Rackspace

Rackspace is seeking a Vice President of Enterprise Operations, you’ll lead the operational strategy, execution, and delivery for Rackspace’s largest customers.  Work Location:·        If located near a Rackspace office, you’ll work a hybrid schedule… 2 days in the office and three days remote. ·        If not located near an office, you may work 100% remotely. <h3>Key Responsibilities</h3><ul><ul><li>Have full leadership responsibility for a company-wide support function, non-core business unit or a region. </li><li>Develop strategic plans for own organizational entity.</li><li>Oversee how we scale enterprise engagements, ensure operational excellence in delivery, and leverage AI-driven tools and processes to improve outcomes. </li><li>Act as a bridge between enterprise clients, internal delivery teams, and executive leadership to ensure we deliver predictable, high-quality results that drive growth and customer satisfaction. </li><li>Supervise directors and/or senior managers who have overall responsibility for the operation of their areas.</li><li>Accountable for the financial performance of a support function, non-core business unit or region.</li><li>Influence the allocation of resources across multiple divisions, regions or sub-functions. </li><li>Establish goals and objectives ensuring alignment with business units and corporate strategic plans.</li><li>Evaluate key business and organizational challenges; direct the development of new or innovative solutions.</li><li>Collaboratively develop the functional long-term plans needed to achieve divisional and enterprise strategy. </li><li>Set ROI expectations to achieve enterprise imperatives.</li><li>Own operational strategy and delivery for enterprise customers across all functions. </li><li>Build and optimize processes to ensure on-time, high-quality deliverables. </li><li>Serve as a strategic partner to enterprise account leaders, ensuring operational alignment with customer expectations. </li><li>Identify and implement AI-driven solutions to enhance enterprise operations (e.g., workflow automation, predictive analytics, service optimization). </li><li>Partner with product/engineering, and ITS to operationalize AI-driven tools for customer-facing teams. </li></ul></ul><h3>Qualifications</h3><ul><ul><li>Bachelor's degree required, advanced degree preferred</li><li>15+ years of experience in enterprise operations, customer delivery, or program management, with at least 5 years in a senior leadership role. </li><li>Experience with cloud technology companies with enterprise-level clients. </li><li>Familiarity with customer success, technical delivery, and post-sales operations. </li><li>Background in deploying AI/ML technologies for operational use cases. </li><li>Excellent management skills with in-depth knowledge of organization's development design procedures and objectives.</li><li>Ability to develop a vision and guide leadership through the change and implementation process. </li><li>Ability to leverage resources to meet goals and objectives efficiently and effectively. </li><li>Ability to adapt and lead through change.</li><li>Proven track record of scaling enterprise operations in a technology or services environment.</li><li>Executive Presence: C-suite interaction capability.</li><li>Financial Acumen: Deep P&amp;L management experience.</li>Discover your inner Racker: <a href="https://rackspace.jobs/culture/" rel="noopener noreferrer nofollow ugc" target="_blank">Racker Life</a>Information on <a href="https://rackspace.jobs/benefits/" rel="noopener noreferrer nofollow ugc" target="_blank">benefits</a> offered is here.#LI-MF1 #LI-remote</ul></ul>About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Vice President of Enterprise Operations

