ION Group

The Role:This is an exciting opportunity to join ION as a Senior Technical Consultant. As a Senior Technical consultant, you will be responsible for designing, building, testing, and implementing the customer requirements while mentoring other team members. You will work with business analysts, clients, and team members to design and implement product extensions, configurations, and interfaces. You will also be responsible for reviewing infrastructure sizing, deploying, testing, tuning, and implementing the system and working in a team environment.<h3>Key Responsibilities:</h3><ul><ul><li>Assume hands-on project implementation in all phases of the implementation (design, build, test, deploy) engagement.</li><li>Provide technology advice, design, analysis, custom code development, configuration, deployment, and troubleshooting in the discovery workshop, design, configuration, testing, and production support of the ION solution for the client’s business needs</li><li>Participate and support the architectural design decisions regarding interfaces between ION solution and other systems, as well as the technical approach for custom scripts and reports, and gain the client’s confidence in the recommended approach</li><li>Support and adhere to implementation best practices </li><li>Gather and document technical requirements, code specifications and any other deliverables required by the project </li><li>Support client training services in custom development technologies</li><li>Attend Product trainings to gain knowledge of the system’s functionality, architecture, and technical components</li><li>Present the project’s technical solution to client representatives</li><li>Support client training services</li><li>Consult with client’s technology users to determine technical and systems requirements to be addressed by the ION solution</li><li>Follow project delivery methodology standards</li><li>Track deliverables to estimates and deliver on time</li><li>Lead a small to medium scale implementation project  </li><li>Follow documentation standards and resolution process flow for all deliverables</li><li>Keep Line Manager and engagement owner(s) informed regarding the status of assigned responsibilities</li><li>Participate in Upgrade Implementation Analysis and provide detailed solutioning in the Requirements Traceability Matrix and Technical Upgrade document as well as accurate estimates</li><li>Setup internal ION Product Environments for testing and validation as needed</li><li>Maintain full chargeability on client account(s) as assigned</li><li>Travel to customer site to work on projects as needed</li><li>Must completely overlap EMEA CET hours and some US Eastern time coverage up to 12pm ET. </li></ul></ul><h3>Required Skills, Experience and Qualifications:</h3><ul><ul><li>IT2 implementation knowledge. </li><li>Strong knowledge of building and maintaining VBScripting, Object Rexx, API integration, IT2 installation and upgrades, IT2 API installation, IT2 Anywhere installation, Power BI reports and Crystal reports. </li><li>Business knowledge of treasury is a plus. </li><li>Bachelor’s or master’s degree in computer science, Engineering, Finance, Accounting, Economics, or a directly related IT field</li><li>8+ years’ industry experience in Software Design and Development or deployment of enterprise software in client environments</li><li>Minimum 7-years direct experience working with IT2 in designing, coding, configuring, installing, deploying, testing, and debugging reports, plugins, and interfaces in client environments.</li><li>Expertise in at least 3 main areas of the ION Product </li><li>Minimum 5-years working in consulting capacity.</li><li>Strong experience with following programming technologies: VBScripting, API integration</li><li>Strong experience with systems aspect such as installation, upgrades, and health checks</li><li>Experience with business reporting tools such as SAP Crystal Report, Microsoft SRSS, Tableau, Power BI</li><li>Ability to follow system deployment steps and operate independently with little-to-no guidance from lead team members </li><li>Experience writing detailed systems specifications, deployment runbooks, how-to documentation </li><li>Proficiency in Windows or Linux Operating systems, shell commands, and security architecture</li><li>Experience with industry standard performance monitoring tools</li><li>Familiarity with cloud technologies (Azure and AWS) </li><li>Strong SQL scripting skills in Oracle or MSSQL </li><li>Experience with RDBMS such Oracle or MS SQL Server is required</li><li>Experience with Interface implementation following industry standard integration patterns</li><li>Ability to follow design specifications and operate independently with little to no guidance from lead resources</li><li>Experience writing detailed technical specifications</li><li>Experience working with Integrated Development environments such as Visual Studio, Eclipse, Visual Studio Code</li><li>Experience with source control and continuous integration tools (GIT, TFS, Confluence, Bamboo) and issue tracking systems (Jira, NetSuite) is required</li><li>Experience with office productivity tools such as Word, Excel, PowerPoint, and SharePoint</li><li>Strong analytical and problem-solving skills</li><li>Excellent written and oral communication skills</li><li>Excellent interpersonal / consulting skills with proven experience</li><li>Must be self-motivated, independent, resourceful, and capable to take constructive feedback and strive for continuous improvement</li><li>For on-site consultants, ability to work onsite at client locations as needed</li><li>Ability to work as part of a project team structure</li></ul></ul>About usWe’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world.          • Over 2,000 of the world’s leading corporations, including 50% of the Fortune 500 and 30% of the world’s central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk.          • Over 800 of the world’s leading banks and broker-dealers use our electronic trading platforms to operate the world’s financial market infrastructure.ION is a rapidly expanding and dynamic group with 13,000 employees and offices in more than 40 cities around the globe,Our ever-expanding global footprint, cutting edge products, and over 40,000 customers worldwide provide an unparalleled career experience for those who share our vision.ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business.ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor.

