Acronis

Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for a Lead/Senior Frontend Developer who is ready to join us in creating a #CyberFit future and protecting the digital world!
The role will work within a growing research and development team to improve existing and build brand new Acronis products. As the Lead/Senior Frontend Developer, you will lead the development of innovative technologies such as proactive data protection from cyber threats, vulnerability, patch management, and monitoring systems. The role will conduct a lot of research and solve a wide variety of problems that have never been solved before. 
Every member of our “A-Team” has an instrumental role and impact on the success of Acronis’ innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.
WHAT YOU'LL DO
<ul>
<li>You will play an important role in the development of innovative data protection and security solutions, focusing on the UI part of the product</li>
<li>You will create clean, simple, and easy-to-use interfaces that users love</li>
<li>You will also conduct a lot of research and solve a wide variety of problems. Ideally, you are detail-oriented, self-motivated, and enjoy dealing with challenging problems</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)
<ul>
<li>5+ years of work experience in the field of front-end development</li>
<li>Strong JavaScript programming and relevant instrumentation skills</li>
<li>Intimate knowledge of Vue</li>
<li>Knowledge of TypeScript, ECMAScript Standards, Babel, Webpack, HTML5/CSS3, Scss/Sass/Less    </li>
<li>Good knowledge of Functional Programming, Object-Oriented Programming, and design patterns (Factory, Strategy, MVC, MVVM, Singleton and etc.) </li>
<li>Ability to take responsibility for feature development/project    </li>
<li>Experience in one or more of the following areas will be a plus: Angular, Jest, BEM Methodology, ElectronJS, Node.js  </li>
<li>Willingness to learn and grow professionally in a team environment</li>
<li>Fluent in English</li>
</ul>
WHO WE ARE:

Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution. This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.
Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in over 45 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities in which we live. Mutual trust, respect, personal achievement, individual leadership, and a belief that we can contribute to the world everyday are the cornerstones of the Acronis Team.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.

WE OFFER
Competitive Benefits 
Employee recognition program – CyberDragon Award
Employee referral bonus program
Hybrid and flexible working mode
25 days paid annual leave
Supplementary health insurance for employees and family members, including dental treatment
Childbirth bonus
Monthly sports card for employees and family members
Monthly public transport card
Office Benefits  
Convenient and modern office location in the Building of the year including office massage and game rooms
Free parking for cars, bikes and bicycles
Free lunch vouchers
Parties, team-buildings and birthday compliments
Professional Development 
Global mentorship program
In-house training and professional development activities
Certification courses
Participation in conferences and seminars
#LI-WC1

Sofia

Lead/Senior Frontend Developer (Vue)

Rackspace

The Manager, Accounting Research &amp; Policy, will be responsible for managing the Accounting Department's review of revenue and non-revenue  transactions (including leases, financing arrangements, significant vendor arrangements and acquisitions) to identify potential accounting issues as well as developing and maintaining the Company's global accounting policies to ensure compliance with US GAAP and SEC financial reporting requirements. The Manager will also be responsible for assisting in revenue recognition  conclusions of new service offerings as well as remaining current on new accounting requirements and their potential impact on Rackspace.<h3>Responsibilities </h3><ul><ul><li>Support the accounting department's review of contracts to identify potential accounting issues.</li><li>Research, document and recommend the proper application of US GAAP and SEC requirements to complex transactions. </li><li>Provide technical and consulting support to business partners on the treatment of accounting issues.</li><li>Responsible for the development, implementation and maintenance of the Company's accounting policies.</li><li>Remain current with US GAAP and SEC requirements to ensure compliance with latest financial accounting and reporting standards.</li><li>Provide communication and education to the CFO organization on the expected impact of new standards.</li><li>Lead/participate in implementation projects for emerging accounting requirements.</li><li>Support due diligence activities and accounting valuations for mergers and acquisitions.</li><li>Interact with external audit team with respect to technical matters.</li><li>Assist on special projects (i.e., carve-out financials, financings, restructurings, etc) and SEC filings as needed.</li></ul></ul><h3>Requirements</h3><ul><ul><li>Bachelor's degree in Accounting, Finance or related discipline required </li><li>8 years professional accounting experience with 2-4 years in area being managed</li><li>Minimum 2 years leadership experience </li></ul></ul><h3>Nice to haves</h3><ul><ul><li>Master's degree</li><li>CPA or equivalent preferred</li><li>ERP experience</li><li>Experience in Public Accounting, Big 4 and Corporate Accounting highly desired</li></ul></ul>$96,800 - $165,550 a yearThe following information is required by pay transparency legislation in the following states: CA, CO, HI, NY, and WA. This information applies only to individuals working in these states. • The anticipated starting pay range of Colorado applicants for this role is $96,800 - $142,010 • The anticipated starting pay range for the states of Hawaii and New York (not including NYC) is: $123,600 - $181,280• The anticipated starting pay range of California, Washington state and New York City applicants for this role is $112,900 - $165,550Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on benefits offered is here. #LI-AW2About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

United States

Manager, Accounting Research & Policy (Remote in the U.S.)

As a ServiceNow Developer at Rackspace Technology in Saudi Arabia, you will play a pivotal role in designing, developing, and maintaining applications and workflows within the ServiceNow platform. This position is crucial for optimizing business processes, improving efficiency, and enhancing the overall user experience within organizations.<h3>Role Responsibilities</h3><ul><ul><li>Develop, configure, and customize ServiceNow applications, modules, and components to meet specific business requirements aligned with Rackspace's cloud solutions.</li><li>Design and implement workflows, automation, and business processes using the ServiceNow Workflow Editor, Flow Designer, and Integration Hub, ensuring seamless integration with customer's cloud infrastructure.</li><li>Integrate ServiceNow with other systems and applications, ensuring seamless data flow and consistency, especially in the context of diverse cloud environments.</li><li>Write and maintain server-side and client-side scripts (JavaScript) to enhance and customize ServiceNow functionality in alignment with the technological ecosystem.</li><li>Create user-friendly and intuitive user interfaces (UI) within the ServiceNow platform, tailored to the unique needs of Rackspace's clients for a positive end-user experience.</li><li>Develop and maintain custom reports and dashboards that provide insights and monitor key performance indicators relevant to Rackspace's cloud services.</li><li>Identify and resolve issues, bugs, and performance problems within the ServiceNow platform, contributing to the reliability and efficiency cloud solutions.</li><li>Create and maintain documentation for ServiceNow configurations, processes, and workflows, adhering to Rackspace's documentation standards.</li><li>Stay updated with ServiceNow releases and apply platform upgrades and enhancements</li><li>Adhere to ServiceNow best practices, governance, and security standards</li><li>Provide training and support to end-users and administrators, ensuring effective use of the ServiceNow platform</li></ul></ul><h3>Role Requirements</h3><ul><ul><li>Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).</li><li>ServiceNow Certified System Administrator (CSA) and ServiceNow Certified Application Developer (CAD) certifications are often preferred.</li><li>Configuration Management Experience (CMDB data model and relationships).</li><li>ServiceNow integration experience (REST APIs, SOAP, Remote tables, Integration Hub).</li><li>Strong knowledge of the ServiceNow platform, its architecture, and modules.</li><li>Proficiency in JavaScript, HTML, CSS, and other web technologies.</li><li>Experience with ITSM, ITIL, and knowledge of IT service management processes.</li><li>Ability to work independently, as well as collaboratively in a team environment.</li><li>Strong problem-solving and communication skills.</li><li>Experience with service mapping, business rules, and service catalogue development is a plus.</li></ul></ul>#LI-JH1About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Saudi Arabia

