Rackspace

Rackspace Technology is a leading provider of expertise and managed services across all the major public and private cloud technologies. We’ve evolved Fanatical Support to encompass the entire customer journey — providing Fanatical Experience™ from first consultation to daily operations. Our passionate experts combine the power of proactive, always-on service and expertise with best-in-class tools and automation to deliver technology when and how our customers need it.Using cloud-native approaches based on leading DevOps practices, we work at the forefront of technology to help organisations modernize applications and data, build in the leading security solutions and deploy everything on the right cloud infrastructure for maximum effectiveness. We are seeking a Senior DevOps Engineer with skills in AWS to deliver cloud transformational outcomes into our clients. Ideally, you will have experience working in a consulting role, leading other engineers to deliver automated, secure and robust cloud solutions. We like people who get involved in all levels of technical discussions, from architecture to hands on coding. We are looking for a strong technical expert, with experience leading world-class teams of engineers on complex projects from inception to delivery. You will join a friendly, highly-collaborative team in Poland with immediate access to the latest certifications and world-class training schemes!Work location: Fully remote (you must live in Poland).<h3>Responsibilities:</h3><ul><ul><li>Design and implementation of scalable software services, alongside engineering and architecture teams. Focus on the hands on delivery and implementation of technology solutions.</li><li>Assess client needs and recommend technology solutions for the successful Build and Deployment of complex and scalable cloud based solutions</li><li>Execution of Cloud engineering tasks within migration sprint cycles aligned to best practices and templates within a customer project team.</li><li>Build out of new customer cloud solutions using cloud native components.</li><li>Extend and enhance business value, making technical decisions which impact the success of assigned projects i.e. How/What.</li><li>Usage of foundational architecture and components to build out automated cloud environments, CI/CD pipelines and supporting services frameworks</li><li>Present architecture to external stakeholders of varying levels, from Developers to Senior Customer Leadership.</li><li>Brief senior leadership and end users at varying levels of familiarity with cloud technologies, about the technology selections, best practices, and benefits.</li><li>Enable major DevOps projects for successful production state</li><li>Provide technical expertise and resolving complex technical issues</li><li>Lead critical deployments and align with the customer, creating direct value for individual projects. </li><li>Lead technical root cause analysis</li><li>Manage the production change approval process</li></ul></ul><h3>Job Requirements: </h3><ul><ul><li>You’ll be a strong technical expert, with experience on complex projects from inception to delivery, to deliver automated, secure and robust cloud infrastructure solutions. Using your deep technical expertise, you will help customers optimize their workloads by providing application focused assistance to build, deploy, integrate, scale and heal using native AWS and 3rd party toolchains and automation oriented agile principles.</li><li>Through both hands-on and consultative approaches, you will be responsible for supporting customers with tasks including provisioning resources and modifying Cloud environments, performing upgrades, and addressing day-to-day customer issues. You’re happy to get involved in all levels of technical discussions, from architecture to hands on coding.</li><li>A good grounding in infrastructure technology is highly advantageous, as is a programming background. Leveraging personal subject matter expertise, working closely with peers, the role will be accountable for delivering engineering consulting services in a client-facing role, often on-site with customers. You’ll be the voice of Rackspace within the customer.</li></ul></ul><h3>Technical Skills</h3><ul><ul><li>Proven hands-on experience with AWS.</li><li>Previous exposure to large-scale system design.</li><li>Technical Tooling: Terraform + Git/Version Control eg: GitLab/GitHub</li><li>Specialty: Landing Zone + Networking + Identity Foundation + Security + CI/CD Pipelines + GitHub Actions.</li><li>Other Skills: Agile/SAFe + GxP/ISO27001 + JIRA/Confluence</li><li>Preferred Coding Language: HashiCorp Configuration Language (HCL) + JSON + Typescript + Go.</li><li>Preferred Certifications: AWS Certified Cloud Practitioner + any of the following; AWS Certified Developer, Associate (DVA), AWS Certified DevOps Engineer Professional (DOP-C02), AWS Certified SysOps Administrator Associate, AWS Certified Advanced Networking - Specialty (ANS-C01), AWS Certified Solution Architect - Associate (SAA), AWS Certified Security - Specialty (SCS).</li><li>Thorough understanding of AWS IAM roles, profiles and permission sets</li><li>Knowledge and usage of GitHub repositories, Connectors, Webhooks </li><li>Demonstrable experience of Terraform, registry management, published and custom providers</li><li>Proven experience of creating and managing CI/CD pipelines, workers, and agents</li><li>Proven experience of automated code testing and reviews</li><li>Knowledge of Open Policy Agent, Lacework Query Language would be a bonus.</li></ul></ul>#LI-SB1About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Romania

