Rackspace

<b>Description</b>  The Private Cloud Software Engineering team (PVC team) in the Rackspace Technology is looking for talented Technical Program Manager (TPM) with passion for modern web development standards.  As a TPM in our team, you will be responsible for managing medium to large scale technical projects or programs, working closely with external partners, engineers, and technical staff. Requires working with various levels of stakeholders in Rackspace Technology to define strategy and requirements. Communicates execution strategies, reporting with PVC team senior management on status and risks.  <b>About PVC Software Engineering Team </b>  The Private Cloud Software Engineering organization in Rackspace Technology has two main areas of product &amp; delivery responsibility Customer facing surfaces, such as auth, ticketing, billing and account management experiences A set of innovative enablement services that help other engineering teams get products to market faster We are the intersection between customers, and the products and services that Rackspace Technology provides.  <b>How We Work </b>  Our customer and internal-facing platforms are powered by microservices, including event-driven and HTTP APIs. Our services are fronted with a suite of modern JavaScript applications. We own the full stack of each service from application logic to infrastructure, and we are operationally responsible for the services we run. We practice continuous integration and delivery, deploying our services to production hundreds of times a day.  We continuously evaluate new technologies to assess their fit within our solutions, so a strong desire to learn is a must. Experience with the technologies we work with today is a plus but not essential. We are committed to delivering excellence and every team member is responsible of taking ownership to achieve best outcome. <h3>Responsibilities: </h3><ul><ul><li>As a Technical Program Manager, you will partner closely with Product, Engineering, Security, and cross-functional teams to drive the successful planning, execution, and delivery of key initiatives within the organization. Your role will combine program leadership, operational excellence, and technical understanding to ensure projects are delivered on time, within scope, and aligned with strategic goals. </li></ul></ul><h3>Program &amp; Project Leadership </h3><ul><ul><li>Drive end-to-end planning and delivery of critical, strategic technical programs, ensuring alignment with product roadmaps, engineering capacity, and organizational priorities. </li><li>Collaborate with software engineering leadership and product management to define program scope, requirements, milestones, and success criteria. </li><li>Maintain clear communication with stakeholders and leadership on status, risks, dependencies, and mitigation plans. </li></ul></ul><h3>Software Engineering Roadmap &amp; Execution Management </h3><ul><ul><li>Own software engineering roadmap operations, ensuring software requirements are captured in JIRA tickets, are updated, prioritized, and aligned with sprint and release plans. </li><li>Track delivery progress, highlight blockers, and facilitate collaboration across teams to ensure timely resolution. </li><li>Generate weekly and periodic reporting for stakeholders and leadership on project health, overdue tasks, and milestone risks. </li></ul></ul><h3>Governance &amp; Review Cadence</h3><ul><ul><li>Lead weekly project reviews, summarizing progress, key blockers, and presenting status updates with clear “get-to-green” plans. </li><li>Prepare and deliver executive ready reports, slides, and program snapshots for leadership. </li><li>Prepare quarterly business review (QBR) materials for all active projects under the program’s scope. </li><li>Support quarterly AllHands content by summarizing key achievements, challenges, and strategic updates for the organization. </li></ul></ul><h3>Software Intake &amp; Operational Processes </h3><ul><ul><li>Manage the software intake lifecycle from request submission through triage, prioritization, and cross-functional review. </li><li>Facilitate daily standups for intake issues and weekly alignment meetings with Product Managers and Pillar Leaders. </li><li>Support monthly executive reviews for software requirements requiring senior level approval. </li></ul></ul><h3>Budget, Compliance &amp; Reporting </h3><ul><ul><li>Track and report CapEx/OpEx timesheet submissions, escalating gaps and surfacing trends to leadership. </li><li>Highlight low booking patterns and ensure accurate reporting across teams. </li><li>Support security and compliance processes, including audit readiness, vulnerability tracking, and remediation updates. </li></ul></ul><h3>Quality, Modernization &amp; Operational Excellence </h3><ul><ul><li>Lead tracking, documentation, and follow through of bugs, production issues, modernization efforts, and migration initiatives. </li><li>Drive continuous improvement by refining processes, tooling, sprint operations, and end-to-end program workflows. </li><li>Collaborate with engineering teams to maintain high quality standards across APIs, applications, and services. </li></ul></ul><h3>Experience/Education </h3><ul><ul><li>Bachelor’s degree in Computer Science or related Technology, and 8 plus years of full time experience working in information technology related organisation with exposure to all phases of product development life cycle  </li><li>If Master’s degree in Computer Science or related, 6 years of experience as an alternative </li><li>At the manager’s discretion, additional relevant experience may substitute for the academic requirement </li><li>Solid software engineering fundamentals gained through training, course work or relevant experience. </li></ul></ul><h3>Requirements </h3><ul><ul><li>10+ years strong Technical Program experience in web application development, UI/UX, content management, end-end system design, API knowledge &amp; application security </li><li>8+ years strong experience in all phases of product development life cycle is required </li><li>5+ years’ experience in Agile/Scrum or modern methodologies </li><li>Have mandatorily worked with private or public cloud solutions for at least 3 plus years </li><li>Should have been used AI tooling or solutions, has working and exposure required at Program Manager level.  </li><li>Strategic contributor to overall product strategy, roadmap and releases </li><li>Experienced in building process flows, technical documentation, capturing detailed technical specifications, functional/non-functional requirements  </li><li>Run Agile products by facilitating Stand-Ups, Sprint Planning, Retrospectives, Backlog Grooming, Sprint Reviews/Demo meetings.  </li><li>Experience in Project and Program tracking and ticketing tools for feature/epic prioritization, backlog grooming, tracking progress, team velocity, building dashboards to monitor sprint health/release health &amp; application statistics </li><li>Creative approach to problem solving and good analytical skills </li><li>Ability to quickly adapt to projects that require taking initiative and developing new expertise </li><li>Strong communication skills (both written and verbal). </li></ul></ul><h3>Highly Desirable skills:</h3><ul><ul><li>AWS or Google Cloud platform experience  </li><li>Working with development group that is dynamic, focus on cloud development </li><li>AI tooling and solutions implementation at Program or projects level </li></ul></ul>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Technical Program Manager III - IN

<b>Rackspace</b> is hiring for a Service Delivery Manager with a background in security to support our strategic customers. As a Security SDM, you’ll be managing global managed security services accounts.  <b>Work Location; Mexican Rackers: </b>If you live within a 40km radius of our Mexico City office we’d like for you to work in the office two days a week. If further than 40km you may work fully remote from one these states Monterey, Aguascalientes, Jalisco, Nuevo Leon, Puebla, Guadalajara, or Queretaro. <h3>Key Responsibilities</h3><ul><ul><li>Manage stakeholder relationships and deliver monthly reporting for them.</li><li>Produce data tracking and budget scope reporting for senior management.</li><li>Analyze cybersecurity/DevSecOps frameworks using dashboarding and internal tools.</li><li>Oversee the SOC operational processes and ensure that security compliance/governance is maintained.</li><li>Use security data, monitoring tools, and threat intelligence to inform insights and build the big picture.</li><li>Lead customer initiatives, applying expertise and best management of all customer escalations and service issues.</li><li>Support senior management with the required decision-making on security initiatives and solutions.</li><li>Help teams with cross functional and interim – term development and transformation. Aid their transformation and implementation of cybersecurity initiatives. </li><li>Assist with various Cyber technical initiatives, including NIST and ISO framework rollout and certification.</li></ul></ul><h3>Qualifications</h3><ul><ul><li>Bachelor’s degree in computer science or a relatable field of study is preferred. High school diploma is required. </li><li>Prefer candidates who have a cyber security certification such as either CISSP or ITIL V4. </li><li>Must be proficient in both written and verbal communication using both the English and Spanish languages. </li><li>Experience of managing the delivery of Security based managed services.</li><li>Experience managing multiple accounts and stakeholders simultaneously.</li><li>Experience of working with a combination of the following tools is essential: Azure Security Centre and Sentinel, Service Now, Power BI, Qualis, CrowdStrike, Microsoft Sentinel. </li><li><b>Discover your inner Racker: </b><a href="https://rackspace.jobs/culture/" rel="noopener noreferrer nofollow ugc" target="_blank"><b>Racker Life</b></a></li><li>#LI-MF1 #LI-Mexico</li></ul></ul><b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Security Service Delivery Partner

