Rackspace

PRIMARY PURPOSE: Drives the full sales cycle to win and grow strategic accounts for Rackspace. Utilizes industry and strategic knowledge to execute large, complex, strategic, business changing deals. Penetrates and wins customer while also making them a net promoter. Leverages an established network of references to win credibility.Sales cycle: 6 - 24 Months.• Medium to large Commercial - Enterprise segment customers.• Customer centric mindset, with the ability to interface with support team on a daily basis.• Moderate to highly complex configurations.• Sells to high-level, up to C-suite management.• Technology sales experience, ideally selling managed/professional services • Hyperscaler experience<h3>KEY ACCOUNTABILITIES:</h3><ul><ul><li>Builds and owns the account plans, including pursuit plan, timeline, deliverables, and goals, for named prospects and accounts assigned to them.</li><li>Builds and owns integrated portfolio plan to prioritize activities targeted at named acquisition prospects and strategic accounts.</li><li>In partnership with regional sales manager, finalizes named prospect and account lists, providing input into additional strategic pursuits within territory that align with overall Rackspace competitive strategy (additions will be limited).</li><li>Coordinates with Marketing to select targeted marketing plays to run for named prospects; assists Business Development Reps in executing market/prospect plays.</li><li>Leads sales process for all Rackspace solutions, particularly large, complex, multi-cloud pursuits requiring cross functional collaboration.</li><li>Collaborates with Service Delivery Managers to proactively identify and invest in higher service levels for a customer with low MRR but high wallet and to identify and pursue opportunities for upgrades, cross-selling, and upselling.</li><li>Builds deep knowledge of customer business goals and industry to position Rackspace’s technology solutions for future growth.</li><li>Conducts targeted prospecting within assigned and named accounts.</li><li>Engages potential client to understand high-level needs and verifies right fit for Rackspace solution and to qualify leads based on set framework.</li><li>Leads efforts to create proposal for solution to prove value add.</li><li>Leads the negotiation, closure, and documentation of customer contracts and renewals (for customers with growth potential).</li><li>Collaborates with prospective customers to select the best solution to meet their needs out of the full product portfolio.</li><li>Recognized as an expert within Rackspace.</li><li>Proactively identifies and participates in the resolution of complex problems that impact the direction of the business.</li><li>Develops and delivers innovative strategies that benefit customers and/or clients.</li><li>Leads major business projects which impact a region or entire function.</li><li>Contributes to the development of annual organizational objectives/priorities.</li><li><b>Key Performance Indicators:</b></li><li>Meets or exceeds sales targets.</li><li>Meets or exceeds pipeline targets.</li><li>Ensures documentation necessary for the deal is properly maintained and updated and provides leadership updates on status, resources, and financial information.</li><li>Creates advocates out of clients by delivering fanatical customer experience and leverages client advocates to drive additional sales.</li></ul></ul><h3>PERSON SPECIFICATIONS: Knowledge/skills/abilities</h3><ul><ul><li>Business knowledge to understand customer needs and strategy and apply the value of Rackspace solutions to their specific situation.</li><li> Must have the experience and business savvy necessary to interact directly with CTO, CIO, VP and other senior roles within the customer organization.</li><li>Must have the business connections to gain access to new customers through self-directed referrals and customer penetration activities.</li><li>May be regarded as the expert in their particular job family.</li><li>Requires in-depth expertise and/or breadth of knowledge of own job family and of other job families within the job function.</li><li>Able to anticipate business and industry issues and recommend new and innovative approaches to respond.</li><li>Able to communicate the same message in a different way to both technical and business oriented people. Superior ability to adapt messages to stakeholders at all levels of the company, from CTO level to front-line technical support.</li><li>Strong presentation, written and verbal communication skills. Goal oriented with superior work ethic.</li><li>Able to influence others in decision-making.</li><li>Superior negotiation skills and the ability to negotiate with many personality types.</li><li>Effective time management skills and the ability to work numerous projects at the same time.</li><li>Strong problem solving skills and a high level of patience and the ability to nurture.</li><li>Able to develop and manage internal and external business relationships of various temperaments, talents and convictions.</li><li><b>EXPERIENCE:</b></li><li>Requires B2B sales experience in Managed or Cloud Hosting industry.</li><li>6 - 9 years of experience selling technical products, software, or SaaS in a B2B environment.</li><li>Proven track record of exceeding sales and revenue targets, getting immediate results while building repeatable processes, and selling innovative technologies to medium and large organizations</li><li>Successful acquisition sales experience, incorporating value/service selling in business or marketing required.</li><li>Experience in all facets of sales: outbound lead generation, follow up, pipeline management, training, and closing skills required.</li><li>Documented success in closing revenue generating business and successful history working under a quota required.</li><li>Previous strategic selling experience required.</li><li>Bachelor's Degree in Sales, Marketing, Business or a related field required.</li></ul></ul><b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Hong Kong

