Rackspace

This role has two different dimensions with a focus on either Controls or Shipping &amp; Receiving. Both roles ensure accountability and security of data center inventory.  Understand and adhere to company safety policies and procedures.  Understand and adhere to documented Inventory controls and practices.  Provide service in alignment with Rackspace Core Values to include FANATICAL support.<h3>Key Accountabilities</h3><ul><ul><li>Manage and process internal tickets</li><li>Process equipment returning to secured inventory stockroom</li><li>Execute physical movements of inventory </li><li>Maintain meticulous 5S and housekeeping practices</li><li>Actively participate in cause analysis method to investigate any customer-impacting events</li><li>Act as subject matter expert for process and policy alignment, also review and contribute documentation on the knowledge base</li><li>Participate in regularly schedule inventory-related meetings</li><li>Assist in training of new and existing controllers</li><li>Learn and demonstrate understanding of all safety policies, procedures and requirements, including acquisition of any required certifications</li><li>Assist in the completion of all auditable controls</li><li>Address inquiries from other internal/external departments</li><li>Stock materials following industry handling standards </li><li>Communicate in an honest, transparent manner focused on building trust amongst customers and coworkers</li><li>Demonstrate no less than full performance in a continuous, consistent, measurable manner</li><li>Demonstrate high levels of passion and enthusiasm when providing Fanatical Support to all customers and coworkers</li><b>Control</b><li>Process hard drives containing data through the drive wiping and destruction processes</li><li>Complete reconciliation for the cycle counting process</li><li>Process reinstatements</li><li>Process all return materials, including sub-assembly build </li><li>Pull and assign items to fulfill customer contracts and upgrades</li><li>Replenish inventory using kanban and min/max </li><b>Shipping/Receiving </b><li>Process materials for disposals</li><li>Coordinate inbound and outbound shipments and communicate with freight companies</li><li>Process international shipments following industry standards</li><li>Process inbound receipts required for custom products</li><li>Package all shipments in alignment with company standards</li><li>Completion of all shipping and receiving documentation</li><li>Process inter-organization transfers</li><b>KPIs Include (not limited to):</b> <li>All customer interactions, both internal and external, are conducted in a manner that is consistent with fanatical support</li><li>All inventory activities are performed in a timely and accurate manner</li><li>All activities that create a negative customer impact or near miss are investigated utilizing the root cause analysis method</li><li>Process and policy reviews and sign-offs are completed within the allocated timeframe</li><li>All work areas are routinely cle­­aned and organized</li><li>Key team goals are achieved regularly</li><li>Adheres to operational and safety processes and policies</li></ul></ul><h3>Key Requirements </h3><ul><ul><li>Educated to GCSE level or equivalent; further education in a technical vocation advantageous</li><li>Level appropriate experience or ability to show familiarity with inventory industry standards</li><li>Previous experience in an electronics/computer-oriented position preferred</li><li>Must be a self-starter who enjoys working in a team-based environment with minimal supervision</li><li>Must be able to work a flexible schedule</li><li>Must be able to work in a fast-paced, high-pressure environment</li><li>Must be able to lift 60 lbs overhead</li><li>Must have solid oral and written communication skills, as well as professional phone etiquette</li><li>Must be proficient with productivity software including, but not limited to, Microsoft Office and email client software, including the creation of rules and folder organization</li><li>Familiarity with electronic and computer components is a plus</li><li>Must be able to type with proficiency and accuracy</li><li>Must have reliable transportation and be willing to travel occasionally (2-4 wks/yr) </li><li>Must have prior knowledge and experience with integrated inventory control systems</li><li>Must have prior knowledge and experience with a cycle counting process</li><li>Must understand return material authorizations (RMAs) for defective materials</li><li>Must have intermediate knowledge of requisition processing (Controls side)</li><li>Must have intermediate shipping and receiving experience (S&amp;R side)</li><b>Success in the role requires the following personal qualities </b> <li>Integrity-driven</li><li>Self-sufficient</li><li>Highly organized</li><li>Responsible</li><li>Team player</li><li>Strong communicator </li><li>Self-motivated </li><li>Skilled at time management </li><li>Critical thinker</li><li>Open to feedback</li><li>Collaborator</li><li>Growth Mindset</li></ul></ul>#LI-LP2<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