Emea

Senior Technical Consultant – IT2

Acronis

Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for a Product Marketing Manager to join our mission to create a #CyberFit future and protect all data, applications, and systems across any environment.
The Product Marketing Manager will lead our marketing messaging, positioning, product marketing plan, and GTM execution for one or more of our Security solutions. This role will directly report to the Director of Product Marketing and together with the team, you will develop and implement strategies to drive product adoption, positioning, and messaging, enhance market presence, and achieve business objectives for one or more of our security solutions. 
WHAT YOU'LL DO
<ul>
<li>In this global product marketing role reporting to our Director of Product Marketing, you will lead our marketing messaging, positioning, product marketing plan, and GTM execution for one or more of our Security solutions. You will:</li>
<li>Be a key player on our product marketing team for our Security solutions, supporting solutions including anti-malware, endpoint detection and response (EDR), extended detection &amp; response (XDR), managed detection and response (MDR), email, and cloud application security.You'll be a product expert within the marketing organization for the roadmap, features, functions, use cases, and target users, including the creation and maintenance of a relevant, differentiated, compelling product positioning and messaging framework.</li>
<li>Be a GTM partner for Product Management counterparts.From them, you'll learn the product business case - including competitive landscape, differentiated technology and capabilities, product roadmap, use cases, and features. With them you'll bring releases to market. And then help build a product marketing plan that proposes and connects all of the sales and marketing activities needed to hit sales goals - and product targets.</li>
<li>Be a key partner to our marketing campaign leads.You will work closely with the campaign leads as they work on ensuring your product is covered in our various global and regional marketing campaigns. In turn, they will support you with the insights and messaging to use to tune your product messaging and content.</li>
<li>Develop and execute a marketing plan for your product.Working with marcom and cross-functionally, you'll help build a comprehensive plan that links launches, campaigns, events, and sales plays with content, coverage, and communications channels - offering a single view to everything done to bring the product to market - and then reports back on the results.</li>
<li>Help with the creation and maintenance of the core product marketing collateral, web, and sales enablement toolset.You will help ensure that all standard assets throughout the funnel are kept up to date, with quality, and following best practices. You will write, author, video, PowerPoint - communicate your product's story in every format, and review other work that carries your messaging.</li>
<li>Bring market and competitive intelligence, targeting, and segmentation information into your plan, and share it with your Product colleagues.Partnering with our AR lead and our Solution Marketing team, you'll bring insights into the trends in the market, into your messaging and content, and will provide these inputs back into the Product team and across Marketing to inform decisions and strategy.</li>
<li>Build productive relationships with the sales teams.You'll support their efforts, but you'll also solicit their feedback on sales tools, messaging, and partner/customer pain points and competitors.</li>
<li>Be a public-facing representative for your product.You will complete technical training and be able to conduct live demos, present your product when called upon, and be ready to engage both partners and customers directly to solicit their feedback and experiences to enrich your knowledge - and their perceptions of Acronis.</li>
<li>You'll use our processes and tools like Jira and Sharepoint to track your work and collaborate with our team.</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)
<ul>
<li>5+ years of product marketing experience within the B2B IT industry, with time at an established high-tech company.</li>
<li>Have supported a security solution in areas such as anti-malware, endpoint detection and response (EDR / MDR / XDR), or email security. Experience marketing security products delivered in a SaaS, consumption-based, multi-tenant model.</li>
<li>Broad IT management technical domain in vulnerability management, cybersecurity, and endpoint management required.</li>
<li>Knowledge of both provider and business customer SMB through Enterprise IT environments, with specific experience working with MSPs highly desired.</li>
<li>Ability to dive deep into technology and to convey complex ideas simply and clearly in written and verbal formats, including public speaking, demos, and content development</li>
<li>Experience working across tech and business teams, representing the voice of the partner and customer, and finding creative ways to engage and get feedback from the customers.</li>
<li>High energy and enthusiasm – the type that is contagious with its potential.</li>
<li>Some travel to events and meetings, including to international locations, may be required but is expected to be under 20% and in accordance with company health and safety policies.</li>
<li>US English fluency with exceptional written, verbal, and presentation creation skills in your native language required</li>
</ul>
WHO WE ARE
Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments.
A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses.
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.

