Marco Technologies LLC

Marco is a high-performing technology services company with a track record of creating rewarding careers. Whether you are early in your career ready for an exciting opportunity, or an experienced professional eager to elevate your skills with a Print &amp; IT services and consulting industry leader, then you have come to the right spot.More about us. We make business technology <i>Simple. Secure. Better.</i>  We do it all – from hosted/cloud services, copiers/printers, managed services, phone systems, document management, business IT services and audio/video systems.  We are an organization with strong partnerships between sales and service.  We have hundreds of sales professionals, engineers, and technicians ready to fix any and all customer problems. With over 50 years in the industry, Marco has a Gold Standard Culture with a focus on employee engagement, client satisfaction, vendor partnerships, and community partnership.   Join our growing team. You won’t regret it.The Network Specialist is responsible for providing quality services and solutions to our clients while maintaining a high level of client satisfaction. You will perform hardware installations and service based repair calls both remotely and at client locations and will occasionally assist with client onboarding, hosted voice installs and proactive maintenance during client visits.<h3>ESSENTIAL FUNCTIONS:</h3><ul><ul><li>Install and maintain new and/or existing equipment.</li><li>Troubleshoot networks, systems, and applications to identify and correct malfunctions and other operational problems.  Escalate issues beyond established skill set.</li><li>Install and support basic network systems including workstations, servers and infrastructure devices.</li><li>Install and support archive and backup systems.</li><li>Accurately create and maintain documentation and comply with service administrative procedures, including pick tickets, ticket updates, time entries and timesheets.</li><li>Create and update network diagrams using Microsoft Visio and upload to SharePoint.</li><li>Provide technical support and support advice to end-users/clients regarding operational and hardware/application issues.</li><li>Stay up to date with relevant state-of-the-art technology, equipment, and/or systems.</li><li>Function collaboratively as part of a fast-paced, client orientated team.</li><li>Attend required company and departmental meetings.</li></ul></ul><h3>QUALIFICATIONS:</h3><ul><ul><li>Bachelor’s degree and two years of relevant experience; or equivalent combination of education and experience.</li><li>Current industry certifications, including Microsoft MCSA, Cisco CCENT / CMNA, EMC-SA, Citrix CCA, VMWare VCA, CompTIA N+ / A+ / Security+.</li><li>Valid Driver’s License, proof of personal insurance and an acceptable driving record.</li><li>Basic experience with and understanding of network applications and protocols.</li><li>Proficiency with business collaboration tools such as MS Office applications and Visio.</li></ul></ul><b>Benefits:</b> We’re not just competitive when it comes to business tech – we’re also pretty proud of what we offer our employees. Our benefits include medical, dental, and vision insurance. We also have paid holidays and vacation, 401k with generous company match, flexible spending accounts, employee purchase program, employer-paid life insurance, voluntary-term life insurance, short and long-term disability, critical illness and accident benefits, and pet insurance. Yes, we care about your furry family too.*all benefits are dependent on employment status    Equal Opportunity Employer /AA Employer/Minorities/Women/Protected Veterans/Individuals with Disabilities <a href="https://postings.govdocs.com/#/E2PFy8lSN8YjxOp" rel="noopener noreferrer nofollow ugc" target="_blank">Applicant Labor Law Posters</a>