Riyadh

ServiceNow Developer

The Senior Business Manager drives health of the sales business through day-to-day management of operational activities; performance monitoring, pipeline reviews, process, incentives, analytics and insights. The position is a key contributor to strategic planning and execution for the Sales Leadership team, enabling their teams to exceed targets set for bookings, productivity and pipeline coverage.Work Location: Mexico Remote- Fluent, Bi-lingual (Spanish and English): Please submit a resume in English to be considered for the role. interviews will be held in English. - Role can work remotely in the states of Ciudad de Mexico, Jalisco, Nuevo Leon, Aguascalientes, Queretaro, Estado de Mexico and Puebla.- This opportunity is a permanent remote job, but you need to be based in Mexico at one of the above locations.<h3>Key Responsibilities</h3><ul><ul><li>Serve as the “single point of contact” (POC) for the respective Sales teams.</li><li>Problem resolution: e.g. Proactive identification of issues. Mitigate challenges utilizing cross functional relationships.</li><li>Pattern recognition: e.g. Analyze trends related to organizational performance in order to direct training and enablement resources and identify organizational needs. Make recommendations back to the sales leaders based on trends.</li><li>Develops segment quota allocation, territory design, and budgetary spend.</li><li>Executes against a consistent operating cadence and methodology including: Capacity planning and quota allocation, territory management and account distribution, sales stage process &amp; forecasting, pipeline management, and compensation planning</li><li>Contributes to strategic planning and execution for the Sales Leadership team.</li><li>Communicate and educate sellers on priorities, company policies (e.g. ROE), and processes (i.e. Attend staff meetings to message changes and bridge the gap between business and operations)</li><li>Monitor monthly/quarterly forecast and respective activities associated to current and future pipeline.</li><li>Manage and provide visibility around leading indicators of future pipeline development and revenue generation (i.e. activity based measures).</li><li>Analyze sales performance metrics for assigned teams. Recommend remediation plan at the team and individual contributor level to increase productivity of the team.</li><li>Responsible for change management on key initiatives at the manager and individual contributor levels.</li></ul></ul><h3>Knowledge</h3><ul><ul><li>Advanced knowledge of company business operations. </li><li>Ability to turn abstract ideas into concrete objectives. </li><li>Develops innovation concepts and creative ideas. </li><li>Strong finance, mathematical and analytical ability required. </li><li>Solid communication skills. </li><li>Ability to speak confidently in front large groups. </li><li>Speak with executives and ICs alike. </li><li>Exceptional Excel and PowerPoint skills. </li><li>Able to detect patterns in data. Self-starter and problem solver.</li></ul></ul><h3>Requirements</h3><ul><ul><li>A Bachelor’s degree in Business, or a related field. High school diploma or equivalent required.</li><li>Fluent, Bi-lingual (Spanish and English)</li><li>8-11 years of increasingly responsible and complex work experience in business management, operations, and/or strategy required. </li><li>Sales experience preferred. </li><li>A professional background including experience planning and managing strategic and operational projects is also desired</li></ul></ul>Work Location: Mexico Remote- Fluent, Bi-lingual (Spanish and English): Please submit a resume in English to be considered for the role. interviews will be held in English. - Role can work remotely in the states of Ciudad de Mexico, Jalisco, Nuevo Leon, Aguascalientes, Queretaro, Estado de Mexico and Puebla.- This opportunity is a permanent remote job, but you need to be based in Mexico at one of the above locations.#LI-AW2#LI-RemoteAbout Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Mexico City

Senior Sales Operations Business Manager (Remote in Mexico)

Job Summary: Instructs regularly scheduled courses for company employees in a classroom environment on a variety of topics including but not limited to new employee orientation, job skills training, leadership training, and performance appraisals. Assists manager in development of internal training courses for employees. Coordinates specialized business and promotional training programs with company personnel to facilitate employee productivity improvement and promotion. Maintains records of training activities and employee development. Monitors effectiveness of programs in improvement of performance appraisal ratings and promotability. May provide career counseling, especially for non-exempt and lower level professional staff. Provides work assistance to lower level training specialist. Work Location: Remote<h3>Key Responsibilities: </h3><ul><ul><li>Oversees the design and implementation of training programs for Rackspace University. </li><li>Leads a team of instructors and trainers while collaborating with various members of an organization to determine developmental needs and to design solutions to those needs. </li><li>Takes on responsibility for personnel management, budgeting, program design, and quality assurance as needed.</li><li>Highest level knowledge of HR and personnel practices and principles, all applicable labor, pay, benefits, health, and safety laws and regulations. </li><li>Extensive knowledge of training, career and organizational development techniques, policies, and procedures, including all applicable EEO and ADA regulations. </li><li>Excellent planning, time management, communication, decision- making, presentation, organization, and interpersonal skills. </li><li>Ability to communicate technical information and ideas at readily accessible levels. </li><li>Aptitude for making appropriate decisions considering the relative costs and benefits of potential actions. </li><li>Capacity to implement varying leadership skills and traits that create solutions to unexpected situations. </li><li>Ability to coach and motivate less experienced team members to achieve both personal and team goals. </li><li>Talent for working in small groups and promoting inclusiveness.</li></ul></ul><h3>Qualifications: </h3><ul><ul><li>High school diploma or equivalent required. Bachelor’s degree in business, liberal arts, industrial relations, or organizational development</li><li>Expereience creating and leading sales training programs</li><li>Expereienc working with sales professionals</li><li>Experience with LMS systems. (Trello, Adobe, Articulate, Rise, MindTickle etc.)</li><li>Requires 10+ or more years of experience in conducting needs analyses and developing training programs with 4-6 years in a management role</li>Discover your inner Racker: <a href="https://rackspace.jobs/culture/" rel="noopener noreferrer nofollow ugc" target="_blank">Racker Life</a></ul></ul>The following information is required by pay transparency legislation in the following states: CA, CO, HI, NY, and WA. This information applies only to individuals working in these states. The anticipated starting pay range for Colorado is: $123,600-$164,800.The anticipated starting pay range for the states of Hawaii and New York (not including NYC) is: $123,600-$164,800The anticipated starting pay range for California, New York City and Washington is: $135,300 – $180,400Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on <a href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Frackspace.jobs%2Fbenefits%2F&amp;data=05%7C01%7Cstorm.hostetter%40rackspace.com%7C789f8df64ed941d8863608dbb93fc508%7C570057f473ef41c8bcbb08db2fc15c2b%7C0%7C0%7C638307457345855323%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=LLlT6mo%2Fv8F%2BlkOp%2FzD9%2F6%2FJQ8eg403hwAif%2BZQgkZ4%3D&amp;reserved=0" rel="noopener noreferrer nofollow ugc" target="_blank">benefits</a> offered is here.”#LI-STORM#LI-DNIAbout Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Senior Manager, Sales Training & Development - US

Job Summary: Facilitates global new hire sales and success programs and continuous learning products such as brown bags, workshops, and quick classes.  Trainees are varied in sales experience and for various lines.  Prepares and develops training classes, training materials, and documentation. Maintains and tests sales training software. This position will be at least 60% of your time working in the virtual classroom facilitating, interacting, and creating workshop style sales and customer training classes. The other 40% of your time will be spent working with key stakeholders, holding roundtable discussions for feedback, coaching our sales and success teams, creating video content and marketing materials.Work Location: Remote<h3>Key Responsibilities: </h3><ul><ul><li>Educate Rackers on current and new sales and success processes for all Rackspace.</li><li>Lead projects or project steps within a broader project or may have accountability for ongoing activities or objectives.</li><li>Effectively communicate over the phone, virtually, through email, and face-to-face; adapt messages to stakeholders at all levels of the company, from executive to front-line levels.</li><li>Cultivate relationships with broad groups inside the organization (e.g., leadership team, business partners) and externally with key constituents, partners, and allies (e.g., government, industry groups)</li><li>Utilizes and stays current with CRM tools and sales industry techniques.</li><li>Stay current and active within the learning and development industry</li></ul></ul><h3>Qualifications: </h3><ul><ul><li>Bachelor's Degree in Business, Sales, Marketing, Education, or a related field required.</li><li>3-5 years of sales and customer account management training experience required.Experience with Canva, Articulate, Rise, Trello, PPT/Microsoft Office, Zoom preferred.</li><li>Able to communicate the same message in a different way to both technical and business-oriented people.</li><li>Strong presentation, written and verbal communication skills. Goal oriented with superior work ethic.</li><li>Able to develop and manage internal and external business relationships of various temperaments, talents and convictions.</li><li>Passion for facilitation and developing others.</li>Discover your inner Racker: <a href="https://rackspace.jobs/culture/" rel="noopener noreferrer nofollow ugc" target="_blank">Racker Life</a></ul></ul>The following information is required by pay transparency legislation in the following states: CA, CO, HI, NY, and WA. This information applies only to individuals working in these states. The anticipated starting pay range for Colorado is: $80,700-107,600. The anticipated starting pay range for the states of Hawaii and New York (not including NYC) is: $80,700-$107,600. The anticipated starting pay range for California, New York City and Washington is: $88,400-$117,600.Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on <a href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Frackspace.jobs%2Fbenefits%2F&amp;data=05%7C01%7Cstorm.hostetter%40rackspace.com%7C789f8df64ed941d8863608dbb93fc508%7C570057f473ef41c8bcbb08db2fc15c2b%7C0%7C0%7C638307457345855323%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=LLlT6mo%2Fv8F%2BlkOp%2FzD9%2F6%2FJQ8eg403hwAif%2BZQgkZ4%3D&amp;reserved=0" rel="noopener noreferrer nofollow ugc" target="_blank">benefits</a> offered is here.#LI-STORM#LI-DNIAbout Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Sales Trainer III- US

