS (Center for Internet Security), OWASP and Cloud Controls Matrix (CCM) etc.·       Experience with scripting and coding with languages such as Terraform, python, javascript, golang, bash and/or powershell.·       Experience with DevOps practices and tools such as Backlogs, Repo’s, Pipelines, Artifacts, CI/CD, JIRA, Azure DevOps, CircleCI, GitHub Actions, Ansible and/or Jenkins.·       Computer science, engineering, or information technology related degree (although not a strict requirement) ·       Holds one, or more, of the following certificates (or equivalent): -o   Certified Information Security Systems Professional (CISSP)o   Microsoft Certified: Azure Security Engineer Associate (AZ500)o   Microsoft Certified: Security Operations Analyst Associate (SC-200)o   CREST Practitioner Intrusion Analyst (CPIA)o   CREST Registered Intrusion Analyst (CRIA)o   CREST Certified Network Intrusion Analyst (CCNIA)o   Systems Security Certified Practitioner (SSCP)o   Certified Cloud Security Professional (CCSP)o   GIAC Certified Incident Handler (GCIH)o   GIAC Security Operations Certified (GSOC)·       A highly self-motivated and proactive individual who wants to learn and grow and has an attention to detail.·       A great analyser, trouble-shooter and problem solver who understands security operations, programming languages and security architecture.·       Highly organised and detail oriented. Ability to prioritise, multitask and work under pressure.·       An individual who shows a willingness to go above and beyond in delighting the customer.·       A good communicator who can explain security concepts to both technical and non-technical audiences.About Rackspace TechnologyWe are the Multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data, and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes, and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future. More about Rackspace TechnologyThough we are all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, colour, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

SecOps Analyst L3 ( Security Analyst - Sentinel)

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