Marco Technologies LLC

Marco is a high-performing technology services company with a track record of creating rewarding careers. Whether you are early in your career ready for an exciting opportunity, or an experienced professional eager to elevate your skills with a Print &amp; IT services and consulting industry leader, then you have come to the right spot.More about us. We make business technology <i>Simple. Secure. Better.</i>  We do it all – from hosted/cloud services, copiers/printers, managed services, phone systems, document management, business IT services and audio/video systems.  We are an organization with strong partnerships between sales and service.  We have hundreds of sales professionals, engineers, and technicians ready to fix any and all customer problems. With over 50 years in the industry, Marco has a Gold Standard Culture with a focus on employee engagement, client satisfaction, vendor partnerships, and community partnership.   Join our growing team. You won’t regret it.​​The <b>Security Operations Manager</b> is a critical Marco leadership role responsible for managing the day-to-day operations of our Security Operations Center (SOC). The Security Operations Manager will lead a team of security analysts and engineers, collaborate with other Service teams, IS, stakeholders, and stay up to date with emerging security threats and trends. In this role, you are responsible for developing and implementing security policies and procedures to ensure the security of our company's networks, systems, and data as well as our MSP customers' networks and systems.​ <h3>ESSENTIAL FUNCTIONS </h3><ul><ul><li>Manage the Security Operations team members as follows: </li><li>			Manage the day-to-day operations of the Security Operations Center (SOC) </li><li>			Monitor team coverage, oversee personal time off approval, make sure back-ups are in place and redistribute work to cover 				when others are out. </li><li>			Monitor staffing and equipment needs. </li><li>			Conduct performance reviews and make compensation decisions. Oversee 24x7 coverage and on-call processes and procedures. </li><li>Lead, coach and train team of SOC security analysts and engineers: </li><li>			Inspire, guide, and mentor SOC employees. </li><li>			Serve as the primary escalation point, swiftly resolving issues, and enlisting higher leadership when required. </li><li>			Spearhead strategic initiatives that elevate the SOC, focusing on delivering the ultimate client experience. </li><li>			Cultivate an atmosphere of excellence through performance reviews and the appropriate allocation of compensation. </li><li>Assist in the development and implementation of security policies, procedures, and best practices to ensure the security of our company's networks, systems, and data as well as our MSP customers' networks and systems.</li><li>Assist with compliance initiatives such as security frameworks, compliance programs, and regulatory requirements. </li><li>dentify and analyze security risks and vulnerabilities and develop and implement appropriate security controls and countermeasures for our company and MSP customers. </li><li>Monitor security systems and tools and respond to security incidents and events in a timely manner for our company and MSP customers. </li><li>Conduct security assessments for our company and MSP customers and provide recommendations for remediation and improvement. </li><li>Collaborate with other Service teams, IS, stakeholders, and external vendors to ensure effective communication, coordination, and collaboration on security-related issues for our company and MSP customers. </li><li>Manage security projects and initiatives for our company and MSP customers and ensure timely completion within budget and scope. </li><li>Develop and maintain metrics, reports, and dashboards to measure the effectiveness of the security program and communicate key security metrics and trends to stakeholders for our company and MSP customers</li><li>Stay up to date with emerging security threats, technologies, and trends, and ensure our security program evolves to address new challenges and risks for our company and MSP customers. </li><li>Evaluate processes and IT solutions/software for improving efficiency, security, team capacity and visibility, including automation tools, active alerting and response, and IT solution integration. Act in accordance with Marco policies and procedures as set forth in the employee handbook. </li></ul></ul><b>QUALIFICATIONS </b>Education and Experience:​​Bachelor’s degree in a relevant field, with strong emphasis on Information Technology and Information Security, or an equivalent combination of education and experience. ​8+ years of experience in information security, with at least 3 years in a leadership or management role.​ Licenses and Certifications: ​​Current high-level industry recognized certifications including one or more of the following: CISSP, CISM, CISA, or similar required. ​Successful completion of an employment background check including criminal and financial history. ​Valid driver’s license, proof of personal insurance, and an acceptable driving record.​ <b>Benefits:</b> We’re not just competitive when it comes to business tech – we’re also pretty proud of what we offer our employees. Our benefits include medical, dental, and vision insurance. We also have paid holidays and vacation, 401k with generous company match, flexible spending accounts, employee purchase program, employer-paid life insurance, voluntary-term life insurance, short and long-term disability, critical illness and accident benefits, and pet insurance. Yes, we care about your furry family too.*all benefits are dependent on employment status    Equal Opportunity Employer /AA Employer/Minorities/Women/Protected Veterans/Individuals with Disabilities <a href="https://postings.govdocs.com/#/E2PFy8lSN8YjxOp" rel="noopener noreferrer nofollow ugc" target="_blank">Applicant Labor Law Posters</a>

