Acronis

Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for а Senior Professional Services Specialist who is ready to join our mission in creating a #CyberFit future!
In this role you will be a Single Point of Contact for Acronis partners and end customers, driving and advocating initiatives that deliver higher stability, better partner/customer satisfaction, all while driving Monthly Recurring Revenue goals. The role requires ability for occasionally travel, including internationally. 
Every member of our “A-Team” has an instrumental role and impact on the success of Acronis innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.
WHAT YOU'LL DO
<ul>
<li>Develop responses to RFIs and RFPs, technical &amp; commercial proposals to prospective customers’ requirements.</li>
<li>Develop PSA and SOW in collaboration with Sales and Legal teams.</li>
<li>Develop project plan in scope of implementation, consulting and integration projects with end customers, manage project work.</li>
<li>Work with Datacenter Operations, R&amp;D, Support, and other departments to clear technical roadblocks customer faces at implementation and post implementation stages.</li>
<li>Build and maintain current functional and technical knowledge of the entire Acronis product line, provide consultations to customer engaging experts from other Acronis teams as required.</li>
<li>Review customer’s implementation and integration plans and make recommendations in line with best practices.</li>
<li>Present new product functionality, engage customer in evaluation of new product releases.</li>
<li>Keep track of customer run rates, develop remediation plan in case of negative dynamics.</li>
<li>Work with R&amp;D, Datacenter Operations, Support, Product, and other departments prioritizing and keeping track of customer’s incidents and feature requests.</li>
<li>Update customer on regular basis about progress of work on support cases, incidents, and features request.</li>
<li>Manage process escalations, develop Acronis internal and customer facing executive summaries, develop root cause analysis reports.</li>
<li>Provide feedback to Acronis Product Management teams based on customer requirements;</li>
<li>Conduct quarterly review meeting providing update on run rates, key projects, and planned activities for the next period.</li>
<li>Manage internal organization development projects, ensure consistent execution and reporting.</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)
<ul>
<li>3+ years of technical hands-on experience in 3 or more of the following areas – SaaS, IaaS, storages, hypervisors, backup, disaster recovery, RestAPI, IP network design/administration, DC/infrastructure design/operations, DBs administration, Python scripting, dashboards/reports, server administration.</li>
<li>3+ years in Project Manager or Technical Account Manager role in a software or systems integration company.</li>
<li>Security certification: CISSP, CompTIA Security+, etc.</li>
<li>Excellent communications, interpersonal, and presentation skills.</li>
<li>Excellent business analysis, project, risk, and relationship management skills.</li>
<li>Ability to interact and communicate with multiple stakeholders, including C-level.</li>
<li>Fluent written and spoken English language.</li>
</ul>
Would be considered plus if you have
<ul>
<li>Second fluent language (French and/or German and/or Spanish).</li>
</ul>
*Please submit your resume and application in English
WHO WE ARE
Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution. This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.
Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
#LI-LD1

San Jose Costa Rica

Senior Professional Services Specialist

Sysdig, Inc.