JOB TITLE: Professional Services Senior Project ManagerFUNCTION: Project Delivery ManagerJOB DESCRIPTION:We are seeking a Professional Services Senior Project Manager to lead, control and manage Professional Services projects from initiation through delivery for complex client engagements. Builds and manages the relationship with key stakeholders – customer, supplier and in Rackspace. Maintains commercial responsibility for the project whilst building relationships with the customer to identify new opportunities to help them with their business problems. Unites and provides direction to internal and external technical and non-technical teams in order to ensure that all targets and requirements are met. Delivers results ensuring technical projects are completed on schedule and within budget.<h3>Key Accountabilities</h3><ul><ul><li>Engage Rackspace and client stakeholders in gathering and documenting requirements that solve a customer’s pain point or objectives through project outcomes and benefits realization.</li><li>Manage project profitability, revenue, margins and utilization by pro-active forecasting and escalating any potential scope change / new revenue opportunities. </li><li>Maintain commercial responsibility for the project whilst building relationships with the customer to identify new opportunities to help them with their business problems.</li><li>Effectively manage resources whether directly or indirectly to achieve goals by enhancing trust and cooperation.  Escalates any conflicting resource requirements that may affect delivery in a timely manner.</li><li>Build and maintain a network of cross-functional technical resources within Rackspace and across any relative partnerships to allow for higher productivity, increased business, and rapid resolution of problems and escalations.</li><li>Contribute to the refinement of the Rackspace Professional Services methodology.</li><li>Provide FANATICAL EXPERIENCE by driving the value of Rackspace to both potential and existing Rackspace customers and internal sales teams alike. • Ability to travel as required.</li></ul></ul><h3>Project Management</h3><ul><ul><li>Effectively leads, drives and executes projects using Waterfall methodology in order to achieve outcomes that meet the customer’s success criteria.</li><li>Works effectively and communicates strongly with remote teams.</li><li>Responsible for the scope, planning, monitoring and execution of technical projects from initiation through delivery, ensuring they remain on schedule and within budget, cost and quality tolerances.</li><li>Effectively communicates upwards to senior management and stakeholders as well as downwards to project team resources.  Completes and adheres to RACI and holds people to account for their responsibilities.</li><li>Accountable for the preparation of key project documents (PID, plans, logs, reports) and other key deliverables through the life of the project.</li><li>Proactively works to identify and manage project risks and issues.  Ensures appropriate response plans are developed and executed.</li><li>Effectively manages change to the project baseline by assessing project variance and evaluating impacts supported by the use of rigorous change control processes.</li><li>Monitors the delivery of project deliverables from third parties inside and external to Rackspace and tracks progress of same through communication with project members. </li><li>Prepares and presents accurate reports on project progress and problems to Rackspace and client stakeholders.</li></ul></ul><h3>Pre-Sales Engagement</h3><ul><ul><li>Provides guidance for and assists with the creation of proposals, RFP/RFI responses, &amp; Statements of Work (SoW).  This includes the analysis and development of scope, duration, deliverables, resources, risk, assumptions and dependencies.</li><li>Exhibits strong commercial acumen and calm gravitas when negotiating with customers or partners during contractual discussions</li><li>Regularly collaborates with Sales pursuit teams, Program &amp; Project Managers, Technical Consultants, Solutions Architects, Partners, and extended cross-functional teams during presales and project delivery to ensure timely delivery and awareness of potential problems or risk requiring resolution or mitigation.</li></ul></ul><h3>Expertise / Qualifications</h3><ul><ul><li>PMP/Prince2 (Practitioner) certification (minimum)</li><li>Working knowledge/certification in one or more additional project management methodologies:  PMP, PRINCE2, Foundation and Expert level certification in Azure / AWS/ GCP/VMware Cloud Foundation.</li><li>Understanding of Agile mythologies and Principles</li><li>10+ Years of Project Management experience in successfully delivering Cloud Transformation Projects incl. DC Migrations, Applications Modernization, DevOps Transformation, and Software Development using cloud native technologies of AWS/AZURE/GCP.</li><li>Technical conversational knowledge in the following areas: Cloud Migration Strategy and Methodology , Data center strategy &amp; operations, capacity, utilization, performance backup, storage, disaster recovery, migration &amp; consolidation, Applications Modernization, IT Service Management and Service Delivery.</li><li>Should have relevant experience in managing Medium and large project / Program.</li><li>Proven ability to organize and execute projects in a consistent, repeatable and reliable manner.</li><li>Excellent time management, communications, decision making, presentation, human relations and organization skills.</li><li>Able to resolve problems in a timely manner.</li><li>Ability to communicate technical information and ideas so others will understand.</li><li>Excellent all round knowledge of cloud technologies, IT operations, project management operations.</li><li>Ability to adapt to a rapidly changing environment.</li><li>Adept at handling shifting priorities and ambiguity.</li><li>Enterprise level use of MS Office suite and knowledge of other project management tools (JIRA, Confluence, Trello etc)</li></ul></ul><h3>Experience</h3><ul><ul><li>(essential) 10+ years project management experience in scoping, planning, leading and monitoring large scale, complex technical projects from initiation through delivery preferably in managed services or hosting.</li><li>(essential) 7+ years working on technology projects including one or more of the following:</li><li>Virtualization technologies / cloud platforms.</li><li>Application / platform migration.</li><li>Data / storage / network migration and/or management.</li></ul></ul>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Professional Services Senior Project Manager - IN (3rd Shift IND)