United Kingdom

Slough

Inventory Control Specialist

The 'Manager, Data Center Engineering' is responsible for leading a team in support of all physical  facilities infrastructure in the Data Center. This role will ensure that all equipment and support systems  are in a high state of readiness at all times. In addition to a high level of developed competencies in building and managing facilities teams you will need detailed technical knowledge (mechanical and electrical) relevant to a data center or industrial, manufacturing or military environment. The Engineering Manager is also responsible for capacity management and contractor’s management and overall responsibility for the H&amp;S of those working in Rackspace premises<h3>Key Responsibilities</h3><ul><ul><li>Ensure that facilities problems are identified and repaired quickly  </li><li>Hire and develop the skills of an internal team to scale in support of facilities equipment </li><li>Negotiate and manage vendor contracts, service level agreements (SLAs), etc </li><li>Work towards continual improvement in operational efficiencies, and occasionally travel to other  regions to facilitate global cooperation </li><li>Develop an effective PPM schedule and ensure the checks are performed according to the  manufacturer specifications and RS internal controls by either the specialist contractor or RS  internal Engineering staff </li><li>Maintain available capacity by ensuring new areas of the DC are built well ahead of schedule </li><li>Adhere to the RS Change management guidelines </li><li>Occasionally support the Facility management team in the HQ by providing resources and  technical expertise </li><li>Maintain the DCs office spaces in excellent working order </li><li>Ensure the security systems are in perfect working order and that the security team is delivering  an efficient service to RS and our customers</li><li>Coach and Mentor the Engineering team members and provide leadership and guidance </li><li>Effectively manage the contractors on site to ensure adherence to RS H&amp;S and code of conduct </li><li>Responsible for adhering to company security policies and procedure as directed </li><li>100% uptime on cooling and power </li><li>Ensure 24/7/365 cover is maintained on site by managing the team’s holiday and training plans  and ensuring the team scales with the business </li><li>Maintenance contracts are in place and renewed/updated with plenty of time. Service delivery  meetings are to be held regularly to ensure value for money and observance of the agreed SLAs  is obtained </li><li>The PPM schedule is developed for the entire year ahead and contractors/resources are lined up  to perform all the activities in it </li><li>9 months worth of UPS and Cooling capacity is available at any point. New installations are  performed in a timely manner to allow the business to grow </li><li>The HQ offices are supported when required without affecting the operations of the DCs </li><li>The office space and services in the DC buildings are always presentable and in perfect working  order </li><li>The security systems are maintained to World Class standards and the security team is managed  and their service reviewed regularly </li><li>Regular face to face meetings are held with all the Engineering team members to make sure  personal development plans exists and are followed and to provide guidance and advice on  performance and personal development/career advance </li><li>Contractors’ method statements are reviewed and PTW issued in accordance with H&amp;S laws.  Supervision is maintained at all times to ensure they adhere to best practices </li></ul></ul><h3>Knowledge</h3><ul><ul><li>Exceptional people skills and the ability to motivate and lead a team </li><li>The ability to create an engaging working environment and atmosphere </li><li>Significant experience as an Engineering/DC Manager in a data center or related environment  (industrial, pharmaceutical, manufacturing or military) </li><li>Experience in management of vendors/contractors performing installation, maintenance or  upgrade work in a data center or related environment </li><li>Excellent written and verbal communication skills </li><li>Mechanical or Electrical Engineering related degree qualifications are advantageous </li><li>Technical competence in electrical, mechanical and cooling principals (inc. feeders, transformers,  generators, switchgear, UPS systems, ATS/STS units, PDU units, chillers, air handling units, and  CRAC units) including strong familiarity with UK safety regulations and controls advantageous </li></ul></ul>#LI-LP2<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Manager, Data Centre Engineering - UK

