Rackspace

As a full spectrum AWS integrator, we assist hundreds of companies to realize the value, efficiency, and productivity of the cloud. We take customers on their journey to enable, operate, and innovate using cloud technologies – from migration strategy to operational excellence and immersive transformation. If you like a challenge, you’ll love it here, because we solve complex business problems every day, building and promoting great technology solutions that impact our customers’ success. The best part is, we’re committed to you and your growth, both professionally and personally. <b>Overview</b> Our Big Data Engineers are experienced technologists with technical depth and breadth, along with strong interpersonal skills. In this role, you will work directly with customers and our team to help enable innovation through continuous, hands-on, deployment across technology stacks. You will work to build data pipelines and by developing data engineering code (as well as writing complex data queries and algorithms). If you get a thrill working with cutting-edge technology and love to help solve customers’ problems, we’d love to hear from you. It’s time to rethink the possible. Are you ready?<h3>What You’ll Be Doing:</h3><ul><ul><li>Build complex ETL code.</li><li>Build complex SQL queries using MongoDB, Oracle, SQL Server, MariaDB, MySQL.</li><li>Work on Data and Analytics Tools in the Cloud.</li><li>Develop code using Python, Scala, R languages.</li><li>Work with technologies such as Spark, Hadoop, Kafka, etc.</li><li>Build complex Data Engineering workflows.</li><li>Create complex data solutions and build data pipelines.</li><li>Establish credibility and build impactful relationships with our customers to enable them to be cloud advocates.</li><li>Capture and share industry best practices amongst the community.</li><li>Attend and present valuable information at Industry Events.</li></ul></ul><h3>Qualifications &amp; Experience:</h3><ul><ul><li>Bachelor's degree in computer science, Information Technology, or a related field.</li><li>3+ years design &amp; implementation experience with distributed applications.</li><li>2+ years of experience in database architecture and data pipeline development.</li><li>Strong understanding of data modeling, ELT, ETL processes, data lakes, and data warehousing concepts.</li><li>Proficiency with AWS services such as S3, Redshift, Glue, RDS, DyanmoDB, EMR, Lambda, Kinesis, and Athena.</li><li>Knowledge of big data technologies and frameworks (e.g., Hadoop, Spark).</li><li>Experience with programming languages such as SQL, Python, or Scala.</li><li>Presentation skills with a high degree of comfort speaking with executives, IT management, and developers.</li><li>Excellent communication skills with an ability to hold the right level conversations.</li><li>Demonstrated ability to adapt to modern technologies and learn quickly.</li><li>Certification in AWS (e.g., AWS Data Engineer Associate, AWS Solutions Architect Associate) is preferred.</li><li>#LI-JB2</li><li>#LI-Remote</li></ul></ul>#LI-JB2#LI-Remote<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Egypt

Giza

AWS Data Engineer

As a full spectrum GCP integrator, we assist hundreds of companies to realize the value, efficiency, and productivity of the cloud. We take customers on their journey to enable, operate, and innovate using cloud technologies – from migration strategy to operational excellence and immersive transformation.   If you like a challenge, you’ll love it here, because we solve complex business problems every day, building and promoting great technology solutions that impact our customers’ success. The best part is, we’re committed to you and your growth, both professionally and personally.   <b>Overview</b>   Our Big Data Engineers are experienced technologists with technical depth and breadth, along with strong interpersonal skills. In this role, you will work directly with customers and our team to help enable innovation through continuous, hands-on, deployment across technology stacks. You will work to build data pipelines and by developing data engineering code (as well as writing complex data queries and algorithms).   If you get a thrill working with cutting-edge technology and love to help solve customers’ problems, we’d love to hear from you. It’s time to rethink the possible. Are you ready? <h3>What You’ll Be Doing:</h3><ul><ul><li>Build complex ETL code.</li><li>Build complex SQL queries using MongoDB, Oracle, SQL Server, MariaDB, MySQL.</li><li>Work on Data and Analytics Tools in the Cloud.</li><li>Develop code using Python, Scala, R languages.</li><li>Work with technologies such as Spark, Hadoop, Kafka, etc.</li><li>Build complex Data Engineering workflows.</li><li>Create complex data solutions and build data pipelines.</li><li>Establish credibility and build impactful relationships with our customers to enable them to be cloud advocates.</li><li>Capture and share industry best practices amongst the community.</li><li>Attend and present valuable information at Industry Events.</li></ul></ul><h3>Qualifications &amp; Experience:</h3><ul><ul><li>Bachelor's degree in computer science, Information Technology, or a related field.</li><li>3+ years design &amp; implementation experience with distributed applications.</li><li>2+ years of experience in database architecture and data pipeline development.</li><li>Strong understanding of data modeling, ELT, ETL processes, data lakes, and data warehousing concepts.</li><li>Proficiency with GCP services such as BigQuery, Dataflow, Pub/Sub, GCS, Composer, Dataproc, and Cloud Functions.</li><li>Knowledge of big data technologies and frameworks (e.g., Hadoop, Spark).</li><li>Experience with programming languages such as SQL, Python, or Scala.</li><li>Presentation skills with a high degree of comfort speaking with executives, IT management, and developers.</li><li>Excellent communication skills with an ability to hold the right level conversations.</li><li>Demonstrated ability to adapt to modern technologies and learn quickly.</li><li>Certification in GCP (e.g., Professional Data Engineer) is preferred</li><li>#LI-JB2</li><li>#LI-Remote</li></ul></ul>#LI-JB2#LI-Remote<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