Job Summary:You will be part of a team designing, automating, and deploying services on behalf of our customers to AWS in a way that allows these services to automatically heal themselves if things go south. We have deep experience applying cloud architecture techniques in virtually every industry. Every week is different and the problems you will be challenged to solve are constantly evolving. We build solutions using infrastructure-as-code so our customers can refine and reuse these processes again and again - all without having to come back to us for additional deployments.<h3>Key Responsibilities: </h3><ul><ul><li>Work as a technical leader alongside customer business, development, and infrastructure teams.</li><li> Lead technical and design discussions with IT executives to help enterprises speed their adoption of new technologies and practices.</li><li> Architect and build highly scalable, cloud-native applications on the AWS platform using core developer services such as: API Gateway, Lambda, SQS, DynamoDB, and ECS, AKS</li><li> Event Driven application development</li><li> Amazon Connect, Connect Flows with Lambda Invokation.</li><li> Leverage new technology paradigms (e.g., serverless, containers, microservices).</li><li> Migrate monolithic applications to microservices architectures.</li><li> Advise on implementing AWS best practices.</li><li> Influence infrastructure architecture by sharing your application development expertise. </li><li> Willingness to travel to client locations and deliver professional services</li></ul></ul><h3>Required Qualifications: </h3><ul><ul><li>BS level technical degree or equilivient experience. </li><li> 8 + years of software development or application engineering with recent coding experience in two or more modern programing languages such as: Java, JavaScript, C/C++, C#, Swift, <a href="http://Node.js" rel="noopener noreferrer nofollow ugc" target="_blank">Node.js</a>, Python, Go, or Ruby </li><li> Hands-on recent development experience and capability. You will be expected to write and review code. </li><li> 5+ years of experience as a technical specialist in Customer-facing roles.</li><li> Experience with Agile development methodologies.</li><li> Experience with Continuous Integration and Continuous Delivery (CI/CD).</li></ul></ul><h3>Preferred Qualifications: </h3><ul><ul><li>Cloud Certifications </li><li> Demonstrated success as a software developer, application architect, product manager, CTO, or consultant working with various platforms.</li><li> Architecting, designing and developing applications on the AWS platform.</li><li> Designing and building application using Container and serverless technologies.</li><li> Experience architecting highly available systems that utilize load balancing, horizontal scalability and high availability.</li><li> Good exposure to Agile software development and DevOps practices such as Infrastructure as Code (IaC), Continuous Integration and automated deployment.</li><li> Continuous Integration (CI) tools </li><li> Strong practical application development experience on Linux and Windows-based systems.</li><li> Presenting at public events such as technology conferences, hackathons, blogging, writing on technical forums, etc. </li><li> Experience working directly with customers, partners or third-party developers</li><li>Discover your inner Racker: <a href="https://rackspace.jobs/culture/" rel="noopener noreferrer nofollow ugc" target="_blank">Racker Life</a></li></ul></ul><h3>Sponsorship</h3><ul><ul><li>This role is not sponsorship eligible</li><li>Candidates need to be legally allowed to work in the US for any employer.</li></ul></ul><h3>Travel</h3><ul><ul><li>As per business requirements</li></ul></ul>“Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $ 161,000/year in our lowest geographic market up to $ 275,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP). Learn more about benefits at Rackspace.”Information on <a href="https://rackspace.jobs/benefits/" rel="noopener noreferrer nofollow ugc" target="_blank">benefits</a> offered is here.About Rackspace TechnologyWe are the multi-cloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.#LI - VM1#US-Remote  We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

