Senior Manager, Presales Data Services- US

Job Summary:  The Senior Manager, PreSales Data Services will help position Rackspace Data Solutions as top of funnel, through creating proposals, SOW, and end-to-end delivery within the Data Services segment. This position will mentor, and coach other pre-sales engineers, data scientists and other team members. Work Location: Remote 

Key Responsibilities:

• Solutions and positions solutions for customers.
• Manages multiple Sales Engineering Managers.
• Ensures that sales staff receives required level of technical assistance in performing demos and in answering prospects’ questions. Is responsible for hiring, firing, performance appraisals, and pay reviews.
• Leads a units toward common goals and objectives.
• Works with subordinates to develop team projects, goals and objectives.
• Success evaluated based on the overall review of unit performance.
• Provides direct supervision to people managers and individual contributors.
• 60%-70% work product, 30-40% management.
• Manages the activities of solutions engineering managers.
• Manages activities of staff (i.e. hires, trains, coaches, appraises, rewards, motivates, disciplines, recommends termination as necessary, etc.).
• Coordinates company resources to ensure the proper use and staffing levels of solutions engineers.
• Works with Director, Solutions Engineering to ensure that technical sales related activities support the strategic objectives of the company.
• Prepares and submits reports and reviews outlining team assignments and/or changes, project status changes.
• Maintains communication and coordinates activities between Solutions Engineering and sales staff.
• May assist with key issues of sales planning. Provides assistance on sales activities requiring advanced technical product knowledge
• Collaborates with internal stakeholders to deliver consistent, aligned business outcomes.
• Advises leadership on business decisions.
• Provides strategic planning for the unit and contributes to strategic planning for the department Inspires others to perform at the highest level.
• Establishes unit strategic goals and objectives ensuring alignment with the department’s strategic plan.
• Develops, modifies and executes policies that have a department wide effect.

Qualifications:

• Broad knowledge of the field, business department and business operations.
• Excellent management skills with the ability to manage the company's pre-sales technical consulting operations.
• Excellent time management, communication, decision-making, presentation, human relations and organizational skills.
• Able to facilitate communications between solutions engineering team and operational groups to ensure customer usability.
• Able to resolve pre-sales technical problems, working with field sales personnel
• Requires 8+ years of technical sales support experience, including a ideally 2 years of people management experience.
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The following information is required by pay transparency legislation in the following states: CA, CO, HI, NY, and WA. This information applies only to individuals working in these states. The anticipated starting pay range for Colorado is: $145,700-233,100.The anticipated starting pay range for the states of Hawaii and New York (not including NYC) is: $145,700-233,100.The anticipated starting pay range for California, New York City and Washington is: $160,300-$256,400.Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on benefits offered is here.#LI-STORM#LI-DNIAbout Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.