Acronis is a world leader in cyber protection—empowering people with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for a Cloud Expert Support Engineer who is ready to join our mission in creating a #CyberFit future!
Function as the main support technical expert in specific Company’s products or services. Be the person responsible for resolving the customers’ technical incidents using your own expertise and extensive cooperation with the Company’s Engineering departments. Craft solutions, submit bug reports, coordinate complex tasks with other teams (Engineering, QA, DCO, Product Management), communicate with the customers to their complete satisfaction.
Every member of our “A-Team” has an instrumental role and impact on the success of Acronis’ innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.
WHAT YOU'LL DO
<ul>
<li>Troubleshoot both software and hardware for complex scenarios, direct access to the infrastructure in both Acronis and customers' environments</li>
<li>Perform technical analysis of customer issues and define plan for fixing them</li>
<li>Stay abreast of the latest changes, trends and technological advancements in the industry (Cloud, Storage, Virtualization, Business Applications, etc.)</li>
<li>Direct involvement with the product and engineering teams</li>
<li>Provide technical advices to junior staff members and review technical results, evaluations and analyses</li>
<li>Create Knowledge Base articles, best practice guides and other documentation</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)
<ul>
<li>Fluent English (both verbal and written, Upper Intermediate as minimum)</li>
<li>Ability to describe the details on technical issues in all their complexity when needed</li>
<li>4 or more years of work experience in an applicable industry and role</li>
<li>Great communication skills and customer focus, ability to prioritize and switch between a variety of time-sensitive issues</li>
<li>Responsibility and incident management</li>
<li>Network professional (know how to use Wireshark, tcp, dump, iperf; experience with deploying and configuring services like DHCP, DNS, L2TP/IPSEC/Open VPN, HTTP servers)</li>
<li>Windows Server professional (know how to gather and analyze various Windows logs and dumps; application level troubleshooting with Procmon and Process Explorer) or Linux/UNIX professional (application and configuration management; RHCSA as a baseline; CLI power user)</li>
<li>Virtualization professional (know how to deploy and manage Virtual Machines on VMware ESXi / Microsoft Hyper-V clusters) is a plus</li>
<li>Business applications professional (should be familiar with one or more of the following: MS Exchange, MS SQL, MySQL, Oracle DB, Citrix XenApp, NTP servers)</li>
<li>Passion for troubleshooting, ability to come up with efficient solutions for unordinary issues</li>
</ul>

WHO WE ARE
Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution. This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.
Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in over 45 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities in which we live. Mutual trust, respect, personal achievement, individual leadership, and a belief that we can contribute to the world everyday are the cornerstones of the Acronis Team.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
#LI-WC1

Sydney

Cloud Expert Support Engineer

Acronis is a world leader in cyber protection—empowering people with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for a Field Marketing Manager who is ready to join our mission in creating a #CyberFit future!
Reporting to the Senior Director of International Marketing and as a vital member of the APJ-MEA Marketing team, you will spearhead our go-to-market strategy in Australia and Singapore. This pivotal role encompasses campaigns, demand generation, and digital strategy, ensuring that our regional investments and efforts align seamlessly with overarching company objectives. You will work hand-in-glove with the Australian General Manager and maintain active collaborations with both the Partner Success Manager and Distributor Account Manager.
Every member of our “A-Team” has an instrumental role and impact on the success of Acronis’ innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.

WHAT YOU'LL DO
<ul>
<li>Develop a comprehensive understanding and personal perspective of both the Australian and Singapore markets. Collaborate effectively with business and sales teams to drive tangible business outcomes.</li>
<li>Construct, own, and execute the go-to-market plans, strategy, and partnership motions tailored for both regions.</li>
<li>Collaborate intimately with our Global Marketing teams, particularly across SEM/SEO sectors, as well as with the Global Campaigns and Digital Teams.</li>
<li>Manage and optimize MDFs (Market Development Funds) and SDFs (Sales Development Funds).</li>
<li>Develop and execute partner marketing campaigns that align with the company's strategic goals and foster partner relationships.</li>
<li>Lead establishing and nurturing relationships within the Australian Cyber Security Community, including key vendors, agencies, and associations like AISA. Connections with entities like ISACA or SICW in Singapore would be a distinct advantage.</li>
<li>Be prepared for up to 50% travel to collaborate with Partner Success Managers and Distributors Account Managers, meet sales leaders, engage partners, and participate in crucial events.</li>
<li>Exhibit superior project management skills, working diligently under tight deadlines and ensuring timely campaign deliveries.</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)
<ul>
<li>A minimum of 12 years in marketing, with a solid understanding of the cybersecurity domain.</li>
<li>Proven experience in a B2B environment, especially with high-tech products/services. Prior experience with enterprise software is preferred.</li>
<li>A robust portfolio showcasing your involvement with cybersecurity associations like AISA or Singapore Govware.</li>
<li>Demonstrable skills in digital marketing, social media, and a keen eye for detail, both written and verbal.</li>
<li>Adeptness at cross-group collaboration, gaining consensus, and driving deliverables both internally and with external partners.</li>
<li>Ability to manage multiple projects and budgets that align with the company's marketing and sales objectives.</li>
<li>Exceptional organizational and interpersonal skills, matched with the ability to thrive in a dynamic, fast-paced environment.</li>
<li>A bachelor's or higher degree in marketing, business, or a related field.</li>
</ul>

WHO WE ARE
Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution. This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.
Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in over 45 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities in which we live. Mutual trust, respect, personal achievement, individual leadership, and a belief that we can contribute to the world everyday are the cornerstones of the Acronis Team.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
#LI-WC1

