Jobs

Cyber Security Operations Analyst (AVP)

New York, New YorkNew YorkUnited StatesNorth AmericaApril 1, 2025

About Citi:

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.

Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us.

Cyber Security Operations Analyst, Client Engagement and Fusion Center Management Team:

The Cyber Security Operations Analyst is an intermediate level position responsible for meeting with high value Citi clients on cyber security issues, helping to manage the Fusion Center technology, and writing analytical reports on ongoing cyber threat activity. This role can be tasked with a wide array of assignments within the Cyber Security Operations framework. The overall objective of this role is to ensure the execution of Information Security directives and activities in alignment with Citi's data security policy.

Cyber Security Operations (CSO) organizations, within the Chief Information Security Office, includes the Cyber Security Fusion Center, Security Operations Center, Cyber Intelligence Center, and Vulnerability Assessments. CSO is tasked with defending the bank from internal and external cyber threats and coordinating incident response.

The Client Engagement and Fusion Center Management team within CSO meets with high value Citi clients on cyber security issues, manages Fusion Center technology, and writes analysis reports on ongoing cyber threat activity.

Responsibilities:

  • Write daily and ad-hoc situational awareness reports on cyber security. Both pertaining to events involving the bank and the world at large.
  • Meeting with Citi clients on cyber security issues. This can include presentations on the threat landscape, case studies, and Citi’s cyber defense capabilities.
  • Operating, creating, and maintaining hacking demonstrations and other Fusion Center products.  
  • Assisting in operating Fusion Center technologies including dashboards and our 66-screen video wall.

Qualifications:

  • 2-5 years of relevant experience
  • Ability to be on-site in New York, NY (~3 days a week)
  • Excellent written and verbal communications skills
  • Background in conducting research on technical subjects
  • Experience interacting with C-suite executives
  • 1-2 years in cyber security-related field or educational program

Critical Competencies:

  • Programming ability a plus, but not required
  • Second language a plus, but not required

Education:

  • Bachelor’s degree/University degree or equivalent experience
  • Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Technology

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Job Family:

Information Security

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

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