Rackspace

Specializes in identifying, developing, and closing opportunities with new or existing customers that deliver incremental profitable growth and positive customer experiences. Owns and develops customer relationships, collaborating with both customers and internal resources to address customer and company priorities. Leverages subject matter experts and provides solutions aligned with business-unit priorities to satisfy customer needs. Responsible for the full sales cycle, from winning new customers to growing share of wallet in targeted existing customers for Rackspace. Utilizes industry knowledge to differentiate Rackspace and to acquire new customers and drive new footprint. Builds deep relationships with strategic customers and prospects, presenting viable IT and business solutions. Utilizes an entrepreneurial mindset to develop a hunting list of target customers aligned with Rackspace's multi- cloud solutions. Engages with C-suite executives, leveraging executive presence and emotional intelligence to understand customer challenges and competitor behavior to translate technology into impactful business solutions. Plans and executes pursuit and win strategies for specified opportunities, leads account reviews, and provides support to ensure successful development and implementation of strategic account plans, all while embodying Rackspace's core values in the sales arena. Higher-levels responsible for large deal business development and retention of strategic new customer acquisitions and high-value existing customers to generate sustainable revenues in line with business objectives.<h3>Career Level Summary</h3><ul><ul><li>Recognized as an external thought leader within a strategic organization function or job discipline and requires broad and comprehensive expertise in leading-edge theories, techniques and/or technologies within own field</li><li>Proactively identifies and solves problems that impact the management and direction of the business</li><li>Contributes to the development of the organizational function strategy or product or business strategy</li><li>Progression to this level is typically restricted on the basis of individual capabilities and business requirements</li></ul></ul><h3>Critical Competencies</h3><ul><ul><li>Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results.</li><li>Customer-driven: Prioritizes customer needs and satisfaction through collaborative and proactive problem-solving, and an unwavering commitment to customer success.</li><li>Expertise: Possesses deep understanding of customer needs and continually grows and enhances skills to provide customer-focused solutions.</li><li>Agility: Quickly adapts and responds to dynamic customer needs and expectations through innovative solutions.</li><li>Compassion: Cultivates a positive and supportive environment to effectively work together towards a common goal, fostering trust within Rackspace and with external stakeholders.</li></ul></ul><h3>Key Responsibilities</h3><ul><ul><li>Other Incidental tasks related to the job, as necessary.</li><li>Take overall consultative sales leadership for the new business and/or customer relationships with a select base of high value customers.</li><li>Create and implement account development strategies that succeed in exploiting the full business potential of the customer base, in line with business targets and objectives (Annual revenue, account growth through new business (MRR), Army of Promoters (NPS)</li><li>Maintain and agree a twelve-month business account plan, forecast and appropriate reporting framework.</li><li>Understand and position the whole product portfolio, including cloud and applications services to ensure future growth and retention.</li><li>Develop close relationships at every appropriate level and fully understand the business, buying and decision-making process of the accounts.</li><li>Build strategic relationships and Rackspace credibility within the target organization and comfortably engage at all levels of the Customer’s leadership team.</li><li>Proactively seek opportunities to create new revenue streams including joint Business Development activity for new and/or existing enterprise accounts.</li><li>Front all negotiations and tender submissions and facilitate and manage key communications between the company and the Customer to the highest professional standards.</li><li>Maintain a high awareness and knowledge of corporate market, industry and internal activities to ensure that all business opportunities are identified, considered and implemented appropriately.