United States

San Antonio

Cloud Software Architect

ION Group

The Role:ION Markets Information Security Team is looking to hire a Platform Security Engineer that support the division’s security strategy through definition and implementation of security controls across our platforms, infrastructure, and operational workflows.As the Platform Security Engineer, you will be responsible for designing and implementing end-to-end security controls across ION Markets on-premises infrastructure and other internal platforms. The role spans security architecture, engineering, and operations with a strong focus on automation, detection and secure by design principles. Additionally, as part of the role you will be participating in threat detection, incident response and vulnerability management remediation.You will be serving as an operational responder, working closely with Product, infrastructure and Security Operations teams.We are looking for a hard-working, dedicated and motivated individual. Excellent communication skills are a must, and the role holder will be expected to cultivate working relationships with other teams and colleagues of varying technical ability. The role would suit a technically strong candidate looking to drive forward career progression within a dedicated security team. Ideally the candidate will have come from related security and architecture roles, focusing on security operations and product development.<h3>Key Responsibilities</h3><ul><ul><li>Serve as a senior incident responder, addressing emerging threats across the environment.</li><li>Collaborate with infrastructure, network, and cross-functional teams to contain, investigate, and remediate security incidents.</li><li>Conduct root cause analysis and participate in forensic investigations as needed.</li><li>Enhance system visibility by expanding logging coverage and implementing additional monitoring capabilities.</li><li>Maintain, update, and regularly test incident response runbooks, containment strategies, and escalation protocols.</li><li>Lead the end-to-end vulnerability management process for ION Markets systems, from identification to remediation.</li><li>Provide support for security architecture reviews of developed systems to ensure alignment with best practices.</li><li>Stay up to date with the latest security threats, news, intelligence, tactics, techniques, and vulnerabilities; conduct research and analysis to assess potential impact and exposure.</li><li>Perform proactive threat hunting activities, and manage the triage, investigation, and escalation of security alerts.</li><li>Develop Standard operating procedures for operations &amp; architecture activities.</li></ul></ul><h3>Required Skills, Experience and Qualifications</h3><ul><ul><li>Degree/diploma/certifications in a technology-related field and/or relevant working experience; highly desired certifications include:</li><li>Pen Test+, Security+, OSCP, CCSP, CEH, GCIH, GMON.</li><li>7+ years' experience in Information Security or Security Architecture roles.</li><li>Must have fundamental programming/scripting capabilities (e.g. python, PowerShell, bash, etc.).</li><li>Must have in-depth understanding of operating systems (Windows/Linux).</li><li>A team player with the ability to work independently and unsupervised.</li><li>Ability to own delegated tasks and see them through to completion.</li><li>Ability to manage time and prioritize work to maximize productivity.</li><li>Excellent communication skills (both written and verbal).</li><li>Exceptional attention to detail and quality.</li><li>Excellent problem-solving techniques and trouble analysis skills.</li><li>Endpoint security concepts, controls, and best practices for Servers (e.g. Windows and Linux).</li><li>General IT networking concepts, protocols, standards and network security concepts, controls, and best practices.</li><li>Cryptography fundamentals and data security controls and best practices.</li><li>Forensic investigation techniques.</li><li>Prior experience deploying, configuring, managing, and/or operating security technologies is preferred, such as endpoint security (e.g. AV/EPP/EDR), SIEM, DLP, SWG, CASB, UEBA, IDS, IPS, firewalls, IAM/PIM/PAM, vulnerability management, MDM, etc. </li></ul></ul>About usWe’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world.• Over 2,000 of the world’s leading corporations, including 50% of the Fortune 500 and 30% of the world’s central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk.• Over 800 of the world’s leading banks and broker-dealers use our electronic trading platforms to operate the world’s financial market infrastructure.ION is a rapidly expanding and dynamic group with 13,000 employees and offices in more than 40 cities around the globe. Our ever-expanding global footprint, cutting edge products, and over 40,000 customers worldwide provide an unparalleled career experience for those who share our vision.ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business.ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Platform Security Engineer