<b>Job Summary:</b> Specializes in owning the customer relationship with a focus on growing existing customer spend and footprint, understanding customer issues and facilitating resolution, and ensuring customer retention and positive experience. Owns the client relationship for all growth and delivery for assigned customer base. Partners with customers and internal resources to address critical priorities. Develops deep relationships based on understanding customer business needs and strategy to act as a true partner for creating and servicing IT infrastructure solutions. Leverages subject matter experts to provide and support product solutions. Responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed. <b>Work Location: </b>Remote<h3>Key Responsibilities: </h3><ul><ul><li>Lead sales process for all Rackspace solutions.</li><li>Lead projects or project steps within a broader project or may have accountability for ongoing activities or objectives.</li><li>Effectively communicate over the phone, through email, and face-to-face; adapt messages to stakeholders at all levels of the company, from the CTO level to front-line technical support.</li><li>Cultivate relationships with broad groups inside the organization (e.g., leadership team, business partners) and externally with key constituents, partners, and allies (e.g., government, industry groups); provides recommendations for managing challenging relationships.</li><li>Manage a pipeline of long-term or high-priority accounts by anticipating future demand and ensuring sales goals are met.</li><li>Leads the negotiation, closure, and documentation of customer renewals for customers.</li><li>Works with Customer Success Manager to invest in higher service levels for a customer with low MRR but high wallet and to identify and pursue opportunities for upgrades, cross-selling, and upselling.</li><li>Utilizes and updates CRM tools to track all pertinent account information and sales progress as well as forecast and prioritize to achieve quarterly goals.</li></ul></ul><h3>Qualifications: </h3><ul><ul><li>Bachelor's Degree in Business, Sales, Marketing, or a related field required.</li><li>5 years of B2B sales and customer account management experience required.</li><li>Able to communicate the same message in a different way to both technical and business-oriented people.</li><li>Strong presentation, written and verbal communication skills. Goal oriented with superior work ethic.</li><li>Able to develop and manage internal and external business relationships of various temperaments, talents and convictions.</li><b>Discover your inner Racker: <a href="https://rackspace.jobs/culture/" rel="noopener noreferrer nofollow ugc" target="_blank">Racker Life</a></b></ul></ul>For applicants working in California, Colorado, Washington, or New York City, we are excited to share the base salary ranges for this position exclusive of fringe benefits or potential bonus.  The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. ·       The anticipated starting pay range of California, Washington state and New York City applicants for this role is xxx-xxx·       The anticipated starting pay range of Colorado applicants for this role is xxx-xxxUnless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus commissions, or other discretionary payments.  The discretionary payments are based on company and/or individual performance and may change at any time.  Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location.<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Data Center OPS Production Specialist

Rackspace Technology is a leading provider of expertise and managed services across all the major public and private cloud technologies. We’ve evolved Fanatical Support to encompass the entire customer journey — providing Fanatical Experience™ from first consultation to daily operations. Our passionate experts combine the power of proactive, always-on service and expertise with best-in-class tools and automation to deliver technology when and how our customers need it.The Data Center Facility Engineer (Level II) is responsible for maintaining the operation and maintenance of all electrical, mechanical, life safety and monitoring equipment within the Data Center/Facility.  This equipment supports mission-critical servers and is expected to maintain 100% customer uptime. Responsibilities include maintaining facility appearance and integrity.<b>Work Location: </b>You’ll work on-site at our state of the art Data Center located in Slough.<h3>Job Description</h3><ul><ul><li>Experience with the electrical, mechanical, life safety and monitoring equipment maintenance within data center orother critical environments</li><li>Electrical or Mechanical Apprenticeship or Equivalent qualifications</li><li>Advanced knowledge of HVAC, HV and LV switch boards, Transformers, Chillers, BMS (Trend), Fire Alarms, Sprinkler systems, UPS, Lead acid batteries, Generators, PDUs, and RPPs</li><li>Capable of communicating at all levels under pressure</li><li>Ability to problem solve and drive root cause analyses.</li><li>Ability to work effectively and collaboratively in a team environment</li><li>Ability to work unsupervised</li><li>High Voltage qualification/current or expired.</li><li>18th Edition qualification.</li><li>Knowledge of Health and Safety at work acts, i.e. method statements, risk assessments.</li><li>Knowledge and experience with preventive maintenance tools &amp; forecasting</li><li>Knowledge of Building Automation and Power Management Systems.</li><li>Knowledge in accessing and managing Work Permits and Risk Assessments.</li><li>Demonstrated ability to consistently provide FANATICAL support.</li><li>Due to the 24x7 operation of the facility, must be able to work a 4 on 4 off shift schedule. Which will include nights, weekends, and holidays.</li></ul></ul><h3>Success in the role requires the following personal qualities:</h3><ul><ul><li>Fast thinking</li><li>IT literate</li><li>Requires Little Supervision</li><li>Pro-active</li><li>Engaging</li><li>Understands the full scope prior to making decisions</li></ul></ul>#LI-LP2<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Data Center Engineer (L2)