</li><li>Work with channel and sales reps to create and support the execution of joint business plans with key partners to drive profitable revenue and new customer acquisition for Rackspace Hosting</li><li>Responsible for adhering to company security policies and procedure as directed.</li><li>Installed base growth - revenue.</li><li>Execution of new sales opportunities - MRR</li><li>Access to new departments / divisions</li><li>KPIs, documentation, process tracked via Salesforce.</li></ul></ul><h3>Knowledge</h3><ul><ul><li>Focused on Professional Services - emphasis in cloud is a positive.</li><li>Consultative selling</li><li>Cloud solutions with emphasis on AWS and Azure</li></ul></ul><h3>Skills</h3><ul><ul><li>Client/Customer Service</li><li>New Account Acquisition Skills</li><li>Strong verbal communications</li><li>Excellent listener</li><li>Data-driven Decision Making</li><li>Analytical Skills</li><li>Negotiation Skills</li><li>Buying Process Skills</li><li>People Management</li><li>Public Speaking</li><li>Presentation Building</li></ul></ul><h3>Education</h3><ul><ul><li>High School Diploma or regional equivalent required</li><li>Bachelor's Degree required, preferably in field related to role. At the manager’s discretion, additional relevant experience may substitute degree requirement</li><li>A plus but not necessarily a must - AWS and Azure Certificates in sales training</li><li>Other recent certificates in cloud technology training</li></ul></ul><h3>Experience</h3><ul><ul><li>15+ years of experience in the field of role required</li></ul></ul><h3>Travel</h3><ul><ul><li>Local travel up to 90%</li></ul></ul><h3>Disclaimer</h3><ul><ul><li>The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.</li></ul></ul><b>Are you a Racker?</b>Rackers thrive in fast-paced environments built to inspire learning, growing, and innovating.  They are mission-inspired, values-grounded, culture-focused, and dedicated to making a positive impact in everything they do.  Rackers are inherently wired to solve problems and share ideas in small, nimble teams.  As experts in what they do, Rackers are serious about delivering a Fanatical Experience™ to our customers. Rackers are valued members of a winning team on an inspiring mission and we want you to join the Racker family! <b>Why work at Rackspace Technology?</b><i>Find your fanatical</i>. We deliver the best customer experience in the industry to businesses that perform life-saving research, power cities, and feed millions. <i>Come as you are</i>. Cultivating inclusion is not just the right thing to do, it enables us to win. Our Executive Inclusion Council and Racker Resource Groups (RRGs) partner to enable an inclusive workplace and drive initiatives such as Rackspace’s participation in the annual Texas Conference for Women. <i>Satisfy your curiosity</i>. No matter where you are going, we can help you get there. Our internal learning department, Rackspace University®, provides training and development to Rackers – from Microsoft™ certifications to effective leadership training – our goal is to help you grow. <i>Make a difference</i>. At the core of every Racker is a drive to leave the world better than we found it, and we are passionate about giving back to our communities across the globe. While Rackers can leverage paid volunteer time off for any cause, our Rack Gives Back program creates opportunities for Rackers to give their time and talent to others. <i>Live life completely</i>. We offer a well-rounded suite of health and wellness programs that help our Rackers achieve a healthy and balanced lifestyle. So while our Rackers are busy taking care of our customers, we take care of our Rackers.  #LI-Remote #LI-CM1 •        The following information is required by pay transparency legislation in the following states: CA, CO, HI, NY, and WA. This information applies only to individuals working in these states. •        The anticipated starting pay range for Colorado is: <i>187,200 – 329,230</i>•        The anticipated starting pay range for the states of Hawaii and New York (not including NYC) is: <i>198,500 – 349,030</i>•        The anticipated starting pay range for California, New York City and Washington is: <i>218,300 – 383,900</i>•        Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on <a href="https://rackspace.jobs/benefits/" rel="noopener noreferrer nofollow ugc" target="_blank">benefits</a> offered is here.