Senior AWS DevOps Engineer

Job Title - Linux Administrator Level - 2Job Location - India Remote /Gurgaon Shift - 9:00 am to 6:00 pm ISTNotice Period - Not more than 30days PS - This is a customer facing role , we need someone with good communication skills . Our company is growing rapidly and is hiring for a linux administrator. To join our growing team, please review the list of responsibilities and qualifications.ResponsibilitiesParticipate in configuring, designing and implementing such upgradesOversight of Linux server support issuesOverseeing Linux server support issuesEngineering and designing business platforms and systems that will meet the company's business needsAtleast Four (4) + years of Linux/Unix experience, specifically RHEL, Debian or Ubuntu, and AIXQualifications for linux administratorLinux Administration will be involved in demonstrating Linux system administration, ZFS, SMF, SUN Cluster, Veritas Volume Manager, NFS, TCP/IP networking and SAN storage (Powerpath), shell scriptingLinux Administration LVM(Logical Volume Manager) administration, user management, suse manager administration, exposure to yum, zypper, rpm, security hardeningLicensing or Certifications for Linux Administrator IAT, RHCSA, AWS, ITIL, PKI, II, O&amp;M, RHSA, CE, OS

India

Gurugram

Linux Administrator Level 2 - IN

Acronis

Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for a Salesforce Team Manager to join our mission to create a #CyberFit future and protect all data, applications and systems across any environment.
As a Salesforce Team Manager, you will lead a team of highly skilled professionals who empower key business departments by automating day-to-day operations through the custom development of essential business systems.
WHAT YOU'LL DO 
<ul>
<li>Drive all the aspects of the implementation of Salesforce-based development projects at Acronis</li>
<li>Provide technical leadership by example: define the architecture of Salesforce initiatives and projects; take active role in development (create flows/screens, define automation logic); review deliverables of team-members</li>
<li>Gather and translate the business requirements of customers into technical requirements and relay the requirements to other team members</li>
<li>Define and drive the implementation of engineering excellence principles</li>
<li>Define and enhance internal planning and collaboration processes between business, other technical teams and salesforce team</li>
</ul>
WHAT YOU BRING  
<ul>
<li>3+years of experience as Product/Project/Team manager of CRM development teams</li>
<li>3+ years of experience with Salesforce as solution architect, administrator or developer</li>
<li>Advanced knowledge of Salesforce (DB structure, sharing rules, roles/profiles, flows, WFRs, Apex, VisualForce, SOQL, LWC, Aura, etc..)</li>
<li>Ability to hire, mentor, and lead a team of developers and administrators</li>
<li>Ability to gather requirements from business stakeholders and shape them into technical requirements for the team</li>
<li>Good understanding of distributed system architecture and what is needed to run distributed systems</li>
<li>Ability to plan software releases and present status updates to stakeholders</li>
<li>Ability to troubleshoot and find the root causes, prepare RCA and deliver it to the key stakeholders</li>
<li>Fluent English</li>
</ul>
*Please submit your resume and application in English
WE OFFER 
<ul>
<li>Competitive health insurance benefits and annual leave</li>
<li>Hybrid and flexible working models</li>
<li>Employee recognition and referral bonus programs</li>
<li>Monthly sports card for employees and family members</li>
<li>Monthly public transport card, free parking, free office lunch vouchers</li>
<li>Teambuilding, social activities and networks</li>
</ul>
Professional Development 
<ul>
<li>Global mentorship program</li>
<li>Trainings, certifications and professional development activities</li>
<li>Participation in conferences and seminars</li>
</ul>
WHO WE ARE
Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments.
A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses.
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
#LI-LD1

Sofia

Salesforce Team Manager

Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for a Salesforce Solution Architect to join our mission to create a #CyberFit future and protect all data, applications and systems across any environment.
In the role of Salesforce Solution Architect within the Cyber Systems team you will be responsible for designing and delivering robust Salesforce capabilities to enable Acronis business users for success and maximizing our value from Salesforce’s platform. You will act as a subject matter expert for our Salesforce administrators and developers on configuration, architecture and Salesforce best practices. As part of your responsibilities you will collaborate with other internal system owners and administrators and external vendors to deliver integrated solutions across Acronis’ systems.
WHAT YOU'LL DO 
<ul>
<li>Be the go-to person for the feature requests and possibilities of Salesforce platform at Acronis</li>
<li>Participate in requirements gathering with business users</li>
<li>Prepare/review/approve solution documentation including business requirements, functional and technical designs</li>
<li>Translate business requirements into well-architected solution that best leverage the Salesforce platform</li>
<li>Review and guide solutions approaches proposed by Salesforce team members</li>
<li>Oversee execution of solution designs given to Salesforce team members for implementation</li>
<li>Work closely with various technology teams at Acronis to define and implement scalable, integrated solutions using Salesforce technologies</li>
<li>Provide and lead with regard to best practices and standards on the design and development of Salesforce solutions</li>
<li>Keep abreast of new Salesforce features and functionality and provide recommendations for adoption within Acronis Salesforce Org</li>
<li>Assist with Salesforce platform management tasks such as release review, app evaluation, data archiving, metadata backup etc.</li>
<li>Establish standards, best practices and design patterns to serve as templates for the Salesforce team</li>
<li>Provide oversight and mentorship to junior team members to ensure they adhere to standards and best practices</li>
<li>Supervise a team of 2-3 business analysts</li>
</ul>
WHAT YOU BRING  
<ul>
<li>3 + years of enterprise Salesforce experience with expertise in Sales and Service Cloud, platform configuration, architecture, and integration best practices.</li>
<li>Proficient in Salesforce configuration, including page layouts, roles, profiles, custom objects, workflow rules, Process Builder, Flow, and sharing rules.</li>
<li>Salesforce Administrator or Advanced Administrator certification is required.</li>
<li>Familiarity with Apex, Visualforce, SOQL, and WLC, with some hands-on experience.</li>
<li>Strong team player attitude with intellectual agility, strategic thinking, and the ability to translate concepts into successful solutions.</li>
<li>Skilled in evaluating design requirements to determine the best approach using declarative tools, code, or third-party solutions.</li>
<li>Capability of strategic thinking with a hands-on approach to executing tasks.</li>
</ul>
*Please submit your resume and application in English
WHO WE ARE
Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments.
A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses.
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
#LI-LD1

