Rackspace

Job Description Summary:We are on the lookout for a proficient Azure Cloud Engineer to provide top-tier Cloud Engineering services to Rackspace’s diverse portfolio of Enterprise and clients. The successful candidate will possess robust technical acumen, hands-on expertise, and the consultative prowess necessary to comprehend, sculpt, and fulfil our customers’ unique requirements. <h3>Responsibilities:</h3><ul><ul><li>Customer Engagement: Serve as a technical point of contact for clients, ensuring clear communication and a positive relationship during issue resolution and service delivery.</li><li>Platform Management: Manage scalable infrastructure using Azure IaaS, PaaS and SaaS services. Experience in K8s, managed Azure Kubernetes Service (AKS), Azure networking, with IaC (Terraform) is must. The candidate must be able to estimate costs, identify cost control mechanisms for cloud resources, implement security and compliance measures, and support audits.</li><li>DevOps Experience - Experience in Azure DevOps pipelines, infra provisioning via terraform using Azure DevOps, App secret expiry etc.</li><li>Incident Handling: Lead and participate in incident response, ensuring timely issue resolution, root cause analysis, and post-mortem reports.</li><li> ITSM Best Practices: Apply ITSM frameworks for incident management, change management, and problem management to maintain operational excellence along with reporting.</li><li>Monitoring &amp; Automation: Develop and maintain automated tools and scripts for infrastructure monitoring, alerting, and incident response using Azure Monitor, Azure Log Analytics, Application Insights, and other monitoring tools like Prometheus or Grafana.</li><li>Team Mentoring: Provide technical mentorship to junior engineers and operational teams, fostering a culture of continuous learning and improvement.</li><li>Windows VM operational support – Basic knowledge in windows VM management, including patching and backup activities.</li><li>Operational Excellence: Manage the reliability and performance of mission-critical systems, ensuring high availability and optimal performance across services.</li><li>Continuous Improvement: Identify and implement process improvements to enhance system reliability, incident response times, and operational efficiencies.</li><li>Documentation: Maintain comprehensive documentation for system architecture, configurations, and troubleshooting guides.</li></ul></ul><h3>Skills &amp; Experience:</h3><ul><ul><li>Experience: A minimum of 3-5 years of pertinent, hands-on experience with Azure cloud technologies as mentioned below.</li><li>Technical Skills:</li><li>Strong expertise in Azure Kubernetes Service (AKS) and other Azure services including PaaS, SaaS, and IaaS (e.g., Azure App Service, Azure SQL Database, Azure Storage, Azure Functions, and Azure Active Directory).</li><li>Proficient with Terraform for infrastructure as code (IaC).</li><li>Experience with Azure monitoring tools like Azure Monitor, Azure Log Analytics, and Application Insights.</li><li>Solid understanding of cloud infrastructure, container orchestration, and microservices architectures.</li><li>Experience in managing incidents and applying ITSM principles.</li><li>Experience of what to monitor and continuously refine.</li><li>Ability to define responses to incidents, deep troubleshooting experience.</li><li>Hands-on experience with monitoring tools like Prometheus, Grafana, or similar. Experienced in setting up monitoring and observability implementations along with implementing parameters required for SRE team(s) </li><li>Scripting and automation skills in Python, Bash, or PowerShell.</li><li>Basic knowledge in supporting Azure Windows and Linux VM’s. Knowledge of system patching and backup and basic troubleshooting.</li><li>Customer Facing Experience: Strong communication skills with a proven ability to engage with customers, understand their requirements, and manage expectations.</li><li> Problem-Solving: Ability to stay calm under pressure and apply critical thinking to quickly resolve incidents and technical troubleshooting.</li><li>Team Mentorship: Prior experience in coaching and mentoring junior engineers and promoting a collaborative working environment.</li><li>Flexibility: Ability to adapt to changing priorities, manage multiple tasks, and work in a fast-paced, dynamic environment.</li></ul></ul><h3>Additional Skills:</h3><ul><ul><li>Excellent verbal and written communication skills.</li><li>Strong interpersonal skills with the ability to work effectively across teams and stakeholders and build relations with diversified peer/customer groups.</li><li>Ability to handle high-pressure situations with calmness and composure. You should be comfortable asking questions in a customer centric and cross-cultural environment.</li><li>Strong organizational skills and attention to detail.</li><li>An Individual with both technical and operational readiness experience to wear different hats on different time of situations.</li></ul></ul><h3>Education:</h3><ul><ul><li>Graduate, degree in a technology-related field.</li></ul></ul>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Azure Engineer L1 - Immediate Joiner (Bangalore/Delhi/Pune)