Sysdig is driving the standard for securing the cloud and containers. We created Falco, the open standard for cloud-native threat detection, and consistently contribute to open source software projects.  We are passionate, technical problem-solvers, continually innovating and delivering powerful solutions to secure the cloud from source to run.
We value diversity and open dialog to spur ideas, working closely together to achieve goals. We’re an international company that understands how to cultivate a strong culture across a remote team. And we're a great place to work too — we've been named a Bay Area Best Place to Work by the San Francisco Business Times and the Silicon Valley Business Journalfor three years now! We were recognized by Deloitte as one of the 500 fastest growing organizations in 2020 and 2021. We are looking for team members who have a passion for container and cloud security and are willing to dig deeper to help our customers. Does this sound like the right place for you?
What you will do
<ul>
<li>You will be a DevOps Content Engineer who brings creativity, and a commitment to educating the community on cloud-native environments. Covering technologies like: Prometheus, Kubernetes, Falco, container, and cloud services. Our customers and prospects are technical, and you will need to understand the technology and speak the language of DevOps and security teams.</li>
<li>Create articles, and videos that address real problems around monitoring, security, DevOps, and cloud-native.</li>
<li>Optimize the content you and others create for search algorithms, to drive traffic using search engine results.</li>
<li>You will also work across the team to guide others as they contribute to our content program.</li>
</ul>
What you will bring with you
<ul>
<li>Technical expertise in cloud-native technologies like DevOps, Kubernetes or cloud services, along with a technical degree, is desired.</li>
<li>Comfortable and highly capable speaking and writing in English for engineers.</li>
<li>Bonus points for exposure on security, Falco, Prometheus, and open source.</li>
<li>Experience on content production is also a bonus (personal blog, documentation, podcasts, talks at events).</li>
</ul>
What we look for
An engineer:
<ul>
<li>Creative, with passion for learning new technologies, digging in documentation pages, and sharing the knowledge with others.</li>
<li>That enjoys collaborating with a variety of team members across different functions, especially engineering, product management, product marketing, and open source team members.</li>
<li>Driven, able to work in a fast-paced environment while paying attention to detail.</li>
</ul>
Why work at Sysdig?
<ul>
<li>We’re a well-funded startup that already has a large enterprise customer base</li>
<li>We have a pragmatic, transparent culture, from the CEO down</li>
<li>We have an organizational focus on delivering value to customers</li>
<li>Our open source tool, Falco, (https://sysdig.com/opensource/falco/) is widely used and loved by technologists &amp; developers</li>
</ul>
When you join Sysdig, you can expect:
<ul>
<li>Competitive compensation including equity opportunities</li>
<li>Flexible hours and additional recharge days</li>
<li>Mental wellbeing support through Modern Health for you and your family</li>
<li>Monthly wellness reimbursement</li>
<li>Career growth</li>
</ul>
Some of our Hiring Managers are globally distributed, an English version of your most updated Cv will be highly appreciated!

#LI-AL1

Costa Rica

Security Content Engineer

Zapier

<h3>Engineering Manager, Product Security (Americas-East, Western EMEA)</h3>

<h3>Hi there!</h3>
Zapier is on a mission to make everyone more productive at work. Our product has helped millions of people build businesses through the power of automation.
We're looking for an experienced Engineering Manager to manage our Product Security group.
At Zapier, security is part of how we create customer value. This group is helping our engineering organization to build security into our products on a secure-by-default infrastructure. It is a combination of talented, hands-on Application Security and Cloud Security engineers.
While reporting to the Head of Security, you'll get to impact every engineering team in the organization and use a broad set of technologies. Maintaining excellent relationships and communicating effectively with teams will be crucial to success.
You'll also get a chance to work with a growing community of Security Champions, helping them advance their knowledge and influence the engineering organization through them.
Things We've Done Recently:
<ul>
<li>Implemented a comprehensive Cloud Security Posture Management system</li>
<li>Rolled out a training platform for our Security Champions</li>
<li>Deleted all our IAM users to rely on SSO instead</li>
<li>Implemented a successful bug bounty program</li>
<li>Conducted dozens of threat modeling sessions</li>
</ul>
If you’re interested in advancing your career in Cybersecurity at a fast-growing, profitable, impact-driven company, then read on…
<ul>
<li>Our Commitment to Applicants</li>
<li>Culture and Values at Zapier</li>
<li>Zapier Guide to Remote Work</li>
<li>Zapier Code of Conduct</li>
<li>Diversity and Inclusivity at Zapier</li>
</ul>

<h3>About You</h3>
You are an effective team builder. This isn't your first leadership role, and you've been in a direct leadership role for at least two years. You understand the benefits of building a diverse and inclusive engineering team. You may not have hired or managed hundreds of people before, but you have hired, trained, and managed at least a few engineers.
You’re a product thinker. As an Engineering Manager, you’ve worked to set goals, metrics, and a strategy for a product-focused Engineering team. You push your team to prioritize impactful work to meet the company’s goals.
You can keep track of, prioritize, and lead multiple projects. You have experience leading projects in Scrum. We're a small team, and there's no shortage of things you could be doing in a day. You'll carve out time for projects and make sure they solve real problems the team faces.
You have excellent communication skills. You regularly work with engineers and other stakeholders from various disciplines, balancing engineering concerns such as technical debt with product concerns. Ideally, you find solutions that address both the team and user needs but if not, help build understanding around difficult decisions.
You have a background in or strong interest in Cybersecurity. You don't need to be a security expert, but you are familiar with concepts like DevOps/DevSecOps, OWASP, and security tooling.
You have empathy for our customers and our engineers who use our systems and are eager to make improvements for them. You seek to reduce toil and understand what it means to take a software engineering approach to security.