GCP Data Engineer

We are seeking an experienced Automation Testing Engineer to join our dynamic team. This role is critical as we prepare for eight upcoming software releases, necessitating a shift from manual to automated testing. The ideal candidate will have a strong background in automation testing and will be instrumental in enhancing our testing processes to improve software quality and efficiency<h3>Key Responsibilities</h3><ul><ul><li>Design, develop, and execute automated test scripts for functional, regression, and performance testing.</li><li>Collaborate with cross-functional teams to understand requirements and create effective test strategies.</li><li>Analyze test results, identify defects, and work closely with development teams to ensure timely resolution.</li><li>Maintain and enhance existing automated test frameworks and tools.</li><li>Develop and implement best practices for automation testing to ensure high-quality software delivery.</li><li>Monitor and report on test progress, providing insights into testing metrics and quality assurance.</li></ul></ul><h3>Experience &amp; Qualifications</h3><ul><ul><li>Bachelor’s degree in Computer Science, Engineering, or a related field.</li><li>Minimum of 5 years of experience in software testing, with a focus on automation.</li><li>Proficiency in automation tools such as Selenium, Appium, or similar technologies.</li><li>Strong programming skills in languages such as Java, Python, or C#.</li><li>Experience with continuous integration and continuous deployment (CI/CD) practices.</li><li>Excellent problem-solving skills and attention to detail.</li><li>#LI-SB1</li></ul></ul>

Automation Testing Engineer

We are seeking an experienced Senior DevOps Engineer to join our growing team. This role is crucial in addressing our increasing workload and resource constraints, particularly as we prepare for eight upcoming releases. Your expertise will be instrumental in enhancing our development efficiency, securing project timelines, and improving overall software quality<h3>Responsibilities</h3><ul><ul><li>Design, implement, and maintain CI/CD pipelines to streamline software delivery processes.</li><li>Manage and optimize cloud infrastructure using platforms such as AWS, Azure, or GCP.</li><li>Implement and maintain containerization and orchestration technologies (e.g., Docker, Kubernetes).</li><li>Collaborate with development teams to improve code deployment processes and application performance.</li><li>Implement and manage monitoring and logging solutions to ensure system reliability and performance.</li><li>Automate manual processes to increase efficiency and reduce human error.</li><li>Ensure security best practices are implemented across all systems and processes.</li><li>Provide technical leadership and mentorship to junior team members.</li></ul></ul><h3>Experience</h3><ul><ul><li>Bachelor's degree in Computer Science, Engineering, or a related field.</li><li>Minimum of 5 years of experience in DevOps or similar roles.</li><li>Strong proficiency in scripting languages such as Python, Bash, or PowerShell.</li><li>Extensive experience with CI/CD tools (e.g., Jenkins, GitLab CI, CircleCI).</li><li>In-depth knowledge of cloud platforms (AWS, Azure, or GCP) and Infrastructure as Code (IaC) tools.</li><li>Expertise in containerization technologies (Docker) and orchestration platforms (Kubernetes).</li><li>Familiarity with monitoring and logging tools (e.g., Prometheus, ELK stack).</li><li>Strong problem-solving skills and ability to work in a fast-paced environment</li><li>#LI-SB1</li></ul></ul>

