Post Production Workflow Support Engineer

Are you fascinated by the rapidly changing and evolving world of streaming and OTT Technology? If you are keen to take the next step in your Broadcast career helping to support new technologies, working with unique and diverse platforms then this is the time to get involved with DAZN! The Post Production Workflow Support Engineer will be part of a dynamic team supporting dedicated Broadcast, OTT and VOD solutions for DAZN’s global sports streaming platform. Reporting to the Post Engineering Manager you will work closely with our engineering teams including Senior Workflow Integration Engineers, Project Engineers and System Administrators.  The department in which this role is located is responsible for defining all post production file based workflows from ingest through to global distribution. Operating in a 24/7 broadcast environment, the post production engineering team are responsible for support and maintenance of post production and VOD platforms including live ingest, file orchestration, transcode and archive.  The role is well suited to post production support engineers, broadcast IT support engineers or transcode specialists looking to build their skills and experience across broadcast, OTT and cloud based infrastructure.   Candidates should be able to demonstrate an excellent knowledge of transcode and file based distribution systems; a working knowledge of video codecs and experience with workflow engines is required; knowledge of MAM platforms and post production workflows is essential. You will also have the opportunity to assist where required with system installations and testing, provide training and support documentation to engineering and production teams. If this sounds like a challenge you would love to get stuck into and you share our passion for Broadcast Technology – we would love to hear from you!

As our new Post Production Workflow Support Engineer, you’ll have the opportunity to:

• Provide first and second line engineering support for post workflows to regional teams 
• Escalate issues in a timely manner to internal support teams and third party suppliers where required 
• Provide technical support to production teams during live sporting events
• Perform regular monitoring and maintenance including periodic review of key systems and workflows
• Provide technical training to production and support teams 
• Update operational documentation and training resources
• Assist with platform upgrades and project delivery testing working closely with project and workflow engineering teams

You’ll be set up for success if you have:

• Experience with post production workflows with a keen interest in problem solving technical issues 
• Excellent knowledge of MAM platforms, NLE’s and associated technologies 
• Experience with transcode and distribution platforms; AWS Elemental, Vantage, Dalet, Content Agent, Aspera
• Confident with Windows and Linux operating systems
• Understanding and proficiency to analyse video and audio codecs
• Experience with monitoring systems including Dataminer, Nagios
• Excellent communication skills to build and maintain positive internal and external relationships
• Problem solver, adaptable working approach and self-motivated team player
• A passion for broadcast technology, post production, VOD/OTTase

Even better if you have:

• Knowledge and experience of AWS (or other cloud service providers)
• Experience with remote and cloud based workflows
• Knowledge of shared storage systems and archive HSM
• Understanding of networking principals
• Knowledge of windows domain and active directory an advantage
• Knowledge of IP transport streams
• Experience with scripting languages
• Familiar with ITIL and agile process management

At DAZN, we bring ambition to life. We are innovators, game-changers and pioneers. So if you want to push boundaries and make an impact, DAZN is the place to be.As part of our team you'll have the opportunity to make your mark and the power to make change happen. We're doing things no-one has done before, giving fans and customers access to sport anytime, anywhere. We're using world-class technology to transform sports and revolutionise the industry and we're not going to stop.If you're ambitious, inventive, brave and supportive, then you're the kind of person who's going to enjoy life at DAZN. We are committed to fostering an inclusive environment, both inside and outside of our walls, that values equality and diversity and where everyone can contribute at the highest level and have their voices heard. For us, this means hiring and developing talent across all races, ethnicities, religions, age groups, sexual orientations, gender identities and abilities. If you’d like to include a cover letter with your application, please feel free to. Please do not feel you need to apply with a photo or disclose any other information that is not related to your professional experience. Our aim is to make our hiring processes as accessible for everyone as possible. We will do our best to accommodate adjustments for interviews.We look forward to hearing from you.