Des Moines

Network Specialist

Marco is a high-performing technology services company with a track record of creating rewarding careers. Whether you are early in your career ready for an exciting opportunity, or an experienced professional eager to elevate your skills with a Print &amp; IT services and consulting industry leader, then you have come to the right spot.More about us. We make business technology <i>Simple. Secure. Better.</i>  We do it all – from hosted/cloud services, copiers/printers, managed services, phone systems, document management, business IT services and audio/video systems.  We are an organization with strong partnerships between sales and service.  We have hundreds of sales professionals, engineers, and technicians ready to fix any and all customer problems. With over 50 years in the industry, Marco has a Gold Standard Culture with a focus on employee engagement, client satisfaction, vendor partnerships, and community partnership.   Join our growing team. You won’t regret it.The Network Specialist III is responsible for providing quality services and solutions to our clients while maintaining a high level of client satisfaction. You will perform hardware installations and service based repair calls both remotely and at client locations and will occasionally assist with client onboarding, hosted voice installs and proactive maintenance during client visits.<h3>ESSENTIAL FUNCTIONS:</h3><ul><ul><li>Install and maintain new and/or existing equipment.</li><li>Troubleshoot networks, systems, and applications to identify and correct malfunctions and other operational problems.  Escalate issues beyond established skill set.</li><li>Install and support basic network systems including workstations, servers and infrastructure devices.</li><li>Install and support archive and backup systems.</li><li>Accurately create and maintain documentation and comply with service administrative procedures, including pick tickets, ticket updates, time entries and timesheets.</li><li>Create and update network diagrams using Microsoft Visio and upload to SharePoint.</li><li>Provide technical support and support advice to end-users/clients regarding operational and hardware/application issues.</li><li>Stay up to date with relevant state-of-the-art technology, equipment, and/or systems.</li><li>Function collaboratively as part of a fast-paced, client orientated team.</li><li>Attend required company and departmental meetings.</li></ul></ul><h3>QUALIFICATIONS:</h3><ul><ul><li>Bachelor’s degree and two years of relevant experience; or equivalent combination of education and experience.</li><li>Current industry certifications, including Microsoft MCSA, Cisco CCENT / CMNA, EMC-SA, Citrix CCA, VMWare VCA, CompTIA N+ / A+ / Security+.</li><li>Valid Driver’s License, proof of personal insurance and an acceptable driving record.</li><li>Basic experience with and understanding of network applications and protocols.</li><li>Proficiency with business collaboration tools such as MS Office applications and Visio.</li></ul></ul><b>Benefits:</b> We’re not just competitive when it comes to business tech – we’re also pretty proud of what we offer our employees. Our benefits include medical, dental, and vision insurance. We also have paid holidays and vacation, 401k with generous company match, flexible spending accounts, employee purchase program, employer-paid life insurance, voluntary-term life insurance, short and long-term disability, critical illness and accident benefits, and pet insurance. Yes, we care about your furry family too.*all benefits are dependent on employment status    Equal Opportunity Employer /AA Employer/Minorities/Women/Protected Veterans/Individuals with Disabilities <a href="https://postings.govdocs.com/#/E2PFy8lSN8YjxOp" rel="noopener noreferrer nofollow ugc" target="_blank">Applicant Labor Law Posters</a>