JOB TITLE: PS Delivery Engineer IV – Private CloudFUNCTION: Professional Services                   REPORTS INTO: Senior Manager PS   JOB FAMILY: Professional Services Private Cloud Delivery                    <h3>JOB DESCRIPTION :</h3><ul><ul><li>We are seeking a Professional Services Delivery Engineer IV to deliver Private Cloud Engineering consulting services into Rackspace’s Enterprise and SME clients.</li><li>The ideal candidate will have strong, hands on technical skills, with the experience and consulting skills to understand, shape and deliver against our customers’ requirements.</li></ul></ul><h3>JOB REQUIREMENTS:</h3><ul><ul><li>You’ll be a strong technical expert, with experience working complex projects from inception to delivery. You’ll have experience working in an engineering role, working to deliver automated, secure and robust private cloud infrastructure solutions. </li><li>You’re happy to get involved in all levels of technical discussions, from architecture to hands on coding. A good grounding in infrastructure technology is highly advantageous, as is a programming background. </li><li>You will be part of a team designing, automating, and deploying services on behalf of our VMWare Cloud customers. We have deep experience applying DevOps techniques in virtually every industry. Every week is different and the problems you will be challenged to solve are constantly evolving. </li></ul></ul><h3>Role Responsibilities:</h3><ul><ul><li>Working with our customer engineering teams on a wide variety of VMware projects (migration, automation, containerization, transformation) </li><li>Writing infrastructure as code (vRealize Automation) </li><li>VMware environment troubleshooting and setup </li><li>Meeting customer SLAs and managing communication in case of issues </li><li>Configuring and maintaining storage and backup, monitoring, and alerting systems for multiple clients Interacting with teams and customers in different time zones for ensuring 24×7 support, Linux/Windows administration, automated deployments, scripting (Bash/PowerShell/Python) </li><li>Participating in work sessions with clients and internal teams in order to transform their applications. </li><li>Completing technical documentation </li><li>Delivering quality work in agile delivery model in a team environment </li></ul></ul><h3>Skills &amp; Experience</h3><ul><ul><li>Strong Managed Private Cloud knowledge including:</li><li>Cloud native approaches (serverless, cloud integration, modern application architecture, security, SRE)</li><li>Strong Networking background</li><li>PaaS, IaaS, best use cases, limitations etc.</li><li>Key Managed Cloud IaaS components – Compute, Networking, AVS, DNS, Storage, Traffic Management, API Gateways, observability.</li><li>Experience with DevOps Methodologies and CI/CD tool-chains. </li><li>8+ years experience in a development or infrastructure operations team for critical IT infrastructure - including: </li><li>High-availability, high-performance technologies inc Rackspace Products (SDDC, RPC-V)</li><li>VMWARE Technologies</li><li>Microsoft Windows or Linux System administration experience (MCSE preferable)</li><li>Storage and backup knowledge</li><li>Databases and caching layers</li></ul></ul>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

India

Gurugram

Vmware Engineer - IV (Professional Services Delivery Engineer - IV)