Belgrade

Salesforce Solution Architect (BA Team Lead)

Rackspace Technology is a leading provider of expertise and managed services across all the major public and private cloud technologies. We’ve evolved Fanatical Support to encompass the entire customer journey — providing Fanatical Experience™ from first consultation to daily operations. Our passionate experts combine the power of proactive, always-on service and expertise with best-in-class tools and automation to deliver technology when and how our customers need it.Using cloud-native approaches based on leading DevOps practices, we work at the forefront of technology to help organisations modernize applications and data, build in the leading security solutions and deploy everything on the right cloud infrastructure for maximum effectiveness. We are seeking a Senior DevOps Engineer with skills in AWS to deliver cloud transformational outcomes into our clients. Ideally, you will have experience working in a consulting role, leading other engineers to deliver automated, secure and robust cloud solutions. We like people who get involved in all levels of technical discussions, from architecture to hands on coding. We are looking for a strong technical expert, with experience leading world-class teams of engineers on complex projects from inception to delivery. You will join a friendly, highly-collaborative team in Poland with immediate access to the latest certifications and world-class training schemes!Work location: Fully remote (you must live in Poland).<h3>Responsibilities:</h3><ul><ul><li>Design and implementation of scalable software services, alongside engineering and architecture teams. Focus on the hands on delivery and implementation of technology solutions.</li><li>Assess client needs and recommend technology solutions for the successful Build and Deployment of complex and scalable cloud based solutions</li><li>Execution of Cloud engineering tasks within migration sprint cycles aligned to best practices and templates within a customer project team.</li><li>Build out of new customer cloud solutions using cloud native components.</li><li>Extend and enhance business value, making technical decisions which impact the success of assigned projects i.e. How/What.</li><li>Usage of foundational architecture and components to build out automated cloud environments, CI/CD pipelines and supporting services frameworks</li><li>Present architecture to external stakeholders of varying levels, from Developers to Senior Customer Leadership.</li><li>Brief senior leadership and end users at varying levels of familiarity with cloud technologies, about the technology selections, best practices, and benefits.</li><li>Enable major DevOps projects for successful production state</li><li>Provide technical expertise and resolving complex technical issues</li><li>Lead critical deployments and align with the customer, creating direct value for individual projects. </li><li>Lead technical root cause analysis</li><li>Manage the production change approval process</li></ul></ul><h3>Job Requirements: </h3><ul><ul><li>You’ll be a strong technical expert, with experience on complex projects from inception to delivery, to deliver automated, secure and robust cloud infrastructure solutions. Using your deep technical expertise, you will help customers optimize their workloads by providing application focused assistance to build, deploy, integrate, scale and heal using native AWS and 3rd party toolchains and automation oriented agile principles.</li><li>Through both hands-on and consultative approaches, you will be responsible for supporting customers with tasks including provisioning resources and modifying Cloud environments, performing upgrades, and addressing day-to-day customer issues. You’re happy to get involved in all levels of technical discussions, from architecture to hands on coding.</li><li>A good grounding in infrastructure technology is highly advantageous, as is a programming background. Leveraging personal subject matter expertise, working closely with peers, the role will be accountable for delivering engineering consulting services in a client-facing role, often on-site with customers. You’ll be the voice of Rackspace within the customer.</li></ul></ul><h3>Technical Skills</h3><ul><ul><li>Proven hands-on experience with AWS.</li><li>Previous exposure to large-scale system design.</li><li>Technical Tooling: Terraform + Git/Version Control eg: GitLab/GitHub</li><li>Specialty: Landing Zone + Networking + Identity Foundation + Security + CI/CD Pipelines + GitHub Actions.</li><li>Other Skills: Agile/SAFe + GxP/ISO27001 + JIRA/Confluence</li><li>Preferred Coding Language: HashiCorp Configuration Language (HCL) + JSON + Typescript + Go.</li><li>Preferred Certifications: AWS Certified Cloud Practitioner + any of the following; AWS Certified Developer, Associate (DVA), AWS Certified DevOps Engineer Professional (DOP-C02), AWS Certified SysOps Administrator Associate, AWS Certified Advanced Networking - Specialty (ANS-C01), AWS Certified Solution Architect - Associate (SAA), AWS Certified Security - Specialty (SCS).</li><li>Thorough understanding of AWS IAM roles, profiles and permission sets</li><li>Knowledge and usage of GitHub repositories, Connectors, Webhooks </li><li>Demonstrable experience of Terraform, registry management, published and custom providers</li><li>Proven experience of creating and managing CI/CD pipelines, workers, and agents</li><li>Proven experience of automated code testing and reviews</li><li>Knowledge of Open Policy Agent, Lacework Query Language would be a bonus.</li></ul></ul>#LI-LP2#LI-RemoteAbout Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Poland