Network Specialist III

Marco is a one-stop shop for all things business tech. Our employees are “movers and shakers” and our company is always striving to do what’s right. Does this sound like a culture you want to be a part of? We’re hiring a new team member to help take Marco’s technology further – working full-time, Monday - Friday, 8am-5pm. More about us. We do it all – from copy and print solutions to IT and managed services. We are an organization led by salespeople with 650+ engineers ready to fix any and all issues. We have offices in 12 states and service nationally. Join our growing team. You won’t regret it.<b>POSITION SUMMARY/OBJECTIVE:</b>The AV Technician II is responsible for  providing quality services and solutions to our clients while maintaining a high level of client satisfaction. You  will routinely perform project based installations and service based repair  calls at client locations. You are responsible for design, management,  administration and integration of products, services, applications and  operating level systems code.<b>ESSENTIAL FUNCTIONS:</b>1.       Run new low voltage cable in new or  existing client buildings.2.       Terminate, test and troubleshoot low  voltage cabling.3.       Install and assemble racking equipment.4.       Install and maintain new and/or  existing AV or Video Surveillance equipment while working under the guidance  of higher level Pro AV service personnel.5.       Troubleshoot basic AV or Video  Surveillance systems and applications to identify and correct malfunctions and  other operational problems.  Escalate  issues beyond established skill set.6.       Maintain current technical knowledge  and continuously work to expand knowledge of new technology and equipment.7.       Ability to perform job duties  independently.8.       Represent Marco in a professional  manner at all times.9.       Perform all work in a safe manner  including but not limited to loading/unloading vehicles, lifting equipment,  climbing, etc. to protect yourself and your coworkers. Use good judgment and  give constant attention to the work being <a href="http://done.10" rel="noopener noreferrer nofollow ugc" target="_blank">done.</a><a href="http://done.10" rel="noopener noreferrer nofollow ugc" target="_blank">10</a>.    Maintain parts <a href="http://inventory.11" rel="noopener noreferrer nofollow ugc" target="_blank">inventory.</a><a href="http://inventory.11" rel="noopener noreferrer nofollow ugc" target="_blank">11</a>.    Accurately maintain documentation and  comply with service administrative procedures in a timely basis to include  pick tickets, collecting client signatures and time <a href="http://entry.12" rel="noopener noreferrer nofollow ugc" target="_blank">entry.</a><a href="http://entry.12" rel="noopener noreferrer nofollow ugc" target="_blank">12</a>.    Attend required company and  departmental <a href="http://meetings.13" rel="noopener noreferrer nofollow ugc" target="_blank">meetings.</a><a href="http://meetings.13" rel="noopener noreferrer nofollow ugc" target="_blank">13</a>.   Lead a crew  of up to 2 people as needed to complete assigned <a href="http://projects.Perform" rel="noopener noreferrer nofollow ugc" target="_blank">projects.</a><h3>QUALIFICATIONS:</h3><ul><ul><li><b>EDUCATION AND EXPERIENCE</b></li><li>Associate’s  degree and two years of relevant experience; or equivalent combination of  education and experience.</li><li><b>LICENSES AND CERTIFICATIONS</b></li><li>Current CTS  certificate or working towards obtaining within 6 months from hire or  transfer.</li><li>Power Limited Technician (PLT) License (if state    required).</li><li>Valid Driver’s License, proof of personal  insurance and an acceptable driving record.</li></ul></ul><h3>REQUIRED SKILLS:</h3><ul><ul><li>Proficiency  with business collaboration tools such as MS Office applications and Visio.</li><li>Communication  – Must possess strong communication skills in working with technical and  non-technical people and the ability to develop and maintain collaborative  relations among all levels of an organization.</li><li>Commitment  – See that a project or task is completed from start to finish. Demonstrate  thoroughness and commitment.</li><li>Initiative  – Must possess the ability to be a self-starter and take initiative.  Work to identify and resolve problems in a  timely manner however if you can’t resolve it yourself, use resources to find  someone who can.</li><li>Flexibility  – Adapt to changes in the work environment.   Change approach or method to best fit the situation.</li><li>Team  Work – Contribute to a positive team spirit by working with others on a  combined task.  Make contributions to  the task and share the responsibility of the outcome.  Exhibit objectivity and openness to others’  views and welcome feedback.</li><li>Time  Management – Must possess the ability to prioritize several tasks and keep  them running simultaneously (multitasking).  Be able to recognize and respond to changing priorities in order to  meet deadlines.</li><li>Completion  of online courses including Crestron 101, Toolbox and Digital Media preferred.</li></ul></ul><b>Benefits:</b> We’re not just competitive when it comes to business tech – we’re also pretty proud of what we offer our employees. Our benefits include medical, dental, and vision insurance. We also have paid holidays and vacation, 401k with generous company match, flexible spending accounts, employee purchase program, employer-paid life insurance, voluntary-term life insurance, short and long-term disability, critical illness and accident benefits, and pet insurance. Yes, we care about your furry family too.*all benefits are dependent on employment status    Equal Opportunity Employer /AA Employer/Minorities/Women/Protected Veterans/Individuals with Disabilities <a href="https://653988.extforms.netsuite.com/app/site/hosting/scriptlet.nl?script=70&amp;deploy=1&amp;compid=653988&amp;h=6d5262aa43dfefb771d6&amp;customerId=16724572&amp;token=15433092" rel="noopener noreferrer nofollow ugc" target="_blank">Applicant Labor Law Posters</a>

AV Technician II

Marco is a one-stop shop for all things business tech. Our employees are “movers and shakers” and our company is always striving to do what’s right. Does this sound like a culture you want to be a part of? We’re hiring a new team member to help take Marco’s technology further – working full-time, Monday - Friday, 8am-5pm. More about us. We do it all – from copy and print solutions to IT and managed services. We are an organization led by salespeople with 650+ engineers ready to fix any and all issues. We have offices in 12 states and service nationally. Join our growing team. You won’t regret it.The PhySec Remote Support Technician is responsible for providing quality services and solutions to our clients while maintaining a high level of client satisfaction. You will provide remote technical support, troubleshooting and administration to Marco clients related to Audio/Visual, Video Surveillance and Card Access issues.<h3>Responsibilities:</h3><ul><ul><li>Provide technical support, create customer tickets, remote help desk services, and consultative recommendations to billable and non-billable Marco clients related to Audio/Visual, Video Surveillance and Card Access issues</li><li>Troubleshoot Audio/Visual, Video Surveillance and Card Access issues to identify and correct malfunctions and other operational problems.  Escalate issues beyond established skill set</li><li> Identify reoccurring issues in client’s environment and proactively provide recommendations to improve efficiency, performance and reliability of client’s Audio/Visual, Video Surveillance and Card Access equipment</li><li> Accurately maintain documentation and comply with service administrative procedures in a timely basis to include pick tickets, collecting client signatures and time entry</li><li>Install and maintain new and/or existing AV, Video Surveillance or Card Access equipment while working under the guidance of higher-level service personnel</li><li>Perform all work in a safe manner including but not limited to loading/unloading vehicles, lifting equipment, climbing, etc. to protect yourself and your coworkers.  Use good judgment and give constant attention to the work being</li><li>Stay up to date with relevant state-of-the-art technology, equipment, and/or systems</li><li>Perform remote support to customers and technicians </li><li>Function collaboratively as part of a fast-paced, client orientated team</li><li>Maintain support desk expectations</li><li> Maintain AV/PhySec ConnectWise service board</li><li> Assist AV/PhySec Technicians with RMA equipment when needed</li><li>Schedule service technicians</li><li>Assist with RFP Submittals in a timely manner</li><li> Attend required company and department meetings</li><li> Represent Marco in a professional manner at all times </li><li>Perform on call rotation after Marco’s business hours</li></ul></ul><h3>Requirements</h3><ul><ul><li>High school diploma</li><li>2 years of experience and knowledge of audio/visual, video surveillance, card access, and physical security </li><li>Proficiency with business collaboration tools such as MS Office applications</li><li>Windows based server provisioning experience</li><li>Must be able to lift up to 30 pounds and occasionally move up to 50 pounds of heavy equipment</li><li>Department of labor industry registered (preferred: may vary by state and can be obtained during employment)</li></ul></ul><b>Benefits:</b> We’re not just competitive when it comes to business tech – we’re also pretty proud of what we offer our employees. Our benefits include medical, dental, and vision insurance. We also have paid holidays and vacation, 401k with generous company match, flexible spending accounts, employee purchase program, employer-paid life insurance, voluntary-term life insurance, short and long-term disability, critical illness and accident benefits, and pet insurance. Yes, we care about your furry family too.*all benefits are dependent on employment status    To apply (and to learn more about what makes us great), visit: <a href="http://www.marconet.com/careers" rel="noopener noreferrer nofollow ugc" target="_blank">www.marconet.com/careers</a> EEO/AA