Field Marketing Manager, ANZ

*Must be commutable to San Antonio, TX office bi-weekly*Specializes in identifying, developing, and closing opportunities with new or existing customers the deliver incremental profitable growth and positive customer experiences. Owns and develops customer relationships, collaborating with both customers and internal resources to address customer and company priorities. Leverages subject matter experts and provides solutions aligned with business-unit priorities to satisfy customer needs. Responsible for the full sales cycle, from winning new customers to growing share of wallet in targeted existing customers for Rackspace. Utilizes industry knowledge to differentiate Rackspace and to acquire new customers and drive new <a href="http://footprint.Builds" rel="noopener noreferrer nofollow ugc" target="_blank">footprint.Builds</a> deep relationships with strategic customers and prospects, presenting viable IT and business solutions. Utilizes an entrepreneurial mindset to develop a hunting list of target customers aligned with Rackspace's multi- cloud solutions. Engages with C-suite executives, leveraging executive presence and emotional intelligence to understand customer challenges and competitor behavior to translate technology into impactful business solutions. Plans and executes pursuit and win strategies for specified opportunities, leads account reviews, and provides support to ensure successful development and implementation of strategic account plans, all while embodying Rackspace's core values in the sales arena. Higher-levels responsible for large deal business development and retention of strategic new customer acquisitions and high-value existing customers to generate sustainable revenues in line with business objectives. <h3>Career Level Summary</h3><ul><ul><li>Career-developing seller.</li><li>Possesses a working understanding of company products/services and utilizes sales techniques effectively.</li><li>Completes moderately complex sales with minimal supervision.</li><li>Requires working knowledge and experience in own job discipline and broadens capabilities.</li><li>Continues to build knowledge of the company, processes and customers.</li><li>Performs a range of assignments related to job discipline.</li><li>Uses prescribed guidelines or processes in analyzing situations.</li><li>Receives a moderate level of guidance and direction.</li></ul></ul><h3>Critical Competencies</h3><ul><ul><li>Customer Knowledge: Capitalizes on deep understanding of current customer’s organization structure, business processes, strategic objectives and challenges in order to anticipate and meet customer needs.</li><li>Relationship Management: Cultivates relationships with broad groups inside the organization (e.g., leadership team, business partners) and externally with key constituents, partners and allies (e.g., government, industry groups); provides recommendations for managing challenging relationships.</li><li>Negotiation and Influence: Persuades others by supporting ideas with logical arguments/data, recognizing what information to share and when to share it; builds support to resolve issues and achieve the most favorable outcome for the company.</li><li>Technical Knowledge of Products: Demonstrates knowledge of market segments as well as market data trends and makes recommendations accordingly.</li><li>Systems Thinking: Leads collaboration with key stakeholders and contributes subject matter expertise to develop unique solutions to complex issues.</li></ul></ul><h3>Key Responsibilities</h3><ul><ul><li>Other Incidental tasks related to the job, as necessary.</li><li>Guides customer satisfaction, account retention and growth by collaborating with customers and internal teams.</li><li>Develops strong relationships with executives and influencers to expand and implement effective, enterprise-wide strategies.</li><li>Owns forecasting and account planning on a monthly/quarterly/annual basis.</li><li>Leads a defined sales process for all Rackspace solutions.</li><li>Cultivates new business opportunities for new and/or existing accounts.</li><li>Meets with qualified leads to better understand customer needs and provide proposals.</li><li>Leads efforts to create proposal for solution to prove value add.</li><li>Leads the negotiation, closure, and documentation of customer renewals for customers.</li><li>Works with Customer Success Manager to invest in higher service levels for a customer with low MRR but high wallet and to identify and pursue opportunities for upgrades, cross-selling, and upselling.</li><li>Creates advocates out of customers by delivering fanatical customer experience and leverages customer advocates to drive additional sales.</li><li>Utilizes and updates CRM tools to track all pertinent account information and sales progress as well as forecast and prioritize to achieve quarterly goals.</li></ul></ul><h3>Knowledge</h3><ul><ul><li>Requires expanded conceptual knowledge in own job discipline and broadens capabilities.</li><li>Understands key business drivers; uses this understanding to accomplish own work.</li></ul></ul><h3>Skills</h3><ul><ul><li>Able to effectively communicate over the phone, through email, and face-to-face.</li><li>Able to overcome a moderate level of resistance that will be encountered early in the sales process.</li><li>Entrepreneurial mindset.</li><li>Able to communicate the same message in a different way to both technical and business-oriented people.</li><li>Superior ability to adapt messages to stakeholders at all levels of the company, from CTO level to front-line technical support.</li><li>Strong presentation, written and verbal communication skills. Goal oriented with superior work ethic.</li><li>Able to influence others in decision-making.</li><li>Superior negotiation skills and the ability to negotiate with many personality types.</li><li>Effective time management skills and the ability to work numerous projects at once.</li><li>Strong problem-solving skills and a high level of patience and the ability to nurture.</li><li>Able to develop and manage internal and external business relationships of various temperaments, talents and convictions.</li></ul></ul><h3>Education</h3><ul><ul><li>Bachelor's Degree required; Sales, Marketing, Business or a related field..</li><li>High School Diploma or General Educational Diploma (GED) required.</li></ul></ul><h3>Experience</h3><ul><ul><li>2 - 4 years of B2B sales and customer account management experience required.</li><li>Experience with outbound sales activities required.</li><li>Experience cultivating new business with new and/or existing customers required.</li></ul></ul><h3>Travel</h3><ul><ul><li>Occasional domestic/international travel, less than 50%</li></ul></ul><h3>Disclaimer</h3><ul><ul><li>The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.</li></ul></ul>Are you a Racker?Rackers thrive in fast-paced environments built to inspire learning, growing, and innovating.  They are mission-inspired, values-grounded, culture-focused, and dedicated to making a positive impact in everything they do.  Rackers are inherently wired to solve problems and share ideas in small, nimble teams.  As experts in what they do, Rackers are serious about delivering a Fanatical Experience™ to our customers. Rackers are valued members of a winning team on an inspiring mission and we want you to join the Racker family! Why work at Rackspace Technology?Find your fanatical. We deliver the best customer experience in the industry to businesses that perform life-saving research, power cities, and feed millions. Come as you are. Cultivating inclusion is not just the right thing to do, it enables us to win. Our Executive Inclusion Council and Racker Resource Groups (RRGs) partner to enable an inclusive workplace and drive initiatives such as Rackspace’s participation in the annual Texas Conference for Women. Satisfy your curiosity. No matter where you are going, we can help you get there. Our internal learning department, Rackspace University®, provides training and development to Rackers – from Microsoft™ certifications to effective leadership training – our goal is to help you grow. Make a difference. At the core of every Racker is a drive to leave the world better than we found it, and we are passionate about giving back to our communities across the globe. While Rackers can leverage paid volunteer time off for any cause, our Rack Gives Back program creates opportunities for Rackers to give their time and talent to others. Live life completely. We offer a well-rounded suite of health and wellness programs that help our Rackers achieve a healthy and balanced lifestyle. So while our Rackers are busy taking care of our customers, we take care of our Rackers. #LI-Remote #LI-CM1 •       The following information is required by pay transparency legislation in the following states: CA, CO, HI, NY, and WA. This information applies only to individuals working in these states. •       The anticipated starting pay range for Colorado is: 69,900 – 102,520•       The anticipated starting pay range for the states of Hawaii and New York (not including NYC) is: 74,400 – 109,120•       The anticipated starting pay range for California, New York City and Washington is: 81,500 – 119,460•       Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on <a href="https://rackspace.jobs/benefits/" rel="noopener noreferrer nofollow ugc" target="_blank">benefits</a> offered is here.About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future. More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

San Antonio

Sales Executive II - San Antonio, TX

The Senior SQL DBA is a key role at Rackspace. You will plan and implement computerized databases, including base definition, structure, documentation, long-range requirements, operational guidelines and protection.  You will develop database tools, formulate and monitor policies, procedures and standards relating to database management.  We require someone who can propose and implement enhancements that will improve the performance and reliability of the system.  From Day 1 you'll be working on the highest-level customers, developing a personal one to one relationship with them.<h3>Key Accountabilities: </h3><ul><ul><li>Reads and interprets monitoring stats and tune database systems and applications for optimal performance.  </li><li>Performs database administration activities including configuration, monitoring, space management, database backup and recovery.  </li><li>Assists with establishing policies and procedures pertaining to database management, security, maintenance and utilization. Sets and monitors standards.  </li><li>Builds tools for customers and internal teams by creating scripts or using software to automate administration tasks and DBA processes.  </li><li>Advises customers on SQL Server best practices and SQL Server Disaster Recovery setups.  </li><li>Participates in sales implementations customer calls to provide advanced knowledge in the purchase of software, hardware or services that can be used to improve the performance of the database server.  </li><li>Collaborates with the product organization to assist in the roll out of new products.  </li><li>Participate in 24X7 production support for SQL Server infrastructure along with senior members of the Database Services Team.  </li><li>Participate in the database on-call rotation.</li></ul></ul><h3>Skills &amp; Experience </h3><ul><ul><li>Strong understanding of indexes, index management, integrity checks and statistics.  </li><li>Expert in troubleshooting issues related to CPU, memory, I/O, disk space and other types of resource contention.  </li><li>Expert in running SQL profile traces to troubleshoot performance issues.  </li><li>Expert knowledge of SQL syntax.  </li><li>Expert knowledge in HA and DR solutions including MS Clustering Services, Database Mirroring, Log Shipping and SQL Replication.  </li><li>Strong troubleshooting and problem resolution skills.  </li><li>Expert knowledge of performance tuning at the server and application levels.  </li><li>Expert knowledge in Backup design and support.  </li><li>Expert skill in SQL Server 2005, 2008, 2008R2, 2012.  </li><li>Advanced Programming skills.  </li><li>Advanced analytical and problem-solving skills.  </li><li>Excellent communication skills—written and verbal.  </li><li>Experience with production DBA and managing multiple databases.  </li><li>Ability to work in a team environment.  </li><li>Excellent communications skills; written, verbal and presentation.  </li><li>Ability to apply varying leadership skills and traits that create solutions and results to unexpected situations.  </li><li>Ability to provide FANATICAL support.</li><li>A minimum high school diploma/GED and eight years of database related industry experience OR Bachelor’s degree in related field (Computer Science) from an accredited college or university and six years of database related experience.  </li><li>Industry-related certification MCTS, MCITP-DBA.</li><li>Experience with production DBA and managing multiple databases.  </li><li>Post-graduate education preferred.</li><li>Discover your inner Racker: <a href="https://rackspace.jobs/culture/" rel="noopener noreferrer nofollow ugc" target="_blank">Racker Life</a></li></ul></ul>Fluent, Bi-lingual (Spanish and English): interviews will be held in English.- Role can work remotely in the states of Ciudad de Mexico, Jalisco, Nuevo Leon, Aguascalientes, Queretaro, Estado de Mexico and Puebla.- This opportunity is a permanent remote job, but you need to be based in Mexico at one of the above locations.#LI-JR1#LI-RemoteAbout Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