Sacramento

Government Services Sales Executive VI - Sacramento, CA - Remote

Specializes in identifying, developing, and closing opportunities with new or existing customers the deliver incremental profitable growth and positive customer experiences. Owns and develops customer relationships, collaborating with both customers and internal resources to address customer and company priorities. Leverages subject matter experts and provides solutions aligned with business-unit priorities to satisfy customer needs. Responsible for the full sales cycle, from winning new customers to growing share of wallet in targeted existing customers for Rackspace. Utilizes industry knowledge to differentiate Rackspace and to acquire new customers and drive new footprint. Builds deep relationships with strategic customers and prospects, presenting viable IT and business solutions. Utilizes an entrepreneurial mindset to develop a hunting list of target customers aligned with Rackspace's multi- cloud solutions. Engages with C-suite executives, leveraging executive presence and emotional intelligence to understand customer challenges and competitor behavior to translate technology into impactful business solutions. Plans and executes pursuit and win strategies for specified opportunities, leads account reviews, and provides support to ensure successful development and implementation of strategic account plans, all while embodying Rackspace's core values in the sales arena. Higher-levels responsible for large deal business development and retention of strategic new customer acquisitions and high-value existing customers to generate sustainable revenues in line with business objectives.<h3>Career Level Summary</h3><ul><ul><li>Recognized as an expert within the company and requires in-depth and/or breadth of expertise in own job discipline and broad knowledge of other job disciplines within the organization function</li><li>Solves unique problems that have a broad impact on the business</li><li>Contributes to the development of organizational sub-function strategy</li><li>Progression to this level is typically restricted on the basis of business requirements</li></ul></ul><h3>Critical Competencies</h3><ul><ul><li>Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results.</li><li>Customer-driven: Prioritizes customer needs and satisfaction through collaborative and proactive problem-solving, and an unwavering commitment to customer success.</li><li>Expertise: Possesses deep understanding of customer needs and continually grows and enhances skills to provide customer-focused solutions.</li><li>Agility: Quickly adapts and responds to dynamic customer needs and expectations through innovative solutions.</li><li>Compassion: Cultivates a positive and supportive environment to effectively work together towards a common goal, fostering trust within Rackspace and with external stakeholders.</li></ul></ul><h3>Key Responsibilities</h3><ul><ul><li>Other Incidental tasks related to the job, as necessary.</li><li>Responsible for full sales cycle from lead to close.</li><li>Builds and owns account plans, including pursuit plan, timeline, deliverables, and goals, for named prospects and strategic accounts assigned to them.</li><li>Builds and owns integrated portfolio plan to prioritize activities targeted at prospects and customer base.</li><li>Provides input into additional strategic pursuits within territory that align with overall Rackspace competitive strategy.</li><li>Coordinate with Marketing and BDRs to select targeted marketing plays to run for sales plays.</li><li>Leads defined sales process for all Rackspace solutions.</li><li>Conduct targeted outbound prospecting within assigned accounts. Collaborates with sales support on outbound efforts and lead generation activities.</li><li>Utilizes business relationships to drive new business opportunities for new and/or existing enterprise accounts.</li><li>Engage potential customer to understand high-level needs and verify right fit for Rackspace solution and to qualify leads based on set framework.</li><li>Performs proactive assessments of how well Rackspace solutions meet the customer requirements and what customization would be required; presents the assessment to customers as part of the sales process.</li><li>Lead efforts to create proposal for solution to prove value add. Provides customers with Rackspace product offering based on facts and an understanding of their current/future business needs and objectives.</li><li>Develops and delivers innovative strategies that benefit customers and/or customers.</li><li>Develops and nurtures relationships with key stakeholder to drive decisions that result in the close of the sale.</li><li>Leads the negotiation, closure, and documentation of customer contracts and renewals.