Job Summary:  Practice Managers are expected to be subject matter experts capable of leading a group of like-minded Rackers in the Data science, AI and ML practice. This role includes both deliveries in a Professional Services Data Science Architect or an SME role on customer engagements as well a commitment to ensuring the overall success of the practice as a leader. As an experienced Data Science Practice Manager who understands how to run successful professional services engagements, you will help drive projects that deliver successful outcomes for customers wanting to do Data science and AI/Ml projects.  Successful candidates will have demonstrated the ability to think strategically about businesses, create technical definitions around customer objectives in complex situations, develop solutions and strategies, motivate &amp; mobilize resources, provide technical guidance, and deliver results. The ability to connect technology with measurable business value is a critical component to be successful in this role. We seek team members who are self-motivated, driven, collaborative, and passionate about deep cloud adoption and technology in general. As a manager, you will have a steam of direct reports that include Data Science Architects, Data Scientists, ML engineers who you will mentor and assist with their development. In addition to managing your direct reports, you will act as a leader within the practice, supporting objectives such as overall quality and efficiency of our delivery, supporting sales teams with shaping and reviewing opportunities, creating growth strategies for practice, and building and maintaining AWS alliance and partner relationships. Support operational tasks such as resourcing support or hiring and onboarding new Rackers. Strong communication skills, the ability to lead and inspire others, and emotional intelligence are critical to your success in this role. Work Location: Remote <h3>Key Responsibilities: </h3><ul><ul><li>As a Practice Manager, you will be technically focused but also will understand business planning implementation</li><li>Be the lead technical liaison between customers and engineering resources.</li><li>Provide tactical scope and work directly with the business representatives/customers to understand the requirements driving the need for a solution to be developed</li><li>Lead teams of both business and technical colleagues throughout the course of the project, and communicate with each of them effectively</li><li>Ensure that all the appropriate questions are asked and verify that nothing crucial to the success of the project is overlooked</li><li>Be an AI and ML evangelist by educating a variety of customers on the value of data science and AI Solutions.</li><li>Help customers transition to the cloud in a high-value migration approach that leverages best-of-breed designs and practices delivered in an agile model.</li><li>You will play an active role in delivering modern AI and ML solutions for clients, including generative AI, cognitive computing, and cloud services</li><li>Establish credibility and build impactful relationships with our customers to enable them to be cloud and Data science and AI advocates</li><li>Lead and participate in deep solutions and architectural discussions to build confidence and ensure customer success when building platforms and services on the AWS platform.</li><li>Conduct deep-dive “hands-on” education/training sessions to transfer knowledge to customers interested in AWS and to ensure our Rackers are up to date</li><li>Attend and present valuable information at Industry Events</li><li>Collaborate in setting up Go to Market strategies for Data science and AI.</li><li>Traveling up to 50% of the time </li><li>Hold regular 1:1 meetings with direct members of your team to share feedback, provide an avenue for trusted communications, and help with their career development.</li><li>Foster an aspirational working culture within  team</li><li>Own practice Growth &amp; Productivity</li><li>Provide coaching for team members and help establish and track goals</li><li>Act as a communication conduit to provide information to the practice membership</li><li>Create sources of feedback for practice members to promote consistent quality of delivery and support the professional development of practice members</li><li>Work with presales architects on designing and validating proposals and SOWs to ensure high-quality and deliverable engagements to drive successful outcomes for customers</li><li>Support tasks related to hiring including interviewing, supporting provisioning and evaluation of technical assignments, and onboarding new Rackers</li><li>Understand metrics of how the practice is performing and support initiatives to improve our operations and effectiveness</li><li>Identify and drive internal initiatives for the practice related to offer development, improving operations, improving our standard operating process, development of reusable delivery artifacts, and promoting knowledge within the organization</li></ul></ul><h3>Qualifications: </h3><ul><ul><li>12+ years of experience in customer-facing software/technology, data analysis, or consulting.</li><li>Minimum 7+ years of experience architecting and building Data science and AI solutions.</li><li>Minimum 6+ years of experience with AWS or other public cloud Data Science solutions</li><li>In-depth understanding and professional experience with AWS Data Analytics and AI/ML Services</li><li>Demonstrated knowledge of software development tools and methodologies</li><li> Solid understanding of agile methodologies</li><li>Master or Ph.D. in Computers and/or Data Science.</li><li>AWS, Azure or GCP Certified ML Certified Specialist</li>Discover your inner Racker: <a href="https://rackspace.jobs/culture/" rel="noopener noreferrer nofollow ugc" target="_blank">Racker Life</a></ul></ul>$213,300.00- $213,900.00“Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $128,300/year in our lowest geographic market up to $213,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP). Learn more about benefits at Rackspace.”Information on <a href="https://rackspace.jobs/benefits/" rel="noopener noreferrer nofollow ugc" target="_blank">benefits</a> offered is here.About Rackspace TechnologyWe are the multi-cloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.#LI - RL1#US-Remote#Rackspace  We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Practice Manager, Data Science, AI &amp; ML- US