SQL Server Database Administrator IV

Job Summary:  The Account Executive is responsible for driving FedRamp compliant IT managed services and associated professional services within the Federal space primarily through SaaS Providers and Systems Integrators.  The successful candidate will leverage the inheritance of Rackspace’s FedRAMP compliant offering to add value to application owner’s in support of their FedRAMP compliant requirements.  This person will be expected to have a strong knowledge base of developing strategic business plans and contracting with the US Federal government directly as well indirectly through System Integrators, and Software-as-a-Service providers.  The objective is to meet/exceed quarterly sales targets by identifying and closing profitable new business opportunities. Will interface extensively and maintain first class relationships with all customers, partners and suppliers.   Specializes in creating new customer spend and footprint with Rackspace Technology Government Solutions. Responsible for providing customers with product solutions based on facts and understanding of customers' business needs and strategy.  Owns opportunities through the full sales cycle from lead to close Work Location: Remote<h3>Key Responsibilities: </h3><ul><ul><li>Build simplified account plans, including a pursuit plan for cross-sell/upsell, timeline, deliverables, and goals. </li><li>Build and own an integrated portfolio plan to prioritize activities targeted at named accounts. </li><li>Coordinates with Marketing, Capture, and CSM to determine targeted marketing plays. </li><li>Leads sales process for all Rackspace solutions, particularly large, complex, multi-cloud pursuits requiring cross-functional collaboration. </li><li>Proactively seeks new opportunities within existing accounts. </li><li>Meets virtually with qualified leads to better understand customer needs and provide proposals. </li><li>Leads efforts to create a proposal for a solution to prove value add. </li><li>Leads the negotiation, closure, and documentation of customer renewals for customers with growth potential. </li><li>Works with Director to invest in higher service levels for a customer with low MRR but a high wallet and to identify and pursue opportunities for upgrades, cross-selling, and upselling. </li><li>Uses specialized expertise in one or more areas to interpret internal or external business issues and recommends best practices. </li><li>Solves complex problems and takes a broad perspective to identify innovative solutions.</li></ul></ul><h3>Qualifications: </h3><ul><ul><li>10+ years of experience in Public Sector sales. </li><li>Knowledge of federal procurement practices and guidelines. </li><li>FedRamp knowledge extremely beneficial. </li><li>Solid knowledge of the Technology Industry. </li><li>Prior sales in Managed IT Services preferred. </li><li>Existing senior level relationships within the Public Sector.</li><li>Experienced with complex high end selling in a long-term sales cycle environment. </li><li>Evidence of creative customer agreements/contracts which have demonstrated tailored technical client requirements while achieving customer satisfaction. </li><li>Proven and strong experience in direct sales. </li><li>Strong prospecting skills and experience.</li><li>Excellent communication skills (oral, written and presentation) </li><li>Proficient use of technology as we are a high tech company. </li><li>Bachelors Degree or equivalent experience is required. Master's degree preferred. Equivalent combination of education and experience may be considered, at manager discretion.</li>Discover your inner Racker: <a href="https://rackspace.jobs/culture/" rel="noopener noreferrer nofollow ugc" target="_blank">Racker Life</a></ul></ul>The following information is required by pay transparency legislation in the following states: CA, CO, HI, NY, and WA. This information applies only to individuals working in these states. The anticipated starting pay range for Colorado is: $145,700-$233,100. The anticipated starting pay range for the states of Hawaii and New York (not including NYC) is: $145,700-$233,100.The anticipated starting pay range for California, New York City and Washington is: $160,300-$256,400.Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on <a href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Frackspace.jobs%2Fbenefits%2F&amp;data=05%7C01%7Cstorm.hostetter%40rackspace.com%7C789f8df64ed941d8863608dbb93fc508%7C570057f473ef41c8bcbb08db2fc15c2b%7C0%7C0%7C638307457345855323%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=LLlT6mo%2Fv8F%2BlkOp%2FzD9%2F6%2FJQ8eg403hwAif%2BZQgkZ4%3D&amp;reserved=0" rel="noopener noreferrer nofollow ugc" target="_blank">benefits</a> offered is here.#LI-STORM#LI-DNIAbout Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Government Solutions Account Executive- US

Job Summary:  The Account Executive is responsible for driving FedRamp compliant IT managed services and associated professional services within the Federal space primarily through SaaS Providers and Systems Integrators.  The successful candidate will leverage the inheritance of Rackspace’s FedRAMP compliant offering to add value to application owner’s in support of their FedRAMP compliant requirements.  This person will be expected to have a strong knowledge base of developing strategic business plans and contracting with the US Federal government directly as well indirectly through System Integrators, and Software-as-a-Service providers.  The objective is to meet/exceed quarterly sales targets by identifying and closing profitable new business opportunities. Will interface extensively and maintain first class relationships with all customers, partners and suppliers.   Specializes in creating new customer spend and footprint with Rackspace Technology Government Solutions. Responsible for providing customers with product solutions based on facts and understanding of customers' business needs and strategy.  Owns opportunities through the full sales cycle from lead to close Work Location: Remote<h3>Key Responsibilities: </h3><ul><ul><li>Build simplified account plans, including a pursuit plan for cross-sell/upsell, timeline, deliverables, and goals. </li><li>Build and own an integrated portfolio plan to prioritize activities targeted at named accounts. </li><li>Coordinates with Marketing, Capture, and CSM to determine targeted marketing plays. </li><li>Leads sales process for all Rackspace solutions, particularly large, complex, multi-cloud pursuits requiring cross-functional collaboration. </li><li>Proactively seeks new opportunities within existing accounts. </li><li>Meets virtually with qualified leads to better understand customer needs and provide proposals. </li><li>Leads efforts to create a proposal for a solution to prove value add. </li><li>Leads the negotiation, closure, and documentation of customer renewals for customers with growth potential. </li><li>Works with Director to invest in higher service levels for a customer with low MRR but a high wallet and to identify and pursue opportunities for upgrades, cross-selling, and upselling. </li><li>Uses specialized expertise in one or more areas to interpret internal or external business issues and recommends best practices. </li><li>Solves complex problems and takes a broad perspective to identify innovative solutions.</li></ul></ul><h3>Qualifications: </h3><ul><ul><li>15+ years of experience in Public Sector sales. </li><li>Knowledge of federal procurement practices and guidelines. </li><li>FedRamp knowledge extremely beneficial. </li><li>Solid knowledge of the Technology Industry. </li><li>Prior sales in Managed IT Services preferred. </li><li>Existing senior level relationships within the Public Sector.</li><li>Experienced with complex high end selling in a long-term sales cycle environment. </li><li>Evidence of creative customer agreements/contracts which have demonstrated tailored technical client requirements while achieving customer satisfaction. </li><li>Proven and strong experience in direct sales. </li><li>Strong prospecting skills and experience.</li><li>Excellent communication skills (oral, written and presentation) </li><li>Proficient use of technology as we are a high tech company. </li><li>Bachelors Degree or equivalent experience is required. Master's degree preferred. Equivalent combination of education and experience may be considered, at manager discretion.</li>Discover your inner Racker: <a href="https://rackspace.jobs/culture/" rel="noopener noreferrer nofollow ugc" target="_blank">Racker Life</a></ul></ul>The following information is required by pay transparency legislation in the following states: CA, CO, HI, NY, and WA. This information applies only to individuals working in these states. The anticipated starting pay range for Colorado is: $183,700-$293,800. The anticipated starting pay range for the states of Hawaii and New York (not including NYC) is: $145,700-$233,100.The anticipated starting pay range for California, New York City and Washington is: $186,900-$299,100.Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on <a href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Frackspace.jobs%2Fbenefits%2F&amp;data=05%7C01%7Cstorm.hostetter%40rackspace.com%7C789f8df64ed941d8863608dbb93fc508%7C570057f473ef41c8bcbb08db2fc15c2b%7C0%7C0%7C638307457345855323%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=LLlT6mo%2Fv8F%2BlkOp%2FzD9%2F6%2FJQ8eg403hwAif%2BZQgkZ4%3D&amp;reserved=0" rel="noopener noreferrer nofollow ugc" target="_blank">benefits</a> offered is here.#LI-STORM#LI-DNIAbout Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Government Solutions Senior Account Executive- US