</li><li>Recognized as an expert within Rackspace.</li><li>Proactively identifies and participates in the resolution of complex problems that impact the direction of the business</li><li>Identifies opportunities to create promoter Partners &amp; Customers and works to identify new ways to leverage our product set in order to delight them.</li><li>Cultivates and maintains strong relationships with Support Teams, Account Managers and Sales Support Teams.</li><li>Works closely with Sales Engineers, Technical Sales Reps to perform in depth assessment of customer needs and infrastructures.</li><li>Utilizes business relationships to drive new opportunities.</li></ul></ul><h3>Knowledge</h3><ul><ul><li>Expert-level knowledgeable in professional sales training and sales process</li><li>Expert-level understanding of the processes, procedures and systems used to accomplish the work and familiarity with the broader underlying concepts in own job discipline</li><li>Expert-level knowledge of Rackspace product portfolio, strategy, competitors, and customers</li></ul></ul><h3>Skills</h3><ul><ul><li>Analytical Skills</li><li>Buying Process Skills</li><li>Client/Customer Service</li><li>Data-driven Decision Making</li><li>Leadership</li><li>Negotiation Skills</li><li>New Account Acquisition Skills</li><li>People Management</li><li>Public Speaking</li><li>Presentation Building</li><li>Quality Assurance</li><li>Sales Lead Generation Skills</li><li>Sales Management</li><li>Sales Operations Management</li></ul></ul><h3>Education</h3><ul><ul><li>High School Diploma or regional equivalent required</li><li>Bachelor's Degree required, preferably in field related to role. At the manager’s discretion, additional relevant experience may substitute degree requirement</li></ul></ul><h3>Experience</h3><ul><ul><li>12 - 14 years of experience in the field of role required</li></ul></ul><h3>Travel</h3><ul><ul><li>Domestic/international travel required, greater than 50%</li></ul></ul><h3>Disclaimer</h3><ul><ul><li>The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.</li></ul></ul><b>Are you a Racker?</b>Rackers thrive in fast-paced environments built to inspire learning, growing, and innovating.  They are mission-inspired, values-grounded, culture-focused, and dedicated to making a positive impact in everything they do.  Rackers are inherently wired to solve problems and share ideas in small, nimble teams.  As experts in what they do, Rackers are serious about delivering a Fanatical Experience™ to our customers. Rackers are valued members of a winning team on an inspiring mission and we want you to join the Racker family! <b>Why work at Rackspace Technology?</b><i>Find your fanatical</i>. We deliver the best customer experience in the industry to businesses that perform life-saving research, power cities, and feed millions. <i>Come as you are</i>. Cultivating inclusion is not just the right thing to do, it enables us to win. Our Executive Inclusion Council and Racker Resource Groups (RRGs) partner to enable an inclusive workplace and drive initiatives such as Rackspace’s participation in the annual Texas Conference for Women. <i>Satisfy your curiosity</i>. No matter where you are going, we can help you get there. Our internal learning department, Rackspace University®, provides training and development to Rackers – from Microsoft™ certifications to effective leadership training – our goal is to help you grow. <i>Make a difference</i>. At the core of every Racker is a drive to leave the world better than we found it, and we are passionate about giving back to our communities across the globe. While Rackers can leverage paid volunteer time off for any cause, our Rack Gives Back program creates opportunities for Rackers to give their time and talent to others. <i>Live life completely</i>. We offer a well-rounded suite of health and wellness programs that help our Rackers achieve a healthy and balanced lifestyle. So while our Rackers are busy taking care of our customers, we take care of our Rackers.  #LI-Remote #LI-CM1 •        The following information is required by pay transparency legislation in the following states: CA, CO, HI, NY, and WA. This information applies only to individuals working in these states. •        The anticipated starting pay range for Colorado is: <i>201,900 – 296,120</i>•        The anticipated starting pay range for the states of Hawaii and New York (not including NYC) is: <i>215,000 – 315,260</i>•        The anticipated starting pay range for California, New York City and Washington is: <i>235,200 – 344,960</i>•        Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on <a href="https://rackspace.jobs/benefits/" rel="noopener noreferrer nofollow ugc" target="_blank">benefits</a> offered is here.