Acronis is a world leader in cyber protection—empowering people with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for a Technical Support Engineer with German who is ready to join us in creating a #CyberFit future!
The Technical Support Engineer with German will function as the main support technical expert in specific Company’s products or services. Be the person responsible for resolving the customers’ technical incidents using your own expertise and extensive cooperation with the Company’s Engineering departments. Craft solutions, submit bug reports, coordinate complex tasks with other teams (Engineering, QA, DCO, Product Management), communicate with the customers to their complete satisfaction.
Every member of our “A-Team” has an instrumental role and impact on the success of Acronis’ innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.
WHAT YOU'LL DO
<ul>
<li>Focus on fast and effective technical issues troubleshooting involving various software, networking and hardware environments</li>
<li>Perform technical analysis of customer issues and define plan for fixing them</li>
<li>Direct involvement with the product and engineering teams</li>
<li>Provide technical advices to junior staff members and review technical results, evaluations and analyses</li>
<li>Create Knowledge Base articles, best practice guides and other documentation</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS) 

<ul>
<li>Fluent German and English (both oral and written, Upper Intermediate as a minimum);</li>
<li>Ability to describe the details on technical issues in all their complexity when needed;</li>
<li>2 or more years of work experience in an applicable industry and role are a plus;</li>
<li>Great communication skills and customer focus, ability to prioritize and switch between a variety of time-sensitive issues</li>
<li>Responsible and quick to decide and act;</li>
<li>Network troubleshooting (know how to use Wireshark, tcpdump, iperf; experience with deploying and configuring services like DHCP, DNS, L2TP/IPSEC/Open VPN, HTTP servers);</li>
<li>Windows Administrator;</li>
<li>Linux Administrator is a plus;</li>
<li>Virtualization experience is a plus;</li>
<li>Business applications (should be familiar with one or more of the following: MS Exchange, MS SQL, MySQL, Oracle DB, Citrix XenApp, NTP servers);</li>
<li>Passion for troubleshooting, ability to come up with efficient solutions for unordinary issues;</li>
<li>Good communication skills and customer focus, ability to prioritize and switch between a variety of time-sensitive issues;</li>
<li>Passion for troubleshooting, ability to come up with efficient solutions for unordinary issues;</li>
<li>Strong internal customer focus with desire to learn all aspects of the business;</li>
<li>High level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high-level of accuracy;</li>
<li>Strong written and verbal communication and interpersonal skills;</li>
<li>Outstanding organizational, problem solving, and multi-tasking skills;</li>
<li>Team-player and positive attitude, eager to do more and help out, views challenging situations as opportunities;</li>
<li>Self-motivated, proactive, and able to work with minimal supervision;</li>
</ul>

*Please submit your resume and application in English
WHO WE ARE
Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution.  This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.
Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities in which we live. Mutual trust, respect, personal achievement, individual leadership, and a belief that we can contribute to the world everyday are the cornerstones of the Acronis Team.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
#LI-LD1

Tunis

Technical Support Engineer, Priority Team (German Language)

Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for an ERP Administrator to join our mission to create a #CyberFit future and protect all data, applications, and systems across any environment. 
The ERP Administrator who will be reporting directly under the VP of ERP will be responsible for managing the corporate Acumatica ERP system, supporting its users, taking ownership of our Acumatica helpdesk, and continually improving the ERP system. This role will also lead various customization, software development, and integration projects, designing, developing new, and maintaining existing Acumatica customizations.