Job DescriptionShift : Should be ok to work in rotational shift Experince : 5+ yrs of relevant experienceRoles and responsibilities:Excellent knowledge and working experience in Oracle ERP application 12.1 and 12.2 Performed Application upgrade from 12.1 to 12.2 versionGood Experience in Database (upgrades, patching, trouble shooting) OCI certification preferredExcellent trouble shooting skill on ERP Application and Database issuesWorking knowledge/trouble shooting on ERP clones and patchingWorking knowledge on R12.2 online patching is requiredPerformance tuning of Database and Application programs added advantageHands on Experience in Weblogic administrationsWorked on Demantra, OBIEE, SOA will have added advantageWorking with OEM for monitoring, troubleshooting, and performance tuningSound knowledge on Backup and recovery process (RMAN) is mustWorking knowledge with larger team, also able to manage the team if requiredAble to communicate effectively with the customer and work internally with the teamProficient in Oracle Apps, RAC, ASM, Data Guard, Oracle Cluster ware, RMAN &amp; OEMProficiency in Unix shell <a href="http://script.should/" rel="noopener noreferrer nofollow ugc" target="_blank">script. </a>Should have sound communication skills.About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

India

Oracle Application Database Administrator (EBS)- II/III

DAZN

Do you like the pride of being at the front line of the support team - then you are meant to be here!If you want to be a pro and you are set to own the responsibility of supporting variety of corporatesystems - this might just be the perfect role for you.With your background in system administration, license management and customer handling, you will get the chance to acquire expertise in world class systems in this era. Business Systems team within the wider Service Desk department is DAZN’s first line support team for its employees and is an integral part of system administration. On a day-to-day basis, you will interact with a lot of people within the business supporting them on their enquiries, managing system access as well as troubleshoot and resolve any issues within your remit.How will you stand out to us?·         Knowledge in System Administration, automation.·         Excellent in English language – verbal and written... the rest we can teach you with your hunger to make an impact. <h3>As our new Service Desk Analyst, you’ll have the opportunity to:</h3><ul><ul><li>Monitor workflow and respond to enquiries via email, incidents/requests and community</li><li>Escalate and engage technical teams swiftly if the issue is out of your scope.</li><li>Troubleshoot isolated issues.</li><li>Manage user activation and deactivation. Understanding the permissions required for each designation and applying those on the account.</li><li>Manage system configuration</li><li>Active license management</li><li>Create documentations</li><li>On board new systems into our support structure and learn them.</li></ul></ul><h3>You’ll be set up for success if you have:</h3><ul><ul><li>A university or college qualification in computer services, information technology systems, or computer programming.</li><li>Proven Administration experience around systems - Jira, Confluence, Dynamics 365, Office 365 apps</li><li>Ability to understand and read between the lines of the customers query.</li><li>Email etiquettes</li><li>Patience, attentiveness and adaptive to change.</li><li>Good time management skills, adhering to the schedules, managing activities based on priority. </li><li>Experience in working on Office 365 apps</li><li>Excellent in English language - written and verbal</li><li>Must be able to work in shifts which will include weekends, public holidays and overnights. </li><li>Minimum of 10MBPS Fibre broadband connectivity that enables working from home effectively. (Dongle / Mobile hotspot – not allowed)</li> </ul></ul><h3>Even better if you have:</h3><ul><ul><li>Sports knowledge.</li><li>Experience in working on ServiceNow, Atlassian apps (Jira, Confluence).</li><li>Knowledge in programming language, scripting.</li><li>An ITIL qualification is preferable but not essential.</li></ul></ul><h3>SUMMARY</h3><ul><ul><li>Internal Job Title: Analyst – Service Desk</li><li>Reports To (title): Team Leader – Service Desk</li><li>Team: Business Systems</li><li>Location: Mangalore (Hybrid)</li><li>Hours of Work: 13/5 process - 9 hours shift pattern - 2 offs</li><li>Line Management Responsibility: No</li></ul></ul>At DAZN, we bring ambition to life. We are innovators, game-changers and pioneers. So, if you want to push boundaries and make an impact, DAZN is the place to be. As part of our team,you'll have the opportunity to make your mark and the power to make change happen. We're doing things no-one has done before, giving fans and customers access to sport anytime, anywhere. We're using world-class technology to transform sports and revolutionise the industry and we're not going to stop.  DAZN VALUES – THE ‘HOW’ IN WHAT WE DO:   AMBITIOUS – people who want to make a big impact and drive DAZN forward.  People who move fast and make success happen.  INVENTIVE – people with bright ideas who deliver great new experiences for our customers – and improvements for our business.  People who come up with better, simpler ways of doing things.  PASSIONATE – people who are proud of our product, out content and our business – and love to shout about it.  People who love what they do and show commitment every day.  BRAVE – people who take difficult decisions to help us focus on improving DAZN, our performance and our results.  People who will take on challenges no matter what is in front of them.  SUPPORTIVE – people who know that we achieve more as a team than as individuals.  People value inclusion and look out for each other, helping their colleagues enjoy their work and develop their careers.  People who consider others before making decisions. At DAZN, we are committed to fostering an inclusive environment that values equality and diversity, where everyone can contribute and have their voices heard. This means hiring and developing talent across all races, ethnicities, religions, age groups, sexual orientations, gender identities and abilities. Everyone has the opportunity to make change and impact our DEI journey by joining our ERGs: Proud@DAZN, Women@DAZN, Disability@DAZN and ParentZone. If you’d like to include a cover letter with your application, please feel free to. Please do not feel you need to apply with a photo or disclose any other information that is not related to your professional experience. Our aim is to make our hiring processes as accessible for everyone as possible, including providing adjustments for interviews where we can. We look forward to hearing from you.