The Data Center Operations Technician owns the responsibility of all IT Infrastructure, including customer configurations, within the data center environment, ensuring all customer server environments are secure, operational, and maintain 99.999% uptime.Location: On-site at the Rackspace facility in Ashburn, VA.   Schedule: 7 am - 4 pm Monday - Friday <h3>Key Responsibilities</h3><ul><ul><li>Utilize custom monitoring software and an internal ticketing system to provide customer support </li><li>Identify and troubleshoot simple hardware failures on x86-based servers, including the replacement of failed hardware components </li><li>Troubleshoot simple operating system storage issues, including file system, disk management, and  RAID technologies </li><li> Support servers running Microsoft Windows Server, Red Hat Enterprise Server, Ubuntu Linux, or  VMWare ESX Server </li><li>Simple operating systems administration to include troubleshooting of login, password, and connectivity issues </li><li>Troubleshoot simple local area network (LAN) connectivity issues and reestablish remote access  to customer configurations utilizing SSH, Terminal Services/Remote Desktop Services, or Remote  Access Controllers </li><li>Complete the troubleshooting, configuration, and replacement of network device hardware, including access and aggregation switches, firewalls, load-balancers, and security appliances </li><li>Complete the troubleshooting, configuration, and replacement of storage devices, including DAS and NAS arrays </li><li>Complete customer configuration maintenances including hardware modification, operating  system installation, mounting of the devices within cabinets, and completion of all cabling needs  required </li><li>Troubleshoot copper and fiber cabling, including initial installation testing as well as connectivity  issues with previously deployed copper or fiber cabling </li><li>Provide technical communication relating to customer configurations in a concise, professional  manner </li><li>Adhere to company security policies and procedures, including health and safety and local  governing requirements, as directed</li><li>Execute and maintain meticulous 5S and housekeeping practices </li><li>Demonstrate no less than full performance in a continuous, consistent, measurable manner </li><li>Demonstrate high levels of passion and enthusiasm when providing Fanatical Support to all  customers and coworkers</li><li>Communicate in an honest, transparent manner focused on building trust amongst customers and  coworkers </li><li>Demonstrate a clear understanding of the Rackspace software toolsets required for the monitoring  and support of customer configurations </li><li>Demonstrate the ability to complete customer configuration maintenance and hardware troubleshooting </li><li>Attention to detail and adherence to maintenance instructions ensure customer configuration rework is not required </li><li>Customer configuration maintenances are quality controlled and adheres to published policy and  process to ensure Global alignment </li><li>Troubleshooting and problem-solving capabilities lead to accurate and timely resolution of  technical events </li><li>All customer incidents or potential risks to our customers must be investigated utilizing the root  cause analysis method </li><li>All customer interactions, both internal and external, are conducted in a manner that delights  customers </li><li>Process and policy sign-off is conducted in a timely manner, with a clear understanding of the  subject matter, by the specified due date </li><li>All areas of responsibility are clean and organized, with specific areas designated for all movable items</li></ul></ul><h3>Knowledge/Skills/Abilities</h3><ul><ul><li> Intermediate knowledge of engineering, design, configuration, installation, maintenance, and  upgrade of the local area network (LAN) and/or wide area network (WAN) </li><li>Intermediate knowledge of servers and various software applications</li><li>Must be able to lift 50 lbs overhead</li><li> Analytical Skills</li><li>Database Management </li><li>ERP Software Skills </li><li>Audit Skills </li><li>Investigative Skills </li><li>Low Voltage Cabling </li><li>Network/Systems Skills </li><li>Process Improvement </li><li>Project Management </li></ul></ul><h3>Education/Experience</h3><ul><ul><li> High School Diploma or regional equivalent required </li><li>Bachelor's Degree required, preferably in a field related to the role. At the manager’s discretion,  additional relevant experience may substitute degree requirement </li><li>3 - 4 years of total applicable work experience required; requires a minimum of 2 years of  experience in the role duties</li><li> Industry-recognized certifications in operating systems, networking, security, and/or storage  technologies preferred </li></ul></ul>Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $57,000/year up to $69,000/year. Pay is based on several factors, including market location, and may vary depending on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. The compensation package may also include incentive compensation opportunities in the form of annual bonuses or incentives, equity awards, and an Employee Stock Purchase Plan (ESPP). Learn more about the <a href="https://rackspace.jobs/benefits/" rel="noopener noreferrer nofollow ugc" target="_blank">benefits at Rackspace</a>.Location: On-site at the Rackspace facility in Ashburn, VA.   Schedule: 8 am - 5 pm Monday - Friday #LI-AW1#LI-OnsiteWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Data Center Operations Technician III

ION Group

<b>The Role:</b>We are looking for an experienced Infrastructure Project Manager to be based in either our London or Woking office to help co-ordinate as part of a team all client &amp; network activities for ION markets globally.<h3>Key Responsibilities:</h3><ul><ul><li>Project Manager in charge of overseeing infosec, operational and strategic projects throughout the full delivery lifecycle.</li><li>Experienced Project Manager able to run multi-stream mid-large initiatives involving both internal and external stakeholders</li><li>Understanding of Global Network &amp; Security Initiatives to enhance connectivity and safeguard our infrastructure across regions.</li><li>Streamlining Client Onboarding process to ensure a seamless experience for new customers and faster integration with our systems.</li><li>Focus on BAU &amp; Capacity Management, ensuring that day-to-day operations run smoothly while scaling resources to meet increasing demands.</li><li>Lead Consolidation / Redesign Initiatives to optimize existing systems and reduce complexity across the organization.</li><li>Conduct thorough Investigatory Analysis Work to identify potential inefficiencies, assess risks, and uncover opportunities for improvement across our network and security architecture.</li></ul></ul><h3>Required Skills, Experience and Qualifications:</h3><ul><ul><li>Good Technical Network understanding</li><li>Experience in a technology and/or network role in financial markets</li><li>Clear, accurate and concise communicator with strict attention to detail and strong analytical skills.</li><li>Experience adapting complex technical written and verbal communication to be suitable for a for a non-technical audience.</li><li>Understanding of change management and ITIL processes</li><li>Highly organized with the ability to prioritize own workload and adhere to strict deadlines.</li><li>Experience with Vendor &amp; Client Engagement</li><li>Commercial and technical awareness of the exchange, network and extranet landscape with the ability to generate cost estimates + work to agreed budget</li><li>Degree level education</li></ul></ul><b>About us</b>We’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world.• Over 2,000 of the world’s leading corporations, including 50% of the Fortune 500 and 30% of the world’s central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk.• Over 800 of the world’s leading banks and broker-dealers use our electronic trading platforms to operate the world’s financial market infrastructure.ION is a rapidly expanding and dynamic group with 13,000 employees and offices in more than 40 cities around the globe. Our ever-expanding global footprint, cutting edge products, and over 40,000 customers worldwide provide an unparalleled career experience for those who share our vision.ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business.ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Woking

Infrastructure Project Manager

Job DescriptionMinimum 5+ yrs of relevant exp.Shift - Should be ok to work in rotational shift.  <b>Job Profile Summary</b>The Cloud Database Engineer Perform database engineering and administration activities including design, planning, configuration, monitoring, automation, self- serviceability, alerting, and space management, database backup and recovery. Plan computerized databases, including base definition, structure, documentation, long- range requirements, operational guidelines, and protection with a capacity to lead and advise on migration and modernization, discover, and execute workload migrations to Cloud (Azure/GCP). <b>Key Responsibilities List</b>Hand’s on with using cloud tech tools such as Azure Migrate, Data Migration Service, Azure ASR, GCP DMS, GCP Backup and Disaster Recovery ServiceMigration from Oracle or/and Postgres to/from Other RDBMS platform for PaaS models like Azure Database, GCP Cloud SQL, Oracle@GCP.Understanding Cloud basics and perform duties like security management, storage management, Backup Vaults, Key vaults, Server/DB MonitoringCost Optimization: Compute and workload analysis, License enhancements and features.Proficient Skills from tech bucket (Oracle or/and PostgreSQL) for Architecture, Installation and Configuration, Performance Tuning, High Availability and Disaster Recovery, Monitoring and Troubleshooting<b>Knowledge List</b>Proficient Skills in SQL Server Installation and Configuration, Performance Tuning, High Availability and Disaster Recovery (HADR), Monitoring and TroubleshootingDatabase Migrations and Upgrades: Experience in planning and executing database migrations and upgrades, including version compatibility, testing, and minimizing downtime.Knowledge of deploying and managing databases in cloud platforms such as Azure Database or/and GCP Cloud SQLSQL Server in the Cloud: Knowledge of deploying and managing SQL Server in cloud platforms such as Azure SQL Database and Amazon RDS.SQL Server Best Practices: Familiarity with industry best practices for SQL Server administration, including configuration settings, maintenance tasks, and disaster recovery strategies.Ability to communicate technical info and ideas so others will understand.Ability to apply varying leadership skills and traits that create solutions and results to unexpected situations.  <b>Education</b>•            High school diploma or equivalent required.•            Bachelor’s degree in computer science, Computer Information Systems, Management Information Systems, or a directly related field <b>Certifications List</b>Database Specialty Certifications in Azure/GCP.Cloud Associate/Professional CertificationWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Cloud database Engineer - II (MSSQL) Immediate joiner preferred