Minnetonka

Security Operations Manager​

Marco is a high-performing technology services company with a track record of creating rewarding careers. Whether you are early in your career ready for an exciting opportunity, or an experienced professional eager to elevate your skills with a Print &amp; IT services and consulting industry leader, then you have come to the right spot.More about us. We make business technology <i>Simple. Secure. Better.</i>  We do it all – from hosted/cloud services, copiers/printers, managed services, phone systems, document management, business IT services and audio/video systems.  We are an organization with strong partnerships between sales and service.  We have hundreds of sales professionals, engineers, and technicians ready to fix any and all customer problems. With over 50 years in the industry, Marco has a Gold Standard Culture with a focus on employee engagement, client satisfaction, vendor partnerships, and community partnership.   Join our growing team. You won’t regret it.POSITION SUMMARY/OBJECTIVE: The AV Remote Support Specialist is responsible for providing quality services and solutions to our clients while  maintaining a high level of client satisfaction. You will provide remote technical support, troubleshooting, scheduling, and  administration to Marco clients related to Audio/Visual, Video Surveillance and Card Access issues.ESSENTIAL FUNCTIONS: 1. Answer client calls, emails, create tickets and correspondence in an appropriate and timely manner and  determine problem severity to establish priorities. Ensure prompt communications to clients (internal and  external) on status information and estimated resolution time related to AV, Physical Security and Card Access  issues. 2. Proactively review and monitor the AV/Phy Sec service board and email alerts to ensure timely and accurate  client follow-up and resolution, proper process and profitability. 3. Identify reoccurring issues in client’s environment and proactively provide recommendations to improve efficiency,  performance and reliability of client’s AV, Physical Security and Card Access equipment. 4. Accurately maintain and comply with documentation and administrative procedures in a timely basis to include  time entry process. 5. Install and maintain new and/or existing AV, Physical Security or Card Access equipment while working under the  guidance of higher-level service personnel. 6. Perform all work in a safe manner including but not limited to loading/unloading vehicles, lifting equipment,  climbing, etc. to protect yourself and your coworkers. Use good judgment and give constant attention to the work  being. 7. Stay up to date with relevant state-of-the-art technology, equipment, and/or systems. 8. Perform remote support to clients and technicians Monday – Friday 8:00am – 5:00pm. 9. Function collaboratively as part of a fast-paced, client orientated team. 10. Assist AV Technicians with RMA equipment when needed. 11. Schedule service technicians. 12. Assist with RFP Submittals in a timely manner. 13. Attend required company and department meetings. 14. Represent Marco in a professional manner at all times. 15. Perform on call rotation after Marco’s business hours. 16. Perform other related duties as assigned. <h3>QUALIFICATIONS:</h3><ul><ul><li>EDUCATION AND EXPERIENCE </li><li>Associate’s degree and two years of relevant experience; or equivalent combination of education and experience. </li><li>LICENSES AND CERTIFICATIONS</li><li>Non DSP Certification (QSC, Biamp and other) preferred. </li><li>Power Limited Tech (PLT) if state required. Page 2 of 4 </li><li>Valid Driver’s License, proof of personal insurance and an acceptable driving record.</li></ul></ul><h3>REQUIRED SKILLS:</h3><ul><ul><li>1. Proficiency with business collaboration tools such as MS Office applications. </li><li>2. Communication – Must possess strong communication skills in working with technical and non-technical people  and the ability to develop and maintain collaborative relations among all levels of an organization. </li><li>3. Commitment – See that a project or task is completed from start to finish. Demonstrate thoroughness and  commitment. </li><li>4. Initiative – Must possess the ability to be a self-starter and take initiative. Work to identify and resolve problems in  a timely manner however if you can’t resolve it yourself, use resources to find someone who can. </li><li>5. Flexibility – Adapt to changes in the work environment. Change approach or method to best fit the situation. </li><li>6. Team Work – Contribute to a positive team spirit by working with others on a combined task. Make contributions  to the task and share the responsibility of the outcome. Exhibit objectivity and openness to others’ views and  welcome feedback. </li><li>7. Time Management – Must possess the ability to prioritize several tasks and keep them running simultaneously  (multitasking). Be able to recognize and respond to changing priorities in order to meet deadlines. </li><li>8. CTS Candidate Handbook. </li><li>9. Basic knowledge of Audio/Visual, Video Surveillance and Card Access.</li></ul></ul><b>Benefits:</b> We’re not just competitive when it comes to business tech – we’re also pretty proud of what we offer our employees. Our benefits include medical, dental, and vision insurance. We also have paid holidays and vacation, 401k with generous company match, flexible spending accounts, employee purchase program, employer-paid life insurance, voluntary-term life insurance, short and long-term disability, critical illness and accident benefits, and pet insurance. Yes, we care about your furry family too.*all benefits are dependent on employment status    Equal Opportunity Employer /AA Employer/Minorities/Women/Protected Veterans/Individuals with Disabilities <a href="https://postings.govdocs.com/#/E2PFy8lSN8YjxOp" rel="noopener noreferrer nofollow ugc" target="_blank">Applicant Labor Law Posters</a>

