Senior Crisis Communications Manager

Working at AtlassianAtlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or return to an office as they reopen (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.Do you want to be part of an incredible growth company – to be a leader but also do hands-on work that makes an impact? Atlassian is looking for a Senior Crisis Communications Manager to assist with the creation and execution of a multi-channel external and internal crisis communications programs. In this role, you’ll help build the future of Atlassian's reputation and act as a strategic communications partner to our founders and executives across the company. You’ll plan and articulate our voice on existing thought leadership topics, as well as anticipating and planning for emerging themes that advance the company’s corporate position globally. Collaborating closely with stakeholders across Communications, Legal, Policy, Risk & Compliance as well as business teams, you’ll help assist in planning for and managing Atlassian’s crisis response strategy and execution.You’ll be part of the global communications team, reporting to the Head of Global Corporate Communications.

In this role, you'll get to:

• Lead the global crisis communications planning, strategy and execution with the goal to enhance and protect Atlassian’s corporate reputation and awareness both internally and externally.
• Help coordinate and lead integrated, multi-channel crisis communications programs for global impact.
• Help with the operationalization of Atlassian’s central crisis and reputation communications function.
• Partner closely with the internal comms team, regional comms leads, and business teams in the management of crisis communications globally, building upon existing, as well as developing new thought leadership narratives.
• Provide strategic communications counsel and support to founders and executives, as well as other senior leaders, on emerging and current areas of thought leadership.
• Write messaging including blog posts, FAQ, talking points, op-eds, press releases, social media copy and development of other content for external and internal audiences.
• Take the lead on the global media strategy and play a key role on all local execution.
• Develop and oversee social media monitoring reporting as well as identifying social media trends by leveraging measurement platforms.
• Assist the communications team on bringing our go-to-market to bring stories and announcements around our customers, products and solutions to life.

On the first day, we'll expect you to have:

• 8-10 years of combined relevant communications experience as a leading crisis communications, public affairs strategist or head of corporate communications with a major corporation, agency or trade association.
• Tech/security industry experience is a bonus.
• Ability to build and run a multi-channel crisis communications program.
• Proven track record of working collaboratively with teams and partnering across a highly distributed organization.
• Deep understanding of societal issues and how they affect businesses.
• Top-notch decision-making skills and the ability to clearly articulate the rationale behind decisions.
• Impeccable writing skills, with a love for penning messaging platforms, blogs, statements and executive speaking points.
• A healthy sense of humor, and a how-can-I-help, get-it-done demeanor.

More about our Team:Everything we do on the communications team is driven by business impact. We have a distributed team united by our shared goals. We determine success metrics up front and restlessly drive toward them. We strive for transparency and awareness in everything we do, but we are comfortable not knowing the details of everything. We embrace our “open company, no bullshit” value and have the grit to tell it like it is. We're good listeners. We move really fast. We take risks and fail (which is OK!). We take away vital lessons to ensure we don't repeat the same mistakes again. We play as a team.Our perks & benefitsTo support you at work and play, our perks and benefits include ample time off, an annual education budget, paid volunteer days, and so much more.About AtlassianThe world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: to unleash the potential of every team.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.To learn more about our culture and hiring process, explore our Candidate Resource Hub.