Rackspace Technology is a leading provider of expertise and managed services across all the major public and private cloud technologies. We’ve evolved Fanatical Support to encompass the entire customer journey — providing Fanatical Experience™ from first consultation to daily operations. Our passionate experts combine the power of proactive, always-on service and expertise with best-in-class tools and automation to deliver technology when and how our customers need it.  We are looking for an experienced <b>Security Architect</b> to support our 'Cloud Security Service’ in the Middle East. This role is particularly well-suited to a self-starting, experienced and motivated Architect, who has a proven track record in the security consulting field. The ideal candidate will have proven experience designing and securing Landing Zones (LZs) in cloud environments.  You will be engaging with customers and the wider Rackspace organization to advise, develop and deliver innovative security solutions leveraging a wide range of public cloud services. The primary focus will be on helping customers to assess their cloud security posture and to ensure any subsequent cloud design and build is appropriately secured. Experience with AWS/GCP will be highly advantageous. <h3>Key Accountabilities </h3><ul><ul><li>As part of a small, but fast-growing team, you will be the Subject Matter Expert (SME) to advise and guide customers on their cloud security journey and establish a long-term trusted advisor role </li><li>Engaging with customers to help assess their cloud security posture and to ensure any subsequent cloud design and build is appropriately secured. This may be applicable to a customer’s single cloud, or multi-cloud environment, or when a customer wishes to move its environment from on-premise to the cloud </li><li>Provide guidance to customers on their cloud security roadmap and assist on defining the right-size cloud security controls   </li><li>Liaise closely with the customer’s architects and engineers and advise, design and deliver innovative cloud security Proof of Concepts </li><li>Evolve existing Rackspace security services, as well as implement new ones, under the ‘Cloud Security Service’ banner. </li><li>Establish best-practices for the consultancy resulting in standardized engagement models and repeatable ways-of-working </li><li>Mentor and train other security architects within the wider Rackspace Security Solutions Architecture community on modern multi-cloud security domains and topics </li><li>Evangelize the security cloud-native paradigm through the delivery of blogs, customer presentations and public speaking engagements </li><li>Deliver high-quality work to customers as part of consulting engagements that can be delivered through workshops, presentations or security solutions architecture designs </li><li>Actively identify opportunities for new engagements </li><li>Contribute to RFI/RFP requests </li></ul></ul><h3>Skills &amp; Experience </h3><ul><ul><li>The ideal candidate has a proven track record in designing and delivering innovative technology security solutions built on the cloud. </li><li>As a Senior Security Architect, the person should have the ability to act as a thought-leader. The right candidate can concisely and articulately present to both technical and non-technical audiences. </li><li>Experience of designing secure platforms on the major hyperscalers, AWS, Azure or GCP (GCP preferred). </li><li>Demonstrable experience in designing secure cloud-native systems and/or rebuilding an existing system on the cloud with a suitable security posture. </li><li>Demonstrable experience in the relevant legislation, industry regulations and industry standards such as ISR, EU GDPR, HIPAA, ISO27001, ISO 22301, ISO/IEC 20000-1, ISO 22301, NCEMA, NIST CSF, PCI DSS, Cloud Security Alliance CCM, CIS, OWASP and Cyber Essentials etc. </li><li>In-depth knowledge of the Well-architected frameworks and best practices of the major cloud providers </li><li>Must have the ability to lead engagements, either directly or as part of a larger programme of work and take ownership for the successful delivery of customer value within budget, time and scope. </li><li>Acting as a thought-leader, the right candidate is able to concisely and articulately present to both technical and non-technical audiences. </li><li>You have built specialist and demonstrable cloud security architectural knowledge in the following areas;<i> Account governance, Identity and Access Management (IAM), Asset management and data protection, Infrastructure and platform security, Application security including threat modelling and secure CI/CD, Change management practice and detection capabilities, Boundary defence, Cloud Logging and Monitoring, Continues vulnerability and patch management systems, Incident response and threat mitigation, Cloud backup/recovery and disaster recovery (DR) </i></li><li>Client-facing consultancy experience within large enterprises, but happy to deliver to SMBs </li><li>You have an articulate opinion on the advantages of using public cloud platforms in a secure manner from a business perspective </li><li>You can identify and plan to resolve the challenges, both technical and organizational, facing organizations who are moving their applications to the cloud </li><li>Excellent communication and stakeholder management skills are required </li><li>Certified as CISSP, CCSP and CISM is an advantage </li><li>As the team services customers across EMEA you may be required to travel. You will align to the needs of the customer; therefore, some engagements can be performed remotely whereas others may require you to be on-site. </li></ul></ul>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Cloud Security Architect - IN (R-22401)

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Associate Engagement Manager - VN

<b>DATABASE ARCHITECT LEAD</b><i>Next-Gen Database Modernization &amp; Migration</i><b>Role Focus</b>A strategic leadership role driving database modernization through AI-powered solutions, automation excellence, and accelerator-driven delivery. This position builds next-generation teams that deliver high-quality migration services across cloud platforms (AWS/Azure/GCP).<h3>Core Competencies</h3><ul><ul><li><b>AI-Driven Migration - </b>Leverage AI tools for schema conversion, code optimization, workload analysis, and intelligent automation</li><li><b>Accelerator Development- </b>Build and integrate reusable frameworks, templates, and tools to standardize and fast-track migrations</li><li><b>Presales &amp; Solutioning - </b>Drive sales calls, estimate migration efforts, and present compelling solutions to prospects and executives</li><li><b>Automation Excellence  - </b>Automation-first mindset using IaC, CI/CD, and scripting to maximize team capacity and delivery quality</li><li><b>Quality Delivery - </b>Deliver consistent, high-quality migrations with minimal downtime through proven methodologies</li></ul></ul><h3>Critical Skills AI &amp; Innovation :   </h3><ul><ul><li>AI-powered migration tools (schema conversion, code remediation, query optimization)     </li><li> Intelligent workload analysis and migration planning</li><li>AI assistants and copilots for database optimization and troubleshooting</li></ul></ul><h3>Accelerators &amp; Tools</h3><ul><ul><li> Build/integrate accelerators for effort optimization in migrations</li><li>Cloud-native tools: AWS DMS/SCT, Azure DMS, GCP Database Migration Service</li><li>Third-party solutions: Striim, Quest, Informatica, and similar platforms</li></ul></ul><h3>Presales &amp; Communication</h3><ul><ul><li>Drive database migration sales calls and customer engagements</li><li>Accurate effort estimation to support presales team</li><li>Excellent presenter with ability to influence and convince stakeholders at all levels</li></ul></ul><h3>Automation &amp; Quality</h3><ul><ul><li>Terraform, Ansible, CloudFormation, Azure DevOps, Python, Shell scripting</li><li>CI/CD pipelines for database deployments</li><li>Repeatable, error-free processes that maximize team capacity</li></ul></ul><h3>Technical Foundation</h3><ul><ul><li>Database platforms: SQL Server, Oracle, PostgreSQL, MySQL (Architecture, HADR, Performance Tuning)</li><li>Cloud expertise: AWS, Azure, GCP (on-prem to cloud, cloud-to-cloud migrations)</li><li>Documentation: HLD/LLD diagrams, runbooks, flow charts, estimation templates</li></ul></ul><h3>Next-Gen Team Building</h3><ul><ul><li>Lead and mentor database architects to deliver program excellence</li><li>Foster innovation culture with focus on AI adoption and continuous improvement</li><li>Build high-performance teams through automation best practices and knowledge sharing</li><li>Establish industry-leading standards for database migration services</li></ul></ul><h3>Key Differentiators</h3><ul><ul><li><b>AI-First Approach</b> — Uses AI to accelerate every phase of migration</li><li><b> Accelerator Mindset</b> — Builds tools that multiply team productivity</li><li><b>Sales Enabler</b> — Drives revenue through compelling technical presentations</li><li><b>Automation Champion</b> — Optimizes processes for quality and capacity</li><li><b>Quality Obsessed</b> — Delivers consistent, high-standard results</li></ul></ul>"Remote postings are limited to candidates residing within the country specified in the posting location"<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Lead Cloud Database Architect - IN

