Working at AtlassianAtlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or return to an office as they reopen (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.Atlassian’s Channel community is growing and we are looking for amazing TEAM members to help us take our Channel Program to the next level. In this role, you will be responsible for launching and managing programs supporting the Atlassian Work Management for All solution and project-based initiatives for partners (Solution Partners, Integrators, Aggregators, & Resellers) in the Americas, EMEA and Asia Pacific regions. These programs are necessary to build a robust ecosystem of partners that will position, sell, and service Atlassian Work Management for All products and solutions to customers.This individual will be responsible for working with business segments and regional field organizations to enable the channel program Work Management for All strategy while orchestrating operational and infrastructure requirements that motivate and excite channel partners. The Partner Program Manager would include management of programs and initiatives to help accelerate Partner Work Management for All business and remove friction. Programs and initiatives may include demand generation, channel margin and incentives, enablement, specializations / program badges, and purchasing processes. Fiscal responsibility for program utilization and forecasting is a requirement.
What you'll do
- Drive the design and implementation of channel partner Work Management for All programs or initiatives Atlassian needs to implement to achieve our key results.
- Drive necessary changes to the purchasing process for Atlassian Partners as it relates to Work Management for All solution.
- Create awareness and alignment between all Atlassian Work Management for All teams and the Atlassian channel.
- Lead cross-functional teams to ensure the planning and execution of program launches and ongoing operations of programs are running as expected.
- Create internal and external program documents to clearly identify the benefits, terms and conditions, rules of engagement, and marketing that support programs globally.
- Manage the launch, communication, and change management for channel programs.
- Collect and manage feedback from channel partners and internal teams on the programs and effectively implement a roadmap of changes to support Atlassian's objectives.
- Establish key results to measure the success of channel programs.
- Collaborate with Marketing, Sales, Channel Managers, Operations, Finance, Revenue, and technical teams at all levels within the company to help identify, design, and implement business processes necessary to implement a successful set of channel partner Work Management for All programs globally.
Your background
- A Bachelor's degree and minimum of 5 years of related channel programs or channel marketing experience.
- A solid understanding of channel partner business models and what roles partners can play to help solution, sell, and add services with software products.
- The ability to plan and design programs for external channel partners using requirements and rewards to drive a motivational behavior aligned to Atlassian's channel strategy.
- Excellent communication, organizational, financial/analytical and interpersonal skills. The role requires a proven track record in messaging/positioning, program management, and broad execution capabilities. A requirement is to motivate, leverage, and manage internal teams on a project basis in order to accomplish the program strategy.
- Experience designing and managing processes, projects, and programs; and you are highly organized, analytical, data driven, and like to put together business plans to support program decisions.
- You have managed cross-functional organizations and developed channel programs that have elements of on-boarding, enablement, and marketing.
It's great, but not required, if you have:- Partner incentive program management and budget management experience
- Partner business management, analytical, and planning programs experience
- Portal management and marketing automation experience to best utilize automation to scale communications
- Partner communications experience through partner portals, social, email, etc.
- A desire to communicate through dashboards, reports, and charts to communicate and inform your team on progress of initiatives.
This position reports to the Partner Programs Manager and works closely with teams and leadership across Atlassian. The Channel team is a fun and high-energy group tasked to build programs to attract, activate, and go-to-market with partners (Solution Partners, Integrators, Aggregators, Services Partners, Technology Partners & Resellers) representing the Americas, EMEA, and APAC. Working with over 600 global channel partners we must ensure our programs support a variety of businesses. We are a critical part of Atlassian's broader field operations group, which has a unique approach to delivering value to our customers.
Our perks & benefitsTo support you at work and play, our
perks and benefits include ample time off, an annual education budget, paid volunteer days, and so much more.
About AtlassianThe world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal:
to unleash the potential of every team.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.To learn more about our culture and hiring process, explore our
Candidate Resource Hub.