Rackspace

<b>Job Summary:</b>   Practice Managers are expected to be subject matter experts capable of leading a group of like-minded Rackers in the Data science, AI and ML practice. This role includes both deliveries in a Professional Services Data Science Architect or an SME role on customer engagements as well a commitment to ensuring the overall success of the practice as a leader. As an experienced Data Science Practice Manager who understands how to run successful professional services engagements, you will help drive projects that deliver successful outcomes for customers wanting to do Data science and AI/Ml projects.  Successful candidates will have demonstrated the ability to think strategically about businesses, create technical definitions around customer objectives in complex situations, develop solutions and strategies, motivate &amp; mobilize resources, provide technical guidance, and deliver results. The ability to connect technology with measurable business value is a critical component to be successful in this role. We seek team members who are self-motivated, driven, collaborative, and passionate about deep cloud adoption and technology in general. As a manager, you will have a steam of direct reports that include Data Science Architects, Data Scientists, ML engineers who you will mentor and assist with their development. In addition to managing your direct reports, you will act as a leader within the practice, supporting objectives such as overall quality and efficiency of our delivery, supporting sales teams with shaping and reviewing opportunities, creating growth strategies for practice, and building and maintaining AWS alliance and partner relationships. Support operational tasks such as resourcing support or hiring and onboarding new Rackers. Strong communication skills, the ability to lead and inspire others, and emotional intelligence are critical to your success in this role. <b>Work Location: Remote</b> <h3>Key Responsibilities: </h3><ul><ul><li>As a Practice Manager, you will be technically focused but also will understand business planning implementation</li><li>Be the lead technical liaison between customers and engineering resources.</li><li>Provide tactical scope and work directly with the business representatives/customers to understand the requirements driving the need for a solution to be developed</li><li>Lead teams of both business and technical colleagues throughout the course of the project, and communicate with each of them effectively</li><li>Ensure that all the appropriate questions are asked and verify that nothing crucial to the success of the project is overlooked</li><li>Be an AI and ML evangelist by educating a variety of customers on the value of data science and AI Solutions.</li><li>Help customers transition to the cloud in a high-value migration approach that leverages best-of-breed designs and practices delivered in an agile model.</li><li>You will play an active role in delivering modern AI and ML solutions for clients, including generative AI, cognitive computing, and cloud services</li><li>Establish credibility and build impactful relationships with our customers to enable them to be cloud and Data science and AI advocates</li><li>Lead and participate in deep solutions and architectural discussions to build confidence and ensure customer success when building platforms and services on the AWS platform.</li><li>Conduct deep-dive “hands-on” education/training sessions to transfer knowledge to customers interested in AWS and to ensure our Rackers are up to date</li><li>Attend and present valuable information at Industry Events</li><li>Collaborate in setting up Go to Market strategies for Data science and AI.</li><li>Traveling up to 50% of the time </li><li>Hold regular 1:1 meetings with direct members of your team to share feedback, provide an avenue for trusted communications, and help with their career development.</li><li>Foster an aspirational working culture within  team</li><li>Own practice Growth &amp; Productivity</li><li>Provide coaching for team members and help establish and track goals</li><li>Act as a communication conduit to provide information to the practice membership</li><li>Create sources of feedback for practice members to promote consistent quality of delivery and support the professional development of practice members</li><li>Work with presales architects on designing and validating proposals and SOWs to ensure high-quality and deliverable engagements to drive successful outcomes for customers</li><li>Support tasks related to hiring including interviewing, supporting provisioning and evaluation of technical assignments, and onboarding new Rackers</li><li>Understand metrics of how the practice is performing and support initiatives to improve our operations and effectiveness</li><li>Identify and drive internal initiatives for the practice related to offer development, improving operations, improving our standard operating process, development of reusable delivery artifacts, and promoting knowledge within the organization</li></ul></ul><h3>Qualifications: </h3><ul><ul><li>12+ years of experience in customer-facing software/technology, data analysis, or consulting.</li><li>Minimum 7+ years of experience architecting and building Data science and AI solutions.</li><li>Minimum 6+ years of experience with AWS or other public cloud Data Science solutions</li><li>In-depth understanding and professional experience with AWS Data Analytics and AI/ML Services</li><li>Demonstrated knowledge of software development tools and methodologies</li><li> Solid understanding of agile methodologies</li><li>Master or Ph.D. in Computers and/or Data Science.</li><li>AWS, Azure or GCP Certified ML Certified Specialist</li><b>Discover your inner Racker: <a href="https://rackspace.jobs/culture/" rel="noopener noreferrer nofollow ugc" target="_blank">Racker Life</a></b></ul></ul>$213,300.00- $213,900.00“Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $128,300/year in our lowest geographic market up to $213,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP). Learn more about benefits at Rackspace.”Information on <b><a href="https://rackspace.jobs/benefits/" rel="noopener noreferrer nofollow ugc" target="_blank">benefits</a></b> offered is here.<b>About Rackspace Technology</b>We are the multi-cloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.#LI - RL1#US-Remote#Rackspace  We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Practice Manager, Data Science, AI &amp; ML- US