<b>Key Responsibilities:</b>Design scalable, secure, and resilient solutions on Microsoft Azure aligned with the Azure Well-Architected Framework.Lead cloud readiness assessments, application modernization planning, and on-prem to cloud migration initiatives.Develop high-level and low-level architecture designs covering compute, storage, networking, identity, backup/DR, and monitoring.Architect complex Azure networking solutions, with a strong focus on:azure networking foundationsazure Hybrid Connectivity (VPN Gateway, ExpressRoute, VNet Peering)network security and segmentation using Azure Firewall and NSGsscaling, best practices, and limitations of network infrastructureCross-tenant connectivity and multi-subscription designsDrive architecture discussions around scalability, high availability, disaster recovery, compliance, and performance.Lead the implementation of advanced Azure Active Directory (AD) Premium features focused on security, identity governance, and compliance.Architect and provision Azure Kubernetes Service(AKS) clusters in Azure, including configuration of node pools, sizing, and integration with other Azure services.Provide end-to-end system design for critical platforms such as core banking systems—including app servers, databases, messaging layers, security modules, and third-party integrations.Guide DevOps strategy and CI/CD implementations using GitHub Actions or similar tools.Develop and present Total Cost of Ownership (TCO) models and migration cost estimations to stakeholders.Serve as the single point of contact (SPOC) for all assigned resources and ensure smooth delivery in collaboration with engineers, PMs, and client teams.Identify and resolve system vulnerabilities, inefficiencies, and misconfigurations with industry best practices.<b>Required Skills and Experience:</b>12+ years of professional IT experience with a strong focus on cloud architecture and solution delivery.10+ years working with Microsoft Azure, including designing and implementing production-grade workloads.Proven expertise in:Azure IaaS, PaaS, networking, and security servicesAzure networking (core concepts, hybrid connectivity, firewalls, scaling, cross-tenant design)Kubernetes (AKS), containers, and Azure App ServicesAzure Active Directory (including Premium features)Devops methodologies and CI/CD tools (e.g., GitHub Actions, Azure DevOps)Identity &amp; Access Management (IAM), policy, governance, and complianceStrong experience conducting assessments and leading large-scale migrations.Excellent analytical, documentation, and communication skills with the ability to present technical solutions to business stakeholders.Effective leadership and collaboration capabilities in a cross-functional and client-facing environment.<b>Preferred Qualifications:</b>Relevant Azure certifications (Solutions Architect, DevOps Engineer, Security Associate)Strong background in infrastructure and networkingExperience in Agile/DevOps environments and use of collaborative tools (e.g., JIRA, Confluence)Experience working in core banking or other regulated domains is a plusWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Azure Solution Architect (Immediate joiner Preferred)

Shift - 24x7The Data Engineer is responsible for managing, operating, and supporting cloud-based data platforms. This role involves close collaboration with customers and internal teams to ensure stable, secure, and efficient operations of the cloud data ecosystem. The engineer will work across multiple technologies, including <b>Azure Data Lake Storage, Databricks, Azure Data Factory, Azure Synapse Analytics, Snowflake, Azure Event Hub, Tidal, Pyramid, Collibra, Power BI, Tableau, MicroStrategy (MSTR), and Alteryx</b>, ensuring reliable data ingestion, processing, analytics, and reporting. <h3>Key Responsibilities (Level 2 Operational Support)</h3><ul><ul><li>Resolve data pipeline issues and perform proactive monitoring for sensitive and critical batch processes. </li><li>Conduct Root Cause Analysis (RCA) and retrospectives for incidents and operational issues. </li><li>Create, update, and maintain operational runbooks and manage entitlements as required. </li><li>Implement configuration changes to batch processes and underlying cloud infrastructure. </li><li>Manually control and manage pipeline executions during scheduled maintenance windows. </li><li>Perform on-demand operational changes based on instructions provided by the Data Engineering (L3) team. </li><li>Handle user service requests; for non-runbook-based requests, coordinate effectively with the L3 team. </li><li>Participate in Disaster Recovery (DR) testing activities (twice a year). </li><li>Support development and production data synchronization activities. </li><li>Represent the team in weekly change management board meetings. </li></ul></ul><h3>Knowledge, Skills, and Abilities</h3><ul><ul><li>Strong hands-on experience with: </li><li>Azure Data Lake Storage </li><li>Azure Databricks </li><li>Azure Data Factory </li><li>Azure Synapse Analytics </li><li>Snowflake </li><li>Azure Event Hub </li><li>Tidal Scheduler </li><li>Pyramid, Collibra </li><li>Power BI, Tableau, MicroStrategy (MSTR), Alteryx </li><li>Ability to read, write, and troubleshoot SQL queries and stored procedures. </li><li>Proven experience in configuring, managing, and troubleshooting cloud data platforms. </li><li>Strong analytical and problem-solving skills. </li><li>Excellent written and verbal communication skills, with the ability to clearly explain technical concepts to non-technical stakeholders. </li><li>Ability to work effectively in small teams while promoting collaboration and inclusiveness. </li></ul></ul><h3>Job Complexity</h3><ul><ul><li>Requires extensive problem-solving capabilities, including independent investigation of issues and identification of root causes. </li><li>Ability to research and utilize multiple information sources, including Microsoft and vendor documentation, to resolve complex issues. </li><li>Must be capable of prioritizing multiple incidents and tasks while managing competing deadlines.</li></ul></ul><h3>Experience and Education</h3><ul><ul><li>Bachelor’s degree in Computer Science or a related field. </li><li>3–6 years of hands-on experience in configuring and managing Azure-based data analytics solutions. </li><li>Prior experience working in Azure cloud environments is strongly preferred. </li></ul></ul>"Remote postings are limited to candidates residing within the country specified in the posting location"<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Gurugram

Data Ops / Data Engineer II - IN

<b>The Role:</b>This role requires not only technical expertise but also strong leadership and stakeholder management skills. The successful candidate will demonstrate the ability to lead and develop a geographically distributed team, foster a culture of accountability, and drive continuous improvement initiatives.This is an exciting time to join ION where you will be joining an existing team with ample opportunity to make your mark.  With experience in the hosted infrastructure space (network/systems/databases/private cloud), you will be responsible for ensuring the operational processes and resources required to provide the highest level of availability and support for our clients production trading systems remain consistent and aligned to global operations standards..The successful candidate will have a track record in managing operations teams in mission critical production environments coupled with an deep knowledge of  technologies, standards, and industry guidelines as they apply to the hosted infrastructure space.Operating a critical service the successful candidate will be directly responsible for day to day activities of the platform team with key involvement in managing resources delivering time sensitive workstreams in an ITIL based environment (incident, change, problem management). Essential will be a can do attitude which will see the successful candidate responsible for support of our global clients production trading environments.<h3>Key Responsibilities:</h3><ul><ul><li>Support the Global Head of Infrastructure through management and leadership of the L1-L3 operations team including recruitment , performance and resource management activities</li><li>Own responsibility for managing/planning day to day operational activities necessary to meet ongoing business demand in a fast pace challenging environment</li><li>Ensure highest levels of service availability are maintained through adherence to all incident, change and problem processes</li><li>Act as a management escalation point for all monitoring, alerting and operational related issues as  required by the business within own regional time zone.</li><li>Support the Global Head of Infrastructure in the continuous improvement cycle driving improvements in ION's overall operating efficiency</li><li>Provision of Major Incident support during unplanned service outages including acting as  focal point for information gathering activities  during and post incident as part of root cause analysis activities within own regional time zone.</li><li>Lead, mentor, and develop a high-performing team of system engineers, ensuring alignment with global standards and fostering a culture of operational excellence.</li><li>Drive continuous improvement initiatives, leveraging automation and best practices to enhance service delivery and operational efficiency.</li><li>Define and monitor KPIs and metrics for team performance and service delivery, presenting operational reports and improvement plans to senior management.</li><li>Serve as a key point of contact for internal and external stakeholders, providing clear communication and actionable insights on operational performance.</li><li>Ensure compliance with cybersecurity best practices and regulatory requirements, particularly within financial services environments.</li></ul></ul><h3>Required Skills, Experience and Qualifications:</h3><ul><ul><li>Experience of managing a team (Manager/Team Lead/Senior Engineer) working in a relevant operations environment supporting  HA/Mission Critical systems and services at an enterprise scale.</li><li>An understanding of the nature and interdependencies of mission critical systems  in support of  wider business deliverables (Data Centres, power distribution, connectivity, networking, systems/storage, cloud)</li><li>Problem solver with attention to detail ideally with strong engineering background in one or more technical disciplines (networks/systems)</li><li>Exposure to or experience in supporting Financial Services environments a benefit</li><li>Proven experience leading small technical teams, including succession planning and career development.</li><li>Strong stakeholder engagement skills and ability to communicate effectively with senior leadership.</li><li>Commitment to staff development, engagement, and retention, with strong problem-solving and decision-making abilities under pressure.</li><li>Experience with infrastructure-as-code and automation tools (e.g., Terraform, Ansible, PowerShell) is desirable. Aswell as experience of running Linux systems at scale.</li></ul></ul><b>About us</b>We’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world.         • Over 2,000 of the world’s leading corporations, including 50% of the Fortune 500 and 30% of the world’s central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk.         • Over 800 of the world’s leading banks and broker-dealers use our electronic trading platforms to operate the world’s financial market infrastructure. ION is a rapidly expanding and dynamic group with 13,000 employees and offices in more than 40 cities around the globe.Our ever-expanding global footprint, cutting edge products, and over 40,000 customers worldwide provide an unparalleled career experience for those who share our vision. ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business. ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor.Learn more at <a href="https://iongroup.com/" rel="noopener noreferrer nofollow ugc" target="_blank">iongroup.com</a> We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