#LI-MC1

Product Marketing Manager, Cybersecurity

Acronis is a world leader in cybersecurity and data protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are in an exciting phase of rapid-growth and expansion and looking for a Product Marketing Manager who is ready to join us in creating a #CyberFit future and protecting the digital world
Every member of our “A-Team” has an instrumental role and impact on the success of Acronis’ innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.
WHAT YOU'LL DO
As part of our Product and Solutions Marketing organization, you will be reporting to the Director of Product Marketing. In this global role you will support and execute our product marketing and launch plans, coordinate joint marketing motions with Acronis' partners, ensure Acronis' presence in external and internal marketplaces, and drive the Technology Partner Program and GTM execution for Acronis’ Platform. You will:
<ul>
<li>Be a key player on our product marketing team for our platform solutions.You will oversee and coordinate different related projects to ensure they benefit one another, aligned with the strategy and business goals defined in the Acronis Platform GTM strategy.</li>
<li>Be a key partner to our Platform Partner Core Team leads.You will work closely with the cross-functional core team leads from Sales, Product Marketing and Product Management coordinating and implementing changes to the Acronis Technology Partner Program to drive its success.</li>
<li>Coordinate and execute a marketing plan for the Acronis Platform.Working with marcom and partner marketing managers cross-functionally, you'll coordinate and execute a comprehensive marketing plan including joint activities with Acronis partners - offering a single view to everything needed to bring the Acronis Platform to market - and then report back on the results.</li>
<li>Help keep Acronis Solutions Marketplace and external partner marketplaces updated.You will help ensure that new solutions are published on time and presented in the best way in the Acronis Marketplace and external third-party marketplaces. You will drive and coordinate content reviews and reciprocal promotions in the marketplaces.</li>
<li>You'll use our processes and tools like Jira and SharePoint to track your work and collaborate with our team.</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)
<ul>
<li>5+ years of product marketing experience within the B2B IT industry, with time at an established high-tech company.</li>
<li>Experience creating, managing and executing joined partner marketing activities and managing partner programs.</li>
<li>Experience working with Managed Service Providers, Cloud Marketplaces, and/or product integrations is a plus.</li>
<li>Experience working across tech and business teams, representing the voice of the partner, and finding creative ways to engage and get feedback from the partners.</li>
<li>High energy and enthusiasm – the type that is contagious with its potential.</li>
<li>Some travel to events and meetings, including to international locations, may be required but is expected to be under 10-15% and in accordance with company health and safety policies.</li>
<li>English fluency with exceptional written, verbal, and presentation creation skills required.</li>
</ul>
WHO WE ARE 
Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution.  This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost. 
Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.  
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities in which we live. Mutual trust, respect, personal achievement, individual leadership, and a belief that we can contribute to the world everyday are the cornerstones of the Acronis Team.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances. 
#LI-MC1

Product Marketing Manager, Platform Ecosystem

Acronis is a world leader in cyber protection—empowering people with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for someone who is ready to join our mission in creating a #CyberFit future!
As the Cloud Priority Support Engineer, you are the main support technical expert in specific Company’s products or services. Be the person responsible for resolving the customers’ technical incidents using your own expertise and extensive cooperation with the Company’s Engineering departments. Craft solutions, submit bug reports, coordinate complex tasks with other teams (Engineering, QA, DCO, Product Management), communicate with the customers to their complete satisfaction.
Every member of our “A-Team” has an instrumental role and impact on the success of Acronis’ innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up
WHAT YOU'LL DO
<ul>
<li>Focus on fast and effective technical issues troubleshooting involving various software, networking and hardware environments</li>
<li>Perform technical analysis of customer issues and define plan for fixing them</li>
<li>Direct involvement with the product and engineering teams</li>
<li>Provide technical advices to junior staff members and review technical results, evaluations and analyses</li>
<li>Create Knowledge Base articles, best practice guides and other documentation</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS) 
<ul>
<li>Fluent English (both verbal and written, Upper Intermediate as minimum)</li>
<li>Ability to describe the details on technical issues in all their complexity when needed</li>
<li>2 or more years of work experience in an applicable industry and role are a plus</li>
<li>Great communication skills and customer focus, ability to prioritize and switch between a variety of time-sensitive issues</li>
<li>Responsible and quick to decide and act</li>
<li>Network troubleshooting (know how to use Wireshark, tcpdump, iperf; experience with deploying and configuring services like DHCP, DNS, L2TP/IPSEC/Open VPN, HTTP servers)</li>
<li>Windows Administrator</li>
<li>Linux Administrator is a plus</li>
<li>Virtualization experience is a plus</li>
<li>Business applications (should be familiar with one or more of the following: MS Exchange, MS SQL, MySQL, Oracle DB, Citrix XenApp, NTP servers)</li>
<li>Passion for troubleshooting, ability to come up with efficient solutions for unordinary issues</li>
</ul>
*Please submit your resume and application in English
WHO WE ARE
Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution.  This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.
Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
#LI-WC1