Senior DevOps Engineer

<b>Rackspace Customer Success (CS) framework aims at ensuring that Rackspace clients successfully achieve their business goals and priorities thanks to the value that stems from its solutions and services.</b><b>The Customer Success Manager has ownership of the relationship between Rackspace and their dedicated portfolio of customers. The Customer Success Manager is expected to continually develop and strengthen the relationships held to create strategic partnerships through pro-active and personable interactions.</b><b>·  Commercial and business acumen.</b><b>·  A passion and strength for building robust relationships with a range of stakeholders.</b><b>·  The ability to identify opportunities to delight and wow customers.</b><b>·  Proven experience of Customer Success best practices (including ITIL).</b><b>·  An innovative approach to problem solving.</b><b>·  Effective communication and negotiation skills at all levels, technical through to directors.</b><b>·  The ability to motivate and galvanise disparate teams to deliver against customer requirements.</b><h3>Key Accountabilities</h3><ul><ul><li><b>Provides strategic leadership and direction for the delivery of pre- and post-sales services and support to customers, as well as strategic planning 6 months, 1 year and 2 years in advance.</b></li><li><b>Manages all facets of customer retention (CRM) including participating in the resolution of customer concerns and defining, developing a customer contact strategy and growth plans.</b></li><li><b>Analyses operational processes, escalation procedures and performs assessments to identify opportunities for Customer Success improvements and value add to the customer/clients.</b></li><li><b>Develops Customer Success procedures to ensure efficient and effective running of the service</b></li><li><b>Confidently liaises between departments to resolve status, production, delivery and billing inquiries.</b></li><li><b>Able to resolve issues in innovative and practical ways.</b></li><li><b>Reviews and negotiates credit claims.</b></li><li><b>Develops and manages responses, ensuring customer service with speed and accuracy and all client/customer Customer Success issues are resolved. Uses skills as an experienced professional with a comprehensive understanding of industry best practices and company policies and procedures</b></li></ul></ul><h3>Key Requirements</h3><ul><ul><li><b>Comprehensive understanding and experience of industry best practices and how to apply them to company policies and procedures and customer requirements. The ability to communicate technical information and complex technical issues to a variety of stakeholders.</b></li><li><b>Experienced in working with Google Public Cloud, with knowledge of its products and services.</b></li><li><b>Excellent networking skills, with a proven ability to navigate organizations and build strong relationships with C level leaders.</b></li><li><b>Highest level of communication, organization, problem solving, and time management skills.</b></li><li><b>Proactive in nature – with a focus on creating strategic 6 month, 1 year, 2 year plans.</b></li><li><b>Advanced understanding of Rackspace’s differentiator in the market with an ability to communicate the value of that difference to key stakeholders</b></li><li><b>Ability to understand and apply Rackspace's customer support model and demonstrate value to customers.</b></li><li><b>Experience with customer negotiations.</b></li><li><b>Experience managing large corporate accounts.</b></li><li><b>Excellent ability to prioritise a highly varied work load.</b></li><li><b>Strong Experience in the IT industry with a good understanding of Internet Technologies.</b></li><li><b>Demonstrates leadership skills and qualities.</b></li><li><b>Solid understanding of industry standard Project Management methodologies.</b></li><li><b>Experience managing projects from inception to completion</b></li><li><b>Due to 24x7x365 operation, must be willing to be available for out-of-hours work.</b></li></ul></ul>LI-JB2LI-Remote

Senior Customer Success Manager

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Job Position and Company	Location	Tags	Posted
AWS Data Engineer at Rackspace	Remote Full Time
GCP Data Engineer at Rackspace	Remote Full Time
Automation Testing Engineer at Rackspace	Full Time
Senior DevOps Engineer at Rackspace	Full Time
Senior Customer Success Manager at Rackspace	Remote Full Time Manager

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