United States

California

Healthcare IT Services Sales Executive V - CA, AZ, NV

We are expanding our team of motivated technologists with a proven track record of delivering results in technology consulting. We are looking for a Machine Learning Architect with experience in cloud (AWS preferred) who is passionate about helping customers build AI/ML solutions at scale. Being an experienced technologist with technical depth and breadth, aided with strong interpersonal skills, you will work directly with customers as part of a delivery team, helping to enable innovation by creating state of the art Machine Learning solutions that align to business goals.   This role includes responsibilities both as a Professional Services Machine Learning Architect and as a hands-on Machine Learning engineer on customer engagements.  The qualified Machine Learning Architect will have demonstrated the ability to think strategically about businesses, create technical definitions around customer objectives in complex situations, develop solution strategies, motivate &amp; mobilize resources, and deliver results. The ability to connect technology with measurable business value is a critical component to be successful in this role. We seek team members who are self-motivated, driven, collaborative, passionate about machine learning, and want to have a direct positive impact on our customer's business. Strong communication skills and emotional intelligence are also needed to help develop a team that works with you.  <b>Work Location: Remote</b> <h3>Key Responsibilities:</h3><ul><ul><li>Design machine learning solutions and execute machine learning projects end to end from proof-of-concept stage to deployment in production using cloud native technologies and state of the art machine learning models.  </li><li>Be technically focused but work directly with the business representatives/customers to understand the requirements driving the need for a solution to be developed. </li><li>Be responsible for all phases of the project from problem definition, data annotation, model development, model deployment to end user documentation/training.  </li><li>Design the architecture of ML solutions on cloud platforms (AWS, Azure, GCP) including MLOPs. </li><li>Stay abreast of the latest developments. Read the latest published machine learning research and adapt the models to solve customer’s problems.  </li><li>Establish credibility by demonstrating technical excellence and delivering value through solutions you build.  Develop strong relationships with our customers. </li></ul></ul><h3>Qualifications:</h3><ul><ul><li>Masters with 10+ years of experience or PhD with 6+ years of experience in Machine Learning, Natural Language Processing (NLP) and Deep Learning. </li><li>Minimum 5+ years of experience architecting and building Machine Learning solutions. </li><li>Minimum 5+ years of experience with cloud platforms (AWS, GCP, Azure).  </li><li>Experience building ML models and strong knowledge of ML techniques is required.  </li><li>Experience with hugging face, TensorFlow/pytorch, transformer architectures, prompt engineering, agentic systems, LLMs. </li><li>Strong coding experience in Python and architectural patterns like microservices. </li><li>Solid understanding of agile methodologies and experience in planning machine learning projects from inception to production deployment.  </li><li>Strong problem-solving skills and the ability to lead a team on “what’s next” when encountering a technical issue in a machine learning project. </li><li>Excellent communication and presentation skills, with the ability to explain complex technical concepts to both technical and non-technical audiences. </li></ul></ul><h3>Travel:</h3><ul><ul><li>As per business requirements</li></ul></ul>$153,000 - $244,700 a yearThe following information is required by pay transparency legislation in the following states: CA, CO, HI, NY and WA. This information  applies only to individuals working in these states. The anticipated starting pay range for Colorado is: $153,000 - $204,000The anticipated starting pay range for Hawaii and New York (not including NYC) is: $167,400 - $223,200The anticipated starting pay range for California, New York City and Washington is: $183,500 - $244,700Based on eligibility, compensation for the role may include variable compensation in the form of bonus, commissions, or other discretionary payments.These discretionary payments are based on company and/or individual performance, and may change at any time.Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on <a href="https://rackspace.jobs/benefits/" rel="noopener noreferrer nofollow ugc" target="_blank">benefits</a> offered is here.#LI-VM1#LI-Remote#LI-USA#rackspace

San Diego

Machine Learning Architect (AWS)

