Security Operations Center (SOC) Threat Analyst (Level 1), AVP (C12) (Hybrid)

Irving, TexasIrvingTexasUnited StatesNorth AmericaJuly 6, 2024

About Citi:

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.

Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

The Role:

The Info Security Tech Sr Analyst is an intermediate level position responsible for leading efforts to prevent, monitor and respond to information/data breaches and cyber-attacks. The overall objective of this role is to ensure the execution of Information Security directives and activities in alignment with Citi's data security policy. The Security Operations Center Threat Analyst will be part of the SOC Team. The team monitors, analyzes and responds to cyber threats and vulnerabilities on a 24x7 basis.

NOTE: The candidate in this role will have to work one weekend day per week.


  • Monitor, investigate, and analyze incidents on Intrusion Detection and Prevention tools, Anomaly Detection Systems, Firewalls, Antivirus Systems, and Proxy Devices like Palo Alto Networks, ArcSight, Splunk Enterprise Security, Arbor PeakFlow, Crowdstrike, Tanium, etc.
  • Follow pre-defined actions to handle BAU and High Severity issues including escalating to other support groups
  • Create and maintain operational reports for Key Performance Indicators (KPIs) for weekly and monthly metrics
  • Perform assessments and troubleshooting to help isolate issues with IDS/IPS sensors, antivirus servers, and vulnerability scanners
  • Participate in daily and ad hoc conference calls and quality assurance and documentation related tasks
  • Identify areas for tuning use cases or signatures to enhance monitoring value
  • Assist Security Incident Response Teams with incident investigations and aid in technical risk assessments
  • Coordinate with system development and infrastructure units to identify Information Security (IS) risks and the appropriate controls for development, day-to-day operations, and emerging technologies
  • Perform regular assessments based on dynamic changes in the threat landscape
  • Monitor vulnerability assessments and ethical hacks ensuring that issues are addressed for the applications that they support
  • Provide Information Security support with related activities during systems development (e.g. authentication, encryption)
  • Identify significant IS threats and vulnerabilities
  • Execute daily ad hoc tasks or lead small projects as needed
  • Work 1 weekend day per week in this role


  • 3+ years' experience in the security & operations fields
  • Strong knowledge of Intrusion Detection analysis, TCP/IP, and cyber security), various operating systems (Windows/UNIX), and web technologies (focusing on Internet security)
  • Ability to read and understand packet level data, Network Security Products (IDS/IPS, firewalls, etc.) and Host Security Products (HIPS, AV, VA scanners, etc.)
  • Knowledge of cutting edge threats, vulnerabilities, and recent cyber-attacks
  • Experience with vulnerability assessment as well as penetration testing or forensic analysis fields is a plus
  • Strong incident response experience
  • Consistently clear and concise written and verbal communication
  • Familiarity with Cloud security techniques and technologies is highly preferred


  • Bachelor’s degree/University degree or equivalent experience
  • Relevant Certifications from EC-Council, GIAC, (ISC)² are highly preferred (i.e. CISSP, GCIA, CCNA, C|EH)

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.


Job Family Group:



Job Family:

Information Security


Time Type:

Full time


Primary Location:

Irving Texas United States


Primary Location Salary Range:

$93,200.00 - $139,800.00


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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