AV Support Specialist

Marco is a high-performing technology services company with a track record of creating rewarding careers. Whether you are early in your career ready for an exciting opportunity, or an experienced professional eager to elevate your skills with a Print &amp; IT services and consulting industry leader, then you have come to the right spot.More about us. We make business technology <i>Simple. Secure. Better.</i>  We do it all – from hosted/cloud services, copiers/printers, managed services, phone systems, document management, business IT services and audio/video systems.  We are an organization with strong partnerships between sales and service.  We have hundreds of sales professionals, engineers, and technicians ready to fix any and all customer problems. With over 50 years in the industry, Marco has a Gold Standard Culture with a focus on employee engagement, client satisfaction, vendor partnerships, and community partnership.   Join our growing team. You won’t regret it.<b>POSITION SUMMARY/OBJECTIVE:</b>The AV Technician II is responsible for  providing quality services and solutions to our clients while maintaining a  high level of client satisfaction. You will routinely perform project based installations and service based repair calls at client locations. You are responsible for design, management, administration and integration of products, services, applications and  operating level systems code.<b>ESSENTIAL FUNCTIONS:</b>1.       Run new low voltage cable in new or existing client buildings.2.       Terminate, test and troubleshoot low voltage cabling.3.       Install and assemble racking equipment.4.       Install and maintain new and/or  existing AV or Video Surveillance equipment while working under the guidance of higher level Pro AV service personnel.5. Troubleshoot basic AV or Video  Surveillance systems and applications to identify and correct malfunctions and  other operational problems. Escalate issues beyond established skill set.6.       Maintain current technical knowledge  and continuously work to expand knowledge of new technology and equipment.7.       Ability to perform job duties independently.8.       Represent Marco in a professional manner at all times.9.       Perform all work in a safe manner  including but not limited to loading/unloading vehicles, lifting equipment, climbing, etc. to protect yourself and your coworkers. Use good judgment and  give constant attention to the work being <a href="http://done.10" rel="noopener noreferrer nofollow ugc" target="_blank">done.</a><a href="http://done.10" rel="noopener noreferrer nofollow ugc" target="_blank">10</a>.    Maintain parts <a href="http://inventory.11" rel="noopener noreferrer nofollow ugc" target="_blank">inventory.</a><a href="http://inventory.11" rel="noopener noreferrer nofollow ugc" target="_blank">11</a>.    Accurately maintain documentation and comply with service administrative procedures in a timely basis to include  pick tickets, collecting client signatures and time <a href="http://entry.12" rel="noopener noreferrer nofollow ugc" target="_blank">entry.</a><a href="http://entry.12" rel="noopener noreferrer nofollow ugc" target="_blank">12</a>.    