WHAT YOU'LL DO
<ul>
<li>Design and develop new Acumatica customizations and integrations tailored to meet the specific needs of our organization</li>
<li>Troubleshoot and maintain existing customizations and integrations, ensuring their functionality and compatibility with system upgrades</li>
<li>Successfully manage the company's Acumatica ERP system, ensuring its smooth operation and optimal performance</li>
<li>Provide ongoing support to Acumatica ERP users, resolving issues, and addressing user concerns promptly</li>
<li>Conduct regular maintenance tasks, including customization deployments, updates, upgrades, and performance optimizations</li>
<li>Offer technical guidance to other team members and stakeholders on Acumatica-related matters</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)
<ul>
<li>4+ years of experience managing ERP solutions, with a strong understanding of ERP systems and processes.</li>
<li>2+ years of hands-on experience with Acumatica support, or customization/programming, or functional/implementation consultant experience with Acumatica ERP.</li>
<li>Proficiency in C# and .NET Framework</li>
<li>Knowledge of T-SQL and experience working with Microsoft SQL relational databases.</li>
<li>Solid understanding of accounting principles and practices.</li>
<li>Demonstrated ability to work autonomously and collaboratively within a distributed team.</li>
<li>Willingness to occasionally work on weekends for scheduled maintenance tasks.</li>
<li>Excellent communication skills in English.</li>
</ul>
*Please submit your resume and application in English
WHO WE ARE
Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments.
A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses.
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
#LI-MC1

London

Acumatica ERP Developer

Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for а Tier 3 QA Engineer who is ready to join our mission in creating a #CyberFit future!
In this role you will be responsible for verifying product functionality based on Customer reports, including designing test scenarios &amp; running these tests, creating environments, analyzing test results, and preparing reports on the defects to the development/product team. In addition, you will participate in pre-release testing - conducting internal user acceptance testing prior to releases.
WHAT YOU'LL DO
<ul>
<li>Analyze Customers' issues, investigate root causes;</li>
<li>Identify test conditions, design test cases, plan testing activities;</li>
<li>Maintain and design complex test environments required for tests execution;</li>
<li>Execute test cases according to the described scenarios (Customer cases);</li>
<li>Work with logs &amp; diagnostic information using appropriate techniques &amp; tools;</li>
<li>Analyze test results, logs &amp; prepare reports to the development teams;</li>
<li>Log &amp; document bugs in the tracking system (Jira), verify bugs;</li>
<li>Participate in building of virtual testing framework;</li>
<li>Execute exploratory testing &amp; User Acceptance Testing (UAT);</li>
<li>Collect comprehensive &amp; relevant data for bug investigation;</li>
<li>Work with R&amp;D, Support, Product, and other departments on technical questions &amp; user scenarios.</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)
<ul>
<li>Bachelor’s degree in Computer Science or Engineering;</li>
<li>2+ years of experience as a QA Tester (Manual) or System Administrator or in a related field;</li>
<li>Pre-Intermediate level of English (ability to read documentation &amp; write simple texts) or higher;</li>
<li>Familiarity with any Virtualization system (VMWare ESXi, MS Hyper-V, oVirt, KVM);</li>
<li>Strong skills of basic Windows/Linux system operations, including software installation, network configuration, general troubleshooting;</li>
<li>Knowledge of various operating systems: MS Windows (including corporate versions) and Linux distributions;</li>
<li>Hands-on experience with GUI, and CLI;</li>
<li>Experience in testing or support of endpoint security solutions;</li>
<li>Experience in investigating and troubleshooting performance related incidents with built-in and 3rd-party tools.</li>
<li>Understanding of User Experience;</li>
<li>Understanding of common software failures &amp; faults;</li>
<li>Attention to details;</li>
<li>Strong analytical &amp; problem solving skills;</li>
<li>Time-management skills (SLA);</li>
<li>Strong multitasking;</li>
<li>Ability to work autonomously &amp; in a team.</li>
</ul>
Would be considered plus if you have
<ul>
<li>MacOS experience;</li>
<li>Cybersecurity analyst's skills;</li>
<li>Scripting skills (e.g. JavaScript, Python, PowerShell, etc.).</li>
</ul>
*Please submit your resume and application in English
WHO WE ARE
Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments.
A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses.
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances. 
#LI-LD1

