Acronis

Acronis is a world leader in cyber protection—empowering people with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for someone who is ready to join our mission in creating a #CyberFit future! 
We are looking for a System Administrator to empower our team of experienced engineers. We will be fighting side-by-side with real production problems, maintaining petabytes of data and thousands of servers in more than 50 data centers over the world. The candidate must possess the skills to deploy and maintain existing data center infrastructure based on Linux (RHEL-based), be able to communicate in English with vendor support via email and phone, and show strong skills in the automation of his working process.
Every member of our “A-Team” has an instrumental role and impact on the success of Acronis’ innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up. 
WHAT YOU'LL DO 
<ul>
<li>Deploy and maintain hardware and software components in remote datacenters</li>
<li>Hardware and software monitoring and maintenance</li>
<li>Managing and troubleshooting of the Linux-based infrastructure of the remote DC</li>
<li>Evaluate and modify the system's performance</li>
<li>Develop simple automation for daily tasks</li>
<li>Document DC infrastructure and typical operations</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)  
<ul>
<li>3+ years of experience in remote Datacenter System Administration</li>
<li>Deep Linux Operating System Skills (CentOS preferably) including installation, configuration, troubleshooting, patching, maintenance, and firmware/bios update</li>
<li>Advanced server hardware management and maintenance skills including drives, RAID, and host-based adapters.</li>
<li>Understanding of TCP/IP stack and advanced networking skills including troubleshooting, patch maintenance and recovery, DHCP, routing, and VLAN.</li>
<li>Good communication and collaboration skills, fluent English.</li>
</ul>
WOULD BE A PLUS:
<ul>
<li>Certifications: Linux (RHCA, RCHE or RHCSA) certifications, etc.</li>
<li>Automation skills on Ansible and Python.</li>
<li>Basic SQL scripting.</li>
</ul>
*Please submit your resume and application in English 
WHO WE ARE 
Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution.  This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost. 
Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.  
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities in which we live. Mutual trust, respect, personal achievement, individual leadership, and a belief that we can contribute to the world every day are the cornerstones of the Acronis Team. 
#L1-RK1

Zagreb

System Administrator (Computer & Storage team)

Acronis is a world leader in cyber protection—empowering people with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for a Senior System Administrator who is ready to join our mission in creating a #CyberFit future
We are looking for a Senior System Administrator to empower our team of experienced engineers. We will be fighting side-by-side with real production problems, maintaining petabytes of data and thousands of servers in more than 50 data centers over the world. The candidate must possess the skills to deploy and maintain existing data center infrastructure based on Linux (RHEL-based), be able to communicate in English with vendor support via email and phone, and show strong skills in the automation of his working process.
Every member of our “A-Team” has an instrumental role and impact on the success of Acronis’ innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.
WHAT YOU'LL DO
<ul>
<li>Deploy and maintain hardware and software components in remote datacenters</li>
<li>Hardware and software monitoring and maintenance</li>
<li>Managing and troubleshooting of the Linux-based infrastructure of the remote DC</li>
<li>Evaluate and modify the system's performance</li>
<li>Develop simple automation for daily tasks</li>
<li>Document DC infrastructure and typical operations</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS) 
<ul>
<li>3+ years of experience in remote Datacenter System Administration</li>
<li>Deep Linux Operating System Skills (CentOS preferably) including installation, configuration, troubleshooting, patching, maintenance, and firmware/bios update</li>
<li>Advanced server hardware management and maintenance skills including drives, RAID, and host-based adapters</li>
<li>Understanding of TCP/IP stack and advanced networking skills including troubleshooting, patch maintenance and recovery, DHCP, routing, and VLAN</li>
<li>Good communication and collaboration skills</li>
<li>Network interface configuration skills</li>
<li>Fluent English</li>
</ul>
WOULD BE A PLUS:
<ul>
<li>Certifications: Linux (RHCA, RCHE or RHCSA) certifications, etc.</li>
<li>Automation skills on Ansible and Python</li>
<li>Basic SQL scripting</li>
</ul>


WHO WE ARE 
Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution.  This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost. 
Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.  
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities in which we live. Mutual trust, respect, personal achievement, individual leadership, and a belief that we can contribute to the world everyday are the cornerstones of the Acronis Team. 
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances. 
#LI-MC1

Senior System Administrator (Compute & Storage team)

Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for a Technical Support Specialist who is ready to join our mission in creating a #CyberFit future!
As the Technical Support Specialist, you will be responsible for working with customers to answer technical questions via email, phone and chat. You will work closely with the Expert team to answer Customers’ technical questions (act as liaison between the customer and internal Acronis resources). 
Every member of our “A-Team” has an instrumental role and impact on the success of Acronis innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.
WHAT YOU'LL DO
<ul>
<li>Provide technical support, configuration and troubleshooting of software-related inquiries via email, phone and chat for clients</li>
<li>Provide timely &amp; accurate status updates to customers and relevant internal stakeholders</li>
<li>Track customer issues using a ticketing system to ensure quick resolution and proper follow-up and documentation</li>
<li>Ensure that all relevant communication, documents, and files related to the case are accurately recorded in the support system</li>
<li>Advise/educate customers within procedural guidelines to ensure a complete solution to their technical or service questions</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS) 
<ul>
<li>Fluent German and English (both oral and written, Upper Intermediate as minimum)</li>
<li>Ability to analyze technical issues</li>
<li>Ability to convey technical information effectively</li>
<li>Excellent analytical skills</li>
<li>Exceptional customer service approach</li>
</ul>
Would be considered plus if you have
<ul>
<li>Prior Call Center experience in a customer/technical support setting</li>
</ul>
*Please submit your resume and application in English
WHO WE ARE

Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution. This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.
Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
#LI-LD1

Technical Support Specialist with German

Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for a Business Intelligence Analyst who is ready to join our mission in creating a #CyberFit future!
As a Business Intelligence Analyst, you will be translating data into meaningful and actionable insights for Acronis’ global customer support team. Analysis performed will directly impact and influence strategic decision making across the support organization. You will be responsible for building, maintaining, and improving reporting and dashboard capabilities in both Salesforce and Power BI. In this role you will be working closely with senior level support team members to define requirements, projects and tasks. To be successful as a Business Intelligence Analyst you should have a passion for data, highly analytical mind and strong English written and verbal communication skills in order to effectively collaborate with globally distributed team members.
Every member of our “A-Team” has an instrumental role and impact on the success of Acronis’ innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.
WHAT YOU'LL DO
<ul>
<li>Design a common reporting layout standard</li>
<li>Communicate with stakeholders, Subject Matter Experts (SMEs), and end -users to better understand, analyze, communicate, and validate requirements</li>
<li>Design, develop, test and implement Power BI and Salesforce dashboards and reports</li>
<li>Work with Query Editor to connect to different data sources and work with data models</li>
<li>Maintain and improve online reporting portal</li>
<li>Use various sources to pull data into Power BI such as SQL Server, Salesforce and Excel. Schedule automatic refresh in Power BI service</li>
<li>Develop custom calculated measures using DAX in Power BI to satisfy business needs</li>
<li>Create Excel macros and VBA code to massage data in Excel as well as link spreadsheets using SQL</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)
<ul>
<li>BA/BS degree or equivalent knowledge</li>
<li>3+ years of experience in/with:
<ul>
<li>Business Intelligence (Power BI desktop, Power BI desktop Pro, Power BI Service, Power BI report server), and other related IT development technologies like MS BI Stack (MS SQL Server, SSIS, SSAS, SSRS), especially in relation to extracting and reporting on data from Salesforce</li>
<li>Excel, using power query, formulas, pivot tables and graphs</li>
<li>SQL</li>
<li>Python or PowerShell (preferably both)</li>
<li>Salesforce, especially creating dashboards and reports</li>
</ul>
</li>
<li>Practical background in developing Power BI tabular reports, matrix reports, ad-hoc reports, drilldown, parameterized, cascading, conditional, table, matrix, and sub reports</li>
<li>Ability to work in groups as well as individually with minimum supervision</li>
<li>Willingness to learn new technologies as and when needed</li>
</ul>
WHO WE ARE
Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution. This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.
Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
#LI-LD1

Business Intelligence Analyst with Power BI

Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for a Cloud Software Support Specialist who is ready to join our mission in creating a #CyberFit future!
In this role you will be acting as liaison between the customers (Service Providers Partners) and internal Acronis resources. On a daily basis you will be dealing with various software related technical questions, via phone, email and chat, delivering best in class client experience.
Every member of our “A-Team” has an instrumental role and impact on the success of Acronis innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.
WHAT YOU'LL DO
<ul>
<li>Provide technical support, configuration and troubleshooting of software-related inquiries via email, phone and chat for customers and MSPs.</li>
<li>Perform technical analysis of customer problem and define plan for resolving it</li>
<li>Be responsible for building and maintaining strong relationships with partners</li>
<li>Interact daily with other engineers to provide technical action plans or take ownership of cases that require escalation</li>
<li>Work closely with the Expert team to answer Customers’ technical questions (act as liaison between the customer and internal Acronis resources)</li>
<li>Meet and exceed KPIs set for your role (customer satisfaction, productivity, interaction quality and others)</li>
<li>Ensure that all relevant communication, documents, and files related to the case are accurately recorded in the support system</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)
<ul>
<li>Fluent German and English (both oral and written, Upper Intermediate as a minimum)</li>
<li>1 or more years of work experience in a similar role (preferably in Hosting tech support or Managed Service Provider business)</li>
<li>Knowledge of Windows Server administration basics (know how to gather and analyze various Windows logs and dumps)</li>
<li>Ability to convey technical information effectively</li>
<li>Ability to analyze technical issues</li>
<li>Exceptional customer service approach and Excellent analytical skills</li>
</ul>
Would be considered plus if you have
<ul>
<li>Experience and knowledge of Linux/UNIX basics, CLI</li>
<li>Awareness of the modern Virtualization technologies (experience deploying and managing virtual machines on VMware ESXi / Microsoft Hyper-V clusters)</li>
<li>Experience with Business applications (MS Exchange, MS SQL, MySQL, Oracle DB, Citrix XenApp, NTP servers)</li>
</ul>
*Please submit your resume and application in English
WHO WE ARE

Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution. This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.
Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
#LI-LD1

Cloud Software Support Specialist (German Language)

Apply to Cyber Security Jobs in Zagreb in companies remotely and near you. New Cyber Security Jobs in Zagreb added daily.

Job Position and Company	Location	Tags	Posted
System Administrator (Computer & Storage team) at Acronis	Remote Full Time Administrator
Senior System Administrator (Compute & Storage team) at Acronis	Remote Full Time Administrator
Technical Support Specialist with German at Acronis	Remote Full Time
Business Intelligence Analyst with Power BI at Acronis	Remote Full Time Analyst
Cloud Software Support Specialist (German Language) at Acronis	Remote Full Time Windows

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