<b>About the Role</b>Technical Support Manager with a strong background in Rubrik technologies to lead a high-performing team delivering FANATICAL support. This role requires a proven leader who can mentor, motivate, and strategically guide a Rubrik-focused support team, while driving process improvements and customer success globally. The manager will act as a bridge between technical delivery and business outcomes, ensuring customer escalations are handled with expertise and professionalism.<h3>Key Responsibilities</h3><ul><ul><li>Build, lead, and mentor a motivated team specialising in Rubrik backup, recovery,      and cyber-resiliency solutions.</li><li>Manage customer escalations specific to Rubrik/Backup Technology environments and      ensure timely resolution of critical incidents.</li><li>Partner  with global stakeholders (CSMs, LE, Account Management) to align Rubrik      service delivery with business outcomes.</li><li>Drive process optimisation and workflow improvements in backup support      operations.</li><li>Encourage leadership development within the Rubrik/Backup support team.</li><li>Focus on customer experience (CSAT, NPS) as key success measures for Rubrik      engagements.</li><li>Represent the Rubrik function with other global technical teams including FLR,      Infrastructure Services, OS-Windows, Maintenance, and Productivity.</li><li>Lead strategic programs focused on Rubrik scalability, optimisation, and efficiency.</li><li>Provide strategic direction (12–18 months outlook) on Rubrik/Backup support      operations and customer engagement.</li><li>Manage and optimise an enterprise Rubrik support budget.</li></ul></ul><h3>Knowledge, Skills &amp; Abilities</h3><ul><ul><li>Strong working knowledge of Rubrik platform administration, backup/recovery      workflows, and cyber-resiliency practices.</li><li>Familiarity with Rubrik integrations (VMware, Cloud, SaaS workloads).</li><li>Excellent problem-solving and incident management skills in Rubrik environments.</li><li>Strong stakeholder management with the ability to influence and collaborate  across functions.</li><li>Excellent  organisational, leadership, and decision-making abilities.</li><li>Ability  to balance strategic Rubrik/Backup initiatives with day-to-day operational      management.</li><li>Strong communication skills with the ability to explain Rubrik technical concepts      to both technical and non-technical audiences.</li></ul></ul><h3>Experience and Education</h3><ul><ul><li>15 years of professional experience, out of which 5–7 years of people management experience in a technology-based, service-oriented industry.</li><li>3+ years of hands-on experience managing Rubrik/Backup support operations,      escalations, or large-scale Rubrik deployments.</li><li>Demonstrated ability to consistently deliver FANATICAL support in Rubrik customer      engagements.</li><b>Education:</b><li>Bachelor’s degree in Business or Technology-related field OR</li><li>Graduation (10+2+3) with equivalent professional experience.</li><li>Preferred Certifications:</li><li>Rubrik Cyber Resiliency Specialist (RCRS).</li><li>Rubrik Certified System Administrator (RCSA).</li><li>ITIL Certification.</li><b>Supervision</b><li>Manage small to medium-sized Rubrik-focused support teams.</li><li>Provide coaching, mentoring, and serve as back-up to the Supervisor role when      required.</li></ul></ul><b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Gurugram

Technical Support Manager (Rubrik)