ION Markets Regional Operations Manager

Drive end-to-end cloud transformation for enterprise clients—from initial application assessment through migration execution and post-migration optimization. You'll work directly with customer teams to evaluate on-premises workloads, design migration strategies, and deliver production-ready cloud solutions across AWS, Azure, and GCP. Conduct technical discovery and application assessments to determine cloud readiness, dependencies, and migration complexity Design and architect migration pathways for workloads moving from on-premises data centers to cloud—covering lift-and-shift, re-platforming, and re-architecture patterns Lead cloud assessment engagements using native discovery tools and build business cases with TCO analysis and migration roadmapsHands-on migration execution using platform-native migration services and third-party tools for servers, databases, and storage Work with customers on hybrid connectivity design—dedicated interconnects, site-to-site VPN, and transit architectures for on-prem integration. Build cloud landing zones with proper governance, security baselines, identity management, and network segmentation across multi-account/subscription environments Collaborate with application teams to refactor legacy workloads for cloud-native architectures (containers, serverless, managed services) Document migration runbooks, cutover plans, and rollback procedures for production transitions Provide post-migration support—cost optimization, performance tuning, and operational handoff to customer teams<h3>Responsibility</h3><ul><ul><b>Assessment &amp; Discovery:</b><li>Conduct technical discovery workshops with client teams to understand current infrastructure, applications, and dependencies. Perform application portfolio assessments to evaluate cloud readiness, migration complexity, and modernization opportunities. Deploy and configure discovery tools to map application dependencies, performance baselines, and resource utilization. Analyze assessment data to categorize workloads using migration strategies (rehost, re-platform, refactor, retire, retain)Build TCO models and business cases to justify cloud migration investments</li><b>Migration Planning &amp; Design:  </b><li>Design target cloud architectures based on client requirements, compliance needs, and performance objectives</li><li>Develop migration roadmaps with phased approaches, timelines, and resource estimatesCreate landing zone designs with multi-account/subscription structures, network topology, and security baselines</li><li>Design hybrid connectivity solutions for on-premises integration during and post-migrationDocument migration patterns, cutover plans, and rollback procedures for each workload wave</li><b>Hands-On Migration Execution:</b><li>Execute server, database, and storage migrations using cloud-native and third-party migration tools</li><li>Configure replication, perform testing, and validate migrated workloads in target environments</li><li>Lead cutover activities during maintenance windows, coordinating with application and infrastructure teams</li><li>Troubleshoot migration issues in real-time and implement fixes to keep projects on track.</li><li>Perform post-migration validation: application functionality, performance benchmarking, and security posture verification</li><b>Architecture &amp; Infrastructure Delivery:</b><li>Build and deploy cloud infrastructure using IaC tools (Terraform, CloudFormation, etc.)</li><li>Implement network connectivity: VPNs, dedicated interconnects, transit gateways, and DNS integration</li><li>Configure security controls: IAM policies, encryption, logging, monitoring, and compliance frameworks</li><li>Set up backup, disaster recovery, and high availability solutions for migrated workloads</li><li>Establish CI/CD pipelines for repeatable infrastructure deployments</li><b>Modernization &amp; Optimization:</b><li>Identify opportunities to modernize applications during migration (containerization, serverless, managed services)</li><li>Work with development teams to refactor legacy applications for cloud-native patterns</li><li>Implement cost optimization strategies: rightsizing, reserved capacity, autoscaling, and storage tiering</li><li>Optimize performance through caching, CDN integration, and database tuning</li><li>Establish monitoring, alerting, and operational dashboards for migrated environments</li></ul></ul><h3>Client Engagement &amp; Knowledge Transfer</h3><ul><ul><li>Act as primary technical point of contact for client stakeholders throughout the project lifecycle</li><li>Present architecture designs, migration plans, and progress updates to technical and executive audiences</li><li>Facilitate workshops on cloud best practices, security, and operational excellence</li><li>Create documentation: architecture diagrams, standard operating procedures, and operational runbooks</li><li>Deliver knowledge transfer sessions to upskill client teams for ongoing cloud operations</li></ul></ul><h3>Collaboration &amp; Governance</h3><ul><ul><li>Collaborate with project managers to track deliverables, timelines, and risks</li><li>Work with security and compliance teams to meet regulatory requirements and internal policies</li><li>Coordinate with vendors and third-party teams for integration and migration tooling</li><li>Participate in design reviews and provide technical guidance to junior team members</li><li>Stay current with cloud platform updates, migration tools, and industry best practices</li></ul></ul><h3>Post-Migration Support</h3><ul><ul><li>Provide hypercare support during stabilization period following production cutovers</li><li>Address post-migration issues, performance bottlenecks, and optimization opportunities</li><li>Conduct post-implementation reviews to capture lessons learned and improvement areas</li><li>Hand off operational responsibilities to client teams or managed services providers with proper documentation</li></ul></ul><b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Cloud Technical Consultant (Cloud-agnostic)