Bratislava

Tier 3 QA Engineer

Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for an ERP Administrator to join our mission to create a #CyberFit future and protect all data, applications, and systems across any environment. 
The ERP Administrator who will be reporting directly under the VP of ERP will be responsible for managing the corporate Acumatica ERP system, supporting its users, taking ownership of our Acumatica helpdesk, and continually improving the ERP system. This role will also lead various customization, software development, and integration projects, designing, developing new, and maintaining existing Acumatica customizations.
WHAT YOU'LL DO
<ul>
<li>Design and develop new Acumatica customizations and integrations tailored to meet the specific needs of our organization</li>
<li>Troubleshoot and maintain existing customizations and integrations, ensuring their functionality and compatibility with system upgrades</li>
<li>Successfully manage the company's Acumatica ERP system, ensuring its smooth operation and optimal performance</li>
<li>Provide ongoing support to Acumatica ERP users, resolving issues, and addressing user concerns promptly</li>
<li>Conduct regular maintenance tasks, including customization deployments, updates, upgrades, and performance optimizations</li>
<li>Offer technical guidance to other team members and stakeholders on Acumatica-related matters</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)
<ul>
<li>4+ years of experience managing ERP solutions, with a strong understanding of ERP systems and processes.</li>
<li>2+ years of hands-on experience with Acumatica support, or customization/programming, or functional/implementation consultant experience with Acumatica ERP.</li>
<li>Proficiency in C# and .NET Framework</li>
<li>Knowledge of T-SQL and experience working with Microsoft SQL relational databases.</li>
<li>Solid understanding of accounting principles and practices.</li>
<li>Demonstrated ability to work autonomously and collaboratively within a distributed team.</li>
<li>Willingness to occasionally work on weekends for scheduled maintenance tasks.</li>
<li>Excellent communication skills in English.</li>
</ul>
*Please submit your resume and application in English
WHO WE ARE
Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments.
A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses.
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
#LI-MC1

Seattle

ERP Developer  (Acumatica)

Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for a Gainsight Administrator to join our mission to create a #CyberFit future and protect all data, applications and systems across any environment.
Gainsight Administrator plays a crucial role in driving value for partners across the lifecycle, thanks to the workflows they configure as a member of the Operational Excellence for Partner Success team. Gainsight Administrator collaborates with cross-functional business teams to develop partner success strategies and craft the associated business requirements. They translate these requirements into technical designs that they implement in Gainsight and, at times, integrated systems such as Salesforce, while adhering to systems administration best practices. Gainsight Administrator then trains team members and business partners to use the workflows they’ve set up, teach users best practices, ensure successful technical deployments on a recurring basis, and engage in daily problem solving to ensure the team can use the system productively. Altogether, they create and manage scalable processes and solutions on the Gainsight platform to support business goals.
WHAT YOU'LL DO
Solution Design
<ul>
<li>Configure, deploy, and administer the Gainsight platform (system configuration, reports, dashboards, end-to-end workflows, systems integrations)</li>
<li>Collaborate with cross-functional end users to gather business requirements that impact Gainsight and Salesforce, and configure the system to meet those needs (partnering with other operations teams as needed)</li>
<li>Collaborate with internal teams to identify key metrics, data sources, and the frequency and granularity of data feeds</li>
</ul>
Business Processes
<ul>
<li>Develop new business processes in partnership with Partner Success leadership and cross-functional teams</li>
<li>Manage the rollout of processes, including thoughtful timing</li>
<li>Design business rules that analyze partner data and trigger actions for the Partner Success team to engage with partners</li>
<li>Help users to develop an understanding of contributors to partners health, sources of partner risk/churn, and positive trends</li>
<li>Manage mapping and documentation of partner success processes</li>
</ul>
Upkeep and Support
<ul>
<li>Manage day-to-day support of Gainsight users, including fielding questions, ad-hoc customizations, design and implementation of core functionality, workflow adjustments, and user administration, security, and permissions</li>
<li>Monitor system performance, data integrity, and user activity and suggestions to make recommendations, thus establishing a process of continuous improvement of the Gainsight platform</li>
<li>Maintain expertise in Gainsight and other relevant software by staying up to date on new features, trends, and related technologies</li>
<li>Identify opportunities for improvement of existing tools and processes, including adopting new features in each Gainsight major release</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)
<ul>
<li>Bachelor’s degree, or equivalent experience in a relevant field (e.g., customer success, operations, business analysis, data analytics, database administration, computer science, data analytics)</li>
<li>Experience as end-user of a CRM (preferably Salesforce), customer support system, or marketing automation system</li>
<li>Demonstrated rapid, self-driven, experiment-driven learning of unfamiliar systems/software</li>
<li>Experience working in customer/partner success, or equivalent understanding of key customer/partner success principles</li>
<li>Demonstrated project management, business analysis, and problem-solving</li>
<li>Experience working in cross-functional teams</li>
<li>Self-starter, demonstrating leadership of owned projects</li>
<li>Excellent written and verbal communication and presentation skills</li>
<li>Strategic thinking and prioritization</li>
<li>Problem solver with a systems mindset Preferred</li>
<li>Gainsight experience as end-user</li>
<li>Gainsight administration experience, or Gainsight Associate Administrator (Level 1) Certification</li>
<li>CRM administration experience or certification</li>
<li>Partner/Customer-facing experience, especially as a Partner/Customer Success Manager</li>
<li>Experience interacting with senior leadership and managers</li>
<li>Experience in operations for partner/customer success, sales, support, services, or marketing</li>
<li>Experience in data analysis, business intelligence, and design of reports and dashboards</li>
<li>Understanding of data structures, data modeling, and database management</li>
</ul>
*Please submit your resume and application in English
WHO WE ARE

Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments.
A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses.
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances. 
#LI-WC1