Jakarta

Cloud Priority Support Engineer

Acronis is a world leader in cyber protection—empowering people with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for someone who is ready to join our mission in creating a #CyberFit future!
As a Technical Lead, you are the Subject Matter Expert whose primary objective is to improve the Team's technical knowledge. He or she works closely with every Team member (with specific focus on knowledge outliers and new hires) to establish and eliminate knowledge gaps and to share troubleshooting best practice
Every member of our “A-Team” has an instrumental role and impact on the success of Acronis’ innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up
WHAT YOU'LL DO
<ul>
<li>Improve and maintain Acronis Support Engineers technical knowledge to improve customer experience and achieve Acronis Support goals, including but not limited to CSAT and Quality.</li>
<li>Be responsible for mentoring the new hires, introducing them to the work processes and sharing best practices for troubleshooting and handling cases.</li>
<li>Perform shadowing and Side-by-Side sessions.</li>
<li>Prepare and lead Technical Team Huddles, covering the new releases, Readiness Information Announcements, volume drivers, joint post-mortem cases discussion, errors from the real cases, best practices for cases management, Q&amp;A sessions and other topics.</li>
<li>Host technical 1-1 feedback sessions with Engineers.</li>
<li>Perform daily scrubs of cases with provided solutions, including adding the action plan to case comments and providing the daily feedback to the Support Engineers on missed opportunities.</li>
<li>Prepare analytical reports to the managers on a weekly and monthly basis covering the overall knowledge situation across the Team and action plan to improve it.</li>
<li>Arrange monthly advanced technical trainings for all Support Engineers, including in-depth case studies.</li>
<li>Ensure integrity, strong work ethic, and high quality on the team through communicating issues and actionable items to the manager.</li>
<li>Handle projects and assignments focused on driving improvements within service delivery, the tools, or processes used within Support organization.</li>
<li>Provide real time assistance for the cases to Support Engineers, including live media: chats, calls, remote sessions.</li>
<li>Provide direct support to High value and very important customers.</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)
<ul>
<li>Bachelor or Master Degree, or equivalent professional experience;</li>
<li>2-3 years of experience in a customer service environment;</li>
<li>Proven technical skills in Acronis products and services, including advanced software and system troubleshooting experience;</li>
<li>Ability to nurture talent by providing regular performance feedback, coaching others in the development of their skills, and by effectively confronting problem performers directly;</li>
<li>Excellent communication and presentation skills, creating an environment in which people communicate honestly and openly and information is readily shared;</li>
<li>Strong relationship building skills: develop and maintain constructive relationships with others and manages disagreements effectively;</li>
<li>Basic knowledge of data reporting and analytic tools and technologies;</li>
<li>Strong drive for results. Able to demonstrate a sense of urgency and strong commitment to achieving goals;</li>
<li>Ability to foster a sense of teamwork and cross functional collaboration;</li>
<li>Ability to gain the confidence and trust of others through principled leadership and sound business ethics;</li>
<li>Pursue self-development by actively developing own skills and capabilities to enhance performance and to achieve personal and organizational success;</li>
<li>Able to adapt and succeed in a changing environment;</li>
<li>Flexibility and commitment to travel and work away from home across different geographical locations as required.</li>
</ul>
*Please submit your resume and application in English
WHO WE ARE

Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution.  This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.
Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
#LI-WC1

Cloud Frontline Support Technical Lead

Apply to Cyber Security Jobs in Indonesia in companies remotely and near you. New Cyber Security Jobs in Indonesia added daily.

Job Position and Company	Location	Tags	Posted
Senior Technical Consultant – IT2 at ION Group	Remote Full Time Consultant Manager Consulting
Product Marketing Manager, Cybersecurity at Acronis	Remote Full Time Manager Application Security
Product Marketing Manager, Platform Ecosystem at Acronis	Remote Full Time Manager
Cloud Priority Support Engineer at Acronis	Remote Full Time Administrator Windows
Cloud Frontline Support Technical Lead at Acronis	Remote Full Time Manager

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