Specializes in identifying, developing, and closing opportunities with new or existing customers that deliver incremental profitable growth and positive customer experiences. Owns and develops customer relationships, collaborating with both customers and internal resources to address customer and company priorities. Leverages subject matter experts and provides solutions aligned with business-unit priorities to satisfy customer needs. Responsible for the full sales cycle, from winning new customers to growing share of wallet in targeted existing customers for Rackspace. Utilizes industry knowledge to differentiate Rackspace and to acquire new customers and drive new footprint. Builds deep relationships with strategic customers and prospects, presenting viable IT and business solutions. Utilizes an entrepreneurial mindset to develop a hunting list of target customers aligned with Rackspace's multi- cloud solutions. Engages with C-suite executives, leveraging executive presence and emotional intelligence to understand customer challenges and competitor behavior to translate technology into impactful business solutions. Plans and executes pursuit and win strategies for specified opportunities, leads account reviews, and provides support to ensure successful development and implementation of strategic account plans, all while embodying Rackspace's core values in the sales arena. Higher-levels responsible for large deal business development and retention of strategic new customer acquisitions and high-value existing customers to generate sustainable revenues in line with business objectives.<h3>Career Level Summary</h3><ul><ul><li>Recognized as an external thought leader within a strategic organization function or job discipline and requires broad and comprehensive expertise in leading-edge theories, techniques and/or technologies within own field</li><li>Proactively identifies and solves problems that impact the management and direction of the business</li><li>Contributes to the development of the organizational function strategy or product or business strategy</li><li>Progression to this level is typically restricted on the basis of individual capabilities and business requirements</li></ul></ul><h3>Critical Competencies</h3><ul><ul><li>Recognized as an external thought leader within a strategic organization function or job discipline and requires broad and comprehensive expertise in leading-edge theories, techniques and/or technologies within own field</li><li>Proactively identifies and solves problems that impact the management and direction of the business</li><li>Contributes to the development of the organizational function strategy or product or business strategy</li><li>Progression to this level is typically restricted on the basis of individual capabilities and business requirements</li></ul></ul><h3>Critical Competencies</h3><ul><ul><li>Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results.</li><li>Customer-driven: Prioritizes customer needs and satisfaction through collaborative and proactive problem-solving, and an unwavering commitment to customer success.</li><li>Expertise: Possesses deep understanding of customer needs and continually grows and enhances skills to provide customer-focused solutions.</li><li>Agility: Quickly adapts and responds to dynamic customer needs and expectations through innovative solutions.</li><li>Compassion: Cultivates a positive and supportive environment to effectively work together towards a common goal, fostering trust within Rackspace and with external stakeholders.</li></ul></ul><h3>Key Responsibilities</h3><ul><ul><li>Other Incidental tasks related to the job, as necessary.</li><li>Take overall consultative sales leadership for the new business and/or customer relationships with a select base of high value customers.</li><li>Create and implement account development strategies that succeed in exploiting the full business potential of the customer base, in line with business targets and objectives (Annual revenue, account growth through new business (MRR), Army of Promoters (NPS)</li><li>Maintain and agree a twelve-month business account plan, forecast and appropriate reporting framework.</li><li>Understand and position the whole product portfolio, including cloud and applications services to ensure future growth and retention.</li><li>Develop close relationships at every appropriate level and fully understand the business, buying and decision-making process of the accounts.</li><li>Build strategic relationships and Rackspace credibility within the target organization and comfortably engage at all levels of the Customer’s leadership team.</li><li>Proactively seek opportunities to create new revenue streams including joint Business Development activity for new and/or existing enterprise accounts.