Job: Identity and Access Management (IAM) EngineerShift: Permanent Evening Shift ( 6:30 pm to 3:30 am IST)- 5 days workingLocation: IndiaDepartment: Global Enterprise SecurityReports To: IAM Manager  Job summary:Looking for a skilled and proactive Identity and Access Management (IAM) Engineer with a strong experience of Microsoft Active Directory, Entra ID and scripting. You will be responsible for supporting and managing multi domain directory services (authentication and authorization), federation of applications and services, conditional access policies to enforce security policies including Multi-factor authentication and lifecycle management. We are looking for someone that will help modernise the existing whilst helping to maintain high levels of security, compliance standards and best practices.   Required skills and experience:Bachelor’s degree in computer science; information technology or a related field.Minimum of 5 years of experience in identity and access management or a related field.Specialist Knowledge:Entra ID (Azure Active Directory) and AD Connect.Active Directory (AD).<h3>Key Responsibilities</h3><ul><ul><li>Operational windows support experience required, managing physical and virtual infrastructure.</li><li>Managing Active directory and DNS applications and underlying infrastructure.  </li><li>Supporting and upgrading Microsoft Azure AD connect.</li><li>Managing Entra ID, users, groups, attributes, designing, implementing and regular review of conditional access policies, high risk users, PIM and more.</li><li>Experience of managing ADFS.</li><li>Using Entra ID to federate internal and third party applications and services, using SAML, OAuth, OIDC for SSO.</li><li>Ability to confidently write and modify PowerShell scripts with Graph API to automate identity related tasks. </li><li>Work with vulnerability management and compliance teams to mitigate risks and ensure identity systems meet regulatory and audit requirements.</li><li>Work with IT and security teams to define and enforce security policies and user access controls.</li><li>Experience of configuring log shipping to external sources and tuning alerting to tools such as Splunk.</li><li>Able to troubleshoot an IAM problem through to resolution within specified timeframes.</li><li>Comfortable working individually and within a team and extended teams at Rackspace.</li><li>Experience of ServiceNow is advantageous. </li><li>Experience of user lifecycle processes and tools such as SailPoint for onboarding, offboarding, role changes and access reviews.</li><li>Stay up to date with the latest IAM technologies, trends and security vulnerabilities.</li></ul></ul>"Remote postings are limited to candidates residing within the country specified in the posting location"About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Identity and Access Management (IAM) Engineer

The Information Security Engineer configures, improves, modifies, and evaluates security tools and services in our hosting-based environment. They specialize in conducting technology and system assessments, while providing technical consultation, to our customers, that offers unparalleled world-class service. As technology evolves, so does the safety needed, supporting Rackspace Cloud products, being adaptable, plus being relevant in the cybersecurity news is a very important part of the role. Information Security Engineers partner with additional teams and third-party vendors to resolve security vulnerabilities and respond to all security weak points. To be a successful Information Security Engineer with Rackspace you will leverage systems like web application (Web Application Firewall), network security (Intrusion Detection/Prevention Systems), database encryption and key management, Anti-Virus, File Integrity Monitoring (FIM), and network authentication (two-factor), to build a fanatical customer outcome. The Information Security Engineer will create and maintain customer loyalty by providing Fanatical Support above and beyond customer expectations.<h3>PERSON SPECIFICATION:</h3><ul><ul><li>Level-appropriate knowledge of and/or professional experience with:</li><li> The Information Security Engineer has an intermediate knowledge of:</li><li> Security concepts, principals and technologies</li><li> Configuration, investigation, and analysis of Web Application Firewall (WAF) blocked events (Imperva On-Pre &amp; Cloud (Incapsula) WAF)</li><li> Knowledge of common web security vulnerabilities and recommended remediation</li><li> Configuration and support of Log Management tools (Alert Logic)</li><li> Configuration of Firewalls appliances (Cisco ASA/ASA-X/Firepower, Palo Alto)</li><li> Configuration of Load Balancers appliances (F5 LTM, Citrix Netscaler)</li><li> Knowledge of IPSEC and SSL VPN technologies</li><li> Troubleshoot network connectivity using industry-standard packet capture tools (Wireshark)</li><li> Services and protocols commonly used in hosting environments: web servers, database servers, mail servers, name servers</li><li> Networking concepts and devices (All OSI Layers)</li><li> Cisco switch configuration, troubleshooting</li><li> Windows and Linux operating system administration</li><li> Understanding of public cloud security architectures, best practices, and services</li><li> Provide guidance on different deployment strategies</li><li> Maintain up-to-date vendor-related roadmaps and scheduled releases</li><li> Execute device firmware upgrades across various platforms based on security requirements / feature updates</li></ul></ul>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Information Security Engineer II - IN (R-21614) - (3rd Shift)