Job Title: Azure DataOps Lead Department: Managed Services – DataOps Location: Remote (India) Reports To: Data Engineering Manager – DataOps  Role Overview The Azure DataOpsLeadwillbe responsible for leading the operational delivery, automation, and governance of Azure-based data platforms for enterprise clients. This role involves managing L1/L2/L3 operations, driving proactive monitoring, ensuring SLA adherence, and enabling seamless collaboration between Data Engineering, Cloud, and Business teams. The ideal candidate combines hands-on Azure Data Platform expertise, strong DataOps process management, and team leadership skills to ensure operational excellence, cost optimization, and continuous improvement across customer environments. <h3>Key Responsibilities </h3><ul><ul><li>Lead and manage the Azure DataOps function, ensuring smooth daily operations, incident resolution, and performance stability across production data platforms. </li><li>Oversee data pipeline orchestration and automation using Azure Data Factory (ADF), Synapse Analytics, Databricks, and Logic Apps. </li><li>Implement CI/CD pipelines for data workflows using Azure DevOps or equivalent automation tools. </li><li>Drive incident, problem, change, and request management processes aligned with ITIL best practices. </li><li>Coordinate with L1/L2 support teams for escalations, RCA preparation, and client communication. </li><li>Maintain governance for data quality, access control, and compliance using Azure Purview, Key Vault, and RBAC. </li><li>Collaborate with Data Architects and Cloud Engineers to design scalable, resilient, and cost-efficient Azure data solutions. </li><li>Ensure 24/7 operational readiness through proactive alert monitoring, performance tuning, and preventive maintenance. </li><li>Contribute to automation initiatives using PowerShell, Python, or ARM templates to reduce manual efforts and improve system reliability. </li><li>Partner with customer stakeholders to report on SLAs, KPIs, RCA summaries, and provide technical recommendations for improvement. </li><li>Support onboarding and knowledge transition for new clients and ensure documentation consistency across environments. </li><li>Mentor and upskill the DataOps L1/L2 teams, fostering a culture of ownership, accountability, and process discipline. </li></ul></ul><h3>Required Skills &amp; Experience </h3><ul><ul><li>8–12 years of total IT experience with at least 3–5 years in Azure DataOps or Data Engineering leadership. </li><li>Hands-on expertise with key Azure Data Services, including: </li><li>Azure Data Factory (ADF) </li><li>Azure Synapse Analytics </li><li>Azure Databricks </li><li>Azure SQL Database / SQL Managed Instance </li><li>Azure Data Lake Storage Gen2 (ADLS) </li><li>Strong understanding of DataOps concepts </li><li>Experience in monitoring and alerting using Log Analytics, Application Insights, and Azure Monitor. </li><li>Working knowledge of incident management, RCA documentation, and operational reporting. </li><li>Strong analytical skills for troubleshooting performance issues and identifying optimization opportunities. </li><li>Excellent communication and stakeholder management skills across global teams. </li></ul></ul><h3>Preferred Qualifications </h3><ul><ul><li>Microsoft Certified: Azure Data Engineer Associate  </li><li>Proficiency across the Azure stack, including Azure SQL Database, Azure Key Vault, Azure Monitor, and Azure Event Hub. </li><li>Experience with Power BI, DataBricks Notebooks, or ML Ops pipelines is a plus. </li><li>Experience working in managed services environments with 24/7 rotational support models. </li></ul></ul><h3>Soft Skills </h3><ul><ul><li>Strong leadership with a proactive and analytical mindset. </li><li>Effective communicator with the ability to manage global stakeholders. </li><li>Team-oriented with a focus on mentoring and capability building. </li><li>Process-driven approach with commitment to continuous improvement. </li><li>Strong sense of accountability and delivery excellence. </li></ul></ul>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Azure DataOps Lead