Rackspace Technology is a leading provider of expertise and managed services across all the major public and private cloud technologies. We’ve evolved Fanatical Support to encompass the entire customer journey — providing Fanatical Experience™ from first consultation to daily operations. Our passionate experts combine the power of proactive, always-on service and expertise with best-in-class tools and automation to deliver technology when and how our customers need it.  We are looking for a <b>Senior Security Architect</b> to support our 'Cloud Security Service’ in the Middle East. This role is particularly well-suited to a self-starting, experienced and motivated Architect, who has a proven track record in the security consulting field.  You will be engaging with customers and the wider Rackspace organization to advise, develop and deliver innovative security solutions leveraging a wide range of public cloud services. The primary focus will be on helping customers to assess their cloud security posture and to ensure any subsequent cloud design and build is appropriately secured. Some travel to customers in Saudi Arabia may be required.Experience with GCP (Google Cloud Platform) will be highly advantageous. Arabic language skills are essential.<h3>Key Accountabilities </h3><ul><ul><li>As part of a small, but fast-growing team, you will be the Subject Matter Expert (SME) to advise and guide customers on their cloud security journey and establish a long-term trusted advisor role </li><li>Engaging with customers to help assess their cloud security posture and to ensure any subsequent cloud design and build is appropriately secured. This may be applicable to a customer’s single cloud, or multi-cloud environment, or when a customer wishes to move its environment from on-premise to the cloud </li><li>Provide guidance to customers on their cloud security roadmap and assist on defining the right-size cloud security controls   </li><li>Liaise closely with the customer’s architects and engineers and advise, design and deliver innovative cloud security Proof of Concepts </li><li>Evolve existing Rackspace security services, as well as implement new ones, under the ‘Cloud Security Service’ banner. </li><li>Establish best-practices for the consultancy resulting in standardized engagement models and repeatable ways-of-working </li><li>Mentor and train other security architects within the wider Rackspace Security Solutions Architecture community on modern multi-cloud security domains and topics </li><li>Evangelize the security cloud-native paradigm through the delivery of blogs, customer presentations and public speaking engagements </li><li>Deliver high-quality work to customers as part of consulting engagements that can be delivered through workshops, presentations or security solutions architecture designs </li><li>Actively identify opportunities for new engagements </li><li>Contribute to RFI/RFP requests </li></ul></ul><h3>Skills &amp; Experience </h3><ul><ul><li>The ideal candidate has a proven track record in designing and delivering innovative technology security solutions built on the cloud. </li><li>As a Senior Security Architect, the person should have the ability to act as a thought-leader. The right candidate can concisely and articulately present to both technical and non-technical audiences. </li><li>Experience of designing secure platforms on the major hyperscalers, AWS, Azure or GCP (GCP preferred). </li><li>Demonstrable experience in designing secure cloud-native systems and/or rebuilding an existing system on the cloud with a suitable security posture. </li><li>Demonstrable experience in the relevant legislation, industry regulations and industry standards such as ISR, EU GDPR, HIPAA, ISO27001, ISO 22301, ISO/IEC 20000-1, ISO 22301, NCEMA, NIST CSF, PCI DSS, Cloud Security Alliance CCM, CIS, OWASP and Cyber Essentials etc. </li><li>In-depth knowledge of the Well-architected frameworks and best practices of the major cloud providers </li><li>Must have the ability to lead engagements, either directly or as part of a larger programme of work and take ownership for the successful delivery of customer value within budget, time and scope. </li><li>Acting as a thought-leader, the right candidate is able to concisely and articulately present to both technical and non-technical audiences. </li><li>You have built specialist and demonstrable cloud security architectural knowledge in the following areas;<i> Account governance, Identity and Access Management (IAM), Asset management and data protection, Infrastructure and platform security, Application security including threat modelling and secure CI/CD, Change management practice and detection capabilities, Boundary defence, Cloud Logging and Monitoring, Continues vulnerability and patch management systems, Incident response and threat mitigation, Cloud backup/recovery and disaster recovery (DR) </i></li><li>Client-facing consultancy experience within large enterprises, but happy to deliver to SMBs </li><li>You have an articulate opinion on the advantages of using public cloud platforms in a secure manner from a business perspective </li><li>You can identify and plan to resolve the challenges, both technical and organizational, facing organizations who are moving their applications to the cloud </li><li>Excellent communication and stakeholder management skills are required </li><li>Certified as CISSP, CCSP and CISM is an advantage </li><li>As the team services customers across EMEA you may be required to travel. You will align to the needs of the customer; therefore, some engagements can be performed remotely whereas others may require you to be on-site. </li></ul></ul>#LI-LP2#LI-RemoteWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Egypt