The Sales Executive VI – CSP Acquisition is responsible for shaping and executing an inorganic growth agenda across strategic partnerships – specifically focused on VMware Cloud Service Providers. This role partners with the business unit leaders to originate, assess, negotiate, and deliver transactions and alliances that accelerate our strategy, strengthen our portfolio, and create long‑term shareholder value. Operating at enterprise scope, the role orchestrates cross‑functional workstreams (Finance, Legal, Strategy, Product/BU, HR, Communications) from initial thesis through post‑close integration and partnership activation. <h3>Key Responsibilities</h3><ul><ul><li><b>Strategy &amp; Origination</b></li><li>Lead market scanning and target sourcing (bankers, investors, founders, PE/VC); develop executive‑ready investment cases with clear strategic rationale and value creation levers. </li><li>Build and maintain relationships with external advisors and key industry stakeholders. </li><li>Partner with Executive leaders LT to define the VMware Cloud Service Provider growth plan aligned to the corporate strategy; maintain a prioritized pipeline of target CSPs, capabilities, and companies.</li><li><b>Evaluation &amp; Deal Execution</b></li><li>Proactively identify, qualify, and develop new business opportunities with CSPs to build a robust sales pipeline and drive revenue growth </li><li>Leverage market insights and industry networking strategies to create and maintain a healthy pipeline of prospective CSPs </li><li>Own end‑to‑end transaction execution: preliminary assessments, valuation/modeling oversight, diligence planning, LOI/term sheet development, negotiation, and closing. </li><li>Run cross‑functional diligence with clear scope, timeline, and risk controls; synthesize findings into actionable recommendations and mitigation plans. </li><li>Drive disciplined governance—prepare ELT/Board materials, manage approval gates, and ensure compliance with regulatory requirements.</li><li><b>Integration &amp; Value Realization</b></li><li>Partner with business leaders to design an integration strategy for customers and or employees, where applicable: Day‑1/Day‑100 plans, and KPIs.</li><li>Track post‑close performance vs. deal model; course‑correct to protect and deliver value. </li><li><b>Leadership &amp; Team Management</b></li><li>Mobilize Rackers, through indirect leadership, to create value through Cloud Service Provider transitions; set objectives, coach through complex deals, and cultivate a strong external network. </li><li>Orchestrate cross‑functional accountability across Finance, Legal, Product/BU, HR, and Communications; escalate quickly to clear roadblocks and maintain pace.</li><li><b>Communications and Stakeholder Management</b></li><li>Create concise, executive‑level materials (strategy narratives, investment memos, Executive updates); communicate complex topics simply and persuasively. </li><li>Serve as a visible enterprise leader who models our values, builds trust, and drives clarity in ambiguous situations. </li></ul></ul><h3>Qualifications</h3><ul><ul><li>10+ years of progressive experience in VMware Cloud Service Provider Partnership programs, corporate development or strategy roles, including significant ownership of closed transactions. </li><li>Demonstrated success leading complex strategic partnerships and/or M&amp;A transactions end‑to‑end (origination through integration) at enterprise scale. </li><li>Advanced proficiency in valuation, financial modeling, and deal structuring; strong grasp of accounting, tax, and regulatory considerations. </li><li>Exceptional executive communication and negotiation skills; proven ability to influence C‑suite/Board and align cross‑functional teams. </li><li>Experience in technology, cloud, managed services, or software. </li><li>Bachelor’s degree required; MBA or related advanced degree preferred. CFA/CPA a plus.</li></ul></ul><h3>Competencies</h3><ul><ul><li>Strategic Agility: Turns market insight into clear theses and executable roadmaps; balances near‑term results with long‑term value. </li><li>Deal Excellence: Applies rigorous financial/strategic analysis; manages risk; drives disciplined governance. </li><li>Influence &amp; Communication: Crafts compelling narratives; secures buy‑in from executives and external stakeholders.</li></ul></ul><h3>Location &amp; Travel</h3><ul><ul><li>US - Remote. Hybrid work with travel (~25–40%) as needed.</li></ul></ul><h3>EEO Statement &amp; Notes</h3><ul><ul><li>Rackspace is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. This job description provides a general summary and is not a comprehensive list of duties. Responsibilities may evolve based on business needs.</li></ul></ul><h3>CSP-Specific Enhancements</h3><ul><ul><li>This role is uniquely accountable for driving strategic initiatives to acquire VMware Cloud Solution Provider (CSP) customers, expand our presence in the cloud ecosystem, and accelerate growth through CSP-focused M&amp;A, partnerships, and alliances.</li></ul></ul><h3>Additional Key Responsibilities</h3><ul><ul><li> Develop and execute strategies to identify, evaluate, and acquire VMware CSP customers globally, ensuring alignment with Private Cloud growth objectives. </li><li>Establish and nurture strategic partnerships with CSP ecosystem players. </li><li>Lead negotiations and deal structuring for VMware CSP-related acquisitions, alliances, and investments, focusing on customer onboarding and accelerated revenue realization. </li><li>Collaborate with Sales, Product, and Marketing teams to design CSP-specific offerings and value propositions. </li><li>Monitor VMware CSP market trends and competitive landscape to inform strategic decisions and maintain leadership position. </li><li>Drive integration plans for VMware CSP acquisitions, ensuring seamless onboarding and rapid CSP customer adoption</li></ul></ul><h3>Additional Qualifications</h3><ul><ul><li>Proven experience in cloud business models, CSP programs, and subscription-based revenue strategies. </li><li>Strong network within the VMware CSP ecosystem and ability to influence senior stakeholders. </li><li>Track record of executing strategic partnerships and acquisitions in the cloud domain. </li><li>Deep understanding of VMware licensing, compliance, and customer lifecycle management. </li><li>Ability to translate CSP market insights into actionable corporate development strategies. </li></ul></ul><h3>Additional Performance Metrics</h3><ul><ul><li>Number of CSP customers acquired and integrated. </li><li>Revenue growth and margin contribution from CSP-focused deals. </li><li>Speed of CSP customer onboarding and transition success</li></ul></ul><b>Are you a Racker?</b>Rackers thrive in fast-paced environments built to inspire learning, growing, and innovating.  They are mission-inspired, values-grounded, culture-focused, and dedicated to making a positive impact in everything they do.  Rackers are inherently wired to solve problems and share ideas in small, nimble teams.  As experts in what they do, Rackers are serious about delivering a Fanatical Experience™ to our customers. Rackers are valued members of a winning team on an inspiring mission and we want you to join the Racker family! <b>Why work at Rackspace Technology?</b><i>Find your fanatical</i>. We deliver the best customer experience in the industry to businesses that perform life-saving research, power cities, and feed millions. <i>Come as you are</i>. Cultivating inclusion is not just the right thing to do, it enables us to win. Our Executive Inclusion Council and Racker Resource Groups (RRGs) partner to enable an inclusive workplace and drive initiatives such as Rackspace’s participation in the annual Texas Conference for Women. <i>Satisfy your curiosity</i>. No matter where you are going, we can help you get there. Our internal learning department, Rackspace University®, provides training and development to Rackers – from Microsoft™ certifications to effective leadership training – our goal is to help you grow. <i>Make a difference</i>. At the core of every Racker is a drive to leave the world better than we found it, and we are passionate about giving back to our communities across the globe. While Rackers can leverage paid volunteer time off for any cause, our Rack Gives Back program creates opportunities for Rackers to give their time and talent to others. <i>Live life completely</i>. We offer a well-rounded suite of health and wellness programs that help our Rackers achieve a healthy and balanced lifestyle. So while our Rackers are busy taking care of our customers, we take care of our Rackers.  #LI-Remote #LI-CM1 Our compensation reflects the cost of labor across several US geographic markets. The pay for this position ranges from $168,100 Min/year in our lowest geographic market up to 295,790 Max/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP). Learn more about benefits at Rackspace.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Sales Executive VI — VMware CSP Acquisition

<b>AWS Devops Engineer III - IN (Remote) </b><b>Shift: UK /EMEA Hours - Fixed </b><b>Exp: 5-15 yrs</b><b>Mandatory Skills: </b>AWS with Devops skills like Terraform, Kubernetes, CI/CD, Jenkins, Git Hub, Ansible, etcAnd must have hands on experience in implementation / migration projects<b>Key Responsibilities</b> Automate deployments utilizing custom templates and modules for customer environments on AWS.  Architect AWS environment best practices and deployment methodologies. Create automation tools and processes to improve day to day functions. Educate customers on AWS and Rackspace best practices and architecture. Ensure the control, integrity, and accessibility of the cloud environment for the enterprise Lead Workload/Workforce Management and Optimization related tasks. Assist Rackers across the Cloud Function. <h3>Technical Expertise </h3><ul><ul><li>Expert knowledge of AWS Products &amp; Services, Compute, Storage, Security, networking, etc.  </li><li>Proficient skills in at least one of the following languages: Python, Linux, Shell scripting. </li><li>Proficient skills with git and git workflows. </li><li>Excellent working knowledge of Windows or Linux operating systems – experience of supporting and troubleshooting issues and performance. </li><li>Highly skilled in Terraform/IaC, including CI/CD practices. </li><li>Solid hands-on in Kubernetes &amp; ELK  </li><li>Experience in designing, building, implementing, analysing, Migrating and troubleshooting highly available systems. </li><li>Knowledge of at least one configuration management system such as Chef, Ansible, Puppet or any other such tools. </li><li>Understanding of services and protocols, configuration, management, and troubleshooting of hosting environments, including web servers, databases, caching, and database services. </li><li>Knowledge in the application of current and emerging network software and hardware technology and protocols. </li><li>Experienced in solutioning and implementation of Green field projects leveraging IaaS, PaaS for Primary site and DR. </li></ul></ul><h3>Skills </h3><ul><ul><li>Passionate about technology and has a desire to constantly expand technical knowledge. </li><li>Detail-oriented in documenting information and able to own customer issues through resolution. </li><li>Able to handle multiple tasks and prioritize work under pressure. </li><li>Demonstrate sound problem-solving skills coupled with a desire to take on responsibility. </li><li>Strong written and verbal communication skills, both highly technical and non-technical. </li><li>Ability to communicate technical issues to nontechnical and technical audiences. </li></ul></ul><h3>Education &amp; Certifications </h3><ul><ul><li>Required Bachelor’s degree in Computer Science or equivalent degree. </li><li>Requires Associate level Certificates in AWS or professional level certificate. </li></ul></ul><b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

AWS Devops Engineer III - IN (Remote)

We are looking for a highly capable Datacentre Operations Engineer to support the deployment, operation, and maintenance of our UK Sovereign datacentre equipment. This role is hands‑on, field‑oriented, and critical to ensuring our mobile infrastructure remains secure, reliable, and mission‑ready. ​​You will work across physical racking, stacking, networking, hardware, and monitoring systems to keep datacentre assets fully operational.  This role is based at one of our two UK datacentre sites but able to travel between the datacentres, this position suits an engineer who enjoys variety, problem‑solving, and working in dynamic environments where mobility, resilience, security and precision matter.​​<b>Please Note - You will need to work either from our Corsham or Farnborough location, and will need to be able to visit both locations </b><h3>Daily Tasks</h3><ul><ul><li>Performing routine and corrective maintenance on servers, storage, networking equipment, and supporting infrastructure.​</li><li>Replace failed components, manage spares, and maintain accurate asset records.​</li><li>Participate in an on‑call rota to provide out‑of‑hours support when required.​</li><li>Document incidents, root‑cause findings, and corrective actions.​</li><li>Ensure physical and logical security controls are consistently applied across all mobile datacentre deployments.​</li><li>Installation of new equipment within the racks, assisting in the planning of power constraints and / or cooling within the relevant racks​</li></ul></ul><h3>Required Skills and Experience</h3><ul><ul><li>Highly experienced in Data Center operations</li><li>CompTIA Server+ or similar​</li><li>Clean UK Driving License and use of own vehicle</li><li>Eligibility to pass BS7858 security check</li></ul></ul>#LI-JB2We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Data Center Operations - Mobile Technician