Mangalore

Service Desk Analyst

Acronis is a world leader in cyber protection—empowering people with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for a Senior Field Marketing Manager who is ready to join our mission in creating a #CyberFit future!
Reporting to the Senior Director of International Marketing and as a vital member of the APJ-MEA Marketing team, you will spearhead our go-to-market strategy in MEA. This pivotal role encompasses campaigns, demand generation, and digital strategy, ensuring that our regional investments and efforts align seamlessly with overarching company objectives. You will work hand-in-glove with the Middle East and Africa General Manager and maintain active collaborations with both the Partner Success Manager and Distributor Account Manager.
Every member of our “A-Team” has an instrumental role and impact on the success of Acronis’ innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.
WHAT YOU'LL DO
<ul>
<li>Develop a comprehensive understanding and personal perspective of both the Middle East &amp; Africa markets.</li>
<li>Collaborate effectively with business and sales teams to drive tangible business outcomes.</li>
<li>Construct, own, and execute the go-to-market plans, strategy, and partnership motions tailored for both regions.</li>
<li>Collaborate intimately with our Global Marketing teams, particularly across SEM/SEO sectors, as well as with the Global Campaigns and Digital Teams.</li>
<li>Manage and optimize MDFs (Market Development Funds) and SDFs (Sales Development Funds).</li>
<li>Develop and execute partner marketing campaigns that align with the company's strategic goals and foster partner relationships.</li>
<li>Lead establishing and nurturing relationships within the MEA Cyber Security Community, including key vendors, agencies, and associations.</li>
<li>Familiarity with UAE's National Cybersecurity Strategy 2019 and their Eco-System would be an added advantage</li>
<li>Be prepared for up to 50% travel to collaborate with Partner Success Managers and Distributors Account Managers, meet sales leaders, engage partners, and participate in crucial events.</li>
<li>Exhibit superior project management skills, working diligently under tight deadlines and ensuring timely campaign deliveries.</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)
<ul>
<li>A minimum of 12 years in marketing, with a solid understanding of the cybersecurity domain.</li>
<li>Proven experience in a B2B environment, especially with high-tech products/services. Prior experience with enterprise software is preferred.</li>
<li>A robust portfolio showcasing your involvement with cybersecurity associations.</li>
<li>Demonstrable skills in digital marketing, social media, and a keen eye for detail, both written and verbal.</li>
<li>Adeptness at cross-group collaboration, gaining consensus, and driving deliverables both internally and with external partners.</li>
<li>Ability to manage multiple projects and budgets that align with the company's marketing and sales objectives.</li>
<li>Exceptional organizational and interpersonal skills, matched with the ability to thrive in a dynamic, fast-paced environment.</li>
<li>A bachelor's or higher degree in marketing, business, or a related field.</li>
</ul>
*Please submit your resume and application in English
WHO WE ARE
Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution. This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.
Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in over 45 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities in which we live. Mutual trust, respect, personal achievement, individual leadership, and a belief that we can contribute to the world everyday are the cornerstones of the Acronis Team.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
#LI-MC1

Dubai

Senior Field Marketing Manager, MEA

JOB DESCRIPTION:The Lead Engineer is responsible for providing industry leading Fanatical Experiences to a dedicated account base of customers.  Customers host critical websites with us and have a high expectation for the level of service provided.  As the customer’s primary technical point of contact with Rackspace the Lead Engineer role is pivotal in delivering this and ensuring that the customer’s expectations are exceeded. The role of the Lead Engineer (LE) is to provide hands on technical support for large and complex problems as well as being a proactive and consultative resource to help customers plan for their future growth and the utilization of new technologies.  This role owns the technical support of the customer, coordinating routine and non-routine services and ensuring completion of tasks and projects.  Success in the role requires:·       A passion for the latest Internet and Hosting technologies·       In depth knowledge of VMWare, Windows and/or Linux operating systems and their application in a web hosting environment·       A creative approach to problem solving·       Effective communication skills at all levels, technical through to non-technical directors·       Commercial and business acumenJOB REQUIREMENTS:Technical Capabilities Required·       5 to 8 years of experience in supporting enterprise customer infrastructure ·       In depth understanding of VMware, SDDC, Windows and/or Linux operating systems and their application in a hosting environment·       A solid understanding of enterprise class Infrastructure, Virtualization, Networking, Storage &amp; Backup and DR concepts, tools, and technologies in private cloud·       Experience in managing production environments across Physical, Virtualized technologies·       Experience in replication solutions like SRM &amp; Zerto, and monitoring solutions (Zabbix, Nagios, Nimbus etc.)·       Working knowledge of common hosted web and database technologies·       Basic knowledge in ·       Past experience in delivering private cloud systems to Enterprise businesses with expertise in infrastructure solution, build and implementation·       Excellent communication skills with experience in customer and stakeholder managementKey Accountabilities·       Works in a fast-paced environment where priorities shift quickly·       Assumes responsibility for the smooth operation of mission critical customer solutions·       Pro-actively seeks opportunities to review and improve solution architecture·       Supports the Service Delivery Manager in managing the customer relationship·       Leads technical teams to deliver project and BAU activities·       Ensures appropriate technical documentation is in place to support 1st to 3rd line troubleshooting·       Attends and participates in regular service review meetings·       Acts as final point of escalation for technical issues; and resolves those technical issues at root cause ·       Supports the 24x7x365 operation of the business by being available for occasional out of hours work·       Responsible for adhering to company security policies and procedure as directedKey Performance Indicators·       Strive towards a world class target of 80% for the Net Promoter Score·       Ensure high End of Ticket Ratings through clear and concise support documentation·       Engagement of every customer within customer portfolio at a minimum once per quarter·       Ensure customers realize the value of Rackspace and Fanatical Support™ through pro-active architecture reviews and consultancy work JOB REQUIREMENTS:Technical Capabilities Required·       5 to 8 years of experience in supporting enterprise customer infrastructure ·       In depth understanding of VMware, SDDC, Windows and/or Linux operating systems and their application in a hosting environment·       A solid understanding of enterprise class Infrastructure, Virtualization, Networking, Storage &amp; Backup and DR concepts, tools, and technologies in private cloud·       Experience in managing production environments across Physical, Virtualized technologies·       Experience in replication solutions like SRM &amp; Zerto, and monitoring solutions (Zabbix, Nagios, Nimbus etc.)·       Working knowledge of common hosted web and database technologies·       Basic knowledge in ·       Past experience in delivering private cloud systems to Enterprise businesses with expertise in infrastructure solution, build and implementation·       Excellent communication skills with experience in customer and stakeholder managementKey Accountabilities·       Works in a fast-paced environment where priorities shift quickly·       Assumes responsibility for the smooth operation of mission critical customer solutions·       Pro-actively seeks opportunities to review and improve solution architecture·       Supports the Service Delivery Manager in managing the customer relationship·       Leads technical teams to deliver project and BAU activities·       Ensures appropriate technical documentation is in place to support 1st to 3rd line troubleshooting·       Attends and participates in regular service review meetings·       Acts as final point of escalation for technical issues; and resolves those technical issues at root cause ·       Supports the 24x7x365 operation of the business by being available for occasional out of hours work·       Responsible for adhering to company security policies and procedure as directedKey Performance Indicators·       Strive towards a world class target of 80% for the Net Promoter Score·       Ensure high End of Ticket Ratings through clear and concise support documentation·       Engagement of every customer within customer portfolio at a minimum once per quarter·       Ensure customers realize the value of Rackspace and Fanatical Support™ through pro-active architecture reviews and consultancy work About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Lead Customer Success Engineer I : IN