Attend required company and  departmental <a href="http://meetings.13" rel="noopener noreferrer nofollow ugc" target="_blank">meetings.</a><a href="http://meetings.13" rel="noopener noreferrer nofollow ugc" target="_blank">13</a>.   Lead a crew  of up to 2 people as needed to complete assigned <a href="http://projects.14" rel="noopener noreferrer nofollow ugc" target="_blank">projects.</a><a href="http://projects.14" rel="noopener noreferrer nofollow ugc" target="_blank">14</a>.    Perform other related duties as assigned.<h3>QUALIFICATIONS:</h3><ul><ul><li><b>EDUCATION AND EXPERIENCE</b></li><li>Associate’s degree and two years of relevant experience; or equivalent combination of education and experience.</li><li><b>LICENSES AND CERTIFICATIONS</b></li><li>Current CTS certificate or working towards obtaining within 6 months from hire or transfer.</li><li>Power Limited Technician (PLT) License (if state required).Valid Driver’s License, proof of personal insurance and an acceptable driving record.</li></ul></ul><h3>REQUIRED SKILLS:</h3><ul><ul><li>Proficiency with business collaboration tools such as MS Office applications and Visio.</li><li>Communication  – Must possess strong communication skills in working with technical and  non-technical people and the ability to develop and maintain collaborative  relations among all levels of an organization.</li><li>Commitment  – See that a project or task is completed from start to finish. Demonstrate  thoroughness and commitment.</li><li>Initiative  – Must possess the ability to be a self-starter and take initiative.  Work to identify and resolve problems in a  timely manner however if you can’t resolve it yourself, use resources to find  someone who can.</li><li>Flexibility  – Adapt to changes in the work environment.   Change approach or method to best fit the situation.</li><li>Team  Work – Contribute to a positive team spirit by working with others on a  combined task.  Make contributions to  the task and share the responsibility of the outcome.  Exhibit objectivity and openness to others’  views and welcome feedback.</li><li>Time  Management – Must possess the ability to prioritize several tasks and keep  them running simultaneously (multitasking).   Be able to recognize and respond to changing priorities in order to  meet deadlines.</li><li>Completion  of online courses including Crestron 101, Toolbox and Digital Media preferred.</li></ul></ul><b>Benefits:</b> We’re not just competitive when it comes to business tech – we’re also pretty proud of what we offer our employees. Our benefits include medical, dental, and vision insurance. We also have paid holidays and vacation, 401k with generous company match, flexible spending accounts, employee purchase program, employer-paid life insurance, voluntary-term life insurance, short and long-term disability, critical illness and accident benefits, and pet insurance. Yes, we care about your furry family too.*all benefits are dependent on employment status    Equal Opportunity Employer /AA Employer/Minorities/Women/Protected Veterans/Individuals with Disabilities <a href="https://postings.govdocs.com/#/E2PFy8lSN8YjxOp" rel="noopener noreferrer nofollow ugc" target="_blank">Applicant Labor Law Posters</a>