<b>Summary</b>Requires specialized depth and/or breadth of expertise in own job discipline or field. • Leads others to solve complex problems. • Works independently, with guidance in only the most complex situations. • May provide functional leadership to teams or projects. Encourages others to listen attentively and engage with the speaker by asking appropriate open[1]ended questions; reflects on and reiterates key points and clarifies messages to help others reach agreement. • Monitors non-verbal reactions of others to identify and respond to areas of interest or concern. • Ensures all viewpoints have been heard and discussed before reaching conclusions, offering guidance or asserting own views. • Influences and coaches others across the business unit/function to work independently and identify areas for improvement in work processes. • Encourages and motivates people to achieve high standards of excellence by consistently raising the bar and coaching others to achieve results. • Sets challenging and realistic goals for others; proactively considers the business unit/function’s goals to prevent conflicts of interests and communicates goals to teams. • Provides guidance and expertise to analyze data and patterns and assess the root cause of complex, non-routine problems. • Collaborates with others across disciplines to brainstorm and execute solutions to the most complex, uncommon problems. • Guides the execution of solutions for complex, non-routine issues; redirects solution implementation if desired results were not originally met. • Creatively develops tools, visual aids and other original content to support the understanding/education of complex and technical information (e.g., legal, operational risk, and regulatory data). • Guides others on the best practices and approaches for creating clear, concise and organized communication materials to convey technical concepts in a user-friendly way. • Challenges others to bring fresh and creative perspective to differentiating technical communications and ensuring comprehension and ease-of-use for various audiences. • Exceeds customers’ expectations by listening for unexpressed needs; connects customer needs to relevant service offerings and new technology. • Leads others in resolving technical issues in a timely manner; follows up with customers to ensure satisfaction. • Partners with the business to integrate new technologies into business solutions; creates and communicates a vision of the technology requirements for the future state of the business. • Prioritizes workload and ensures that deadlines are successfully met; delegates or seeks additional staff when necessary. • Identifies short- and long-term barriers to completing project plans and takes corrective action to meet deliverable objectives. • Manages multifaceted projects or assignments, such as projects that have several separate components, with minimal error and without missing important deliverables. <b>Knowledge</b>DevOps Skill Baseline Coding• Scripting/ Programing language/ Configuration Management/ Container (1 or more at 100 level)• Continuous Integration / Continuous Deployment• VCS (Git Based VSC)• family with commit, branch, merge, review process• understand pre/post hook• design/implement branching strategy (e.g., git flow, GitHub flow)• design/implement group development collaboration process (access control, code review/approval, integration with other CI tools)• Artifact Repository• familiar with one of the popular antifactory management tools• CI/CD tools• implement CI services (VCS, antifactory repo, build, release)• Design/implement CI/CD pipeline• Operating System familiar with Linux or Windows OS• Cloud Skill Baseline• Automation• IaC• use cloud IaC language to implement cloud resources or operation process• use orchestration tools to organize IaC code and inject configurations• CI/CD• Implement CI services (VSC, Artifacts repo, build service pipeline service)• implement CI/CD pipeline to build/deploy infrastructure or application• design/implement best practice CI/CD• Landing Zone (Multi Account Framework)• Identity Access Management (IAM)• Security ‘• Networking Compute (VM, Container platform, Function)• Virtual Machine workload• Implement serverless solution for operational purpose• Data storage, Database• configuration management• Secret Management• Monitoring and Logging• Message Queues <b>Experience</b>• 7– 13 years of experience in the field of role required.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Azure DevOps Engineer III (Terraform + AKS)

<h3>Key Responsibilities &amp; Technical Expertise</h3><ul><ul><li>Automate deployments utilizing custom templates and modules for customer environments on AWS. </li><li>Architect AWS environment best practices and deployment methodologies.</li><li>Create automation tools and processes to improve day to day functions.</li><li>Educate customers on AWS and Rackspace best practices and architecture.</li><li>Ensure the control, integrity, and accessibility of the cloud environment for the enterprise Lead </li><li>Mentor and assist Rackers across the Cloud Function.</li><li>Quality check development of technical training for all Rackers supporting Rackspace Supported CLOUD Products.</li><li>Provide technical expertise underpinning communications targeting a range of stakeholders - from individual contributors to leaders across the business.</li><li>Collaborate with Account Managers and Business Development Consultants to build strong customer relationships.</li><b>Technical Expertise</b><li>Experienced in solutioning and implementation of Green field projects leveraging IaaS, PaaS for Primary site and DR.</li><li>Near expert knowledge of AWS Products &amp; Services, Compute, Storage, Security, networking, etc. </li><li>Proficient skills in at least one of the following languages: Python, Linux, Shell scripting.</li><li>Proficient skills with git and git workflows.</li><li>Excellent working knowledge of Windows or Linux operating systems – experience of supporting and troubleshooting issues and performance.</li><li>Highly skilled in Terraform/IaC, including CI/CD practices.</li><li>Working knowledge in Kubernetes.</li><li>Experience in designing, building, implementing, analysing, Migrating and troubleshooting highly available systems.</li><li>Knowledge of at least one configuration management system such as Chef, Ansible, Puppet or any other such tools.</li><li>Understanding of services and protocols, configuration, management, and troubleshooting of hosting environments, including web servers, databases, caching, and database services.</li><li>Knowledge in the application of current and emerging network software and hardware technology and protocols.</li></ul></ul><h3>Skills</h3><ul><ul><li>Passionate about technology and has a desire to constantly expand technical knowledge.</li><li>Detail-oriented in documenting information and able to own customer issues through resolution.</li><li>Able to handle multiple tasks and prioritize work under pressure.</li><li>Demonstrate sound problem-solving skills coupled with a desire to take on responsibility.</li><li>Strong written and verbal communication skills, both highly technical and non-technical.</li><li>Ability to communicate technical issues to nontechnical and technical audiences.</li></ul></ul><h3>Experience and Education </h3><ul><ul><li><b>Education</b></li>Required Bachelor’s degree in Computer Science or equivalent degree.<li><b>Certifications</b></li>Requires all 3 Associate level Certificates in AWS or professional level certificate.<li><b>Experience</b></li>5 to 8 Years of total IT experience5 + Years of experience on AWS Cloud &amp; Devops tools.</ul></ul>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Sr AWS Devop Engineer ( AWS+Terraform)-G

The Market Leader Non-Regulated Business drives aggressive Private Cloud adoption in fast-moving industries with fewer regulatory constraints, including technology, retail, manufacturing, media, and entertainment. This role focuses on rapid customer acquisition, innovative cloud solutions, and maximizing commercial velocity in competitive markets.<b>JOB RESPONSIBILITIES:</b><h3>Business Leadership &amp; Commercial Management</h3><ul><ul><li>Lead the non-regulated business unit with strong commercial acumen, translating cloud and managed services capabilities into profitable growth through disciplined pricing, deal shaping, margin management, and portfolio mix optimization</li><li> Manage P&amp;L responsibility and drive operational efficiency across the sales organization with accountability for revenue growth and profitability</li><li>Develop and execute dynamic go-to-market strategies to accelerate Private Cloud adoption in non-regulated verticals</li><li>Optimize pricing and packaging strategies to maximize win rates, deal velocity, and profitability in competitive markets</li></ul></ul><h3>Sales &amp; Market Execution</h3><ul><ul><li>Lead high-velocity sales teams focused on rapid deal closure and expansion within target accounts</li><li>Drive innovative Private Cloud use cases, including AI/ML infrastructure, containerized workloads, and cloud-native applications</li><li>Champion customer success through rapid deployment, seamless migration, and optimization programs</li><li>Leverage market intelligence and competitive analysis to position Private Cloud solutions effectively</li><li>Implement data-driven sales methodologies and pipeline management disciplines</li><li>Foster an entrepreneurial culture focused on innovation, speed, and customer outcomes</li></ul></ul><h3>Ecosystem &amp; Partnership Development</h3><ul><ul><li>Work in partnership with the Alliance Leader to nurture a high-impact ecosystem of ISVs, channel partners, and strategic alliances to accelerate go-to-market, expand solution reach, and drive shared commercial outcomes</li><li>Build and maintain strategic relationships with global systems integrators (GSIs) such as Accenture, Deloitte, IBM, Capgemini, and technology-focused partners to create joint solutions and expand market coverage</li><li>Develop strategic partnerships with technology vendors, cloud management platforms, DevOps tool providers, and emerging technology companies</li><li>Establish channel programs that enable rapid scaling and market penetration through indirect sales</li><li>Create co-innovation initiatives with partners to develop new use cases and solutions for fast-moving markets</li></ul></ul><h3>Product &amp; Market Innovation</h3><ul><ul><li>Collaborate with product teams to influence the roadmap based on emerging market trends and customer requirements</li><li>Represent the company at industry conferences, trade shows, and customer events as a thought leader</li><li>Drive market positioning and competitive differentiation through innovative solution development</li></ul></ul><h3>Education and experience:</h3><ul><ul><li>Bachelor's degree in Computer Science, Engineering, Business, or related field; MBA or technical degree preferred</li><li>15+ years of progressive leadership experience in enterprise technology sales or cloud business development</li><li>Proven track record of exceeding revenue targets in competitive, fast-paced markets</li><li>Strong understanding of modern application architectures, DevOps, and cloud-native technologies</li><li>Experience with high-velocity sales models and data-driven sales operations</li><li>Deep knowledge of Private Cloud competitive landscape and differentiation strategies</li><li>Outstanding ability to identify and close new business opportunities quickly</li><li>Excellent commercial acumen and deal structuring capabilities</li><li>Strong executive presence and C-level engagement skills</li><li>Experience building and scaling high-performing sales teams</li><li>Entrepreneurial mindset with comfort in ambiguous, rapidly evolving environments</li></ul></ul>"Remote postings are limited to candidates residing within the country specified in the posting location"<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