Amazon.com

Would you like to help implement innovative cloud computing solutions and solve the most complex technical problems? Are you excited by the prospect of helping to build and run the world's largest cloud computing infrastructure?Amazon Web Services (AWS) builds and operates some of the largest internet infrastructure on the planet; providing companies of all sizes with an infrastructure web services platform in the cloud. With AWS, customers provision compute power, storage, database, and other cloud resources as their business demands them. To meet the growing demand for AWS Services around the globe, we need exceptionally motivated people who are driven by learning and innovation.This is an opportunity to operate and engineer systems on a massive scale, and to gain world class experience in cloud computing. You'll be surrounded by people who are passionate about cloud computing, believe that first class service is critical to customer success, and are committed to improvement.Top reasons to join our team• Be a catalyst to deliver a truly disruptive products that are growing rapidly• Influence and design distributed systems design at massive scale• Lead technical road maps and innovation plans, both internally and with external customers and suppliers, with a focus on security architecture• Mentor and coach engineering teams to provide direction, oversight and a clear path to secure architecture design and implementationWhat does a Senior Security Engineer do at Amazon?The Senior Security Engineer will be a hands-on leader who is able to combine deep security learnings with cloud technology to drive the program architectural roadmap. You will collaborate with our customers and suppliers to model security requirements against Amazons cloud capabilities. You will work closely with engineering teams, program management and senior stakeholders to translate requirements into achievable designs that raise the bar for Amazon. Once delivered, you will play a pivotal role in ensuring that across our program Amazon continually exceeds the high security bar that is expected by our customers.As a security advocate you will be expected to function across Amazon teams ensuring that the strategic architecture is met across design, implementation, deployment and operation; playing a key role in defining the mechanisms that Amazon will use to validate how are services are meeting all the security operational controls.Communication is an integral part of this role, and there is an expectation that you will engage with stakeholders on planning and communication of project deliverables. You may also be called upon to support operational integrity and, in the event of problems, be able to troubleshoot, research root cause, and contribute to thoroughly resolve defects whilst maintain ongoing communication with stakeholders and customers.The RoleThe role will be pivotal to the technical success of the program. You will operate at the confluence between the customer and the AWS, identifying, applying and evaluating secure design patterns across our cloud architecture. You will be expected to own the secure design of AWS Cross Domain Services, lead threat modelling activities, define integrated cloud security architectures and support global engineering teams in realising the primary security patterns and ultimately your vision. Your time will be equally spent with our internal AWS stakeholder team, the service engineering teams and our external partners.Specifically:• You will be Amazon’s voice in technical security engagements, ensuring we continually obsess on customer needs, and building trust through clear and accurate architectural reviews and assessments• You will direct and lead on changes that alter our threat models, evaluating our security posture and driving appropriate architectural mitigations across our services• You will take the lead in reviewing designs, challenging patterns and principles, setting precedent and direction, and indexing on security whilst adhering to cloud best practices• You will maintain the balance between achievability and affordability in our designs, ensuring the right stakeholders are informed and engaged every step of the way• You will establish security requirements for cloud-based solutions by evaluating business strategies and requirements; implementing security standards such NCSC Security Principles, NIST CSF, FIPS, or CSA as appropriateInclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Work/Life HarmonyOur team also puts a high value on work-life harmony. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here.Mentorship &amp; Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.Key job responsibilities<h3>Basic Qualifications</h3>• Experience leading the design, implementation and delivery of security for cloud native, distributed computing with a principle of “Secure by Design” and “Defence in Depth”• Skilled in Threat Modelling and generating technical security requirements to support agile software development and product teams• Knowledge of content filtering techniques, tokenization within sensitive data flows and cryptographic techniques• Knowledge of physical and logical secure network design, UDP/TCP protocols and cloud topologies• Experience writing technical documents, project plans and progress reports to leadership, stakeholders, engineers and customers• Strong knowledge of Computer Science fundamentals, including; data structures, object-oriented programming, design and analysis of algorithms• Proficient in at least one modern programming language such as Rust, Kotlin, GoLang, Java, C++, Python, C#, TypeScript etc used in the development of software solutions across complex production environments<h3>Preferred Qualifications</h3>• Knowledge of Cross Domain Solution architectures• Experience in applying CISSP CBK domain controls to distributed systems (for example Security and Risk Management, Asset Security, Security Architecture and Engineering, Communication and Network Security, Identity and Access Management etc)• Experience with common attack patterns and exploitation techniques. Ability to write fully functional exploits for common vulnerabilities such as simple stack overflow, cross-site scripting, or SQL injection• Experience in managing information security events and incidents for large, sophisticated networks• Ability to lead external security testing (ITHC, Penetration Testing, etc) of solutions on the public cloud (Azure, AWS, GCP), cloud native platforms (Docker, Kubernetes, etc.), and Software as a Service solutionsAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).

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Senior Security Engineer

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Job Position and Company	Location	Tags	Posted
Inventory Control Specialist at Rackspace	Full Time
Manager, Data Centre Engineering - UK at Rackspace	Full Time Manager
Data Center OPS Production Specialist at Rackspace	Remote Full Time Manager
Data Center Engineer (L2) at Rackspace	Full Time
Senior Security Engineer at Amazon.com	Full Time

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