Role: Project ManagerLocation: Remote WFH for a strong candidateExperience Range: 5 to 6 yrsJOB DESCRIPTION SUMMARY Rackspace is seeking an Onboarding Manager to join the Manage Public Cloud Implementation team with a background in project management within technical environments. In this role, you will be the primary point of contact within Rackspace and will help on-board customers; coordinate and monitor customer cloud builds from initiation through delivery for both simple and complex engagements, minimize risk, optimize operations and support business growth through pro-active and personable interactions. You will build short-term relationships with customers during their on-boarding experience and long-term relationships with Sales, Technical Services, Service Delivery and Support, understanding their business goals and operational capability to best align and manage both Rackspace and our customers to drive outstanding outcomes. Working with pre-sales architects, sales and support you will be the executor of the on-boarding experience between Rackspace and their portfolio of cloud customers. Coordinating support teams, managing and reporting on project timelines and overseeing capacity management, you will focus on establishing a deep understanding of the on-boarding experience taking opportunities to improve and develop how Rackspace support delivers agile and scalable outcomes. The successful candidate will leverage their project management experience to co-ordinate Rackspace and customer teams, forecasting capacity, scheduling and planning, always delivering within established timescales and exceeding customer’s expectations. QUALIFICATIONS:Demonstrable experience and skills in the following areas are either mandatory or beneficial.Required·       Experience in Project Management, service improvement or support environments.·       Strong customer focus, with an ability to continually anticipate and meet their needs.·       Manage the engineering team, milestones, activities, and goals.·       Ability to collaborate with and manage diverse cross functional teams for successful customer outcomes.·       Excellent verbal and written communication and documentation skills with great attention to detail and accuracy.·       Strong rapport and relationship building skills with both internal departments and external customers.·       A strong desire to learn new technologies and deliver excellent customer outcomes through technical expertise.·       Solid problem-solving abilities coupled with a desire to take on responsibility.·       Good communication skills and an ability to develop relationships with internal and external stakeholder’s levels.·       Desire to learn public cloud technologies from hyper-scale vendors such as Amazon Web Services, Microsoft Azure and Google Cloud.Desirable·       Project Management qualifications (e.g. PMP or Prince2)·       Service Management qualifications (e.g. ITIL Foundation)·       Experience in collaborating with customer and internal support teams in a Managed services environment.·       Experience providing Service Delivery for SME and Enterprise customers.·       Ability to work in 24x7 environment.JOB REQUIREMENTS:Key Accountabilities·       Understand and deliver on the Amazon Web Services, Microsoft Azure and Google Cloud on-boarding experience.·       Provide strategic and operational guidance that will allow Rackspace to continually optimize the on-boarding experience.·       Own resource scheduling and capacity management of the Cloud Build team to deliver desired outcomes on time.·       Own issues, and escalations and drive collaboration with other teams to find speedy resolutions.·       Support the success and development of others in the team.Key Performance Indicators·       Quantity Indicators – Resource and Time measurements·       Quality indicators – Peer review, customer feedbackAbout Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Project Manager-INDIA (R-18305)

AWS Cloud Engineer I-INWork Location: RemoteShift: Permanent Night Shift (10 pm to 7 am IST)Experience: 2 to 5 yrs  Responsibilities: Assist in the deployment and management of AWS cloud infrastructure components, such as EC2 instances, VPC, S3, RDS, and IAM.• Collaborate with senior engineers to develop and implement cloud architecture best practices, ensuring high availability and scalability.• Monitor AWS resources and assist in optimizing performance, cost-efficiency, and security.• Support the implementation and maintenance of automated deployment and configuration management tools, such as AWS CloudFormation and Ansible.• Work with senior team members to troubleshoot and resolve issues related to the cloud infrastructure, ensuring minimal downtime.• Assist in implementing and maintaining security measures, including access controls, encryption, and network security.• Contribute to regular system audits and proactive maintenance activities to identify and address potential issues.• Stay updated with the latest AWS services, trends, and best practices, and assist in recommending their adoption where appropriate.• Collaborate with developers and other stakeholders to support application deployment and integration in the cloud environment.• Provide documentation and support to ensure effective knowledge sharing and transfer within the team.About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

AWS Cloud Engineer I-IN (Night Shift/ R-17695)

About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Azure DevOps Engineer IV - IN (Bangalore -Immediate joiner)

Job Profile Summary:50% - Manage a team of Business Operations Analysts to ensure work being delivered aligns with strategic priorities and Key Performance Indicators (KPIs).  Lead, coach and guide team members and serve as an escalation path to unblock any risks/issues affecting team’s performance. 50% - Performs moderately complex analyses of business goals, objectives, and needs of the general business environment. Plans and designs business processes and reporting.  Makes recommendations and changes in order to improve and support business activities. Utilizes systems and data to resolve business issues in the most effective and productive manner.  Work closely with internal stakeholders to understand key performance indicators (KPIs) and metrics and implement the KPIs into dashboards/reports providing analytics needed to drive the decisions made or actions taken by senior leadership. Career Level SummaryOperates under little to no supervision and leads less experienced team members.Critical CompetenciesTypically requires 7-10 years working knowledge of a technology-based service-oriented industry. At least 2 years of leadership experience. 5+ years’ experience in the following:-          Analyzing and interpreting data.-          Experience with report building/data visualization using Power BI or similar tools.-          Experience writing moderate to complex SQL queries.-          Experience using SQL to pull data from a database or data warehouse and scripting experience to process data for modeling. Key Responsibilities Lead a team of Business Operations Analysts to perform the following functions, as well as perform functions independently for high profile initiatives: Prioritize business and project requirements. Define project purpose and cost/benefit analysis for various initiatives and projects. Enact project planning and management to balance project resource, timeline, and scope. Provide thorough communication internally within the department and externally to the rest of the business. Provide functional expertise to one or more business areas. Define and documents process flows. Facilitate testing and quality assurance. Facilitate end user training. Help establish framework for business operations reports for various functional areas. Owns and manages all business operations reporting. Run with business operations and analytics needs as pertaining to: current projects and initiatives, ad hoc information requests, CORE requests, communication plans around projects and initiatives, business case development for tools and resources. Oversee and own document management initiatives. Knowledge Strong understanding of data analytics, metrics and reporting. Intermediate organization, decision-making, and written and verbal communication skills. Strong attention to detail and problem-solving skills. Proficient with MS Office tools, including Work, Excel, and PowerPoint.  Proficient with SQL scripting, Power BI or other data visualization tools.  Self-starter and ability to work both independently and in team environments.  Consistently exercises sound judgment; makes appropriate decisions considering the relative costs and benefits of potential actions. The ability to build and lead a team that values organizational success over personal success; provide ongoing coaching and feedback to ensure peak performance; identify and invest in high-potentials; actively manage under performance. Education Bachelor’s degree in Business, IT, or Engineering required. Experience Typically requires 7-10 years working knowledge of a technology-based service-oriented industry. At least 2 years of leadership experience. 5+ years’ experience in the following:-          Analyzing and interpreting data.-          Experience with report building/data visualization using Power BI or similar tools.-          Experience writing moderate to complex SQL queries.-          Experience using SQL to pull data from a database or data warehouse and scripting experience to process data for modeling. About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Manager, Business Operations – IN (R-18074)

Apply to Remote  Cyber Security Jobs in companies remotely and near you. New Remote  Cyber Security Jobs added daily.

Job Position and Company	Location	Tags	Posted
Lead/Senior Frontend Developer (Vue) at Acronis	Remote Full Time Javascript
Manager, Accounting Research & Policy (Remote in the U.S.) at Rackspace	Remote Full Time Audit Manager Consulting
ServiceNow Developer at Rackspace	Remote Full Time Administrator Javascript
Senior Sales Operations Business Manager (Remote in Mexico) at Rackspace	Remote Full Time Manager
Senior Manager, Sales Training & Development - US at Rackspace	Remote Full Time Manager
Sales Trainer III- US at Rackspace	Remote Full Time
Cloud Expert Support Engineer at Acronis	Remote Full Time Windows
Field Marketing Manager, ANZ at Acronis	Remote Full Time Manager
Sales Executive II - San Antonio, TX at Rackspace	Remote Full Time Manager
SQL Server Database Administrator IV at Rackspace	Remote Full Time Administrator
Government Solutions Account Executive- US at Rackspace	Remote Full Time Manager
Government Solutions Senior Account Executive- US at Rackspace	Remote Full Time Manager
Oracle Application Database Administrator (EBS)- II/III at Rackspace	Remote Full Time Administrator
Service Desk Analyst at DAZN	Remote Full Time Analyst
Senior Field Marketing Manager, MEA at Acronis	Remote Full Time Manager
Lead Customer Success Engineer I : IN at Rackspace	Remote Full Time Manager Windows
Project Manager-INDIA (R-18305) at Rackspace	Remote Full Time Manager
AWS Cloud Engineer I-IN (Night Shift/ R-17695) at Rackspace	Remote Full Time
Azure DevOps Engineer IV - IN (Bangalore -Immediate joiner) at Rackspace	Remote Full Time
Manager, Business Operations – IN (R-18074) at Rackspace	Remote Full Time Manager

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