AV Technician II

Marco is a high-performing technology services company with a track record of creating rewarding careers. Whether you are early in your career ready for an exciting opportunity, or an experienced professional eager to elevate your skills with a Print &amp; IT services and consulting industry leader, then you have come to the right spot.More about us. We make business technology <i>Simple. Secure. Better.</i>  We do it all – from hosted/cloud services, copiers/printers, managed services, phone systems, document management, business IT services and audio/video systems.  We are an organization with strong partnerships between sales and service.  We have hundreds of sales professionals, engineers, and technicians ready to fix any and all customer problems. With over 50 years in the industry, Marco has a Gold Standard Culture with a focus on employee engagement, client satisfaction, vendor partnerships, and community partnership.   Join our growing team. You won’t regret it.<b>POSITION SUMMARY/OBJECTIVE:</b>The PhySec Technician II is responsible for providing quality services and solutions to our clients while maintaining  a high level of client satisfaction. You will routinely perform project based installations and service based repair calls at client locations. You are responsible for design, management,  administration and integration of products, services, applications and operating level systems code.<b>ESSENTIAL FUNCTIONS:</b>1.       Run new low voltage cable in new or existing client buildings.2.       Terminate, test and troubleshoot low voltage cabling.3.       Install and assemble racking equipment.4.       Install and maintain new and/or existing Video Surveillance equipment while working under the guidance of  higher level service personnel.5.       Troubleshoot basic Video Surveillance  systems and applications to identify and correct malfunctions and other operational problems. Escalate issues  beyond established skill set.6.       Maintain current technical knowledge  and continuously work to expand knowledge of new technology and equipment.7.       Ability to perform job duties  independently.8.       Represent Marco in a professional  manner at all times.9.       Perform all work in a safe manner  including but not limited to loading/unloading vehicles, lifting equipment, climbing, etc. to protect yourself and your coworkers. Use good judgment and  give constant attention to the work being done.10.    Maintain parts inventory.11.    Accurately maintain documentation and  comply with service administrative procedures in a timely basis to include  pick tickets, collecting client signatures and time entry.12.    Attend required company and  departmental meetings.13.   Lead a crew  of up to 2 people as needed to complete assigned projects. <h3>QUALIFICATIONS:</h3><ul><ul><li><b>EDUCATION AND EXPERIENCE</b></li><li>Associate’s degree and two years of relevant experience; or equivalent combination of education and experience.</li> <li><b>LICENSES AND CERTIFICATIONS</b></li><li>Current CTS certificate  or working towards obtaining within 6 months from hire or transfer.</li><li>Power Limited Technician (PLT) License (if state required).Valid Driver’s License, proof of personal insurance and an acceptable driving record.</li></ul></ul><h3>REQUIRED SKILLS:</h3><ul><ul><li>Proficiency  with business collaboration tools such as MS Office applications and Visio.</li><li>Communication  – Must possess strong communication skills in working with technical and  non-technical people and the ability to develop and maintain collaborative  relations among all levels of an organization.</li><li>Commitment  – See that a project or task is completed from start to finish. Demonstrate  thoroughness and commitment.</li><li>Initiative  – Must possess the ability to be a self-starter and take initiative.  Work to identify and resolve problems in a  timely manner however if you can’t resolve it yourself, use resources to find  someone who can.</li><li>Flexibility  – Adapt to changes in the work environment.   Change approach or method to best fit the situation.</li><li>Team  Work – Contribute to a positive team spirit by working with others on a  combined task.  Make contributions to  the task and share the responsibility of the outcome.  Exhibit objectivity and openness to others’  views and welcome feedback.</li><li>Time  Management – Must possess the ability to prioritize several tasks and keep  them running simultaneously (multitasking).   Be able to recognize and respond to changing priorities in order to  meet deadlines.</li><li>Completion  of online courses including Crestron 101, Toolbox and Digital Media preferred.</li></ul></ul><b>Benefits:</b> We’re not just competitive when it comes to business tech – we’re also pretty proud of what we offer our employees. Our benefits include medical, dental, and vision insurance. We also have paid holidays and vacation, 401k with generous company match, flexible spending accounts, employee purchase program, employer-paid life insurance, voluntary-term life insurance, short and long-term disability, critical illness and accident benefits, and pet insurance. Yes, we care about your furry family too.*all benefits are dependent on employment status    Equal Opportunity Employer /AA Employer/Minorities/Women/Protected Veterans/Individuals with Disabilities <a href="https://postings.govdocs.com/#/E2PFy8lSN8YjxOp" rel="noopener noreferrer nofollow ugc" target="_blank">Applicant Labor Law Posters</a>