Senior Security Architect

As a <b>Principal Cloud Practice Architect, </b>you'llbe responsible for the strategic planning, design, and implementation of highly available, scalable, and secure network infrastructures that support business objectives. You'll be leading complex network projects, mentoring junior team members, and ensuring the entire network ecosystem is optimized for performance, security, and cost-effectiveness.  <b>Work Location; US Rackers: </b>If located near a Rackspace office, you’ll work a hybrid schedule… 2 days in the office and three days remote.  If not located near an office, you may work 100% remotely. <b>Work Location; Canadian Rackers:</b> 100% remote only from these provinces... Ontario, Quebec, British Columbia and Alberta. <b>Work Location; Mexican Rackers: </b>If you live within a 40km radius of our Mexico City office we’d like for you to work in the office two days a week. If further than 40km you may work fully remote from one these states Monterey, Aguascalientes, Jalisco, Nuevo Leon, Puebla, Guadalajara, or Queretaro. <b>Travel: </b>Between 20% to 25% annual travel across the United States. <b>Discover your inner Racker: </b><a href="https://rackspace.jobs/culture/" rel="noopener noreferrer nofollow ugc" target="_blank"><b>Racker Life</b></a><b>Information on </b><a href="https://rackspace.jobs/benefits/" rel="noopener noreferrer nofollow ugc" target="_blank"><b>benefits</b></a><b> offered is here</b>.<h3>Key Responsibilities</h3><ul><ul><li>Design and develop comprehensive network architecture blueprints for on-premises, hybrid, and multi-cloud environments. </li><li>Lead the implementation and deployment of complex network solutions, including routing, switching, firewalls, and load balancing across various platforms. </li><li>Architect and manage connectivity between on-premises data centers and cloud platforms, including creating and managing complex AWS, GCP and Azure network configurations. </li><li>Ensure the network architecture adheres to the highest security standards. This includes designing and implementing secure network segmentation, access control policies, and advanced threat protection. </li><li>Continuously monitor and optimize network performance, troubleshoot complex issues, and implement solutions to ensure low latency and high throughput. </li><li>Drive the design, deployment, and management of SD-WAN solutions to optimize WAN traffic, improve application performance, and reduce operational costs. </li><li>Design and implement CDN strategies to accelerate content delivery and enhance the user experience by caching and distributing web content geographically. </li><li>Work closely with cross-functional teams, including security, cloud engineers, and application developers, to align network strategy with business goals. Provide technical guidance and mentorship to junior network professionals. </li><li>Create and maintain detailed network diagrams, design documents, and operational procedures. </li></ul></ul><h3>Qualifications</h3><ul><ul><li>Must have an associate’s degree in computer science or related field of study; we highly prefer a bachelor's degree. </li><li>Must be AWS Solutions Architect certified.   </li><li>Expert-level experience with core networking services like VPC, Subnets, Route Tables, Internet Gateway, NAT Gateway, Direct Connect, Transit Gateway, and VPC Peering. </li><li> Expert-level experience with VNet, Subnets, Route Tables, Virtual Network Gateway, ExpressRoute, Virtual WAN, and VNet Peering. </li><li>Extensive hands-on experience and expert-level knowledge of Palo Alto Networks Firewalls, including Panorama for centralized management, design, and implementation of security policies, threat prevention, and VPN solutions. </li><li>Expert-level experience with F5 BIG-IP products, including LTM (Local Traffic Manager) and GTM (Global Traffic Manager), for application delivery, load balancing, and traffic management. </li><li>Deep expertise in architecting and deploying SD-WAN solutions from leading vendors (e.g., Prisma SD-WAN, Fortinet, Cisco). Must have hands-on experience with SD-WAN design, traffic steering policies, and remote site connectivity. </li><li>Strong understanding of network security principles, including Zero Trust Architecture, network segmentation, and DDoS mitigation. Hands-on experience with security services like AWS WAF (Web Application Firewall) and Azure Firewall/Application Gateway WAF. </li><li>Proven experience in designing, configuring, and managing CDN services such as AWS CloudFront and Azure Front Door. </li><li>In-depth knowledge of networking protocols, including BGP, OSPF, and MPLS. </li><li>Expert level of communication with the English language both written and verbal. </li></ul></ul>The anticipated starting pay range is: $161,100 - $268,300.  Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location..#LI-MF1 #LI-remote<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Principal Cloud Practice Architect

<b>Job Description</b>User maintenance; create and maintain user access per Rackspace’s defined profile and security structure.Provide support and troubleshoots application related issues.Monitor and respond to the request/support queue.Provide bookings support and bookings data validation to multiple sales, commissions, and reporting teams.Assist with audits, both End of Month audits for sales and commissions as well as SOX and Compliance audits.Maintain general <a href="http://Salesforce.com" rel="noopener noreferrer nofollow ugc" target="_blank">Salesforce.com</a> data integrity.Collaborate with varies cross functional teams to support, maintain, and test the Program Increment changes.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

India

Salesforce Admin III - Immediate

Apply to Remote Administrator Cyber Security Jobs in companies remotely and near you. New Remote Administrator Cyber Security Jobs added daily.

Job Position and Company	Location	Tags	Posted
Practice Manager, Data Science, AI & ML- US at Rackspace	Remote Full Time Manager Consulting
Technical Support Manager (Rubrik) at Rackspace	Full Time Administrator Manager Windows
Senior Security Architect at Rackspace	Remote Full Time CISM Incident Response Consulting
Principal Cloud Practice Architect at Rackspace	Remote Full Time Manager
Salesforce Admin III - Immediate at Rackspace	Remote Full Time

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