</li><li>Front all negotiations and tender submissions and facilitate and manage key communications between the company and the Customer to the highest professional standards.</li><li>Maintain a high awareness and knowledge of corporate market, industry and internal activities to ensure that all business opportunities are identified, considered and implemented appropriately.</li><li>Work with channel and sales reps to create and support the execution of joint business plans with key partners to drive profitable revenue and new customer acquisition for Rackspace Hosting</li><li>Responsible for adhering to company security policies and procedure as directed.</li><li>Installed base growth - revenue.</li><li>Execution of new sales opportunities - MRR</li><li>Access to new departments / divisions</li><li>KPIs, documentation, process tracked via Salesforce.</li></ul></ul><h3>Knowledge</h3><ul><ul><li>Focused on Professional Services - emphasis in cloud is a positive.</li><li>Consultative selling</li><li>Cloud solutions with emphasis on AWS and Azure</li></ul></ul><h3>Skills</h3><ul><ul><li>Client/Customer Service</li><li>New Account Acquisition Skills</li><li>Strong verbal communications</li><li>Excellent listener</li><li>Data-driven Decision Making</li><li>Analytical Skills</li><li>Negotiation Skills</li><li>Buying Process Skills</li><li>People Management</li><li>Public Speaking</li><li>Presentation Building</li></ul></ul><h3>Education</h3><ul><ul><li>High School Diploma or regional equivalent required</li><li>Bachelor's Degree required, preferably in field related to role. At the manager’s discretion, additional relevant experience may substitute degree requirement</li><li>A plus but not necessarily a must - AWS and Azure Certificates in sales training</li><li>Other recent certificates in cloud technology training</li></ul></ul><h3>Experience</h3><ul><ul><li>15+ years of experience in the field of role required</li></ul></ul><h3>Travel</h3><ul><ul><li>Local travel up to 90%</li></ul></ul><h3>Disclaimer</h3><ul><ul><li>The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.</li></ul></ul><b>Are you a Racker?</b>Rackers thrive in fast-paced environments built to inspire learning, growing, and innovating.  They are mission-inspired, values-grounded, culture-focused, and dedicated to making a positive impact in everything they do.  Rackers are inherently wired to solve problems and share ideas in small, nimble teams.  As experts in what they do, Rackers are serious about delivering a Fanatical Experience™ to our customers. Rackers are valued members of a winning team on an inspiring mission and we want you to join the Racker family! <b>Why work at Rackspace Technology?</b><i>Find your fanatical</i>. We deliver the best customer experience in the industry to businesses that perform life-saving research, power cities, and feed millions. <i>Come as you are</i>. Cultivating inclusion is not just the right thing to do, it enables us to win. Our Executive Inclusion Council and Racker Resource Groups (RRGs) partner to enable an inclusive workplace and drive initiatives such as Rackspace’s participation in the annual Texas Conference for Women. <i>Satisfy your curiosity</i>. No matter where you are going, we can help you get there. Our internal learning department, Rackspace University®, provides training and development to Rackers – from Microsoft™ certifications to effective leadership training – our goal is to help you grow. <i>Make a difference</i>. At the core of every Racker is a drive to leave the world better than we found it, and we are passionate about giving back to our communities across the globe. While Rackers can leverage paid volunteer time off for any cause, our Rack Gives Back program creates opportunities for Rackers to give their time and talent to others. <i>Live life completely</i>. We offer a well-rounded suite of health and wellness programs that help our Rackers achieve a healthy and balanced lifestyle. So while our Rackers are busy taking care of our customers, we take care of our Rackers.  #LI-Remote #LI-CM1 •        The following information is required by pay transparency legislation in the following states: CA, CO, HI, NY, and WA. This information applies only to individuals working in these states. •        The anticipated starting pay range for Colorado is: <i>187,200 – 329,230</i>•        The anticipated starting pay range for the states of Hawaii and New York (not including NYC) is: <i>198,500 – 349,030</i>•        The anticipated starting pay range for California, New York City and Washington is: <i>218,300 – 383,900</i>•        Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on <a href="https://rackspace.jobs/benefits/" rel="noopener noreferrer nofollow ugc" target="_blank">benefits</a> offered is here.