Sales Executive- Cloud sales- Hong Kong

The Data Center Operations Technician owns the responsibility of all IT Infrastructure, including customer configurations, within the data center environment ensuring all customer server environments are secure, operational and maintain 99.999% uptime.*Please note that for this role you will need fluent English and Cantonese (written and spoken) ** Note that this role will be the second shift, which is Monday - Friday 15:00-23:30 HKT *   <h3>Key Accountabilities</h3><ul><ul><li>IT cabling patching and patch management</li><li>Access control and security management</li><li>Rack allocation and DC space management</li><li>Hardware installation &amp; decommission of Server/Network/BMS/cables</li><li>Troubleshooting DC Network/Server/BMS Hardware</li><li>Monitoring of DC environment BMS, Serves, Network using monitoring tools</li><li>Report creation as per the requirement DC operations team</li><li>Documentation of activities and create/modify SOPs</li><li>Decommission life cycle of DC hardware</li><li>Inventory process, order replacement parts and return failed parts as required.</li><li>Structured cabling, labelling and troubleshooting of fiber/copper/telecom cables.</li><li>Rack power and rack power distribution unit installation and troubleshooting</li><li>System power supplies and cabling</li></ul></ul><h3>Key Requirements</h3><ul><ul><li>Diploma holder or above in Information Technology or related disciplines</li><li>Minimum 2 years working experience in sizeable Data Centre operations</li><li>Experience with Dell PowerEdge, HP ProLiant rack server &amp; Cisco network hardware preferred</li><li>Must be able to work a flexible schedule, 24x7x365 coverage, including holidays and weekends</li><li>Must possess strong written and verbal skills, type with proficiency and exhibit professional phone etiquette</li></ul></ul><h3>Success in the role requires the following personal qualities:</h3><ul><ul><li>Effective Communicator</li><li>Self Starter</li><li>Team Player</li><li>Open (Accepting) of Feedback</li><li>Ability to Identify Problems</li><li>Solicits input from others when making decisions</li></ul></ul>#LI-SM6<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Tseung Kwan O

Data Centre Operations Technician - HK

<p><strong>About OKX:</strong></p>
<p>At OKX, we believe our future is reshaped with technology. Founded in 2017, OKX is one of the world’s leading cryptocurrency spot and derivatives exchanges. OKX innovatively adopted blockchain technology to reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 20 million users in over 180 regions globally, OKX strives to provide an engaging platform that empowers every individual to explore the world of crypto. In addition to its world-class DeFi exchange, OKX serves its users with OKX Insights, a research arm that is at the cutting edge of the latest trends in the cryptocurrency industry. With its extensive range of crypto products and services, and unwavering commitment to innovation, OKX vision is a world of financial access backed by blockchain and the power of decentralized finance.</p>
<p>We invest in our people as much as we invest in technology. We are united by our engaging culture, here we win as a team, embrace changes, and do the right thing. We are committed to creating a friendly, rewarding and diverse environment for OKers. It doesn’t matter where you come from, here everyone feels valued, respected and has the same opportunities to develop and thrive — we want to bring out the best in you.</p>
<strong>Responsibilities:</strong>
<ul>
<li>
Provide Cyber Security incident response operation and support.
</li>
<li>
Provide support for deployment and promotion of security products
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<li>
Provide cyber security awareness training.
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Develop &amp; maintain IT security policy &amp; standards
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Assist in operating SRC (hackerone/etc)
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Assist to establish infrastructure review processes on network and infrastructure operation.
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</ul>
<strong>Requirements:</strong>
<ul>
<li>Degree holder in Computer Science or Masters in Information Systems / Technology</li>
<li>2+ years of Information Security experience in financial industry</li>
<li>Experience in cybersecurity operations to include Vulnerability Management, Incident Response</li>
<li>Familiar with security testing</li>
<li>Familiar with OWASP TOP10</li>
<li>Familiar with Cyber security compliance</li>
<li>Good command of written and spoken English with Mandarin</li>
</ul>

Software Engineer - Cybersecurity operation

As an Azure Pre-Sales Solutions Architect, you will be helping customers transform and solve real business problems by providing technical design advice to both new and existing customers across a broad range of industries such as finance, e-commerce, healthcare, public sector and infrastructure.Rackspace Technology is a global cloud computing services pioneer, with the role offering growth and learning opportunities across our multi-cloud solutions.To be successful in the role, you will have confidence in your skills, be agile under pressure and always available to mentor team members.<h3>Key Requirements:</h3><ul><ul><li>Previous pre-sales experience, combining customer facing, commercial and technical capabilities</li><li>Previous experience working with Microsoft Azure cloud platform in either a pre-sales or engineering role with an interest in technical pre-sales</li><li>Experience working with Public and Private Cloud platforms based on VMware, Microsoft, or OpenStack technology</li><li>Presenting to a variety of audiences through use of various mediums such as whiteboarding, phone / video conference, stage, etc.</li><li>You have experiences with leading customer workshops exploring the requirements and mapping solutions</li><li>You have experience with developing winning themes and then writing technical responses to bids (RFP’s RFI’s)</li><li>Comfortable engaging at all levels of a customer’s business, from working with senior/C-level leadership to guiding IT-specialists and developers on building solutions</li><li>Broad technical background and experience in a variety of technologies and services</li><li>You have a good understanding of modern application landscapes and their dependencies on the infrastructure platform</li></ul></ul>#LI-MT1<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Wan Chai