Mumbai

Gainsight System Administrator

Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for а Senior Linux Systems Administrator who is ready to join our mission in creating a #CyberFit future!
In this role you will support Acronis internal IT systems and virtualization platforms. You will deploy, update and maintain distributed virtualization clusters, and work with other teams to ensure SLAs are met. This role may require occasional work outside of business hours in case of emergencies.
WHAT YOU'LL DO
A part of the internal Acronis systems run on Linux on bare metal servers or in VMs, both on-premise and in the cloud. Your job will be to:
<ul>
<li>Deploy, manage and upgrade Linux servers; using Ansible for consistent provisioning and configuration.</li>
<li>Manage infrastructure monitoring (Zabbix and Prometheus), implement new monitoring checks and retire obsolete ones.</li>
<li>Fix the problems when they arise, ensuring SLOs are reached.</li>
<li>Based on the operational experience gathered, design and implement infrastructure improvements for better security, stability, performance and efficiency.</li>
<li>Maintain the documentation and the configuration repository.</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)
<ul>
<li>Familiarity with Linux system administration, both on bare metal and in virtualized environments.</li>
<li>Understanding of storage technologies including iSCSI, RAID and SDS.</li>
<li>Understanding of the principles of infrastructure-as-a-code, experience using Ansible and shell scripting for Linux system administration/automation.</li>
<li>Knowledge of virtualization and containerization technologies with hands-on experience with Docker, KVM and oVirt.</li>
<li>Experience using GIT in collaborative development.</li>
<li>Good understanding of TCP/IP and network technologies.</li>
<li>Basic knowledge of MySQL administration.</li>
<li>Knowledge of at least one programming language such as Python, Ruby, or Go would be highly advantageous.</li>
<li>Ability and willingness for acquiring of new skills and knowledge.</li>
<li>Curiosity and tenacity to problems solving.</li>
</ul>
*Please submit your resume and application in English.
WHO WE ARE

Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments.
A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses.
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances. 
#LI-LD1

Senior Linux Systems Administrator

Budapest

Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for a Middle System Engineer to join our mission to create a #CyberFit future and protect all data, applications and systems across any environment.
We are seeking a skilled Cloud Platform System Engineer who has a passion for scripting, coding, automation, and doing everything as code. This role requires having a proper understanding of the Software Development Lifecycle and possessing good knowledge and expertise in various automation tools for developing digital pipelines (CI/CD pipelines) and the development cycle in general.
WHAT YOU'LL DO
<ul>
<li>Create, extend, and improve delivery/development processes and systems</li>
<li>Participate in the architecture, design, deployment, and maintenance phases of software</li>
<li>Maintain infrastructure, configuration, and monitoring in the way of "Infrastructure as Code"</li>
<li>Smooth running of production systems and maintaining system availability</li>
<li>You will be in a team of Senior System Engineer/DevOps people</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)
<ul>
<li>2+ years as a System Administrator or 3+ years as a DevOps/SRE</li>
<li>Experience in automation development</li>
<li>Strong Linux administration skills</li>
<li>Experience in configuration management (Ansible)</li>
<li>Middle Python/Bash/Groovy/PHP development skills (you should understand the difference between structures)</li>
<li>Knowledge of the network stack (you should know about NGINX, DNS, DHCP, PXE and the difference between firewall, routing, NAT)</li>
<li>Knowledge about principles of Infrastructure as Code</li>
<li>Knowledge about principles of CI/CD</li>
<li>Knowledge of virtualization and containerization</li>
<li>Knowledge of provision and orchestration systems</li>
<li>Knowledge about public and hybrid clouds</li>
<li>Strong communication skills for communication with teams in multiple countries</li>
<li>English (upper-intermediate)</li>
</ul>
WHO WE ARE
Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments.
A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses.
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
WE OFFER 
<ul>
<li>Competitive health insurance benefits and annual leave</li>
<li>Hybrid and flexible working models</li>
<li>Employee recognition and referral bonus programs</li>
<li>Monthly sports card for employees and family members</li>
<li>Monthly public transport card, free parking, free office lunch vouchers</li>
<li>Teambuilding, social activities and networks</li>
</ul>

Professional Development 
<ul>
<li>Global mentorship program</li>
<li>Trainings, certifications and professional development activities</li>
<li>Participation in conferences and seminars </li>
</ul>
#LI-MC1

Middle System Engineer (Cloud Platform)