Physical Security Remote Service Technician

Marco is a one-stop shop for all things business tech. Our employees are “movers and shakers” and our company is always striving to do what’s right. Does this sound like a culture you want to be a part of? We’re hiring a new team member to help take Marco’s technology further – working full-time, Monday - Friday, 8am-5pm. More about us. We do it all – from copy and print solutions to IT and managed services. We are an organization led by salespeople with 650+ engineers ready to fix any and all issues. We have offices in 12 states and service nationally. Join our growing team. You won’t regret it.The Network Specialist is responsible  for providing quality services and solutions to our clients while maintaining  a high level of client satisfaction. You will perform client onboarding,  hosted voice installs, basic service based repair calls, and proactive  maintenance both remotely and at client locations.1.       Install and maintain new and/or  existing workstations based on client needs2.       Troubleshoot systems and applications  to identify and correct malfunctions and other operational problems. Escalate  issues beyond established skill set3.       Accurately create and maintain  documentation and comply with service administrative procedures, including  pick tickets, ticket updates, time entries and timesheets4.       Conduct scheduled onsite visits on a  monthly or quarterly basis, run reports from RMM tool and perform checklist of  tasks to include updating documentation on SharePoint5.       Perform new client onboarding, scan  network for devices, inspect network equipment, document and label servers and  infrastructure equipment, take pictures and upload to SharePoint6.       Create and update network diagrams  using Microsoft Visio and upload to SharePoint7.       Monitor archive and backup systems8.       Provide technical support to end-users  regarding hardware/application issues9.       Stay up to date with relevant  state-of-the-art technology, equipment, and/or systems  10.    Function collaboratively as part of a  fast-paced, client orientated team 11.    Maintain parts and cable inventory12.    Attend required company and  departmental meetings13.    Perform other related duties as  assignedPlease note the job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.Education:Associate’s  Degree and 2+ years of experience or equivalent experience<b>Benefits:</b> We’re not just competitive when it comes to business tech – we’re also pretty proud of what we offer our employees. Our benefits include medical, dental, and vision insurance. We also have paid holidays and vacation, 401k with generous company match, flexible spending accounts, employee purchase program, employer-paid life insurance, voluntary-term life insurance, short and long-term disability, critical illness and accident benefits, and pet insurance. Yes, we care about your furry family too.*all benefits are dependent on employment status    To apply (and to learn more about what makes us great), visit: <a href="http://www.marconet.com/careers" rel="noopener noreferrer nofollow ugc" target="_blank">www.marconet.com/careers</a> EEO/AA

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Job Position and Company	Location	Tags	Posted
Network Specialist at Marco Technologies LLC	Remote Full Time Comptia Consulting
Network Specialist III at Marco Technologies LLC	Remote Full Time Comptia Consulting
AV Technician II at Marco Technologies LLC	Full Time
Physical Security Remote Service Technician at Marco Technologies LLC	Remote Full Time Windows
Network Specialist at Marco Technologies LLC	Remote Full Time

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