Job Summary: As the Manager of our datacenter operations team you’ll contribute in the strategic planning of the design, operation, and maintenance of equipment within our Data Center. You’ll support mission-critical servers and must maintain better than <a href="http://99.0.3.231/" rel="noopener noreferrer nofollow ugc" target="_blank">99.999</a>% uptime. You’ll also be responsible for vendor selection and various contract negotiations. Location/Hours:  ·        Our state-of-the-art datacenter located in Kansas City, Mo.·        This will be a 1st shift position however due to the 24x7 operations of the facility you must be able to work a flexible schedule that may include nights, weekends, and/or holidays.<h3>Key Responsibilities: </h3><ul><ul><li>Manage a team of datacenter operation engineers and maintain a better than 99.999% uptime through impeccable housekeeping and robust operational discipline.</li><li>Report on operational performance to the leadership team.</li><li>Recommend changes in procedures or equipment that would increase productivity, reduce cost, and better serve Data Center requirements and customers.</li><li>Train employees on policies and procedures and engage them in change. </li><li>Recommend employees for hiring, firing, promotions and demotions. </li><li>Provide input on pay reviews. </li><li>Prepare and perform performance appraisals.</li><li>Monitor and prioritize an internal ticketing system.</li><li>Provide operating system storage troubleshooting, along with storage upgrades, hardware troubleshooting and Raid configuration changes.</li><li>Provide hardware support and upgrades for servers running Microsoft Windows Server, Red Hat Enterprise Server, Ubuntu Linux or VMWare ESX Server.</li><li>Conduct operating systems administration including setting up OS network IP’s, fresh OS installs (using PXE), Firmware updates and basic OS troubleshooting.</li><li>Install or remove fiber or copper cabling.  </li><li>Install network device hardware including switches, firewalls, load-balancers and security appliances.</li><li>Install hardware on storage devices including DAS and NAS arrays.</li><li>Complete customer maintenance requests that include hardware modification, operating system installation, mounting of the devices within cabinets and completion of all cabling needs to be required.</li><li>Ensure adherence to global processes and quality control standards for all work performed by the team.</li><li>Coordinate with vendors and contractor to ensure Data Center needs are met in a timely and cost effective manner.</li></ul></ul><h3>Qualifications: </h3><ul><ul><li>Bachelor's degree in computer science, computer engineering or a related field. Additional experience may substitute for the degree. </li><li>7+ years of experience as a data center operations technician. </li><li>No previous people management experience is required, however experience indirectly leading teams or guiding less experienced resources highly preferred.</li><li>Demonstrated succesful experience meeting data center production/operation schedules.</li>Disover your inner Racker: <a href="https://rackspace.jobs/culture/" rel="noopener noreferrer nofollow ugc" target="_blank">Racker Life</a>Information on <a href="https://rackspace.jobs/benefits/" rel="noopener noreferrer nofollow ugc" target="_blank">benefits</a> offered is here. </ul></ul>About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future. More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know. #LI-MF1 #LI-Kansas CityWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

United States

Kansas City

Data Center Operations Manager - Kansas City

Apply to Windows Cyber Security Jobs in companies remotely and near you. New Windows Cyber Security Jobs added daily.

Job Position and Company	Location	Tags	Posted
Azure Engineer L1 - Immediate Joiner (Bangalore/Delhi/Pune) at Rackspace	Remote Full Time Incident Response Windows
Vmware Engineer - IV (Professional Services Delivery Engineer - IV) at Rackspace	Full Time Manager Consulting Windows
Identity and Access Management (IAM) Engineer at Rackspace	Remote Full Time Audit Manager Windows
Information Security Engineer II - IN (R-21614) - (3rd Shift) at Rackspace	Full Time Windows
Data Center Operations Manager - Kansas City at Rackspace	Full Time Manager Contract Windows

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