Azure Pre-Sales Solutions Architect

<b>Inventory Control Specialist – Data Center Operations - HK</b><b>Location:  Rackspace Data Center Tseung Kwan O Hong Kong</b> Rackspace is seeking an <b>Inventory Control Specialist </b>that has a passion for technology and is ready to join our<b> Data Center Operations Center </b>in Tseung Kwan O Hong Kong. <b>Position Summary</b>At Rackspace, an <b>Inventory Control Specialist</b> ensures accountability and security of data center inventory. Key element of this role is to understand and adhere to company safety policies and procedures as well as documented inventory controls and practices. As part of our FANATICAL support, you will provide service in alignment with Rackspace Core Values on a daily basis. <b>This role requires physical work:</b>·         shipping &amp; receiving of customer gear·         inventory management·         cycle counts·         returning decommissioned gear to inventory·         RMAs·         drive wiping·         selling excess inventory<h3>Responsibilities</h3><ul><ul><li>Manage and process internal tickets (with limited supervision). </li><li>Process equipment returning to secured inventory stockroom. </li><li>Execute physical movements of inventory. </li><li>Maintain meticulous 5S and housekeeping practices. </li><li>Participate in the root cause analysis method to investigate any customer[1]impacting events.</li><li>Participate in regularly schedule inventory-related meetings. </li><li>Assist in training of new and existing controllers. </li><li>Learn and demonstrate understanding of all safety policies, procedures and requirements, including acquisition of any required certifications. </li><li>Address inquiries from other internal/external departments. </li><li>Stock materials following industry handling standards. </li><li>Process hard drives containing data through the drive wiping and destruction processes. </li><li>Process requisitions. </li><li>Participate in count and assist in reconciliation for the cycle counting process. </li><li>Process reinstatements. </li><li>Process all return materials, including sub-assembly build. </li><li>Pull and assign items to fulfill customer contracts and upgrades. </li><li>Replenish inventory using kanban and min/max methodology. </li><li>Process materials for disposals. </li><li>Coordinate inbound and outbound shipments and properly communicate with freight companies. </li><li>Process international shipments adhering to industry standards. </li><li>Process inbound receipts required for custom products. </li><li>Package all shipments in alignment with documented company standards. </li><li>Complete all shipping and receiving documentation. </li><li>Process inter-organization transfers. </li><li>Demonstrate no less than full performance in a continuous, consistent, measurable manner.</li><li>Demonstrate high levels of passion and enthusiasm when providing Fanatical Support to all customers and coworkers. </li><li>Communicate in an honest, transparent manner focused on building trust amongst customers and coworkers.</li></ul></ul><h3>Qualifications</h3><ul><ul><li>Must have basic knowledge of integrated inventory control system. </li><li>Must have basic knowledge of the cycle counting process. </li><li>Must have basic shipping and receiving experience.</li><li>Must be able to work in a fast-paced, high-pressure environment. </li><li>Must have basic oral and written communication skills, as well as professional phone etiquette.</li><li>Familiarity with electronic and computer components.</li><li>Must be able to lift 60 lbs. overhead. </li><li>Familiarity with productivity software including, but not limited to, Microsoft Office and email client software, including the creation of rules and folder organization.</li><li>Must be able to type with proficiency and accuracy. </li><li>Must be able to work a flexible schedule. </li><li>Must have reliable transportation and be willing to travel occasionally as needed.</li></ul></ul><h3>Requirements</h3><ul><ul><li>High school diploma or equivalent required. Bachelor’s degree preferred.</li><li>2+ years’ inventory experience working within technology organization or closely related industry/company.</li><li>6 months of experience in an electronics/ computer- oriented position</li><li>Must have familiarity with inventory industry standards.</li></ul></ul><b>#LI-JB1</b><b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Inventory Control Specialist – Data Center Operations - HK

Apply to Cyber Security Jobs in Hong Kong in companies remotely and near you. New Cyber Security Jobs in Hong Kong added daily.

Job Position and Company	Location	Tags	Posted
Sales Executive- Cloud sales- Hong Kong at Rackspace	Full Time Manager
Data Centre Operations Technician - HK at Rackspace	Full Time
Software Engineer - Cybersecurity operation at OKX	Full Time Incident Response
Azure Pre-Sales Solutions Architect at Rackspace	Full Time
Inventory Control Specialist – Data Center Operations - HK at Rackspace	Full Time

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