<h3>Things you’ll do</h3>
Zapier is a fast-growing and remote-first company, so you'll likely get experience on many different projects across the organization. That said, here are some things you'll probably do:
<ul>
<li>You'll work with other Engineering Managers to ensure they are aware of their systems' security posture and risks and that they receive the necessary support from your group to improve.</li>
<li>You’ll cultivate your team's talents to implement security solutions that are readily available to our software engineers, don't slow them down, and provide actionable recommendations. We look for the solution that automates the problem away, not the one that requires manual effort.</li>
<li>Work within an Agile framework to provide the common infrastructure and developer infrastructure that enables Zapier engineering.</li>
<li>Your teams are working on multiple projects at the same time, so you have to prioritize and juggle resources accordingly.</li>
<li>Execute and deliver on the strategic vision of Product Security by identifying and delivering relevant backlog items.</li>
<li>Collaborate across various disciplines (Product Managers, Designers, Researchers) to help set technical roadmaps that will achieve business goals through engineering best practices.</li>
<li>Develop effective ways to communicate, monitor, and lead your team through weekly one-on-one’s and team meetings.</li>
<li>Build rapport with each member of the Product Security group and support them through coaching and mentorship to help level up their skills.</li>
<li>Actively recruit, onboard, and train new engineers at Zapier. This might involve tweaking the skills portions of interviews or writing better documentation.</li>
<li>Act as a second-in-command for the Head of Security.</li>
</ul>

<h3>The Whole Package</h3>
Location: Americas-East, Western EMEA
Our fully remote, distributed environment enables us to work with awesome people from around the world. Our team members work from 38 different countries. We generally hire based on time zones and try to keep teams together by making sure that every Zapien overlaps with their manager &amp; teammates for at least a few hours a day.
Zapier offers:
<ul>
<li>Competitive salary and bonus program</li>
<li>Equity for All: Stock options (or equivalent) for every Zapien</li>
<li>Healthcare + dental + vision coverage*</li>
<li>Fertility and Adoption Assistance</li>
<li>Retirement plan with 4% company match*</li>
<li>$2,000 annual learning stipend for use on courses, conferences, and more—your choice</li>
<li>Annual all-company retreat</li>
<li>14 weeks paid leave for new parents of biological or adopted children</li>
<li>Customized Zapiversary rewards on your 1, 3, 5, 7 and 10 year work anniversaries</li>
<li>Leading-edge equipment. We set you up with an Apple laptop and provide an additional budget for you to choose other home office accessories and software you may need.</li>
<li>Take the time you need to renew. We encourage Zapiens to take at least 10 days off each year. Most of us take 25 days off per year for vacation &amp; holidays, plus whatever sick time we need.</li>
<li>Opportunity to work with Zapier’s amazing partners network</li>
</ul>
*While we support Zapiens around the world the best we can, healthcare plans are available in the UK, Canada, and United States. Retirement plans are currently available specifically in the UK, Canada, New Zealand, Australia, and United States. A regional benefits premium is added directly to the salary ranges for team members who are in countries where we do not have entities or provide company-sponsored benefits. When recommendations are made for base salary, the benefits premium has already been factored in.

<h3>How to Apply</h3>
At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We are looking for the best fit for each of our roles, regardless of the type of education or companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.
After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!
Zapier is an equal opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. protected by local law. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base.
Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.