Los Angeles

Government Services Sales Executive VI - Los Angeles/Orange County, CA - Remote

Overview Practice Managers are expected to be subject matter experts capable of leading a group of like-minded Rackers in the Data science, AI and ML practice. This role includes both deliveries in a Professional Services Data Science Architect or an SME role on customer engagements as well a commitment to ensuring the overall success of the practice as a leader.  As an experienced Data Science Practice Manager who understands how to run successful professional services engagements, you will help drive projects that deliver successful outcomes for customers wanting to do Data science and AI/Ml projects.  Successful candidates will have demonstrated the ability to think strategically about businesses, create technical definitions around customer objectives in complex situations, develop solutions andstrategies, motivate &amp; mobilize resources, provide technical guidance, and deliver results. The ability to connect technology with measurable business value is a critical component to be successful in this role. We seek team members who are self-motivated, driven, collaborative, and passionate about deep cloud adoption and technology in general.  As a manager, you will have a steam of direct reports that include Data Science Architects, Data Scientists, ML engineers who you will mentor and assist with their development. In addition to managing your direct reports, you will act as a leader within the practice, supporting objectives such as overall quality and efficiency of our delivery, supporting sales teams with shaping and reviewing opportunities, creating growth strategies for practice, and building and maintaining AWS alliance and partner <a href="http://relationships.Support" rel="noopener noreferrer nofollow ugc" target="_blank">relationships.Support</a> operational tasks such as resourcing support or hiring and onboarding new Rackers. Strong communication skills, the ability to lead and inspire others, and emotional intelligence are critical to your success in this role. <h3>What you'll be doing :</h3><ul><ul><li>As a Practice Manager, you will be technically focused but also will understand business planning implementation </li><li>Be the lead technical liaison between customers and engineering resources. </li><li>Provide tactical scope and work directly with the business representatives/customers to understand the requirements driving the need for a solution to be developed </li><li>Lead teams of both business and technical colleagues throughout the course of the project, and communicate with each of them effectively </li><li>Ensure that all the appropriate questions are asked and verify that nothing crucial to the success of the project is overlooked </li><li>Be an AI and ML evangelist by educating a variety of customers on the value of data science and AI Solutions. </li><li>Help customers transition to the cloud in a high-value migration approach that leverages best-of-breed designs and practices delivered in an agile model. </li><li>You will play an active role in delivering modern AI and ML solutions for clients, including generative AI, cognitive computing, and cloud services </li><li>Establish credibility and build impactful relationships with our customers to enable them to be cloud and Data science and AIadvocates </li><li>Lead and participate in deep solutions and architectural discussions to build confidence and ensure customer success when building platforms and services on the AWS platform. </li><li>Conduct deep-dive “hands-on” education/training sessions to transfer knowledge to customers interested in AWS and to ensure our Rackers are up to date </li><li>Attend and present valuable information at Industry Events </li><li>Collaborate in setting up Go to Market strategies for Data science and AI. </li><li>Traveling up to 50% of the time  </li><li>Hold regular 1:1 meetings with direct members of your team to share feedback, provide an avenue for trusted communications, and help with their career development. </li><li>Foster an aspirational working culture within  team </li><li>Own practice Growth &amp; Productivity </li><li>Provide coaching for team members and help establish and track goals </li><li>Act as a communication conduit to provide information to the practice membership </li><li>Create sources of feedback for practice members to promote consistent quality of delivery and support the professional development of practice members </li><li>Work with presales architects on designing and validating proposals and SOWs to ensure high-quality and deliverable engagements to drive successful outcomes for customers </li><li>Support tasks related to hiring including interviewing, supporting provisioning and evaluation of technical assignments, and onboarding new Rackers </li><li>Understand metrics of how the practice is performing and support initiatives to improve our operations and effectiveness </li><li>Identify and drive internal initiatives for the practice related to offer development, improving operations, improving our standard operating process, development of reusable delivery artifacts, and promoting knowledge within the organization </li></ul></ul><h3>Requirements</h3><ul><ul><li>12+ years of experience in customer-facing software/technology, data analysis, or consulting. </li><li>5+ years of experience working in a Consulting Company.</li><li>Minimum7+ years of experience architecting and building Data science and AI solutions. </li><li>Minimum6+ years of experience with AWS or other public cloud Data Science solutions </li><li>In-depth understanding and professional experience with AWS Data Analytics and AI/ML Services </li><li>Demonstrated knowledge of software development tools and methodologies </li><li> Solid understanding of agile methodologies </li><li>Master or Ph.D. in Computers and/or Data Science. </li><li>AWS, Azure or GCP Certified ML Certified Specialist. </li></ul></ul><h3>Travel:</h3><ul><ul><li>As per business requirements</li></ul></ul>$180,300 - $308,000 a yearThe following information is required by pay transparency legislation in the following states: CA, CO, HI, NY and WA. This information  applies only to individuals working in these states. The anticipated starting pay range for Colorado is: $180,300 - $264,440.The anticipated starting pay range for Hawaii and New York (not including NYC) is: $191,900 - $281,490.The anticipated starting pay range for California, New York City and Washington is: $210,000 - $308,000.Based on eligibility, compensation for the role may include variable compensation in the form of bonus, commissions, or other discretionary payments.These discretionary payments are based on company and/or individual performance, and may change at any time.Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on <a href="https://rackspace.jobs/benefits/" rel="noopener noreferrer nofollow ugc" target="_blank">benefits</a> offered is here.#LI-VM1#LI-Remote#LI-USA#rackspace

Practice Manager, Data Science, AI and ML

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Government Services Sales Executive VI - Sacramento, CA - Remote at Rackspace	Remote Full Time Manager
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Government Services Sales Executive VI - Los Angeles/Orange County, CA - Remote at Rackspace	Remote Full Time Manager
Practice Manager, Data Science, AI and ML at Rackspace	Remote Full Time Manager Consulting

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