Physical Security Technician II

Marco is a one-stop shop for all things business tech. Our employees are “movers and shakers” and our company is always striving to do what’s right. Does this sound like a culture you want to be a part of? We’re hiring a new team member to help take Marco’s technology further – working full-time, Monday - Friday, 8am-5pm. More about us. We do it all – from copy and print solutions to IT and managed services. We are an organization led by salespeople with 650+ engineers ready to fix any and all issues. We have offices in 12 states and service nationally. Join our growing team. You won’t regret it.The Senior Network Systems Engineer is responsible for providing quality services and solutions to our clients while maintaining a high level of client satisfaction. You will routinely perform project based installations and service based repair calls at client locations and will occasionally assist the Managed Services group. You are responsible for design, management, administration and integration of products, services, applications and operating level systems code. You will handle responsibilities from basic system installations to the overall architecture and design of custom solutions.  <h3>ESSENTIAL FUNCTIONS:</h3><ul><ul><li>Engineer the design, installation, support and maintenance of production networks and systems to completion.</li><li>Integrate and/or consolidate servers and services between different client business units and technologies.</li><li>Design, integrate and maintain network services including but not limited to switching, routing, firewalls, wireless networks and network security.</li><li>Lead and support the migration of on-premises applications and workloads to Azure, including lift-and-shift migrations and re-architecting applications for the cloud.</li><li>Integrate and maintain high-performance groups of Windows servers for resource-intensive network applications including advanced data center solutions, virtualization and storage. This could also include VMWare, Vcenter, V-Sphere, along with Azure back-up and migration.</li><li>Advanced server installations and troubleshooting.</li><li>Install, configure and troubleshoot Microsoft Intune on devices and services.</li><li>Develop and follow Marco best practices and operational procedures and create visual and written documentation.</li><li>Analyze system utilization, perform growth analysis and capacity planning and make technical/process recommendations for improving efficiency.</li><li>Provide on-call support advice and technical support to various users/clients regarding operational/applications issues.</li><li>Install new and/or upgraded software on server and client platforms.</li><li>Design archive and backup systems. Work closely with client’s technical staff to ensure that backup and archiving designs and procedures are implemented properly.</li><li>Troubleshoot networks, systems and applications to identify and correct malfunctions and other operational problems.</li><li>Provide mentoring for other Marco IT service staff.</li><li>Stay up to date with relevant state-of-the-art technology, equipment and/or systems.</li><li>Function collaboratively as part of a fast-paced, client orientated team including assisting Sales Representatives in performing presales, development of processes and procedures along with Statement of Work (SOW) refinements.</li><li>Maintain parts inventory.</li><li>Accurately maintain documentation and comply with service administrative procedures in a timely basis to include pick tickets, collecting client signatures and time entry.</li><li>Plan and manage projects independently.</li></ul></ul><h3>QUALIFICATIONS:</h3><ul><ul><li>Bachelor’s degree and six years of relevant experience; or equivalent combination of education and experience.</li><li>Current high level industry recognized certifications including one of the following: CCNP, CCIE, HPE ASE, AZ-700</li><li>Valid Driver’s License, proof of personal insurance and an acceptable driving record.</li></ul></ul><b>Benefits:</b> We’re not just competitive when it comes to business tech – we’re also pretty proud of what we offer our employees. Our benefits include medical, dental, and vision insurance. We also have paid holidays and vacation, 401k with generous company match, flexible spending accounts, employee purchase program, employer-paid life insurance, voluntary-term life insurance, short and long-term disability, critical illness and accident benefits, and pet insurance. Yes, we care about your furry family too.*all benefits are dependent on employment status    Equal Opportunity Employer /AA Employer/Minorities/Women/Protected Veterans/Individuals with Disabilities <a href="https://postings.govdocs.com/#/E2PFy8lSN8YjxOp" rel="noopener noreferrer nofollow ugc" target="_blank">Applicant Labor Law Posters</a>

Senior Network Systems Engineer

Apply to Cyber Security Jobs in Minnetonka in companies remotely and near you. New Cyber Security Jobs in Minnetonka added daily.

Job Position and Company	Location	Tags	Posted
Security Operations Manager at Marco Technologies LLC	Full Time CISM Manager Consulting
AV Support Specialist at Marco Technologies LLC	Remote Full Time Consulting
AV Technician II at Marco Technologies LLC	Full Time Consulting
Physical Security Technician II at Marco Technologies LLC	Full Time Consulting
Senior Network Systems Engineer at Marco Technologies LLC	Full Time Windows

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