Senior Email Campaign Manager and Producer

Working at AtlassianAtlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.Your future teamOur Customer Success Digital Campaign Team is composed of people with backgrounds in email and in-product messaging. We work directly with partners to deliver targeted email campaigns that aim to provide the best customer experience.We're hiring an email campaign manager and producer, reporting to the Digital Customer Success Team. You are an email nerd with a background in building email campaigns and implementing iterative testing strategies. Here, you'll support the Digital Customer Success Team with technical email campaign development, setup and testing in Salesforce Marketing Cloud (SFMC).

What you'll do

• Develop net-new HTML email campaigns, including AMPScripting and other automation where needed
• Manage end-to-end strategic setup and monitoring of SFMC journeys
• Implement iterative testing methodologies for existing campaigns
• Perform full QA testing
• Partner with other teams including audience targeting coordination
• Provide content input and feedback to help other campaign managers with their email content and journeys
• Collaborate across the Digital Customer Success Team and provide best practice recommendations

Your background

• Experience with email marketing coding methodologies
• 3+ years of experience working in Salesforce Marketing Cloud (SFMC)
• Proficiency in HTML, CSS, and AMPScript development
• 3+ years of experience setting up and performing end-to-end testing of multiple-email journeys
• 3+ years of experience using several methods of audience import and setup in Data Extensions or similar
• Identify audience attribute requirements and translate them into strategic audience requirements
• 1+ years of experience performing content and technical QA
• Build relationships and collaborate with partners
• Interpret email performance metrics
• Hands-on experience with email marketing best practices
• Individual project management skills and meet milestone deadlines

CompensationAt Atlassian, we tie our base pay ranges to role and level. In the United States, that means your base pay ranges will fall into one of three geographic pay zones depending on your location. Our current base pay ranges for new hires in each zone are:Zone A: $123,863 - $190,000Zone B: $111,476 - $171,000Zone C: $102,806 - $157,700Within each range, base pay is ultimately determined based on your skills, expertise, and experience. This role may also be eligible for benefits, bonuses, commissions, and/or equity.Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.Our perks & benefitsTo support you at work and play, our perks and benefits include ample time off, an annual education budget, paid volunteer days, and so much more.About AtlassianThe world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: to unleash the potential of every team.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To learn more about our culture and hiring process, explore our Candidate Resource Hub.