Provisioning Virtualization Engineer

Job Profile SummaryThe Virtual Engineer is responsible for infrastructure tasks including provisioning hypervisors, connectivity issues, upgrades, and day-to-day issues and audits. Design, build, administer, maintain and troubleshoot complex VMware environments. Ensure utilization of proper change management procedures regarding the installation and testing of all upgrades and enhancements for VMware infrastructure. Troubleshoot problems and take corrective action on a timely and effective basis. Provide technical support to internal and external users. Due to the 24X7 operations of the business, must be able to work a flexible work schedule, may include nights, weekends, and holidays. Careel Level SummaryWorks independently on majority of tasks. Seeks input on complex or new issues.Key ResponsibilitiesGathers data for reporting and analysis. Manages physical inventory (remotely or locally). Works appropriate tickets in queue. Acts as the primary interface for the client or project manager for basic to intermediate projects. Implement large, complex enterprise-class solutions using Citrix, Microsoft and VMware technologies. Ensure the control, integrity and accessibility of the VMware environment for the enterprise. Perform regular checks of system components for errors and application of necessary corrective action. KnowledgeBasic working knowledge of Microsoft platforms and technologies including: IIS and SQL Server. Basic operating systems knowledge (Windows and Linux). Basic network administration skills. Basic working knowledge of fibre channel SANS. Basic working knowledge of NFS. Skills and EducationHigh school diploma or equivalent required. Bachelor’s degree preferred CertificationsThe following certifications preferred: CCIA, CCEE, CCEA, CCA, VCP, MCSE/MCITP ExperienceRequires 6-18 months related technical experience in systems engineering or administration. Internal candidates require experience in a Systems Administrator role (Rackspace L2 or L3 equivalent). Basic experience in VMware virtual systems preferred Physical DemandsGeneral office environment. Moderate levels of stress may occur at times. May require long periods sitting and viewing a computer monitor. No special physical demands required. Schedule flexibility to include working a weekend day regularly and holidays as required by the business for 24/7 operations.  TravelOccasional travel, less than 10%. DisclaimerThe above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future. More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.