SVP, Market Leader Non-Regulated

As a part of Rackspace Technology’s mission to provide exceptional support to our customers, the SVP of Delivery and Operations will be responsible for the company’s overall technical operations and service delivery, including running multiple/simultaneous small projects to large-scale, mission-critical portfolio projects.  This role requires efficient delivery and quality standards that are the best in the industry.   The SVP, Delivery &amp; Operations, will bring expertise and discipline to create a measurable impact towards strengthening brand equity and differentiation for the company in the market by bringing experience in digital infrastructure, cloud storage, and customer delivery.  This leader will be a key member of the Private Cloud Executive Leadership Team (PVC ELT). <h3>Essential Duties and Responsibilities </h3><ul><ul><li>Develop and implement delivery strategies that align with the organization's overall goals and objectives. </li><li>Build a strong Global Delivery and Operations engine to enable growth and profitability. </li><li>Drive delivery and operational initiatives related to service delivery efficiency, process excellence, and operational excellence; and ensure common operating standards, processes, and metrics. </li><li>Implement quality control measures to ensure that deliverables meet the required standards. </li><li>Oversee the planning, execution, and completion of projects; ensuring that projects are delivered on time, within scope, and within budget. </li><li>Must have experience with multi-cloud platforms and cloud migration strategies, and  leveraging AI to deliver innovative capabilities and drive operational efficiencies </li><li>Operate in a matrixed, cross-cultural environment with experience in Go-to-Market Services creation and delivery operations &amp; supply chain </li><li>Engage the highly competitive talent landscape to proactively shape the perception of Rackspace as a great place to work and build a career </li><li>Enable greater collaboration across different teams in the company </li><li>Act as an excellent communicator with the ability to win hearts/minds and engage multiple stakeholders across the organization </li><li>Partner with the GTM organization to support new business opportunities, delivery status, client satisfaction, and problem resolution </li><li>Drive the overall market narrative and resulting brand differentiation with customers that highlights the true state of the company today </li><li>Lead a globally diverse, multi-disciplined organization by developing and implementing talent management strategies, fostering shared goals aligned with business objectives, and cultivating a culture of high performance through clear metrics, ongoing feedback, and authentic leadership </li></ul></ul><h3>Skills and Experience </h3><ul><ul><li>Prior successful experience as a delivery leader with significant scope and complexity at scale ($1 billion) </li><li>Proven P&amp;L leadership in a multi-site, distributed, global organization </li><li>Experience in Digital Infrastructure or Cloud </li><li>Excellent track record of managing cross-functional technical and non-technical resources </li><li>A people leader &amp; talent developer who can attract and inspire </li><li>Proven experience in Service Delivery, Technical Operations,  Supply Chain, and Datacenter management preferred </li><li>Experience in cross-functional partnership with Product, Project Management, GTM, Engineering, and other teams internally as needed to ensure seamless delivery with enhanced user experience to clients </li><li>Proven success in driving operational initiatives related to service delivery efficiency, performance management, process excellence, and operational excellence </li><li>Ability to enable sales and pursue emerging new product opportunities for the company </li><li>Successfully operated in a matrixed environment </li><li>Culture champion – servant leadership mentality, authenticity </li><li>Ability to lead and work autonomously </li><li>Excellent communicator – able to win hearts/minds; engage multiple stakeholders across the organization </li><li>Ability to remain open-minded when a pivot or change in direction is required </li><li>Executive presence and gravitas to engage with key internal and external stakeholders </li><li>Energetic, self-motivated leader who can cultivate a culture of pride and performance </li><li>Ability and desire to work in a fast-growing, globally distributed, dynamic environment </li><li>Ability to lead with influence and expertise </li><li>Advanced analytical skills and the ability to make data-driven decisions </li></ul></ul><h3>Education</h3><ul><ul><li>Bachelor’s degree in business or a related field required. MBA or graduate degree highly preferred. </li></ul></ul>"Remote postings are limited to candidates residing within the country specified in the posting location"<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Senior VP, Delivery and Operations

<b>The Role:</b>This role requires not only technical expertise but also strong leadership and stakeholder management skills. The successful candidate will demonstrate the ability to lead and develop a geographically distributed team, foster a culture of accountability, and drive continuous improvement initiatives.This is an exciting time to join ION where you will be joining an existing team with ample opportunity to make your mark.  With experience in the hosted infrastructure space (network/systems/databases/private cloud), you will be responsible for ensuring the operational processes and resources required to provide the highest level of availability and support for our clients production trading systems remain consistent and aligned to global operations standards..The successful candidate will have a track record in managing operations teams in mission critical production environments coupled with an deep knowledge of  technologies, standards, and industry guidelines as they apply to the hosted infrastructure space.Operating a critical service the successful candidate will be directly responsible for day to day activities of the platform team with key involvement in managing resources delivering time sensitive workstreams in an ITIL based environment (incident, change, problem management). Essential will be a can do attitude which will see the successful candidate responsible for support of our global clients production trading environments.<h3>Key Responsibilities:</h3><ul><ul><li>Support the Global Head of Infrastructure through management and leadership of the L1-L3 operations team including recruitment , performance and resource management activities</li><li>Own responsibility for managing/planning day to day operational activities necessary to meet ongoing business demand in a fast pace challenging environment</li><li>Ensure highest levels of service availability are maintained through adherence to all incident, change and problem processes</li><li>Act as a management escalation point for all monitoring, alerting and operational related issues as  required by the business within own regional time zone.</li><li>Support the Global Head of Infrastructure in the continuous improvement cycle driving improvements in ION's overall operating efficiency</li><li>Provision of Major Incident support during unplanned service outages including acting as  focal point for information gathering activities  during and post incident as part of root cause analysis activities within own regional time zone.</li><li>Lead, mentor, and develop a high-performing team of system engineers, ensuring alignment with global standards and fostering a culture of operational excellence.</li><li>Drive continuous improvement initiatives, leveraging automation and best practices to enhance service delivery and operational efficiency.</li><li>Define and monitor KPIs and metrics for team performance and service delivery, presenting operational reports and improvement plans to senior management.</li><li>Serve as a key point of contact for internal and external stakeholders, providing clear communication and actionable insights on operational performance.</li><li>Ensure compliance with cybersecurity best practices and regulatory requirements, particularly within financial services environments.</li></ul></ul><h3>Required Skills, Experience and Qualifications:</h3><ul><ul><li>Experience of managing a team (Manager/Team Lead/Senior Engineer) working in a relevant operations environment supporting  HA/Mission Critical systems and services at an enterprise scale.</li><li>An understanding of the nature and interdependencies of mission critical systems  in support of  wider business deliverables (Data Centres, power distribution, connectivity, networking, systems/storage, cloud)</li><li>Problem solver with attention to detail ideally with strong engineering background in one or more technical disciplines (networks/systems)</li><li>Exposure to or experience in supporting Financial Services environments a benefit</li><li>Proven experience leading small technical teams, including succession planning and career development.</li><li>Strong stakeholder engagement skills and ability to communicate effectively with senior leadership.</li><li>Commitment to staff development, engagement, and retention, with strong problem-solving and decision-making abilities under pressure.</li><li>Experience with infrastructure-as-code and automation tools (e.g., Terraform, Ansible, PowerShell) is desirable. Aswell as experience of running Linux systems at scale.</li></ul></ul><b>About us</b>We’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world.         • Over 2,000 of the world’s leading corporations, including 50% of the Fortune 500 and 30% of the world’s central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk.         • Over 800 of the world’s leading banks and broker-dealers use our electronic trading platforms to operate the world’s financial market infrastructure. ION is a rapidly expanding and dynamic group with 13,000 employees and offices in more than 40 cities around the globe.Our ever-expanding global footprint, cutting edge products, and over 40,000 customers worldwide provide an unparalleled career experience for those who share our vision. ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business. ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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