Inside Sales Representative, Federal Compliance Services

Rackspace Technology is hiring an Inside Sales Representative to support our Federal Compliance Services sales. Provide direct support to the assigned Client Executive(s) in the ongoing development of existing and new Rackspace customers, to ensure that the department is able to meet its growth targets. Responsible for supporting sales across the Rackspace portfolio against a set base of accounts and/or prospects.This role is expected to report to our Reston office 2-3 days per week.

Responsibilities

• Identify decision makers within targeted accounts to begin effective prospecting campaigns. Call on prospective buyers in existing customer base / contacts inside existing account base as a source of lead generation.
• Cross sell into all targeted accounts and generate leads / opportunities from within client base. Create and deliver qualified cross sell opportunities to field Strategic Account Executives as dictated by ROE.
• Support the sales process by entering quotes into QM, tracking down pricing, technical and legal approvals, editing quotes (as legal requests), closing out won contracts, and clearing CVP kickbacks.
• Manage any small dollar upgrade opportunities initiated by support that need sales support in order to provide a quote or contract.
• Assist in other marketing activities to expand share of wallet such as account research, identification of “white space” for cross selling opportunities.
• Invite and follow up on various field-marketing events to promote Rackspace across our install base.
• Where necessary, support marketing efforts such as trade shows, and other events.
• Set up and deliver sales presentations, product/service demonstrations, and other sales activities.
• Handle inbound, reactive customer calls and convert them into sales opportunities.
• Overcome objections. Describe product/service features and benefits and how they relate to the business need / problem.
• Prepare contracts, statements of work and proposals.
• Negotiate level 1 legal terms and conditions.
• Appropriately communicate brand identity and corporate position.
• Assist sales representatives in identifying internal resources for deal support.

Requirements

• Bachelors Degree is required. At manager discretion, an equivalent combination of experience and education may be considered.5+ years of experience in IT services sales is required.
• 2+ years related experience in federal/public sector and/or security/compliance sales.
• Knowledge of FedRamp a plus.
• Previous success qualifying opportunities involving multiple key decision makers.
• A sales management degree and internship may substitute for the relevant experience.

Are you a Racker?Rackers thrive in fast-paced environments built to inspire learning, growing, and innovating. They are mission-inspired, values-grounded, culture-focused and dedicated to making a positive impact in everything they do. Rackers are inherently wired to solve problems and share ideas in small, nimble teams. As experts in what they do, Rackers are serious about delivering a Fanatical Experience™ to our customers. Rackers are valued members of a winning team on an inspiring mission and we want you to come join the Racker family!Why work at Rackspace Technology?Find your fanatical. We deliver the best customer experience in the industry to businesses that perform life-saving research, power cities, and feed millions.Come as you are. Cultivating inclusion is not just the right thing to do, it enables us to win. Our Executive Inclusion Council and Racker Resource Groups (RRGs) partner to enable an inclusive workplace and drive initiatives such as Rackspace’s participation in the annual Texas Conference for Women.Satisfy your curiosity. No matter where you are going, we can help you get there. Our internal learning department, Rackspace University®, provides training and development to Rackers – from Microsoft™ certifications to effective leadership training – our goal is to help you grow.Make a difference. At the core of every Racker is a drive to leave the world better than we found it, and we are passionate about giving back to our communities across the globe. While Rackers can leverage paid volunteer time off for any cause, our Rack Gives Back program creates opportunities for Rackers to give our time and talent to others.Live life completely. We offer a well-rounded suite of health and wellness programs that help our Rackers achieve a healthy and balanced life-style. So while our Rackers are busy taking care of our customers, we take care of our Rackers.#LI-DNIAbout Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future. More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.