About the Role:We are seeking a highly skilled and experienced Senior Big Data Infra Engineer to join our dynamic team. The ideal candidate will have a strong background in developing and scaling both stream and batch processing systems, and a solid understanding of public cloud technologies. This role involves working in a remote environment, requiring excellent communication skills and the ability to solve complex problems independently and creatively.What you will be doing:Implementing automation/DevOps best practices for CI/CD, IaC, Containerization, etc to Build a reusable infra structure for stream and batch processing systems at scale.Create automation, whether that is building DevOps pipelines, scripting or creating Infrastructure as Code in TerraformParticipating in work sessions with clients Completing technical documentation Requirements:Experience in Developing and Scaling data Processing Systems This includes working with technologies like Pub/Sub, Kafka, Kinesis, DataFlow, Flink, Hadoop, Pig, Hive, and Spark.Expertise in public cloud services, Azure/AWS or GCP.Experience with Cloud managed services and understanding of cloud-based messaging/stream processing systems are critical.Experienced in Infrastructure and Applied DevOps principles in daily work. Utilize tools for continuous integration and continuous deployment (CI/CD), and Infrastructure as Code (IaC) like Terraform to automate and improve development and release processes.Has knowledge in containerization technologies such as Docker and Kubernetes to enhance the scalability and efficiency of applications.Worked effectively in a remote setting, maintaining strong written and verbal communication skills. Collaborate with team members and stakeholders, ensuring clear understanding of technical requirements and project goals.Proven experience in engineering stream/batch processing systems at scale.Strong programming abilities in Java and Python.Hands-on experience in public cloud platforms. Additional experience with other cloud technologies is advantageous.Must Have:Cloud Engineer Certification or other Cloud Professional level certification4+ years of experience in customer-facing software/technology or consulting4+ years of experience with “on-premises to cloud” migrations or IT transformations4+ years of experience building, and operating solutions built on GCP or AWS/AzureTechnical degree: Computer Science, software engineering or related We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

SENIOR BIG DATA INFRA ENGINEER

We are looking for a highly skilled Azure Data Engineer with expert knowledge in cloud infrastructure and DevOps automation. This critical hybrid role will be responsible for designing, building, optimizing, and automating our entire end-to-end data platform within the Microsoft Azure ecosystem. The ideal candidate will ensure our data solutions are scalable, reliable, and deployed using modern Infrastructure as Code (IaC) and CI/CD practices.Key ResponsibilitiesData Platform Development &amp; EngineeringDesign &amp; Implement ETL/ELT: Develop, optimize, and maintain scalable data pipelines using Python, SQL, and core Azure data services.Azure Data Services Management: Architect and manage key Azure data components, including:Data Lakes: Provisioning and structuring data within Azure Data Lake Storage (ADLS Gen2).Data Processing: Implementing data transformation and analysis logic using Azure Data Factory (ADF), Azure Synapse Pipelines, and Azure Databricks (using Spark/PySpark).Data Warehousing: Designing and optimizing the enterprise Data Warehouse in Azure Synapse Analytics (SQL Pool).Data Modeling and Quality: Define and enforce data modeling standards and implement data quality checks within the pipelines.Cloud Infrastructure &amp; DevOps AutomationInfrastructure as Code (IaC): Design, manage, and provision all Azure data resources (ADLS, Synapse, ADF, Databricks Clusters) using Terraform or Azure Resource Manager (ARM) Templates/Bicep.CI/CD Implementation: Build and maintain automated Continuous Integration/Continuous Deployment (CI/CD) pipelines for all code (data, infrastructure, and application) using Azure DevOps or GitHub Actions.Containerization &amp; Compute: Utilize Docker and manage deployment environments using Azure Kubernetes Service (AKS) or Azure Container Instances (ACI) when required for data applications.Monitoring, Logging, &amp; Security: Configure comprehensive monitoring and alerting using Azure Monitor and Log Analytics. Implement network security and access controls (RBAC) across the data platform.Required Skills &amp; QualificationsAzure Cloud: Strong hands-on experience designing and deploying end-to-end data solutions specifically within the Azure ecosystem.Programming: High proficiency in Python (including PySpark) and expert knowledge of SQL.DevOps &amp; IaC: Proven, production-level experience with Terraform (preferred) or ARM/Bicep for automating Azure infrastructure deployment.CI/CD: Experience setting up CI/CD workflows using Azure DevOps Pipelines or GitHub Actions.Data Tools: Deep working knowledge of Azure Data Factory, Azure Databricks, and Azure Synapse Analytics.Orchestration: Experience with workflow orchestration tools like Azure Data Factory or Apache Airflow.Preferred QualificationsAzure certifications such as Azure Data Engineer Associate (DP-203) or Azure DevOps Engineer Expert (AZ-400).Familiarity with Data Governance tools such as Azure Purview.Experience with real-time data ingestion using Azure Event Hubs or Azure Stream Analytics. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Data Engineer (Infra/DevOps Focus)

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Job Position and Company	Location	Tags	Posted
Azure DataOps Lead at Rackspace	Remote Full Time Manager
SENIOR BIG DATA INFRA ENGINEER at Rackspace	Remote Full Time
Data Engineer (Infra/DevOps Focus) at Rackspace	Remote Full Time Manager

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