Travel and Expense Administrator II - IN

Rackspace Technology is a leading provider of expertise and managed services across all the major public and private cloud technologies. We’ve evolved Fanatical Support to encompass the entire customer journey — providing Fanatical Experience™ from first consultation to daily operations. Our passionate experts combine the power of proactive, always-on service and expertise with best-in-class tools and automation to deliver technology when and how our customers need it.Rackspace has been commissioned by the Kingdom of Saudi Arabia to assure the build of a sovereign multi-tenant private cloud that we have designed.  Role OverviewWe are seeking an experienced ServiceNow Engineer to join our professional services team, dedicated to supporting a key enterprise customer. The ideal candidate will have extensive expertise in designing, implementing, and optimizing ServiceNow solutions across multiple modules. This role requires a strategic thinker who can drive innovation, lead complex projects, and serve as a trusted advisor to the customer.This role will be permanently on-site with a customer in Riyadh (KSA).Arabic language skills will be highly advantageous.<h3>Key Responsibilities</h3><ul><ul><li>Solution Architecture: Design and architect comprehensive ServiceNow solutions tailored to the customer's specific needs and business objectives.</li><li>Technical Leadership: Provide technical leadership on complex ServiceNow implementations, upgrades, and integrations.</li><li>Customer Relationship: Serve as the primary technical point of contact for the customer, building strong relationships and trust.</li><li>Best Practices: Ensure adherence to ServiceNow best practices and drive continuous improvement initiatives.</li><li>Team Leadership: Mentor junior team members and collaborate with cross-functional teams to deliver high-quality solutions.</li><li>Innovation: Identify opportunities for innovation and propose new solutions to enhance the customer's ServiceNow environment.</li><li>Performance Optimization: Analyze and optimize system performance, scalability, and security.</li><li>Project Management: Lead large-scale ServiceNow projects, managing scope, timelines, and resources effectively.</li></ul></ul><h3>Qualifications</h3><ul><ul><li>Bachelor's degree in Computer Science, Information Technology, or related field.</li><li>8+ years of experience with ServiceNow, including extensive hands-on development and architecture experience.</li><li>Deep expertise in multiple ServiceNow modules (e.g., ITSM, ITOM, CSM, SecOps, HR Service Delivery).</li><li>Strong understanding of ITIL processes and best practices.</li><li>Excellent problem-solving and analytical skills.</li><li>Outstanding communication and presentation abilities.</li><li>Experience in a customer-facing professional services role.</li><li>ServiceNow certifications (e.g., Certified Implementation Specialist, Certified Application Developer, Certified System Administrator).</li></ul></ul><h3>Preferred Qualifications</h3><ul><ul><li>Experience with ServiceNow's latest features and capabilities.</li><li>Knowledge of complementary technologies and integrations.</li><li>Background in consulting or professional services for enterprise clients.</li></ul></ul>#LI-LP2

Saudi Arabia

Riyadh

ServiceNow Engineer

Job Description Summary:Responsible for Reconciling invoices, credit cards and out of pocket expenses against expense management system data and statements and support for travel bookings.     Job Description:Minimum 3-6 years analytical experience, preferably in a Supply Chain or Travel and Expense role.* You will be responsible for Auditing employee expense reports online for accuracy and compliance with the Travel and Expenses policy * Investigating and resolving audit related issues and queries. * Understanding of basic knowledge on processes around Travel and Expense process i.e., CONCUR, audits in Workday* Responding to emails and chat messages from employees with superior customer service and quick responses to inquiries regarding expense reports and rules. * Train all new travelers and Corp card users in the use of the Expense reporting solution to adhere to Corporate Policy* Ensure that process and procedure documentation and User documentation are properly maintained and that updates are created, as required, in a timely manner* Co-ordinate with Travel partners to ensure are systems are up to date and in sync with program* Assist employees with Travel related queries

Apply to NIST Cyber Security Jobs in companies remotely and near you. New NIST Cyber Security Jobs added daily.

Job Position and Company	Location	Tags	Posted
Senior AWS DevOps Engineer at Rackspace	Remote Full Time Administrator Consulting
Linux Administrator Level 2 - IN at Rackspace	Remote Full Time Administrator Manager
Salesforce Team Manager at Acronis	Remote Full Time Administrator Manager
Salesforce Solution Architect (BA Team Lead) at Acronis	Remote Full Time Administrator
Senior AWS DevOps Engineer at Rackspace	Remote Full Time Administrator Consulting
Technical Support Engineer, Priority Team (German Language) at Acronis	Remote Full Time Administrator Windows
Acumatica ERP Developer at Acronis	Remote Full Time Administrator Consultant
Tier 3 QA Engineer at Acronis	Remote Full Time Administrator Analyst Javascript
ERP Developer (Acumatica) at Acronis	Remote Full Time Administrator Consultant
Gainsight System Administrator at Acronis	Remote Full Time Administrator Manager
Senior Linux Systems Administrator at Acronis	Remote Full Time Administrator
Senior Linux Systems Administrator at Acronis	Remote Full Time Administrator
Middle System Engineer (Cloud Platform) at Acronis	Remote Full Time Administrator
Travel and Expense Administrator II - IN at Rackspace	Remote Full Time Administrator
ServiceNow Engineer at Rackspace	Full Time Administrator Consulting
Travel and Expense Administrator II - IN at Rackspace	Remote Full Time Administrator Audit

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