#LI-Remote

Americas

Engineering Manager, Product Security

Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are in an exciting phase of rapid-growth and expansion and looking for a Technical Program Manager who is ready to join us in creating a #CyberFit future and protecting the digital world!
Join our Product Management team and be the Program Manager for Advanced Backup responsible for SaaS protection (Microsoft 365, Google Workspace).
WHAT YOU'LL DO
<ul>
<li>Perform market and competitive analysis</li>
<li>Develop a deep understanding of new customers’ needs as well as wants, make data-driven decisions about direction to grow</li>
<li>Facilitate communication throughout the development process inside Acronis, collaborate with designers, engineers, and other cross-functional stakeholders to build and ship high quality products</li>
<li>Write product feature specifications</li>
<li>Run beta and pilot programs with early-stage products</li>
<li>Perform product trainings for Marketing, Sales and PR teams</li>
<li>Reviewing product data to ensure that the field force is kept up to date on new developments regarding the companies or competitors’ products</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)
<ul>
<li>3+ years of product management/analyst experience in technology sector</li>
<li>Experience in market analysis</li>
<li>Experience in collecting requirements from customers</li>
<li>Familiarity with software development process</li>
<li>Experience with multi-platform products</li>
<li>Understanding of business support systems, operations support systems, professional service automation, remote monitoring and management, platform as a service, infrastructure as a service, data protection, or storage market: products, players, technologies is a plus</li>
<li>Understanding of data protection, disaster recovery, FSS, or storage market: products, players, technologies is a plus</li>
<li>Excellent communication and problem-solving skills</li>
<li>Fluent English</li>
</ul>
WHO WE ARE
Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution. This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.
Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
 #LI-MM1

Technical Program Manager (Advanced Backup)

Percona

We’re looking for an experienced DevSecOps Engineer with 3+ years of experience on cloud environments.  You’ll work within the Business Services department to handle lifecycle management tasks, process improvements, and expansion of our Percona Platform. A strong analytical mind and problem-solving skills are essential.
<h3>What You Will Do</h3>
<ul>
<li>Deliver projects aligned with the Team Roadmap applying best practices and industry standards.</li><li>Design and implement services/solutions which solve business problems. Applying practices such as configuration management, continuous integration, continuous delivery, and security principles.</li><li>Develop and maintain automation for infrastructure and applications. </li><li>Oversee the day-to-day operations of cloud instances/services and software. Make recommendations for products and services enhancements.</li><li>Participate in a rotating on-call shift. </li></ul>
<h3>What You Have Done</h3>
<ul>
<li>Strong experience with Linux systems administration. Solid understanding of basic services (http, dns, ldap, ssh).</li><li>Experience with on-premise deployments</li><li>Experience with public cloud (AWS,GCP, Azure).</li><li>Basic networking administration knowledge. Subnetting, routing, firewall acls.</li><li>Experience with containerization. Docker and orchestration. Basic Kubernetes understanding.</li><li>Familiar with scripting languages, bash, python.</li><li>Have strong initiative to own projects and tasks. </li><li>Able to work with little or no supervision.</li></ul>
<h3>What Will Make You Stand Out: </h3>
<ul>
<li>Certifications or specific training in relevant technologies, and at least 3 years of relevant experience.</li><li>Cloud management experience. </li><li>Strong Kubernetes experience.</li><li>Programming experience beyond simple automation</li></ul>Note: Team works mostly during AMER-EU time zones. - On-call schedule rotates weekly. - Providing L1 support happens from time to time. Percona is a respected thought leader in the open source community. We provide services and software for MySQL, MongoDB, PostgreSQL and MariaDB to open source users globally. Percona is remote-first and globally dispersed; we have 300 people in more than 40 countries. We offer a collaborative, highly engaged culture where your ideas are welcome, and your voice is heard. The growth and development of our staff is a top priority; we provide funding for training, certifications, conferences and more. Discover what it means to work with some of the smartest people in the industry, who also know how to have fun and are always willing to lend a helping hand. We offer flexible hours, the ability to work remotely and the amazing experience of working with a multinational team of experts.

DevSecOps Engineer

Apply to Cyber Security Jobs in Costa Rica in companies remotely and near you. New Cyber Security Jobs in Costa Rica added daily.

Job Position and Company	Location	Tags	Posted
Senior Professional Services Specialist at Acronis	Remote Full Time Comptia Manager Consulting
Security Content Engineer at Sysdig, Inc.	Remote Full Time
Engineering Manager, Product Security at Zapier	Remote Full Time Manager Devsecops Application Security
Technical Program Manager (Advanced Backup) at Acronis	Remote Full Time Analyst Manager
DevSecOps Engineer at Percona	Remote Full Time Devsecops

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